Page 4 of 11 · complaints 151–200 of 544

2004 Honda Pilot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Structure › Body
Filed Oct 9, 2015120,000 milesMA

THE REAR HATCH HAS TO BE LIFTED MANUALLY AND HELD UP AT ALL TIMES OR IT WILL CRASH DOWN ON YOU WITH THE FULL WEIGHT OF THE HATCH. I HAD TO USE BOTH OF MY HANDS TO GET IT OPENED. I HAD TO PHYSICALLY HOLD IT UP TO ACCESS ANYTHING IN THE BACK. IT'S EXTREMELY HEAVY. I WAS WORRIED IT WOULD COME CRASHING DOWN ON MY BACK, HEAD OR ARM, CAUSING SERIOUS INJURY. THE VEHICLE WAS PARKED, NO ENGINE RUNNING. THIS IS NOT A REMOTE OPEN HATCH.

Electrical System
Filed Oct 8, 2015143,685 milesPA

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE PARKED AND STARTING THE VEHICLE, THE KEY FELL OUT OF THE IGNITION SWITCH AND THE VEHICLE POWERED OFF. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERLOCK LEVER AND THE IGNITION CYLINDERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,685. UPDATED 04/06/16*LJ *TR

Service BrakesCrash
Filed Oct 6, 2015120,000 milesGA

I WAS APPROACHING A LIGHT WHERE A VEHICLE WAS MOVING BUT SUDDENLY STOPPED BECAUSE OF TRAFFIC AHEAD. WHEN I APPLIED MY BRAKES, THE BRAKE WHEN IMMEDIATELY TO THE FLOORBOARD AND THERE WAS A CLICK. MY CAR DID NOT SLOW DOWN BUT SLID DIRECTLY INTO THE CAR IN FRONT OF ME CAUSING FRONT END DAMAGE TO MY CAR. MY RATE OF SPEED WAS 25-30 MILES PER HOUR.

Seats
Filed Sep 28, 2015180,958 milesNC

THE SEAT BEGAN MOVING EARLIER TODAY AND THEN WHEN MY HUSBAND WAS GETTING OUT OF THE CAR THERE WAS A LOUD POP AND THE SEAT STARTED ROCKING. IT SEEMS TO HAVE BECOME DETACHED FROM THE CAR ON THE FRONT LEFT. WHEN ACCELERATING IT ROCKS BACK AND WHEN BREAKING IT ROCKS FORWARD. MY HUSBAND LOOKED AND THE METAL BRACKET HAS BROKEN COMPLETELY. IT SEEMS VERY UNSAFE AND WOULD BE EXTREMLY WORRIED THAT IN AN ACCIDENT THE AIR BAG WOULD CAUSE SERIOUS INJURY WHEN YOU ARE THRUST EVEN FARTHER INTO IT OR IF THE OTHER SIDE WERE TO BREAK AND YOU BE THROWN OUT REGARDLESS OF HAVING A SEATBELT.

Electrical System
Filed Sep 25, 2015175,000 milesWI

TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE THE VEHICLE WAS PARKED, THE KEY WAS INSERTED BUT FAILED TO THE START THE IGNITION .THE FAILURE WAS PERSISTENT. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000. THE VIN WAS NOT AVAILABLE.

Unknown or Other
Filed Sep 14, 2015164,104 milesOR

THE 2004 HONDA PILOT HAD A RECALL NOTICE AFFECTING THE IGNITION (NHTSA REFERENCE #12V573000). MY KEY WAS ABLE TO BE REMOVED WITHOUT THE VEHICLE BEING IN PARK. THE EXACT SYMPTOMS OF THE RECALL. I CHECKED WITH HONDA AND THEY SAID MY VEHICLE WAS ALREADY FIXED. I TOOK IT IN AND THEY DID FIX THE CAR, BUT CLAIMED IT HAD NOTHING TO DO WITH THE RECALL. EITHER THERE IS A SECONDARY ISSUE THAT NEEDS TO BE ADDRESSED OR THEY ARE BEING LESS THAN TRUTHFUL. I HAD TO PAY OVER $500 FOR WHAT I BELIEVE SHOULD HAVE BEEN COVERED UNDER THE RECALL.

Electrical System
Filed Sep 9, 2015VA

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Seat Belts
Filed Sep 8, 2015100,000 milesCA

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Seats
Filed Aug 24, 2015145,000 milesKS

WE NOTICED THAT THE PLASTIC PANEL COVERING THE DRIVER'S SEAT CONTROLS CAME DETACHED. SHORTLY AFTER THE SEAT BEGAN ROCKING SLIGHTLY. FINALLY, THERE WAS A LOUD POP AND THE SEAT NOW ROCKS FREELY. IT IS SCARY AND DANGEROUS TO HAVE TO DRIVE A VEHICLE WHILE THE SEAT RESPONDS TO ALL MOVEMENT. IT WILL NO LONGER ALLOW YOU TO INCREASE THE INCLINE OF IT, SO IT'S RECLINED AT THE SAME TIME. WHAT STARTED AS TWO SCREWS BREAKING FREE FROM THE DECORATIVE LEVER COVER QUICKLY TURNED INTO A MAJOR STRUCTURAL ISSUE.

Air Bags
Filed Aug 18, 2015120,000 milesMI

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE SIDE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING AT ANY SPEED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 09/21/15*LJ

Seats
Filed Aug 14, 2015129,000 milesAE

WHEN SITTING DOWN IN MY VEHICLE THIS MORNING, THERE WAS A SNAPPING NOISE AND THE SEAT ROCKED BACK TOWARD THE RIGHT REAR. REMOVING THE PLASTIC COVER, IT WAS PLAINLY VISIBLE THAT A METAL PART THAT HOLDS THE UPPER SEAT TO THE LOWER SEAT ASSEMBLY HAS SNAPPED WHERE IT ATTACHES WITH TWO INDUSTRIAL RIVETS. SEAT NOW TIPS BACKWARD RATHER EASILY, AND DOES SO WHEN I CLIMB IN OR OUT OF THE VEHICLE, AND UPON ACCELERATION. CLEARLY THE STRUCTURAL INTEGRITY OF THIS SEAT IS DESTROYED UNTIL I CAN HAVE IT FIXED/REPLACED. I AM FEARFUL THAT IF I WERE TO HAVE AN ACCIDENT, THE SEAT WILL COME COMPLETELY DETACHED. IN A 5 MIN WEB SEARCH I HAVE FOUND DOZENS OF OTHER INSTANCES OF THIS OCCURRING; THIS IS NOT A RARE PROBLEM AND NEEDS TO BE FIXED! COMPOUNDING MY PROBLEM, I AM IN THE USAF STATIONED IN THE UK, AND GETTING THIS FIXED WILL BE DIFFICULT TO SAY THE LEAST, AS THIS VEHICLE IS NOT SOLD HERE.

Air BagsCrash
Filed Aug 12, 2015NV

ACCIDENT ON THE FREEWAY THE CAR SPED OUT OF CONTROL HIT THE CENTER DIVIDER. FRONT AND SIDE AIR BAGS WENT OFF! THE STEERING WHEEL AIRBAGS SCARRED THE INSIDE OD MY WRIST.

Air Bags
Filed Aug 4, 2015222,204 milesCA

IN EARLY APRIL, 2015 I RECEIVED NOTICE OF AIR BAG RECALL. ON APRIL 8, 2015 I CONTACTED LANCASTER HONDA RE HAVING THE PART REPLACED. I WAS TOLD WITHIN 2 WEEKS THEY WOULD CALL ME BACK. THEY DIDN'T. ABOUT MAY, 2015 I CALLED THEM BACK, THEY APOLOGIZED AND SAID THE PART HADN'T COME IN, BUT SHOULD BE IN BY THE END OF THE MONTH. ON JULY 3,2015 I CALLED AMERICAN HONDA. THEY ALSO APOLOGIZED, BUT STATED THEY HAD BEEN UNABLE TO OBTAIN THE PART, BUT THAT IT SHOULD BE AVAILABLE BY THE END OF JULY. IT IS NOW AUGUST 3RD, 2015 AND I HAVE NOT HEARD ANYTHING FROM ANYONE. IN MY AREA WE'VE BEEN HAVING UNUSUAL HUMID AND HOT WEATHER WHICH IS SUPPOSED TO BE THE MOST DANGEROUS FOR THIS PARTICULAR DEFECT. WHEN IS THIS GOING TO BE RESOLVED?

Air Bags
Filed Jul 24, 2015WA

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 21, 2015CA

NHTSA RECALL #14V-353 ISSUED ON 19-JUNE-2014, WITHIN 30 DAYS OF THAT DATE MY VEHICLE WAS TAKEN TO MY LOCAL HONDA DEALER WHO ROUTINELY PERFORMS MY SCHEDULED MAINTENANCE, I WAS ADVISED AT THAT TIME THAT THE PART WAS ON ORDER. I'VE BEEN WAITING FOR OVER ONE YEAR AND NO CHANGE IN AVAILABILITY HAS OCCURRED. ON 15-JULY-2015 I RECEIVED A LETTER FROM HONDA AUTOMOBILE DIVISION IN CALIFORNIA THAT IF AMERICAN HONDA OR MY DEALER HAS FAILED TO REMEDY THE DEFECT IN MY VEHICLE "WITHIN A REASONABLE PERIOD OF TIME (60 DAYS AFTER THE DATE I FIRST CONTACTED THE DEALER FOR A REPAIR APPOINTMENT), I SHOULD THEN SUBMIT TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. CONSIDERING HONDA HAS CONTINUED TO MANUFACTURE THIS VEHICLE AND SINCE THERE DOES NOT SEEM TO BE A SHORTAGE OF AIRBAGS FOR "NEW" VEHICLES, I FIND IT CONCERNING THAT I AND MANY OTHER LOYAL CONSUMERS SHOULD BE NEEDLESSLY PLACED IN JEOPARDY.

Power Train
Filed Jul 20, 2015150,000 milesNC

TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING AT 45 MPH, THE VEHICLE STARTED TO VIBRATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED TRANSMISSION FLUID LEAKING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Air Bags
Filed Jul 10, 2015FL

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering › Rack and Pinion
Filed Jun 15, 2015120,333 milesMI

TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE MAKING A LEFT TURN AT APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,333.

Steering
Filed Jun 14, 2015120,228 milesMI

SUDDENLY CAR STARTED MAKING BAD NOISE FROM ENGINE. I WENT TO STORE TO FIX IT. THEY SAYING ITS FACTORY RECALL AND WE CAN'T FIX IT. I DIDN'T FIND ANY INFORMATION FROM YOUR WEBSITE. ALSO IT'S VERY RISKY. I SUPPOSE TO DRIVE MY CAR FROM MICHIGAN TO VIRGINIA BUT THE AUTO TECHNICAN TOLD ME WIL BE RISK IT'S WILL STOP YOUR WHEEL AND YOU WILL IN BIG ACCIDENT. SEARS AUTO DIDN'T FIX MY CAR. THEY REFER ME TO GO HONDA DEALER FOR RECALL ISSUE. PLEASE ADVICE ME. THANKS

Power Train
Filed Jun 12, 2015201,000 milesOH

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SHIFTED INTO GEARS INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.

Air BagsCrash1 injured
Filed Jun 3, 2015123,000 milesTX

TL* THE CONTACT OWNED A 2004 HONDA PILOT. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE MEDIAN. THE AIR BAGS DEPLOYED. THE DEPLOYMENT EJECTED OBJECTS THAT CAUSED THE CONTACT TO SUSTAIN A BRUISED EYEBROW AND A BLACK EYE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000....UPDATED 06/09/15 *BF

Air Bags
Filed May 28, 2015131,000 milesOH

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE VEHICLE HAS TWO OPEN RECALLS, NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS). THE CONTACT RECEIVED A RECALL NOTICE ON FEBURARY 18, 2015, BUT THE PART FOR THE REPAIR WAS STILL NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 131,000.

Air Bags
Filed May 21, 20152,010,000 milesIN

MY AIRBAG LIGHT IS ON. I HAD AIRBAGS RECALL DONE AND THE MECHANICS STATE THE LIGHT IS NOT RELATED. I JUST WANTED TO LET PEOPLE KNOW INCASE THIS HAPPENING TO MORE PEOPLE TOO. I HAVE TO PAY 500 DOLLARS TO FIX THE COMPUTER FOR AIRBAGS NOW. JUST STRANGE THE SERVICE TO AIRBAGS CORESPONDS WITH THIS LIGHT

Air Bags
Filed May 15, 2015CA

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V315000 (AIR BAGS) AND 14V353000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed May 8, 201599,430 milesMA

HELLO. AFTER SMELLING GASOLINE TYPE FUMES OFF FOR SOME TIME (NO ONE ELSE IN THE FAMILY COULD SMELL IT) AND AFTER CONSULTING THE HONDA PILOT FORUMS, I DECIDED TO REPLACE THE FACTORY NGK PZFR5F-11 SPARK PLUGS AT 99,430, RATHER THAN THE HONDA RECOMMENDED 105,000 MILES. I WAS SURPRISED TO DISCOVER THAT THE MIDDLE REAR PLUG WAS ONLY FINGER TIGHT AND AS A RESULT COMBUSTION GASES WERE ESCAPING BETWEEN THE PLUG AND THE HEAD. ACCORDING TO WHAT I READ, LOOSE PLUGS ARE AN ISSUE WITH THIS ENGINE AND CAN EVENTUALLY DAMAGE THE CYLINDER HEAD AND COIL PACKS, LEADING TO COSTLY REPAIRS. A SECOND PLUG (PASSENGER REAR) WAS EXCESSIVELY TIGHT WHEN I REMOVED IT BUT THE REPLACEMENT PLUG APPEARED TO THREAD BACK IN FINE.) I BELIEVE THIS ISSUE DESERVES FURTHER INVESTIGATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB

Seats
Filed May 4, 2015170,500 milesFL

FRONT LEFT STRUCTURAL BRACKET ON DRIVER'S SEAT FAILED, ALLOWING SEAT TO TIP BACKWARD. BRACKET FAILED ALONG A LINE WITH TWO RIVET/FASTENERS, DETACHING SEAT TRAY FROM POWER FORE/AFT POSITIONER RAILS. APPARENTLY DESIGN DEFECT, AS THERE ARE 12 OTHER ESSENTIALLY IDENTICAL NHTSA COMPLAINTS ON FILE FOR THIS MAKE/MODEL/YEAR. *TR

Electrical System
Filed Apr 22, 2015TX

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V573000 (ELECTRICAL SYSTEM) AND 14V700000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 21, 2015CA

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 20, 2015TX

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 15, 2015179,850 milesNJ

STEERING WHEEL LOCKED, KEY WOULD NOT TURN NOR COME OUT, GEAR COULD NOT BE CHANGED. VEHICLE WOULD NOT START. PILOT'S IGNITION WOULD NOT WORK AT ALL. *TR

Air Bags
Filed Apr 14, 2015SC

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V700000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Vehicle Speed Control › Accelerator Pedal
Filed Apr 14, 2015CA

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK AND THE FAILURE PROGRESSED FOR YEARS. THE CONTACT HAD TO APPLY FORCE AND THEN SLOWLY MANEUVER THE ACCELERATOR PEDAL TO LIFT BACK INTO PLACE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER TWICE AND THEY CLEANED THE THROTTLE BODY, BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V35300 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Air Bags
Filed Apr 9, 2015SC

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 2, 2015HI

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 1, 2015GA

TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE PARKED, THE VEHICLE FAILED TO START. IN ADDITION, THE KEY EJECTED FROM THE IGNITION WHILE THE GEAR SELECTOR WAS IN DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Apr 1, 2015VA

I OWN A 2004 HONDA PILOT. I RECEIVED THE RECALL NOTICE IN FEB 2015 OF THE ISSUE WITH THE PASSENGER SIDE AIR BAG. I CALLED MY LOCAL DEALER, BROWN'S ARLINGTON HONDA, FOR REPAIR. THE DEALER SAID THE PARTS ARE BACK ORDERED, AND WOULD TAKE 3-4 WEEKS TO ARRIVE, AND SAID THEY WOULD ORDER THE PARTS. I CALLED TODAY, 1 APRIL 2015, 6 WEEKS LATER, AND THE PARTS HAVE NOT ARRIVED. THE DEALER SAYS IT WILL BE ANOTHER 3-4 WEEKS. IT APPEARS BOTH HONDA AND BROWN'S ARLINGTON HONDA ARE PURPOSEFULLY DRAGGING THEIR FEET ON THIS RECALL REPAIR. *TR

Air Bags
Filed Mar 27, 2015GA

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes
Filed Mar 23, 201558,000 milesCA

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ON SEVERAL OCCASIONS. THE BRAKE WARNING LAMP AND THE ABS WARNING LAMP DID NOT ILLUMINATE EACH TIME THE FAILURE RECURRED. THE CONTACT HAD TO SLOWLY RELEASE THE BRAKE PEDAL FROM THE FLOOR AND LIGHTLY DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT THE BRAKES FAILED TO WORK WHILE IN REVERSE. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Air Bags
Filed Mar 17, 2015GA

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Mar 16, 2015FL

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V700000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Mar 10, 2015FL

TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBERS: 14V351000 (AIR BAGS) AND 14V353000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Mar 6, 2015TN

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/18/15*CN UPDATED 9/27/2017*CN

Seats
Filed Feb 14, 201585,600 milesCA

THE DRIVERS SIDE SEAT BRACKET, 81630-S3V-A30, HAS BROKEN AT A WEAK POINT IN THE METAL WHERE THE SEAT MOTOR ATTACHES. THE BREAK CAUSED THE SEAT TO ROCK BACK AND FORTH FREELY. THIS IS THE SECOND TIME THIS BRACKET HAS BROKEN. THE FIRST TIME WAS IN JULY, 2011; MOST RECENTLY FEBRUARY 2015. EACH TIME I PURCHASED A NEW BRACKET ARM AT THE EXPENSE OF ALMOST $300. BOTH BRACKETS BROKE AT THE SAME SPOT, WHERE THE SEAT MOTOR MOUNTS. THE SUDDEN METAL BREAK ALMOST CAUSED US TO HAVE AN ACCIDENT ON TWO SEPARATE OCCASIONS. IN EACH CASE, NORM REEVES HONDA IN HUNTINGTON BEACH REFUSED TO REPLACE THE DEFECTIVE BRACKET AT THEIR COST BUT OFFERED, INSTEAD, TO ORDER THE PART AND INSTALL IT FOR A COST OF $1200. *TR

Air Bags
Filed Feb 11, 201568,657 milesFL

DEALER COMPLETED CAMPAIGNS 14-045 AND 14-046 FRONT AIR BAGS ON NOVEMBER 11, 2014 FOR OUR 2004 HONDA PILOT WHICH IS LOCATED IN FLORIDA. SUBSEQUENTLY RECEIVED A SECOND AIRBAG RECALL NOTICE NHTSA 14V-700 DATED JANUARY 2015, FRONT PASSENGER AIR BAG. CALLED DEALER FOR APPOINTMENT, SERVICE MANAGER REPORTS COMPLETION OF THE EARLIER 14-045, 46 IS SUFFICIENT, NOT NECESSARY TO COMPLETE 14V-700. CALLED HONDA AMERICA, SAME RESPONSE. HONDA AMERICA WOULD NOT PROVIDE WRITTEN DOCUMENTATION, RECALL IS STILL SHOWN AS OPEN THIS VEHICLE. *TR

Air Bags
Filed Feb 10, 2015TN

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jan 27, 2015FL

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V353000 (AIR BAGS). THE CONTACT RECEIVED THE INITIAL RECALL NOTIFICATION IN OCTOBER OF 2014, BUT THE PARTS WERE UNAVAILABLE. IN ADDITION, THE CONTACT STATED THAT ANOTHER RECALL NOTIFICATION WAS RECEIVED IN DECEMBER OF 2014, BUT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel/Propulsion System
Filed Jan 26, 201590,000 milesCA

WHEN WE STEP ON THE GAS PEDAL, IT STICKS, WHEN YOU PRESS DOWN A LITTLE MORE, THE CAR LURCHES QUICKLY, CAUSING A DANGEROUS SUDDEN ACCELERATION. THE WORST IS WHEN WE BACK OUT OF OUR GARAGE (WE HAVE AN UPHILL DRIVEWAY), BUT IT HAPPENS IN FORWARD FROM A STOP ALSO... *TR

Seats
Filed Jan 1, 2015148,500 milesIL

NOTICED AN EXTREME HOT SPOT ON DRIVERS SIDE LOWER SEAT CUSHION WHEN HEATED SEATS ARE ON HI OR LO. SPOT IS SO HOT THAT YOU CANNOT LET IT TOUCH YOUR PANTS WITHOUT BURNING YOU. I HAVE READ MANY ACCOUNTS OF THIS SAME ISSUE WITH OTHER HONDA OWNERS THAT ULTIMATELY RESULTED IN A FIRE. NOW DRIVERS SIDE LOWER SEAT CUSHION HEATING ELEMENT NO LONGER WORKS. DRIVERS SIDE BACK AND PASSENGER SIDE HEATING ELEMENTS STILL WORK. *JS

Seats
Filed Dec 14, 2014126,000 milesTX

WHILE STOPPED AT A STOP SIGN, I BEGAN TO ACCELERATE WHEN I HEARD A 'POP' AND THE SEAT TILTED BACK, STARTLING ME. A METAL BRACKET ON THE FRONT-LEFT SIDE OF THE DRIVER'S SEAT HAS BROKEN AND THE SEAT NOW SHIFTS BACK AND FORTH! *TR

Air Bags
Filed Dec 4, 2014OR

2004 HONDA PILOT. CONSUMER WRITES IN REGARDS TO RECENT RECALL WARNINGS RELATED TO ITS AIRBAGS. *TGW

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Honda Pilot → · Every Pilot year → · How the figures are calculated →