I CALLED THE 800 NUMBER LISTED ON THE LETTER TO HONDA OWNERS TO ENQUIRE AS TO WHETHER MY HONDA PILOT WAS SUBJECT TO RECALL FOR THE DRIVER'S SIDE AIRBAG. THE OPERATOR, "[XXX]" (DECLINE TO PROVIDE LAST NAME), STATED THAT IT WAS NOT. WHEN ASKED WHY IT WAS NOT AS IT WAS IN THE AFFECTED YEAR RANGE, 2003-2007, SHE STATED THAT THE RECALL WAS VIN SPECIFIC. WHEN ASKED HOW HONDA COULD KNOW THAT AS THEY DON'T KNOW THE VEHICLE CONTENT BY VIN (PER [XXX] AT THE SAME NUMBER THE DAY BEFORE), SHE COULD NOT ANSWER. I ASKED HER IF HONDA COULD ASSIGN A CASE MANAGER TO DETERMINE WHETHER OR NOT MY VEHICLE CONTAINED A TAKATA DRIVER'S AIRBAG AND SHE STATED THAT I WOULD HAVE TO CONTACT A DEALER ON MY OWN. WHEN ASKED IF SHE WOULD CONFIRM THIS WITH HER SUPERVISOR, SHE DID SO AND REPLIED THAT WHAT SHE HAD SAID WAS OFFICIAL HONDA POLICY. WHEN ASKED HER SUPERVISOR'S NAME SHE DECLINED STARTING THAT SHE COULD NOT REVEAL THIS INFORMATION. WHEN INFORMED THAT A CONTEMPORANEOUS RECORD OF THIS CALL HAD BEEN TRANSCRIBED AND WOULD BE PROVIDED TO COUNSEL IN THE EVENT OF AN INCIDENT INVOLVING MY VEHICLE'S AIRBAGS SHE WAS NONCOMMITTAL. I WOULD HOPE THAT THIS SORT OF REACTION IN THE COURSE OF A VOLUNTARY MANUFACTURER'S RECALL WILL BE NOTED BY NHTSA IN ITS REVIEW OF THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2004 Honda Pilot complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
THE ACCELERATOR PEDAL GETS STUCK DURING THE STOPS AND ALSO WHEN BRAKE IS APPLIED. THIS HAPPENS AT ALL THE STOP SIGNS, TRAFFIC LIGHTS AND EVEN DURING DRIVING. *TR
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT A STRONG FUEL ODOR EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASION. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
WE HAVE BEEN HAVING PROBLEMS WITH THE STEERING WHEEL GETTING LOCKED. WE HAVE TO REGULARLY TAKE A PART OFF OF THE STEERING WHEEL AND PUSH A SCREW DRIVER IN THE SPACE UNTIL THE STEERING WHEEL UNLOCKS. THIS HAPPENED TOO OFTEN. THERE IS NO REASON FOR THIS TO HAPPEN. WE DO THE USUAL: PLACE FOOT ON BRAKE, TURN WHEELS, MAKE SURE GEAR IS IN PLACE, ETC. BUT THE WHEEL STAYS LOCKED. *TR
THE MODULES HOUSING THE REAR LIGHTS, INCLUDING THE BRAKE LIGHTS, ON MY 2004 PILOT ARE DEFECTIVE; RED, PLASTIC REFLECTORS INSIDE BOTH MODULES OF MY VEHICLE HAVE DETACHED. THE MODULES ARE ONE PIECE IN DESIGN AND CANNOT BE OPENED OR REPAIRED. HONDA KNEW CERTAIN 2004 PILOTS HAD DEFECTIVE LIGHT MODULES BECAUSE IT ISSUED AN ADVISORY TO DEALERS TO REPLACE THEM. HOWEVER, HONDA REFUSES TO REPLACE THE MODULES ON MY CAR, SAYING THE CAR IS TOO OLD. THERE IS NO EXPIRATION DATE FOR SAFETY. *TR
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE WAS INVOLVED IN A ROLL OVER CRASH. THE AIR BAGS DEPLOYED. THE CONTACT'S WIFE SUSTAINED A BROKEN BACK DUE TO THE DEPLOYMENT AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 195,000.
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE GEAR FAILED TO ENGAGE WHEN SHIFTING FROM PARK INTO DRIVE POSITION. THE FAILURE CAUSED THE VEHICLE TO HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT HAD TO RESTART THE VEHICLE SEVERAL TIMES TO STOP THE FAILURE FROM RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
I WAS DRIVING IN THE HIGHWAY THEN MY CAR WOULDN'T GO FAST WHEN I STOP TO SE WHAT HAPPEN THERE WAS SMOKE COMING OUT OF MY ENGINE TOOK IT TO MECHANIC HE TOLD ME IT WAS A TRANSMISSION PROBLEM WE GOGGLE AROUND BEFORE TRYING TO FIX IT AND IT SAYS THUS TYPE OF SITUATION IS BEEN RECALL ALREADY. *TR
GAS CAN BE EMPTY AND WHEN YOU ATTEMPT TO FILL UP TANK IT SHUTS OFF AS IF TANK IS FULL. SPENT 400.15 ON 10/25/13 FOR FUEL VAPOR CONTROL VALVE YONDER DEALER THOUGHT THIS MIGHT BE CAUSING IT. THIS WORKED FOR FEW WEEKS THEN IT BEGAN AGAIN BUT SEEMED TO LET US FILL IT UP IF WE DROVE FOR A FEW MILES BEFORE ATTEMPTING TO FILL UP THE GAS TANK. NOW IT DOESN'T MATTER HOW FAR WE DRIVE THE CAR THE GAS WILL NOT PUMP INTO THE TANK IT CAN TAKE US UP TO 30 MINUTES TO PUMP A FEW GALLONS OF GAS. THE HONDA DEALER IS AS MUCH OF A LOSS AS TO WHAT IS CAUSING THIS TO TAKE PLACE. THE CAR HAS NOT BEEN INVOLVED IN ANY ACCIDENTS AND IS CAUSING EXTREME STRESS AS TO HOW AND WHAT IT WILL TAKE TO GET THE GAS TO PUMP CORRECTLY. *TR
WHEN WE TURN ON THE SEAT WARMER IN THE FRONT PASSENGER SEAT OF OUR HONDA PILOT 2004, WE SMELL A STRONG ODOR OF RUBBER OR FOAM BURNING. NOW OUR SEAT WARMER WILL NOT WORK AT ALL. WE'VE STOPPED USING THE SEAT WARMER DUE TO CONCERNS OF A FIRE STARTING. *TR
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE DRIVERS SIDE SEAT WARMER WAS ACTIVATED AND BECAME EXTREMELY HOT. IN ADDITION, THERE WAS A BURNING ODOR THROUGHOUT THE VEHICLE. AS A RESULT, THE DRIVER SUSTAINED A BURN. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.
INTERMITTENT, AUDIBLE VIBRATION/SHUDDER BETWEEN 35-50 MPH WHILE ACCELERATING. DEALER INSPECTION BELIEVES IT'S THE TORQUE CONVERTER. *TR
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED AND FAILED TO RESTART WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE TIMING BELT HAD DISLODGED AND CAUSED INTERNAL DAMAGE TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A LOAD NOISE EMITTED FROM THE VEHICLE WHEN THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TAKEN TO DEALER, WHO STATED THAT THE POWER STEERING PUMP SEALS FAILED AND RESERVOIR WAS CLOGGED. AS A RESULT, THE POWER STEERING PUMP AND RESERVOIR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,505.
WHEN THE DRIVER SIDE HEATED SEAT IS TURNED ON THE SEAT GETS SO HOT THAT IT LITERALLY BURNS THE SKIN ON ANYONE SITTING IN THE SEAT. IT HAPPENS ON BOTH LOW OR HIGH SETTING. THE SEAT THEN BEGINS TO EMIT SMOKE. *JS
HUSBAND PARKED CAR LEANED FORWARD TO GET WIFI OFF DASH AND LEFT FRONT OF DRIVER SEAT DETACHED FROM THE ADJUSTER. SEAT NOW LEANS TO FRONT LEFT AND ROCKS AROUND. UPDATED 2/27/2015 *JS
WE WERE ON ANOTHER SUMMER TRIP AND THE AIRBAG WARNING LIGHT CAME ON. THIS IS THE BIG RED LIGHT TO THE FAR LEFT OF THE PANEL. CALLING HONDA IN FRANKLIN TN THEY HAD NO IDEA WHAT COULD HAPPEN WHILE CONTINUING TO DRIVE THE VEHICLE. CALLING ANOTHER DEALERSHIP THEY ASSURED ME THAT IT WAS MOST LIKELY A SENSOR AND THE AIRBAGS WOULD SIMPLY NOT DEPLOY. HONDA AS RECALLS NOW FOR BAD AIRBAGS. 1- OUR 2004 DOES NOT FALL INTO THE RECALL PERIOD 2 - HONDA SHOULD PAY FOR ANY ISSUE RELATED TO BAD AIRBAG TECHNOLOGY REGARDLESS OF HOW OLD THE CAR IS, JUST LIKE THEY DO WITH SEAT BELTS. IF WE WOULD HAVE BEEN IN A WRECK DURING THE TIME THAT LIGHT WAS ON, THE AIRBAG WOULD NOT HAVE DEPLOYED. 3- ANY PART OF THE AIRBAG/SENSOR/ SEATBELT SYSTEM SHOULD NOT BE MERELY COVERED UNDER A LIMITED WARRANTY. IT SHOULD BE COVERED FOR THE LIFE OF THE CAR. THIS IS A SAFETY ISSUE. IF THEY CANNOT STAND BEHIND THE SAFETY OF THE CAR THEY NEED TO GET OUT OF THE BUSINESS. *TR
UPON TAKING OFF AT THE STOP LIGHT I ACCELERATED TO 35 MILES AN HOUR THEN CHANGED LANES AS I WAS NEARING MY DESTINATION ,THE CAR SPED OUT OF CONTROL AND REACHED SPEEDS OVER 65 MILES AN HOUR,I STOOD ON THE BRAKE AND STEPPED ON THE EMERGENCY BRAKES WHILE STEERING THE VEHICLE AWAY FROM OTHER VEHICLES, THE EMERGENCY BRAKES STOPPED THE VEHICLE, I HAD A NEW IGNITION SWITCH PUT IN AT A COST TO ME OF 700.DOLLARS SIX MONTH IN THE FALL OF 2013..THIS WAS A MOST DANGEROUS INCIDENT, PEOPLE MUST KNOW THIS., I TRIED TO RE[PORT IT ONLINE TO NHTSA IT SAID ''25 '' COMPLAINTS ONLY.??? *TR
AIRBAG (SRS) LIGHT IS ON. DEALER INDICATES VEHICLE NEEDS COMPLETE SRS UNIT TOTAL COST OF $743.23 PLUS TAX. DEALER DID NOT INDICATE THAT PART WAS UNDER WARRANTY OR COVERED BY ANY RECALL. *TR
I'M HAVING TROUBLE WITH MY 2004 LX, NO KEYLESS REMOTE ON THIS MODEL. THE DRIVERS SIDE DOOR LOCK QUIT WORKING, THE KEY GOES IN WITH DIFFICULTY AND WON'T TURN, WON'T UNLOCK THE DOOR. RESORTED TO USING THE REAR DOOR LOCK TO GET IN AND NOW THAT LOCK HAS DEVELOPED THE SAME PROBLEM. NOW HAVE JUST THE PASSENGER SIDE DOOR TO UNLOCK FROM THE OUTSIDE. NOW THE IGNITION. SAME PROBLEM. WHAT THE [XXX] IS GOING ON? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
LOWER SEAT SUPPORT/BRACKET ON FRONT LEFT OF DRIVERS SIDE SEAT HAS BROKEN, MAKING SEAT LOOSE, UNSAFE. SAME PROBLEM CAN BE SEEN REPEATEDLY IN 2004 HONDA PILOTS AND APPARENTLY 2003-2006 MODELS. OTHER NHTSA COMPLAINT CASE NUMBERS WITH EXACTLY THE SAME PROBLEM IN 2004 HONDA PILOT MODELS ARE 10583003, 10578612, 10567737, 10541789, 10505250, 10489089, 10488805, 10466947, 10455702 *JS
WHILE VEHICLE IS AT IDLE,VEHICLE MIS-FIRES AND SHAKES ENTIRE VEHICLE. PLACED ON O.B.D. SCANNER AND NO ERRORS OR CODES FOUND. BROUGHT TO DEALER AND DEALER ALSO CANNOT FIND PROBLEMS. CHANGED SPARK PLUGS TWICE,NO LEAKS,NO CROSS CONTAMINATION NOTHING...BUT POOR GAS MILEAGE AND BAD SHAKING AT IDLE... *TR
A BRACKET THAT CONNECTS THE DRIVERS SET TO THE SEAT ADJUSTER ASSEMBLY FAILED CATASTROPHICALLY. THIS BRACKET IS ON THE FRONT LEFT SIDE APPROXIMATELY BEHIND THE POWER SEAT CONTROLS. THE SEAT IS NOW UNATTACHED FROM THE ADJUSTER ASSEMBLY AND QUITE UNSAFE. THIS HAPPENED WHILE GETTING IN THE VEHICLE. THE BROKEN BRACKET MAY BE PART OF ADJUSTER ASSY., L. RECLINING, 81630-S3V-A30, BUT IT IS HARD FOR ME TO TELL SINCE THE EXPLODED PARTS DIAGRAM THAT I HAVE ACCESS TO DOES NOT SEEM TO MATCH, QUITE, WHAT I SEE. BASED ON PARTS AND LABOR, I ESTIMATE THE COST TO REPAIR THIS DEFECT TO BE IN THE $800-1200 RANGE. *TT
DRIVER'S POWER SEAT ASSEMBLY PART BROKE, WHICH SEPARATED THE SEAT FROM THE POWER MOVEMENT ASSEMBLY. SEAT ROCKS BACK AND FEELS LIKE SLIGHT PRESSURE COULD COMPLETELY DISENGAGE THE SEAT FROM THE CAR. SEAT ROCKING WHILE DRIVING IS VERY DANGEROUS. *TR
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE THIRD ROW DRIVERS REAR SAFETY SEAT BELT FAILED TO UNLATCH AND RELEASE THE PASSENGER. THE SEAT BELT WAS CUT IN ORDER TO RELEASE THE PASSENGER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000. THE CURRENT MILEAGE WAS 175,000.
I HAVE 2004 HONDA PILOT LX. WHEN TRAVELING AT ABOUT 30-50 MPH. HEAR AND FEEL A VIBRATION WHEN AT CONSISTENT SPEED. SEEMS AS IF IT'S COMING FROM THE BOTTOM OF THE VEHICLE. MAYBE FROM A DRIVE SHAFT OR PROPELLER SHAFT OR SOMETHING. IT'S GETTING MUCH AND MUCH WORST AS DAYS GOES BY. I AM WORRIED SOMETHING CAN COME LOOSE WHEN VEHICLE IN MOVING MOTION. *TR
EXTREME HOT SPOT IN DRIVER'S SIDE FRONT SEAT WHEN THE SEAT HEATER IS TURNED ON FOR MORE THAT 3 MINUTES. *TR
2004 PILOT CAME STANDARD WITH 19 GALLON TANK, AND WOULD START FILLING TO OVERFLOW AT NEARLY 22 GALLONS. THIS HAS HAPPENED SEVERAL TIMES WITH THE TANK EITHER TAKING IN EXCESS OF 20 GALLONS OR NOT TAKING MORE THAN 0.75 GALLONS BEFORE STOPPING AUTOMATICALLY. THE TANK THEN HAS TO BE SLOWLY FED FOR NEARLY 25 MINUTES TO GET 16 GALLONS INTO THE TANK. *TR
A LOWER SEAT SUPPORT ON DRIVERS SEAT HAS FAILED. CAUSING THE FRONT OF THE DRIVES SEAT TO NOT BE HELD IN PLACE. ON ACCELERATION THE FRONT OF DRIVERS SEAT LIFTS UP CAUSING THE SEAT TO LAY BACK IN A MORE RECLINED POSITION. *TR
FRONT, DRIVER SEAT, SEAT WARMER WAS ON HIGH. SEAT WAS GETTING VERY WARM. SEAT BEGAN TO SMOKE, LEATHER WAS MELTING. THIS OCCURRED UNDER THE DRIVER'S RIGHT LEG. THE SEAT GETTING VERY WARM HAS BEEN ONGOING FOR SOME TIME NOW ON BOTH LOW AND HIGH, BUT I TURN THE SEAT WARMER OFF. THIS IS THE FIRST TIME IT HAS STARTED SMOKING. CONTACTED DEALERSHIP. WAS TOLD TO JUST NOT USE SEAT WARMER. WILL NO LONGER USE SEAT WARMER AS IT IS A FIRE HAZARD. *TR
ACCELERATOR PEDAL STICKS. HAS STUCK SINCE IT WAS BOUGHT FROM DEALER. WAS TAKEN TO DEAL TO GET FIXED, BUT DEALER CLAIMED IT DID NOT FIND ANYTHING. HAVE SINCE FOUND OUT THIS IS A WELL KNOWN ABOUT ISSUE. HTTP://WWW.PILOTEERS.ORG/FORUMS/14-PROBLEMS/10677-04-STICKY-ACCELERATOR-PEDAL.HTML. *TR
DRIVER'S SIDE SEAT HAS FELT EXTREMELY HOT IN THE LAST FEW TIMES THAT I USED SEAT HEATER. PULLED INTO WORK AND AS I STARTED TO EXIT SMOKE WAS COMING OUT OF THE SEAT. NEVER CAUGHT FIRE AS I IMMEDIATELY TURNED OFF THE SWITCH AND POUNDED THE SEAT CUSHION. *TR
WHILE DRIVING TO THE AIRPORT FOR FAMILY VACATION, MY 2004 PILOT STARTED MAKING A GRINDING SOUND EVERY FEW MINUTES. WHEN WE RETURNED 2 WEEKS LATER WHILE DRIVING AROUND TOWN BETWEEN 20 AND 40 MILES PER HR. IT CONTINUED MAKING SAME GRINDING SOUNDS. HAD MY MECHANICS LOOK AT IT SUGGESTED CHANGING TRANSMISSION FLUID AND DIFFERENTIAL FLUID, DID SO BUT IT KEPT ON MAKING GRINDING SOUNDS. RECENTLY GOT A NOTICE FOR ANOTHER RECALL ON MY PILOT, LOOKED ONLINE AND FOUND THERE WAS A RECALL FOR THE TRANSMISSION SOON AFTER I BOUGHT MY PILOT IN 2004. I WAS NEVER NOTIFIED ABOUT THIS RECALL. PILOT STILL GRINDING AND GETTING WORSE. CALLED DEALER THIS MORNING AND SAID THAT MY VIN # WAS NOT RECALLED FOR THIS PROBLEM. WHY AM I NOT GETTING A RECALL NOTICE FOR A PROBLEM THAT HONDA KNOWS ABOUT? *TR
HAVING MANUFACTURER'S RECOMMENDED MAINTENANCE DONE WAS GIVEN NOTICE THAT BOTH FRONT MOTOR MOUNTS ARE CRACKED AND NEED TO BE REPLACED. THIS SEEMS TO ME TO BE UNUSUAL AND WHILE NO INCIDENT HAS OCCURRED IT DOES NOT SEEM TO BE A SAFE DEVELOPMENT AND COULD CAUSE SOME SIGNIFICANT PROBLEM IF NOT REPLACED OR IS NOT DISCOVERED AND THE VEHICLE WERE INVOLVED IN A CRASH. *TR
SRS RED LIGHT ON. NO PREVIOUS COLLISIONS OR AIRBAG DEPLOYMENTS. DEALER STATES THAT SRS CONTROLLER NEEDS REPLACEMENT, BUT NOT COVERED BY HONDA. AIRBAGS MIGHT NOT DEPLOY IN ACCIDENT. COST PROHIBITIVE TO REPLACE SRS CONTROLLER IN HOUSTON, TX, THEY WANT $800-$1000 TO REPLACE THIS SAFETY ITEM. CALLING HONDA CUSTOMER SERVICE ABOUT PREMIUM AND EXPLOITIVE PRICES CHARGE BY THEIR DEALERS IN HOUSTON IS OF NO AVAIL. HONDA SHOULD TAKE NOTICE OF THIS PROBLEM SERIOUSLY BEFORE ANYONE GETS INJURED IN CAR CRASH BY FAILURE OF AIRBAG DEPLOYMENT. AT MINIMUM, I EXPECT HONDA TO OFFER MINIMUM OR SUBSIDIZED PRICING AND PREVENT CUSTOMER EXPLOITATION BY THEIR DEALERS. PLEASE HELP. *TR
I TURNED THE DRIVER SEAT HEATER TO HI DURING MY DRIVE HOME YESTERDAY, THE HEATER GOT EXTREMELY HOT AND FELT IT WAS BURNING MY BACK EVEN WITH A HEAVY COAT ON, ALSO SMELLED LIKE SOMETHING IS BURNING. I TURNED THE HEATER OFF BECAUSE OF SAFETY CONCERNS. THE SEAT STILL HAS BURNED SMELL TO IT NEXT DAY. *TR
THE DRIVER'S SEAT HEATER GOT BURNING HOT, AND IT BURNT THE LEG AT A SPOT, THE INJURY WAS MINOR; WHEN THE HEATER WAS OFF THE PROBLEM DISAPPEARED. I AM NOT USING THE HEATER NOW AS IT IS INTOLERABLY HOT AND MIGHT CREATE FIRE HAZARD. *TR
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION SLIPPED BETWEEN SECOND AND THIRD GEARS. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 110,000.
WHILE DRIVING AROUND 30-50 MILES AN HOUR MY VEHICLE HAS BEEN MAKING A SHUDDERING NOISE WITH A VIBRATION AND WHILE THIS IS HAPPENING THE RPMS WITH MOVE UP AND DOWN WITH AS THE SHUDDERING PROGRESSES. IT SEEMS AS THOUGH THIS IS A COMMON PROBLEM WITH THE YEAR AND MAKE OF THE VEHICLE. I HAVE TAKEN IT TO THE DEALERSHIP TO VERIFY THAT I NEED TO HAVE MY TORCH CONVERTER REPLACED AND IT WILL COST AROUND $1700.00 TO FIX IT. I'M CONCERNED FOR THE SAFETY OF MY VEHICLE AS IT COULD CAUSE THE WHOLE TRANSMISSION TO GO OUT. *TR
THE HEADLAMPS BEGAN TAKING IN MOISTURE AND THEN SHORTING OUT EVERY TIME IT RAINS. WHEN YOU SEARCH ON THE INTERNET, IT IS AN OVERWHELMING PROBLEM IN PRIMARILY 2004-2006 HONDA PILOTS. I TOOK IT IN FOR THE WIRING RECALL BUT THE DEALER SAID THERE WAS NOTHING HE COULD DO. THEY JUST SHORTED OUT AGAIN WHILE I WAS DRIVING AT NIGHT. VERY DANGEROUS. THIS HAS HAPPENED AT LEAST 6 TIMES. ALTHOUGH THE WIRING WAS RECALLED, ONLY THE HEADLIGHTS COLLECT MOISTURE AND RUST. I HAVE TRIED TO CONTACT HONDA AT 1-800-999-1099 AND THEY HAVE CONTINUALLY SAID THEY WOULD GET BACK TO ME BUT NEVER HAVE. ER.YOU IN ADVANCE FOR YOUR HELP IN THIS MAT. *TR
DRIVER'S POWER SEAT ASSEMBLY PART BROKE, WHICH SEPARATED THE SEAT FROM THE POWER MOVEMENT ASSEMBLY. SEAT ROCKS BACK AND FEELS LIKE SLIGHT PRESSURE COULD COMPLETELY DISENGAGE THE SEAT FROM THE CAR. SEAT ROCKING WHILE DRIVING IS VERY DANGEROUS. IT APPEARS TO BE A SMALL METAL BAR WHICH RUNS FROM THE SEAT ASSEMBLY TO THE "SLIDE ADJUSTMENT ASSEMBLY". IT IS A VERY SMALL COMPONENT OF ITEM REFERENCE NUMBER 14 (P/N: 81660-S3V-A30) OF THE "FRONT SEAT COMPONENTS (L.) (POWER)" FOR THE 2004 HONDA PILOT 5DR EX - KA5AT. SPECIFICALLY, THE METAL BAR SEEMS TO ATTACH TO THE ROD WHICH ROTATES WHEN THE SEAT IS TILTED FORWARD OR BACKWARD. THE BAR IS DESIGNED TO BE FIXED TO THE ROD, WHICH WHEN ROTATING, PUSHES THE OTHER END OF THE BAR (ATTACHED TO THE FRONT END OF THE SEAT BOTTOM) UP OR DOWN, RESULTING IN THE SEAT TILTING BACK OR FORWARD. IT IS THE ONLY PART SECURING THE FRONT-LEFT OF THE SEAT TO THE ADJUSTMENT ASSEMBLY. READING AROUND THE INTERNET, THIS APPEARS TO BE A COMMON PROBLEM WITH THIS GENERATION OF PILOT. *JB
DRIVING AROUND TOWN TRANSMISSION LOCKED UP. AVOIDED CRASH. RECALL ON MY VEHICLE WAS NEVER PERFORMED. NOW MY TRANSMISSION NEEDS TO BE REBUILT AND I HAVE TO PAY FOR HONDAS NEGLIGENCE? WE PURCHASE THIS NEW IN 2004 THE RECALL WAS IN THE SAME YEAR. ALWAYS DEALER MAINTAINED. THIS IS UNACCEPTABLE!! MY FAMILY COULD HAVE BEEN SERIOUSLY HURT IN A SERIOUS CRASH!! NOW MY VEHICLE IS AT AAMCO FOR THE REPAIRS. HONDA WILL NOT COVER THE REPAIRS BECAUSE THE RECALL WAS NEVER DONE? HONDA NEVER REPAIRED IT !! I MY FAMILY WILL NEVER BUY ANOTHER HONDA PRODUCT AGAIN, SORRY BUY MY FAMILY'S WELL BEING IS MORE IMPORTANT THAN THEIR PROFITS. *TR
ON JULY 25 ,2013 AROUND 8:00AM AM STARTING MY 2004 HONDA PILOT , TO MOVE MY CAR TO AVOID PARKING TICKETS AT 8:30AM. AFTER 5 MINUTES OF WARMING THE ENGINE I DECIDED TO DRIVE AROUND TO FIND A PARKING SPACE TO AVOID A TICKED.AROUND 8:14AM I FOUND A PARKING SPACE AND THE CAR IS PARKED.LATER AROUND 3:00PM I DECIDED TO GO TO MY GIRLFRIEND HOUSE ,I SEE THE MY CAR PARKED AND A FREE PARKING SPACE IN FRONT OF MY APARTMENT. TO AVOID TICKETS THE NEXT DAY I MOVED THE CAR. AROUND 3:02 THE CAR IS PARKED IN FRONT OF MY APARTMENT. AROUND 9:50 PM AM WALKING HOME AND I SEE THE HOOD OF MY CAR OPEN.THE ENGINE WAS ALL BURNED INCLUDING HEADLIGHTS THERE WAS NO WIRE EVERYTHING MELT.NEIGHBORS WHERE SITTING OUTSIDE AS USUAL ,THEY TOLD ME THAT IT STARTED AROUND 3:30 AND THAT SMALL AMOUNT OF SMOKE WAS COMING OUT OF THE LEFT SIDE OF THE ENGINE .FIRE DEPARTMENT TOOK LIKE 15M !!!!TO ARRIVED.CAR HAD 105,000 MILES. I WASN'T USING THE CAR THAT OFTEN ,THE NIGHT BEFORE THE FIRE I DROVE THE CAR FOR 15 MILES BACK AND FORWARD. MY ENSURES DON'T COVER FIRE. NO MORE HONDA THANKS!!! *TR
I NOW HAVE BEEN THE VICTIM FOR THE 2ND TIME OF WHAT IS UNQUESTIONABLY A MAJOR DESIGN FLAW IN THE TRANSMISSION / TORQUE CONVERTER OF THE SHARED POWER TRAIN FOR HONDA PILOTS ('03 ,'04) HONDA ODYSSEY VANS ('02 TO '04) & ACURA MDX ('01, '02). I OWNED A PRISTINE 2001 ACURA MDX WITH JUST OVER 100K MILES ON IT WHICH EXPERIENCED THE ALL TOO COMMON TRANS./ TORQUE CONVERTER FAILURE ONLY A FEW MONTHS AFTER I PURCHASED IT FROM A HONDA DEALER. THIS HAPPENED IN SPITE OF THE FACT THAT THE POWER TRAIN RECALL (SANCTIONED BY NHTSA) HAD BEEN COMPLETED IN 2004. I PARTED WAYS WITH THE VEHICLE, INCURRING A SUBSTANTIAL LOSS. BUT THE NIGHTMARE CONTINUES, AS UNFORTUNATELY, MY OTHER VEHICLE IS A 2004 HONDA PILOT. RIGHT AFTER I PURCHASED IT NEW IN 2004, I TOOK IT BACK TO THE DEALER SINCE THE MODEL WAS SUBJECT TO A NEARLY IDENTICAL POWER TRAIN RECALL AS THE MDX AND ODYSSEY. MY DEALER SAID MY VIN WAS NOT INCLUDED IN THE RECALL, & THAT MY NEW PILOT SHOULD BE FINE. YET @ 60K, THE "D" LIGHT ON THE SHIFTER DISPLAY STARTED TO BLINK FROM TIME TO TIME. EACH TIME THE DEALER SAID EVERYTHING WAS FINE; SHUTTERING ON DOWNSHIFTING OVER THE YEARS WAS PASSED OFF BY THE DEALER AS NORMAL FOR THE VEHICLE. THEN LAST WEEK, THE POWER TRAIN FAILED ON THIS VEHICLE AS WELL. THIS TIME MY SON WAS DRIVING, & THE CAR SHUTTERED SO BADLY THAT IT NEARLY WENT OUT OF CONTROL. THIS CAR HAS BEEN WELL MAINTAINED & I HAVE ALL SERVICE RECORDS. CLEARLY THE RECALL "REMEDY" FOR THIS MAJOR DESIGN FLAW HAS NOT SOLVED THE ISSUE, AND THESE POWER TR
NOTICED THAT THE D WAS FLASHING WHILE ON A MULTI-STOP TRIP TO VISIT FAMILY. THIS FIRST OCCURRED WHILE DRIVING ON THE INTERSTATE AND THERE WERE NO OTHER INDICATIONS THAT THERE WAS A TRANSMISSION PROBLEM. WHEN I STOPPED FOR GAS THE LIGHT STOPPED FLASHING AND EVERYTHING SEEMED TO BE FINE. I CONTINUED ON TO THE FIRST STOP OF MY TRIP. A COUPLE OF DAYS LATER I DROVE TO THE 2ND STOP OF MY TRIP AND WHILE DRIVING IN AND AROUND TOWN ON THE 2ND DAY THERE THE D STARTED FLASHING AGAIN. I TOOK THE CAR TO A TRANSMISSION SHOP AND WAS ADVISED THAT THE TRANSMISSION WAS FAILING AND NEEDED TO BE REPLACED. AT THAT TIME I DID NOT KNOW THAT THERE HAD BEEN A TRANSMISSION RECALL AND SO I AUTHORIZED THE REPAIR. THAT REPAIR WAS A COMPLETE TRANSMISSION REBUILD WHICH COST 2638.42. SINCE FINDING OUT ABOUT THE RECALL AND THE OTHER TRANSMISSION PROBLEMS I FEEL THAT I SHOULD BE REIMBURSED FOR THIS REPAIR. *TR
I WAS DUE FOR MY YEARLY VEHICLE INSPECTION. PRIOR TO GETTING THE VEHICLE INSPECTED THE CHECK ENGINE LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALER FOR THE INSPECTION AND TOLD THEM THE ENGINE LIGHT CAME ON. I WAS THEN TOLD THAT THE CODE THAT CAME UP WAS FOR THE TRANSMISSION AND THAT IT NEEDS TO BE REPLACED. THE VEHICLE DID NOT PASS INSPECTION BECAUSE OF THIS AND I WAS ISSUED A PIECE OF PAPER TO PLACE IN THE WINDOW THAT GIVES ME 10 DAYS TO HAVE THE VEHICLE REPAIRED. THE CAR IS A 2004 HONDA PILOT WITH 158470 MILES.IT HAS SHOWN NO SIGNS OF TRANSMISSION PROBLEMS. *TR
TRANSMISSION FAIL-DESCRIPTION OF PROBLEM: HEAT BUILD UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE. CONTACTED HONDA AND WAS TOLD THAT THERE WERE NO RECALLS FOR THIS VIN AND BECAUSE THE SERVICE WORK WAS NOT COMPLETED BY HONDA THEY CLAIM NO RESPONSIBILITY FOR THEIR DESIGN FLAW. A VERY EXPENSIVE ENGINEERING/DESIGN PROBLEM THAT WAS FLAWED FROM THE BEGINNING AND THEN BURDENED/BLAMED BY HONDA ON THE CONSUMER. *TR
AT SPEEDS OF BETWEEN 30-45 MPH, CAR WOULD SHAKE AND MAKE GRINDING NOISE UNDER THE HOOD. THIS REPEATEDLY HAPPENED FOR YEARS BUT MY DEALER SAID THEY "COUDN'T REPLICATE THE NOISE" AND DID NOT TELL ME THAT IT WAS MY TRANSMISSION. THEN I GET A NOTICE SAYING THERE WAS A TRANSMISSION RECALL ISSUE. THE TWO FIX-IT OPTIONS WERE AN OIL JET KIT AND REPLACE THE TRANNY. THE DEALER GAVE ME A OIL JET KIT, BUT THE TRANSMISSION HAS CONTINUED TO GO BAD EVER SINCE WITH NO OTHER REPLACEMENTS OR OFFER OF REPAIR BY THE DEALER. THIS IS A BAD TRANSMISSION! AMERICAN HONDA HAS OFFERED TO NOW PAY ME 30% OF THE REPLACEMENT COST WHICH WILL STILL COST ME $3500, FOR A REFURBISHED TRANSMISSION. I AM TAKING THIS TO THE TOP- HONDA SHOULD NOT BE HAVING ME PAY FOR A TRANSMISSION THAT THEY KNEW WAS BAD. *TR
WHEN I STARTED THE CAR AND BEGAN DRIVING I NOTICED THAT THE GEAR CHANGE LEVER WAS GLIDING THROUGH R, N, D, ETC. RATHER THAN BEING FIRM IN EACH POSITION. LUCKILY, THE CAR DID NOT FALL OUT OF GEAR. I HAVE SINCE LEARNED FROM THE SHOP THAT THE ONLY THING HOLDING IT IN GEAR AS I DROVE WAS THIS VERY LOOSE LEVER. THIS WAS EXTREMELY UNSAFE TO DRIVE! THE DETERMINATION IS THAT THE SHIFT SELECTOR ASSEMBLY INSIDE THE TRANSMISSION IS BROKEN AND A NEW TRANSMISSION IS REQUIRED. I AM DISMAYED TO SEE HOW MANY HONDAS REQUIRE NEW TRANSMISSIONS, AND AM UPSET THAT DESPITE THE OBVIOUS SAFETY ISSUE, AND THE NUMBER OF PROBLEMS EXPERIENCED, NO RECALL HAS OCCURRED. *TR
OUR PILOT DRIVE LIGHT STARTED FLASHING ONE DAY, WE PULLED OVER, SHUT OFF THE VEHICLE, THEN RESTARTED IT AND THE LIGHT WENT OUT. THIS HAS HAPPENED ABOUT 5 TIMES OVER THE PAST 3 YEARS. NOW OUR ENGINE LIGHT CAME ON AND WE FOUND OUT THAT WE NEED A NEW TRANSMISSION! WE HAVE LESS THAN 100,000 MI. ALSO, OUR GAS PEDAL STICKS, TO ACCELERATE WE TAKE OFF EXTREMELY FAST FROM A DEAD STOP. I AM AFRAID THAT THIS WILL CAUSE AN ACCIDENT!!! IT STARTED OUT A LITTLE STICKY AND IS NOW VERY BAD. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Honda Pilot → · Every Pilot year → · How the figures are calculated →