2024 Honda Prologue complaints

Starting on dec 24 and again on dec 25 the tcar has been having problems shifting into gear. THIS IS JUST ONE OF THE MANY PROBLEMS I have been having with this car I have already submitted a ticket on this car. This car needs to be recalled nation wide, OI do not feel it is safe to drive and it is only a matter of time until this model will be involved in many accidents resulting in many injuries.

It seems that the vehicles "auto hold" function, which is the standard control method for electric one-pedal driving cars does not always operate correctly or at all. This results in the vehicle suddenly accelerating due to gravity or potentially under it's own power. I have had to slam on the break many times to prevent the vehicle from busting through the garage door, and if any of my children or anyone else was near the car they could certainly receive life-threatening injuries. The vehicle has been bought in for this and a slew of other issues, and the service center relied on a software update and us testing the vehicle thereafter for the reported faults. The vehicle has been inspected by the Honda dealership's EV expert. There are no warning lights, alerts or any preceding messages that would suggest there was an issue. We have not been driving the vehicle due to the these obvious safety issues. When we were driving this vehicle both drivers and the kids in the car quickly became aware of the issue and all felt unsafe. The vehicle has remained parked and unused. Recently I was able to test this and recorded videos of the seemingly random, obviously unsafe and seemingly random events. I cannot seem to upload these videos to this portal.

The system does not reliably "see" pedestrians or cross traffic or often times will phantom brake when there are no obstacles viewable. I believe this is a substantial safety issue because the car will abruptly stop without warning and engage a parking brake, creating a delay before being able to vacate traffic. This has happened going forward, but more frequently in reverse. This appears to happen more during inclement weather or in the dark.

At approximately 13k miles we started hearing a clicking noise when turning. Took it into the dealer they said it was a known issue with the drive axle and they need to replace the left drive axle. I asked them if they should replace both if it is a known issue but they said just the left. After a few weeks, since they ordered the wrong part, then the part they needed was on back order, they returned our car and said they would call us when the part was in. After a couple weeks of driving the car around they called and said the part was in and we brought the car to the service center and after a few days said that there was still an issue and they need to look into why it is still making a noise. They call us back and told us they need to replace the right drive axle as well and that it would be a while so they will provide us a loaner. We are waiting on the car to be fixed and am not sure when it will be ready.

Unknown When turning vehicle makes noise (Looks like CV joint noise)

My current 2024 Honda Prologue has been in twice in one year's time for complete replacements of front axles. The second repair also included replacing the half shaft. The vehicle has under 8500 miles. Both incidents started with a clicking sound when turning. The first replacement took weeks of waiting as the parts were backordered. The second took two weeks.

CV joints are making clicking noises. Started with right side at about 14k miles and then the left side around 16k. Took car to dealership to address as its under warranty. They said they have heard about it but did not know if Honda would replace. I am waiting to hear back from dealership.

The right side passenger CV joint makes loud clicking sound turning.

The front clicks and pops when turning left and right, both on throttle and off. Does not have to be a tight turn. Simply turning into a side street, no bumps or anything abnormal makes a racket and kind of scary due to how loud it is. Started when the car had less than 5,000 miles and I think it's worse when it's cold outside. Speeds that cause this are anywhere from 0 to 35 miles an hour. Dealer said it should be fine and to wait for a call. Its been a while ¯\_(ツ)_/¯

REVERSE LIGHT DON’T LIGHT UP ENOUGH TO SEE BEHIND YOU. EVEN IN THE BACKUP CAMERA YOU CANT SEE, TO DARK. THIS COULD CAUSE HITTING AN OBJECT OR PERSON CAUSING HARH.

Faulty CV joint that produce knocking sounds when turning, recently, along with the knocking noise there is a loud bang noise when trying to turn with some acceleration, the noise is very loud and seems to be something is going to break. It may break down on turning. CV joints were replaced for this car twice and the problem is still comes back, recent diagnosis determined they will need to be replaced again. No warning lights are associated with this problem.

Camera backup manufacturing not working suddenly after freezing day .

The cv joint is knocking upon turning in either direction I'm concerned for my safety.

Vehicle only has 13K miles and is one year old, and is making a clicking noise when turning. Especially noticeable when it's cold or I just started driving the vehicle. Called Honda Dealership and the service advisor acknowledged that they're aware of this problem but do not have the parts available to fix it. I believe this vehicle has a problem with defective CV joints/ankle. I was told they would put me on a list and contact me when backordered parts are available, but I'm not sure if I can believe I'll be contacted.

Component: Front CV joints making clicking sound while turning. Safety risk: CV joints are critical to maintaining the car's speed and stability on the road, which in turn guards the safety of occupants. Reproduction: The problem is consistently heard while turning. Inspections: The problem is well known across owner forums and Honda is aware of it. Warning messages: None. The problem is mechanical and is manifested through noise during normal driving conditions.

When driving with the adaptive cruise control on, the Prologue throws out an alert after it suddenly disengages the cruise control that states that the forward camera is blocked and the cruise control will disengage. The cruise control also fails to notice cars in front of the Prologue and will speed up, then will suddenly "see" the car, jam on the breaks, then the accelerator again. Also, the adaptive cruise control cannot gauge distance between cars and all following distances set for the car, whether 1, 2, or 3, are exactly the same. This has been reproduced for the dealer and confirmed as an issue with this Prologue. The dealer then shrugged and said there were no fixes from Honda yet, so there was nothing they could do. This is a huge safety issue because a sudden deceleration at highway speeds has nearly caused a half dozen accidents in the past 2 weeks alone. This issue has been reoccurring for over 1 year with multiple congerences with the dealership, all ending with the statement that Honda has not issued a fix yet.

This feature does not work. On roadways with clearly marked yellow and white lines, the system will not read that there are lines on the road. Conversely, on roads with no lines, the system will randomly beep, alerting me to a lane departure from a space with no lanes. Sometimes it just beeps out of the middle of nowhere seemingly because it feels like it. I have alerted the dealership to this. The issue was reproduced for them and they confirmed that the lane departure system was not working in my Prologue. Then they shrugged and said that Honda had not issued a fix for the issue. This has been addressed more than once with no way to fix the issue offered by the dealership or Honda. This is a safety issue because this is part of the safety system in this vehicle and it does not work.

The lane keeping assist on my Prologue does not work. It does not engage. It does not attempt to center the car. It never turns on. This has been brought to the dealership's notice, was reproduced for them, and confirmed to be an issue for my Prologue. The dealership then shrugged and stated that Honda has not issued a fix for the issue. This is a safety issue because it is a safety feature of the vehicle and it does not work.

This vehicle has automatic emergency brakes repeatedly for no reason on empty roads with nothing around the car. It emergency breaks going forward on the highway. It emergency breaks going backwards out of my driveway. It emergency breaks pulling out of drive thrus. I have nearly been hit multiple times because of this. I have been covered in scalding hot coffee because of this as the car violently brakes suddenly and for no apparent reason.This has been reported, reproduced, and confirmed by the dealer. Then they just shrugged and said Honda has not issued a fix for the issue. This is a safety issue because it has nearly caused multiple collisions on the highway and on city streets.

Blind spot warning works intermittently. Sometimes it alerts correctly, sometimes it does not alert at all, and sometimes it alerts to nothing. This is a huge safety concern because I might try to change lanes directly into a car in my blind spot if it says nothing is there. This was brought to the attention of the dealership, was reproduced for them, and has been confirmed as an issue with my Prologue. Then they just shrugged and said the Honda has not issued a fix for the problem.

Forward collision warning either does not work at all or is too sensitive. When demonstrated for the dealership, the warning went off while in park for a potted plant more than 10 ft away, then did not go off again no matter how close the Prologue was moved towards an object nor what speed we were moving, until it suddenly went off as we approached a cross street, alerting to a car that was almost through the intersection before we approached it. The dealership did confirm that the system did not work on the Prologue. Then they shrugged and said that Honda had not issued a fix for the problem. This is a safety issue because it is part of the safety system and it does not work.

The parking collision warning will alert and emergency brake for no reason while still several feet from anything near the Prologue. This was demonstrated for and confirmed by the dealership. Then they shrugged and said that Honda has not issued a fix for the problem. This is a safety issue because the sudden emergency brake has nearly caused collisions and has covered me in scalding coffee multiple times.

Wiper control is not fully under human control. At any speed less than very fast, the wipers are on automatic. The automatic will not start unless the car is going over 35 miles an hour, which means that I either need to waste windshield wiper fluid to clear my windshield below that speed or turn the speed up to max to do so. Once the car has gone over that speed, though, the automatic system will control the wipers, sometimes getting stuck on max noatter how much rain there is and not being able to be slowed unless they are turned completely off and left that way for several minutes. This has been demonstrated for and confirmed by the dealership. Then they shrugged and said that Honda has not issued a fix for the problem. This is a safety issue because it obstructs the vision of the driver and takes concentration away from the road.

Hondalink cannot stay linked to the car and frequently will not connect at all. Last week, the car locked with my keys inside, and Hondalink could not connect to unlock the car, keeping me locked out with my sleeping child in the car until someone could bring me my spare key to get in. This was terrifying and a huge safety risk.

Two weeks ago, an alert appeared stating that the charge port door was open. The door was closed and no amount of opening and closing the door would stop the alert from repeatedly appearing. After about 2 hours, a new alert would appear either before or after the the alert for the charge door. The new alert told me to service the high voltage charging system. The issue has been confirmed with the dealership, however, they refuse to fix the problem under warranty because they state that the issue is the internal position sensor for the charging port door and that is not one of the more common causes of this, apparently, very common issue with this vehicle. Considering the volume of complaints about this issue, I find that hard to believe and refused to pay for a known issue with the Prologue. Most other owners with the issue have found that despite being told by the dealership that the sensor was the issue, it was actually the AC or battery that was the problem. This is a safety issue because something is wrong with the charging system of an EV, which can eventually cause a major defect in the vehicle and Honda won't fix it under warranty.

I was driving my car and suddenly I received high voltage battery warning and I had to stop my car in between of freeway.

There is a knocking/clicking sound when I accelerate and turn. It sounds like a CV joint. I had it evaluated by the dealer today and they reported they heard it once, but could not reproduce the problem, so they tightened some bolts, but that was all. As soon as I left the dealer it made the noise coming out of the dealer's driveway and multiple times on the way home. I have scheduled another appointment for tomorrow, but I don't see how they could not reproduce the problem. It's very obvious.

Both front axles began clicking/clunking at 10K miles on the odometer. Taking to dealer to have CVs replaced this week under warranty. Worried that this will be quite expensive and lemon law once the warranty runs out.

My 2024 honda prologue was brought in to service a battery failure light and get a clicking noise in the front axel looked at when turning. The light was a red on the dash shaped like a car with an exclamation point. Dealer claimed that the multiple codes were nothing and that the car needs a new audio system. Not sure how audio systems = battery failure but i digress. I was told my car is safe to drive so I picked it up, they have still not made any repairs as the audio system is on back order. The morning after i picked it up, the heater started blowing ice cold air, in 10 degree weather. Immediately returned to the dealer where they are saying they don’t know what’s wrong with it and they think it is still safe to drive

While driving at freeway speeds, a red check engine warning appeared along with a “Service High Voltage System” message. Immediately afterward, the vehicle’s heater stopped working, causing the windshield to fog up. I had to pull over safely and manually clear the windshield before driving the vehicle to the dealership.

I have had multiple issues with this vehicle and it has been in the shop more than 80 days between April and Oct 2025. First, the entire battery system went out in the all electric vehicle. Honda said that since it was a collaboration car with GM, that it would take a long time to fix because their technicians weren’t very familiar. It took almost 8 weeks in the shop before we got it back. Not long after, the entire dash (electronics) went out and the shop had it again for over a week. they never found or could replicate the issue. The vehicle went back in after having multiple incidents of emergency braking when there was no emergency, or even vehicles in my vicinity. The final time this happened, I was traveling nearly 25 miles per hour and the car decided to slam on the brakes, making me feel like I hit a brick wall. My head slammed the steering wheel and my daughter was terrified. I drove it straight to the dealership and they said “what’s wrong with the car this time”…they had it for weeks, couldn’t replicate the issue and tell me it’s fine and to take it home. They suggest TURNING OFF THE SAFETY STSTEM AS A FIX, which seems criminal. The safety features should work properly. I shouldn’t be instructed to turn them off. I am very frustrated and have been working with Honda on a buy back out of good faith, but it’s been weeks and we have no answer. I am forced to drive a gas vehicle, costing me gas money now, when I bought an electric vehicle to avoid this cost. All around

Subject: Formal Complaint Regarding Persistent CV Joint Clicking Noise I am writing to formally document an ongoing issue with the constant velocity (CV) joints in my vehicle, which produce a noticeable clicking noise during low-speed turns, particularly at 90-degree intersections. This concern was first reported to my Honda dealer shortly after I leased the vehicle. At that time, the noise was intermittent; however, it has since progressed and now occurs consistently with every such maneuver.I understand that this is a recognized issue within Honda service departments. However, I maintain that audible clicking from CV joints under these conditions is not normal or acceptable wear behavior for a vehicle of this age and mileage.I am particularly concerned about vehicle safety, as steering and drivetrain integrity are critical to safe operation. The increasing frequency and volume of the noise suggest potential degradation that could compromise safety over time. Additionally, given that the vehicle utilizes a GM-derived chassis, I worry that this shared platform may contribute to reluctance from either manufacturer to implement a permanent resolution.Honda service representatives have informed me that there is no known permanent fix and that replacement of the CV joints merely delays the recurrence of the symptom. This issue is noted heavily on Internet forums, too. I respectfully request this be considered by NHTSA for manufacturer recall.

Service High Voltage System alarm + Service Vehicle Soon alarm warning. This with no heat while driving at 10,836 miles. Took in to dealer for service and reportedly a known problem with the freon system and end cap. My thought is this should be a recall fix by Honda/GM because there are many many complaints of it amongst 2024 Prologue Owners.

Been hearing a clicking noise from my front end of the prologue for quite some time. Keep having it written off that it’s nothing. However I see people having complaints and getting the vehicle serviced. Also my charger door compartment has been replaced 2x and is almost headed in for a third replacement. Buy back investigation has been launched by Honda. No news since July

The CV joint is clicking on both side of the suv.

Clicking noises when turning. Turning left worse than right. Sounds like bad CV joints. Car only has 13,000 miles on it.

Big noise axle issue front left and right side

Vehicles has loud clicking sounds from CV axles when turning past 20 degrees left or right. This has been confirmed by dealer. No warning lamps were requested.

- CV Joint(s), front, both left and right are failing. Clicking on both sides is getting progressively worse. Yes would be available for inspection. - To date, no safety incidents. - Vehicle has been inspected twice now by the dealership. First at ~6 months old, now at ~10 months. Honda is acknowledging this problem, but is not allowing the dealership to fix the problem as it is under " investigation". The CV joints are clearly failing and Honda is doing nothing about it.

CV joint exhibits a clicking sound when executing turns. Especially in cold weather.

Car shows a turtle image on dash and will not go faster than 30mph nor will it fully charge without dealer intervention. This happens when it's cold. There's also a clicking sound when turning as well that's a whole other issue.

The contact owns a 2024 Honda Prologue. The contact stated that while driving approximately 65 MPH, there was an abnormal clicking sound coming from the instrument cluster, and the instrument cluster went black. The contact then drove the vehicle to a local dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.

Broken/Defective CV axles. Clicking noise occurs when turning both left and right. Vehicle has been to the dealer and dealer has reproduced and noted the issue. Dealer stated nothing can be done due to no fix from Honda.

Broken/Defective CV axles. Clicking noise occurs when turning both left and right. Vehicle has been to the dealer and dealer has reproduced and noted the issue. Dealer stated nothing can be done due to no fix from Honda.

Both right and left axel have loud clicking when turning. Part difficult to obtain at dealership.

I have a clicking/knocking sound coming from my front axle when turning left or right. I’ve learned that this indicates defective CV joints, which could cause a dangerous situation in the future with steering control

My Honda Prologue is experiencing CV joint issues, primarily manifesting as a loud clicking or knocking noise when turning, even at low mileage. I have only just reported this to my Honda dealer, but the vehicle is still within the warranty period. From what I have read, the part was not designed correctly and it will fail on every single vehicle. The problem is widespread enough that there should be a recall issued and Honda should be forced to fix the part on every single vehicle it sold.

Clicking noise when Hard turn right and left. Dealer says expected behaviour.

At approximately 3000 miles, I started hearing clicking noises from front end when accelerating while turning. Noise is more pronounced when turning left and when car is cold, but is rapidly getting worse and is now apparent on both sides and occurs whether cold or not. Dealer says it is CV joints, and a bulletin is out on this repair. Parts are back ordered and not readily available. Google search reveals this is a widespread issue, which explains parts shortage. Dealer says no update to parts has yet occurred, so it seems likely I will need to replace CV joints every time my tires are rotated! After 3 years or 36K miles, it will be a $3000 tire rotation I will be paying for! Please hold GM/Honda responsible for engineering a fix to this problem. I have read of people on their sixth set of axels!

The axel in the front of the car creeks and cracks, making a clicking sound as I make any left or right turns in the vehicle at any speed this is an ongoing issue.