Page 26 of 35 · complaints 1,251–1,300 of 1,724

2016 Honda Pilot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Engine
Filed Mar 12, 202053,000 milesKS

EMISSION SYSTEMS PROBLEM

Air Bags
Filed Mar 4, 202059,000 milesNY

APEAR AIR BAG LIGHT.AND POWER STERING LIGHT

Electrical System
Filed Mar 3, 2020IL

KEYLESS START SYSTEM PROBLEM. UNABLE TO START THE VEHICLE WITH THE KEYLESS KEY WHEN KEY IS DETECTED IN THE VEHICLE.

Electrical System
Filed Mar 1, 202050,000 milesVA

I CAME TO A COMPLETE STOP AT A VERY BUSY INTERSECTION. THE IDLE START/STOP KICKED IN. WHEN I WENT TO REMOVE MY FOOT FROM THE BRAKE TO THE GAS TO GO ACROSS THE BUSY INTERSECTION, MY PILOT COMPLETELY DIED. THIS LEFT ME STRANDED AT A STOP SIGN AT A VERY BUSY INTERSECTION FOR OVER 2 HOURS WAITING FOR A TOW TRUCK. AFTER A COUPLE OF DAYS AT THE DEALERSHIP, THEY SAID IT WAS 'JUST A SOFTWARE UPDATE'. IT IS A KNOWN ISSUE BUT THEY ARE ONLY FIXING IT WHEN IT AFFECTS A VEHICLE. NO RECALL??!!!! I WOULD LOVE TO BE ABLE TO UPLOAD MY VIDEO THAT I TOOK WHEN THIS ALL HAPPENED SO YOU COULD SEE WHAT MY DASH LOOKED LIKE WHEN I KEPT TRYING TO START MY CAR BACK UP. THE WEEK PRIOR TO THIS, THE PHOTO SHOWS WHAT NOTICE POPPED UP ON MY DASH.

Engine
Filed Mar 1, 202054,000 milesVA

ON FRIDAY, 2/21, THE 'EMISSIONS SYSTEM PROBLEM' CAME ON MY DASH (AGAIN). DROPPED IT OFF AT THE DEALER ON MONDAY, 2/24. WE WERE TOLD THE FUEL INJECTORS ALL NEEDED TO BE REPLACED. THEN WE GOT A CALL BACK THAT AFTER THEY GOT IN THERE, ALL THE SEALS NEEDED TO BE REPLACED TOO. I HAVE ONLY HAD THIS BRAND NEW CAR FOR 4 YEARS & 4 MONTHS. VERY DISAPPOINTED IN HONDA.

Electrical System
Filed Feb 27, 202055,000 milesWI

KEYLESS START IDIOT LIGHT KEEPS COMING ON.

Electrical System
Filed Feb 27, 202035,000 milesGA

WHEN COMING TO A COMPLETE STOP, THE AUTO START/STOP WILL FAIL RANDOMLY. THIS THEN LEAVES THE DRIVER STUCK FOR UP TO 1 MINUTE IN TRAFFIC WITH THE CAR UNRESPONSIVE TO THE START BUTTON. THIS ISSUE HAS BEEN BROUGHT TO HONDA SERVICE STATIONS IN BOTH GEORGIA AND OHIO. AFTER REPLACEMENTS OF BATTERIES, AS PER HONDA RECOMMENDATIONS, THERE IS STILL NO REMEDY FOR THE PROBLEM. A DRIVER COULD EASILY BE REAR-ENDED AND ULTIMATELY HARMED WHEN LEFT STRANDED ON A BUSY STREET WITH NO ABILITY TO START THE CAR BACK IN A TIMELY FASHION. WHEN PROGRESSING FROM FIRST TO SECOND GEAR, THIS MODEL VIOLENTLY JERKS. THIS HAPPENS DESPITE TIMELY SERVICE EXCLUSIVELY ONE AT HONDA SERVICE STATIONS. EACH TIME IT IS REPORTED, MY WIFE IS TOLD THAT IT IS NORMAL FOR THIS VEHICLE. ULTIMATELY IT APPEARS TO BE A TRANSMISSION ISSUE TO WHICH HONDA WILL NOT ADMIT FAULT.

Electronic Stability Control (esc)
Filed Feb 26, 2020120,000 milesAZ

KEYLESS START SYSTEM PROBLEM, WARNING COMES AND GOES, CAR WONT START AT TIMES

Electronic Stability Control (esc)
Filed Feb 22, 202030,000 milesCA

DURING IDLE (SUCH AS AT A RED LIGHT), THE AUTO ENGINE IDLE STOP FUNCTION CAUSES THE ENGINE TO CUT OUT (THIS IS NORMAL) AND THE ENGINE IS SUPPOSED TO COME BACK TO LIFE WHEN THE BRAKE IS RELEASED. HOWEVER, SOMETIMES THE ENGINE AND ELECTRICAL SYSTEM CUT OUT COMPLETELY (MOST EASILY IDENTIFIED BY THE RADIO CUTTING OUT) AND THE ENGINE DOES NOT COME BACK ON WHEN THE BRAKE IS RELEASED AND THE CAR MUST BE PUT INTO PARK AND RESTARTED, WHICH CAN TAKE QUITE A BIT OF TIME - IT OFTEN HAS TROUBLE RESTARTING WHEN THIS OCCURS. THERE IS USUALLY SOME KIND OF ERROR CODE WHEN THIS OCCURS; THE CODE VARIES BUT IS MOST OFTEN "COLLISION MITIGATION SYSTEM PROBLEM'. THIS CONDITION CAN BE QUITE HAZARDOUS, ESPECIALLY WHEN IN AN INTERSECTION. THERE IS AN OVERRIDE OF THE ENGINE IDLE STOP, BUT IT MUST BE ACTIVATED EACH TIME THE CAR IS RESTARTED, WHICH IS EASILY FORGOTTEN. THIS PROBLEM WAS OCCURRING SEVERAL TIMES A WEEK UNTIL I STARTED USING THE OVERRIDE.

Electrical System
Filed Feb 19, 20201 milesMI

2 WEEK AGO, I AM GETTING AN "KEYLESS START SYSTEM PROBLEM ERROR" WHEN EVER I WANT TO START THE CAR. LATER ON THE MESSAGE HAS STOPPED BUT NOW THE CAR WONT LOCK UPON EXITING LIKE IS USED TO DO BEFORE THIS ERROR MESSAGE. I CHECKED THE CONFIGURATION SETTING AND AUTO LOCK UPON EXITING IS ENABLED.

Power Train
Filed Feb 18, 202088,000 milesMD

TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE HESITATED AND THE VEHICLE FAILED TO INCREASE IN SPEED WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE SHUDDERING IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO CRISWELL HONDA 19525 AMARANTH DR, GERMANTOWN, MD 20874, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REPAIR CALLED FOR A SOFTWARE UPDATE TO THE TRANSMISSION AND TO FLUSH THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED DUE TO THE POWERTRAIN WARRANTY PERIOD BEING EXCEEDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

Electrical System
Filed Feb 13, 202056,419 milesVA

KEYLESS START SYSTEM PROBLEM IS ON IN THE DASH WON'T START OR TURN OFF SOMETIMES

Electronic Stability Control (esc)
Filed Feb 13, 202034,000 milesCA

ONCE MY HONDA PILOT HIT MILES OF 34,000, DASHBOARD IS SHOWS WARNING "KEYLESS START SYSTEM PROBLEM". SHORTLY AFTER I AM HAVING PROBLEM WITH START BUTTON WHICH WON'T START ONE PRESS, I HAVE TO PRESS MANY TIMES TO START THE CAR... I HAVE CHANGED MY KEY FOB BATTERY, AND STILL HAVE SAME PROBLEMS. DEALERSHIP WON'T COVER THIS ISSUE ONCE THE CAR DROVE OVER 30,000 MILES. I DID RESEARCH ON THIS ISSUE SPECIFICALLY HONDA PILOT 2016 MODEL. THERE ARE A LOT PEOPLE WHO HAVE SAME ISSUES. I AM AFRAID THAT MY CAR WON'T START ONE DAY. NEVER HAD ISSUE WITH OTHER HONDA MODELS... ALSO THIS MODEL 2016 HONDA PILOT HAS ISSUE WITH MUSIC DASHBOARD, EXAMPLE: THE RADIO DISPLAY WILL BLACK OUT DURING WHEN I AM DRIVING, SO HAD TO TURN OFF MY CAR AND TURN ON TO GET MY RADIO DISPLAY BACK OR ALL OF SUDDEN I CAN NOT CHANGE THE MUSIC VOLUME ETC... GOD KNOWS WHAT IS THE NEXT PROBLEM?!

Power Train
Filed Feb 13, 2020CA

I BOUGHT A CPO 2016 HONDA PILOT EX 3/23/2019. I HAVE A TRANSMISSION JERKING ISSUE AND BRING BACK TO FREEWAY HONDA, SANTA ANA, IN SEP 2019. THEY FLUSH THE ATF AND THE SITUATION TURNS BACK DAYS LATER. I BRING IT BACK IN 1/29/2020 AND ASK FOR SAME TRANSMISSION ISSUE. BUT THEY SHOW TIRE PRESSURE CHECK ON THE INVOICE. I REALLY WONDERED THEY TRY TO HIDE THE DEFECT AND WON'T FIND OUT ANY PROBLEM IN THIS VEHICLE BY SEARCHING ITS VIN NUMBER. THE TRANSMISSION PROBLEM IS HARD TO SHIFT WHEN 3RD TO 4TH, 28-32 MPH; HARD TO SHIFT WHEN DOWNSHIFT 3RD TO 2ND IN AROUND 22 MPH. NOW I AM THINKING TO FILE THE LEMON LAW BUT THEY WON'T LET ME BECAUSE THEY DIDN'T TELL THE TRUTH.

Fuel/Propulsion System
Filed Feb 12, 202039,737 milesNC

WITH LESS THAN 40K MILES, THE VEHICLE RECEIVED A MESSAGE ABOUT AN ENGINE PROBLEM. TOOK TO DEALER AND WAS ADVISED THAT IT WOULD REQUIRE NEW FUEL INJECTORS, AT A COST OF APPROXIMATELY $1300. I HAVE HAD OTHER HONDA VEHICLES THAT HAVE GONE 100K MILES AND MORE WITHOUT SUCH PROBLEM. THIS IS UNACCEPTABLE. IT SHOULD BE COVERED ON SUCH A LOW MILEAGE VEHICLE REQARDLESS OF VEHICLE AGE.

Fuel/Propulsion System
Filed Feb 12, 202078,196 milesMN

WE HAVE BEEN HAVING ISSUES WITH OUR PILOT SINCE NOVEMBER. I WENT TO START IT ONE DAY AND A LOT OF LIGHTS ON THE DASH TURNED ON. IT HAS BEEN DETERMINED BY HONDA THAT THE ISSUE IS FUEL INJECTORS, IT SOUNDS LIKE THIS IS A WELL KNOWN ISSUE WITH THIS YEAR PILOT, WE HAVE BEEN IN CONTACT WITH MANY OTHERS WHO HAVE TOLD US THIS. THE LIGHTS COME ON WHEN THE VEHICLE IS FIRST STARTED AND STAY ON THROUGH ALL DRIVING. WE HAVE CHECKED THE CODES THAT POP UP AND IT SWITCHES THE MISFIRE CODE FROM ONE CYLINDER TO ANOTHER, AND ALSO SHOWS MULTIPLE MISFIRES.

Power Train
Filed Feb 11, 202077,000 milesNY

TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE SHUDDERED. THE CONTACT STATED THE EMISSIONS SYSTEM AND TRANSMISSION WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Feb 11, 202038,000 milesIL

KEYLESS START SYSTEM PROBLEM COMES ON WHEN STARTING THE CAR AND SOMETIMES WHILE DRIVING. NO REASON FOR THE ERROR AND SEEMS TO BE A CONTINUOUS PROBLEM WITH HONDA PILOT OWNERS. NO CONSISTENCY TO THE MESSAGE AND WHEN IT COMES ON. FIRST TIME NOTICING ISSUE WAS IN AUGUST, THEN AGAIN IN SEPTEMBER, DECEMBER, JANUARY AND FEBRUARY. IT CAN HAPPEN 1 DAY AND NOT COME BACK ON TILL 3-4 DAYS LATER. SEEMS TO BE MORE FREQUENT WHEN THERE IS OUTSIDE PRECIPITATION SO MAYBE TRIPPING SOME SENSOR. NOT A BATTERY ISSUE AS NEW BATTERY HAS BEEN INSTALLED IN NOVEMBER AND STILL GETTING THE MESSAGE AND FOB BATTERIES HAVE ALSO BEEN REPLACED.

Electrical System
Filed Feb 7, 202038,000 milesCA

WHILE STOPPED AT A FREEWAY OFF RAMP. THE CAR AUTOMATICALLY SHUT OFF THE ENGINE PER THE START/STOP FEATURE. WHEN THE LIGHT TURNED GREEN THE CAR DID NOT RESTART AND INSTEAD COMPLETELY SHUT OFF AND PUT ITSELF INTO PARK. I HAD TROUBLE RESTARTING WHILE TRAFFIC BUILT UP BEHIND ME. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. IT IS A VERY DANGEROUS AND DISCONCERTING PROBLEM.

Air BagsCrash3 injured
Filed Feb 5, 202044,500 milesFL

WE WERE HIT ON THE DRIVERS AND PASSENGERS SIDES OF THE VEHICLE BY ANOTHER VEHICLE THAT WAS TRAVELLING AT AN ESTIMATED 90-100 MPH, AND THE AIRBAGS DID NOT DEPLOY. MY VEHICLE WAS TRAVELLING AT ABOUT 50 MPH ON AN INTERSTATE WHEN IT WAS STRUCK ON THE DRIVER'S SIDE FIRST. THE FORCE OF THAT IMPACT PUSHED MY VEHICLE INTO A LARGE BOX TRUCK ON THE PASSENGER'S SIDE. THE POLICE STATED THAT THE AIRBAGS SHOULD HAVE DEPLOYED WITH THE EXTREME FORCE OF THE IMPACT.

Electrical System
Filed Feb 3, 202042,216 milesTX

KEYLESS START SYSTEM PROBLEM ERROR MESSAGE: HAVING TROUBLE STARTING AND TURNING OFF VEHICLE. HAVE TO PRESS START BUTTON SEVERAL TIMES OR HOLD LONGER. SOMETIMES, I HAVE TO DEPRESS BREAK AND THEN TRYING AGAIN...START BUTTON LIGHT IS NOT ALWAYS ON. IT'S TAKING LONGER AND LONGER TO START AND TURN OFF VEHICLE. I HAVE BEEN GETTING THIS MESSAGE FOR ABOUT 7 MONTHS. I HAVE

Fuel/Propulsion System
Filed Feb 3, 202070,000 milesWI

AT JUST OVER 70K MILES, I GET THE DREADED "EMISSIONS SYSTEM PROBLEM" WHEN I START MY CAR THE OTHER MORNING. I IMMEDIATELY TAKE IT TO A HONDA DEALERSHIP FOR DIAGNOSIS AND I AM TOLD I WILL NEED ALL 6 FUEL INJECTORS REPLACED. INTERESTINGLY ENOUGH, HONDA'S TSB 018-25 INDICATES THE PROBABLE CAUSE OF THIS FUEL INJECTOR ISSUE AS AN ISSUE THAT OCCURRED DURING THE MANUFACTURING PROCESS, YET THEY HAVE NOT BEEN FULLY TRANSPARENT ABOUT THE ISSUE, NOR HAVE THEY ISSUED A RECALL. MY VEHICLE IS ALSO RETURNING THE EXACT ERROR CODE AS INDICATED IN THE BULLETIN (P0301). THE BULLETIN I AM REFERRING TO (VERSION 2) WAS RELEASED IN APRIL 2018. HAD HONDA BEEN TRANSPARENT AND NOTIFIED CUSTOMERS OF THIS ISSUE DURING THIS TIME FRAME, IT SEEMS AS THOUGH MANY CUSTOMERS WOULD HAVE HAD THE OPPORTUNITY TO HAVE THE INJECTORS REPLACED, FOR FREE, DURING THEIR 3 YEAR/36K WARRANTY. WELL, NOW MANY OF THE PILOT OWNERS ARE BEYOND THIS POINT AND FIGURING THE ISSUE OUT THE HARD WAY AND POTENTIALLY HAVING TO FOOT A $1500-$2000 BILL. DECEPTIVE AND DECEITFUL BEHAVIOR LIKE THIS SHOULD NOT BE TOLERATED. I HAVE OWNED FIVE HONDA AUTOMOBILE/MOTORCYCLE PRODUCTS IN MY LIFETIME AND THIS IS THE FIRST ISSUE I HAVE EVER ENCOUNTERED. THE 2016 PILOT HAS SEVERE QUALITY ISSUES. THIS IS ALSO A SAFETY ISSUE AND SHOULD BE A WARRANTY REPAIR WITHOUT A DOUBT.

Unknown or Other
Filed Feb 2, 202058,000 milesNY

THE CAR IS AROUND 58K. THE KEYLESS START SYSTEM PROBLEM MESSAGE IS DISPLAYED. I REPLACED AND ALL BATTERIES OF THE FOB AND RESET EVERY THING TO THE FACTORY SETTING, BUT PROBLEM STILL PERSISTS AND THE WALK AWAY AUTO LOCK IS ALSO NO LONGER FUNCTIONING AFTER THE KEYLESS START SYSTEM PROBLEM MESSAGE WAS DISPLAYED.

Power Train
Filed Feb 1, 202037,000 milesWA

WHILE UNDER MODERATE ACCELERATION AT A RANGE OF SPEEDS (10-40MPH), THERE IS A SURGING RPM AND A SHUDDER SEEMINGLY FROM THE POWER TRAIN. PROBLEM SEEMS TO BE MORE APPARENT WITH LIGHT TO HEAVY LOADING AN AN INCLINE. THIS PROBLEM IS INTERMITTENT BUT SEEMS TO BE GETTING WORSE. TWO DEALERSHIPS HAVE NOT WANTED TO ATTEMPT TO FIX PROBLEM IF NOT COVERED BY FACTORY WARRANTY IN SPITE OF A HONDA SERVICE BULLETIN 17-014 THAT DESCRIBES MY SYMPTOM ACCURATELY. THERE SHOULD BE A MANDATED RECALL TO FIX THE PROBLEM AND THE MANUFACTURER SHOULD BELIEVE THE CUSTOMER AFTER REPEATED DESCRIPTIONS OF EXPERIENCING THE KNOW MANUFACTURING PROBLEM.

Fuel/Propulsion System
Filed Jan 31, 2020WV

EMISSION ISSUE STARTED SHOWING AS A WARNING SIGN. AND, IT COMES AND GOES TO EVEN PROPERLY REPORT THE ISSUE. HOWEVER, AFTER 3 YEARS MARK (42,OOO MILES) IT SHOWED ALL THE POSSIBLE SIGNS ON THE SCREEN. HONDA SERVICE CENTER SAYS THAT FUEL INJECTORS WENT BAD. IT TAKES $1350 TO FIX IT. I HAVE PICTURE PROOFS SAYING THAT THE EMISSION ISSUE POPPED UP WELL BEFORE 32 MONTHS AFTER PURCHASE (IN WARRANTY).

Electrical System
Filed Jan 31, 202068,000 milesFL

WHEN GETTING INTO VEICLE WHILE IT IS STATIONARY TO BEGIN TRIP. KEEP GETTING A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE PERIODICALLY FOR THE PAST 7 MONTHS STARTING IN APPROX JUNE 2019. AT TIMES THE ENGINE WON'T START. AFTER PARKING OR LEAVING VEHICLE IN A STATIONARY POSITION. ALSO, THE WALK AWAY AUTO LOCK FEATURE HASN'T WORKED SINCE JULY 2019 (6 MONTHS). HAVE RESET SYSTEM SEVERAL TIMES BUT ISSUE STILL RETURNS AND THE WALK AWAY FEATURE HAS NEVER RESET OR WORKED AGAIN

Unknown or Other
Filed Jan 29, 202054,000 milesNY

KEYLESS START SYSTEM PROBLEM

Fuel/Propulsion System
Filed Jan 29, 202080,000 milesVA

EMISSIONS SYSTEM ERROR DISPLAYED ON THE DASHBOARD WHILE DRIVING. NEXT DAY I TOOK TO THE DEALER AND HE SAID THAT THERE IS AN ISSUE WITH THE FUEL INJECTORS AND THE WHOLE FUEL INJECTOR UNIT SHOULD BE REPLACED. SINCE MY VEHICLE IS OUT OF 3 YR/36000 MILES WARRANTY, THE DEALER QUOTED $1700 TO REPLACE THE FUEL INJECTORS. I'M VERY SUPPRESSED SEE THIS ISSUE ON RELATIVELY NEW VEHICLE.

Electrical System
Filed Jan 28, 20209,450 milesCA

THE CAR STARTED SHOWING "KEYLESS START SYSTEM PROBLEM" A FEW MONTHS AGO, AND THE CAR IS NOW ONLY 10,800 MILES! IT TAKES LUCKS TO TURN ON THE CAR AND SOME MORE LUCKS TO TURN THE CAR'S ENGINE OFF. THIS IS COMPLETELY UNACCEPTABLE FOR A CAR AT THIS YOUNG MILAGE! WHEN DO A QUICK GOOGLE SEARCH, THERE ARE PLENTIFUL OF SAME ISSUES POSTED ONLINE. WHEN IS HONDA GOING TO THE RESPONSIBLE TO RECALL THIS ISSUE?

Unknown or Other
Filed Jan 28, 2020TX

KEYLESS REMOTE SYSTEM ISSUE, APPARENTLY THIS IS A VERY COMMON ISSUE WITH THESE VEHICLES AFTER 36,000 MILES. I'M UNSURE IF THE ERROR WILL CAUSE THE CAR TO JUST SHUT OFF WHILE DRIVING IN TRAFFIC OR MAKE IT JUST NOT START WHEN I TRY TO START IT. THIS APPEARS TO BE AN ISSUE THAT SHOULD HAVE BEEN ADDRESSED VIA A RECALL IF THE ISSUE IS THIS COMMON. THERE IS NO OPTION WITH THIS VEHICLE TO ACTUALLY USE A KEY TO START IT, IT IS ALL REMOTE.

Electrical System
Filed Jan 26, 2020CA

KEYLESS START SYSTEM PROBLEM BEING DISPLAYED. STILL ABLE TO START VEHICLE, UNKNOWN HOW MUCH LONGER OR WHAT IF ANY FEATURES CAN AND WILL BE DISABLED. SEVERAL OTHER OWNERS ARE COMPLAINING ABOUT THE SAME EXACT ISSUE. SEEMS TO BE RELATED TO DEFECTIVE START/STOP SWITCH.

Seat Belts
Filed Jan 24, 202050,000 milesNC

DRIVER'S SEAT BELT DOES NOT WORK PROPERLY. IT IS AT LEAST 10 INCHES SHORTER THAT ALL OTHER SEAT BELTS IN THE VEHICLE. THIS MAKES IT IMPOSSIBLE TO LOOK AROUND AND SEE CLEARLY WHEN BACKING, TURNING, AND MERGING. ALSO, THERE IS NOT AN ELR WITH THIS BELT. THIS SEEMS LIKE A HUGE SAFETY ISSUE.

Unknown or Other
Filed Jan 24, 202065,810 milesAZ

SUDDENLY RECEIVING A 'KEYLESS START SYSTEM PROBLEM' ERROR MESSAGE. I HAD PARKED ON A NEIGHBORHOOD STREET IN 70 DEGREE WEATHER AT SUNSET AND THE NEXT TIME I GOT INTO MY CAR, THERE WAS THE ERROR MESSAGE WHEN I TURNED IT ON.

Engine
Filed Jan 21, 202060,000 milesKS

TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE RPM INCREASED TO HIGH AND VEHICLE ACCELERATED SPONTANEOUSLY. THE VEHICLE WENT INTO LIMP MODE. ADDITIONALLY, THE VEHICLE SHIFTED ROUGHLY FROM FIRST TO SECOND AND THIRD TO FOURTH GEARS. THE EMISSION, TRANSMISSION, LANE ASSIST, TOWING AND POWER STEERING WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO HOLM AUTOMOTIVE CENTER (2005 N BUCKEYE AVE, ABILENE, KS 67410 (785) 263-4000) WHERE THE CODES WERE RESET BUT NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO LITTLE APPLE TOYOTA (3002, 2828 AMHERST AVE A, MANHATTAN, KS 66502(785) 539-7441) WHERE IT WAS INFORMED THAT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED THE FAILURE MILEAGE WAS 60,000.

Electrical System
Filed Jan 15, 202012,000 milesOK

WE HAVE HAD SEVERAL ISSUES BUT THE MOST PRESSING IS THAT THE CAR WILL SUDDENLY STOP RESPONDING UNDER ACCELERATION. THIS HAS HAPPENED 3 TIMES ONCE VERY NEARLY CAUSED A VERY BAD ACCIDENT WITH A BIG RIG WHILST WE WERE ENTERING A FREEWAY. THE CAR WILL SUDDENLY NOT RESPOND TO THROTTLE THE GAUGES SEEM TO RESET AND THEN THE CAR WILL GO. SIMILAR TO HOW THE AUTO STOP IDLE FUNCTION WORKS EXCEPT WE WERE NOT STOPPED WE WERE UNDER ACCELERATION. WE HAVE ALSO HAD SEVERAL INSTANCES WHERE THE VEHICLE WILL NOT START AFTER THE IDLE STOP HAS ACTIVATED AT A TRAFFIC LIGHT FORCING US TO TURN OFF THE VEHICLE AND THEN RESTART IT. WE HAVE TAKE THE CAR TO THE DEALER SEVERAL TIMES BUT THEY HAVE BEEN UNABLE TO RECREATE THE ISSUE AND ASSURE US THAT THERE IS NOTHING WRONG WITH THE VEHICLE... BEYOND THE PROBLEMS LISTED ABOVE THE CAR FREQUENTLY HAS ELECTRICAL SAFETY ISSUES WITH THE AUTO BRAKE AND COLLISION DETECTION, I CANT EVEN COUNT THE NUMBER OF TIMES THAT THE CAR HAS SUDDENLY BRAKED OUT OF NO WHERE, NO OBSTACLES OR ANYTHING TO TRIGGER IT, JUST DECIDES WE NEED TO BRAKE. THESE "SAFETY FEATURES" SHOULD REALLY BE REVIEWED AND TESTED BETTER BEFORE BEING PUT INTO A PRODUCTION VEHICLE.

Electrical SystemFire
Filed Jan 15, 202030,000 milesNJ

ON JANUARY 13TH, I LEFT MY HOME TO PICK UP MY SON, JULIAN, 3 YEARS OLD, AT PRESCHOOL. HIS PRESCHOOL IS APPROXIMATELY 3 MILES FROM OUR HOME. I PICKED HIM UP, AND DROVE THE SAME DISTANCE BACK TO OUR HOUSE, ARRIVING HOME AROUND 4:45PM. I HAD NO UNUSUAL WARNING NOTIFICATIONS OR ANY UNUSUAL EXPERIENCE DRIVING TO AND FROM THE PRESCHOOL. I PARKED THE CAR IN OUR DRIVEWAY. JULIAN AND I EXITED THE VEHICLE, AND WALKED TO OUR FRONT DOOR. AS WE APPROACHED THE FRONT DOOR I SMELLED SMOKE, AND LOOKED BACK AT THE CAR. I NOTICED A SMALL FLICKER IN THE PASSENGER SIDE LOWER HEADLIGHT. UPON CLOSER LOOK, I REALIZED THIS WAS IN FACT A FLAME. JULIAN AND I LEFT OUR BAGS ON THE PORCH, STEPPED OFF OF OUR FRONT PORCH, AND MOVED AWAY FROM THE HOUSE AND CAR, AND CALLED 911. AS WE WAITED FOR THE FIRE DEPARTMENT, WE WATCHED THIS SMALL FLAME GROW TO FULL FLAMES, ENGULFING THE ENGINE, FRONT HOOD, AND FRONT OF THE CAR. THE POLICE AND FIRE DEPARTMENT ARRIVED, AND PUT OUT THE FIRE. THE CAR WAS TOWED OUT OF OUR DRIVEWAY. A POLICE REPORT WAS FILED WITH THE MONTCLAIR POLICE DEPT. OFFICER ANTHONY SWAN #232 PATROL DIVISION MONTCLAIR POLICE HEADQUARTERS, 647 BLOOMFIELD AVE., MONTCLAIR NJ 07042 [email protected] REPORT # 20-005325 I THEN CALLED OUR INSURANCE PROVIDER, USAA, FOLLOWING THE INCIDENT. THEY HAVE TAKEN THE CAR INTO THEIR POSSESSION AND INITIATED AN ORIGIN & CAUSE INVESTIGATION. WE PURCHASED THE CAR NEW. WE HAVE NOT BEEN IN A COLLISION. THE CAR HAS BEEN SERVICED TWICE ANNUALLY. IT WAS SERVICED LAST WEE

Fuel/Propulsion System
Filed Jan 13, 202087,000 milesSC

WHILE DRIVING MY 2016 EXL HONDA PILOT AWD, IT BEGAN DISPLAYING MULTIPLE CODES SUCH AS HILL START ASSIST, ROAD DEPARTURE, EMISSIONS SYSTEM, POWER STEERING, AND, TSA. I TOOK IT RIGHT AWAY TO A NEARBY AUTO ZONE AND THE CODE THEY GAVE ME WAS P0304 CYLINDER MISFIRE. WHEN I TOOK IT TO HENDRICK HONDA THE CODES WERE NO LONGER FLASHING. BUT THEY RAN THE DIAGNOSTIC AND PERFORMED REGULAR MAINTENANCE ON THE CAR AND I INFORMED THAT THEIR WAS A $1,500 REPAIR CHARGE FOR FUEL INJECTORS. AFTER RESEARCHING THIS PROBLEM I FOUND OUT THAT THEIR WAS SERVICE BULLETIN 18-025. THIS SERVICE STATES THAT THE PROBABLE CAUSE IS DEBRIS FROM THE HIGH PRESSURE PUMP OR THE FUEL INCEPTOR MACHINING PROCESS CAN CAUSE INTERVAL WEAR OR CLOGGING INSIDE THE INJECTOR WHICH REQUIRES REPLACEMENT OF THE FUEL INJECTORS. THIS IS A BIG SAFETY CONCERN FOR ME AND MY FAMILY. A FAILING FUEL INJECTOR COULD LEAVE US STRANDED OR STALL OUT ON A HIGHWAY. IN ADDITION, IT LOWERS GAS MILEAGE, INCREASES EMISSIONS, AND CAN LEAD TO A HOST OF OTHER DANGEROUS FAILURES IN YOUR VEHICLE. IT IS MY HOPE THAT HONDA WILL BE REQUIRED TO ISSUE A RECALL FOR THEIR FAULTY FUEL INJECTORS.

Electronic Stability Control (esc)
Filed Jan 12, 202041,460 milesMD

MULTIPLE WARNING LIGHTS ON THE DASH, CHECK ENGINE LIGHT IS ON INCLUDING ROAD DEPARTURE MITIGATION WARNING, TRAILER STABILITY ASSIST WARNING, HILL START ASSIST WARNING, VEHICLE STABILITY ASSIST WARNING, EMISSIONS SYSTEM CONTROL WARNING, ALL WHEEL DRIVE SYSTEM WARNING, POWER STEERING WARNING AND ACC WARNING WHERE ALL CAME UP AT THE SAME TIME WITH A SUDDEN JERK AND CAR CANNOT GO BEYOND 20 MI/HR WHILE I WAS DRIVING IN THE HIGHWAY THAT ALMOST GOT ME INTO AN ACCIDENT WITH AN INDIVIDUAL ON THE REAR ALMOST BUMPED ME. NOW I'M AFRAID TO DRIVE IT. I ACTUALLY GOT THE ATTENTION OF MY DEALER (NORRIS HONDA) WHEN THE JERKING STARTED AT THE MILEAGE OF 34,100 MILES AND HAPPENED SEVERAL TIMES BUT WITH NO WARNING LIGHT COMING ON. THEY DID A TEST DRIVE AND IT SO HAPPENED THAT IT DIDN'T HAPPEN WHEN THEY TESTED IT AND NO CHECK ENGINE LIGHT ON. THEY TOLD ME THAT THEY HAVE HAD SEVERAL INCIDENCE OF THE SAME PROBLEM WITH OTHER CUSTOMERS WITH HONDA PILOT 2016 AND 2017 AND IS A COMMON ISSUE AND ENDED UP HAVING TO CHANGE THE FUEL INJECTORS AND HAVE SOLVED THEIR PROBLEM. THE PROBLEM THOUGH IS, MY CAR IS ONLY 3YRS OLD AND HAVING ALL THESE PROBLEMS NOW AND THEY CHARGE $1800.00 TO CHANGE THE INJECTORS, WHICH I THINK IS WAY TOO MUCH FOR A FAIRLY NEW CAR WITH DEALER BEING AWARE OF THE FIRST JERKING PROBLEMS BEFORE THE WARRANTY ENDED. I HAVE BEEN HAVING ALL HONDA CARS SINCE I STARTED HAVING A CAR BECAUSE OF ITS RELIABILITY AND PERFORMANCE AND NOW THIS HAPPENED. IT HAS BEEN A VERY COMMON PROBLEM BUT NO RECALL HAS

Electrical System
Filed Jan 10, 202061,606 milesKY

RECEIVED "KEYLESS START SYSTEM PROBLEM" ON THE DASH AT 61K MILES. TOOK TO DEALERSHIP AND HAD TO RUN ALL KINDS OF DIAGNOSTICS TO LOCATE ISSUE. TECH SAID THAT THEY HAD TO KEEP CHECKING HARNESSES AND OTHER CONTROLS BECAUSE OF ORIGINAL CODE. IT SEEMS TO BE TIED BACK TO THE CONTROL SWITCH WHICH MANY OTHER PILOTS OF THE SAME YEAR HAVE HAD. TALKED TO HONDA SUPPORT AND WAS TOLD TO JUST FOLLOW DEALERSHIP INSTRUCTIONS ON HOW TO REPAIR. THIS SEEMS TO BE A COMMON THEME AND WHY HAS A RECALL NOT BEEN ISSUED?

Electrical System
Filed Jan 9, 202042,000 milesTX

I HAVE A 2016 HONDA PILOT TOURING. 6 MONTHS AGO, THE AUTO IDLE STOP FEATURE BEGAN TO MALFUNCTION. THERE ARE TIMES WHEN THE CAR WILL NOT RESTART AFTER THE AUTO IDLE STOP ENGAGES. I HAVE TO QUICKLY FIGURE OUT HOW TO GET THE CAR STARTED AGAIN WHILE TRAFFIC IS DODGING ME ON THE FREEWAY. THIS HAS HAPPENED MORE THAN HALF A DOZEN TIMES. THE ONLY REASON IT HAS NOT HAPPENED MORE IS BECAUSE I TURN THE 'FEATURE' OFF AS OFTEN AS I REMEMBER. I WOULD LIKE A RECALL TO PERMANENTLY DISABLE AUTO IDLE STOP. THE FEATURE IS DANGEROUS. WILL SOMEONE HAVE TO DIE IN AN ACCIDENT BEFORE HONDA AND THE NHTSA DOES SOMETHING ABOUT THIS PROBLEM? THERE ARE MANY REPORTED CASES OF THIS HAPPENING AND HONDA IS UNABLE TO FIX IT. SEE THIS THREAD FOR MANY MORE CASES: HTTPS://WWW.PILOTEERS.ORG/THREADS/ELITE-SHUTS-OFF-AT-STOP-LIGHT.157005/ PLEASE FORCE HONDA TO DO SOMETHING ABOUT AUTO IDLE STOP!!!!

Vehicle Speed Control
Filed Jan 7, 202038,000 milesFL

TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED IN RESPONSE. THE CONTACT STATED THAT AT SPEEDS OVER 50 MPH, THE FAILURE WAS NOT EXPERIENCED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND PERSISTED FOR A DAY BUT THE ISSUE SEEMED TO RESOLVE ITSELF. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Fuel/Propulsion System
Filed Jan 6, 202035,000 milesSD

THE FUEL INJECTORS HAVE TO BE REPLACED EVERY 30 TO 40K MILES IN THIS VEHICLE. HONDA IS AWARE OF THE ISSUE AND HAS NO FIX OTHER THAN TO REINSTALL THE SAME BAD INJECTORS SO THE PROBLEM HAS HAPPENED 2 TIMES ON MY VEHICLE

Electrical System
Filed Jan 3, 202039,000 milesNY

KEYLESS START SYSTEM PROBLEM MESSAGE ON DASH. WASN'T ABLE TO START VEHICLE FOR 5 MINUTES. ONCE STARTED WAS NOT ABLE TO STOP ENGINE. THIS SEEMS TO BE A RECURRING PROBLEM WITH 2016 HONDA PILOT. THIS COULD BE A DANGEROUS ISSUE UNDER CIRCUMSTANCES WHERE CAR WILL NOT START.

Power Train
Filed Jan 2, 202043,500 milesOR

HONDA PILOT 2016 JERKS WHEN ACCELERATING THAT CAUSES THE TRANSMISSION FLUID TO BURN SO IT REQUIRES MULTIPLE TRANSMISSION FLUID FLUSHES FROM THE BURNT OIL. IT IS A SAFETY CONCERN WHEN ACCELERATING TO PASS OTHER VEHICLES AND SOMETHING HONDA SHOULD BE FIXING SO THEIR CARS DON'T KEEP OVERHEATING FLEQUENTLY AND DESTROYING THE TRANSMISSION.

Electrical System
Filed Jan 1, 202039,000 milesPA

KEYLESS START ERROR MESSAGE PERSISTS UPON STARTING THE VEHICLE DESPITE KEYLESS REMOTE (FOR THE MOMENT) STILL WORKING. MESSAGE STAYS ON WHILE VEHICLE IS BEING DRIVEN. MULTIPLE DRIVERS OF SAME MODEL OF PILOT REPORT SAME PROBLEM STARTING BETWEEN 35-40K MILES.

Electrical System
Filed Jan 1, 202012,000 milesIL

THE CAR'S IDLE STOP IS NOT WORKING PROPERLY. THE RADIO CONSISTENTLY DROPS OUT AND HEADLIGHTS FLICKER WHEN RELEASING THE BRAKE TO START THE CAR AFTER IDLE STOP WAS ENGAGED. MULTIPLE TIMES THE CAR HAS NOW FAILED TO START AND APPEARS TO STALL OUT, AND MAKES ME SHUTOFF THE WHOLE CAR AND RESTART IT. THIS IS A SAFETY ISSUE AS SOME PEOPLE DO NOT REALIZE AND MIGHT REAR END ME. I HAVE TAKEN IT TO MY LOCAL DEALER, BEEN TOLD THEY CANNOT REPLICATE IT INITIALLY, TO THEM VALIDATING THE ISSUE AND WANTING ME TO BRING IT BACK. I DON'T HAVE CONFIDENCE IN THEM FIXING THE ISSUE AT THIS POINT AS THEY DO NOT HAVE FAMILIARITY WITH IT, YET I SEE MANY COMPLAINTS ABOUT IT ONLINE. I FEEL THIS PROBLEM IS MORE WIDESPREAD THAN HONDA IS COMMUNICATING AND THE CAR HAS A FAULT IN THE AUTO IDLE STOP DESIGN THAT THEY ARE NOT RESOLVING.

Power Train
Filed Dec 31, 201944,000 milesWA

FOR THE PAST 2 MONTHS MY CAR SOMETIMES SAYS KEY REMOTE PROBLEM WHEN I PUSH THE BUTTON TO START IT. I HAVE 46000 MILES ON IT.

Power Train
Filed Dec 31, 201935,000 milesFL

1. KEYLESS START SYSTEM PROBLEM ERROR WARNING 2. TRANSMISSION OR THROTTLE ISSUE: JERKY OR CHOPPY ACCELERATION WHEN AT LOW OR MODERATE ACCELERATION BETWEEN SPEEDS OF 20 TO 50 MPH OR DURING CRUISING AT SPEEDS OF 20 TO 50 MPH. BROUGHT IT TO DEALERSHIP 3 TIMES FOR ISSUE, FIRST TWO TIMES UNDER WARRANTY, AT WHAT TIME THE SOFTWARE FOR THE TRANSMISSION WAS UPDATED WHICH RECTIFIED ISSUE FOR 3 MONTHS. THE THIRD TIME, SOFTWARE WAS AGAIN UPDATED BUT WITHOUT IMPROVEMENT OF THE ISSUE. TO MAKE MATTERS WORSE WARRANTY ON POWERTRAIN LAPSED BETWEEN SECOND AND THIRD REQUEST FOR REPAIR AND ISSUE IS NOT BEING TREATED AS A CONTINUATION OF A KNOWN PROBLEM.

Unknown or Other
Filed Dec 30, 201954,217 milesNJ

AN ERROR STATING "KEYLESS START SYSTEM PROBLEM" APPEARED ON MY DASHBOARD. I ALSO NOTED THE CAR WAS ACCELERATING ROUGHLY WHEN IT SHIFTED INTO HIGHER GEARS. A SECOND ERROR MESSAGE AND THE ENGINE LIGHT CAME ON, STATING "EMMISIONS SYSTEM PROBLEM" MY MECHANIC FOLLOWED THE HONDA TROUBLESHOOT RECOMMENDATION INSTRUCTION SHEET, AND REMOVED THE DIAGNOSTIC CODE, BUT TWO DAYS LATER THE ERRORS REAPPEARED. UPON TAKING THE CAR TO HONDA'S SERVICE CENTER, I WAS TOLD THE FUEL EMMISION PROBLEM CAN BE FIXED AND IS COVERED UNDER OUR WARRANTY, BUT THE KEYLESS START SYSTEM PROBLEM IS NOT COVERED (AS MY CAR HAS 54,000 MILES AND THE 3 YEAR WARRANTY/36,000 MILES DOES NOT APPLY). THE REPAIRS WILL NOW COST OVER $350 TO REPLACE THE COMPONENTS, PLUS LABOR. THERE ARE MANY POSTS ABOUT THIS PROBLEM... SHOULD BE A RECALL ISSUE.

Electrical System
Filed Dec 30, 2019NC

KEYLESS START SYSTEM PROBLEM COMES ON AND OFF THE DASH BOARD

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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