Page 4 of 6 · complaints 151–200 of 272

2013 Honda Pilot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Service Brakes
Filed Aug 21, 201630,000 milesOK

WHEN BRAKING FROM HIGHWAY SPEEDS TO EXIT OFF RAMP, CAR SHIMMIES VIOLENTLY. STEERING. DIFFICULT TO MAINTAIN CONTROL OF VEHICLE AS STEERING WHEEL IS ALSO VIOLENTLY SHAKING. THROUGH RESEARCH APPEARS TO BE COMMON KNOWN DEFECT OF THE FACTORY INSTALLED BRAKE ROTORS. REPLACED TIRES, HAD ALIGNED. DID NOT CORRECT. HONDA USED FAULTY, DANGEROUS AND INFERIOR ORIGINAL PARTS. NHTSA SHOULD FORCE HONDA TO ISSUE RECALL. FAILURE OF SAFE BRAKING AT HIGHWAY SPEEDS PUT THE CAR OCCUPANTS AND ALL SURROUNDING VEHICLES IN LIFE THREATENING DANGER.

Service Brakes
Filed Aug 9, 201636,000 milesGA

MY HONDA PILOT EX-L MODEL HAS 36500 MILES. IT ALL STARTED AFTER 20000 MILES, BREAKS STARTED FEELING SPONGY AND TAKES LONGER DISTANCE TO STOP THE VEHICLE. WHEN I TOOK IT TO DEALERSHIP, THEY TOLD ME THE BREAKS ARE WORKING AS DESIGNED. NOW MY STEERING IS SHAKING VIGOROUSLY WHEN I APPLY BREAK AFTER 40 MPH SPEED. ANYTHING LOWER THAT SPEED STEERING IS LESS SHAKY BUT I CAN FEEL THE STEERING IS SHAKING EVEN IN THAT SPEED. NOW BREAKING DISTANCE IS LOT LONGER AND DURING RED LIGHTS I AM CROSSING THE LINE DURING INTENSE TRAFFIC STOPS.

Service Brakes
Filed Jun 28, 201628,350 milesNY

FOR THE PAST 8 MONTHS, I HAVE BEEN HAVING A PROBLEM WITH THE CAR EXCELLERATING WHILE I WAS BRAKING. THE DEALERSHIP LOOKED AT THE CAR ON 3 OCCASIONS AND STATED THAT THERE WAS NO PROBLEM WITH THE TRANSMISSION. BECAUSE OF A RECENT SCARE WHILE DRIVING, I TOOK THE CAR TO SOMEONE WHO KNOWS ABOUT CARS. AFTER A TEST DRIVE, HE CONCLUDED THAT THE BRAKES WERE NOT ENGAGING PROPERLY GIVING THE FEELING THAT THE CAR WAS EXCELLERATING. HE FELT THAT THE ABS WAS NOT FUNCTIONING CORRECTLY AND RAISED AN ISSUE THAT COULD AN ACCIDENT AS THE BRAKES WERE DISENGAGING WHEN THE DRIVER EXPECTED THEM TO STOP THE CAR. HE ALSO FELT THAT THE BRAKE ACTION COULD CAUSE A LOSS OF CONTROL IT HAPPENS AT BOTH STREET AND HIGHWAY SPEED.

Seats › Front Assembly › Head Restraint
Filed May 19, 20161 milesDC

THE NHTSA HEADREST STANDARDS ARE [XXX]. SERIOUSLY, DID ANY OF YOU EVEN [XXX] DRIVE A CAR WITH A HEADREST IN THE POSITION YOU MANDATE? YOU ARE INCOMPETENT AT YOUR JOB. FAIL! QUIT YOUR TAX PAYER FUNDED JOB AND GO WORK FOR A PAYCHECK. GO RUIN YOUR OWN LIFE INSTEAD OF RUINING EVERYONE ELSE'S FOR A CHANGE!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Fuel/Propulsion System
Filed May 18, 201630,000 milesTX

"CHECK GAS CAP" LIGHT REPEATEDLY ILLUMINATES. DEALERS AND MECHANICS SAY "TIGHTEN GAS CAP" OR REPLACE. DOES NOT SOLVE PROBLEM. PROBLEM IS FUEL PUMP CREATES HIGH PRESSURE AND WHEN EXCESS FUEL GOES THROUGH PRESSURE REGULATOR, FUEL FLASHES TO VAPOR; TANK LOSES VACUUM AND WARNING ILLUMINATES, DRIVER STOPS CAR IN TRAFFIC TO CHECK, CAUSING SAFETY PROBLEM. HUNDREDS OF COMPLAINTS ON INTERNET. HONDA SHOULD BE REQUIRED TO FIX THE PROBLEM.

Engine
Filed Apr 18, 201628,000 milesNY

WHEN MY PILOT GOES INTO ECO MODE THERE IS CONSIDERABLE VIBRATION THAT CAN BE FELT IN THE STEERING WHEEL, GAS PEDAL, INTERIOR DOOR PANEL IF YOUR LEG IS RESTING AGAINST IT, ALSO THERE IS ENOUGH REVERB IN THE CAB THAT AT TIMES IT CAN IRRITATE YOUR INNER EAR. ITS THE WORST AROUND 45 TO 65 BUT CAN BE FELT AT MOST SPEEDS. IT DOESN'T MATTER WHETHER ITS CITY OR HIGHWAY ITS PRESENT WHENEVER ECO IS ON AT CRUISING SPEED. I TOOK MY PILOT TO THE DEALER I PURCHASED IT FROM TO GIVE THEM THE OPPORTUNITY TO TROUBLE SHOOT THE ISSUE. INITIALLY I THOUGHT IT WAS THE TRANSMISSION BUT THEY SAID IT WAS THE ENGINE GOING INTO ECO MODE AND THAT IT WAS NORMAL. I HAVE NEVER HAD A VEHICLES ENGINE PRODUCE THE AMOUNT OF VIBRATION THAT THIS ONE DOES AND TO BE TOLD ITS NORMAL TO ME IS UNACCEPTABLE. I HAVE SINCE READ MANY THREADS AND COMPLAINTS ABOUT THIS SAME ISSUE ON THE INTERNET. THIS NEEDS TO BE ADDRESSED WITH HONDA AND THEY NEED TO PROVIDE A SOLUTION. WE BOUGHT THIS VEHICLE IN THE SUMMER OF 2015, HAVE OWNED IT LESS THAT A YEAR AND THIS ISSUE MAKES IT A VERY UNDESIRABLE VEHICLE TO OWN AND IF HONDA DOESN'T PROVIDE A SOLUTION FOR THIS WE WILL MOST LIKELY GET RID OF THIS VEHICLE AND NEVER BUY ANOTHER HONDA AGAIN NOR RECOMMEND THIS MANUFACTURER.

Vehicle Speed Control
Filed Mar 26, 2016100 milesNY

SIMILAR TO NHTSA # 10819872 (ATTACHED PDF). VEHICLE GAS PEDAL/ACCLERATION BECOMES UNRESPONSIVE WHEN TAKING FOOT OFF GAS AND MANEUVERING LEFT/RIGHT OR AROUND A CURVE. TRYING TO RE-ENGAGE WILL TAKE 3 SECONDS OR NOT AT ALL. REMEDY IS TO TAKE FOOT OFF GAS AND PUMP THE GAS PEDAL. THIS CAUSES VEHICLE TO LURCH FORWARD. I HAVE LEARNED TO BRAKE TORQUE TO REGAIN GAS PEDAL CONTROL. THIS HAS HAPPENED SINCE 9/2013 AND IT IS NOW 3/2016. ALSO SPEED VARIES 10-20 MPH AND MILEAGE IS NOW 13000. ALMOST ACCIDENTS UNTIL I GOT USED TO IT.

Service Brakes
Filed Mar 15, 201619,000 milesNJ

SEVERE VIBRATION WHEN BRAKING AT SPEEDS GREATER THAN 50MPH. PROBLEM STARTED AT APPROXIMATELY 19,000 MILES. HONDA DEALER CUT ROTORS AND PROBLEM RECURRED AGAIN AT 40,000. ROTORS ARE DEFECTIVE AND NEEDED TO BE REPLACED.

Engine
Filed Feb 3, 2016NJ

I PURCHASED MY 2013 HONDA CERTIFIED PRE-OWNED IN AUGUST 2015. TEST DRIVE WAS SHORT AND FELT NO ISSUES. FELT THE SHUDDER ON A HIGHWAY DRIVE THE NEXT DAY. NOW I QUESTION IF THE SALESPERSON KNEW THIS WOULD BE NOTICED AND DELIBERATELY MADE THE TEST RIDE SHORT TO AVOID THIS BEING NOTICED. I EVEN ASKED HER ABOUT THE VIBRATION ISSUE FROM REPORTS I HAD READ ABOUT BEFORE THE PURCHASE. I WAS TOLD THIS WAS NOT AN VALID ISSUE AND THAT SHE HAD OWNED A PILOT AND NEVER FELT ANYTHING. THE CAR WAS BROUGHT BACK AND A SOFTWARE UPDATE WAS DONE AS WELL AS FLUID CHANGE IN TRANS WITHIN THE FIRST MONTH. IT STILL HAD THE SHUDDER. AFTER DRIVING FOR A FEW WEEKS TO GIVE IT A CHANCE TO PROVE ITSELF AND IT NOT ME "LOOKING" FOR A PROBLEM I CALLED AND SPOKE WITH THE SERVICE MANAGER TO REPORT THIS AND INFORM HIM I WOULD COMING BACK WHEN MY SCHEDULE ALLOWED. IT IS GETTING MORE FREQUENT AND IT DOES NOT SEEM TO MATTER WHETHER IN ECO MODE OR NOT. THE SHUDDER USUALLY HAPPENS AROUND 38-42 MPH. BUT WILL BEGIN ANYTIME THE VEHICLE CRUISES IN ANY SPEED RANGE CONTINUALLY. AT HIGHER SPEEDS I CAN FEEL MY SKIN SHAKE LIKE ONE OF THOSE FAT BURNING SHAKING BELTS FROM YEARS PAST. (JUST SO YOU KNOW I AM OF AVERAGE BUILD WITHOUT EXCESSIVE BODY SKIN.) BROUGHT THE CAR BACK A SECOND TIME. THAT WAS TODAY FEB. 3, 2016. WENT FOR RIDE WITH THE SERVICE MANAGER. TOLD HIM IT SEEMS TO BE GETTING WORSE. HIS CONCLUSION WAS THAT THIS "SHUDDER" WAS A "CHARACTERISTIC" OF MY $28,000 PURCHASE. MY 1999 SUBURBAN THAT I TRADED IN HAD A BETTER RIDE.

Unknown or Other
Filed Jan 12, 201642,000 milesNJ

THE CAR HESITATES AND DOES NOT ACCELERATE, ESPECIALLY WHEN MAKING A TURN OR SLOWING DOWN AND THEN ACCELERATING IN TRAFFIC. IT DOES ACCELERATE AFTER IT PAUSES, IT IS VERY SCARY TO HAVE IT STOP AND NOT MOVE. THIS VIN WAS NOT PART OF THE RECALL ANNOUNCED TODAY, BUT THE PROBLEM IS EXACTLY WHAT IS HAPPENING WITH MY CAR. WILL THERE BE MORE RECALLS FOR THIS PROBLEM? WE HAVE BROUGHT IT TO THE HONDA DEALER WHEN IT WAS NEW, AND AGAIN BEFORE THE WARRANTY RAN OUT. THEY DENY THAT THERE IS A PROBLEM. IT IS NO LONGER UNDER WARRANTY.

Service Brakes
Filed Jan 7, 201634,000 milesMD

HONDA PILOT 2013 VEHICLE FRONT ROTORS WERE TURNED VERY EARLY IN VEHICLE OWNERSHIP DUE TO SHAKE/SHIMMY/POOR BRAKING ABILITY OF VEHIICLE. VEHICLE IS NOW BACK IN SHOP AND HONDA RECOMMENDS REPLACEMENT OF FRONT ROTORS DUE TO SEVERE WARPING. VEHICLE SKAES/SHIMMIES AND DIFFICULTY BRAKING IS AGAIN EXPERIENCED. SERVICE ADVISOR EXPLAINED HONDA HAS MANUFACTURED THE ROTORS WITH "CHEAP" MATERIALS AND ENCOURAGES "NO SUDDEN BRAKING OR HARD-STEPPING BRAKES " (OF COURSE HONDA REFUSES FINANCIAL COMPENSATION FOR ROTOR REPLACEMENT.) I HAVE SERIOUS CONCERNS ABOUT HONDA USING CHEAP AND POTENTIALLY DANGEROUS MATERIALS FOR BRAKING SYSTEM COMPONENTS. I DRIVE VERY CONSERVATIVELY AND THE VEHICLE HAS NEVER EXPERIENCED "HARSH BRAKING". I FEAR FOR MY SAFETY AND THE SAFETY OF OTHERS THAT HONDA DOES NOT STAND RESPONSIBLY BEHIND THE SAFETY OF IT'S HONDA PILOT 2013 AND ITS ROTOR PROBLEMS.

Air Bags
Filed Jan 7, 2016PA

2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG LIGHT COMES ON RANDOMLY WHILE DRIVING. *SMD THE CONSUMER STATED THE AIR BAG ISSUE HAS BEEN GOING ON, SINCE THE VEHICLE WAS PURCHASED NEW. *JB

Service Brakes
Filed Dec 28, 201524,816 milesNY

PREMATURE WEARING OF THE FRONT BRAKES AND ROTORS. PULLING, VIBRATING, DIFFICULTY STOPPING STARTED EARLY AND INCREASED OVER TIME. PURCHASED THE CAR APRIL 2013. REPLACEMENTS DONE OCTOBER 2014 AT 24,800 MILES. HONDA WOULD NOT REIMBURSE US FOR THE REPAIRS

Wheels
Filed Dec 28, 201537,453 milesNY

PREMATURE TIRE WEAR.PURCHASED CAR APRIL 2013. BROUGHT TO DEALER 09/24/2015 37,453 MILES. VEHICLE SCAN SUMMARY INDICATED THREE TIRES WITH MARGINAL TREAD DEPTH AND ONE WITH TREAD DEPTH LESS THAN RECOMMENDED MINIMUM. DELAER MOVED ONE REAR TIRE TO THE FRONT AND RECOMMENDED I DRIVE 5-10 THOUSAND MILES MORE TO GET MORE VALUE ON THE PRORATING OF THE TIRES. WHEN I RETURNED ON 12/28/2015 WITH 39,915 MILES I WAS TOLD THAT NO PRORATING WOULD BE GIVEN UNLESS I HAD WRITTEN PROOF OF TIRE ROTATION DONE EVERY 5,000 MILES. I DO NOT...WHO DOES? THE SUGGESTION WAS ERRONEOUS MISLEADING AND DANGEROUS BECAUSE IT KEPT ME DRIVING ON BALD TIRES DURING THE WINTER SEASON. THE ROTATION OF THE TIRES IS IRRELEVANT TO THE FACT THAT THE TIRES WORE TOO QUICKLY BECAUSE THEY ARE OF POOR QUALITY.

Service Brakes
Filed Dec 2, 201564,000 milesFL

FRONT BRAKE ROTORS ARE EXTREMELY POOR FOR THIS VEHICLE - I HAVE RE-SURFACED TWO DIFFERENT SETS OF ROTORS 3 TIMES EACH NOW AND THEY CONTINUE TO WARP. THE OEM ONES LASTED 12K MILES BEFORE WARPING THEN NEEDING RESURFACED. I THEN BOUGHT AN AFTERMARKET SET FROM ADVANCE AUTO PARTS AND THEY WARP AT LESS THAN 10K MILES BEFORE HAVING THEM RE-SURFACED. THEY SEEM TO WARP THE EASIEST WHEN TRAVELING AT HIGHWAY SPEEDS AND JUST BRAKING NORMALLY AT AN OFF RAMP WHEN EXITING THE HIGHWAY, THE STEERING WHEEL STARTS TO WOBBLE AND THE BRAKES VIBRATE BADLY. THE BRAKES ARE WAY WORSE AFTER THE ROTORS WARP. 3 TIMES I HAVE HAD THOSE SETS OF ROTORS RE-SURFACED 3 TIMES.

Unknown or Other
Filed Nov 4, 201543,000 milesFL

STALLS AND HESITATES WHEN TURNING LEFT ESPECIALLY ON ROUNDABOUTS

Service Brakes
Filed Oct 22, 201549 milesMN

BRAKES HAVE BAD VIBRATION WHEN STOPPING AT SPEEDS AROUND 60 MPH.

Steering
Filed Oct 18, 2015200,000 milesCT

KEY WILL EITHER NOT GO INTO IGNITION KEY LOCK, OR IT WILL GO IN BUT YOU CAN'T TURN IT TO START CAR

Seats
Filed Aug 18, 201531,000 milesFL

FRONT SEATS CAUSE TERRIBLE BACK, SHOULDER, NECK AND HIP PAIN THAT LASTS FOR DAYS AND FORCES US TO VISIT A CHIROPRACTOR FOR TREATMENT, REPEATEDLY. THEY CAUSE SHOULDERS TO HUNCH AND FORCE NECK FORWARD IN AN UNNATURAL AND UNHEALTHY POSITION. THE PAIN IS A DISTRACTION WHILE DRIVING.

Power TrainCrash1 injured
Filed Aug 4, 201533,000 milesMD

PARKED ON LEVEL PAVED SHOULDER OF SMALL-TOWN 2-LANE ROAD IN UPSTATE NY. PLACED TRUCK IN PARK, AND VERIFIED TRUCK SHIFTER IN PARK. LEFT TRUCK IDLING IN PARK TO KEEP A/C GOING DURING BRIEF STOP TO WALK TO REAR PASSENGER DOOR TO HAND ITEM FROM REAR FLOOR BACK TO TODDLER. AS I APPROACED REAR DOOR, TRUCK (WITHOUT BEING TOUCHED/BUMPED) ENGAGED AND BEGAN DRIVING AWAY UNDER POWER, NOT ROLLING. CHASED TRUCK AND PARTIALLY JUMPED IN (SHORT LEGS). ATTEMPTED TO PUT TRUCK IN PARK TO STOP IT, BUT SHIFTER IN PARK ALREADY, REFOCUSED ON TRYING TO TURN OFF KEYS. TRUCK HAD ENOUGH TORQUE TO DRIVE ACROSS 2-LANE ROAD, FULLY/EASILY DRIVE OVER CURB, THEN DRIVE DOWN INTO GULLY WITH ME ONLY PARTIALLY INSIDE. WHEN TRUCK GOT STUCK AT BOTTOM AND STALLED, FINISHED CLIMBING INSIDE AND TURNED OFF TRUCK. RE-VERIFIED SHIFTER STILL IN PARK. WITNESS AND HUSBAND ALSO VERIFIED SHIFTER STILL IN PARK. MANAGED TO JUST AVOID HITTING BIG TREE AND SETTING OFF AIRBAG. TODDLER UNINJURED, I DIDN'T APPEAR INJURED AT TIME, BUT LEGS AND KNEES BANGED UP REQUIRING DOCTOR'S VISIT. VEHICLE TOWED OUT OF GULLY AND SUPERFICIALLY REPAIRED ENOUGH TO CAUTIOUSLY DRIVE HOME TO MD FOR FULL REPAIR.

Fuel/Propulsion SystemCrash1 injured
Filed Aug 2, 201517,500 milesPR

WHILE DRIVING UP THE DRIVEWAY AND TURNING THE STEERING WHEEL TO THE RIGHT, THE CAR ACCELERATED BY ITSELF, TRIED TO APPLY THE BRAKES BUT THE BRAKES DIDN'T WORK CAUSING THE SUV TO CRASH THRU A CONCRETE FENCE AND DOWN A 40 FEET CLIFF.

Service Brakes
Filed Jul 27, 201528,000 milesVA

WHEN TRAVELING AT HIGH SPEEDS (OVER 60 MPH) AND APPLYING THE BRAKES, THE STEERING WHEEL BEGINS TO VIBRATE VIOLENTLY. MOST LIKELY, THE ROTORS ARE WARPED. I CONTACTED THE DEALERSHIP TO SEE IF THE ROTORS WERE STILL COVERED UNDER WARRANTY, THEY SAID THEY WERE NOT COVERED, BUT A LOT OF PEOPLE WERE HAVING THE SAME ISSUE AS ME. THIS COULD BE VERY DANGEROUS IF THE BRAKES ARE COMPROMISED.

Suspension
Filed Jun 5, 201510,000 milesNY

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT THERE WAS A CONSTANT GRINDING AND RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER MORE THAN FIVE TIMES. THE TECHNICIAN INSPECTED AND TEST DROVE THE VEHICLE BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE TECHNICIAN PROVIDED SEVERAL REPAIRS THAT FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Unknown or Other
Filed May 29, 201530,989 milesNC

I NOTICED A GRINDING SOUND WHEN THE VEHICLE WAS PUT IN GEAR AND MOVING. THE NOISE GOT LOUDER WHEN THE AIR CONDITIONER WAS RUNNING. I TOOK THE VEHICLE TO THE DEALER SERVICE DEPARTMENT TO BE CHECKED OUT. THE SERVICE DEPARTMENT DETERMINED THAT THE REAR ENGINE MOTOR MOUNTS HAVE FAILED AND NEEDED TO BE REPLACED. THE SERVICE TECHNICIAN ADMITTED THAT THIS WAS UNUSUAL. I HAVE REASON TO BELIEVE THAT IS IS UNUSUAL AND DANGEROUS. I HAVE A 2003 HONDA PILOT THAT I DROVE FOR 10 YEARS. I NEVER EXPERIENCED ANYTHING LIKE THIS. I KNOW HOW DANGEROUS MOTOR MOUNT FAILURE CAN BE AS I WAS DRIVING CAR WHEN THE MOTOR MOUNTS FAILED AND CAUSE LOST OF CONTROL OF THE VEHICLE RESULTING IN A CRASH THAT COULD HAVE KILLED THE FOUR OF US RIDING IN THE VEHICLE.

Visibility/Wiper
Filed May 27, 201530,425 milesCA

CAR WAS PARKED IN GARAGE. FOUND FRONT WINDSHIELD CRACKED NEXT DAY. CRACK IS IMPAIRING LINE OF SIGHT. I FEEL THAT WINDSHIELD SHOULD NOT HAVE CRACKED. HAVE READ OF MANY OTHER HONDA PILOTS HAVING SIMILAR PROBLEM.

Wheels
Filed May 19, 201531,000 milesOH

MICHELIN PRIMACY MXV4 235/60/R18, RIGHT REAR PASSENGER SIDE TIRE BLEW OUT SUDDENLY WITH CATASTROPHIC LOSS OF AIR. LUCKY NOT A FRONT TIRE. I WAS ABLE TO GET TO THE SIDE OF INTERSTATE. THE ENTIRE OUTSIDE OF SIDEWALL WAS BROKEN OFF OF TIRE TREAD. TIRES AIR PRESSURE CHECKED BEFORE START OF VACATION. PHOTOS OF TIRE AVAILABLE.

Power Train
Filed May 19, 201530,233 milesNJ

THIS VEHICLE SEEMS TO HAVE A DESIGN FLAW. MANY THREADS EXIST ONLINE DISCUSSING THE SAME. THE VEHICLE EXHIBITS STRANGE BEHAVIOR WHEN SHIFTING FROM P TO D AND LURCHES FORWARD. IN ADDITION SHIFTING BETWEEN GEARS IS PROBLEMATIC AT TIMES. LOTS OF SHUDDERING AND VIBRATIONS. I HAVE TAKE. TO DEALER ON 3 SEPARATE OCCASIONS WITH NO SUCCESS IN GETTING REPAIRED. DEALER DOES NOT ACKNOWLEDGE PROBLEMS. I BELEIVE THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. THANK YOU

Engine
Filed Feb 26, 20151,500 milesTX

ACCELERATOR PEDAL IS DEPRESSED AND THERE IS NO RESPONSE FROM THE MOTOR FOR ALMOST 2 SECONDS. THIS HAPPENS AT SLOW SPEEDS AND ALSO WHEN SLOWING DOWN ON THE FREEWAY ( SLOW DRIVER AHEAD ) THEN PRESSING THE ACCELERATOR PEDAL TO THE FLOOR TO PASS AND AGAIN, NO RESPONSE FROM THE MOTOR FOR SEVERAL SECONDS. THIS IS VERY INTERMITTENT AND I HAVE NOT YET BEEN ABLE TO DUPLICATE IT ON DEMAND. I HAVE BEEN DRIVING FOR ALMOST 50 YEARS AND HAVE NEVER EXPERIENCED THIS TYPE OF PROBLEM. IT CAN BE A BIT SCARY.

Steering
Filed Feb 20, 2015154,000 milesAE

MY IGNITION KEY WILL NOT TURN AT TIMES. I HAVE TO INSERT AND REMOVE THE KEY MULTIPLE TIMES UNTIL IT TURNS. IT HAPPENS RANDOMLY BUT SEEMS TO BE GETTING WORSE AS TIME GOES BY. I AM AFRAID THAT ONE DAY I WILL GET STRANDED. I NOTICED THAT SEVERAL PEOPLE HAVE REPORTED THAT HONDA IS AWARE OF THE ISSUE. *TR

Service Brakes
Filed Feb 18, 2015AZ

BRAKE PEDAL IS SOFT, GOES DOWN SEVERAL INCHES BEFORE THE BRAKES ENGAGE. TOOK CAR TO RIGHT HONDA IN SCOTTSDALE, AZ. THEY SAID ALL HONDA PILOTS DO THAT. THIS IS NOT SAFE AND SHOULD BE FIXED. WEBSITE CHAT ROOMS HAVE COMPLAINT AFTER COMPLAINT ON THIS VERY TOPIC. *TR

Service Brakes
Filed Feb 9, 201512,000 milesAZ

PURCHASED A NEW 2013 HONDA PILOT - WITHIN 7-8 MONTHS BRAKES WERE VIBRATING AND CATCHING. TOOK TO HONDA DEALER FOR REPAIR. DEALER STATED YES THEY WERE AWARE OF THIS PROBLEM AND IT HAD BEEN OCCURRING ON THEIR VEHICLES. WITHIN ANOTHER 8-9 MONTHS SAME THING HAPPENS. DEALER STATED THAT ROTORS BECOME WARPED. THEY REPAIRED BUT I HAD TO PRESSURE THEM TO REPAIR WITH NO CHARGE. PILOT IS NOW JUST OVER 2 YEARS OLD - HAS 34,450 MILES AND IT IS HAPPENING AGAIN. WHEN I MENTIONED THIS TO CUSTOMER SERVICE REP HE STATED "YES VEHICLE WEIGHTS TOO MUCH - IS TOO HEAVY". IF HONDA IS AWARE OF THIS PROBLEM WHY ARE THEY NOT FIXING IT / HAVING BETTER DESIGN, ETC? I WILL NOT PURCHASE ANOTHER HONDA. *TR

Seats
Filed Feb 9, 2015100 milesCA

EVERY TIME I DRIVE THE CAR I HEAR SOME RATTLE- SQUEAKY KIND OF NOISES COMING FROM THE PASSENGER FRONT SEAT , I HAVE TAKEN THE CAR 4 TIMES ALREADY AND THE TECHNICIAN HASN'T BEEN ABLE TO FIX THE PROBLEM . *TR

Engine
Filed Feb 9, 2015500 milesCO

EVER SINCE PURCHASED NEW, THE ENGINE HESITATES AT 10 MPH WHEN ACCELERATING. I HAVE TAKEN IT TO THE DEALER REPEATEDLY, BUT THEY DO NOT GIVE ME ANY REASON FOR WHY THIS IS HAPPENING. IT HAPPENS PERIODICALLY ABOUT TWO TO THREE TIMES A WEEK. PRESENTLY VEHICLE HAS 15,000 MILES ON IT. THIS IS DANGEROUS AS I MIGHT BE CHANGING LANES, ACCELERATING FORWARD, OR TURNING A CORNER, WHEN THE VEHICLE HESITATES. I HAVE ALSO REPORTED THIS TO AMERICAN HONDA, WITH NO EXPLANATION GIVEN BY THEM EITHER. *TR

Service Brakes
Filed Jan 23, 201512,000 milesNY

TL*THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED WHEN THE BRAKES WERE APPLIED, THE VEHICLE VIBRATED AND THE STEERING SHIMMIED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE ROTORS NEEDED TO BE REPLACED. THE FAILURE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. THE VIN WAS UNAVAILABLE.

Engine
Filed Jan 12, 201526,000 milesKS

MY HONDA PILOT VIBRATES AND HUMS WHEN THE ECO LIGHT COMES ON. I NOTICE IT AT LOWER SPEEDS AND RPMS, NOT SURE IF IT IS TRANSMISSION OR ENGINE, MENTIONED TO MY SERVICE TECH BUT THEY COULD NOT FIND AND ISSUE. *TR

Engine
Filed Jan 7, 201589 milesGA

OUR HONDA 2013 PILOT HAS HAD THIS PROBLEM SINCE WE PURCHASED IT NEW. THERE IS AN ENGINE NOISE THAT SOUNDS LIKE METAL VIBRATING/FLAPPING. IT USUALLY OCCURS WHEN DRIVING BETWEEN 40-60 MILES PER HOUR, BUT NOT ALWAYS. IT SEEMS TO HAPPEN WHEN DRIVING UP A HILL OR TURNING. ALTHOUGH IT ALSO OCCURS WHEN DRIVING ON A FLAT SURFACE DURING ACCELERATION. WE BROUGHT IT INTO THE DEALER SERVICE STATION TWICE. THE FIRST TIME THEY DID NOT HEAR IT, BUT NEITHER COULD WE. DURING THE SECOND VISIT. THE MAINTENANCE SUPERVISOR SAID HE BARELY HEARD THE SOUND- IT WAS FAINT. THEY OFFERED NO EXPLANATION, BUT SAID TO BRING IT IN WHEN IT IS LOUDER. I'M CONCERNED THAT THEY WON'T HEAR IT UNTIL OUR 36 MONTH WARRANTY EXPIRES! I'VE READ ONE OTHER COMPLAINT ABOUT THIS NOISE AND SEE NO RECALLS. DOES ANYONE ELSE HAVE THIS PROBLEM WITH THEIR 2WD 2013 HONDA PILOT? *TR

Electrical System1 injured
Filed Dec 30, 201430,700 milesCA

AT ABOUT 12:05 PM, ON DECEMBER 7TH (WHILE DRIVING APPROXIMATELY 45MPH) ON A FLAT SURFACE STREET WITH MY WIFE IN THE FRONT SEAT AND TWO CHILDREN IN THE BACK SEAT, WE HEARD A GRINDING NOISE COMING FROM BENEATH THE FRONT PASSENGER SIDE OF THE CAR. SECONDS LATER, MY WIFE GRABS HER FOOT AND SCREAMS IN EXCRUCIATING PAIN. I PULL OVER AND SAW A .25 INCH? THICK BY 5 INCH LONG ABRASION THAT RAN ACROSS THE ARC OF HER RIGHT FOOT THAT TORE THE TOP LAYERS OF HER SKIN. AFTER WE STOPPED BY A LOCAL TARGET TO BUY GAUZE AND BANDAGES AND DROPPED OFF OUR CHILDREN AT A LOCAL FRIEND'S HOUSE I CHECKED MY WIFE INTO URGENT CARE AT ST. JUDE'S HOSPITAL, LOCATED WITHIN TEN MILES OF THE INCIDENT, TO HAVE THE WOUND EXAMINED. A PHYSICIAN DIAGNOSED THE ABRASION AS A SECOND DEGREE ELECTRICAL BURN AND GAVE HER A TETANUS SHOT AND PAIN MEDICATIONS. I REPORTED THE ISSUE TO OC HONDA WORLD, THE DEALERSHIP WHERE I PURCHASED THE CAR FROM WHILE WAITING IN LOBBY. I TOOK THE CAR IN ON DECEMBER ON 9TH AND 17TH AND THE SERVICE DEPARTMENT AT OC HONDA WORLD FOUND NOTHING FAULTY. PHOTOS OF THE INJURY COULD BE VIEWED AT: HTTP://TINYURL.COM/PILOT-INJURY-PHOTOS. I CONTACTED [XXX], HUMAN RELATIONS MANAGER, FROM HONDA OF NORTH AMERICA ON DECEMBER 16TH TO ADDRESS A SAFETY QUESTION HE WOULD NOT ANSWER... IF MY CAR HAS BEEN INSPECTED BY THE SERVICE TECHNICIANS AT OC HONDA WORLD AND FOUND NOTHING FAULTY... IS IT SAFE TO TRANSPORT PASSENGERS IN THE FRONT SEAT OF MY CAR? HE POLITELY AND FIRMLY SAID I CANNOT ANSWER THAT QUESTION. HE STA

Power Train
Filed Dec 24, 201416,750 milesIN

PURCHASED VEHICLE USED AS A HONDA CERTIFIED VEHICLE ON 10/23/14. DURING TEST DRIVE WE DID NOT NOTICE VIBRATION IN DRIVE TRAIN - POSSIBLY BECAUSE FLUIDS WERE COLD. DURING A ROAD TRIP 2 WEEKS AFTER ABOVE DATE, WE NOTICED A VIBRATION IN 51, 52, 53 MPH RANGE. FELT LIKE TRANSMISSION OR TORQUE CONVERTER WAS TRYING TO SHIFT UP OR DOWN. TOOK BACK TO DEALERSHIP AND EXPLAINED PROBLEM, SERVICE WRITER TOOK FOR A TEST DRIVE AND EXPLAINED THAT HE FELT IT WAS WHEN ENGINE WAS GOING INTO "ECONOMY" MODE AND HALF THE CYLINDERS WERE SHUTTING DOWN.???? ON A LATER ROAD TRIP ON MORE OPEN HIGHWAY, WE NOTICED SAME VIBRATIONS IN 61, 62, 63 MPH RANGE - I WATCHED THE ECON. DASH LIGHT AND IT DIDN'T NECESSARILY CHANGE WHEN WE FELT VIBRATIONS. TOOK BACK TO DEALERSHIP AND I DROVE VEHICLE WHILE SERVICE WRITER WATCHED, LOOKED, AND LISTENED. HE SAID HE COULD FEEL VIBRATION BUT UNTIL A WARNING LIGHT CAME ON, THEY MIGHT SPEND MANY HOURS/DAYS TRYING TO FIND PROBLEM BUT NOT LOCATE IT. WE ARE KEEPING OUR FINGERS CROSSED THAT NOTHING SERIOUS DEVELOPS AND ENDANGERS LIVES OR VEHICLE! *TR

Engine
Filed Dec 1, 201424,000 milesCT

TURNED ON THE CAR AND BACKED OUT OF MY DRIVEWAY, WHICH IS SLOPED SO IT DOES NOT REQUIRE ANY ACCELERATION. SHIFTED INTO GEAR ON THE STREET AND BEGAN TO ROLL FORWARD. APPLIED PRESSURE TO THE ACCELERATOR AND NOTICED THAT THE CAR WAS NOT RESPONDING AT ALL - ENGINE WAS NOT REVVING, CAR WAS NOT MOVING FORWARD DESPITE FLOORING THE GAS PEDAL. STOPPED AND SHIFTED INTO REVERSE AND HAD THE SAME PROBLEM. SIMULTANEOUSLY, SEVERAL WARNING LIGHTS APPEARED INCLUDING VEHICLE STABILITY CONTROL AMONG OTHERS. EVENTUALLY HAD TO LEAVE THE CAR DISABLED ON THE SIDE OF THE ROAD AND HAVE IT TOWED TO A LOCAL HONDA DEALER, WHERE THEY WERE UNABLE TO REPLICATE THE PROBLEM. AFTER 3 DAYS, THEY "RESET ALL THE COMPUTERS" AND TOLD ME THE CAR WAS FIXED. SAME PROBLEM OCCURRED 2.5 WKS LATER. AGAIN, DEALER COULD NOT REPLICATE THE PROBLEM. HOWEVER, THEY REPLACED THE "BOX" WHICH THE ACCELERATOR CONNECTS TO AND TOLD ME THE PROBLEM SHOULD BE FIXED. 3 DAYS AFTER RETURNING THE CAR TO ME, THE SAME INCIDENT OCCURRED A 3RD TIME. THIS TIME THE VEHICLE FLUIDS WERE ALSO OVERHEATING. I LEFT THE CAR RUNNING UNTIL A HONDA TECHNICIAN COULD COME AND TAKE A LOOK AND SEE THE PROBLEM IN ACTION. UNFORTUNATELY, HE SHUT THE CAR OFF UPON ARRIVAL AND THEN WAS NOT ABLE TO RECREATE THE PROBLEM. HONDA HAS NOW HAD MY VEHICLE FOR 8 DAYS WITH NO PROGRESS. THEIR ONLY SUGGESTION IS TO UNINSTALL THE REMOTE STARTER WHICH CAME WITH THE CAR WHEN I PURCHASED IT NEW. THEY HAVE NO EVIDENCE THAT THE REMOTE STARTER IS CAUSING THE PROBLEM AND HAVE NOT OFFER

Engine
Filed Nov 7, 2014NY

THIS HAS HAPPENED SEVERAL TIMES: CAR IS A STOPPED OR SLOWLY ROLLING AND YOU STEP ON THE GAS TO GET INTO TRAFFIC FLOOR TO THE FLOOR AND THE CAR DOESN'T MOVE. THE NEWEST INCIDENT TODAY IS THE CAR WAS IN MOTION GOING APPROXIMATELY 10 MPH WHEN IT COMPLETELY DIED. ALL POWER LOST, COULD NOT STEER AND HAD TO PUMP THE BRAKE SEVERAL TIMES TO STOP. DEALERSHIP SAYS VERBALLY OVER PHONE NO OPEN RECALLS ON CAR AND UNLESS THEY CAN RECREATE, THEY PROBABLY CAN'T FIX ANYTHING. I AM GOING TO GET KILLED WITH MY BABY IN THIS CAR. *TR

Engine
Filed Oct 27, 2014100 milesGA

WHEN TRYING TO ACCELERATE AT LOW SPEEDS OR FROM A STOP, THERE IS A 2-5 SECOND HESITATION AND THEN A SURGE. THIS HAS HAPPENED SEVERAL TIMES A WEEK SINCE WE BOUGHT THE VEHICLE. THE SCARIEST PART IS THAT IT IS UNPREDICTABLE. IT IS ESPECIALLY DANGEROUS WHEN ENTERING BUSY TRAFFIC, WHICH WE HAVE A LOT OF. WE HAVE COMPLAINED TO THE DEALER EVERY TIME WE HAVE TAKEN THE VEHICLE IN FOR REGULAR MAINTENANCE. OF COURSE THEY SAY THEY CAN'T MAKE IT FAIL WHEN THEY TEST DRIVE IT. *TR

Service Brakes
Filed Oct 25, 201431,025 milesNV

AT VARIOUS SPEEDS THERE WAS A SEVERE PULSATION. THIS ALSO OCCURED UPON BREAKING. THE VEHICLE WAS BROUGHT TO FINDLAY HONDA IN LAS VEGAS, NV. THIS OCCURED ON 25 JULY 2014. THE MILAGE WAS 31025. ON OCTOBER 16, 2014 I RETURNED MY VEHICLE TO THE SAME LOCATION AND HAD THE IDENTICAL WORK COMPLETED. A RESURFACIMG OF BOTH FRONT AND REAR BREAK DISCS . MILAGE 35128. FOUR THOUSAND MILES LATER AND THE SAME CONDITIION HAPPENS AGAIN! MY CONCERN IS THAT THIS PROBLEM WILL CONTINUE AND I DO NOT KNOW HOW MANY TIMES THESE DEFECTIVE DISCS CAN BE RESURFACED BEFORE I NEED TO HAVE THEM REPLACED. THIS WILL RESULT IN A HUGE EXPENCE, I'M SURE. I EXPECT A MUCH BETTER PRODUCT THAN WHAT I CURRENTLY OWN'. MY SON IS CURRENTLY DRIVING MY 2004 PILOT AND HAVE HAD ALMOST NO PROBLEM WITH THAT VEHICLE WHICH CURRENTLY HAS 136K.MILES. MY REMEMDY SHOULD BE THE REPLACEMENT OF THE BOTH THE FRONT AND REAR WHEELS WITHOUT CHARGE, BECAUSE THIS PROBLEM DOES NOT APPEAR TO BE GETTING BETTER. I EXPECT THE SAME PROBLEM TO OCCUR AT 40K WHICH, OF COURSE IS OUT OF WARRANTY. *TR

Power Train
Filed Oct 13, 2014200 milesME

ANY TIME ECO MODE VCM (VEHICLE CYLINDER MANAGEMENT) ENGAGES ENGINE SHUDDERS AND ENTIRE VEHICLE VIBRATES UNTIL ECO MODE DISENGAGES UPON INCREASED ACCELERATION. *TR

Steering
Filed Oct 13, 201415 milesME

VEHICLE PULLS TO THE LEFT. THE DEALER PERFORMED AN ALIGNMENT AFTER MY TEST DRIVE AND IT IMPROVED SLIGHTLY THOUGH TECHNICIAN INDICATED HE FOUND NOTHING. HAD VEHICLE ALIGNED BY DEALER AGAIN AT 5000 MILES AS IT WAS PULLING LEFT AGAIN. TECHNICIAN FOUND ALIGNMENT NEEDED CORRECTION. VEHICLE STILLS PULLS TO LEFT AND GETS WORSE THE MORE WE DRIVE IT. *TR

Power Train
Filed Sep 18, 20145,500 milesFL

INTERMITTENTLY WHEN STARTING TO DRIVE AFTER BEING STOPPED AT LIGHT OR STOP SIGN THE ENGINE WILL HESITATE AND BOG DOWN FOR A FEW SECONDS BEFORE IT "KICKS IN" AND THEN THERE IS A "SURGE OF POWER". THIS IS VERY ANNOYING AND ALSO VERY DANGEROUS AS SOMEONE COULD EASILY GET REAR-ENDED OR WORSE YET GET CAUGHT IN THE INTERSECTION IN ONCOMING TRAFFIC. THERE IS ALSO VIBRATION AND SHUTTER AT CERTAIN SPEEDS AND SEEMS TO BE WORST WHEN ECO MODE KICKS IN AND WHEN DRIVING CONSERVATIVELY. THERE IS ALSO A PULL IN THE STEERING UPON ACCELERATION. *TR

Fuel/Propulsion System
Filed Sep 8, 20141,000 milesNY

SEVERE HESITATION WHEN TRYING TO ACCELERATE AT LOW SPEEDS...NO RESPONSE FOR 1 TO 2 SECONDS...EXTREMELY DANGEROUS WHEN TRYING TO TURN OR PULL INTO MOVING TRAFFIC...PROBLEM IS SPORADIC BUT FREQUENT(2-3 TIMES PER WEEK. *TR

Latches/Locks/LinkagesFire
Filed Aug 18, 201422,000 milesSC

TEN MINUTES AFTER LOCKING THE PILOT WITH THE DRIVERS DOOR POWER LOCK, WE HEARD TWO BOOMS AND FOUND THE CAR WITH FIRE COMING OUT FROM UNDER THE HOOD AND HAD ENGULFED THE DASHBOARD. THE CAR WAS ENGULFED IN FLAMES BY THE TIME THE FIRE COMPANY COULD USE FOAM ON THE CAR. WE HAD NOT DRIVEN THE CAR FOR 7 HOURS PRIOR. *TR

Engine
Filed Aug 14, 20144,500 milesOR

SOMETIMES WHEN STARTING OUT AND MAKING LEFT OR RIGHT HAND TURN AFTER BEING STOPPED AT A STOP LIGHT OR STOP SIGN, THE ENGINE WILL HESITATE AND BOG DOWN FOR A FEW SECONDS BEFORE IT "KICKS IN" AND THEN THERE IS A "SURGE OF POWER". THIS IS VERY ANNOYING AT THE LEAST AND ALSO VERY DANGEROUS AS ONE COULD EASILY GET REARENDED OR WORSE YET GET CAUGHT IN THE INTERSECTION IN ONCOMING TRAFFIC. *TR

Air Bags
Filed Jul 8, 201412,342 milesNV

ON 06/28/2014 THE FRONT PASSENGER AIRBAG SENSOR INDICATED THAT THE AIRBAG IS OFF WHEN A PASSENGER IS SEATED IN THE SEAT. MY 12 YR OLD SON (114 LBS.) WAS THE PASSENGER AT THE TIME OF FAILURE.WE HAVE DOCUMENTED/PHOTOGRAPHED THE AIRBAG LIGHT INITIATING A SENSOR AS BEING OFF WHILE THE SEAT HAS AN OCCUPANT AND WHILE THE VEHICLE IS BEING DRIVEN. THIS CONSTITUTES A SIGNIFICANT PUBLIC SAFETY HAZARD FOR ALL FRONT SEAT PASSENGERS OF 2013 HONDA PILOT VEHICLES AND ANY OTHER HONDA PRODUCT THAT USES THIS SAME SENSOR.FINDLAY HONDA, 7494 W AZURE DR, LAS VEGAS, NV 89130 , 702-982-4200. FINDLAY SERVICE HAS INSPECTED THE VEHICLE ON 06/30/2014, THEY ADVISED THAT THEY HAD RESET THE "CIRCUITS" TO THE AIRBAGS AND THAT THE VEHICLE WAS READY TO DRIVE. OUR 2013 HONDA PILOT MANUAL INDICATES THIS SENSOR WILL TURN OFF AIRBAGS IF PASSENGER IS LESS THAN 65 LBS. MY SON IS 114 LBS. WHEN THE AIRBAG DISARMED. WE PICKED IT UP LATE ON 06/30/2014 AND DISCOVERED THE SAME ISSUE AND LEFT IT AT THE DEALER SERVICE AGAIN FOR REVIEW TODAY, 07/01/2014.I BROUGHT MY SON IN WITH ME TO FINDLAY DEALERSHIP SERVICE THIS MORNING TO REPLICATE THE ISSUE IN FRONT OF FINDLAY DEALER TWO AUTO TECHS AND SERVICE EMPLOYEE. THE FAILURE OCCURRED AGAIN WITH MY SON IN THE SEAT AGAIN.I WAS JUST ADVISED BY FINDLAY HONDA SERVICE REP, DOUG GRANT ON JULY 2, 2014 THAT HIS TECHS CHECKED WITH HONDA CORPORATE WHO STATED " ANYONE UNDER 150 LBS., SEATED IN THE FRONT PASSENGER SEAT MAY DISABLE THE SENSOR WHICH WILL DISABLE THE FRONT PASSENGER SEAT AIRBA

Service Brakes
Filed Jul 3, 201416,000 milesAZ

THE BRAKES STARTED TO VIBRATE WHEN APPLIED. THIS HAPPENED WITH ONLY 16000 MILES. IT WAS VERY FRIGHTENING TO MY WIFE. NOW THE CAR HAS 35000 MILES AND THE BRAKES ARE BAD AGAIN. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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