2016 Honda Pilot complaints

TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED, STALLED, AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO HONDA OF AVENTURA (2150 NE 163RD ST, NORTH MIAMI BEACH, FL 33162) NUMEROUS TIMES. THE BATTERY WAS REPLACED AND THE SOFTWARE WAS UPDATED SEVERAL TIMES. THE CONTACT WAS ALSO INFORMED THAT THE FAILURES WERE NORMAL. THE CONTACT TOOK THE VEHICLE TO HOLMAN HONDA (12 E SUNRISE BLVD, FORT LAUDERDALE, FL 33304) AND WAS INFORMED THAT THE BRAKE ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT HAD NOT DIRECTLY NOTIFIED THE MANUFACTURER OF THE FAILURE. EACH DEALER CLAIMED TO HAVE NOTIFIED THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF HONDA OF AVENTURA. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO HEATHER CANNON HONDA (3415 N 14TH ST., PONCA CITY, OK) WHERE IT WAS DIAGNOSED THAT AN EMISSIONS SYSTEM UPGRADE WAS NEEDED AND FIVE OF THE SIX FUEL INJECTORS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 86,000.

KEYLESS START SYSTEM PROBLEM LIGHT IS ON.

I'VE HAD MULTIPLE ISSUES INCLUDING FAULTY FUEL INJECTORS, FAULTY COLLISION MITIGATION SYSTEM, FAULTY HOMELINK TRANSMITTER, AUDIO BLUETOOTH THAT RESETS ON ITS OWN AND NOW THE LATEST ONE IS A KEYLESS START SYSTEM PROBLEM. IN ADDITION, I CONTINUE TO HAVE THIS ISSUE THAT WHEN I AM DRIVING THE CAR SENSE SOMETHING IN FRONT (WHERE THERE IS NOTHING) AND IT BREAKS, ALSO DRIVING IN HIGHWAY OR ABOVE 50 AND TRY TO PRESS BREAKS, THE STEERING WHEEL SHAKES. MY CAR HAS A LITTLE OVER 36K MILES AND ALL THESE THINGS HAVE HAPPENED SINCE 34K MILES.

MOONROOF EXPLODED WHILE DRIVING AT HIGHWAY SPEEDS. THERE WERE NO SIGNS OF WEAR AND THERE WERE NO CHIPS. THERE WAS A LOUD POP AND GLASS STARTED FALLING DOWN FROM THE MOONROOF. WE WERE LUCKY NOT TO HAVE GOTTEN HURT. MY CHILDREN HAD GLASS ALL OVER THEIR CAR SEATS.

WHEN SHIFTING FROM R TO D, THE VEHICLE WOULD PERIODICALLY SHIFT TO PARK AND THE DRIVER WAS UNABLE TO SHIFT OUT OF PARK. THE TRANSMISSION LIGHT WOULD BE ON DURING THIS TIME. AFTER RESTARTING THE VEHICLE SEVERAL TIMES, IT WOULD RESET AND YOU COUPDNDRIVE IT AGAIN. THIS WAS REPORTED TO THE LOCAL HONDA DEALER. THEY COULD NOT REPLICATE THE PROBLEM BUT SAID THAT HONDA HAD THIS KNOWN ISSUE AND UPDATED THE COMPUTER. THE PROBLEM PERSISTED AFTER THIS AND OWNERS DEEMED THE CAR DANGEROUS TO DRIVE AND THE DEALER AGREED TO PURCHASE IT FOR CASH.

"KEYLESS STARTER SYSTEM PROBLEM" LIGHT COMES AND GOES. MILEAGE 50K - HAVE CHANGED KEY FOB BATTERY, ISSUE STILL RANDOMLY DISPLAYS - SEEMS TO BE MORE OFTEN NOW. FIND THAT IF I TRY TO NOT RUSH THE TURN OFF PROCESS IT WILL SOMETIMES HELP - IE PUT CAR IN PARK - WAIT A FEW SECONDS, THEN SHUT OFF VEHICLE - DOESN'T ALWAYS PREVENT MESSAGE - QUITE UNNERVING WONDERING WHEN I WONT BE ABLE TO START THE VEHICLE - THIS HAS BEEN GOING ON FOR LAST 10K MILES

FRAGMENTS FROM THE MANUFACTURING PROCESS OF FUEL INJECTORS ARE CLOGGING THE FUEL SYSTEM AND CAUSE FAILURE FOR A PROPERLY RUNNING ENGINE. ACCELERATING ESPECIALLY IS WORRISOME AS THE ENGINE IS MISFIRING. AMERICAN HONDA MOTOR COMPANY IS AWARE AND HAS A TSB FOR THIS. WE ARE NOT DRIVING IS AT THIS TIME BECAUSE HONDA DEALERSHIP SAYS IT IS NOT SAFE TO DRIVE.

KEYLESS START SYSTEM PROBLEM ERROR MESSAGE IN THE INSTRUMENT CLUSTER. "WALK AWAY LOCK FEATURE" STOPPED WORKING. WHEN I GET OUT OF THE CAR, THE CAR BEEPS ONCE, BUT THE LOCKS NEVER "LOCK". I HAVE TRIED BOTH FOBS AND THE SAME THING. ALL I GET IS ONE BEEP, NO MATTER WHAT I DO. CAR WILL START AND RUN.

FOR A COUPLE DAYS WHEN I WOULD WALK AWAY FROM THE CAR THE AUTO LOCK WASN'T WORKING. IT WOULD BEEP ONCE BUT WOULDN'T LOCK. NOW THE KEYLESS START SYSTEM PROBLEM LIGHT KEEPS COMING ON WHEN I START THE CAR. IT HAPPENS MOST OF THE TIME I DRIVE IT IN THE LAST FEW DAYS. THERE HAS BEEN ABOUT 3 TIMES IT DOESN'T COME ON. NOW THE AUTO DOOR LOCKS WORK SPORADICALLY WHEN WALKING AWAY. THE VEHICLE WAS STATIONARY EACH TIME SINCE IT'S JUST BEING STARTED.

AFTER FUELING, NO TOPPING OFF, DRIPS OR LEAKS, VERY STRONG GAS ODOR IN INTERIOR. SO STRONG COULDN'T DRIVE. HAD TO LEAVE IT SIT WITH OPEN WINDOWS. STRONG FUEL SMELL CONTINUED THROUGHOUT DAY, CONTINUED MILDER SMELL, BUT VERY NOTICEABLE NEXT DAY. WENT TO DEALER, THEY FOUND NO PROBLEMS. KEEPING IT OVERNIGHT. AFTER RESEARCH HONDA KNOWS ABOUT PROBLEM BUT HAS NO CURRENT FIX OR OFFERS OF BUYBACK.

INTERMITTENT 'KEYLESS START SYSTEM PROBLEM'. IT'S VERY CONCERNING AND WHENEVER I BRING MY CAR TO THE SHOP THEY SEEM TO HAVE NEVER HEARD OF THIS ISSUES BEFORE. CAR WORKS, BUT IT IS SCARY TO WONDER IF MY CAR WILL SUDDENLY TURN OFF OR NOT TURN ON. PLEASE HAVE THIS INVESTIGATED.

TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING, THE TRANSMISSION JERKED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN FOUR TIMES TO MILLENNIUM HONDA (286 FRANKLIN ST, NY 11550, (516) 481-2800) WHERE THE SOFTWARE UPDATED WAS COMPLETED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER A FIFTH TIME, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. THE VIN WAS NOT AVAILABLE.

THE REAR LIFT GATE HAS BEEN MALFUNCTIONING PERIODICALLY SINCE WE PURCHASED THIS VEHICLE NEW IN 2016. IT HAS BEEN REPAIRED SEVERAL TIMES BUT KEEPS MALFUNCTIONING. THE ISSUE IS THAT THE LIFT GATE STARTS TO OPEN, BUT THEN CLOSES ITSELF FOR NO REASON AND DOES NOT STOP CLOSING EVEN IF A PERSON OR OBSTACLE IS UNDERNEATH. SOMETIMES THE LIFT GATE ALSO WILL NOT REOPEN. OUR ONGOING CONCERN IS THAT A CHILD OR OTHER PERSON WILL BE CRUSHED BENEATH THE MALFUNCTIONING LIFT GATE. THIS HAS HAPPENED IN ALL TYPES OF SCENARIOS - WHEN THE CAR IS PARKED FLAT, ON AN INCLINE, INSIDE, OUTSIDE, ETC. AND THERE DOES NOT SEEM TO BE A CONSISTENT CAUSE. ALSO, OUR HONDA DEALER IS OFTEN UNABLE TO IDENTIFY THE PROBLEM USING THEIR COMPUTER SYSTEM - THEY HAVE TOLD US NOTHING IS WRONG WITH THE LIFT GATE UNTIL THEY HAVE WATCHED THIS HAPPEN.

THE KEYLESS START AND ENTRY LIGHT WILL NOT TURN OFF. ADDITIONALLY MANY COMPLAINTS ABOUT IT AND HONDA IGNORING THE PROBLEM. EVEN MORE SEVERE PROBLEMS HAVE BEEN REPORTED TO YOU. THIS WILL LEAD TO THE CAR JUST STALLING IN THE MIDDLE OF THE ROAD. I HAVE 2 CHILDREN. PLEASE HAVE HONDA ADDRESS THIS ASAP.

RIGHT BEFORE IT'S TURNED ON AND WHILE DRIVING. I GET AN ERROR MESSAGE SAYING "KEYLESS START SYSTEM PROBLEM". THEN VEHICLE WILL SOMETIMES NOT TURN ON RANDOMLY. HAVE NOT TAKEN THE VEHICLE IN FOR REPAIR BECAUSE I DID MUCH RESEARCH AND MANY PEOPLE HAVE TAKEN THEIR 2016 PILOT TO THE DEALER AND AFTER SPENDING MONEY, THE DEALER COULD NOT FIX IT.

AT STARTUP, THE DASHBOARD WARNING LIGHT INDICATING "KEYLESS START SYSTEM PROBLEM" APPEARED AND WAS ONLY REMOVED, PERHAPS TEMPORARILY BY FOLLOWING A ROUTINE SET FORTH AT A COMMUNITY WEBSITE. WAS INFORMED THAT A REPAIR AT THE DEALER WOULD COST $300+.

CAR BRAKES BY ITSELF, SHAKES THE STEERING WHEEL AND SHUTS OFF AND LOSES POWER RANGING IN SPEEDS FROM 20 -60MPH. ON DOUBLE LANE ROADS TO INTERSTATES IN THE RAIN AND SUNNY DRY DAYS.

THE 2016 HONDA PILOT FEATURED REDESIGNED FUEL INJECTORS THAT ARE UNDER INTENSE PSI. AFTER APPROX. 3 YEARS, THEY ALL NEED TO BE REPLACED. MOST FUEL INJECTORS ARE DESIGNED TO LAST THE LIFE OF A CAR. MOREOVER, IT'S IS STATISTICALLY EXTREMEMLY IMPROBABLE THAT EVERY FUEL INJECTOR WOULD GO BAD AT THE SAME TIME. APPARENTLY, THE FUEL INJECTORS ARE PUTTING OFF TINY PIECES OF METAL THAT ARE BUILDING UP INSIDE AND RENDERING THEM USELESS. IF UNTREATED, THIS COULD CAUSE THE CAR TO BREAK DOWN AND BECOME A HAZARD IF DRIVING AT THAT TIME. HONDA EVEN RECOGNIZES THE DEFECT IN THAT THEY HAVE PUT OUT AN INTERNAL SERVICE MEMO DIRECTING THEIR SERVICE DEPARTMENTS TO REPLACE ALL THE INJECTORS WHEN THEY SEE THIS ISSUE COME IN. THAT SAID, THEY HAVE NOT ISSUED A VOLUNTARY RECALL OR EXTENDED WARRANTY INSTEAD OPTING TO LET CUSTOMERS FEEL THE BURDEN OF REPLACING ALL OF THEIR INJECTORS AT A COST OF $1500 EVERY THREE YEARS. THERE HAVE BEEN APPROX. 407,666 HONDA PILOTS SOLD SINCE 2016 AND ALL OF THEM ARE SUBJECT TO THIS PROBLEM. A QUICK GLANCE ONLINE SHOWS HUNDREDS IF NOT THOUSANDS OF COMPLAINTS REGARDING THIS.

OUR 2016 HONDA PILOT HAD A CHECK ENGINE LIGHT FOR FAULT CODE P0420. DEALER DIAGNOSIS WAS FAULTY FUEL INJECTORS IN CYLINDERS 2 AND 3. DEALER REPLACED ALL 6 FUEL INJECTORS FREE OF CHARGE. IT SEEMS PREPOSTEROUS THAT ANY OF THE 6 FUEL INJECTORS HAD FAILED WITH ONLY 41,632 MILES ON THE ODOMETER. HONDA IS CLEARLY AWARE OF THE ISSUE AS THEY RELEASED SERVICE BULLETIN 18-025. IN MY OPINION, THIS SHOULD BE A NATIONAL RECALL INSTEAD OF A SERVICE BULLETIN. AND HONDA SHOULD FOOT THE BILL FOR ANY OF THE AFFECTED VEHICLES, REGARDLESS OF YEARS IN SERVICE OR MILES

MY HONDA PILOT WILL STALL OUT WHEN COMING OUT OF THE AUTO START/STOP FEATURE AT AN INTERSECTION. THIS PROBLEM STARTED HAPPENING IN JULY 2019 AFTER HAVING THE TRANSMISSION DOUBLE REPLACED. THIS PROBLEM HAS NOW HAPPENED FOUR DIFFERENT TIMES AND EXTREMELY DANGEROUS FOR MY WIFE AND KIDS WHO ARE LEFT STRANDED AT AN INTERSECTION. MY WIFE HAS TO ATTEMPT TO RECYCLE THE POWER TO THE PILOT BY HOLDING DOWN THE POWER BUTTON TO THE PILOT. MY WIFE HAS CAPTURED MULTIPLE VIDEOS OF THE DASH WITH ALL THE ERROR MESSAGES POPPING UP AFTER IT HAS DIED.

CHECK ENGINE LIGHT APPEARED. DEALER INSPECTED AND DETERMINED FUEL INJECTOR DAMAGE. HONDA SERVICE BULLETIN STATES "DEBRIS FROM THE HIGH PRESSURE PUMP OR THE FUEL INJECTOR MACHINING PROCESS CAN CAUSE INTERNAL WEAR OR CLOGGING INSIDE THE INJECTOR". HONDA DOES NOT CONSIDER THIS TO BE MANUFACTURER DEFECT DESPITE FUEL INJECTORS NOT DESIGNED TO WEAR OUT AT 62K MILES.

MY CAR IS SHIFTING HARSHLY AND DANGEROUSLY WHILE ACCELERATING BETWEEN 20-30 MPH AND DECELERATING. THIS IS A VERY COMMON PROBLEM IN THE 2016-2019 PILOTS AND SHOULD BE ADDRESSED BY THE MANUFACTURER! 2016 HONDA PILOT (52,000 MILES)

THE VEHICLE IS JERKING WHEN BEING PUT IN GEAR. RATHER IT IS IN DRIVE OR REVERSE.

WILL NOT START USING THE KEYLESS FOB. ALL TROUBLE LIGHTS TURN ON WHEN TRYING TO START. FOOT ON BRAKE AS NEEDED TO START. STILL WON'T START. THE AUTO LOCK FEATURE WON'T WORK. NEW BATTERIES IN THE KEY FOB DON'T HELP. HAD THE CAR TOWED TO THE DEALERSHIP AND WHEN IT WAS LOWERED FROM THE TOW TRUCK IT STARTED RIGHT UP.

PREVIOUS COMPLAINT NHTSA ID 11111894 SUBMITTED 7/17/18. FOR CAR STALLING AFTER ENTERING INTO AUTO IDLE STOP. REPLACED BATTERY IN AUGUST 2018 AND DIDN'T HAVE ANY PROBLEMS UNTIL NOW. HAS HAPPENED AT LEAST 3 TIMES NOW IN SEPT. AND OCT 2019.. AT FIRST, RADIO OR DVD PLAYER WOULD CUT OUT BUT HAS PROGRESSED TO FULL ON STALLING AFTER ENTERING AUTO IDLE STOP. SAME PROBLEM AS BEFORE AND ALL OTHER COMPLAINTS. AFTER CAR GOES INTO IDLE STOP, IT DOES NOT RESTART AFTER TAKE FOOT OFF BRAKE. HAVE TO PUT CAR IN PARK, PRESS BRAKE, AND PUSH START BUTTON TO GET IT TO RESTART. CAN TAKE SEVERAL TRIES AND SEVERAL MINUTES.

AT 37000 MILES KEYLESS SYSTEM START PROBLEM ERROR SHOWED ON THE DASH. SHORTLY AFTER THE IGNITION PUSH TO START BUTTON BEGAN TO INTERMITTENTLY NOT WORK. THE ERROR MESSAGE AND START BUTTON PROBLEM HAS PERSISTED WITH THE START BUTTON BECOMING WORSE. IT NOW CAN TAKE SEVERAL TRIES TO START THE CAR AND SHUT THE CAR OFF. IT IS EXTREMELY STRESSFUL ESPECIALLY IF YOU HAVE AN EMERGENCY AND CANNOT GET THE CAR TO GO!

TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT TOOK THE VEHICLE TO BOB LANPHERE BEAVERTON HONDA (10760 SW CANYON RD, BEAVERTON, OR 97005) FOR SCHEDULED MAINTENANCE. TWO WEEKS LATER, THE VEHICLE ACCELERATED SPONTANEOUSLY WHILE DRIVING APPROXIMATELY 45 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY WANTED TO CHARGE FOR DIAGNOSTIC TESTING. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AT LEAST TEN TIMES SINCE THE VEHICLE WAS SERVICED INITIALLY. THE FAILURE HAD NOT OCCURRED PRIOR TO BEING SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

THIS VEHICLE IS EQUIPPED WITH AN AUTO ENGINE IDLE FEATURE THAT IDLES THE ENGINE WHEN YOU COME TO A STOP. SOMETIMES THE ENGINE IDLE COINCIDES WITH THE MOMENT THAT YOU WOULD ACCELERATE TO CONTINUE GOING FORWARD, AND THE ENGINE STALLS COMPLETELY. THIS REQUIRES THE VEHICLE TO SHUT DOWN AND RESTART. IT HAS HAPPENED TO ME ON SEVERAL OCCASIONS AFTER I HAVE STARTED TO ACCELERATE WITH PEOPLE BEHIND ME. FORTUNATELY THE VEHICLES BEHIND ME HAVE NOT STARTED TO ACCELERATE THEMSELVES OR OTHERWISE THIS WOULD HAVE CAUSED A CRASH. IT HAPPENS WHEN THE VEHICLE ANYWHERE THE VEHICLE IS REQUIRED TO STOP AND GO, SUCH AS DRIVING THROUGH TOWN.

WHEN I AM AT A STOPLIGHT AND THE CAR GOES INTO IDLE STOP, IT DOES NOT RESTART AFTER I TAKE MY FOOT OFF OF THE BREAK. I HAVE TO PUT IT BACK IN PARK AND HOLD THE START BUTTON DOWN AS IT STRUGGLES TO TURN OVER. IT IS VERY DANGEROUS BECAUSE CARS BEHIND ME EXPECT ME TO BE MOVING AND I HAVE BEEN ALMOST HIT AS A RESULT. IT USED TO WORK FINE AND RESTART AS I TOOK MY FOOT OFF OF THE BRAKE. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T REPLICATE IT. WE TRIED REPLACING THE BATTERY. IT DID IT THAT SAME DAY AFTER I LEFT THE DEALERSHIP.

TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE VIOLENTLY HESITATED TO DRIVE AND JERKED. THE VEHICLE WAS TAKEN TO COLONIAL HONDA OF DARTMOUTH (225 STATE RD, DARTMOUTH, MA 02747, (508) 996-6800) WHERE THE CONTACT WAS INFORMED THAT THE SOFTWARE NEEDED TO BE UPDATED SO THAT THE VEHICLE WOULD NOT OVERHEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

KEYLESS START SYSTEM PROBLEM COMES ON. CAR IS STARTING LIKE NORMAL BUT NOT SURE IF THIS ISSUE WILL CAUSE THE VEHICLE TO SHUTDOWN IN TRAFFIC OR GOING AT A HIGH RATE OF SPEED ON THE FREEWAY.

WARNING LIGHT ON DASH. EMISSIONS SYSTEMS PROBLEM. HONDA SERVICE SAYS I NEED TO REPLACE FUEL INJECTORS FOR $1500. THIS SEEMS TO BE AN ISSUE WITH THIS MODEL. IT SHOULD BE A RECALL I THINK.

ON OCTOBER 24, 2019 AT APPROXIMATELY 10:00 AM CST. ENGINE COMPLETELY LOST POWER WHILE DRIVING AT APPROXIMATELY 65 MPH ON INTERSTATE I-80. WAS IN THE LEFT LANE PASSING VEHICLE IN RIGHT LANE. ANOTHER VEHICLE WAS AHEAD OF MINE. TAPPED THE BRAKES TO SLOW A BIT AS VEHICLE IN FRONT WAS MERGING RIGHT AFTER PASSING. HIT THE GAS PEDAL AND ALL POWER TO THE ENGINE WAS LOST FOR ABOUT 1.5 - 2 SECONDS. TACHOMETER DROPPED TO 0. TOOK MY FOOT OFF THE GAS AND THEN RE-ENGAGED. POWER TO ENGINE CAME BACK ON AND WAS ABLE TO RESUME NORMAL VEHICLE OPERATIONS. AUTO ENGINE ON/OFF FEATURE WAS DISABLED. REGULAR CRUISE CONTROL WAS ON, HAD BEEN SET BUT WASN'T CURRENTLY ENGAGED. PARKING SENSORS WERE ON. LANE DEPARTURE WAS OFF. FORWARD COLLISION WARNING ON. NO OTHER ISSUES FOR THE REST OF THE 1300 MILE (ROUND) TRIP. WE HAVE HAD THIS VEHICLE FOR ABOUT 1 YEAR AND THIS IS THE SECOND TIME THIS HAS HAPPENED. FIRST TIME WAS NOT REPORTED OR DOCUMENTED. IF ENGINE/POWER HADN'T BEEN RESTORED, THERE COULD HAVE BEEN A SERIOUS ACCIDENT. THIS CANNOT BE NORMAL VEHICLE OPERATION. PLEASE LOOK INTO THIS HONDA AND NHTSA.

WHEN THE VEHICLE IS IN AN AUTO-IDLE STOP (SAY AT A TRAFFIC LIGHT) THE CAR DOES NOT RESTART AND STALLS ONCE THE ACCELERATOR IS PRESSED. THIS HAS HAPPENED SPORADICALLY AND IS VERY DANGEROUS. THE DEALERSHIP SAID I CAN BRING IT IN FOR A DIAGNOSIS BUT THAT THEY DON'T EXPECT TO FIND ANYTHING. THIS HAS HAPPENED NUMEROUS TIMES AND WITHOUT WARNING. THE MOST RECENT TIME WAS 10/23/19

TL* THE CONTACT OWNS A 2016 HONDA PILOT. AFTER PURCHASING THE VEHICLE FROM AN UNKNOWN USED CAR LOT AND TRAVELING 65 MPH, THE VEHICLE STALLED. ALSO, THE EMISSIONS AND TRANSMISSION FAILURE INDICATORS ILLUMINATED. THE VOICE COMMAND INSTRUCTED THE CONTACT TO PULL OVER AS SOON AS POSSIBLE AS THE VEHICLE COMPLETELY SHUT OFF AND LOST BRAKING AND STEERING ABILITY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE; HOWEVER, THE EMISSIONS INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN BACK TO THE USED CAR LOT, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE NEAREST DEALER. THE VEHICLE WAS TAKEN TO AUTONATION HONDA SPOKANE VALLEY (8201 EAST SPRAGUE AVE, SPOKANE VALLEY, WA 99212), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

TWICE NOW MY 2016 HONDA PILOT ELITE WITH AUTO IDLING STOP FEATURE HAS STALLED AT INTERSECTION LIGHTS. WHILE STOPPED AT THE RED LIGHT THE ENGINE GOES OFF AND NORMALLY WHEN I LIFT MY FOOT OFF THE BRAKE IT RESTARTS AND ACCELERATES WHEN I PUSH THE GAS PEDAL. HOWEVER, IN THESE INSTANCES WHEN I LIFTED MY FOOT OFF THE BRAKE AND WENT TO ACCELERATE, THE ENGINE COMPLETELY STALLED. A COUPLE OF WARNING LIGHTS CAME ON, UNFORTUNATELY I DIDN'T READ WHICH ONES BECAUSE I WAS AT BUSY INTERSECTIONS. THE CAR WOULD NOT START EVEN AFTER PUTTING IT INTO PARK. IT TOOK ABOUT 2 MINUTES BEFORE THE ENGINE WOULD START. OTHER DRIVERS WERE TRYING TO GET AROUND ME, HONKING. THE 2ND TIME, I WAS GOING TO MAKE A LEFT TURN AND JUST HAD TO WAIT UNTIL I COULD START IT, WATCHING IN MY REAR VIEW MIRROR HOPING I WOULDN'T GET REAR-ENDED. I DRIVE 75+ MILES TO WORK ON A VERY BUSY AND SLOW MOVING CALIFORNIA FREEWAY WITH LOTS OF STOP AND GO TRAFFIC. I AM VERY CONCERNED ABOUT OUR SAFETY IF THIS WERE TO HAPPEN ON A BUSY FREEWAY WHERE DRIVERS DON'T REALIZE I AM DEAD IN THE WATER. I CALLED AMERICAN HONDA AND THEY ADVISED ME TO GET IT INTO A DEALER RIGHT AWAY. I GOT AN APPOINTMENT FOR THIS AM AT 0700 BUT AS OF NOW (11:30AM) HAVEN'T HEARD A WORD. THEY ARE CHARGING ME $125 JUST TO RUN DIAGNOSTICS DESPITE THE FACT I HAVE AN EXTENDED WARRANTY. THE SERVICE PERSON HAD A DEFINITE "COULD CARE LESS ATTITUDE". AFTER READING ON THIS WEBSITE AND OTHERS, THIS IS HAPPENING A LOT AND HONDA DOESN'T SEEM TO HAVE AN ANSWER. THIS IS THE 2ND MAJ

THE KEYLESS START SYSTEM LIGHT HAS BEEN ON FOR SEVERAL MONTHS. WE BROUGHT THE CAR TO THE HONDA DEALER AND THEY REPLACED THE KEY FOB. THE LIGHT WENT AWAY FOR A LITTLE WHILE, BUT RETURNED. ONCE IN A WHILE IT GOES AWAY, BUT IT ALWAYS RETURNS FOR NO REASON.

OUR 2016 HONDA PILOT JERKS AND HESITATES; APPEARING THAT IT DOES NOT KNOW WHICH GEAR TO SHIFT INTO WHILE DRIVING ON THE HIGHWAY AND ON A CITY STREET. AS RECOMMENDED BY HONDA, THE TRANSMISSION SERVICE WAS DONE AT 30,000 MILE INTERVALS. HOWEVER THE PROBLEM PERSISTS. I TOOK THE VEHICLE TO THE LOCAL DEALERSHIP AND WAS TOLD THAT THE VEHICLE NEED A NEW POWERTRAIN CONTROL MODULE AT A COST OF $1400, WITH NO GUARANTEE THAT IT WILL SOLVE MY PROBLEM. OPTION #2 IS TO REPLACE THE TRANSMISSION AT A PRICE OF $5,000. I CALLED HONDA'S CORPORATE CUSTOMER SERVICE AND WAS TOLD THAT SINCE THE VEHICLE WAS NOT UNDER WARRANTY, THEY COULD NOT DO ANYTHING FOR ME UNLESS THEIR CERTIFIED MECHANIC AT THE DEALERSHIP LET THEM KNOW THAT THE ROOT CAUSE OF THE PROBLEM WAS A MECHANICAL DEFECT FROM THE MANUFACTURER. I WAS GIVEN A CASE NUMBER. THIS IS A HIGH RISK HAZARD THAT NEEDS CORRECTIONS AND CORRECTIVE ACTIONS, NOT RHETORIC. HONDA CORPORATION NEEDS TO RECOGNIZE NEAR MISSES CAN EASILY ESCALATE TO INCIDENTS, IF EFFECTIVE CONTROLS ARE NOT IMPLEMENTED. IN ADDITION TO THIS PERSISTENT TRANSMISSION PROBLEM, THE VEHICLE'S EMISSIONS WARNING LIGHT COMES ON AT VARIOUS TIMES. THE DEALERSHIP SAYS THAT ALL OF THE FUEL INJECTORS NEED TO BE REPLACED. I ASKED ABOUT POSSIBLY CLEANING THEM. I WAS TOLD BY THE SERVICE REPRESENTATIVE THAT HIS DIRECTIVE IS TO REPLACE THEM AND THAT HONDA DOES NOT HAVE A PROCEDURE IN PLACE FOR CLEANING FUEL INJECTORS. I WAS ALSO TOLD BY THE SERVICE REPRESENTATIVE THAT A HONDA COMPUTER CODE, P0776 (P

WE BOUGHT A 2016 HONDA PILOT EX AWD FROM A DEALER A MONTH AGO WITH 62K MILES ON IT. THREE DAYS AGO AN EMISSION SYSTEM PROBLEM AND CHECK ENGINE LIGHT CAME ON. WE TOOK IT TO THE HONDA DEALER IMMEDIATELY AND THE CODES WERE P0430 AND P219B. THEY DIAGNOSED THAT ONE OF THE CYLINDERS WAS RUNNING RICH AND MISFIRING. ALL 6 FUEL INJECTORS AND A FLEX PIPE NEEDED TO BE CHANGED. THE ESTIMATED COST WAS $1700. I CALLED HONDA AMERICA THINKING THIS IS HAPPENING TOO EARLY TO A 3 YEAR OLD CAR WITH RELATIVELY FEW MILES ON IT. MY OTHER 2011 HONDA IS AT 145K AND NEVER NEEDED FUEL INJECTOR REPLACEMENT. I RESEARCHED IT ONLINE AND FOUND THAT THIS IS A COMMON PROBLEM AMONG 2016 PILOTS AND THERE IS A SERVICE BULLETIN FOR IT 18-025. HONDA AMERICA SAID THERE IS NO RECALL ON IT AND THAT THE 3 YEAR 36K WARRANTY IS OVER. I AM AWARE OF THOSE, BUT A 3 YEAR OLD HONDA SHOULD NOT NEED THIS REPLACEMENT. THEY ARE RESEARCHING IF THEY SHOULD ASSIST WITH THE COST OF THE REPAIR, AND WILL GET BACK TO ME IN A FEW DAYS. HOWEVER, I WOULD URGE OTHERS WITH SIMILAR PROBLEMS MAKE A COMPLAINT HERE AND PRESSURE FOR A RECALL. IF THIS PROBLEM CONTINUES AND THE CAR GOES TO LIMB MODE IN THE MIDDLE OF DRIVING, IT COULD LEAD TO AN ACCIDENT. IT WOULD ALSO NOT BE SAFE BEING STUCK NEXT TO A HIGHWAY WITH A CAR NOT WORKING. I AM GLAD IN MY CASE IT WAS NOTICED EARLY ON WHEN THE LIGHT CAME ON. THIS IS ALSO AN EXPENSIVE REPAIR EARLY ON IN A CAR AND SHOULD BE FULLY COVERED BY HONDA.

VEHICLE CONTINUES TO COMPLETELY SHUT DOWN (ENGINE COMPLETELY TURNING OFF, ALL LIGHTS TURNING ON IN CONSOLE, REQUIRING VEHICLE TO BE PLACED IN PARK AND THEN IGNITION BUTTON PRESSED TO RESTART ENGINE.) WHEN STOPPING AT A REDLIGHT. CONTINUES TO GET WORSE AND MORE FREQUENT. TOOK TO DEALER AND THEY SAY NOTHING IS WRONG. PLEASE FIX THIS! MY FAMILIES SAFETY IS TOP CONCERN@

'KEYLESS START SYSTEM PROBLEM' ERROR HAPPENS INTERMITTENTLY. THIS HAS BEEN HAPPENING FOR A NUMBER OF WEEKS. BASED ON SEARCHING THIS PROBLEM ONLINE IT APPEARS TO BE A PROBLEM WITH MOST KEYLESS START PILOTS AROUND 30-50K MILES. WE HAD ONE INSTANCE WHERE IT TOOK A FEW TRIES TO GET THE CAR STARTED. VERY DISAPPOINTED THAT THIS HASN'T BEEN RECALLED.

"KEYLESS STARTER SYSTEM PROBLEM" LIGHT COMES AND GOES. THE DEALER CAN'T PROVIDE THE SOLUTION. ALSO, THIS CAUSES THE WALK AWAY AUTO-LOCK FEATURE DOESN'T WORK.

THE VEHICLE WAS HAVING SPORADIC SURGES OF ACCELERATION WHILE DRIVING AT SPEEDS OF 20 TO 50 MPH ON CITY STREETS AND WHILE CLIMBING GRADUAL HILLS ON THE HIGHWAY AT 65 TO 70 MPH. BROUGHT IT TO THE DEALERSHIP AND THEY PERFORMED A SOFTWARE UPDATE TO THE TRANSMISSION AND FLUSHED THE TRANSMISSION FLUID. NOTES FROM THE DEALERSHIP SAY IT WAS CAUSED BY FLUID DETERIORATION.

EMISSIONS SYSTEM PROBLEM LIGHT APPEARS. MANY OTHER WARNING LIGHTS COME ON AS WELL. THEN THE ENGINE LIGHT STARTS TO BLINK. THE CAR STARTS TO SHAKE AND SPUTTERED AND WILL NOT ACCELERATE. THE CAR MANUAL STATES TO IMMEDIATELY PULL OVER AND LET ENGINE SIT FOR 10 MINUTES, THEN DRIVE IMMEDIATELY TO DEALER. THIS HAS HAPPENED WHEN PULLING OUR BOAT AND WE WERE UNABLE TO PULL OVER SAFELY. THIS POSES A RISK OF FIRE. IT HAS ALSO OCCURRED WHEN I AM NOT IN A SAFE NEIGHBORHOOD TO PULL OVER. THE FIRST FEW TIMES, THE DEALER WAS NOT OPEN WHEN IT WAS OCCURRING. NOW THE DEALER HAS INSPECTED IT. THEY RETRIEVED MISFIRE DTC'S AND P219A CODE. FOUND FUEL INJECTORS ARE CAUSE OF DTC. HONDA ISSUED A HONDA SERVIE BULLETIN FOR THIS ISSUE TSB A18-025. THEY ALSO REDESIGNED THE FUEL INJECTORS AND ARE NO LONGER USING THE OLD ONES. MANY VEHICLES ARE EFFECTED BY THIS ISSUE. THEY WANT $1500 FOR REPAIR.

TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE VEHICLE JERKED FORWARD FORCEFULLY AND MADE AN ABNORMAL NOISE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE TIMES WITHIN TWO MILES. THE VEHICLE WAS TAKEN TO HOWDY HONDA (LOCATED AT 5519 E BEN WHITE BLVD, AUSTIN, TX 78741, (512) 686-1544), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

WHILE STOPPED AT A TRAFFIC LIGHT THE CAR PUT ITSELF INTO PARK WITHOUT MY (THE DRIVER) KNOWLEDGE. WHEN THE LIGHT TURNED GREEN I ATTEMPTED TO ACCELERATE HOWEVER THE CAR WAS IN PARK. I ATTEMPTED TO SHIFT THE CAR INTO DRIVE AND IT WOULD NOT DO SO. I HAD TO TURN THE CAR OFF AND THEN BACK ON IN ORDER TO PLACE THE CAR INTO DRIVE AND PROCEED THROUGH THE INTERSECTION.

TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING APPROXIMATELY 40 MPH OR LESS, THE VEHICLE JERKED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE GEAR SHIFTED INTO A DIFFERENT GEAR, ESPECIALLY ON AN INCLINE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT CALLED HONDA OF CONCORD AT 704-774-4538 (LOCATED AT 7650 BRUTON SMITH BLVD, CONCORD, NC 28027) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

JERKING WHEN ACCELERATING (USUALLY HAPPENS AT SPEEDS BETWEEN 30MPH AND 50MPH) OR HEADING UP A HILL AT LOW SPEEDS ON CITY STREETS AND HIGHWAYS. IT HAPPENS WHILE DRIVING STRAIGHT AND TURNING IN CURVES. THE TAC WILL JUMP WHEN THIS IS OCCURRING. I HAVE BEEN TOLD THERE IS AN ISSUE WITH THE TRANSMISSION IN THIS MODEL YEAR (THE TRANSMISSION FLUID DETERIORATES QUICKER THAN IT'S SUPPOSED TO). I'VE ONLY HAD THIS CAR FOR 18 MONTHS SO NOW I'M WORRIED ABOUT THE TRANSMISSION AND WHAT DAMAGE IF ANY THIS ISSUE HAS CAUSED AND IF I WILL CONTINUE TO HAVE TROUBLE WITH THIS CAR.

TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING 30 TO 50 MPH, THE VEHICLE HESITATED TO ACCELERATE AND JERKED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.