Page 30 of 35 · complaints 1,451–1,500 of 1,724

2016 Honda Pilot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Electrical System
Filed Jun 20, 201963,000 milesCA

THIS HAS HAPPENED SEVERAL TIMES AND HONDA HAS BEEN UNABLE TO REPLICATE. IT HAS HAPPENED ON THE FREEWAY AND ON CITY STREETS. THE CAR IS IN DRIVE AND MY CAR HAS AN ENGINE IDLE SO THAT WHEN TRAFFIC COMES TO A HALT THE ENGINE CUTS OUT TO CONSERVE GAS. ON MANY A OCCASION IT WILL NOT JUST AUTOMATICALLY START BUT WILL INSTEAD KICK THE VEHICLE INTO PARK. IT IS EXTREMELY SCARY AS IT WILL THEN NOT START AS IF THE BATTERY IS DEAD BUT THE BATTERY IF FINE AND HAS BEEN REPLACED AS HONDA THOUGHT THAT WOULD RESOLVE IT. THEY ALSO REPLACED ALL THE FUEL INJECTORS AND THIS ALSO HAS NOT STOPPED THE PROBLEM. I FEEL I AM GOING TO BE KILLED IN THIS CAR. I HAVE CASE # 08783155 WITH HONDA AND AFTER HAVING JUST SPOKE TO THEM THEY ADVISED ME TO FILM PROBLEM!! YES THEY EXPECT ME TO GET MY PHONE OUT AND FILM WHILE MY VEHICLE HAS COME TO A HALT IN MOVING TRAFFIC!

Electrical System
Filed Jun 19, 201967,000 milesTX

MY VEHICLE RECEIVED THE "KEYLESS START SYSTEM PROBLEM" ON THE DASH AND HAS NOT GONE AWAY AFTER TWO DEALERSHIP VISITS AND $500 LATER. AFTER PERFORMING SOME RESEARCH, THIS SEEMS TO BE A CHRONIC PROBLEM WITH MOST HONDA PILOT OWNERS. THE PROBLEM OCCURS EVERY TIME YOU ARE TRYING TO START THE VEHICLE.

Unknown or Other
Filed Jun 19, 2019VA

THE FOLLOWING ALERT SHOWS UP: KEYLESS START SYSTEM PROBLEM. IT HAPPENS AS SOON AS THE VEHICLE IS STARTED AND REMAINS ON. THE DEALERSHIP RESET THE CODE BUT IT RETURNED 1 WEEK LATER AND ISN'T GOING AWAY.

Engine
Filed Jun 19, 201968,441 milesVA

2016 HONDA PILOT , 68441 MILES ON IT. EMISSIONS SYSTEM PROBLEM DISPLAYED ON DASH. SERVICE ADVISES IT NEEDS A SOFTWARE UPDATE AND THAT THERE WILL BE A CHARGE FOR IT. COMPLAINT FILED WITH HONDA. CUSTOMER SHOULD NOT BE CHARGED FOR SOFTWARE UPDATES THAT THE MANUFACTURER FAILED TO GET RIGHT. IMAGINE IF YOU HAD TO PAY FOR EVERY UPDATE THAT MICROSOFT ISSUES? SOFTWARE UPDATE DID NOT CORRECT PROBLEM AND WILL NOT BE REFUNDING MONEY SPENT. IF ANYTHING, IT SHOULD BE COVERED UNDER WARRANTY.

Electrical System
Filed Jun 17, 201925,000 milesNY

THE KEYLESS START SYSTEM PROBLEM SHOWS IN ERROR AFTER 25K MILES. THE CAR IS STATIONARY.

Electrical System
Filed Jun 15, 2019PA

KEYLESS START PROBLEM - COULD NOT START THE ENGINE.

Electrical System
Filed Jun 15, 201947,500 milesCA

CAR WAS ENGAGED IN "IDLE-STOP" AT A TRAFFIC LIGHT. FOLLOWING DRIVER'S LIFTING OF FOOT OFF OF THE BRAKE PEDAL, CAR SHUT OFF COMPLETELY. ALL DASHBOARD LIGHTS LIT UP, AND CAR WAS NOT ABLE TO BE TURNED BACK ON FOR 1-2 MINUTES. CAR WAS IN THE MIDDLE OF A BUSY STREET, AND A LARGE VEHICLE NEARLY REAR-ENDED THE DEAD CAR. DRIVER WAS THEREAFTER ABLE TO FOLLOW ON-SCREEN INSTRUCTIONS FOR RESTARTING VEHICLE, BUT WAS UNSUCCESSFUL IN SEVERAL INITIAL ATTEMPTS. (IN OTHER WORDS, CAR WAS NOT STARTING DESPITE DRIVER'S COMPLYING WITH INSTRUCTIONS. PRIOR TO THIS INCIDENT, CAR HAD IN SOME INSTANCES VERY MOMENTARILY "CUT OUT" FOLLOWING AN "IDLE-START." DRIVER NOTICED A "POPPING" AT THIS TIME. BUT THE PROBLEM, WHICH THE MANUFACTURER AND DEALER CLAIM TO KNOW NOTHING ABOUT AND ARE "UNABLE TO REPLICATE" DURING SERVICE, IS CLEARLY BECOMING WORSE AND MORE DANGEROUS OVER TIME. THE BEST THE HONDA DEALERSHIP SERVICE DEPARTMENT APPEARS TO BE ABLE TO DO IN DIAGNOSING THE PROBLEM IS TO SUGGEST BATTERY RECHARGE OR REPLACEMENT, WHICH HAS NOT BEEN AN ISSUE FOR OUR CAR AND IS APPARENTLY A COMMON SUGGESTION FROM DEALERSHIPS. THIS IS AN APPARENTLY BIGGER ISSUE THAN HONDA HAS BEEN WILLING TO ADMIT.

Engine
Filed Jun 14, 201933,000 milesCA

CAR WILL STALL WHEN STOPPED WITH THE AUTO-ENGINE IDLE ENGAGED. FIRST STARTED WITH RADIO CUTTING OUT WHEN ENGINE WAS RESTARTING. PROGRESSED TO STALLING WHEN ENGINE IDLE IS ENGAGED AND FOOT IS TAKEN OFF THE BRAKE - CAR WILL JOLT AND THEN STALL. IT SWITCHED TO NEUTRAL AND MUST BE PUT BACK IN PARK AND THE START BUTTON PRESSED MULTIPLE TIMES TO GET IT TO RESTART - CAN TAKE A FEW MINUTES. VERY DANGEROUS AT BUSY INTERSECTIONS. CAR WAS CHECKED BY DEALER AND FOUND NO PROBLEMS. NEXT DAY THE COLLISION MITIGATION SYSTEM PROBLEM LIGHT CAME ON PERMANENTLY AND CAR STALLED AT LIGHTS TWICE MORE. CAR IS BACK AT THE DEALER NOW BUT THEY STILL CAN'T FIND ANYTHING WRONG.

Fuel/Propulsion System
Filed Jun 14, 201920,000 milesFL

2016 HONDA PILOT SUDDEN ROUGH ACCELERATION WHILE PULLING UP TO THE DRIVEWAY. THIS HAPPENED AFTER ACCELERATOR WAS RELEASED BEFORE THE APPROACH. FORTUNATELY THE BRAKES WERE APPLIED ON TIME BEFORE CRASHING INTO THE PROPERTY.

Electrical System
Filed Jun 12, 201961,000 milesWI

MY 2016 HONDA PILOT WITH 61,000 MILES ON HAS RECENTLY GIVEN ME THE KELYESS START SYSTEM WARNING. IT SEEMS THAT THIS IS A PROBLEM WITH PILOTS FROM THIS MODEL YEAR. IT ALSO SEEMS THAT DEALERS DO NOT KNOW HOW TO FIX IT. IT APPEARS MANY PEOPLE HAVE TRIED NUMEROUS THINGS, WITHOUT ANY LUCK. I DO NOT WISH TO PAY FOR THE DEALER TO FIX SOMETHING THAT MAY NOT BE FIXABLE. WHAT CAN BE DONE ABOUT THIS?

Electrical System
Filed Jun 12, 201950,000 milesNY

KEYLESS START SYSTEM PROBLEM BEGAN SHOWING UP ON THE INSTRUMENT PANEL A FEW MONTHS AGO. IT COMES AND GOES AND LASTS FOR DIFFERENT LENGTHS OF TIME. 2 DIFFERENT HONDA DEALERS/SERVICE REPS HAVE NOT HEARD OF THIS AND DO NOT KNOW THE FIX. SHOULD NOT HAVE TO SPEND UPWARDS OF $1000 FOR GUESS FIXES. SPOKE TO HONDA AND THEY DO NOT HAVE ANYTHING FOR A FIX EITHER. HOPEFULLY HONDA WILL ADDRESS TO PREVENT CRITICAL ISSUES. DATE WITH THIS POSTING IS THE MOST RECENT DATE.

Unknown or Other
Filed Jun 11, 201936,000 milesMA

THE CAR WONT START OR LOCK. 'KEY FOB NOT RECOGNIZED' LIGHT COMES ON. INTERMITTENT. CAR IS PARKED, BUT WILL DRIVE WIHT IGHT ON.

Air Bags
Filed Jun 11, 201935,000 milesNY

VEHICLE IS IN MOTION ON HIGHWAY WHEN GETTING AIRBAG SYSTEM (SRS) PROBLEM.

Engine
Filed Jun 11, 201927,817 milesCA

TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE HOME. THE FAILURE DID NOT OCCUR WHILE THE VEHICLE WAS IDLING. THE VEHICLE WAS TAKEN TO GALPIN HONDA (11151 LAUREL CANYON BLVD, SAN FERNANDO, CA 91340) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE MANUFACTURER ADVISED THE CONTACT TO WORK WITH THE DEALER. THE FAILURE MILEAGE WAS 27,817.

Unknown or Other
Filed Jun 8, 2019TX

KEYLESS START SYSTEM PROBLEM ERROR ... IT'S SHOWING UP ON & OFF FOR PAST FEW MONTHS NOW...I SEE IT'S HAPPENING ALOT OF THE 2016 HONDA PILOT YET NO RECALLS HAVE BEEN MADE....IT'S HAPPENING WHEN THE CAR HAS PASTED IT'S WARRANTY PERIOD

Engine
Filed Jun 6, 201942,000 milesCA

AUTO IDLE STOP DOESN'T RESTART. IT STALLS OFTEN DEPENDING ON THE LENGTH OF THE IDLE. IT HAS BEEN SLOWING PROGRESSING TO UNRELIABLE. IT STOPS ENTIRELY, OFTEN IN TRAFFIC AND THEN YOU HAVE TO PUT CAR IN PARK, RESTART ENGINE AND THEN PUT IN DRIVE AND GO AGAIN. BY THIS TIME TRAFFIC IS ALREADY MOVING AROUND YOU. VERY DANGEROUS AND SCARY ON FREEWAY AND AT INTERSECTIONS. HAD THE BATTERY CHECKED AT AUTO STORE, TAKE IN FOR REGULAR MAINTENANCE - IT TESTED STRONG BUT NEEDED A "CHARGE" SHOULD BE RECHARGING WHEN RUNNING AND ON FREEWAY.

Unknown or Other
Filed Jun 6, 201935,000 milesPA

A FEW WEEKS AGO MY 2016 HONDA PILOT SUNROOF SHATTERED WHILE I WAS DRIVING ON AN OPEN HIGHWAY AND THERE WERE NO OTHER CARS AROUND. NOTHING HIT THE SUNROOF, BUT WHILE I WAS DRIVING I HEARD TWO LOUD POP SOUNDS AND LOOKED UP AND THE SUNROOF HAD SHATTERED. I HAD TO HAVE IT REPLACED AT A HONDA DEALER, AND HONDA REFUSED TO REIMBURSE ME FOR IT AS THEY DID NOT WANT ACCEPT THE LIABILITY OF A VEHICLE FLAW. I AM CONTACTED HONDA CUSTOMER CARE TWICE ABOUT THIS TO FIND OUT WHAT CAUSED THIS AND WHETHER THEY THOUGHT THERE IS A RISK FOR THIS HAPPENING AGAIN, AND THEY SAID THEY COULDN'T OFFER ANY INSIGHT ON THIS. I AM CONCERNED FROM A SAFETY STANDPOINT AS I WANT TO MAKE SURE THIS DOESN'T HAPPEN AGAIN AND HURT ONE OF MY CHILDREN. THIS VEHICLE FLAW COULD HAVE LED TO SERIOUS INJURY. I DID A SIMPLE GOOGLE SEARCH OF THE PROBLEM AND FOUND SEVERAL ARTICLES ON THIS TOPIC (SUCH AS THIS ONE: HTTPS://WWW.CONSUMERREPORTS.ORG/CAR-SAFETY/EXPLODING-SUNROOF-CASES-HEAD-TO-COURT/) . WHILE THIS IS NOT A HIGH PERCENTAGE PROBLEM, I AM NOT ALONE IN HAVING EXPERIENCED IT, AND I AM COMPLETELY CERTAIN THAT IT WAS NOT STRUCK BY ANY OBJECT. THIS QUITE SIMPLY WAS A FAILURE OF THE EQUIPMENT, AND IT COULD HAVE RESULTED IN SERIOUS INJURY EITHER FROM THE DEBRIS FALLING FROM THE SUNROOF IF I HAD THE COVER OPEN, AND/OR FROM AN ACCIDENT HAD I SWERVED FROM THE SHOCK OF THE NOISE OR DEBRIS AND THERE WERE OTHER CARS NEARBY.

Fuel/Propulsion System
Filed Jun 5, 201951,000 milesLA

FUEL IN HECTORS NEED REPLACING AFTER 51000 MILES. CODE STATES THAT FUEL INJECTOR WAS INSTALLED IMPROPERLY AT THE FACTORY. THE EMISSIONS CONTROL LIGHT CAME ON WHICH PROMPTED THE INSPECTION.

Electrical System
Filed Jun 4, 201965,000 milesWA

AS I WAS PARKING MY CAR THIS MORNING, THE KEYLESS START SYSTEM PROBLEM ERROR POPPED UP. I STARTED THE CAR AGAIN JUST TO MAKE SURE IT WOULD START, THEN TURNED IT OFF AGAIN AND THEN DROPPED OFF MY KIDS AT DAYCARE. WHEN I STARTED IT 5 MINUTES LATER, THE CAR STARTED AND RAN FINE, BUT THE SYSTEM ERROR LIGHT CONTINUES. WE RECENTLY HAD THE PILOT AT THE DEALERSHIP BECAUSE AN EMISSION ERROR LIGHT CAME ON AND SUDDENLY THE CAR WOULD NOT SHIFT OR ACCELERATE PROPERLY. ALL THREE SENSORS WERE REPLACED (ONLY THE DAMAGED ONE WAS COVERED UNDER WARRANTY) AND THE CAR WAS AGAIN RUNNING FINE, BUT NOW THIS NEW ERROR LIGHT.

Electrical System
Filed Jun 4, 201951,000 milesKS

"KEYLESS START SYSTEM PROBLEM" HAS BEEN POPPING UP ON MY DASHBOARD FOR PAST MONTH WHILE I'M DRIVING. I HAVE 51,000 MILES ON PILOT. DOESN'T SEEM TO AFFECT CAR YET BUT I HAVE READ ONLINE THAT OTHERS ARE HAVING THIS PROBLEM WHICH IS CAUSING ISSUES WITH CAR NOT STARTING. ONLINE COMMENTS SUGGEST HONDA HAS NO CLEAR RESOLUTION ON WHAT IS CAUSING THIS.

Electrical System
Filed Jun 3, 201975,000 milesNC

KEYLESS START SYSTEM ERROR DISPLAYS ON DASHBOARD.

Electrical System
Filed Jun 2, 201938,000 milesWA

AT 38000 MILES THE PUSH BUTTON START BEGAN ACTING ERRATICALLY. WHEN THE CAR IS PARKED AND TURNED OFF IT TAKES 5 OR 6 PUSHES OF THE BREAK WITH SUCCEEDING DEPRESSIONS OF THE PUSH START FOR THE ENGINE TO FIRE UP. ONCE IT DOES TURN OVER, AN ERROR COMES UP FOR KEYLESS IGNITION

Electrical System
Filed Jun 1, 201961,000 milesPA

MY 2016 HONDA PILOT IS SHOWING THE MESSAGE ON THE DASH WHICH SAYS THAT THERE IS A PROBLEM WITH THE KEYLESS START SYSTEM. IT COMES AND GOES FROM TIME TO TIME, AND I'VE CHANGED THE FOB BATTERIES WITH NO FIX. I HAD THE VEHICLE BACK TO THE DEALER AND THEY SAID THAT THE PUSH BUTTON CHECKED OUT OK, AND SUGGESTED CHANGING OUT THE TPMS/KEYLESS ACCESS CONTROL UNIT AS A POSSIBLE FIX. AT $600.00 COST AND MAYBE NO FIX, I'M NOT HAPPY. MANY OTHER OWNERS HAVE A SIMILAR PROBLEM, AND ITS TIME IN MY OPINION FOR HONDA TO HAVE A RECALL TO REMEDY THE ISSUE. THIS ISSUE ONLY OCCURS UPON STARTING THE VEHICLE AND STAYS ON UNTIL SHUTTING DOWN THE ENGINE.

Unknown or Other
Filed May 30, 2019CA

KEYLESS START SYSTEM PROBLEM. CHANGED CAR AND REMOTE BATTERY BUT KEYLESS PROBLEM KEEPS APPEARING. IF I TURN VEHICLE OFF AND ON AND RUN CAR FOR A WHILE MESSAGE GOES AWAY BUT THEN COMES BACK. SOME TIMES MESSAGE DOESN'T GO AWAY AT ALL

Electrical System
Filed May 29, 201930,000 milesCA

OUR 2016 HONDA PILOT HAS THE AUTO STOP/START FEATURE ( USED FOR SAVING GAS WHEN YOU ARE AT A COMPLETE STOP). THERE HAS BEEN AN ISSUE THAT IS DANGEROUS- AS YOU ARE DRIVING AND STOP AT A RED LIGHT, THE CAR WITH ENGAGE IN THE STOP/START , BUT WILL THEN JUST TURN OFF THE CAR. IT THEN ASKS FOR YOU TO PUT YOUR CAR IN PARK. WHEN YOU DO THE CAR COMPLETELY TURNS OFF, BUT THEN WONT ALLOW YOU TO TURN THE CAR BACK ON. TAKES AROUND 30 SECONDS FOR THE CAR TO TURN BACK ON, BUT YOU ARE JUST SITTING THERE WITH CARS HONKING AND ALMOST REAR ENDING YOUR VEHICLE. THIS IS HAPPEN ALMOST EVERY TIME THE GAS GOES INTO THE STOP/START MODE. IT HAPPENED SO MUCH THAT WE HAVE NOW TURNED IF OFF, WHICH DOES HELP. FIRST, I THOUGHT IT WAS A BATTERY ISSUE , WHICH WE CHANGED AND NOTHING IMPROVED. I REALIZE THAT THIS STOP/START FEATURE IS RELATIVELY NEW CAR FEATURE, BUT IF THERE IS GOING TO BE THESE ISSUES- IT IS NOT SAFE, THERE NEEDS TO BE AN IMPROVEMENT TO THAT PART TO PREVENT THIS. NOT SURE IF THIS ISSUE IS HAPPENING WITH OTHER PEOPLE AND IF PEOPLE ARE REPORTING THAT THEY ARE WORRIED ABOUT HONDA'S STOP/START FEATURE

Structure › Body1 injured
Filed May 28, 201983,000 milesCA

TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING 70 MPH, THE VEHICLE LUNGED FORWARD AND THE CONTACT SMELLED FUMES. ALSO, THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT PULLED OVER AND IT TOOK NUMEROUS ATTEMPTS TO RESTART THE VEHICLE. WHILE DRIVING VARIOUS SPEEDS, A PIECE OF THE FENDER ON THE FRONT DRIVER AND PASSENGER SIDES FRACTURED AND STRUCK A PERSON IN THE HEAD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DIAGNOSED AND REPAIRED BY MULTIPLE UNKNOWN DEALERS AND INDEPENDENT MECHANICS AND THE CATALYTIC CONVERTER WAS REPLACED FOUR TIMES AND TWO INJECTORS WERE INSTALLED; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 83,000. THE VIN WAS INVALID.

Electrical System
Filed May 27, 201940,377 milesNV

SUDDENLY 'KEYLESS START SYSTEM PROBLEM' POPPED UP WHEN I PUT MY CAR INTO PARK.

Electrical System
Filed May 27, 201942,000 milesCA

"KEYLESS START SYSTEM PROBLEM" MESSAGE SHOWING UP ON SCREEN AND GOING AWAY RANDOMLY. DOESN'T SEEM TO BE AFFECTING START ENGINE OR ANYTHING ELSE YET, BUT MAYBE IT'S A DEFECTIVE GLITCH OR SOMETHING.

Unknown or Other
Filed May 25, 2019CA

KEYLESS START SYSTEM PROBLEM

Air Bags
Filed May 24, 201972,000 milesCT

"TAKATA RECALL" THE PASSENGER'S SIDE AIRBAG OF OUR 2016 HONDA PILOT SPONTANEOUSLY DEPLOYED AS MY DAUGHTER WAS DRIVING APPROXIMATELY 45 MPH STRAIGHT ALONG ROUTE 195 IN MANSFIELD, CT ON MAY 11, 2019. AT THE TIME OF THE DEPLOYMENT SHE HAD PASSED OVER A STORM DRAIN THAT STICKS OUT INTO THE NARROW ROAD. THE DRAIN CAUSES A SLIGHT DEPRESSION IN THE ROADWAY, WHICH THE WHEELS ROLLED OVER. THERE WAS NO IMPACT. THERE WAS NO ACCIDENT. SHE MANAGED TO KEEP HER WITS ABOUT HER SO SHE DIDN'T GET HIT ON THE BUSY, NARROW ROAD. THE OUTSIDE OF THE CAR IS PRISTINE. THE INTERIOR IS A MESS. THE SIDE CURTAIN AIRBAG IS DOWN, BLOCKING VISIBILITY, AND THE SIDE AIRBAG DEPLOYED FROM THE FRONT PASSENGER'S SEAT. THE DEPLOYMENT TOOK OUT THE HEADLINER AND TORE THE PASSENGER'S SEAT APART. OUR CAR HAS BEEN SITTING AT A HONDA DEALERSHIP AND NOW AT A BODY REPAIR FACILITY FOR TWO WEEKS. HONDA TELLS US IT'S NOT THEIR FAULT. THEY CLAIM WE HAVE A BENT CONTROL ARM ON THE PASSENGERS SIDE FRONT OF THE CAR. HOWEVER, WE HAVE FELT NO PULLING, SHAKING, TREMORS, BUMPING OR OTHER EFFECTS OUR MECHANIC ASSURES US WOULD HAPPEN WITH A BENT CONTROL ARM. WE WERE TOLD BY THE HONDA DEALER THAT REPAIRS COULD COST $5,000 TO $10,000 BUT HAVE NO OFFICIAL ESTIMATE. WE HAVE TURNED THE CASE OVER TO OUR INSURANCE COMPANY.

Engine
Filed May 24, 2019120 milesNC

THE ENGINE FULLY STOPPED WHILE DRIVING ON THE HWY WHILE DRIVING ALMOS GOT REAR ENDED. I WAS MOVING TAPPED THE BREAK AND THE ENGINE STOPPED ( LIKE IN IDLE) I QUICKLY PUSHED ON THE GAS AND AFTER SECONDS OF NO RESPONSE IT CAME BACK. ON 9/2/2018 THIS HAPPENED WHEN I WAS GOING TJRU PAYING TOLL I TOUCHED THE BREAK TRYING TO SLOW DOWN IT COMPLETLY DIED, TRIED TO PUSH GAS NO RESPONSE DIED AND WENT IN N. HAD TO TURN IT ON AMD DRIVE AGAIN. AT THAT TIME WENT TO DEALER AMD THEY DID NOT SEE AN ISSUE. IT IS HAPPENENING MORE NOW. IT IS FRIGHTENING TO BE UNDER THE MERCEY OF TJE PERAON BEHIND U TO SLOW DOWN IN TIME. THIS IS HORROBLE VERY SCARY AND CAN KILL A FAMILY!

Electrical System
Filed May 24, 2019CA

EVER SO OFTEN ALL OF THE ENGINE WARNING LIGHTS WILL CYCLE. IT WILL SOMETIMES LAST FOR 3 DAYS AND THEN RESET ITSELF. THEN ABOUT A MONTH OR SO LATER THE LIGHTS WILL START CYCLING AGAIN. THE CAR WAS STATIONARY. THE CAR HAD JUST BEEN STARTED. BEFORE STARTING THE CAR I DID OPEN AND CLOSE THE BACK HATCH. THE VERY FIRST TIME THE 5 LIGHTS CYCLED IS WHEN THE BACK HATCH JAMMED WHEN CLOSING. IT HIT SOMETHING IN THE DOOR JAMB. THE WARNING LIGHTS WERE: TRAILER STABILITY ASSIST PROBLEM, HILL START ASSIST PROBLEM, VEHICLE STABILITY ASSIST PROBLEM, POWER STEERING PROBLEM AND EMISSIONS SYSTEM PROBLEM.

Unknown or Other
Filed May 23, 201924,000 milesVA

VEHICLE WAS STATIONARY AND REAR WINDSHIELD COMPLETELY SHATTERED.

Electrical System
Filed May 21, 201939,000 milesOR

I HAVE A 2016 TOURING PILOT WITH JUST OVER 38,000 MILES. SINCE ABOUT 25,000 MILES I HAVE FELT THAT THERE WAS AN ODD HESITATION WITH THE AUTO-OFF FEATURE THAT I'D NOT NOTICED DURING THE INITIAL PERIOD OF OWNERSHIP. THE ISSUE ESCALATED TO THE POINT WHICH IT WOULD ACTUALLY STALL OUT AT AN INTERSECTION AND THE VEHICLE WOULD NOT TURN BACK ON FOR A FEW MINUTES. THE DEALERSHIP REPLACED THE BATTERY AND SAID THAT THEY COULD SEE THE ERROR AND THAT THERE WAS AN ISSUE CAUSED BY THE BATTERY. A FEW MONTHS LATER THE ISSUE STARTED TO HAPPEN AGAIN AND STALLED FOR MY WIFE AGAIN WITH OUR KIDS IN THE CAR AT A BUSY INTERSECTION. THE CAR WENT BACK INTO THE DEALERSHIP AND THEY HAVE NOW HAD IT FOR CLOSE TO 6 WEEKS WITH LITTLE TO NO UPDATE AS TO WHAT IS GOING ON. THIS IS A HORRIBLY UNSAFE ISSUE AND I KNOW FOR A FACT THAT MANY PEOPLE ARE HAVING THE SAME ISSUE AS REFERENCED IN THIS BLOG: HTTPS://WWW.PILOTEERS.ORG/FORUMS/114-2016-THIRD-GENERATION-PILOT/157005-ELITE-SHUTS-OFF-STOP-LIGHT-5.HTML THE FACT THAT HONDA CAN NOT COME UP WITH A FIX FOR THE ISSUE IS A VERY SCARY THOUGHT. WE AS CONSUMERS NEED SOMEONE TO HELP HOLD HONDA ACCOUNTABLE TO PROVIDE A SAFE DRIVING EXPERIENCE FOR OUR FAMILIES.

Electrical System
Filed May 21, 2019CA

ERROR DISPLAY: KEYLESS START SYSTEM PROBLEM VEHICLE WAS STATIONARY, AFTER STARTED. IN MOTION, WHILE DRIVING ERROR DISPLAYED AND MP/H CHANGE WITHOUT ACCELERATING TO EVEN OVER 100 MP/H WHEN IF FACT DRIVING ABOUT 60 MP/H.

Electrical System
Filed May 17, 201952,000 milesNY

IDLE STOP FUEL SAVER FEATURE CAUSES CAR TO STALL WHEN BRAKE IS DISENGAGE. MY CAR HAS STALLED NUMEROUS TIMES. IT DOES NOT ALLOW A QUICK RESTART. IT HAS TO RESET BEFORE CAR CAN RESTART ENGINE. HONDA BLOGS SITE ON THIS ISSUE IS NUMEROUS. THIS PRESENTS A HAZARD FOR CAR STUCK IN THE MIDDLE OF THE ROAD AND IN TRAFFIC CONDITIONS. PLEASE HELP. HONDA HAS NOT PROVIDED ANY SOLUTIONS.

Electrical System
Filed May 16, 201958,174 milesMD

MY CAR INTERMITTENTLY GIVES ME A WARNING ABOUT A "KEYLESS START SYSTEM PROBLEM," WHICH BEGAN A COUPLE OF MONTHS AGO. WHILE I CANNOT DETECT ANY IMPACT ON THE ACTUAL START OR RUNNING OF THE VEHICLE, I'M CONCERNED THAT THE ENGINE COULD CUT OUT WHILE DRIVING WHICH IS OBVIOUSLY POTENTIALLY UNSAFE OR THAT THE CAR WON'T START AT SOME POINT AND WILL LEAVE ME STRANDED. BECAUSE THE INDICATOR GOES ON AND OFF, IT'S DIFFICULT TO HAVE IT FIXED AND MY ONLINE RESEARCH INDICATES THAT THE DEALERS FREQUENTLY HAVE NO IDEA WHAT CAUSES THIS PROBLEM AND THAT IT'S EXPENSIVE TO FIX. MANY HONDA OWNERS ARE COMPLAINING OF THE SAME PROBLEM ONLINE.

Electrical System
Filed May 15, 2019UT

I'VE HAD THIS CAR STOP AND TURN OFF SUDDENLY AT INTERSECTIONS AS I WAS PRESSING ON THE GAS TO ACCELERATE AFTER WAITING FOR A RES LIGHT. NOW I'M GETTING AN ERROR THAT SAY 'KEYLESS START SYSTEM PROBLEM.' THIS HAPPENS RIGHT AS I GET IN THE VEHICLE AND PRESS THE ENGINE START BUTTON.

Electrical System
Filed May 14, 201955,000 milesIL

ON AND OFF, THE PAST SEVERAL MONTHS WE'VE BEEN GETTING "KEYLESS START SYSTEM PROBLEM" WHEN ATTEMPTING TO START THE CAR. SOMETIMES I GET THE ISSUE ONCE, THEN IT STARTS AFTER THAT. BUT RECENTLY I'VE HAD TO TRY TO START THE CAR 10+ TIMES BEFORE IT FINALLY WORKS. FOR SOME REASON IT APPEARS TO HAVE SLIGHTLY BETTER LUCK AFTER I LOCK THE CAR DOORS. IN LOOKING AT CARCOMPLAINTS.COM AND PILOTEERS.COM, THERE ARE A TON OF PEOPLE WITH THE SAME ISSUE. THERE ARE MULTIPLE THREADS REGARDING THE COMPLAINT, BUT HERE IS ONE EXAMPLE: HTTPS://WWW.PILOTEERS.ORG/FORUMS/114-2016-THIRD-GENERATION-PILOT/142385-KEYLESS-START-SYSTEM-PROBLEM-ERROR-2.HTML?AMP=1

Structure › Body
Filed May 14, 201962,000 milesOK

THE HOOD FLEXES IN THE WIND WHEN DRIVING AT HIGHER SPEEDS ON A WINDY DAY. UNNERVING TO SEE IT POP UP AND DOWN. TOOK TO DEALER AND THEY ADJUSTED THE "KNOBS" ON EACH SIDE. DIDN'T HELP. THEN LOGGED A TICKET WITH THEM AND THEY REPLACED THE LATCH. STILL A PROBLEM. WE'VE TRIED ADJUSTING THE KNOBS AGAIN, BUT IF ON THE HIGHWAY ON A WINDY DAY, IT STILL FLEXES. WE'VE SEEN OTHERS' COMPLAINTS ON THE INTERNET OF THE SAME PROBLEM. AFRAID THE HOOD IS GOING TO POP UP IF A GUST CATCHES IT AND KILL SOMEONE. IT HAS HAPPENED MULTIPLE TIMES OVER THE TIME WE'VE OWNED IT (3 YEARS). THE LATEST WAS ON APRIL 29, 2019.

Unknown or Other
Filed May 13, 2019IN

KEYLESS START SYSTEM PROBLEM CODE HAS STARTING APPEARING ON DASH. CAME ON AFTER VEHICLE STARTED.

Power Train
Filed May 13, 201943,400 milesNY

I GOT PROBLEM WITH SHIFT STICK MAKE NOISE,LOOK LIKE COME FROM TRANSFER CASE OR TRAMISSION.I GO MANY TIME TO DEALER AND THE DEALER JUST SAY NOTHING WRONG,HONESTLY THEY KNOW BUT THE PRENTEND DIDN'T KNOW.I HOPE SOMEBODY CAN HELP ME FOR FIGHT TO DEALER FOR FIX MY CAR.SECOND THING MY AXEL LEAK LITTLEBIT AND DEALER DIDN'T WANT TO FIX.PLS HELP MY CASE

Electronic Stability Control (esc)
Filed Apr 30, 2019NJ

KEYLESS START SYSTEM PROBLEM

Electrical System
Filed Apr 30, 201938,500 milesMN

BEGINNING ABOUT 4 OR 5 MONTHS AGO WITH ABOUT 38000 OR 39000 MILES ON MY VEHICLE I STARTED TO RECEIVE THE MESSAGE "KEYLESS START SYSTEM PROBLEM" ON MY DASHBOARD DISPLAY. AS OF NOW, THIS MESSAGE APPEARS TO HAVE NO AFFECT ON THE OPERATION OF THE VEHICLE. HOWEVER, I MUST ADMIT I HOLD MY BREATH EVERY TIME I START THE CAR AND ALSO AM CONCERNED THAT IT WILL HAVE SOME DISASTROUS EFFECT AT A VERY INOPPORTUNE AND DANGEROUS TIME. THIS MESSAGE COMES AND GOES - SOMETIME LASTING A COUPLE OF START/STOP/RESTART CYCLES, SOMETIMES HOURS OR DAYS AT A TIME. ONLY APPEARS OR DISAPPEARS WITH THE STARTING OF THE CAR - NEVER (YET) AFTER THE ENGINE IS RUNNING. I HAVE DISCUSSED THIS PROBLEM WITH 3 DEALERS AND NONE IS FAMILIAR WITH IT. FROM WHAT I HAVE BEEN READING (ON HONDA PILOT USER GROUP FORUMS) DEALERS HAVE JUST BEEN REPLACING PARTS THAT SOUND LIKE THEY COULD HAVE SOMETHING TO DO WITH THE PROBLEM. I HAVE WRITTEN AMERICAN HONDA IN CA - AM AWAITING REPLY.

Vehicle Speed Control
Filed Apr 29, 201944,700 milesVA

DRIVING BACK FROM A TRIP AND WAS TRYING TO EXIT THE HIGHWAY AND WHEN I ENGAGED THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. IT HAPPENED SO FAST THAT I THOUGHT I DID SOMETHING WRONG. ONCE I GOT BACK ON THE HIGHWAY I DROVE ABOUT 100 MILES AND WAS IN A CONSTRUCTION ZONE. I DID NOT HAVE CRUISE CONTROL ENGAGED AND WAS TRAVELING BETWEEN 55-60 MPH. AT ONE TIME I LET OFF THE GAS PEDAL AND WHEN I PRESSED THE GAS PEDAL TO ACCELERATE THE CAR WOULD NOT RESPOND. MY SPEED DROPPED FROM 55 MPH TO 25 MPH WHICH I WAS CONSTANTLY PRESSING THE GAS PEDAL. I WAS ALMOST HIT FROM THE REAR AND ALL OF A SUDDEN THE CAR STARTED ACCELERATING DUE TO CONTINUALLY PRESSING THE GAS PEDAL. THIS SPECIFIC INCIDENT LASTED ABOUT 10 SECONDS. MY CAR IS AT THE HONDA DEALERSHIP WHICH THEY CANNOT FIGURE OUT THE ISSUE SINCE NO ERROR CODE WAS GENERATED. I'VE CONTACTED HONDA CUSTOMER SERVICE AND THEY ARE ADVISING TO TAKE THE CAR TO ANOTHER DEALERSHIP FOR A SECOND OPINION.

Electrical System
Filed Apr 29, 20195,000 milesFL

WE HAVE HAD MULTIPLE, ONGOING PROBLEMS WITH OUR 2016 HONDA PILOT ELITE SINCE EARLY ON IN OUR OWNERSHIP. WHEN I TRY TO GO AFTER COMING TO A STOP, THE CAR TRIES TO STALL AND HAS STALLED SEVERAL TIMES IN THE MIDDLE OF THE ROAD. WHEN IT STALLS, IT HAS SWITCHED ITSELF TO NEUTRAL AND FOR SEVERAL MINUTES, IT WILL NOT LET ME DO ANYTHING TO TRY TO GET THE CAR GOING AGAIN SUCH AS CHANGE GEARS, START THE CAR, ETC. AS I TRY TO GET IT GOING, IT WILL TELL ME THAT I NEED TO START THE ENGINE TO CHANGE THE GEAR BACK TO DRIVE BUT WILL NOT DO ANYTHING WHEN I PRESS THE START BUTTON. FURTHER, THERE ARE SEVERAL ISSUES WITH THE INFOTAINMENT SYSTEM: THE BACK UP CAMERA GOES BLACK, THE ENTIRE SYSTEM REBOOTS WHILE DRIVING, THE AUDIO SCREEN FREEZES AND AUDIO CEASES WHILE DRIVING, THE ENTIRE SCREEN GOES BLACK EXCEPT THE TIME LINE ON TOP WHILE DRIVING, AND THE NAVIGATION SCREEN BLACKS OUT WHILE DRIVING. DESPITE PROVIDING VIDEO AND PHOTOGRAPHIC EVIDENCE OF THE ISSUES, HONDA KEPT SAYING THEY COULDN'T REPLICATE IT AND THUS COULDN'T TEST IT, BUT WHEN I WAS ABLE TO BRING IT TO THEM WITH THE SCREEN FROZEN, THEY SAID THERE WERE NO TESTS THEY COULD RUN. THEY FINALLY TRIED REPLACING THE INFOTAINMENT SYSTEM, BUT THE ISSUES RETURNED. THESE ISSUES ARE ON TOP OF THE FACT THAT THEY REPLACED THE DVD PLAYER BECAUSE IT WAS LOOPING. WE FEEL WE HAVE RECEIVED A LEMON AND THAT THESE ISSUES CAUSE A HAZARD DURING WHAT SHOULD BE NORMAL OPERATION OF OUR VEHICLE.

Electrical System
Filed Apr 25, 201921,300 milesHI

SENSORS IN HO DA PILOT NOT WORK CORRECTLY. EXAMPLE: "KEYLESS START SYSTEM PROBLEM"TRUNS ON EVEN THO THERE IS NOTHING WRONG WITH IT. THIS OCCURS WHEN CAR IS TURNED ON. LOCKS WILL NOT LOCK/UNLOCK WHEN PRESSING AND OF THE BUTTONS ON DRIVER, PASSENGER OR TRUNK. THIS OCCURS WHEN CAR IS STATIONARY.

Electrical System
Filed Apr 24, 2019MA

WHEN TRYING TO START VEHICLE YOU RECEIVE 'KEYLESS START SYSTEM PROBLEM'. TAKEN TO THE DEALER TWICE AND NOT ABLE TO DIAGNOSE THE ISSUE. VEHICLE HAS 49000 MILES TODAY AND HAVE HAD THIS INTERMITTENT ISSUE SINCE 42000 MILES. FOB BATTERIES HAVE BOTH BEEN REPLACED AND SUPPOSEDLY REPROGRAMMED. STILL UNABLE TO RESOLVE. LET ME KNOW IF AND HOW YOU WERE ABLE TO RESOLVE THE ISSUE.

Electrical System
Filed Apr 22, 201946,000 milesIL

"KEYLESS START SYSTEM PROBLEM" ISSUE KEEPS POPPING UP ON DASHBOARD

Power Train
Filed Apr 11, 201930,536 milesNC

TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF GEAR INDEPENDENTLY WHILE DRIVING 45 MPH. THE VEHICLE WAS TAKEN TO STEVE PADGETT'S DANVILLE HONDA (4050 RIVERSIDE DRIVE, DANVILLE, VA 24541, (866) 981-4298) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE TRANSMISSION FLUID WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THERE MAY BE CORROSION AT THE GEAR SHIFTER AREA, WHICH MAY HAVE CAUSED THE WIRES TO SHORT. THE DEALER REPLACED THE GEAR SHIFTER, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT STATED THAT THE GEAR SHIFTER SHIFTED INTO PARK WHEN REVERSING, AND SHIFTED INTO PARK WHEN THE GEAR WAS IN DRIVE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 30,536. *BF

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Honda Pilot → · Every Pilot year → · How the figures are calculated →