2013 Honda Pilot complaints

CRACKED OR DAMAGED PISTON RING OR RINGS...SPARK PLUG DAMAGED...."IN MY OPINION"THE ENGINE WILL NEVER BE RELIABLE, IT WILL NEVER BE RIGHT...AT 12,000 MILES.... *TR

VEHICLE HESITATES/ AND SHAKES AT 45 AND 60 MPH, VERY SCARY. TOOK CAR TO DEALERSHIP IN BLUFFTON SC MARCH 2014 AND MAY 2014. DEALERSHIP COULD NOT REPRODUCE PROBLEM. *TR

TL * THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AS THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,200.

2013 HONDA PILOT. CONSUMERS WRITE IN REGARDS TO VEHICLE SHUDDERS, PULSATES AND VIBRATES INTERMITTENTLY DURING NORMAL DRIVING CONDITIONS. *SMD THE CONSUMER STATED THE SHUDDER, PULSATING AND VIBRATION OCCURRED INTERMITTENTLY DURING ANY AND ALL DRIVING CONDITIONS. THE CONSUMER WAS INFORMED BY HONDA REPRESENTATIVES AD TECHNICIANS THAT VIBRATION WAS CAUSED BY THE VARIABLE CYLINDER CONTROL SYSTEM AND IT USUALLY STARTED AFTER 1000 MILES. THE CONSUMER WAS INFORMED HONDA WAS WORKING ON A FIX, BUT MAY OR MAY NOT HAVE A SOLUTION IN THE FUTURE. ALSO, THERE WAS A VERY DISTINCT AND CONSTANT PULL TO THE LEFT IN THE STEERING SYSTEM. THE FUEL SYSTEM ALERT LIGHT ILLUMINATED AFTER THE TANK WAS FILLED WITH GAS. THE CONSUMER WAS INSTRUCTED BY THE DEALER, TO REMOVE AND REPLACE THE GAS GAP. THE ALERT LIGHT WENT OUT. THE CONSUMER STATED THE VEHICLE SHIFTED HARSHLY AND IT FELT AS THOUGH HE TRANSMISSION WAS FAILING. THE CONSUMER STATED THE PROBLEM BECAME WORSE AS TIME WENT ON. *JB

MY HONDA PILOT HAS BEEN EXPERIENING AN ENGINE CUT OFF AFTER MAKING A LEFT HAND TURN -- WHEN I STEP ON THE GAS NOTHING HAPPENS FOR AT LEAST 4 SECONDS THEN I RECIEVE A RAPID ACCELERATION == I AM AFFRAIND THAT SOMEONE IS GOING TO RUN INTO THE BACK OF MY PILOT WHEN I AM NOT ABLE TO ACCELERATE AFTER MAKING A LEFT HAND TURN --- PLUS, WHEN I ENTER MY GARAGE AFTER MAKING A LEFT HAND TURN THE CARE DOESN'T RESPOND FOR 3 TO 4 SECONDS == THEN I EXPERIENCE A VERY RAPID ACCELERATIOIN -- I AM AFFRAID THAT ONE DAY I WILL HIT MY GARAGE DOOR.

MY DAUGHTER WAS BACKING OUT OF THE GARAGE ONTO A SLOPED DRIVEWAY, APPLIED THE BRAKE, SHIFTED INTO PARK GEAR SELECTOR, EXITED AUTO TO RETRIEVE SOMETHING FROM GARAGE. NOTICED THE CAR ROLLING , ATTEMPTED TO GET IN THE CAR, AS HER TWO CHILDREN WERE IN THE REAR (AGES 6 &9).CAR ROLLED OVER HER LEG, RESULTING IN MAJOR COMPOUND FRACTURE, RESULTING IN EXTENSIVE SURGERY, METAL ROD AND SCREWS IN HER LEG. CAR ROLLED BACKWARDS CROSSING STREET INTO DITCH. POLICE REPORT INDICATES ENGINE WAS STILL RUNNING WITH GEAR IN REVERSE . HONDA CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 10/21/2014 *JS

JUNE 2013 - (3 MOS OLD) CAR CONSISTENTLY MISFIRES RIGHT BEFORE ECO LIGHT COMES, STALLS. REQUESTED TO HAVE THIS FEATURE TURNED OFF BUT PER DEALER THIS CANNOT HAPPEN. TOLD ME THIS WAS NORMAL COULD NOT "DUPLICATE" PROBLEM. SECOND TIME (JANUARY 2014) CHECK ENGINE LIGHT CAME ON CAR LOST POWER THEN TURNED ITSELF OFF. ONCE IT STATED AGAIN TOOK DIRECTLY INTO DEALER. THEY WERE NOT ABLE TO "DUPLICATE" PROBLEM AND CAR DOES NOT STORE PROBLEM CODE. KEPT FOR 5 DAYS UPDATED SOFTWARE. CAR STILL IS NOT 100% STILL FEEL MISFIRE PRIOR TO ECO LIGHT COMING ON. 3RD TIME TAKING CAR IN APRIL 2014 CHECK ENGINE LIGHT FLASHING LOSS POWER. PULLED TO SIDE TURNED OFF CAR. WITHIN 1/2 HR HAD CAR BACK TO DEALER. COULD NOT DUPLICATE PROBLEM. THE CAR DID NOT STORE PROBLEM CODE. WITHOUT THE CODES IT IS MY WORD AGAINST THERE'S. THIS DANGEROUS NOT KNOWING IF CAR WILL DECIDE TO STALL. BARELY 13 MOS OLD. *TR

WHILE DRIVING IN FLORIDA AND LOUISIANA, I NOTICED A LOW-FREQUENCY BUZZING SOUND AND VIBRATION WHICH COULD BE FELT THROUGH THE STEERING WHEEL AND FLOORPAN. I BELIEVE IT IS ASSOCIATED WITH THE VARIABLE CYLINDER MANAGEMENT (VCM) FEATURE. IT COULD BE FELT WHEN THE VCM TRANSITIONED FROM 6 TO 4 CYLINDER MODE, WITH THE RPM OF 1700-1900 AND SPEEDS OF APPROXIMATELY 25, 45 AND 60 MPH. IT WOULD OCCUR WITH VERY LIGHT ACCELERATOR PRESSURE, JUST MAINTAINING SPEED, AND DISAPPEAR WHEN ACCELERATOR PRESSURE WAS INCREASED, CAUSING IT TO DOWNSHIFT AND/OR THE VCM TO TRANSITION BACK TO 6 CYLINDER MODE. THIS PROBLEM IS LESS EVIDENT HERE IN COLORADO SPRINGS (6000 FT ELEVATION), WHICH I CANNOT EXPLAIN. I DID NOT HAVE THIS PROBLEM WITH A 2008 PILOT NOR A 2008 ODYSSEY, BOTH OF WHICH HAD A SIMILAR VCM FEATURE. MY LOCAL HONDA TECH COULD "NOT DUPLICATE" MY CONCERN AND SAID IT WAS "OPERATING NORMALLY". THE TRANSMISSION ALSO "HUNTS" BETWEEN 4TH AND 5TH GEAR. *TR

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT A LOUD METAL NOISE EMITTED FROM THE FRONT DRIVER'S SIDE WHEN THE BRAKE PEDAL WAS ENGAGED, WHICH ALSO CAUSED THE VEHICLE TO VIBRATE. THE DEALER REPLACED THE FRONT BRAKES HOWEVER THE FAILURE WAS NOT CORRECTED. THE LOUD METAL NOISE WAS HEARD EACH TIME THE BRAKE WAS ENGAGED. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE DID NOT EXHIBIT A BRAKE FAILURE BECAUSE THEY WERE UNABLE TO HEAR THE NOISE THAT THE CONTACT WAS REFERENCING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 10,000. *TR

75% OF THE TIME THE VEHICLE IS IN ECO MODE THE ENTIRE VEHICLE VIBRATES AND SHUDDERS. THE EFFECT VARIES FROM ANNOYING TO SEVERE. IT HAPPENS AT ALL SPEEDS. THESE ARE THE SAME CONDITIONS THAT HAVE BEEN STATED BY NUMEROUS OWNERS. I EXPECT MAJOR PRE-MATURE DAMAGE TO THE ENGINE AND DRIVE TRAIN. HONDA REFUSES TO ADMIT TO THE DEFECT AND HAS NO FIX FOR THE DEFECT. RIDICULOUS!!!!!!!!! *TR

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO ENTER A PARKING GARAGE, THE VEHICLE JERKED VIOLENTLY AND CRASHED INTO A CONCRETE BARRIER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16000. *TR

ONGOING DISTURBING SHUDDER OR VIBRATION APPARENTLY RELATED TO THE VCM/ECO FEATURE. THE RELATIONSHIP SEEMS TO CORRELATE WITH THE VISUAL ECO DISPLAY ON THE DASHBOARD. THE ISSUE CAN BE CATEGORIZED BY PROGRESSING THROUGH THREE STAGES OR MODES AS SPEED AND DRIVING CONDITIONS VARY. THE FIRST MODE CAN BE CHARACTERIZED AS A HOWLING (SIGNIFICANT AUDIBLE TONE CHANGE) FROM THE ENGINE RIGHT BEFORE THE VIBRATION BEGINS, WHICH IS THE SECOND MODE. THE SECOND MODE IS THE VIBRATION/SHUDDER MOST PREDOMINATELY AROUND 44 MPH, BUT CAN OCCUR AT OTHER SPEEDS - DEPENDING ON THE "LOAD" ON THE ENGINE. THE SHUDDER/VIBRATION CAN VARY FROM A HIGH FREQUENCY VIBRATION (LIKE GOING OVER SMALL NARROW RUMBLE STRIPS) TO A MORE PRONOUNCED SHUDDER, BOTH OF WHICH IS CAN BE FELT BY PASSENGERS AND/OR DRIVER. IN GENERAL, THE PILOT WILL VIBRATE/SHUDDER CONSISTENTLY, APPARENTLY WHEN THE VCM FEATURE IS IN TRANSITION. HOWEVER, ON TWO OCCASIONS, A THIRD MODE OCCURRED: VERY SUDDENLY WHILE DRIVING ABOUT 45 MPH OR SO, BY SURPRISE, THE PILOT SHOOK (FRONT END AREA) TO SUCH A INTENSE DEGREE THAT IT IMPULSIVELY CAUSED THE DRIVER OF THE PILOT TO PULL-OVER AND STOP. NOT KNOWING WHAT REALLY IS GOING ON IS CAUSING SOME TREPIDATION ABOUT WHETHER TO EVEN DRIVE THE CAR. TOOK PILOT INTO THE DEALER AND EXPLAINED THESE MODES. DEALER WAS AWARE OF THE VCM RELATED VIBRATIONS AND SAYS THAT IS THE WAY IT WORKS AND NOTHING THEY CAN DO. BUT, TO ME THIS IS A REAL SAFETY ISSUE. A BRAND NEW (RATHER COSTLY) CAR SHOULD NOT BEHAVE THIS WAY. MOREOVER,

THE VCM (VARIABLE CYLINDER MANAGEMENT) SYSTEM CAUSES JERKING AND VIBRATIONS, PERIODICALLY, DURING THE CHANGE FROM "ECO" MODE TO FULL CYLINDER OPERATION. I HAD THE SERVICE MANAGER DRIVE WITH ME AND ON THAT TRIP, THE PROBLEM COULD NOT BE DUPLICATED. THE SALES AND SERVICE MANAGER SAID THAT THEY HAD NEVER HEARD OF THAT BEING A PROBLEM. I NOW SEE THAT HONDA HAS HAD THIS PROBLEM FOR SEVERAL YEARS. THE COMPANY REFUSES TO ACKNOWLEDGE AND FIX THE OBVIOUS PROBLEM.

ENGINE VIBRATION IN ECO MODE. IT HAS GROWN STEADILY WORSE SINCE NEW. THIS IS COMPLETELY UNACCEPTABLE FOR A WELL ENGINEERED VEHICLE. *TR

WHEN SHIFTING FROM PARK TO DRIVE, VEHICLE EMITTED AUDIBLE NOISE FROM WITHIN CABIN AND OUTSIDE THAT SOUNDED LIKE A CLUSTER OF FAST METALLIC CLAPPING/SNAPPING NOISES. THE NOISE WAS ACCOMPANIED AND FOLLOWED BY AN OBSERVED SHAKE AND HESITATION TO ENGAGE THE VEHICLE. EVENTUALLY, THE MOTION TO TRANSITION INTO A ZERO GAS COASTING SPEED, WAS ACCOMPANIED BY A LURCH TO VEHICLES DEFAULT DRIVE WHEN PULLING OUT OF A DRIVEWAY. THE FIRST NOTICEABLE INCIDENT OF THIS BEHAVIOR WAS EXPERIENCED IN THE NOVEMBER 2013 TIME FRAME, WHILE IN A DRIVE-THRU AT A RESTAURANT, WHEN SHIFTING FROM PARK TO DRIVE, AND AFTER ORDERING, THE VEHICLE LURCHED FORWARD WHILE PERFORMING THIS TRANSMISSION SHIFT. THE VEHICLE IS WITH THE DEALER FOR A REPEAT SERVICE CALL TO OBSERVE THIS PATTERN OF SHIFT CHANGE BEHAVIOR. THERE MAY HAVE BEEN A FEW MORE INCIDENTS OF THIS HAPPENING, BUT THESE TWO ARE THE MOST NOTICEABLE THAT CAN BE RECOLLECTED AT THIS TIME. *TR

I HAVE HAD THIS PILOT FOR A YEAR AND ITS PERFORMANCE HAS BEEN GOING DOWNHILL. WHEN THE ECO ENGAGES, THE CAR STARTS TO SHUDDER AND SOUND LIKE IT IS GOING TO STALL. I NEED TO PRESS ON THE GAS TO GET THE CAR GOING AGAIN. THIS HAPPENS AT ANY MPH AS IT OCCURS WHEN THE ECO LIGHT TURNS ON. THE DEALERSHIP IS AWARE OF THIS ISSUE AND STATES ITS A FLAW OF THE 2013 PILOT AND CANNOT BE FIXED. THEY ALSO CALL IT NORMAL. I DO NOT FEEL SAFE IN THIS VEHICLE AND I DO NOT CONSIDER IT NORMAL FOR THE CAR I AM DRIVING TO SOUND LIKE IT IS GOING TO TURN OFF. PIAZZA HONDA OF LIMERICK STATES THEY CAN HOOK THIS CAR UP TO A COMPUTER TO ENSURE THAT THERE IS NO PROBLEM BUT TOLD ME OVER THE PHONE THAT IT WAS A KNOW ISSUE, BASICALLY TELLING ME I AM WASTING MY TIME. THIS ISSUE SHOULD BE FIXED, OR RECALLED AS IT IS UNSAFE. *TR

VEHICLE SHUTTERS TERRIBLE AT CERTAIN SPEEDS/RPM. HAVE TO ADJUST ACCELERATION TO GET IT TO STOP. HUGE SAFETY ISSUE. NOT NORMAL OPERATION FOR A NEW VEHICLE. IT'S CRIMINAL THAT HONDA CLAIMS ITS NORMAL. *TR

EVER SINCE I PULLED OFF THE NEW CAR LOT,,,,, VEHICLE HAS VIBRATION AT 1500 TO 2000 RPM. IT IS SLIGHT BUT VIBRATES THROUGHOUT VEHICLE. ANNOYING IS THE PERFECT DESCRIPTION. GOES AWAY WITH SLIGHT ACCELERATION. SEEMS TO BE RELATED TO ECO BEING IN OPERATION. I SEE SAME COMPLAINT IN OTHER POSTS. I BELIEVE IT IS A ROOKIE DESIGN FLAW IN POWER TRAIN. A $40,000 VEHICLE SHOULD BE WITHOUT THIS DEFECT. I ALSO OWN A 2010 PILOT THAT OPERATES WITHOUT ANY VIBRATION AT ANY SPEED OR LOAD UPON ENGINE/DRIVETRAIN. THIS IS MY SECOND "HONDA" COMPANY VEHICLE. I WISH I HAD THE 1ST ONE BACK. YOU CAN IMAGINE MY FRUSTRATION WITH MY 2013 HONDA PILOT. HONDA..... CAN YOU OWN UP TO THIS FLAW AND FIX? *TR

WHEN SLOWING DOWN TO MAKE A LEFT TURN, AS I START THE TURN THE ENGINE HESITATES AND THERE IS NO RESPONSE. THE CAR SEEMS TO HAVE NO POWER AND COASTS 4 OR 5 SECONDS BEFORE RESPONDING NORMALLY. THIS IS VERY DANGEROUS IN HIGH TRAFFIC CONDITIONS. THIS PROBLEM HAS ALSO OCCASIONALLY OCCURRED STARTING OFF FROM A TRAFFIC SIGNAL, AND MAKING RIGHT TURNS. *TR

THE VEHICLE STARTS TO SHUDDER AND VIBRATE AT VARIOUS SPEEDS. YOU MUST SLOW DOWN OR SPEED UP TO GET IT TO STOP VIBRATING. WE BOUGHT THIS HONDA PILOT BECAUSE WE DRIVE ON A LOT OF SLICK ROADS. I FEEL THIS MAKES IT VERY UNSAFE FOR MY FAMILY. ALONG WITH BEING UNSAFE, IT IS VERY ANNOYING AND WITH IT BEING A NEW VEHICLE, WE SHOULD NOT HAVE TO ACCEPT THIS. THE DEALERSHIP SAYS IT IS A NORMAL OPERATION OF VCM. AMERICAN HONDA TELLS ME THE SAME THING. I DON'T AGREE. *TR

EVERYTIME I REACHED A CERTAIN SPEED THEN TRY TO MAINTAIN IT BY SLIGHTLY PRESSING ON THE GAS, THE ENGINE STARTS TO SHUDDER/VIBRATE. IT IS REALLY ANNOYING AND IT CONCERN ME A LOT. THE ISSUE HAPPENS IN DIFFERENT SPEED. I BROUGHT THIS COMPLAIN TO THE DEALERSHIP BUT THEY SAID THAT EVERYTHING IS WORKING NORMAL WITH THE CAR. SO, I JUST GET A LONG WITH IT. THEN AFTER A FEW MORE MONTHS, THE VIBRATION IS GETTING WORSE AND IT IS GETTING IN MY NERVES. I BROUGHT IT BACK YO THEM BUT THE SAME THEY ONLY GAVE ME THE SAME REASON. MY SISTER AND SOME FRIENDS HAVE HONDA CARS WITH ECO MODE ALSO. HOW COME THAT THEY DON'T EXPERIENCE THE SAME THING WITH THEIR VEHICLES. I AGREE WITH SOME COMPLAINANTS THAT THIS IS A SAFETY ISSUE. IT BOTHERS THE DRIVER WHEN YOU EXPERIENCE THAT VIBRATION FROM THE ENGINE. IS HONDA JUST WAITING FOR SOMEONE TO DIE FROM A CAR CRASH WITH THE PILOT BEFORE THEY MAKE A MOVE TO CORRECT THE ISSUE. I JUST HOPE THAT THEY BRING THIS ISSUE TO THE HIGHER OP OF HONDA BEFORE SOMEONE'S LIFE WILL BE TAKEN. *TR

MY 2013 HONDA PILOT ALONG WITH MANY OTHERS SHORTLY AFTER PURCHASING STARTED TO SHOW A VIBRATION THROUGH THE GAS PEDAL AND STEERING COLUMN THAT CAN BE FELT BY PASSENGER ALSO. IT APPEARS TO BE A MANUFACTURERS DEFECT WITH THE VCM/ECO MODES OF THE VEHICLE. I HAVE TAKEN BACK TO DEALERSHIP A COUPLE OF TIMES AND CALLED THEM SEVERAL TIMES CONCERNING THIS DEFECT. HONDA SAYS THIS IS "NORMAL". IT IS FAR FROM NORMAL. THE VEHICLE VIBRATES AT ALL SPEEDS AND IS INHERENTLY DANGEROUS. I AM GETTING NO WHERE WITH HONDA. THANK YOU *TR

VEHICLE HAS ROLLBACK ON INCLINES AND TRANSMISSION DOES NOT LOCKUP TO HOLD POSITION WHEN FOOT IS TAKEN OFF OF BRAKE (ALMOST CAUSED ACCIDENT ). TOLD BY HONDA SERVICE MANAGER WHERE I PURCHASED THIS VEHICLE THAT THIS IS NORMAL WITH HONDA'S... HAVE NEVER HAD A VEHICLE DO THIS BEFORE. HOW MANY ACCIDENTS HAVE BEEN CAUSED BY THIS CONDITION? *TR

ON 2013 PILOT ANY ONE HAS NOISE LIKE LIQUID ONLY WHEN YOU STOP LIKE BOUNCING SLUSHY FROM BACK OF VEHICLE CAR HA ONLY 7K ON WAS STARTED AFTER FIRST OIL CHANGE I TAKE TO CROWN HONDA ST PETERSBURG FL .I TEST THE CAR WITH THE TECH VERIFY THE NOISE BUT AFTER I LEAVE THE CAR TO BE DIAGNOSED THE SAY CAN NOT DUPLICATE 3 TIMES I TOOK TO SERVICE LAST TIME IS 01/08/2014 I TEST DRIVE WITH SERVICE MANAGER HI VERIFY THE NOISE BUT SAME STORY AGAIN SAY THAT IS NORMAL AFTER HI TELL ME 40 YEARS I THINK IS FUEL TANK BUT IF YOU KNOW IS FUEL THANK FIX I PAY 35000 NORTH AMERICA HONDA NOT WILL PAY THAT IS NORMAL PLEASE HELP FOR THIS MATTER. *TR

VCM (VEHICLE CYLINDER MANAGEMENT) ISSUE: I PURCHASED A 2013 HONDA PILOT FROM ZIMBRICK HONDA (MADISON WI) IN NOVEMBER 2013. SINCE THE FIRST DAY I BOUGHT THE VEHICLE I HAVE BEEN VERY DISAPPOINTED AND HAVE GRAVE CONCERN REGARDING THE SAFETY OF MY CHILDREN WHEN IN THE VEHICLE. DRIVING THE NEW VEHICLE HOME I NOTICED A RUMBLING AND SHUTTERING VIBRATION ISSUE AT VARYING SPEEDS BUT MOST CONSISTENT WITH RPM BETWEEN 1,000-2,000 ESPECIALLY NOTICEABLE WHEN BACKING OFF THE ACCELERATOR OR AFTER THE VEHICLE REACHES CONSTANT SPEED AND ECO LIGHT IS ON. I TOOK THE VEHICLE TO ZIMBRICK HONDA AND THEY INFORMED ME THAT THE VIBRATION IS PART OF THE NORMAL OPERATION OF THE VEHICLE AND IT IS DUE TO THE VCM AND THAT THERE WAS NOTHING THEY COULD DO ABOUT IT UNTIL HONDA COMES OUT WITH A WAY TO CORRECT THE PROBLEM. I HAVE ONLY 2,000 MILES ON THE VEHICLE AND AM VERY DISAPPOINTED AND ANNOYED WITH THE HONDA PILOT AND HAVE SIGNIFICANT CONCERN REGARDING THE SAFETY OF THE VEHICLE DUE TO THE VCM ISSUE. THIS SHOULD NOT BE PART OF THE NORMAL OPERATION OF THE HONDA PILOT AND I BELIEVE HONDA SHOULD CORRECT THE PROBLEM. *TR

SUV SHUDDERS NOTICEABLY BETWEEN 45 TO 74 MPH WHEN VCM ENGAGES FROM ECO MODE TO 6 CYLINDER. DEALER INFORM ME IT IS A NORMAL FEATURE OF THE VEHICLE. *TR

WHENEVER I DRIVE BETWEEN 35-45 MPH THE CAR SHUDDERS AND VIBRATES. THERE IS NO VIBRATION THRU THE STEERING WHEEL. I FEEL IT THRU THE CAR SEAT, BACK, AND CENTER STORAGE LID. PASSENGERS HAVE REMARKED "WHAT'S WRONG WITH YOUR CAR?" AT 35 MPH THE CAR DRIVES VERY SMOOTH. BY 35 MPH IT'S LIKE DRIVING A DIFFERENT CAR. THE VIBRATION IS GETTING MORE PRONOUNCED AS MILES ACCRUE. *TR

MY 2013 HONDA PILOT SHAKES AND RUMBLES WHEN I HIT 20 MPH! WHEN THE ECO LIGHT FLIPS ON, MY CARS STARTS SHAKING. IT'S SO ANNOYING. I HAVE BEEN SAVING AND SAVING MY MONEY FOR MY DREAM CAR, AND NOW I HATE MY HONDA. I HAVE DRIVEN CR-V, AND ACCORD, AND LOVED THEM. THIS CAR IS A HORRIBLE RIDE! I JUST WANT TO DRIVE IN PEACE. *TR

VEHICLE CONSTANTLY VIBRATES/SHUDDERS AS ENGINE RUN IN ECO MODE AND AS VCM KICKS IN/OUT OR IS IN USE. I SEE HUNDREDS OF SAME COMPLAINT ON HONDA MESSAGE BOARDS AND ALL HAVE GOTTEN THE SAME RESPONSE FROM HONDA. THEY INDICATE IT IS NORMAL OPERATION AND NOTHING THEY CAN DO. ANYONE THAT'S DRIVEN A VEHICLE FOR MORE THAN A FEW HOURS CAN TELL YOU IT'S NOT NORMAL FOR A VEHICLE TO VIBRATE LIKE THAT. IN MY DRIVING, I FIND IT TO BE NOT ONLY ANNOYING, BUT VERY DISTRACTING AS I'M CONSTANTLY TRYING TO CHANGE SPEEDS/RPM, ETC. TO MAKE THE VIBRATIONS GO AWAY. THIS CONSTANT DISTRACTION IS A SAFETY CONCERN. I IMPLORE YOU TO GET HONDA TO OWN THE SITUATION AND FIND A FIX. *TR

I PURCHASED A BRAND NEW 2013 HONDA PILOT IN SEPTEMBER 2013. FROM THE FIRST DAY OF DRIVING IT, I NOTICED A VIBRATION COMING FROM THE DRIVE TRAIN/ENGINE/TRANSMISSION WHEN THE ENGINE WAS SWITCHING INTO "ECO" MODE. THE VIBRATION CAN BE FELT THROUGH THE STEERING WHEEL, GAS PEDAL, AND FLOOR BOARD. IT BECOMES WORSE WHEN CRUISING AT A LOW RPM, OR WHEN CLIMBING A HILL (NO MATTER HOW STEEP THE HILL IS) WHEN THE ECO MODE IS ENGAGED. THE VIBRATION ONLY STOPS WHEN THE CAR IS REQUIRED TO INCREASE THE RPM, EITHER FROM MANUALLY DEPRESSING THE GAS PEDAL, OR THE COMPUTER DECIDING IT NEEDS MORE POWER. THE VEHICLE DOES NOT EXPERIENCE THIS VIBRATION UNTIL THE ENGINE WARMS UP AND THE ECO MODE ENGAGES. WHEN THE ENGINE IS COLD, THE ECO MODE DOES NOT KICK IN, AND THERE IS NO VIBRATION. I NOW HAVE 5600 MILES ON THE PILOT, AND THE PROBLEM SEEMS TO BE GETTING WORSE. I'VE TAKEN THE CAR TO THE DEALERSHIP, WHO WITHOUT TAKING IT FOR A TEST DRIVE ADVISED THAT "THIS IS A KNOWN PROBLEM WITH THE ECO MODE ON BOTH THE PILOT'S AND ODYSSEY'S". THEY WENT ON TO TELL ME THAT THERE WAS NOTHING THEY COULD DO TO FIX IT, AS HONDA HAS DETERMINED THAT THIS IS "NORMAL OPERATION". IN ADDITION TO FILING A COMPLAINT WITH THE DEALERSHIP, I HAVE ALSO FILED A COMPLAINT WITH HONDA CUSTOMER CARE. NO RESOLUTION TO DATE. HAD THE SALESMAN TOLD ME ABOUT THIS "NORMAL OPERATING VIBRATION ISSUE", I WOULD NOT HAVE PURCHASED THE VEHICLE. *TR

WHEN APPLYING THE BRAKES AT LOW SPEED DURING AN EMERGENCY STOP, THE BRAKE PEDAL DEPRESSED AND CONTINUED TO DEPRESS FURTHER TO A POINT WHERE THE LOCATION OF THE ACCELERATOR PEDAL WAS HIGHER THAN THE BRAKE PEDAL. THIS POSITION INTERFERES WITH THE PROPER APPLICATION OF THE BRAKE BY ALLOWING A CLOSE PROXIMITY TO THE HIGHER ACCELERATOR PEDAL, THUS THE DRIVER PUSHING BOTH PEDALS AT THE SAME TIME AND FORWARD MOTION WAS NOT STOPPED UNTIL I RELEASED AND REAPPLIED THE BRAKE, PAYING PARTICULAR ATTENTION TO WHERE MY FOOT WAS LOCATED. VERY UNSAFE ! I HAVE A SIZE 10 W MANS SHOE. I CAN'T IMAGINE SOMEONE WITH A LARGER FOOT SIZE BEING SAFE IN THIS VEHICLE. WHEN I RETURNED TO THE HONDA DEALER, I WAS TOLD THAT IT WAS JUST THE NATURE OF THE VEHICLE AND I NEED TO BASICALLY RETRAIN MY BRAIN AS TO THE POSITION OF THE PEDALS. I'VE DRIVEN FOR OVER 55 YEARS AND HAVE NEVER EXPERIENCED SUCH A PROBLEM WITH A VEHICLE. AND TO BE TOLD THAT AN OBVIOUS DEFECT AS BEING ACCEPTABLE AND SAFE BY THE MANUFACTURER, IS UNACCEPTABLE TO ME. *TR

I PURCHASED A 2013 HONDA PILOT TOURING MODEL ON MAY 3, 2013. OVER TIME, AND NOW WHENEVER I DRIVE BETWEEN 35-45 MPH THE CAR SHUDDERS AND VIBRATES. IT OCCURS IN VCM MODE AND IS NOW PRESENT WHETHER IN VCM MODE OR ACCELERATING. THERE IS NO VIBRATION THRU THE STEERING WHEEL. I FEEL IT THRU THE CAR SEAT, BACK, AND CENTER STORAGE LID. PASSENGERS HAVE REMARKED "WHAT'S WRONG WITH YOUR CAR?" AT 30 MPH THE CAR DRIVES VERY SMOOTH. BY 35 MPH IT'S LIKE DRIVING A DIFFERENT CAR. THE VIBRATION IS GETTING MORE PRONOUNCED AS MILES ACCRUE. *TR

VEHICLE VIBRATION/RUMBLING/SHUTTERING AT SPEEDS AROUND 35-55MPH. APPARENTLY DUE TO VCM(VEHICLE CYLINDER MANAGEMENT SYSTEM) MOST NOTICEABLE WHEN BACKING OFF ACCELERATOR AFTER VEHICLE REACHES CONSTANT SPEED AND ECO LIGHT IS ON, BUT CAN OCCUR WEATHER ECO LIGHT IS ON OR NOT. VIBRATION IS FELT THROUGH OUT ENTIRE VEHICLE BUT AS A DRIVER, IT IS FELT THROUGH THE SEAT, STEERING WHEEL AND CENTER CONSOLE. THIS VIBRATION IS VERY UNPLEASANT AND ANNOYING. VEHICLE WAS TAKEN BACK TO THE DEALER DUE TO US JUST PURCHASING IT WITH ONLY 10 MILES ON IT. THE FIRST TIME THEY REBALANCED THE TIRES. THIS DID NOT HELP. SECOND TIME I TOOK THE SERVICE MANAGER OUT FOR A TEST RIDE TO SHOW HIM WHAT I MEANT. HE FELT THE SAME VIBRATION/SHUTTER/RUMBLE. WE THEN WENT BACK TO THE DEALERSHIP AND TOOK OUT ANOTHER NEW HONDA PILOT THAT WAS ON THE LOT. THE ROAD TEST CAME BACK WITH THE SAME RESULTS. SERVICE MANAGER THEN TOLD ME THAT THE VIBRATION I WAS FEELING WAS DUE TO THE VCM AS THE DIFFERENT CYLINDERS FIRED AND THAT THERE WAS NOTHING THEY CAN DO ABOUT IT AND THAT I WOULD JUST HAVE TO DEAL WITH IT UNTIL HONDA COMES OUT WITH A WAY TO CORRECT THE PROBLEM, WHICH AS FAR AS HE KNOWS THEY HAVE NO INTENTION TO DO SO. APPARENTLY HONDA SAYS THAT THIS IS PART OF NORMAL OPERATION. I PAID OVER $36,000.00 DOLLARS FOR THIS VEHICLE AND FEEL THAT IS NOT NORMAL OPERATION, AND THAT HONDA NEEDS TO CORRECT THIS. *TR

AT VARIOUS SPEEDS THERE IS A VERY ANNOYING SHUDDERING AND VIBRATING AND GROWLING AT 45 MPH 68 MPH. JUST WHEN YOUR READY TO HAVE A SMOOTH RIDE ON THE HIGHWAY IT BEGINS TO SHUDDER IN ECO...ON A STRAIGHTAWAY WHILE FREE WHEELING AND WHILE I AM ON CRUISE CONTROL ... IF YOU ACCELERATE OR DECELERATE, IT WILL CEASE FOR A SECOND AND BEGIN AGAIN.. I HAVE EVEN STAYED AT 68 MPH TO SEE HOW LONG IT WOULD LAST ON A STRAIGHT AWAY WHILE IT WAS SHUDDERING....AND IT CONTINUED ...UNTIL I DECELERATED. *TR

2013 HONDA PILOT 4WD WAS PURCHASED 6/30/2013 FROM DCH TEMECULA. ON 7/1/2013, VTM LIGHT ON INSTRUMENT CLUSTER STAYED LIT IN ALL GEARS, ALL SPEEDS, INCLUDING PARK AND DRIVE, WHICH IS OUT OF MANUFACTURE SPEC'S. DCH HONDA OF TEMECULA CONFIRMED ISSUE ON 7/2/13. RELAY REPLACEMENT WAS NEEDED AND PERFORMED. CAR OUT OF OUR POSSESSION: 2 DAYS. ON 11/26/2013, AT 5,974 MILES, CAR WAS BROUGHT IN WITH VTM LIGHT STAYING ON AGAIN. PART UNAVAILABLE. TOOK CAR HOME WED 11/27/2013 PER ADVISOR "CAR IS SAFE TO DRIVE." PHONE GM; OFFERED A SERVICE CAR ON FRIDAY 11/29/2013 WHILE DEALERSHIP REPLACED VTM CONTROL MODULE. CAR OUT OF OUR POSSESSION: 2 DAYS. ON 12/16/13, 6,573 MILES, VTM LIGHT STAYING LIT ON INSTRUMENT CLUSTER WHILE CAR IS IN ANY GEAR. I WAS ABLE TO DUPLICATE THE ISSUE WHILE CAR WAS IN PARK. SHIFTED THROUGH THE GEARS WHILE STATIONARY -- LIGHT STILL ON. VTM LIGHT WILL NOT ENGAGE ON MANUAL SWITCH. AT THIS TIME, UNABLE TO DETERMINE HOW LONG CAR WILL BE OUT OF POSSESSION UNTIL IT IS BROUGHT IN. IN ADDITION TO VTM LIGHT ISSUE, REAR HATCH GLASS SWITCH WOULD NOT OPEN GLASS, AS PER OWNER'S MANUAL. NOTED DURING PURCHASE; SALES PERSON SAID ABLE TO FIX UNDER WARRANTY. CAR BROUGHT IN ON 7/2/2013. PART WAS UNAVAILABLE UNTIL 7/8/13. DEALERSHIP ABLE TO SWITCH PART OUT FROM CAR ON LOT ON 7/5/13. CAR OUT OF POSSESSION: 1 DAY. TO DATE, CAR HAS BEEN OUT OF SERVICE FOR 5 DAYS WITHIN 5 MONTHS OF OWNERSHIP. AT THIS TIME, I WOULD LIKE AMERICAN HONDA TO ISSUE A SAFETY BULLETIN ON THIS CAR, POSSIBLY ISSUING A RECA

VIBRATION AT 1500 RPM. STOPS WHEN RPM GO ABOVE 2000 OR LESS THAN 1400. *TR

THE ENGINE VIBRATES AND MAKES A NOTICEABLE NOISE WHEN DRIVING SLOW OR WHEN FEATHERING THE GAS PEDAL. *TR

THIS VEHICLE HAS HAD A RATTLING/SCRAPING SOUND WHEN GOING OVER ROUGH PAVEMENT GOING FROM THE RIGHT SIDE OF THE DASH THROUGH THE RIGHT DOOR AND DOWN THE RIGHT SIDE TO THE BACK. IT OCCURS IN ALL TEMPERATURES AND DESPITE THE DEALER REGLUING THE FLOOR AND REMOVING 5 LBS OF AIR FROM THE TIRES, THE NOISE CONTINUES. THE DEALER THINKS THAT IT IS AN ISSUE OF FLOOR PANELS RUBBING AGAINST EACH OTHER AND WILL ATTEMPT A REPAIR AGAIN THIS WEEK, BUT IT SOUNDS LIKE ALOT IS LOOSE. CAR WAS BOUGHT NEW AND HAS NOT BEEN IN AN ACCIDENT. THE SCRAPING SOUNDS CONTINUE... *TR

I HAVE A 2013 PILOT AND I'M FINDING MY BRAKE PEDAL GOES TO THE FLOOR WHILE STOPPED AT A LIGHT. I HAVE 5,000 MILES ON THE VEHICLE AND I'M BEING TOLD THIS IS NORMAL BY THE DEALERSHIP. MY THINKING IS HAVING A BRAKE PEDAL GOING TO THE FLOOR IS NOT NORMAL FOR ANY VEHICLE. I BELIEVE THE DEALER IS NOT ADDRESSING THE CONCERN AND PUSHING AWAY FROM THE REAL SOLUTION. *TR

WE HAVE HAD THIS PROBLEM SINCE DAY ONE (JANUARY 18, 2013) WITH OUR 2013 HONDA PILOT EX 4WD. THE PROBLEM IS A NOTICEABLE VIBRATION WHEN THE ENGINE DROPS DOWN FROM HIGH ECO MODE (4 CYLINDERS) TO LOW ECO MODE (3 CYLINDERS - IF I UNDERSTAND THE ECO CYLINDER REDUCTION SYSTEM CORRECTLY). IT IS SMOOTH IN HIGH ECO MODE BUT AS SOON AS IT DROPS DOWN, THE VEHICLE VIBRATES/RUMBLES SIGNIFICANTLY. IT IS MY WIFE'S PRIMARY VEHICLE AND I DO NOT LIKE TO DRIVE IT FOR THAT REASON. I DO NOT HAVE AN INDEPENDENT AUDIBLE VIBRATION ALTHOUGH WHEN IN LOW ECO MODE IT MAKES A SOUND AS WELL AS A VIBRATION WITH THE VIBRATION BEING THE MOST PRONOUNCED. IT IS ODD THAT ONE PART OF THE ECO MODE IS SMOOTH AND THE OTHER PART IS ROUGH. I CAN PREDICT WHEN THE ROUGHNESS WILL OCCUR WHEN TRAVELING ON A RELATIVELY FLAT ROAD WITH GRADUAL INCLINES AND DECLINES. WHEN THE ROAD DECLINES, THE LOW ECO MODE ENGAGES AND THE VIBRATION INITIATES AND CONTINUES UNTIL THE ROAD BEGINS TO INCLINE AT WHICH TIME THE ECO MODE TRANSFERS FROM ITS LOW MODE TO ITS HIGH MODE AND THE VIBRATION STOPS IMMEDIATELY. THE VIBRATION IS SIGNIFICANT ENOUGH AND IS COMPARABLE TO RIDING ON SMOOTH ASPHALT AND THEN THE SURFACE CHANGING ABRUPTLY TO A ROUGH OIL AND CHIP ROAD SURFACE. WE HAD A 2009 HONDA PILOT LX 4WD WITH THE SAME ECO SYSTEM AND THERE WAS NO VIBRATION IN LOW ECO MODE. HAS ANYONE HAD A SUCCESSFUL FIX/REPAIR OF THIS ISSUE? IT IS VERY ANNOYING TO ME AND THIS CANNOT BE NORMAL BY ANY STRETCH OF THE IMAGINATION. IF NOTHING CAN FIX THIS PROBLEM, IS

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 2,000.

LETTER FROM CONSTITUENT REGARDING HONDA'S 2013 PILOT RECALL (NHTSA RECALL 13V-382/CAMPAIGN#JB5/SERVICE BULLETIN #13-075); HE HAS BEEN UNABLE TO CORRECT THE PROBLEM FROM AMERICAN HONDA MOTOR CO. OR UNIVERSITY MOTORS; REQUESTING ASSISTANCE FROM NHTSA. *SMD THE CONSUMER STATED HE WOULD LIKE TO HAVE THE LONG BLOCK AND SHORT BLOCK REPLACED. HE STATED HE TALKED TO THREE DIFFERENT AUTOMOTIVE MECHANICS, AND IT WAS IN THEIR OPINION THAT REPLACING ONLY THE SHORT BLOCK OF THE ENGINE WAS NOT A TRUSTWORTHY FIX. THE SHORT BLOCK REPAIR PERFORMED UNDER NON-FACTORY CONDITIONS, WHICH COULD LEAD TO CONTAMINATION OF THE ENGINE, THAT WOULD CAUSE SERIOUS ISSUES AND ENGINE FAILURE IN THE FUTURE. THE CONSUMER STATED THE DEALER WOULD NOT RETURN HIS CALLS. ALSO, THE CONSUMER WAS NOT GETTING THE PROPER GAS MILEAGE AS ADVERTISED. THE VEHICLE WAS RATED BETWEEN 16 AND 17 MPG, AND HE WAS GETTING 13 MPG. THE VEHICLE ROLLED BACKWARD ON A SLIGHT INCLINE, WHILE IN DRIVE, THERE WAS A VIBRATION/SHUDDER COMING THROUGH THE VEHICLE, WHEN MAINTAINING A CONSTANT SPEED.

I HAVE A 2013 HONDA PILOT, LESS THAN 1 MONTH SINCE PURCHASE. AT SPEEDS FROM 20 MPH TO 70 MPH MY ENGINE AND CAR WILL, VIBRATE, SHUDDER. THERE IS ALSO A LOW FREQUENCY NOISE THAT SEEMS TO VIBRATE IN MY EAR WHICH IS ALSO QUITE A DISTRACTION. IT SEEMS TO HAPPEN MOST WHEN I AM ON A FLAT OR SLIGHT INCLINE. THE ONLY WAY TO GET IT TO STOP IS TO EITHER SPEED UP OR LET OFF THE GAS. THIS IS VERY DISTRACTING WHILE DRIVING AT HIGHWAY SPEEDS, AND VERY FRUSTRATING SINCE IT IS A NEW VEHICLE. I HAVE TAKEN IT BACK TO THE HONDA DEALERSHIP AND THEY SAID THAT THEY FEEL THE PROBLEM, BUT THEY SAID THAT AMERICAN HONDA STATES THAT THIS IS NORMAL FOR THIS VEHICLE. I DO NOT UNDERSTAND HOW THIS COULD BE NORMAL. A ROUGH FEELING, VIBRATING CABIN AND SHUDDERING ENGINE IS NOT A NORMAL OPERATING CAR. IT FEELS LIKE SOMETHING WILL BREAK OR COME LOOSE, WHICH MAKES ME VERY NERVOUS AS MY CHILDREN COMMUTE WITH ME EVERY DAY. *TR

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT EVERY TIME THE BRAKES WERE ENGAGED, THAT THE BRAKES WOULD SHUTTER AND THAT THERE WAS A VIBRATION ON THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ROTORS FAILED AND NEEDED TO BE RE-FINISHED. THE REPAIR WAS MADE HOWEVER, THE REMEDY FAILED TO CORRECT THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO THEN REPLACED THE ROTORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.

VIBRATION, HUMMING NOISE WHILE IN ECO MODE. AT SLOWER SPEEDS WHILE FEATHER GAS, ECO CAN SOMETIMES SEEMS TO GET CONFUSED ABRUPTLY TURN OFF CAUSING A JOLT LIKE FEELING. AT TIMES, ECO SEEMS CONFUSED WHETHER TO FIRE ON 2, 4, OR 6 CYLINDERS AND CAN BECOME IN ALMOST WHAT I CALL AN ARRHYTHMIA TYPE FEELING, WITH THE VIBRATION JUMPING AROUND UNTIL IT FINDS WHAT IT WANTS TO DO. NOTICED THE ISSUE SINCE I DROVE IT OFF THE LOT. AS EXPECTED, DEALER SAYS THEY CAN'T FIND ANY ISSUE. VIBRATION CAN BE SO BAD THAT I SOMETIMES THINK IT IS THE ROAD, BUT IT IS NOT. WOULD DUMP CAR BUT WOULD LOOSE MONEY. VERY UNFORTUNATE AND WILL NOT BE BUYING A HONDA AGAIN. IF YOU ARE LOOKING INTO ONE, PLEASE BE SURE TO TEST DRIVE AT ALL SPEEDS, ESPECIALLY CRUISING AT SLOW AND FASTER SPEEDS. CRUISING AND FEATHERING THE GAS IS WHEN YOU NOTICE IT MOST. *TR

MY HONDA PILOT STALLED WITHOUT ANY WARNING AND WITHOUT ANY ENGINE LIGHTS APPEARING WHILE DRIVING ON TWO WAY SIDE ROADS AND ENTERING A HIGHWAY. EMERGENCY BRAKE RELEASE HANDLE WAS NOT WORKING OR RELEASING THE BRAKE APPROPRIATELY SAME DAY. HONDA CAN'T REPLICATE THE ISSUE SO THEY SAY THE CAR IS TO GO WITH ME. NO EXPLANATION FOR INCIDENT. MANUFACTURER HAD THEM PUT SOMETHING IN THE COMPUTER TO READ 15 SECOND PRIOR TO AND AFTER A STALL. THIS IS AN UNSAFE VEHICLE TO DRIVE FOR ME, MY FAMILY AND ANYONE AROUND ME IF IT IS UNDIAGNOSED AND UNEXPECTED. POWER STEERING AND BRAKES LOST SO RISKS ARE HIGH. I RUN THE RISK OF CAUSING AN ACCIDENT, INJURY, AND/OR DEATH TO ANYONE IN THE CAR OR OTHERS. I FILED A COMPLAINT WITH HONDA, [XXX] CASE # [XXX] WITHOUT RESOLUTION AND WASTOLD TO PICK THE CAR UP FROM THE DEALERSHIP OR I BE CHARGED A FEE. THE CAR WAS AT BERNARDI HONDA IN NATICK AND THEY DID ALL THEY COULD TO REPLICATE AND WORK WITH HONDA, I WAS TOLD BY THEM TO PICK THE CAR UP OR BE CHARGED A FEE. THEY ARE AWARE THAT THE MANUFACTURER IS INVOLVED. I WENT TO PICK THE CAR UP ON SATURDAY NOVEMBER 2, AND DISCOVERED THE EMERGENCY BRAKE RELEASE CORD IS STILL BROKEN AND THERE WERE SCRATCHES ON MY CAR. I LEFT IT THERE SO THEY COULD ORDER PARTS AND FIX SCRATCHES. PLEASE ASSIST IF ABLE. I READ ABOUT TWO RECALLS BY HONDA FOR THE PILOT AND ODYSSEY REGARDING UNEXPECTED BRAKING AND HOW YOU ASSISTED! THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

OFTEN WHEN I STEP ON THE GAS PETAL THE CAR HESITATES BEFORE ACCELERATING. THE DELAY IN ACCELERATION IS UP TO 3-5 SECONDS. OCCASIONALLY IT FEELS LIKE THE CAR IS GOING TO STALL. WHILE IT HAS BEEN HAPPENING IN THE SUBURBAN AND RURAL AREAS SINCE WE BOUGHT THE CAR IN LATE AUGUST, THIS WEEK I HAD TO DRIVE INTO AND AROUND THE CITY. WHEN I PRESS THE GAS PETAL DOWN, THE CAR SIMPLY DOES NOT MOVE FORWARD AND THEN, WITHOUT WARNING, IT JUMPS FORWARD AT A RAPID RATE. TO CONTROL THE CAR IT IS NECESSARY TO KEEP ONE FOOT ON THE GAS AND THE OTHER ON THE BRAKE IN CASE IT SURGES FORWARD AFTER THE HESITATION. THE PROBLEM IS WORST IN STOP AND GO DRIVING. IT IS FRIGHTENING , A DANGER TO ME AND MY PASSENGERS AND TO OTHER CARS NEAR ME. IT SHOULD BE REPAIRED. *TR

MY 2013 HONDA PILOT JERKS AND SURGES WHEN ECO LIGHT ENGAGES. I HAVE TAKEN THE VEHICLE TO THE DEALER TWICE, WITH A THIRD TRIP SCHEDULED AND AM TOLD, "WE CAN'T RECREATE THE PROBLEM." BUT, IT DOES IT ALL THE TIME WHEN I AM DRIVING, AND APPEARS TO BE A VERY COMMON PROBLEM BASED ON OTHER COMPLAINTS I HAVE READ ONLINE. THIS IS EXTREMELY UNACCEPTABLE AND HONDA NEEDS TO ACKNOWLEDGE THE PROBLEM, AS WELL AS PROVIDE ADEQUATE REPAIR. THIS IMPACTS THE VALUE AND MARKETABILITY OF THE VEHICLE. I WOULD GET RID OF IT TODAY IF IT WOULDN'T HAVE SUCH A NEGATIVE MONETARY IMPACT. *TR

RUNS VERY ROUGH IN ECO MODE. NOTICEABLE VIBRATION IN STEERING WHEEL. CAR HAS DONE IT SINCE BRAND NEW. *TR

UPON APPLYING THE BRAKE IN AN AVOIDANCE SITUATION, I NOTICED THE SPONGY FEEL TO THE BRAKES. WHAT CONCERNS ME MORE, IS THAT DURING THE PROCESS OF THE EVENT, THE BRAKE PEDAL SETTLES DOWN TO BELOW THE HEIGHT OF THE ACCELERATOR AND IF YOUR FOOT ISN'T SQUARE ON THE BRAKE PEDAL, YOU WIND UP HITTING THE GAS WHILE TRYING TO STOP THE VEHICLE.. I NEED TO TALK WITH SOMEONE. THIS IS MOST CERTAINLY A DEFECT IN DESIGN. *TR