Page 2 of 3 · complaints 51–100 of 134

2009 Honda Pilot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Air Bags
Filed Oct 14, 2016GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 3, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Sep 18, 2016CA

IT HAD BEING MORE THAT 60 DAYS THAT I RECEIVED NOTICE OF THIS RECALL FOR THE PASSENGER AIR BAG ,THAT DEALER AND THE COMPANY HAS BEING NOTIFIED AND HAVE DONE NOTHING YET TO CORRECT THE PROBLEM, HTE PASSENGER SEAT IS OUT OF ORDER.

Air Bags
Filed Sep 16, 2016GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Sep 15, 2016TX

2009 HONDA PILOT. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS/ REMEDY NOT AVAILABLE TO REPAIR AIRBAG RECALL. *SMD

Air Bags
Filed Sep 13, 2016CO

TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 7, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/16*LJ THE CONSUMER STATED THE REPAIR WAS COMPLETED ON SEPTEMBER 19, 2016. UPDATED 10/31/16.*JB

Service Brakes
Filed Sep 7, 2016GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/18/16*LJ *TR

Air Bags
Filed Aug 23, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 22, 2016SC

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 13, 2016CA

TAKATA RECALL. I HAD A MAJOR SERVICE PERFORMED IN LATE MAY 2016, AFTER THE RECALL WAS IN EFFECT, BUT BEFORE I WAS NOTIFIED OF THE RECALL. I HAVE DOCUMENTATION EVIDENCING THE DATE OF THE SERVICE, WHICH WAS AFTER THE RECALL WAS IN EFFECT. I CAN PROVIDE THE DOCUMENTATION UPON REQUEST. IN MAY 2016, I SPECIFICALLY ASKED THE HONDA SERVICE CENTER ABOUT WHETHER MY CAR WAS SUBJECT TO THIS RECALL, SINCE MY HUSBAND'S ACURA MDX HAD THIS RECALL. THE SERVICE CENTER SAID NO, BUT THAT THEY HAD THE PARTS SINCE THE ACURA RECALL WAS IN EFFECT. TWO MONTHS LATER I RECEIVED NOTIFICATION OF THE RECALL, WHICH WAS IN EFFECT A FEW DAYS BEFORE I WENT TO HONDA IN MAY 2016. I IMMEDIATELY CALLED HONDA TO REQUEST A SERVICE APPOINTMENT FOR THE RECALL AND TO OBTAIN A LOANER CAR. THE HONDA PILOT IS MY FAMILY'S MAIN FORM OF TRANSPORTATION AND WE NEED ALL OF THE SEATS TO BE OPERATIONAL. I WAS TOLD BY HONDA THAT SOMEONE WOULD GET BACK TO ME WITHIN TWO WEEKS REGARDING THE LOANER, AND THAT IT WOULD NOT BE POSSIBLE TO ORDER THE REPLACEMENT PART FOR THE RECALL UNTIL FALL 2016. I WAS FURTHER TOLD THAT I SHOULD CALL IN FALL 2016 TO ORDER THE REPLACEMENT PART. IT HAS BEEN OVER THREE WEEKS SINCE I FIRST CALLED HONDA TO REQUEST THE LOANER CAR. I HAVE MADE FOLLOW UP CALLS TO HONDA WITH NO RESPONSE. I FEEL UNSAFE IN MY CAR, AND YET HONDA HAS BEEN UNRESPONSIVE TO THIS SERIOUS SAFETY CONCERN.

Air Bags
Filed Aug 10, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Jul 18, 201680,000 milesGA

WHEN YOU ARE GOING 47 TO 48 MPH, THERE IS A VIBRATION COMING THROUGH THE STEERING WHEEL. IF YOU SPEED UP OR SLOW DOWN, IT STOPS. WE TOOK IT TO OUR MECHANIC. HE TEST DROVE THE CAR, CHECKED IT OUT, THEN CALLED A LOCAL HONDA DEALERSHIP. HE WAS TOLD THAT HONDA IS AWARE OF THE PROBLEM AND WILL NOTIFY US WHEN THEY FIGURE OUT THE PROBLEM. IT WAS NOT DOING THIS WHEN WE BOUGHT THE CAR BUT HAS BEEN DOING IT AT LEAST A YEAR. IT REALLY GETS AGGRAVATING WHEN IT VIBRATES. WE WOULD REALLY LIKE TO GET THIS PROBLEM CORRECTED A ASAP.

EngineFire
Filed Jun 24, 201680,000 milesCA

WITH NO WARNING, THE ENGINE ON MY 2009 HONDA PILOT BLEW UP WHILE I WAS DRIVING ON THE HIGHWAY. THE ENGINE ABRUPTLY LOST POWER AND CAUGHT ON FIRE. LUCKILY I WAS ABLE TO CROSS SEVERAL LANES WITHOUT BEING HIT TO GET TO THE SHOULDER. THEN A GOOD SAMARITAN TOLD ME MY CAR WAS ON FIRE SO LUCKILY I GOT OUT BEFORE I WAS HURT OR KILLED. I CALLED HONDA ABOUT THIS SITUATION. EVEN THOUGH THE 2009 PILOT IS KNOWN TO HAVE AN OIL CONSUMPTION ISSUE -- THE MECHANIC SAID THIS WAS THE CAUSE -- LOSS OF OIL -- WHEN I CALLED I WAS TOLD MY CAR WAS NOT COVERED. NO WARNING LIGHT EVER CAME ON. THE BILL TO REPLACE THE ENGINE WAS $7100 WE DO NOT HAVE. LUCKILY I AND MY FAMILY WERE NOT HURT OR KILLED.

Engine
Filed Apr 27, 2016HI

OUR HONDA PILOT IS BURNING OIL EXCESSIVELY AND HAS BEEN SINCE 2012 ABOUT A YEAR AFTER WE PURCHASED IT. FEW DAYS AGO WE PURCHASED TIRES AND ALSO HAD A LICENSED MECHANIC CHANGE THE CV JOINTS A DAY BEFORE SCHEDULED TO GO IN THE CAR LOSES POWER AND DIES OUT ON THE HIGHWAY. WE HAVE CAR TOWED TO MECHANIC SHOP HE SEES THE CATALYTIC CONVERTER PLUGGED ACCORDING TO HIM IT'S BECAUSE THE EXHAUST SYSTEM IS BAD DUE TO THE BURNING OF OIL. HE CHANGES THE CADALIDIC CONVERTOR TELLS US A FEW DAYS THE SENSOR WILL RESET ITSELF - UNFORTUNATELY THE CAR STARTS SMOKING EXCESSIVELY UNDRIVEABLE.

Engine
Filed Apr 11, 2016170,000 milesMD

EXCESSIVE OIL CONSUMPTION. 170K MILES ON THIS VEHICLE. NOTICED APPROXIMATELY 30K MILES AGO THAT I NEEDED TO ADD OIL BETWEEN OIL CHANGES, WHICH I ALWAYS GET EVERY 3500-4000 MILES. USUALLY TAKES LESS THAN 1 QUART. MOST RECENTLY, TOOK 2+ QUARTS. HONDA ADVISES THIS IS NOT UNUSUAL AND NO REPAIR IS NECESSARY - JUST CONTINUE TO ADD OIL AS NEEDED. SEEMS ABSURD.

Air Bags
Filed Apr 7, 2016TX

I TOOK MY VEHICLE IN FOR THE AIRBAG RECALL AND WAS TOLD THAT THERE WOULD BE A CHARGE TO FIX IT. THE AIRBAG LIGHT IS NOW ON AND WILL NOT GO OFF. I ALSO KEEP GETTING CALLS FROM DEALERS WANTING TO BUY MY HONDA.

Suspension
Filed Apr 2, 201672,563 milesWI

AT 72,563 MILES I EXPERIENCED VIBRATION AND A GROWLING NOISE FROM THE RIGHT FRONT OF THE VEHICLE AT ALL SPEEDS. THE RIGHT FRONT WHEEL BEARING WAS REPLACED TO FIX THE PROBLEM.

Steering
Filed Dec 31, 201520,000 milesTX

THE STEERING WHEEL ON MY 2009 HONDA PILOT VIBRATES EXCESSIVELY AT ANY SPEED OVER 50MPH. I HAVE COMPLETELY REPLACED THE BRAKE ROTOR AND PADS WITH BRAND NEW PARTS. IT IMPROVED SOMEWHAT, BUT DIDN'T ELIMINATE THE VIBRATION PROBLEM. MY ONLINE RESEARCH SHOWS THEY ARE MANY OTHERS WHO EXPERIENCED THE SAME PROBLEMS ACROSS ALL MODEL YEARS. IT APPEARS TO BE A FUNDAMENTAL DESIGN/MANUFACTURING DEFECT. SOME PEOPLE CLAIMED TO HAVE THE VIBRATION PROBLEM FIXED BY REPLACING THE ENGINE MOUNT.

Suspension
Filed Dec 12, 2015NY

AUGUST 2015 I RECEIVED THE LETTER ABOUT DEFECTIVE COMPLIANCE BUSHINGS. I HAD MINE REPAIRED BY MY LOCAL HONDA DEALER. I IMMEDIATELY SENT IN MY REPAIR BILL AND REQUESTED INFORMATION. THAT WAS AUGUST 2015 AND I HAVE NOT HEARD ONE WORD BACK FROM HONDA AND WE ARE NOW IN DECEMBER. THERE ONCE WAS A TIME THAT HONDA QUALITY WAS AMAZING, BUT I SUPPOSE THAT EVEN HONDA BUYS INFERIOR PRODUCTS FROM CHINA AND TRIES TO PASS THEM OFF AS QUALITY LEAVING THE CONSUMER HOLDING THE BAG. REMEMBER WHEN THE CUSTOMER WAS ALWAYS RIGHT!! - R.I.P.

Electronic Stability Control (esc)
Filed Dec 11, 2015CA

THERE WAS A VEHICLE SAFETY LETTER SENT TO ME ABOUT MY CV JOINTS I TOOK THE CAR TO CULVER CITY HONDA IN SEPTEMBER YET HAVE THEY OR ANY HONDA REPAIRED MY CAR. WITH THE LETTER AND NOISE THE CAR IS MAKING IVE YET TO GET REPAIRED. WHEN I TURN THE WHEELS KNOCK CLICKING NOISE

Power Train
Filed Oct 20, 2015103,000 milesMD

TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION COOLER PIECE FRACTURED INTERNALLY, WHICH CAUSED THE TRANSMISSION FLUID TO LEAK INTO THE RADIATOR WITHOUT WARNING. THE DEALER REPLACED THE RADIATOR AND REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 12/01/15*LJ

Engine
Filed Oct 8, 2015CA

V6 ENGINE INTERNAL DAMAGED (TWO CAMS FAILED), DUE TO MULTIPLE ASSOCIATED IDENTIFIED PROBLEMS AND RECALLS (E.G. EXCESSIVE OIL CONSUMPTIONS, SPARKPLUGS FAILURE (REF: PO301,PO302, PO303, PO304), IGNITION COILS FAILURE, TIMING BELTS/TENSIONER, FAILURE OF SOFTWARE EARLY WARNING CODE IDENTIFIER. EARLY SYMPTOMS: ENGINE NOISE (LIGHT HUMMING, TO LIGHT KNOCKING), SERVICED WITH REGULAR MAINTENANCE SCHEDULE A, B, C, D. WHILE DRIVING, THE CAR STOPPED, TOWED TO THE DEALER, THEY INDICATED THE ENGINE IS DAMAGED, NON-OPERATIONAL., INCLUDES ALL OTHER ELECTRIC POWER, RECOMMENDED NEW ENGINE AT $12,500.00.

Suspension
Filed Jun 22, 201577,495 milesCA

AFTER READING THE DREADED COMPLIANCE BUSHING ISSUE ON A FEW HONDA PILOT OWNER'S FORUMS AS WELL AS SAFERCAR.GOV, I THOUGHT ABOUT CHECKING MY VEHICLE TO SEE IF I HAVE THE SAME PROBLEM. SURE ENOUGH, THE BUSHINGS ON BOTH SIDES OF THE VEHICLE HAVE LEAKED. JUST LIKE SIMILAR EXPERIENCES FROM OTHER OWNERS, THE FRONT END OF THE VEHICLE VIBRATES EXCESSIVELY DURING BRAKING.

Tires
Filed May 24, 2015OH

MICHELIN LTX MS 245/65R17. 61,000 MILE, 4 MONTHS TO 5 YEARS AFTER INSTALLED. FOUND SMALL CRACKS ON TREAD AND SIDEWALL BECAUSE OF DRY ROT. AND TIRES LOST PRESSURE QUICKLY. REMAINED 4/32" TREAD, BUT FEAR TO POTENTIAL DANGER. I'M IN OHIO, THE RUBBER SUPPOSE NOT TO DRY ROT SO QUICKLY. I CALLED MICHELIN CUSTOMER CARE, THEY SAID TIRES PASSED 60K WARRANTY. I MENTIONED THEM THAT THIS PROBLEM IS NOT RELATED TO MILLAGE, BUT TIME. I BELIEVE THAT THE PROBLEM IS MATERIAL THAT DRY ROTS TOO QUICKLY.

Steering
Filed Mar 25, 201557,500 milesPA

COMPLETE LOSS OF POWER STEERING WHILE STOPPED OR AT LOW SPEEDS (TRYING TO PULL INTO A PARKING SPACE) AND FRONT END/STEERING COLUMN SHAKING WHILE BREAKING AT 60 MPH. I WAS TOLD BY THE SERVICE REP AT THE HONDA DEALERSHIP THAT I LOST MY POWER STEERING BECAUSE THERE WAS A LEAK FROM ERODED SEAL, CAUSING POWER STEERING FLUID TO LEAK INTO THE BOOTS ON THE UNDERSIDE OF THE VEHICLE. FOR THIS REASON, THERE WAS NEVER ANY LEAKAGE ONTO THE GROUND TO EVER INDICATE THAT THERE WAS A LEAK. ADDITIONALLY, A WARNING LIGHT NEVER CAME ON IN MY DASHBOARD TO ALERT ME OF THE ISSUE. AS A RESULT OF THE LEAK, I WAS TOLD THAT I NEEDED TO REPLACE MY ENTIRE POWER STEERING RACK BECAUSE IT WAS NOT SOMETHING COVERED UNDER MY HONDA POWER TRAIN WARRANTY. I WAS ALSO TOLD THAT I NEEDED NEW BRAKES AND ROTORS FOR THE SHAKING ISSUE, BUT AFTER RESEARCHING THIS ISSUE, I FOUND THAT THIS HAS BEEN A FREQUENTLY REPORTED ISSUE IN HONDA PILOTS AND MAY ACTUALLY STEM BACK TO THE POWER STEERING ISSUE. YESTERDAY, I RECEIVED ANOTHER CALL ADVISING ME THAT THE POWER STEERING PUMP ALSO NEEDED REPLACED DUE TO SUSPECTED DAMAGE THAT INCURRED DUE TO IT BEING DRY FROM THE LEAK. *TR

Engine
Filed Mar 19, 2015120,000 milesGA

THE CHECK ENGINE LIGHT CAME ON. I ADJUSTED THE FUEL CAP BUT IT KEPT COMING ON...SO I TOOK IT IN TO LEARN THAT I HAD LITTLE, IF ANY OIL. I HAD THE OIL CHANGED AT THE HONDA DEALER LESS THAN 2 MONTHS PRIOR TO THIS HAPPENING! NO INDICATOR LIGHTS CAME ON TO SAY THAT THE OIL WAS LOW. I DID RESEARCH ONLINE AND NOTED THAT SIMILAR HONDA OWNERS WERE HAVING THIS PROBLEM. THE OIL IS LEAKING AT AN EXCESSIVE RATE. SO I GOT THE OIL REPLACED. NOW, 2 MONTHS LATER, THE CHECK ENGINE LIGHT IS BACK ON DUE TO LOW OIL LEVELS, WHICH WERE JUST REPLACED. THERE IS AN ISSUE WITH THE OIL STAYING IN THE VEHICLE, AND THERE ARE SEVERAL COMPLAINTS WITH THIS ISSUE! *TR

Visibility
Filed Mar 12, 2015FL

THE DRIVER SIDE VISOR IS DEFECTIVE AND WILL NOT STAY FLUSH WITH THE ROOF; IT IMMEDIATELY DROPS DOWN ABOUT AN INCH AND A HALF WHICH OBSTRUCTS YOUR VIEW OF THE ROAD. I AM 5'8'', AND I CANNOT SEE DIRECTLY TO THE ROAD DUE TO THIS ISSUE. I ALMOST GOT INTO AN ACCIDENT BECAUSE IT DROPPED DOWN FURTHER WHEN I HIT A SPEED BUMP. WHEN LOOKING FOR REPLACEMENT PARTS ONLINE, I CAM ACROSS HUNDREDS OF COMPLAINTS FROM PEOPLE WHO OWN PILOTS AND CR-VS THAT HAVE THE SAME ISSUE, AND AFTER PAYING FOR BRAND NEW REPLACEMENTS AND WARRANTY REPLACEMENTS, THOSE SAME REPLACEMENTS BECAME DEFECTIVE AS WELL CLOSE TO TWO MONTHS LATER. SOME PEOPLE HAVE GOTTEN INTO ACCIDENTS THAT CAUSED LAW SUITS. I WOULD LIKE TO SEE THIS ITEM RECALLED AND PERMANENTLY FIXED. I HAVE A SMALL CHILD AND AM NOW FEARFUL OF GETTING INTO AN ACCIDENT. *TR

Suspension
Filed Mar 11, 2015115,000 milesPA

THE COMPLIANCE BUSHINGS ON MY PILOT NEEDS TO BE REPLACED. IT IS MY UNDERSTANDING THAT HONDA IS AWARE OF THIS ISSUE. THE OLD PART WAS REPLACED TO REPLACE THE DEFECTIVE BUSHINGS. SHAKING OF STEERING WHEEL WHEN BRAKING. ALSO, SMELL OF BURNING GREASE DUE TO LEAKING ENTERING AIR CIRCULATION. HOWEVER, THE CONSUMER BEARS THE BURDEN OF REPLACING THE BUSHINGS. THIS DEFECT CAN LEAD TO A SAFETY ISSUE IF DEFECTIVE AND NOT REPAIRED . *TR

Suspension
Filed Feb 18, 201571,312 milesMD

TOOK MY 2009 HONDA PILOT IN TO THE HONDA DEALER FOR MAINTENANCE SCHEDULE AND FRONT BRAKE PAD REPLACEMENT AND WAS TOLD THAT 1. FRONT LOWER CONTROL ARM BUSHING & BRACKETS $750.00 + TAX THE BUSHINGS INSIDE THE BRACKET ARE CRACKING. JUST PURCHASED THE CAR FROM OURISMAN HONDA IN LAUREL, MD IN NOVEMBER 2011. DID NOT REPLACE DUE TO NOT BEING ABLE TO AFFORD THE COST. CONSIDERING REPLACEMENT IN 2/2015 DUE TO THE VIOLENT SHAKING THAT I EXPERIENCE WHEN BRAKING OR DRIVING OVER 60MPH. I SHOULD NOT HAVE HAD TO INCUR THIS EXPENSE ESPECIALLY SINCE HONDA WAS AWARE OF THIS MALFUNCTION. *TR

Electrical System
Filed Dec 8, 2014112,000 milesTX

THE CHANGE OIL INDICATOR NEVER CAME ON AND MY ENGINE LIGHT CAME ON SO I IMMEDIATELY TOOK IT TO AN AUTOZONE TO HAVE THE CODE CHECKED. IT WAS A CODE P3497. THAT WAS A SATURDAY, I TOOK IT TO THE DEALER ON MONDAY. THEY WERE ABOUT TO LET ME DRIVE AWAY WITH NO OIL BECAUSE THE CODE WAS CLEARED. I INSISTED THEY CHECK INTO IT DUE TO ALL THE COMPLAINTS ONLINE WITH SAME PROBLEM AND IT BEING THE COMPUTER LETTING TO CAR USE ALL THE OIL QUICKLY. IT TURNS OUT I HAD NO OIL, AND I HAD JUST CHANGED THE OIL PROFESSIONALLY AND USED THE BEST SYNTHETIC IN MY CAR. WHICH SHOULD LAST LONGER. VERY DANGEROUS. ENGINE COULD OF LOCKED UP ON A HIGH SPEED ROAD WITH MY THREE KIDS AND WE COULD BE KILLED OR SERIOUSLY INJURED. PLEASE RECALL THE COMPUTER PROBLEM AND PARTS. *TR

Suspension
Filed Dec 6, 201444,000 milesCA

WHEN BRAKES ARE APPLIED AT ALMOST ANY SPED VEHICLE SHAKES VIOLENTLY. TOOK IT IN FOR SERVICE WAS ADVISED BY DEALER THAT THE BUSHING ON A SUSPENSION COMPONENT NEEDS TO BE REPLACED AS IT HAS CRACKED. I DID A BIT OF RESEARCH AND WAS TOLD THAT HONDA WAS AWARE OF THE INITIAL FLAW ON THE DESIGN AND REDESIGNED IT FOR THE REPLACEMENT PART. CONSUMERS SHOULD NOT BEAR THE COST OF THE REPLACEMENT PART AS IT IS A MANUFACTURES DEFECT. THIS IS CAUSING THE BRAKES AND ROTOR TO WEAR OUT FASTER. *TR

Service Brakes
Filed Dec 5, 201411,000 milesFL

SINCE OWNING MY 2009 HONDA PILOT NEW, I HAVE REPLACED THE ROTORS THREE TIMES AND HAD THEM CUT MANY TIMES DUE TO WARPING. THERE MUST BE A DEFECTIVE ISSUE HERE. *TR

Engine
Filed Oct 16, 201490,000 milesIL

MY ENGINE HAS STARTED KNOCKING AT LOW ACCELERATION AND DISAPPEARS AFTER SPEED IS ATTAINED. THE KNOCK APPEARS TO BE FROM THE VALVES AND MAY INCLUDE THE TIMING BELT. THIS IS NOT COVERED UNDER THE WARRANTY SINCE IT IS AN ADJUSTMENT AND NOT A FAILURE WHICH MEANS THAT IT IS AN INCURRED COST WHICH HONDA DID NOT SHARE WHEN PURCHASING THE VEHICLE. *TR

Suspension
Filed Sep 30, 201452,000 milesNJ

THE COMPLIANCE BUSHINGS ON MY PILOT NEEDS TO BE REPLACED. IT IS MY UNDERSTANDING THAT HONDA IS AWARE OF THIS ISSUE. THE OLD PART WAS REPLACED TO REPLACE THE DEFECTIVE BUSHINGS. IT SHOULD BE NOTED THAT HONDA IS AWARE OF THIS PRO KEMP AND MADE CHANGES. HOWEVER, THE CONSUMER BARES THE BURDEN OF REPLACING THE BUSHINGS. THIS DEFECT CAN LEAD TO A SAFETY IF DEFECTIVE AND NOT REPAIRED. *TR

Air Bags
Filed Sep 13, 201478,000 milesFL

WHEN RAINING WATER BEGAN TO ENTER INTO THE CAB OF MY VEHICLE AROUND THE SIDE CURTAIN AIR BAG. *TR

Suspension
Filed Sep 7, 201470,400 milesNC

SAME AS MANY OTHER COMPLAINTS HERE. COMPLIANCE BUSHINGS WENT OUT. SHAKING WHEN I BRAKE VERY BADLY. *TR

Seats
Filed Aug 26, 2014OR

HEADRESTS (HEAD RESTRAINTS) IN ALL THE NEW CARS I HAVE SAT IN ARE EXTREMELY UNCOMFORTABLE. I AM A 5'10" WOMAN. THE HEAD RESTRAINTS PUSH MY HEAD AND NECK FORWARD. I WAS ADVISED TO RECLINE MY SEAT, BUT THIS IS NOT ERGONOMICALLY CORRECT FOR ME AND CAUSES ME HIP AND LOWER BACK PAIN. AFTER SPENDING YEARS AND MUCH MONEY GETTING MY SPINE IN GOOD ALIGNMENT I AM NOT ABOUT TO HAVE IT RUINED BY RIDING IN MY CAR. THE CAR INSURANCE COMPANIES MIGHT FEEL THAT THEY ARE COVERING THEIR **** BY HAVING THESE NEW RULES/RESTRICTIONS, BUT I HOPE THE HEALTH INSURANCE COMPANIES CATCH ON SOON THAT THEY WILL BE PAYING MANY MORE CLAIMS FOR CHIROPRACTIC AND OSTEOPATHIC ADJUSTMENTS, X-RAYS AND PHYSICAL THERAPY. THESE HEAD RESTRAINTS ARE RIDICULOUS AND UNCOMFORTABLE AND THEREFORE ENCOURAGE PEOPLE TO REMOVE THE HEAD RESTRAINT ENTIRELY, OBVIOUSLY NEGATING AND POSSIBLE BENEFIT TO THE DRIVER OR THE CAR INSURANCE COMPANIES. *TR

Power Train
Filed Aug 24, 201461,230 milesFL

TORQUE CONVERTER SHUDDER OR VIBRATION BETWEEN 35-40 MPH. *TR

Engine
Filed Jun 30, 201480,000 milesNY

TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE ENGINE AND NOTICED THAT THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE KEY FAILED TO TURN IN THE IGNITION ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Steering
Filed Jun 16, 201442,000 milesIN

THE VEHICLE VIBRATES VERY VIOLENTLY WHEN GOING OVER 60 MPH. NEW TIRES, BALANCED AND THEN ROAD FORCE BALANCED AND SAME RESULTS. STARTING HAPPENING MAYBE AFTER 15K. *TR

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed May 19, 201450,000 milesMA

TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT APPLIED THE BRAKE PEDAL AND THE VEHICLE BEGAN SHAKING VIOLENTLY AND BECAME UNSTABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE ON MULTIPLE OCCASIONS. THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING AND WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT TWO SPARK PLUGS NEEDED TO BE REPLACED AND UPDATED THE PCM COMPUTER SOFTWARE IN THE VEHICLE. THE AUTHORIZED DEALER ALSO DIAGNOSED THAT THE LOWER CONTROL ARM BUSHINGS HAD BEEN LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

EngineFire
Filed May 6, 201471,873 milesPA

DRIVING HOME AT A SPEED APPROXIMATELY 20 TO 25 MPH. BEGAN TO SMELL SMOKE THOUGHT IT WAS ANOTHER VEHICLE UNTIL, I NOTICED SMOKE COMING FROM ENGINE COMPARTMENT. PULLED OFF THE ROAD AND OPENED THE HOOD AND FLAMES SHOT OUT AND IT THROUGH ME BACK AWAY FROM THE VEHICLE, THE HOOD SLAMMED SHUT. CALLED 911 IMMEDIATELY FOR POLICE AND FIRE THE CAR CONTINUED TO INTENSIFY AND EXPLODED. LUCKILY THERE WERE NO INJURIES. BUT THE VEHICLE IS A TOTAL LOSS. *TR

Steering
Filed Apr 10, 201475,000 milesNJ

2009 PILOT FRONT COMPLIANCE BUSHINGS WORN/LOOSE ACCORDING TO HONDA DEALERSHIP. COST TO REPAIR $726.00. I HAVE READ NUMEROUS REPORTS OF SIMILAR PROBLEMS WITH VARYING PRICES AND MILEAGE. THIS PROBLEM SEEMS TO BE A DEFECT THAT WE ARE PAYING TO FIX. *TR

Structure › BodyCrash2 injured
Filed Feb 24, 201468,957 milesAR

I WAS DRIVING AND A CAR WENT AROUND ME ON THE ROAD. IT HAD JUST STARTED FREEZING RAIN, AND WHEN SHE WENT AROUND ME SHE LOST CONTROL OF HER CAR AND HIT THE CONCRETE WALL ON THE RIGHT SIDE OF ROADWAY, AND I WAS ON LEFT LANE, GOING ABOUT 40 MPH AND ONCE SHE HIT THE WALL IT SLUNG HER RIGHT IN FRONT OF ME AND I T-BONED HER. SHE WAS SENT TO HOSPITAL IN AMBULANCE, AND MY DAUGHTER AND I WENT TO HOSPITAL WITH MY HUSBAND. HER CAR WAS TOTALED AND MINE HAD ABOUT $6K IN DAMAGE MOSTLY TO FRONT. MY SEAT BELT DID NOT WORK AND IT SHOWED MY AIRBAGS WENT OFF WHICH THEY DID NOT.WHEN I TOOK MY CAR IN TO GET IT FIXED THEY INFORMED ME MY AIRBAGS SHOULD HAVE DEPLOYED, AND IT WAS NOT SAFE TO DRIVE MY CAR, B/C THEY HAD MALFUNCTIONED AND COULD GO OFF AT ANY TIME. I HAD MY CAR FIXED AND A FEW DAYS LATER I GOT A RECALL NOTICE IN MAIL ABOUT MY AIRBAGS. NOTED THAT MY CAR IS 5 YEARS OLD, WHY AM I JUST GETTING A NOTICE AFTER I HAD A WRECK AND THEY DID NOT WORK. *TR

Engine
Filed Dec 13, 201399,000 milesVA

EXCESSIVE OIL CONSUMPTION, ENGINE HESITATION, MISFIRE, MULTIPLE ENGINE LIGHTS. WHEN I CHANGED THE OIL MY MECHANIC TOLD ME THAT THE ENGINE DID NOT HAVE A DROP OF OIL AND HE IS NOT SURE IF THAT DAMAGED THE ENGINE. HE ASKED ME TO DRIVE THE CAR AND REPORT ANY PROBLEM. A COUPLE OF DAYS LATER I NOTICED THE ABOVE SYMPTOMS. *TR

EngineFire
Filed Oct 19, 201331,000 milesNJ

WAS DRIVING THE CAR WITHIN THE CITY AT 15-20 MPH. SMELLED SOMETHING BURNING THEN SAW SMOKE COMING FROM UNDER THE HOOD. GOT OUT OF THE CAR AND SAW THE FLAMES COMING FROM UNDER THE HOOD. CAR BECAME ENGULFED IN FLAMES. CALLED POLICE AND FIRE DEPARTMENT TO PUT OUT THE FIRE. CAR WAS ONLY 4 YEARS OLD WITH AROUND 31,000 MILES. *TR

Service Brakes
Filed Oct 16, 201341,010 milesNY

TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, HE DEPRESSED THE BRAKE PEDAL WHEN IT ABNORMALLY TRAVELED TO THE FLOOR BOARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE MASTER CYLINDER WAS REPLACED. AFTER THE REPAIR THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS. THE TECHNICIANS STATED THAT THE CALIPERS, MASTER CYLINDER, AND ABS SYSTEM WOULD HAVE TO BE REPLACED. IN ADDITION, THE BRAKE SYSTEM WAS CONTAMINATED DUE TO THE TYPE OF BRAKE FLUID THAT THE CONTACT ADDED TO THE VEHICLE. AFTER OBTAINING A THIRD DIAGNOSIS FROM A DIFFERENT DEALER, THE CONTACT WAS INFORMED THAT ONLY THE ABS SYSTEM WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,010.

Suspension
Filed Sep 2, 201330,000 milesCA

CONSTANT VIBRATION AT 60 MPH OR ABOVE. MORE PROMINENT ON THE FRONT SIDE, AT THE STEERING WHEEL AS WELL AS THE FRONT SEATS. DOES NOT GO AWAY WITH TIRE REPLACEMENTS, BALANCING AND ROTATION AND EVEN 4 WHEEL ALIGNMENT. VIBRATION FREQUENCY IS SUCH THAT IT TRANSMITS TO DRIVERS' / PASSENGERS LEGS, SPINE AND HEAD, CAUSING DISTRACTED AND STRESSFUL DRIVING CONDITIONS THAT CAN BE A HAZARD TO VEHICLE OCCUPANTS AND OTHER VEHICLES ON THE ROAD. ISSUE IS SPECIFIC TO HONDA PILOT AND EASILY FELT ON ANY ROAD OR HIGHWAY. DRIVING FOR MORE THAN 30 MINUTES CAUSED US HEAD AND NECK PAIN DUE TO VIBRATIONS AND STRESS INDUCED DUE TO VIBRATIONS. *JS

Service Brakes
Filed Aug 9, 2013GA

AT SPEED WHEN BRAKING THE LEFT WHEEL BEGINS TO VIBRATE TO AN UNCOMFORTABLE LEVEL. IT HAS BEEN GETTING MORE PRONOUNCE SINCE PURCHASING THE VEHICLE A YEAR AGO. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Honda Pilot → · Every Pilot year → · How the figures are calculated →