2017 Honda Ridgeline complaints

The backup camera on my Honda Ridgeline was repaired under a recall but is now defective again. I hope Honda will investigate the previous recall repairs and issue another fix in the future.

[XXX], driving under normal conditions, the 2017 Honda Ridgeline truck suddenly burst into flames from under the engine hood. No warning lights lit, only a loud and very sudden bang was heard. Only with the good fortune that other motorists flagged down my wife who was driving. She stopped immediately and they helped her escape from the truck, after she turned it off. The flames subsided but unaware of what was the issue, she called 911 emergency services, and seven firefighters arrived from opposite directions to ensure the truck would not explode or burn after a thorough investigation. The Orillia, Ontario OPP has this event recorded as they dispatched the 911 emergency call. The next day, we had the truck towed to a local garage and it was determined after some investigation that the engine has seized. It is now understood that a Honda Service Bulletin #23-097 includes the safety recall for our truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sunroof randomly exploded I was traveling on a highway and we heard a very loud “pop”. We at first thought we were hit by someone else, or blew a tire. Neither occurred but then heard wind and noticed the sunroof not only shattered, but blew outward. There were glass shards all around. We have taken it to the dealership and they said while other vehicles have had problems, the Ridgeline is not under a recall. I took pictures as to document what occurred. There was absolutely no warning that it was about to happened, either through the vehicle warning system or noises prior to the loud pop. It simply came out of no where and scared us immensely until we recognized what had happened.

My 2017 honda Ridgeline started making loud noises coming from the engine. I took it to autozone and they used there diagnostic tool and all that came up was an issue with the oxygen getting into the fuel due to an issue with the fuel injector. On my way home it stopped running as I was making a turn. Mechanic confirmed engine failure. I did research and typed my vin into Kelly blue book recall section and 7 recalls came up, including the engine. But when I called Honda they said only 2 recalls were associated with my VIN.I take good care of my truck and there is not reason why my engine would fail unless there was an issue with manufacturing, or one of the other recalls caused the engine to fail. I purchased my truck for $30k a few years ago and I can’t afford for it to completely inoperable and am certain the engine seized because of a manufacturing issue.

Our 2017 Honda Ridgeline started making a rattling sound coming from the engine compartment. We took it to our local mechanic, who determined the engine rod bearing had failed and the engine needed to be replaced. The vehicle was then taken to the local Honda dealer for repair in case it was covered under NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The dealer diagnosed that the engine rod bearing had failed and the engine needed to be replaced, but would not cover cost of the repair since the truck's VIN was not included in the recall even though the truck had experienced the failure listed in the recall. The truck had only 72,000 miles on it and had been regularly maintained. Per my mechanic, it should not have failed in this manner. In fact, he'd never seen a failure like this on a relatively low mile vehicle that had been maintained. I believe that the recall needs to be re-examined to see if the scope needs to be broadened to include more VINs. Based on my mechanics input and the nature of the current recall, I don't believe this failure was just an "bad luck" outlier.

Vehicle appears to have rod bearing failure and is available for inspection. Myself and family are at risk for being in a serious accident and/or stranded should catastrophic engine failure occur. Problem has been reproduced and confirmed by dealer (Howdy Honda Austin, TX). There is an existing technical service bulletin (TSB 24-002) for this issue and dealer believes my vehicle is affected, but my VIN does not show in affected VIN database. Vehicle has been inspected, but not affected part since that would require opening up the engine block. No warnings, just the engine knock which showed up a couple months ago. Besides taking vehicle to dealer for inspection, vehicle has been parked.

On our way home the motor started ticking loudly and more and more loss of power. All the dash lights came on with the check engine light. We called the dealer and they said to bring it in. We babied it another mile and could no longer go more than 20 mph. We pulled over as soon as we could and the motor couldn’t go any more. Had it towed to the dealership and they said the whole fuel injection system failed and then discovered the rod bearings were destroyed. The car only had 84,000 miles on it and we have only owned it since November of 2023 we had the last service done at the dealership. I know the VIN isn’t right for the recall of the 2017 Ridgelines rod bearings but so many other people have had the same problem. I feel it should at least be looked into more. I do not have a repair invoice yet because it is still at the dealership waiting for a motor to be delivered to put in it.

There was an engine failure with a rod bearing in the engine. I believe the engine is still available at the shop that replaced it for review. I have already raised this issue with Honda and they were not interested in seeing the motor. The truck stalled out on the highway on the way to work during high traffic time. The truck was looked at by an independent auto repair shop. After the failure the engine did restart, and it was obvious by the noise that it had a bearing failure. There were no symptoms that the engine would fail before failure. at the time of the failure the engine light did come on. After the failure I learned that this exact year and model of truck had a recall for the exact issue that I had. I contacted Honda dealership before I had the repair completed and they said they would reach out to the Honda representative to see if there was anything they were willing to do. Nobody got back to me until several weeks later after I contacted Honda customer service on 3/21/24. Honda customer service sent me an email on 4/11/2024 after the engine was replaced. I was told since the engine was already replaced there was nothing they could do. I believe that Honda knows that this bearing recall affects many more vehicles including mine and are trying to save money by not releasing the true scope of the vehicles that may be affected. I will attach a copy of the bill for the engine replacement.

While driving the automatic transmission would shift hard causing a lurching motion with the truck. This has happened multiple times and is a known to Honda. It did it again recently shifting hard or not shifting which is a problem in traffic where cars are moving faster speed I almost had someone hit me from behind because as the truck accelerates it suddenly stops and lurches forward like popping a clutch in a standard. Then the emission control light came on, check transmission light came on, bsi light came on and on the display where it indicates P D R L it the P symbol with an X through it. I was in heavy traffic and felt lucky not to be in an accident

See attached document for complaint

The collision mitigation Braking System has activated my brakes resulting in a lock up 3 times and I've only owned the truck for 2 months. One of the times I was rear ended do to the trucking stopping suddenly. I now have to drive with the system turned off because of how dangerous it is to have on.

- Door actuators - specifically back door actuators. Both back door actuators are failing, one almost never works (sometimes locks, never unlocks) and the other one is more sporadic. The front passenger door also went a week a few months ago that it was not consistently working. - Safety - 1- the actuators inconsistently work and either leave the car unsecured while moving/parked. 2- because the doors at times only manually lock my 3 year old can open the door. I have changed the side of the car I have her car seat on so I can reach behind me if it does not lock. 3- A younger kid cannot unlock the doors because they are much harder to push after they malfunctioned. Sometimes they become completely jammed and I have to push on it really hard while operating the handle... it is challenging for an adult, let alone a child. I really can't live with not fixing them as my kids would be trapped in an emergency situation. - Yes, dealer confirmed it was the actuator, but could only get back passenger door to fail during the visit. - No, just the dealer who gave me a quote to fix it. Quote was for almost $800 for both back doors, plus $80 to "diagnose" what I already told them which was the actuators did not work. I have it scheduled to be replaced for half that price at a different shop next week. This seemed like a crazy price to not have my kids trapped in the car. This sounds like a common issue in forums and since both of mine have failed (plus maybe the front passenger door too)

Rod bearings failed, leaving metal shards in the pistons which causes engine the to overheat and seize or catch fire. The engine noise was getting increasingly loud over a 3 day period so I took it into the dealership (Honda of Seattle) and they found rod bearings had worn apart and were floating around inside the engine. This requires a full engine replacement. There were no warning lamps.

Transmission shifts hard Torque converter problems have been reported by many owners online and Honda has apparently extended warranties for some but says my vin is not recalled I would like you to investigate and resolve this issue

Over the past 15 months, our 2017 Honda Ridgeline has been at the Honda dealership service for over 90 days, or 20% of the elapsed time. A 2nd replacement of the torque converter (3rd unit) in March 2024 has not resolved the judder/vibration, which does not occur when the engine temperature is cold. The vibration is consistently recurring once the engine has reached nominal operating temperature, when the transmission is in 4th-5th gear around 1800 RPM, 30-50 MPH. Based on the dealership-attempted fixes, the dealer believes the issue is due to Variable Cylinder Management (VCM) and Active Control Mount (ACM) degradation. The dealer, in contact with Honda tech line, have no known fix to this systemic defect. The vehicle has been 100% serviced at Fisher Honda per the factory maintenance schedule. All recommended and required service, including Technical Service Bulletins and Recalls have been performed and are up-to-date. Reference earlier NHTSA ID 11554673 (Nov 2023).

My vehicle has 113,795 miles and it is leaking Windshield Washer Fluid. I have not attempted a repair yet, but I’m assuming it’s leaking from the reservoir.

The contact owns a 2017 Honda Ridgeline. The contact stated that while operating the vehicle, there was a knocking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the engine rod bearing had failed, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The contact was informed by the Service Center that the VIN was not included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 44,000.

The check engine light came on while driving on the highway. I then pulled over to check oil and coolant levels. The coolant was down but not empty, so I topped it up. I then restarted the truck and the engine was down on power and I had to limp it to the dealership. The dealership confirmed that the engine was blown, likely due to a connecting rod bearing failure. Now I am waiting for Honda to make a call on it because it is out of warranty.

I was in line waiting for a pick up order when all of a sudden my ridgeline just stopped - engine kicked off - no warning lights came on ahead of this incident - there were no noises from the truck beforehand - no early indication that something like this was going to happen - thank G.. I was in line at MacDonald's and not on the highway. Engine just seized. I have taken my ridgeline to Honda - and they have said that they can't figure out why this happened - surprised for a ridgeline with 100,000 miles - it's been serviced at appropriate times. There were some recalls on it, but not one that would cause this issue - however , we did see if the NHTSA site that many 2017 ridgelines are being recalls due to manufacturing errors - we feel that honda should assume some responsibility.

My incident is related to Keyless system problem, it is drained out the battery and I can't be able start on my pickup. Because it is turn on and off the instrumental panel several times until the battery is drained out of power. This Keyless system, shouldn't affect the battery, because his function is only for turn on the vehicle. I never thought this kind of new turn on system buttons.

My 2017 Honda Ridgeline began making an odd noise, so I took it to my dealer. They diagnosed failed connecting rod bearings, which have sent metal shavings throughout the engine. The only repair would be an engine swap, which would cost almost the value of the vehicle. I cannot drive the vehicle as is due to the potential of catastrophic engine failure. Certain 2017 and 2019 Ridgelines are under recall for this same issue, but mine was manufactured 5 months later than the select few 2017 Ridgelines they have included. Honda will not cover my engine under recall or goodwill. I am left with a worthless vehicle that would have been very dangerous to continue driving. Please urge Honda to expand the recall. I'm sure I am not the only one in this unfortunate situation.

Unspent fuel (not exhaust) fumes entering the cabin from the front of the truck. Also noticeable from the outside when the truck is running. Fuel pump and EVAP were checked and there were no leaks. This does not happen if the "recirc" button is pushed, only when fresh air is entering the cabin through the ventilation system.

Well maintained 2017 Honda Ridgeline RTL-E, being operated within owners manual defined parameters, experienced a rapid loss of engine control. Vehicle was inoperable, and required a tow truck to be delivered to a Honda Certified Service Center. Honda Certified Service Center, has found the #6 connecting rod bearing to have failed.

My Honda Ridgeline 2017 it started to not accelerate and a lot of lights came on. Check engine light, power steering, cruise control, abs, etc. The truck only goes 20-23 mph and it wouldn't run. Thank God i wasn't in the high or i would have crashed. i went to my nearest autozone to see what was going on and they told me that the Camshaft position sensor is damage . and it do the fact that the camshaft is hitting the sensor. They took me that a lot of Honda's were having this problem. I should call the Honda Dealer. I then call them and told them was had happened, they responded that it would probably need a new engine or an rebuild. A

Emission System Warning Light came on and vehicle running a little rough. Vehicle has ~92K miles on it. Light came on about 2 months ago but after two weeks, no longer appeared. Taking to dealer tomorrow for diagnosis. Reading literature issue with fuel rail system. Known problem with Honda 3.5L engines apparently.

My 2017 Ridgeline had clicking noises in the dash and the interior lights were flickering, truck was in the garage at home. I was able to start the truck and move it outside. I was afraid it may be a short and start a fire. Upon turning off truck it started making the noises again and interior lights flickering. I took it to Honda the next day and after two days they claimed they couldn't figure it out but charged me to disconnect my after market amp and labor for diagnostic. Two days later the issue persisted. I called Honda again and brought it in, this time there was a code to read. The code was "keyless start system problem" so they ordered the module to fix it but explained that it was on backorder and there was no ETA on when I'd get the part. A few weeks later I was stranded at work because my truck had been trying to go into accessory mode all day with the horn blowing. This problem is very intermittent but if left it will drain the battery. It seems to be every 2-3 days that the problem happens.

I was driving and without any warning or indication that anything was wrong, I heard a loud clunk noise and immediately lost power to the wheels, but the engine continued running. I was barely able to get the vehicle to the shoulder before it came to a complete stop without me applying the brakes. A Police Officer came to assist and tried to push it, but even after shifting to neutral, the car would not move. The tow company had to drag it onto the flatbed because the front passenger wheel would not turn. The Honda Service Center indicated that the axle separated from the transmission. They are in the process of making repairs. While waiting for the tow truck, my car had to sit in a busy highway on ramp turn lane, nearly getting hit several times despite my hazard lights. Had this happened at a higher speed, busier road, or the highway, it could have been extremely dangerous to me and the cars around me. There were no warnings, messages, or other symptoms prior to the incident.

Was driving on 2 lane highway when truck suddenly decelerated, started shuddering, so I pulled to side of road. Dash lights started cycling through warning lights, ultimately settled on saying it was an emission system problem. Car would not accelerate beyond 30-35 miles an hour after that and would even then suddenly lose power then regain it. But still could not get above 30 or 35 miles an hour. Luckily, no one was behind when this happened and I was able to pull to the side of the road. Normally this is a 55-60 mile an hour busy 2 lane highway. And I was less than a mile from home so was able to limp home. The next morning, tried to drive to the dealer, and had to return home because it would speed up to 45-50, but then would do the same thing again that I described above. Had to get the car towed to the dealer. I checked the OBD scanner and it said the problem was P0087, Fuel Rail Pressure Too Low. Dealer said it was that the fuel pump needed to be replaced. Vehicle has about 93,000 miles and is a 2017 model. Don't have the repair invoice yet, picking up the vehicle and paying the $1,700 dollar repair bill this afternoon. Can provide it later if you need/want it.

The contact owned a 2017 Honda Ridgeline. The contact stated that after parking on the side of the road and with the engine idling, a burning odor was present coming from the vehicle. Moments later smoke and flames were seen coming from the engine compartment which caused the hood to blow open. The fire department was immediately called to the scene and extinguished the flames. During the incident, the vehicle and personal property inside the vehicle were destroyed. A police report and fire report were taken at the scene and the vehicle was towed to an undisclosed location. The cause of the fire was not yet determined. The local dealer was notified of the incident. The manufacturer was not yet contacted. The failure mileage was 90,000.

My wife was driving our 2017 Honda Ridgeline when the engine suddenly stopped running and she lost power steering. She was able to coast a short distance as close to the side of the road as possible. Luckily she was only a hundred yards or so from our house on a quiet side street, however if it had been 20-30 seconds earlier she would have been on the highway or in the middle of a major intersection. There were no warnings or any other indication of a problem. The engine would not start despite a full charge on the battery. After towing it to the dealer for service, the engine was completely seized and they diagnosed it as the connecting rod bearing. The only remedy offered was full engine replacement. Hours after paying $9k for the repair, we saw news articles about NHTSA Campaign 23V751000 for 2017 Honda Ridgelines regarding a manufacturing error for the connecting rod bearing causing engine wear and may cause the engine to seize. Exactly the issue with our 2017 Ridgeline. Our VIN does not show in the campaign, so I believe Honda has mistakenly narrowed the breadth of the campaign or surreptitiously removed our VIN by the dealer since we had already paid on our own. There is also no way for me to verify that the replacement engine will not suffer the same issue. We opted for a used engine over OEM to save money, but were intentionally not warned about the recall before making the choice.

The torque converter failed once already while driving at highway speed, creating an unsafe condition as the vehicle went into “limp mode”. After the torque converter was replaced in 2022, the vehicle has continued in 2023 to exhibit judder from the torque converter lock-up clutch (TSB 17-025 and TSB 17-026) which is symptomatic of the original failure. As recognized by Honda in TSB 23-078, the torque converter may also have been manufactured improperly which led to the warranty extension. The Honda dealership service has verified all steps in TSBs have been completed, and they do not know how to resolve the judder. The concern is the transmission and/or torque converter will fail again creating a subsequent unsafe condition. Despite numerous TSBs with potential fixes, they have been unsuccessful in resolving the defects, which suggests this systemic issue needs elevated to a recall.

At approximately 20mph, Forward collision warning appeared as car in front braked quickly but continued forward after the quick brake. After I braked to slow down, I began to accelerate as the vehicle in front continued forward. As soon as I hit the accelerator, the Automatic Emergency Braking kicked in and locked up the brakes - even though the car in front of me was 20-30+ feet away. Car behind me had to slam on their brakes as it appeared that I braked without any reason

The factory radio with a 5” display in my 2017 Honda Ridgeline is having multiple issues. 1: Freezing up 2: The unit will restart multiple times while driving 3: Sometimes the unit will display a black screen but still function in the background. I thought these issues would go away after I had my local dealership perform the most recent backup camera recall repair.

Gas smell coming from under the hood and in the cabin on my 2017 honda ridgeline after it warms up. ( believe this could be a safety issue because of the gas fumes.) I contacted Honda ( manufacturer ) and was told their was no recall for this issue. I took it to the dealer and they were unable to find any leaks but stated the could do a fuel system repair for $626.00 and a direct inject service for $240.00 Truck had no codes or messages come up.

Wireless Control Module left me stranded when it stopped working not allowing me to start my car. According to the dealership, they are seeing this issue and more striking is the amount of complaints online nationwide regarding 2016-18 Honda Pilots, which I only assume to be the same module as the Ridgeline. Had to tow my car three times in 2 days because only the dealership can fix this problem. I feel I needed to report just in case there were others that did, because this seems like it should be a recall item. It is currently at the dealership waiting for parts. Thank you for your time.

Complete engine failure at 76,333. Vehicle failed after exiting highway after slowing down to merge with traffic on side road. There was no warning lights displayed prior to failure. It left my son and I trapped in an unsafe situation. Failure could have resulted in being rear ended and/or having an abrupt stop from the engine seizing had we not exited the highway when we did. The problem was confirmed by dealer as a complete engine failure (locked up) with no confirmed cause. We were unable to diagnose at independent repair shop as dealer had removed timing belt which was confirmed by dealer as being intact. All fluids were confirmed clean and sufficiently intact. There was no indication of problem or warning lights prior to complete failure. Dash displays indicated normal temperatures and pressures.

Low beam headlight. Not turning on. Not yet. No.

Transmission malfunction. Could lead to transmission failures on the road. Transmission lagging while down shifting and sudden acceleration on occasion. Problem has been duplicated by a 3d party shop that specializes in transmissions. Both Honda and AAMCO agree the transmission has failed. No warning lamps appear indicating a problem unless major transmission shifting occurs which will throw a transmission problem warning lamp. Lamp goes away once car is turned off and re started.

The contact owns a 2017 Honda Ridgeline. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, an unknown warning light was illuminated intermittently. The vehicle was taken to an independent mechanic, who informed the contact that there was a fault with the emissions system. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,248.

The contact owns a 2017 Honda Ridgeline. The contact stated that on several occasions while driving at various speeds, the steering wheel began jerking. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.

When accelerating the engine bogs down and runs rough. All warning lights come on. After shutting off the engine and restarting everything appears to run normally however the warning lights stay on the cruise control does not work. After a couple of days the warning lights went off and everything worked as normal. The same problem manifested again while accelerating. The first incident happened Aug. 26, 2023, the second incident happened on Sept. 3, 2023.

Backup camera is inoperable. The radio will freeze up, shut itself off or reboot itself. I tried to get the necessary recall repaired through my local dealership but they tell me it cannot be done at the present time.

MY 2017 HONDA RIDGELINE's backup camera is not working. Screen its totally BLACK. I can not see to the rear in the camera.

I purchased the Ridgeline in 2017 and am the sole owner. I have never towed anything with the truck. The mileage is high currently at 129,000. in the beginning of July the transmission failed and needed to be replaced. The way it failed caused a dramatic shifting and of gears and the inability for the transmission to change gears without jerking or banging of the gears. The transmission fluid was recently changed and the vehicle has been regularly serviced by Honda dealerships only. Luckily this happened at a low rate of speed and i am a cautious, experienced, driver. This vehicle is driven by my children and has carried passengers from toddlers to the elderly. It is obvious and foreseeable that this will happen to other vehicles at higher speeds and will be the proximate cause of injury to drivers and passengers. I had my vehicle towed to the Honda dealer Coggin Honda in Fort Pierce, Florida. They told me that the failure of the transmission is a known problem with the 2017 Ridgeline model. The transmission was replaced. Unfortunately, this was not under warranty. After searches on the internet it is obvious that this model's transmission has an inherent defect known by Honda Motors. The reports go back to 2017-2018 and continue. Honda should recall this model and repair the transmission to avoid consumers being injured by this obvious, known defect that impacts the safety of consumers.

This is a problematic issue for many Honda Ridgeline owner. The the instrument panel light flicker when the car is park and alarm will sound for no particular reason. when this happen, sometime I am not able to start the car. (if possible please below link) https://www.youtube.com/watch?v=DClnLAj7G8I I wonder what would happen if this issue happen while the vehicle is in motion. I spoke to Honda and notify them about this issue. Note: base on my research, this problem started to occur when the mileage reach between 35,0000 to 45,000 miles and not just 2017 Ridgeline. There other manufacture years are having the similar issue.

Occasional (several times a month) phantom breaking on two lane roads, particularly when opposing traffic is approaching along a concave (i.e., inward) curve or when opposing traffic is transitioning from a widened road section back to a single lane.

Honda has been unable to correct the following recalls on my vehicle. For Recall #1, my vehicle does not have (nor has it ever had) a tonneau cover. My first attempt to clear this recall through Honda was on 17 May 23. They have not cleared it. For Recall #2, I took the vehicle to a Honda dealership on 24 Apr 23 (see attached documentation). The recall is not yet cleared, yet the system works fine. Recall #1 NHTSA RECALL NUMBER: 20E-068 MFR CAMPAIGN ID: F8M CAMPAIGN DESCRIPTION: 2017-20 Ridgeline Tonneau Cvr Accsry Recall RECALL DATE: 09/17/2020 Recall #2: NHTSA RECALL NUMBER: 22V-867 MFR CAMPAIGN ID: KCK CAMPAIGN DESCRIPTION: 2017-19 Ridgeline Tailgate Harness Safety Recall RECALL DATE: 11/23/2022

I am writing in regards to our 2017 Honda Ridgeline. We have purchased 6 Honda vehicles over the years from Shockley Honda in Frederick Maryland, and this is our second Ridgeline. However our truck has been in the shop for almost a month and we do not know when it can be repaired. On April 29th at 4:30 AM our alarm system repeatedly went off. We got it to the dealership to learn that we would need to replace the Body Control Module However this part is on national backorder with no estimated date of delivery. We are currently without a vehicle which has been an extreme inconvenience. We have researched this problem and we have learned that this is a common problem and has happened numerous times in the 2017-2022 Honda Ridgelines. I do not understand how your large Company has not identified this as a major problem and safety issue. We learned that there has never been a recall for this or the problem solved all these years. Our truck only has 52.000 miles on it so it does not relate to wear. I am hoping that your company can look into this or reach out to inform us how long it will take to receive our part. Again this is not an isolated problem with these models but ongoing with numerous incidents for Ridgeline owners.

The vehicle alarm will go off intermittently, when parked. I have to keep the vehicle unlocked, which is extremely unsafe since it is in my driveway. You cannot replicate this since you do not know when it will happen. I travel a lot, and when I left the vehicle at the airport the alarm ran down my battery and I had to have it jumped. Now I cannot lock my vehicle when parked at the airport. I took it in to get it checked out and they said they found an error code identifying the control unit issue. I paid for the part, which was to be ordered and that was over a month ago. I called to check on the part, and they said there were over 250 in line ahead of me for this part. If there are that many folks waiting for this control unit part, there is obviously a problem. I am attaching the file of my payment for the part and labor. I have paid for something that has not been repaired and there is no date on when it will be repaired. There is a problem with this vehicle, and this is a safety problem by not being able to lock the vehicle.

The contact owns a 2017 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.