Page 2 of 6 · complaints 51–100 of 272

2013 Honda Pilot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Structure › Interior Panels › Sun Visor
Filed Dec 4, 202055,000 milesCA

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE FRONT DRIVER'S SIDE SUN VISOR FAILED TO REMAIN IN THE UP POSITION CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE CONTACT INDICATED THAT A PLASTIC PART USED TO SECURE THE VISOR IN THE UP POSITION HAD CRACKED CAUSING THE FAILURE. THE LOCAL DEALER HONDA OF PASADENA LOCATED AT 1965 E FOOTHILL BLVD, PASADENA, CA 91107 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 55,000.

Engine
Filed Nov 22, 2020131,000 milesNY

MY CHECK ENGINE LIGHT CAME ON AND MY MECHANIC INFORMED ME THAT THE CODE WAS COVERED UNDER A WARRANTY EXTENSION BY HONDA. I TOOK MY VEHICLE TO THE DEALER, THEY AGREED AND REPLACE 4 OF THE 6 MISFIRING PISTONS. THEY RECOMMENDED I REPLACE THE OTHER 2 PISTONS AT MY COST. I DID NOT. THE DEALER SAID THERE WAS NOTHING WRONG WITH THEM AND THAT'S WHY THEY WEREN'T REPLACING THEM. I LATER FOUND OUT THAT THEY ALSO REPLACED SCORED BEARINGS. UPON PICKING UP MY VEHICLE, I TOOK IT TO MY MECHANIC TO FIX A BUSHING THAT THE DEALER RECOMMENDED BE REPLACED. MY VEHICLE WAS ALSO MAKING A TINGING NOISE I WANT LOOKED AT. IT WAS NOT MAKING THIS NOISE PRIOR TO BEING REPAIRED AT DEALER. MY MECHANIC FIXED THE BUSHING AND SUGGESTED I TAKE IT BACK TO THE DEALER AS THE ISSUE WAS A DIRECT RESULT OF THE BURNING OIL WHICH WAS A RESULT OF THE BAD PISTONS. IT WAS THEN THAT THE DEALER TOLD ME ABOUT THE SCORED BEARINGS. THEY SAID THEY WENT TO THEIR REP BECAUSE THERE WAS DAMAGE. I NEEDED A NEW ENGINE. (APPARENTLY THIS WAS KNOWN WHEN I PICKED UP MY CAR THE FIRST TIME). THE REP FOR THE DEALERSHIP INFORMED THEM THAT BECAUSE MY OIL CHANGES WERE DONE AT A PRIVATE MECHANIC AND NOT AT THE DEALERSHIP, NO GOOD WILL WOULD BE GIVEN AND I WOULD BE RESPONSIBLE FOR REPLACING THE ENGINE AT MY OWN COST, AS WELL AS THE WRECKED CATALYTIC CONVERTER, ALSO A RESULT OF THE BURNED OIL FROM THE BAD PISTONS. THE DEALER SUGGESTED I CONTACT AMERICAN HONDA. I DID SO AND AFTER SEVERAL PHONE CALLS THE DEALER WAS INFORMED BY AMERICAN HONDA THAT T

Suspension
Filed Nov 2, 2020NJ

HONDA CUSTOMER SERVICE IN TORRANCE, CA GAVE US CASE # BUT UNHELPFUL.2013 PILOT'S PART OF FRONT SUSPENSION REAR LOWER ARM BUSHING WARRANTY EXTENSION: 7YRS100K MILES.THIS SUMMER LOCAL DEALER SERVICE DEPTS DIDN'T ALWAYS ANSWER THEIR PHONES & COULDN'T ALWAYS BOOK DUE TO COVID/ISSUES.IN JUNE THE HONDACARE WEBSITE + OTHER MEDIA INCLUDING HONDA'S TWITTER WERE DOWN FOR DAYS.AS LOYAL HONDA OWNERS WE WERE PATIENT AS WE'VE ALSO BEEN AFFECTED BY THE PANDEMIC.WE WERE FINALLY ABLE TO HAVE THE SUSPENSION CHECKED DUE TO ROUGH HANDLING/POOR PERFORMANCE/NOISE.DEALER NOTED THAT THE BUSHINGS WERE INDEED CRACKED AS HONDA KNOWS BUT SAID THAT WHILE OUR PILOT'S UNDER 100K MILEAGE OF WARRANTY EXTENSION, HE USED EXCUSE OF OUR PURCHASE DATE JUST A FEW WEEKS PAST 7YRS DESPITE BEING WELL UNDER 100K. HONDA WOULD ONLY OFFER FRACTION OF REPAIR COST W DEALERS DEMANDING $500-600+ TO FIX SAFETY DEFECT FITTING NHSTA CRITERIA; SHOULD BE RECALLED.UNDUE PUNISHMENT FOR NOT PUSHING TO HAVE VEHICLE SEEN SOONER OR KNOWING EXACT PURCHASE DATE.HONDA AWARE OF ISSUE BUT DOESN'T PUBLICIZE OR UPDATE OWNERS FURTHER COMPROMISING SAFETY.DEALER MINIMIZED OUR CONCERNS ON UPLOADED RECEIPT. HONDA SAID 'REQUEST TO MEET DEALER'S DISTRICT MANAGER' BUT DEALER CLAIMS 'CAN'T.'STILL AWAITING THEIR REPLY.HONDA UNHELPFUL SO LEFT VOICEMAIL FOR HONDA OHIO CORPORATE AFFAIRS AND COMMUNICATIONS OFFICIAL WHO SELF-IDENTIFIES ON SOCIAL MEDIA:"TRAINED AS COMPANY SPOKESPERSON" BUT SHE HASN'T REPLIED THO WE FAXED + MAILED LETTER.YET HONDA'S ALL OVER

Unknown or OtherFire
Filed Oct 21, 2020128,000 milesIL

I DROVE TO WORK FIRST THING IN THE MORNING (10 MILES) AND PARKED. I NOTICED 10 MINUTES LATER THAT MY CAR WAS ON FIRE? FROM MY LOCATION, I COULD SEE THE FIRE COMING OUT OF THE PASSENGER SIDE CLOSER TO MY FRONT TIRE. THE FIRE MELTED MY WHOLE DASH AND ENGINE. FRONT TIRES SEEM TO BE PARTLY INTACT FROM FIRE. THE CAR DROVE FINE WITH NO TROUBLES BEFORE THIS HAPPENED???

Unknown or Other
Filed Sep 27, 2020114,521 milesNC

PAINT POPPING OFF TOP ABOVE WINDSHIELD

Air Bags
Filed Sep 19, 2020125,000 milesTX

CHECK FUEL CAP MESSAGE COMES ON SOMETIMES EVEN AFTER I TIGHTEN THE FUEL CAP. SOMETIMES THE MESSAGE STOPS ON ITS OWN. DON'T KNOW WHY. CHECK ENGINE LIGHT COMES ON SOMETIMES AND GOES OFF ON ITS OWN. DON'T KNOW WHY. I NOTICED THESE ALERTS WHEN THE CAR IS MOVING OR SITTING AT AN IDLE. CITY DRIVING WITH VERY LITTLE HIGHWAY DRIVING. I CHECKED HONDA WEBSITE TODAY FOR A LIST OF RECALLS ON MY VIN, BUT THE WEBSITE SAID THAT THERE WERE NOT OPEN RECALLS ON MY VEHICLE. I WONDER ABOUT THE AIRBAGS IN THE VEHICLE.

Service Brakes
Filed Sep 8, 202057,000 milesOR

MY 2013 HONDA PILOT STEERING WHEEL SHUDDERS HARD WHEN BRAKING. THIS STARTED AT AROUND MILEAGE 30K AND THE CAR CURRENTLY HAS 57K ON ODOMETER. WE BOUGHT THE CAR NEW AND HAVE NOT NEEDED ANY BRAKE WORK ON THE FRONT. HONDA SERVICED THE REAR BRAKES SO FAR. HONDA REPRESENTATIVES HAVE TOLD US THAT FRONT SHUDDER OF THE STEERING WHEEL MOST LIKELY MEANS THE ROTORS ARE WARPED AND NEED RESURFACING OR REPLACEMENT. THE SHAKING ON DOWNHILL DRIVING IS SO BAD THE CAR FEELS UNCONTROLLABLY DANGEROUS. YOU MUST DRIVE VERY SLOW WITH HAZARD LIGHTS FLASHING WHEN TRAVELING DOWNHILL AT 20-30 MPH. SHAKING AND SHUDDER HAPPENS AT ALMOST ANY SPEED ABOVE 40 MPH WHEN BRAKES ARE APPLIED.

Structure › Body
Filed Sep 5, 202065,000 milesNC

THE PAINT AROUND THE MOONROOF OF MY 2013 HONDA PILOT WAS PEELING. IT'S WHITE DIAMOND PEARL.

Engine
Filed Aug 14, 2020CA

THE ENGINE IS MAKING AN IDLING NOISE ONLY WHEN THE CAR STARTS IN THE MORNING. TAKES TIME FOR CAR TO INCREASE SPEED

Engine
Filed Jun 28, 202090,000 milesFL

THE CAR HAS ENGINE CHECK LIGHT AND TRACTION LIGHTS ARE ON. MECHANIC DIAGNOSED THE CODES TO MATCH A RECALL WHICH MY VIN IS EXCLUDED EVEN THOUGHT I AM FACING THE SAME EXACT ISSUE. PISTON MISFIRING AND THE ENGINE CAN LOCK AT ANY TIME CAUSING AN ACCIDENT. CODES GIVE TO ME BY MECHANIC THAT SAID THAT HONDA SHOULD ADDRESS THIS ISSUE: DTC - P0301 AND P0304. BULLETIN -13-082. DTC 83-11 AND DTC - 83-12. DEALERSHIP NEVER MENTIONED THIS TO ME I HAD TO GO TO INDEPENDENT MECHANIC. INFO: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10053786-6271.PDF SUMMARY: "THE PISTON RINGS ON CERTAIN CYLINDERS MAY ROTATE AND ALIGN WHICH CAN LEAD TO SPARK PLUG FOULING. THIS CAN SET DTCS P0301 THROUGH P0304 AND CAUSE THE MIL TO COME ON" THIS ISSUE CAME UP TWO TIMES. FIRST THE DEALERSHIP ASKED ME TO SERVICE ALL CAR PARTS WHICH I DID TO GET THE ENGINE LIGHT FIXED - COST ME $1000. THEN THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON THEY TOLD ME THEY CLEANED THE PISTONS AND I SHOULD BE GOOD. THE THIRD TIME I BROUGHT THE CAR BACK TO THEM ALL IN ABOUT THREE WEEKS, THEY SAID OH... YOU NEED $3K TO DO THIS PROCEDURE WHICH HONDA RECOMMENDS AND THEN I LOST IT. I REALIZED I WAS BEING PLAYED AND I TOOK IT TO INDEPENDENT MECHANIC WHICH BROUGHT THIS TO MY ATTENTION. I HAVE BEEN TRYING TO CONTACT AMERICAN HONDA OVER THE PHONE AND THEY DO NOT ANSWER ANY CALLS. THE NUMBER RINGS 3 TIMES THEN PLAYS SOME MUSIC AND THEN ENDS THE CALL. I ALSO SENT THEM AN EMAIL WHICH CAUSED MR MARIO REPRESENTING AMERICAN HONDA, TO CALL ME. I MISSED

Structure › Body
Filed May 28, 202071,000 milesCA

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED ENTERING HER DRIVEWAY, WHEN HER HUSBAND NOTICED THE PAINT PEALING FROM THE ROOF AND FRONT DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO LOCAL DEALER AUTOMATION HONDA VALENCIA LOCATED AT 23551 MAGIC MOUNTAIN PKWY, VALENCIA, CA 91355, (661) 200-9110, WHERE SHE WAS INFORMED THAT THE VEHICLE WAS NEEDING TO REPAINT THE DAMAGE AREA. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 71,000. *BF*JB

Unknown or Other
Filed May 25, 2020CT

ISN'T MY VEHICLE. I'M TRYING TO BUY THIS VEHICLE BUT I FOUND THAT INFO IN THE CARFAX. FIVE STAR AUTOMOTIVE SOUTHBRIDGE, MA 508-765-0257 4.9 / 5.0 14 VERIFIED REVIEWS VEHICLE SERVICED OIL AND FILTER CHANGED A/C REFRIGERANT RECHARGED 2/2/19 206,087 MI. MASSACHUSETTS INSPECTION STATION STURBRIDGE, MA PASSED SAFETY INSPECTION PASSED EMISSIONS INSPECTION 3/13/19 207,860 MI. FIVE STAR AUTOMOTIVE SOUTHBRIDGE, MA 508-765-0257 4.9 / 5.0 14 VERIFIED REVIEWS VEHICLE SERVICED OIL AND FILTER CHANGED 3/19/19 207,996 MI. LUNDGREN HONDA AUBURN, MA 508-832-6200 4.6 / 5.0 211 VERIFIED REVIEWS VEHICLE SERVICED 3/28/19 107,178 MI. CONNECTICUT INSPECTION STATION WATERBURY, CT PASSED EMISSIONS INSPECTION POTENTIAL ODOMETER ROLLBACK THERE ARE SIGNS OF POTENTIAL ODOMETER ROLLBACK HERE, SO VERIFY THE MILEAGE WITH THE SELLER. I KNOW I WOULD.

Structure
Filed May 22, 202060,000 milesCA

THE PAINT ON TOP OF PILOT JUST ABOVE THE WINDSHIELD AND BEFORE THE SUNROOF IS PEELING. I'VE SEEN LOTS OF OWNERS HAVING THE SAME PROBLEM. I NOTICED THIS WHEN I WASHED THE PILOT AND SAW THE PAINT HAS BUBBLES AND HAD CHIPPED ALREADY. I HAVE BEEN DRIVING IT AND NOTICED THERE IS NOW A BIG PART OF THE PAINT THE PEELED AWAY. *TR

Air Bags
Filed May 14, 202020 milesGA

I THOUGHT FINALLY I COULD START ENJOYING THE LUXURY IN A CAR BUT HONDA COMPANY PAINTED MY FACE SHAME BY MAKING ME FEEL DISAPPOINTED WITH THEIR PRODUCT. MY CAR STEERING IS SO HARD FOR ME A WOMAN, THE AIR CONDITIONING WILL NOT BLOW TO THE RIGHT DIRECTION EVEN WHEN I SET THE MODE, THE BELT IS NOT PROPERLY POSITIONED, THE ROOF PAINT IS PEELING OFF IN LESS THAN A YEAR I BOUGHT IT, THIS IS 2013 VEHICLE , THIS REALLY BROKE MY HEART AS A SINGLE MOTHER, I HAVE A LOT ON MY PLATE ALREADY, NOW ADD ALL THESE. SOMEBODY PLEASE HELP ME, I'M LOOSING IT , PLEASE HELP ME😭😭😭😭 *TR

Structure › Body
Filed May 5, 2020FL

PAINT CHIPPING, COMING RIGHT OFF ON THE HOOD WHILE DRIVING IN THE RAIN. *TR

EngineFire
Filed Mar 25, 2020161,000 milesIN

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THE VEHICLE BURNED A QUART OF OIL EVERY 20 MILES. THE CONTACT STATED THAT THE VEHICLE FAILS TO ACCELERATE OF 20 MPH, SMOKE WAS SEEN COMING FROM THE ENGINE COMPART, AS WHEEL AS THE POWER BRAKE ASSIST FAILS. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE TO BASNEY HONDA (3820 GRAPE RD, MISHAWAKA, IN 46545) WHERE THE VEHICLE WAS DIAGNOSED WITH A PISTON RING FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 161,000.

Structure › Body
Filed Mar 10, 202085,000 milesDC

ON 2018, THE PAINT ON THE ROOF BEGAN TO PEEL IN CHUNKS BETWEEN THE WINDSHIELD AND MOONROOF. ADDITIONALLY, THE WHOLE BODY PAINT BEGAN TO FADE REGARDLESS OF HOW OFTEN IT WAS WASHED AND WAXED. THE ISSUE WAS BROUGHT UP TO A LOCAL DEALER AND THEY WERE ONLY WILLING TO PAINT THE ROOF AND SIDE BECAUSE IT WAS THE ONLY THING THAT HAD BEEN IDENTIFIED AS A VEHICLE RECALL MATTER. THE ROOF HAS BEEN FIXED BUT NOW THE CAR LOOKS AWKWARD AS ONE PORTION IS VERY SHINY WHILE THE REST LOOKS HORRIBLY FADED. THE REST OF THE PAINT HAS ONLY BECOME WORSE AS THE TIME PROGRESSED. WHY ISN'T ANYONE AT HONDA CORPORATE NOT FIXING THIS? IT IS A KNOWN QUALITY DEFECT AND NO FIX IS BEING DONE. I ASKED A BODY SHOP FOR A QUOTE TO SEE HOW MUCH IT WOULD BE TO PAINT THE REST OF THE VEHICLE. $8000.00 TO FIX THE ISSUE!!!

Structure › Body
Filed Jan 28, 202024,000 milesMS

2013 HONDA PILOT WITH ONLY 31K MILES AND PAINT IS PEELING OFF. HONDA ISSUES A TSB BULLETIN AND ARE COVERING ROOFS AND TAILGATES THAT ARE PEELING. SO THEY HAVE ADMITTED THERE IS A PAINT DEFECT BUT THE PROBLEM IS ITS THE SAME PAINT/PRIMER USED ALL OVER THE CAR. MINE IS PEELING AT TO OF BACK DOOR AND AROUND FRONT AND BACK WINDOW. I KNOW IT'S ONLY GOING TO GET WORSE. BODY SHOP SAID THEY'VE SEEN A GOOD DEAL OF WHITE HONDAS WITH THIS SAME ISSUE AND SAID THERE IS OBVIOUS DEFECT IN PRIMER CAUSING PAINT ADHERENCE ISSUES. THEY ARE 1500 PEOPLE ON A FACEBOOK PAGE THAT HAVE THE SAME ISSUE ALSO. HOW CAN HONDA CONTINUE TO GET AWAY WITH TREATING CUSTOMERS THIS WAY. THIS IS MY 4TH HONDA BUT ITS LOOKING LIKE MY LAST UNLESS HONDA STEPS UP AND DOES THE RIGHT THING!!!

Air BagsCrash1 injured
Filed Jan 23, 202089,000 milesNY

TL* THE CONTACT OWNED A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STRUCK A DEER. THE CONTACT STATED THAT ONLY THE PASSENGER'S SIDE AIR BAG DEPLOYED. THE LOCAL POLICE DEPARTMENT HAD THE CONTACT DRIVE THE VEHICLE TO A REST AREA. A POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE FOLLOWING DAY THE CONTACT WENT TO THE DOCTOR AND WAS DIAGNOSED WITH WHIPLASH AND A CONCUSSION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE VEHICLE WAS DEEMED TO BE A TOTAL LOSS BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Engine
Filed Nov 19, 2019LA

I CHANGED TIRE ,BUSHING STABILIZER,WHEEL BALANCE ALIGNMENT, CHANGED THE TIE ROD AND CV AXLE BUT THE CAR STILL SHAKING BETWEEN THE SPEED OF 60MPH-70MPH..I DON'T REMEMBER WHEN MY HONDA PILOT 2013 MISFIRED THEN THEY FIXED IT BUT MY TIMING BELT EVERYTHING WAS MAKING SOUND , I SPENT TO MY MECHANIC FRIEND COZ THE DEALER CHARGE ME A PRICE OF 950$ TO DO TIMING BELT SERVICE.

Engine
Filed Nov 17, 201985,600 milesPA

MISFIRED 2ND CYLINDER, EXCESSIVE CARBON AND OIL FOULING ON SPARK PLUG. IGNITION COIL NEEDS REPLACED QUICKLY.

Engine
Filed Nov 13, 201990,000 milesMS

THE CAR IS MAKING THESE HORRIBLE NOISES. THE DEALERSHIP CLAIMS EVERYTHING WAS FIND WHEN THEY SOLD IT TO US. WE TOOK IT BACK A FEW DAYS LATER FOR THEM TO FIX IT AND THEY CLAIMED TO FIX IT BUT NEVER DID. WE HAVE TAKEN IT TO MULTIPLE MECHANICS AND THEY CAN NOT FIGURE OUT WHAT IT IS AFTER HAVE IT AT LEAST 3 OR 4 DAYS. IT'S LIKE A VIBRATION/GRINDING NOISE. THE ALIGNMENT IS FINE BUT IT STILL PULLS AND THE STEERING WHEEL IS OFF. IT ALWAYS MAKES A GRINDING NOISE AND THE VIBRATION AND GRINDING STARTS WHEN YOU ARE DRIVING AND IT HITS A CONSTANT SPEED EVEN WHEN YOU DONT USE THE CRUISE CONTROL.

Air Bags
Filed Sep 16, 2019CO

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KUNI HONDA ON ARAPAHOE (LOCATED AT 10750 E ARAPAHOE RD, CENTENNIAL, CO 80112, 720-636-7000) WHO STATED THAT THE PART WAS NOT AVAILABLE AND THE VEHICLE DID NOT NEED THE RECALL REPAIR PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body
Filed Sep 12, 2019CA

EXTERIOR PAINT: TAFFETA WHITE VEHICLE PAINT FADING AFTER 4-5 YEARS FROM ROOF TOP, SIDES, BACK TRUNK AREA, AND HOOD.

Service Brakes
Filed Jul 31, 20195,000 milesOR

WHEN DRIVING DOWNHILL ON HIGHWAYS AT 50+ MPH, (THE STEEPER THE DESCENT, THE SLOWER THE SPEED REQUIRED TO INITIATE BRAKE PROBLEMS) THE FRONT OF OUR 2013 PILOT STARTS TO SHUDDER WHEN THE BRAKES ARE APPLIED. THIS SHUDDER IS SO EXTREME THAT WE SOMETIMES HAVE DIFFICULTY MAINTAINING CONTROL OF OUR PILOT AND OF SLOWING DOWN IN TIME TO AVOID HITTING OTHER CARS, AS WELL AS STAYING IN OUR LANE WHEN TRAVERSING HIGHWAY CURVES. THIS SHUDDER BEGAN RIGHT AFTER WE LEFT THE DEALERSHIP WITH THE NEW SUV. VARIOUS MECHANICS HAVE BEEN UNABLE TO FIX THE PROBLEM, EVEN AFTER WORKING ON OUR BRAKES, AND HAVE CAUTIONED US TO BRAKE GRADUALLY WHILE DRIVING MOUNTAIN ROADS AND HIGHWAYS. WE FEEL THAT HONDA SHOULD REACH OUT TO THOSE WITH THIS ISSUE AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE.

Service Brakes
Filed Jul 19, 201960,000 milesMS

WHEN THE BRAKES ARE APPLIED THE FRONT END STARTS TO VIBRATE AS THE CAR IS MOVING ON STREETS, ROADS, HIGHWAYS AND INTERSTATE HIGHWAYS. NOT DURING A TURN, YET. JUST MOVING FORWARD. THERE HAS BEEN NO ACCIDENT AS OF YET BUT, I AM FEARFUL THAT THE VIBRATION WILL NOT ALLOW THE CAR TO STOP IN TIME TO SAVE MY LIFE AS WELL AS WHO EVER I HIT. THIS IS A DANGEROUS SITUATION. THE PILOT WAS TAKEN TO THE LOCAL HONDA DEALERSHIP THIS MORNING. THEY CALLED WITH A BILL FOR 1,052.00 FOR COMPLIANCE BUSHINGS. THIS CAR IS SIX YEARS OLD WITH 61,026 MILES, WAY TOO YOUNG TO BE COSTING ME THAT MUCH MONEY FOR A 'FRONT / REAR STABILIZER', THAT SHOULD BE A PROBLEM AT MAYBE 200,000 MILES. WILL I EVER BUY ANOTHER HONDA? LET'S SEE!!!!! HMMMM. I'M THINKING ABOUT IT.

Air Bags
Filed Jul 5, 2019NY

TAKATA RECALL WENT TO HONDA CITY OF BETHPAGE BECAUSE I RECEIVED AN EMAIL REGARDING AN AIRBAG RECALL. WAITED HOURS JUST TO LET ME KNOW AIRBAG WAS DEPLOYED AND WILL NOT FIX IT. I DIDN'T KNOW WHEN I BOUGHT THE CAR THE AIRBAG WAS DEPLOYED. DIDN'T EVEN BOTHERING ASKING ME I WANTED IT TO BE FIX OR NOT. SO I'M ASSUMING HONDA DOES NOT FIX AIRBAGS.

Unknown or Other
Filed Jul 5, 2019110,000 milesIN

PAINT BETWEEN THE SUNROOF AND FRONT WIND SHIELD PEELING OFF.

Engine
Filed Jul 5, 2019IN

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED AFTER FLASHING NUMEROUS TIMES. BMW OF MURRIETA (41430 AUTO MALL PKWY, MURRIETA, CA 92562, (951) 200-5491) DID NOT MENTION IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V382000 (ENGINE AND ENGINE COOLING). THE CONTACT FELT THAT THE VEHICLE EXHIBITED THE SAME FAILURE LISTED IN THE RECALL CAMPAIGN. THE CONTACT ALSO STATED THAT THE ENGINE CONSTANTLY HAD A REDUCTION IN POWER WHEN NEEDING TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Structure › Body
Filed Jul 5, 2019TX

PAINT IS PEELING

Structure › Body
Filed Jun 22, 201995,517 milesKS

COMPLAINTS INVOLVING PAINT PEEL FROM HONDA PILOT RECALL. VEHICLE PAINT IS PEELING AT ROOF LINE COMMON TO WHERE WINDSHIELD INSTALL AND SUNROOF INSTALL. QUALITY OF PAINT IS NOT ISSUE. MANUFACTURING PROCESS IS THE ISSUE. MOST LIKELY A RESULT OF POOR WORKMANSHIP DUE TO PREPARATION OF METAL PRIOR TO APPLICATION OF PAINT EITHER MANUALLY OR ELECTROSTATIC APPLICATION. WILL REQUEST FULL REPAINT OF VEHICLE FROM DEALERSHIP AT MANUFACTURE EXPENSE. VEHICLE IS GARAGED IN 70-75 DEGREE ENVIRONMENT AND IS DRIVEN TYPICAL MILES FOR AGE OF VEHICLE. NO KNOWN EXTERNAL ISSUE SUCH AS CHEMICAL SPILL HAIL OR OTHER DAMAGE HAS OCCURRED ON AREA OF CONCERN OR ANY OTHER AREA. ORIGINAL OWNER OF VEHICLE. BOUGHT NEW FROM EXCELLENT DEALERSHIP. DEALERSHIP HAS DONE 100% OF ALL MAINTENANCE AND REPAIRS INCLUDING TIRE REPLACEMENT, TUNE UPS, ETC.

Electrical System
Filed Jun 3, 201960,000 milesTX

VEHICLE WAS PARKED AND REAR LATCH WAS UNABLE TO OPEN FROM BUTTON ON HATCH OR KEY. THIS IS A SAFETY HAZARD NOT BEING ABLE TO OPEN REAR LATCH. I COULD NOT FIND ANY WAY TO OPEN THE REAR LATCH EVEN FROM INSIDE WITH AN ESCAPE BUTTON.

Exterior Lighting
Filed May 22, 2019OK

THE LOW BEAM HEADLIGHT ON THE PASSENGER SIDE STOPPED WORKING. I REPLACING THE BULB, BUT IT STILL WOULDN'T WORK. SIX TO EIGHT WEEKS LATER THE DRIVERS' SIDE LOW BEAM STOPPED WORKING. WHEN LOOKING IT UP ONLINE, I FOUND MANY PEOPLE HAVE HAD THE SAME ISSUE AS FAR BACK AS 2005 HONDA MODELS AND NOT ONLY WITH THE PILOTS BUT SEVERAL OTHER MODELS. I HAVE AN APPOINTMENT ON 5/30/19 AT A HONDA DEALERSHIP TO REPAIR A RECALL ON THE PASSENGER SIDE AIRBAG AND WILL GET AN ESTIMATE ON THE COST FOR FIXING THE LOW BEAM HEADLIGHTS. AT WHAT POINT DOES HONDA NEED TO TAKE RESPONSIBILITY FOR THIS PROBLEM INSTEAD OF THEIR CUSTOMERS PAYING FOR THEIR FAULTY WIRING?

Structure › Body
Filed May 9, 201992,000 milesNC

THE PAINT IS PEELING OFF OF MY PILOT. IT IS ONLY 6 YEARS OLD. WORRIED ABOUT POTENTIAL RUST AND COMPROMISE OF THE INTEGRITY OF THE CAR. HONDA WILL NOT TAKE RESPONSIBILITY THOUGH IT IS A WELL-DOCUMENTED PROBLEM.

Unknown or Other
Filed May 7, 201945,000 milesCA

VEHICLE IS PARKED IN A CARPORT IN THE EVENINGS AND IN A CARPORT AT WORK DURING THE WEEKDAYS. THE PAINT ON THE ROOF BETWEEN THE SUNROOF COMPLETELY PEELED OFF IN SHEETS, LEAVING THE META UNDERNEATH EXPOSED.

Structure › Body
Filed May 6, 201965,000 milesPA

LARGE SECTION OF WHITE DIAMOND PEARL PAINT PEELED AWAY FROM THE ROOF OF VEHICLE BETWEEN THE WINDSHIELD AND THE SUNROOF. FURTHER SEARCHING ON THE INTERNET INDICATES THIS IS A WIDESPREAD DEFECT FROM THE FACTORY AND HONDA REFUSES TO ACKNOWLEDGE THEIR IS AN ISSUE. THIS HAS BEEN REPORTED ACROSS THE HONDA LINE WITH WHITE VEHICLES FROM THEIR ALABAMA PLANT. I HAVE PERSONALLY SEEN 2 OTHER WHITE PILOTS WITH SAME PEELING IN MY AREA ALONE ALONG WITH MANY PHOTOS FROM OTHER OWNERS ACROSS THE COUNTRY.

Engine
Filed May 1, 201968,000 milesMD

TL* THE CONTACT OWNS A 2013 HONDA PILOT. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE AND VTM-4 INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

Structure › Body
Filed Apr 29, 201955,900 milesPA

PAINT PEELED OFF ON ROOF BETWEEN WINDSHIELD AND MOON ROOF WHILE DRIVING. APPROXIMATELY 10' BY 12' IS THE SIZE OF THE PEEL. THE AREA OF THE PEEL HAS NEVER COME IN CONTACT WITH ANY FOREIGN OBJECTS NOR WERE THEIR ANY SCRATCHES OR DENT OR DINGS.

Structure › Body
Filed Apr 29, 201980,000 milesGA

PAINT PEELING IN MULTIPLE AREAS ON VEHICLE. STARTED ON INSIDE PASSENGER SIDE FENDER ALONG HOOD LINE AND ROOF BETWEEN TOP OF WINDSHIELD AND SUNROOF. PAINT PEELING IS SHOWING UP IN NEW PLACES AND PROGRESSIVELY PEELING DAILY.

Structure › Body
Filed Apr 27, 201960,000 milesIL

THE PAINT ON MY WHITE 2013 HONDA PILOT BEGAN TO FAIL IN 2017. THE PAINT HAS FAILED AND WAS LITERALLY PEELING OFF IN SHEETS BETWEEN THE WINDSHIELD AND MOONROOF. IT'S VERY CLEAR THIS IS A MANUFACTURING ISSUE SINCE THERE ARE THOUSANDS OF WHITE HONDA VEHICLES EXPERIENCING PAINT FAILURE.

Service Brakes
Filed Apr 23, 2019WA

2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO WARPED ROTORS. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE MANUFACTURER, BUT THE FAILURE RECURRED. *JS

Unknown or Other
Filed Apr 16, 2019AK

THE REAR PASSENGER DOORS HAVE A SAFETY ISSUE. EVERYTIME WE OPEN A DOOR TO GET IN OR OUT OF THE VEHICLE, THE DOOR IMMEDIATELY CLOSES. I BELIEVE IT IS A DOOR CHECK ISSUE. THIS IS CONCERNING BECAUSE WHEN TRYING TO GET SMALL KIDS IN AND OUT , THE DOORS DO NOT STAY OPEN, EVEN IF WE ARE ON COMPLETELY FLAT GROUND. ALSO WHEN TRYING TO GET OUT OF THE 3RD SEAT ROW, THE DOOR CLOSES ON ONES FACE, CAUSING ANOTHER SAFETY ISSUE, ESPECIALLY WITH CHILDREN. I HAVE A NEPHEW WHO HAD HIS FINGER BADLY SMASHED IN THE DOOR DUE TO THIS SAME ISSUE ON ANOTHER HONDA PILOT. I FEEL LIKE THIS IS A RECURRING ISSUE THAT SERIOUSLY NEEDS TO BE ADDRESSED AND FIXED OR RECALLED TO BE FIXED. THIS HAS BEEN AN ONGOING ISSUE FOR PAST 3 YEARS.

Power TrainCrash5 injured
Filed Mar 30, 20192 milesAL

I WAS TRAVELING AT ABOUT 35MPH IN A CITY STREET AND SLOWLY APPROACHING AN INTERSECTION TO MAKE A RIGHT TURN. OUT OF A SUDDEN, THE CAR ACCELERATED WHILE MY FOOT WAS ON THE BRAKE, CRASHING INTO ANOTHER VEHICLE AND RUNNING OFF THE ROAD. BOTH AIRBAGS DEPLOYED.

Power Train
Filed Mar 8, 201995,000 milesMI

I HAD A CHECK ENGINE LIGHT ON THE DASHBOARD AND BROUGHT THE CAR TO THE DEALERSHIP FOR SERVICE. THEY DIAGNOSED THE CAR AND STATED THAT THERE IS SOMETHING WRONG WITH THE TORQUE CONVERTER. I HAVE READ A NUMBER OF REPORTS REGARDING ISSUES WITH THE TORQUE CONVERTER OF THE HONDA PILOT. SIGNIFICANTLY, REPORT STATES THAT THERE IS SHUDDERING AND VIBRATION DURING SHIFT CHANGE. THIS WAS ADDRESSED TO THEM WHEN I HAVE MY CAR WHEN IT WAS BOUGHT BRAND NEW. THEY SAID IT IS JUST THE WAY IT WAS DESIGN BUT HONESTLY, IT WAS REALLY ANNOYING. SO NOW, AFTER ABOUT 95,000 MILES, AN ISSUE CAME UP. I DO BELIEVE THAT THESE TWO EVENT ARE RELATED. PLEASE CONDUCT AN INVESTIGATION REGARDING THIS MATTER. THE SHUDDERING/VIBRATIONS HAPPENS WHEN ACCELERATING, DECCELERATING, AT IDLE, FROM A STOP AND ACCELERATES, WHEN MAKING A TRUN WHILE ACCELERATING SLOWLY.

Unknown or Other
Filed Mar 4, 201987,000 milesGA

PAINT STARTING COMING OFF FIRST SMALL CIRCLE THEN MORE AND MORE IT GOES FROM SIDE TO SIDE BETWEEN MY SUNROOF AND WINDSHIELD.

Structure › Body
Filed Feb 19, 201945,000 milesFL

MY CAR HAS A PROBLEM WITH THE SUN VISORS, WHICH SHOULD BE LATCHED AND OUT OF THE WAY WHILE DRIVING, DROPPING DOWN BLOCKING THE DRIVERS VIEW CAUSING A SERIOUS PROBLEM. (THE PROBLEM EXISTS WHEN THE CAR IS IN MOTION ESPECIALLY IF DRIVING ON A ROUGH OR REPAIRED ROAD.)

Unknown or Other
Filed Feb 19, 201987,000 milesKY

PAINT IS PEELING OFF BETWEEN WINDSHIELD AND SUN ROOF, ON THE HOOD AND FRONT FENDERS. VEHICLE IS 5 YEARS OLD AND IT CLEARLY DELAMINATING, WHICH IS A FACTORY DEFECT FROM THE MANUFACTURER.

Visibility/Wiper
Filed Feb 18, 2019CA

WHEN IT RAINS, WATER LEAKS THROUGH THE WINDSHIELD ON THE FRONT PASSENGER SIDE. THE CEILING, SEAT, AND FLOOR WOULD BE WET.

Structure › Body
Filed Feb 12, 2019NY

MY 2013 HONDA PILOT HAS PAINT PEELING OFF. THE PAINT IS MISSING OFF FROM THE ROOF BETWEEN THE WINDSHIELD AND THE SUNROOF. IT STARTED OUT SMALL DIDN'T THINK ANYTHING OF IT UNTIL MORE STARTED FALLING OFF. I STARTED SEARCHING ONLINE AND NOTICED OTHERS HAVING THE SAME PROBLEM. I EMAILED HONDA AND THEY ARE NOT ACKNOWLEDGING THE PROBLEM AND SAID I'M OUT OF MY WARRENTY. THERE IS DEFINITELY A DEFECT IN THE PAINT THAT WAS USED.

Structure › Body
Filed Jan 31, 2019105,000 milesNH

PAINT IS PEELING DOWN TO THE METAL BETWEEN THE WINDSHIELD AND THE SUNROOF. THE CAR WAS PARKED WHEN IT WAS NOTICED. THE CAR IS GARAGED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Honda Pilot → · Every Pilot year → · How the figures are calculated →