Page 9 of 35 · complaints 401–450 of 1,724

2016 Honda Pilot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Engine
Filed Dec 9, 202486,000 milesFL

The contact owns a 2016 Honda Pilot. The contact stated while driving at an undisclosed speed, there was a loud knocking sound coming from the engine compartment. The vehicle was towed to an independent mechanic and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that while test driving the vehicle after the repair, the transmission was slipping. The vehicle was then towed to a transmission specialist. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 86,000.

Engine
Filed Dec 8, 2024ID

The component that failed was the connector rod bearing in cylinder 4. It is not available for inspection. Our safety was put at risk because the connector rod bearing failed while my family and I were driving at 80mph (legal freeway speed) on the freeway. We lost power and the engine shuddered and the car shook while we navigated to the shoulder. The vehicle was inspected by the independent service center. There were no symptoms that I noticed prior to the failure. It was sudden, and occurred on my Pilot on just 112,546 miles. The problem was confirmed by an independent service center.

Engine
Filed Dec 4, 2024OH

Connecting rod failure, needs complete engine rebuild. 102,0000 miles. I was able to exit the highway and get to the dealership so there wasn’t a safety issue for me. I saw that this issue was a recall but my vehicle was not on the list so I thought I would submit. Dealership said I need a new engine. I bought it in 2020 at a dealership as a certified used Honda. I have service history with the dealership. No explanation was given as to what caused this. Check engine light started flashing and lost some power on the highway.

Engine
Filed Dec 4, 2024CA

Driving at highway speeds when I notice a light rattling noise from front of car. Soon, light rattling turns to loud rattling and the check engine light comes on blinking. Slowed down and exited freeway as soon as possible and stopped at nearest gas station (right off freeway). Had vehicle towed to nearest Honda dealership for investigation of the problem. Upon investigation, service tech reported connecting rod damage to the crankshaft - recommend replacement engine.

Engine
Filed Nov 30, 2024GA

Been having engine issues for a while. All the way back to around 32,000 miles. The display says something about rods locker arms or something like that. I've also had an issue with throttle position sensor which was repaired however technician didn't tighten up a boat and I lost the oil pressure. The car was repaired at the end of 2017 in the beginning of 2018 but I've had the issue ever since so I typically don't drive the car too far since that incident. Some of the repairs should be in the Carfax however issue shows up from time to time on my display. I've also had to have some steering control module replaced in 2021. And I just got a transmission service to have the torque converter flush and reprogrammed because of constant jerking when accelerating.

Engine
Filed Nov 28, 2024CA

Connecting rod bearings failed in cylinders 1 and 4 with 133000 miles on the vehicle.

Engine and Engine Cooling
Filed Nov 27, 2024103,000 milesMN

The contact owns a 2016 Honda Pilot. The contact stated that while his son was driving at an unclosed speed, the lower part of the engine was making an abnormal knocking sound and the vehicle was shuddering. The contact stated that the failure recurred upon starting the vehicle and while driving 20 MPH. The check engine warning light and several other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with thrown rod bearing failure. The mechanic determined that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 103,000.

Engine and Engine Cooling
Filed Nov 25, 2024185,000 milesTN

The contact owns a 2016 Honda Pilot. The contact stated while driving at an undisclosed speed, there was a rattling sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed and determined that there were metal shavings inside the oil pan and with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 185,000. The VIN was unavailable.

Engine
Filed Nov 25, 2024PA

Had a knocking noise coming from the engine of our 2016 Honda Pilot. My fear of "rod knock" was a reality. Piazza Honda of Pottstown, PA confirmed that it was likely a failed rod bearing(s). Honda of America (corporate) is supposedly giving some good will money to help offset the cost. The dealership initially said that it would cost around $9000.00 to repair it (that's without "good will"). They have had our Pilot for over 2 weeks now and the new estimate today is $17,280.00. It's all over the internet that these Honda/Acura J-Series V6 engines are having premature rod bearing issues.

Engine and Engine Cooling
Filed Nov 25, 2024165,383 milesNC

The contact owns a 2016 Honda Pilot. The contact stated while driving 35 MPH, or while the vehicle was cold started, the engine was running rough and making an abnormal clanking sound. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the connecting rod bearings were damaged and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The failure mileage was 165,383.

Engine
Filed Nov 25, 2024OK

The connecting rod bearing seized up. Connecting rod broke and puncture through the engine housing. No recall notice was received from manufacturer about the issue. I was driving on the highway when my car made a sudden stop and smoke came from the hood along with a slight metal sound. There have been no professional inspector yet. My brother in law is a car mechanic and found the problem for us. When the car came to a stop there was no indicating of any signs. I did try to start the car again and that is when all the lights came one.

Engine
Filed Nov 24, 2024NY

2016 Honda Pilot AWD EX-L Vin: [XXX] Mileage: 72,475 Connecting Rod Bearings failing on 3.5 liter, V-6 engines, leading to complete engine failure. Affected Model Years: 2016 through 2020 The engine in my vehicle is the Honda J35, V-6 which was the subject of a NHTSA mandated recall of approximately 250,000 Honda and Acura vehicles in 2023. I have observed a pronounced engine knock when the vehicle is at idle, that intensifies when the car is driven. I brought the car to a Honda dealership (DCH Honda of Nanuet) where it was confirmed that the connecting rod bearing problem was the cause. The dealership advised that a bearing replacement would not be feasible, and that an engine replacement would be necessary (see attached). I contacted American Honda and advised them of the same and a case was opened for me. (Case # [XXX]) But I was advised that there was no recall on my vehicle and no current, applicable warranty. I am presently awaiting a call from a Honda Case Manager on my request for financial assistance to defray the quoted cost of $8,057, plus applicable sales tax for the dealership to replace the defective engine. Based on the documented history of this problem and the associated potential for an accident that this is a considerable safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Nov 24, 2024NC

In 2021, while driving on a highway all vehicle warning lights came on. Engine ran at high rpm and low speed. Honda said is was a software update. Charged for update. This seemed to resolve issues. Car is regularly maintained and transmission fluid changed 2/1/2024. In 2024, the vehicle warning lights (in multiple & varying groups) began coming on and off at various intervals. The car stalled while at a red light on at least two occasions. When I was not near home I would stop at AutoZone for computer readings; misfiring of cylinder 2, random multiple misfire detected, system too rich bank 2. Car was at Honda for 2nd software update and lights were off at pickup. Lights started again. The mechanic found the vehicle was sending upwards of 100 codes. Repairs were made (and paid for) at local shop 2 separate times. Car is now at Honda diagnosed with engine failure due to bent rod. Honda will not offer goodwill on vehicle. However, the car has a "soft" recall for fuel injectors which seems to be the likely culprit. KBB in early '24 was $16k. Honda wants $18 k for repair and nearly $1k for diagnostic fee.

Electrical System
Filed Nov 22, 2024MN

This vehicle was recently recalled for the START / STOP in 2023 after complaining about it since 2017. The vehicle was repaired which resulted in starter and all related components associated with the recall. I questioned the repair as if you can't duplicate the failure (turn it on and turn it off) how do you know you have it fixed. They assured me they replaced all the associated components. Guess what the same problem is happening again. Start/Stop system is not working properly again post recall and software update. The US Government should go after Honda on this as it is truly a safety issue when your car dies at a stop and go light and then you have cares approaching you from behind at 55mph.

Engine and Engine Cooling
Filed Nov 20, 202490,000 milesCA

The contact owns a 2016 Honda Pilot. The contact stated that while his wife was driving 65 MPH, the check engine warning light illuminated, and the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed and it was determined that the engine needed to be replaced. The contact made inquiries of the independent mechanic and was informed that there was a known issue with the engines of similar vehicles. The vehicle was towed to the dealer however, the contact was not offered any assistance in repairing the vehicle. The contact related the failure to NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was informed that the VIN was not included in the recall. The failure mileage was 90,000.

Engine
Filed Nov 19, 2024SC

My Auntie was on her way to a sports game driving about 70 MPH when she heard a loud bang then sounded like metal in a blender and chirping. After that the engine had no power what so ever luckily she was going down hill carrying enough speed to safely move to the shoulder cause before hand she was going over an under pass and there’s nothing but the barrier so she couldn’t move over till the top of the hill. If that engine had locked up completely she could have been killed at worst. The thing is that we took the vehicle to Honda 2 weeks prior to see if the vehicle was affected by the bearing recall and they said no the best they could do is give me honda corporate phone number to make a complaint which we did. I’ve also read online about fellow honda owners having these engines failing and not being covered which is a $6000 dollar job that’s half the vehicle's price which is insane that is what the mechanic quoted us to replace the engine. She still has the vehicle parked cause the repair is expensive. So these v6 engine have to be looked into cause so many families could get hurt.

Engine
Filed Nov 19, 2024117,000 milesIL

The contact owns a 2016 Honda Pilot. The contact stated that while his son was driving approximately 50 MPH, the vehicle lost motive power and stalled. The vehicle was towed to the local dealer who detected an engine knocking sound and determined that the engine was faulty and needed to be replaced. The engine was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 117,000.

Engine
Filed Nov 19, 2024NY

The car had developed a light ticking sound intermittently for the last three that seemed to go away randomly then the engine stalled and won't start due to seized engine

Engine
Filed Nov 18, 2024CO

While driving a 2016 Honda Pilot, the vehicle began to lurch, and engine failed by what appears to be rod(s) failing within the engine, penetrating the engine casing leaving a large hole in the casing. The RPMs went fully to the right before the engine seized. The hood smoked significantly, likely due to oil through the hole in engine. Luckily the driver was in the right lane of a 3-lane interstate, and was able to pull over to the shoulder and exited the vehicle on foot as the cabin began to fill with smoke. The Pilot was towed to a Honda dealership that night and repairs were assessed in the morning. The technician took photos and a video of his findings. He noticed oil leaking from the engine block and ran a scope up and he observed and documented a very large hole in the engine casing with metal appearing to fold outward, an indication of impact from inside the engine, likely from a rod failure. The engine was seized and could not be cranked by hand. The repair would require using a used engine block and rebuilding the engine. The cost of the repair was significant and so we sold the Honda Pilot to the Honda acquisition team. The fair market value for this Honda Pilot was noted as $16,916 via KBB.com as run by Honda based on the VIN# and mileage. Due to the damage, the price of the vehicle offered to us was only $2,500 (a $14,416 loss in value). We assumed this was a very rare incident, however the very next week we saw an article that NHTSA was investigating Honda for th

Air BagsCrash1 injured
Filed Nov 18, 2024GA

I was hit in the front of the vehicle in the driver side by a large deer while traveling at 55 mph and you could smell airbag smoke but there was no airbag deployment whatsoever.

Engine
Filed Nov 17, 2024CA

Was driving on the highway when I heard a loud, banging, crashing noise coming from the engine, followed by clunking repeating noise. I managed to safely pull off and get the car towed to the repair shop. The repair shop said that the engine was completely damaged and not repairable as per the invoice. There is already a recall for this issue for the same year make and model of the car but honda said it does not include my particular VIN number in the recall. The mechanic said that in their opinion, it is the same issue. I am kindly requesting that you review this and extend the recall to include other Vin numbers that are currently not included for this make model and year of car.

Engine
Filed Nov 17, 2024PA

My Honda Pilot started having a jerky-hesitation-lack of power at certain RPMs and make a loud clicking noise during acceleration. I had my mechanic look at it when I took it in for inspection. He said that the rod bearings were causing the noise and that the engine needs to be replaced. He advised me to check for any Honda Pilot recalls that might apply because he said rod bearings should not be an issue. Although there is a recall from some 2016 Honda Pilots for rod bearings, but my VIN number is not within the recall numbers. I called Honda and they said that the recall only applied to cars on the assembly line at a certain time. They recommended getting a diagnoses from a certified Honda service center, and maybe I could get what they call a "good faith" repair. The Honda service center would only say they hear "lower engine noise," and that to say it was rod bearings they would have to charge me $600 to drop the oil pan. I didn't because I can't afford it. However, at the bottom of the invoice, they gave a quote for replacing the rod bearings. I was able to find out about the rod bearings before something dangerous happened, but I am also unable to afford a new engine in my Pilot right now. So, I am barely driving it (only when I have no other choice-we have 3 children and are primarily using one car right now). The Honda dealership told me that because I bought my Pilot used and don't have the service records, that I wouldn't qualify for the the "good faith" repair anyw

Electrical System
Filed Nov 17, 2024CA

My vehicles engine will stop running sometimes while the car is at a complete stop and sometimes while it's in motion. Sometimes the vehicle restarts immediately and sometimes it struggles to restart. The problem happens sporadically sometimes going weeks between occurrences. This has caused me to be stalled in busy traffic and has also caused more dangerous situations where the vehicle loses power while in motion. I have taken the vehicle to a dealer and a local repair shop and neither were able to reproduce or confirm the problem. They each performed what they thought could be helpful maintenance procedures but these did not seem to work. Other than the local repair shop and the dealer nobody else has inspected the vehicle.

Engine
Filed Nov 16, 2024TN

Around October 1, 2024 we were driving home and our entire dashboard lit up. The car still drove but lost all power. Concerned we would cause an accident as we were in a busy section of town, we immediately turned around and limped it to our independent mechanic. Upon inspection by the mechanic the following day, we were sent a list of codes. The mechanic also sent a video of the engine, explaining it sounded like a blown engine. He advised replacing the engine. The mechanic, who was previously a Honda technician, said he had rarely seen a Honda engine blow with so few miles. Given his experience and expertise, we moved forward with replacing the engine on October 9, 2024.

Engine
Filed Nov 16, 2024CA

Car keeps hesitating to accelerate, stalled a few times & is burning through gas extremely quickly. Error code "engine emissions problem" came up, believe this is part of the recall

Engine
Filed Nov 16, 2024ME

Engine started to make noise at around 130,000- difficult to get diagnosed- engine noise went away - engine started to run rough at around 147,000: changed plugs and coils along with air filter- engine power returned momentarily but then the engine started to get noisy - diagnosis was engine failure due to possible rod bearing letting go. Vehicle ran so rough- it was parked. 151,000 miles - regular maintenance and oil changes.

Engine
Filed Nov 15, 2024TX

When I am at a complete stop all the sudden when I want to accelerate my engine shuts off and all the warnings come up, this is very dangerous as it has happened to me a few times when I have cars behind me and my cars slows down and does not accelerate. I have to turn off the car and restart like 2 or 3 times to go back to normal. Could be the auto restart, I have tried turning it off when I get in the car but since this can only be done once you turn it on not permanently if you forget then this could happen. Is unknown when it happens but definitely a safety issue.

Engine
Filed Nov 14, 2024MD

Engine stall out while driving in highway was able to cruse to safety. Check engine light on and was unable to restart. Was told by local mechanic that the engine jump timing and damage the valves. Vehicle is not operational.No warning lights just happened. VIN was not in range with Hondas engine recall.

Engine
Filed Nov 14, 2024MT

On Sept 29, my vehicle’s engine light came on while driving on a hwy. I have kept the vehicle serviced, and have all maintenance records. Due to minimal shoulder space, I continued to the nearest turnoff, and before approaching the turnoff the engine shut off entirely, creating a dangerous situation (no power, no power steering or power brakes), and I was forced to cross the highway by coasting. My vehicle was undriveable and towed to a Honda dealership, where I was told the engine was finished. I found a recall linked to engine failure, but Honda claims my VIN isn’t included, though it likely came off the assembly line during the affected period (May-June 2016) and the symptoms are indicative of the recall. https://static.nhtsa.gov/odi/inv/2024/INOA-RQ24013-27484.pdf

Engine
Filed Nov 14, 2024MO

My engine failed at 133,000 miles and had to be replaced. I have owned Hondas for many years and found them to be very reliable vehicles. No accident was involved but I was very surprised that the engine failed so early with no apparent causes. I understand that there have been many issues with engines with 2016 Pilots so I wanted to report my problem in case there is a manufacturing issue that needs to be corrected for safety issues.

Power Train
Filed Nov 14, 2024IL

My 2016 Honda Pilot engine rods failed on 1/31/2024 causing complete engine failure. My pilot was not recalled. Honda wanted $10920 to replace my engine. I negotiated with Honda and my out of pocket cost was $7000.

Engine
Filed Nov 13, 2024138,000 milesCA

The contact owns a 2016 Honda Pilot. The contact stated while driving approximately 35 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that valve timing needed to be completed. The vehicle was repaired. The contact stated that the engine had since started making an abnormal knocking sound. The contact had taken the vehicle back to the same dealer. The dealer diagnosed the vehicle and determined that the engine connecting rod bearings were failing and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: RQ24013 (Engine). The failure mileage was approximately 138,000.

Engine
Filed Nov 13, 2024MA

My 2016 Honda Pilot started making a terrible clacking sound when I was driving it a few weeks ago. I brought it into my local auto mechanic and he told me the sound was coming from the engine and that it would probably have to be replaced but that he did not do that work. He told me it would be dangerous to drive, and that I should have it towed to another repair shop that does engine work to confirm his opinion. I did, and they did confirm that it would need a new engine. I then had it towed to a Honda dealership for a final opinion, in hopes that they could give me a break on putting in a new engine since my car was out of warranty but only had less than 75,000 miles on it, relatively low for engine problems. They did confirm that I would need a new engine and stated that it may be a rod. I have always gotten regular oil changes, and have not had many other problems with the car. They had been giving me the run around regarding paying for anything, and the other day refused outright to pay for anything. I have been without a car for 3 weeks now.

Engine
Filed Nov 13, 2024NY

While driving a knocking sound started progressively getting worse. I took it into the Honda dealership. They said I had the same engine rod problem as covered by the recall, but my VIN wasn't covered. I was told driving it was dangerous and it could lose power at anytime.

Engine
Filed Nov 13, 2024TX

The vehicle was not functioning properly and was running badly on Friday 10/25/2024. The SUV was dropped off at Reeves Honda on 10/26/2024. Vehicle was picked up from the Honda dealership on 10/28/2024. The dealership service department reported a transmission code and the transmission and , torque converter would need to be replaced. Additionally, a failing AC compressor was noted and spark plugs needed to be changed at 100,000 miles. The vehicle currently has approximately 87,100 miles. On 11/3/2024 the spark plugs were replaced by myself. The car was test, drove and appeared to be running fine. However, the engine continues to have a mild knocking sound. They did not appear to be any issue with the Transmission/gear-shifting and appeared to be smooth. On 11/7/2024 while my son was driving to school suddenly stopped at the intersection of Davis and precinct line. A tow truck was required to tow the vehicle back to our home. After close inspection of starter alternator, battery, and virtually all fuses and relays without indication of problem. Code reader was applied to the ODB port and no codes were seen. An attempt to rotate engine was unsuccessful, indicating a seized or locked engine. On 11/13/2024 call to dealership for advice. The dealership denies any engine issues or any complaints of engine issues however, in their paperwork it specifically states that customer indicated a check engine light during the event on 10/25/2024 and that the engine was not idling and had a

Engine
Filed Nov 13, 202478,500 milesWV

The contact owns a 2016 Honda Pilot. The contact stated while driving at an undisclosed speed, there was a loud knocking sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the same diagnostic result was provided to the contact. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 78,500.

Engine and Engine Cooling
Filed Nov 13, 2024135,830 milesTN

The contact owns a 2016 Honda Pilot. The contact stated that his wife was driving at 35 MPH when she depressed the accelerator pedal and the vehicle failed to respond. The vehicle was towed by an independent mechanic where it was diagnosed that the engine failed. The vehicle was repaired. The contact was relating the failure to NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING) however the VIN was not included in the recall. The manufacturer was notified of the failure and offered no assistance informing the contact that the VIN was not included in the recall and the repairs were completed by an independent mechanic. The failure mileage was 135,830.

Power Train
Filed Nov 13, 2024MI

Purchase Honda Certified with around 38,000 miles. Within days of owning became apparent there were drivetrain issues. In higher gears while cruising at speeds between 25 and 60 MPH, the car would pulse -- the speed goes up and down and the tachometer indicated same with RPM pulsing. I've had the vehicle at the dealership shop 7 times and very little was done to remedy. Very nearly one year later - near the end of the extended warranty they finally correctly identified, acknowledged and made an attempt to solve with a triple flush of the transmission fluid. That seems to have solved the pulsing issue, but a couple months later the transmission began making a loud clunking judder noise when shifting lower gears while accelerating. Also apparent the transmission is slipping. Very poor gas mileage and tach shows unreasonably high RPMs for given speed. Vehicle still has less than 60,000 miles and is undriveable. Been sitting undriven in my driveway for nearly 3 months. Of course the pulsing behavior that was evident for a year was a bit of a driving hazard. Now the clunking transmission is also a hazard. Only a matter of time until there is a major failure. Only once, briefly, have I seen a warning indicator.

Engine
Filed Nov 13, 2024IL

Driving on highway engine made a large bang and lunged froward and started to rattle and driver panel lite up with codes and check engine lights . towed to repair shop .. quoted need a new engine . known failure rod issue .... had the vehicle towed to nearest dealership and was told the engine needed to be replaced and contacted Honda America for assistance and said since I did not do all of the repairs at a dealership my product loyalty was not good enough for repair .. this is my third honda . had the engine replaced at 175k total cost of repair was $6,200.00

Engine
Filed Nov 13, 2024TX

I am writing to report a serious issue with my 2016 Honda Pilot. After taking it to 3 mechanics ,the vehicle has been diagnosed with premature rod bearing failure, which I believe could be a safety concern for other owners as well. Despite regular maintenance and care, the rod bearings failed unexpectedly, causing significant engine damage and posing a potential safety risk. I am concerned that this may be a widespread issue affecting other vehicles of the same make and model. I urge the NHTSA to investigate this matter to determine if there is a manufacturing defect that needs to be addressed. Ensuring the safety and reliability of vehicles on the road is crucial, and I believe this issue warrants attention. Thank you for your time and consideration.

Engine
Filed Nov 13, 2024CA

While driving vehicle on freeway heard a loud knocking sound from engine, took vehicle to Honda dealership . Dealership said it was a rod bearing…

Engine
Filed Nov 13, 2024NY

Engine suddenly seized. Had to spend $3800 to have another engine installed

Engine
Filed Nov 12, 2024WI

On Jan. 11, 2022 my engine was replaced at Schlossmann's Honda due to connecting rod failure as stated in the dealer's service receipt. Yet my VIN is NOT included in the recall for this issue for reimbursement. How do I get Honda to reimburse me for this failure?

Engine
Filed Nov 12, 2024AZ

Driving our well-maintained 2016 Honda Pilot with 133K with cruise control set at 65 on [XXX] in Kingman, AZ in October 2024, when the "check engine" light came on. I pulled off as soon as I could on the exit ramp 1.5 miles later. By that time, the engine was ticking and clicking loudly and all of the various system errors were flashing on the dash. The engine then started vibrating and sounded like a box of marbles being shaken violently. At that point, the engine had 10% of less of the normal acceleration. The local shop in Kingman, that I managed to limp to, said the engine had blown. I had it towed to the Honda dealer in Kingman (Anderson Honda) and they confirmed that a new or rebuilt engine and quoted me approximately $19K or $13.5K, respectively. They made no mention of the existing recall for three weeks of Pilot production, but I found that on my own, along with many frustrated Pilot owners. I'm now weighing whether I should have the work done by the Honda dealer in Kingman, whether I should have the Pilot towed to Phoenix, Arizona, where I live and there are more repair options, or whether I should wait and see whether the NHTSA forces Honda to expand the existing recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Nov 12, 2024105,000 milesUT

The contact owns a 2016 Honda Pilot. The contact stated that while his wife was driving approximately 50-55 MPH, the vehicle lost motive power. The vehicle regained power, and the contact drove to the residence. The vehicle failed to exceed 30 MPH while driving. The emission warning light was illuminated after the failure. The contact researched the failure and determined that it was related to NHTSA Action Number: RQ24013 (Engine). The vehicle was taken to the local dealer, where it was diagnosed that the rod bearings needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 105,000.

Unknown or Other
Filed Nov 12, 2024TX

Idle stop feature caused the car to fall dead and go stuck into neutral while at a stop sign and getting ready to pull off into traffic to make a right onto the feeder of a busy freeway. I had to place the car into park then press the ignition button to turn the car back on then shift back to drive before being able to pull off.

Engine
Filed Nov 12, 2024IL

I have a 2016 Honda pilot it has about 104,000 miles And has had all its maintenance. One day, three weeks ago, the engine started making a banging sound, and the oil light turned on. We brought the car to a mechanics who diagnosed engine failure and said that there were tiny metal shards seen in the oil. I have been meticulous about oil changes throughout the life of the vehicle. I brought my car to the service center at the Honda dealership and was told that my car had the exact same problem with the engine that the 2016 engines were being recalled for, but that my VIN number was not included in the recall and that I would have to pay for a new engine. Personnel at the service center said that there were three other Honda Pilot vehicles of the same and similar year with similar mileages currently being serviced for the same engine problem as the recall and that they were also not in the group of VIN numbers included in the recall.

EngineFire
Filed Nov 12, 2024CA

My friend drove my car and on the freeway the oil started leaking and the engine caught on fire and the car came to a complete halt. It has to be towed to the nearest Honda dealer and upon inspection found the following: DURING VISUAL INSPECTION FOUND HOLE ON THE BACK SIDE OF ENGINE BLOCK DUE TO CONNECTING ROD FAILURE CAN NOT DETERMINE CAUSE TILL FULL ENGINE TEAR DOWN UPON FURTHER INSPECTION FOUND COMPLETE INTERNAL DAMAGE AND METAL CIRCULATION OF OIL SYSTEM REC TO REPLACE COMPLETE LONG BLOCK ASSEMBLY Diamond Honda I looked online and saw the 2016 Honda Pilot had recalls on thai specific issue and called the headquarters. They said they don’t have any recalls test on this vehicle becuase not enough people reported a problem. It was very serious that the engine stopped in the middle of e freeway and caught on fire. I asked the rep how many incidences needed to be reported before they will open investigation and she didn’t say. I asked how many people. We’re indie before they will recall and she had no answer except to give me a case number and told me her manager will call me in the next two days but it’s been 3 and no one has called. Headquarter rep also mentioned that it’s 5000 passed warranty so too bad on my part. Dealer also said I didn’t do all oil changes at the dealer so it’s my fault. I feel like I got a lemon. I’m waiting to hear what the headquarters have to say and what they find out w the dealer. But I thought I should report this since it’s very serious.

Engine
Filed Nov 11, 2024CA

The engine failed and was diagnosed to be connecting rod bearings on cylinder 6. Honda Care refused to cover the issue and I had to get a engine replacement. I filed a BBB complaint but Honda refused to respond: Ref#[XXX] My Contract Number for Honda Care is: [XXX] Following warning was diagnosed when the failure happened: P0306(00) Raw code: 030600 ECU: OBD-II Status: Pending OBDII: Cylinder 6 - misfire detected Honda: No. 6 Cylinder Misfire I have shared all my oil service history with Honda and oil change service has been performed on time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Nov 11, 2024MI

I had to have the engine replaced on my 2016 Honda Pilot for the same problem covered by the 2023 connecting rod bearing recall. The Honda dealer said the engine was not covered under the bearing rod recall since it was out of the date range, but advised full engine replacement with only 99K miles on it. The diagnosis service was performed on about 12-12-23 for a clanking noise in the engine. The dealer called it a mechanical failure and described it as a "rod bearing knock" in the repair estimate. I filed a complaint with Honda Customer Service on 12-13-23 requesting reimbursement for a new engine, which received a case number but they rejected my complaint. Specifically on 12-12-2023 I sent an e-mail stating: "Attached repair estimate from [dealer]. 10K to replace engine for rod problem diagnosed as rod bearing knock and bearing failure. This Honda is only 7 years old with 99K miles. The engine has not exploded yet, but it is basically undrivable with no solution in sight. Attached is the Honda Release covering 2016 Pilots admitting the defect but the manufacturing date range needs expansion to cover earlier Honda Pilots. My 2016 Pilot has the exact same symptoms and problem as the known defects that triggered the Honda Release. This indicates the bearing defect is present in earlier Pilots or the original spec itself is completely defective." I had the OEM engine replaced by an independent shop who installed a used Honda engine having lower mileage at a cost of about $7150

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Honda Pilot → · Every Pilot year → · How the figures are calculated →