2019 Honda Passport complaints

The Automatic brake goes on and off randomly. It has caused an accident in my vehicle and also two flat tires and wheel damage. The sensors will make it brake on a smooth road with no vehicles nearby. It will also brake in the rain while turning a corner. It has put my safety at risk. I have a child under 1 year old that should this brake system lock up on me and cause an accident with my child in the car it could pose serious harm. This has been an issue since I first received the vehicle.

The automatic brake system locked up when the vehicle sensed a truck traveling on the driver's side of the vehicle. it then caused the vehicle to veer to the right and swipe a curb. this caused wheel and tire damage on both front and rear passenger side. There were two flat tires.

While driving on I-65 N 10 miles outside of Nashville, TN my sun roof exploded. We did not experience any object hitting the car nor had we passed under an overpass for an object to be thrown at the car. The explosion was frightening as it was a loud unexpected noise. The pieces flew off and hit the car behind me cracking it's windshield. I've report this issue to Honda but have not heard from them.

Digital Speedometer display went blank when experiencing other symptoms of the MOST Bus Connector issue. I could not determine my actual speed as there is only the digital display. See uploaded pictures showing the mutimedia display and also the digital display where speedometer is displayed

The contact owns a 2019 Honda Passport. The contact stated while coming to a complete stop the vehicle was struck from behind by a different vehicle; which resulted in the contact's vehicle getting pushed into a concrete median and then into a 3rd person's vehicle. The air bags did not deploy which resulted in the contact sustaining soreness in their body and they sought medical treatment. The contact stated no warning lights were illuminated. The vehicle was towed to a tow lot and a report was taken. The manufacturer was not informed of the failure. The failure mileage was approximately 20,530.

The contact owns a 2019 Honda Passport. The contact stated that after the vehicle was purchased, he had been hearing abnormal sounds coming from either the hood or the windshield of the vehicle while driving. There were no warning lights illuminated. The contact was relating the failure to NHTSA Campaign Number: 19V784000 (Structure) however, the Vin was not included in the recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.

Right front disk brake caliper unit failed because the top bolt was not properly tightened. Driving in normal highway conditions (but in the Utah desert) the top bolt of the unit fell out and the caliper unit dropped off the disk. When repaired (new bolt and rubber fittings) the mechanic checked the left front brake and found it loose as well. Invoice for repair not immediately available. Cost $106

I have a 2019 Passport with 12,000 miles and with Continental tires. The front tires are coming apart with chunks of the tires coming off.

My Honda passport had approx 10k miles and I was driving down a blind s curve less than 1 mile from my home on a clear dry day. The passport lost power, and when the gas pedal was depressed there was a loud grinding sound but no engagement - it seemed like the transmission was grinding and disengaged, or that power was not being transmitted by the engine. I coasted down to safe spot at bottom of hill, and stopped vehicle, put it in Park and turned it off. Then I started it again, transmission/power seemed to re-engage and I drove straight to dealership. They kept the car and told me they checked and found no codes. I asked about checking transmission fluid and they said they did but I don’t believe them. I called Honda corporate customer service and they told me they “couldn’t do anything until it happened to me again” and that I “needed to address problems and issues with my dealer.” (It was dealer who told me to call corporate.) Since this time, I have received notice of fuel pump recall and that has been repaired. I wonder if the loss of power I experienced was fuel pump, or if it was related to transmission issue (same as Odyssey) for the 9-speed transmission.

The vehicle’s adaptive cruise control and collision mitigation braking system are flawed. The vehicle will give false collision alerts (large brake sign on screen and shaking steering wheel) when oncoming traffic is approaching to the left of you. Both vehicles are in their respective lanes. Also, the adaptive cruise control will slow down or suddenly brake the vehicle when a vehicle to your left is driving slower. There are no vehicles directly in front of you. Both vehicles again are in their respective lanes. I have video evidence of this that I can provide. I have made Honda and dealership personnel aware of this. No one representing Honda has been able to resolve the issues. One service manager said he can’t do anything to fix it until Honda releases an update, meaning this person acknowledges there is an issue. Another service staff stated to me that his wife’s Honda Pilot has the same issue and implied I shouldn’t worry about it. This is a serious flaw and I expect Honda to release an update to address this issue. This issue has been occurring since I took delivery of the vehicle (November 2019 with less than 1000 miles) and has been ongoing until present. The date and mileage listed is one of the most recent occurances.

PARKED AND EXITED VEHICLE. WITH NO APPARENT CAUSE THE REAR WINDOW EXPLODED. THE OUTSIDE TEMPERATURE WAS ONLY ABOUT 60DEGREES.

2019 HONDA PASSPORT TOURING W/ 10K MILES O BLIND DOWNHILL S-CURVE APPROX ONE MILE FROM MY HOME.. MY ZF-9 SPEED TRANSMISSION SLIPPED OUT OF GEAR WHILE DRIVING, RESULTING IN LOUD GRINDING, LURCHING, AND COMPLETE LOSS OF POWER WHILE DRIVING. INCIDENT OCCURRED IMMEDIATELY AFTER A FULL STOP AT THE END OF MY LANE BEFORE ENTERING MAIN ROADWAY AND DOWNHILL CURVES. I HAD TO COAST TO THE BOTTOM WITH THE GRINDING AND GNASHING GEARS AND BUCKING, LURCHING VEHICLE DEALERSHIP CLAIMS THEY COULD NOT REPLICATE THE PROBLEM, NOR HAD THEY EVER HEARD OF THIS PROBLEM. THEY ALSO STATED THAT DIAGNOSTICS DID NOT IDENTIFY ANY ISSUES WHICH IS ODD BECAUSE I COULD GIVE THEM A TIMEFRAME OF EXACTLY WHEN INCIDENT AND SUBSEQUENT LOSS OF POWER OCCURRED. I ALSO CALLED HONDA CORPORATE WHO TRIED TO TELL ME THAT THIS WAS "A NORMAL BREAKING IN" SCENARIO AND THAT I SHOULD CONTACT THEM WHEN IT HAPPENS AGAIN BECAUSE THEY WOULD DO NOTHING FOR FIRST REPORTED INCIDENT. CLEARLY, AMERICAN HONDA CO DOES NOT CARE ABOUT CONSUMER SAFETY. I AM NOW AFRAID TO DRIVE MY VEHICLE

SUN ROOF SPONTANEOUSLY EXPLODED ON HIGHWAY WITH NO OTHER VEHICLES IN AREA, NOR ANYTHING OVERHEAD, NOR ANY ROAD DEBRIS. PRIOR TO EXPLOSION, MY VEHICLE HAD BEEN GARAGED AND NEVER HIT WITH DEBRIS OF ANY KIND. WHEN INCIDENT OCCURRED I WAS DRIVING UP RAMP TO HIGHWAY SPEED (60MPH) FIRST THERE WAS A LOUD POP, THEN A VERY LOUD EXPLOSION ABOUT 200-300 YARDS LATER. I LOOKED TO SEE IF ANYONE WAS AROUND ME (OR ANYTHING OVER ME) IT SOUNDED LIKE SOMEONE WAS SHOOTING AT MY CAR. SHORTLY AFTER THE LOUD EXPLOSION I COULD HEAR GLASS FRAGMENTS RAINING DOWN INSIDE MY SUN SHIELD (THANKFULLY CLOSED) OR I WOULD HAVE BEEN COVERED IN SHATTERED GLASS WHILE DRIVING HIGHWAY SPEEDS. GLASS FRAGMENTS SKITTERED OVER MY ROOF AND SHOOK ABOVE MY HEAD UNTIL I WAS ABLE TO EXIT ROADWAY AND MAKE A COMPLETE STOP. I CLIMBED ONTO MY RUNNING BOARD AND SAW DIAGONAL STRESS FRACTURES FROM CORNER TO CORNER. I DROVE STRAIGHT TO DEALERSHIP SINCE IT WAS A SLIGHTLY OVERCAST DAY AND I WAS CONCERNED ABOUT RAIN. I TOOK ANOTHER PICTURE OF THE SHATTERED SUNROOF AT THE DEALERSHIP: THE GLASS IS BROKEN OUT IN THE SHAPE OF AN HOURGLASS. DEALER TOLD ME REPAIR WAS NOT UNDER WARRANTY. I CALLED AMERICAN HONDA AND THEY CLAIMED THEY'D NEVER HEARD OF SUCH A THING AND REFUSED TO COVER DAMAGE AND TOLD ME TO HAVE REPAIR DONE BY MY INSURANCE COMPANY. FORTUNATELY, MY DEALER ULTIMATELY TOOK RESPONSIBILITY FOR HONDA'S SHORTCOMINGS AND REPAIRED AT NO COST. I AM AFRAID TO EVER DRIVE VEHICLE WITH SUNSHADE OPEN FOR FEAR THIS WILL HAPPEN AGAIN. I AM LUCK

WHEN DRIVING THE BRAKE WARNING LIGHT WILL FLASH EVEN IF I CAR OR OBJECT IS IN FRONT OF THE CAR AND THEN JUST GO AWAY OR AT TIMES THE LIGHT FLASH AND THE BRAKES WILL LOCK THIS HAPPENS ON THE CITY STREET OR HIGHWAY

THE VEHICLE WAS BEING DRIVEN AT MODERATE SPEED, 45-50 MPH, WITHOUT WARNING A LOUD EXPLOSION WAS HEARD AND VEHICLE CONTROL WAS SEVERELY LESSENED. THE INCIDENT TOOK PLACE ON A BRIDGE WHICH REQUIRED THE VEHICLE TO BY DRIVEN SLOWLY APPROX. 1.2 MILE TO A SAFE LOCATION. INSPECTION DETERMINED THAT THE PASSENGER SIDE FRONT TIRE HAD SUFFERED SUDDEN CATASTROPHIC LOSS OF AIR. INSPECTION BY TWO KNOWLEDGEABLE MECHANICS AND A CONTINENTAL TIRE REP. FAILED TO LOCATE AND SIGNS OF PUNCTURE. WE ARE AWARE OF A RECALL ON THE MODEL OF OUR TIRES HOWEVER OUR SIZE IS NOT LISTED AS A RECALLED ITEM. THE TIRE IN QUESTION IS STILL IN OUR POSSESSION AND WOULD BE AVAILABLE FOR INSPECTION IF NEEDED.

EVERYTIME I START MY CAR IT SAYS MY HOOD IS OPEN BUT IT IS NOT, I HAVE TO GET OUT AND OPEN AND CLOSE MY HOOD. MY FANS WON'T RUN AND AC OR HEAT WON'T WORK IF THIS ERROR OCCURS.

NOTED THAT THE DASHBOARD BLANKED OUT MOMENTARILY WHILE DRIVING ON THE INTERSTATE. THE SPEEDOMETER CAME BACK, FIRST, FOLLOWED BY THE REMAINING DASHBOARD ITEMS. THE INSTRUMENT PANEL CONTROL MODULE SOFTWARE UPDATE (RECALL) HAD BEEN COMPLETED 3 WEEKS PREVIOUSLY AND APPROXIMATELY 1200 MILES PRIOR TO THIS EVENT. DID NOT EXPERIENCE THIS ISSUE BEFORE THE SOFTWARE UPDATE. RETURNED THE VEHICLE TO THE DEALER FOR RECHECK BUT THEY DID NOT NOTE ANY SOFTWARE ERROR CODES.

VERY FREQUENT FALSE WARNINGS FOR COLLISION BRAKING SYSTEM. BUSHES, ROAD SIGNS, ROUNDABOUTS, ONCOMING TRAFFIC, ETC. WILL FALSE TRIGGER THE SYSTEM. MANY OWNERS REPORTING FALSE WARNINGS OR BRAKING BUT NO FIX. DISTRACTING AND DANGEROUS WHEN IT HAPPENS. ONCE THE VEHICLE SLAMMED ON THE BRAKES FOR NO GOOD REASON DUE TO A CAR TURNING OFF THE ROADWAY FAR AHEAD AT LOW SPEEDS. THE SYSTEM IS DISTRACTING AND COULD IN SOME CIRCUMSTANCES APPLY BRAKES WHEN NO REASONABLE THREAT IS PRESENT. CAREFUL DRIVER WHO LEAVES DISTANCE, AND I NOW DISABLE THIS SUPPOSED SAFETY SYSTEM TO BE SAFER FROM IT.

WHEN DRIVING THIS VEHICLE ON A TWO LANE ROAD, THE VEHICLE WILL GIVE FALSE FORWARD COLLISION ALERTS FROM ONCOMING VEHICLES IN THE OPPOSING LANE. WHEN DRIVING ON A FOUR LANE HIGHWAY WITH ADAPTIVE CRUISE CONTROL ENGAGED, VEHICLES DRIVING SLOWER IN THE LANE TO YOUR LEFT WILL CAUSE THE VEHICLE TO SLOW DOWN SUDDENLY (THERE ARE NO VEHICLES IN FRONT ). BOTH OF THESE ISSUES HAPPEN INTERMITTENTLY AND CAN CAUSE AN UNSAFE DRIVING CONDITION WHEN TRIGGERED. THE VEHICLE HAS BEEN AT A DEALER SERVICE DEPARTMENT ON FIVE OCCASIONS. THE DEALER IS UNABLE TO RESOLVE THE ISSUE.

SYSTEM GIVES FALSE POSITIVES AND TRIES TO SLAM ON BRAKES WITH NOTHING IN FRONT. THIS HAPPENS QUITE OFTEN SO I HAVE TO DISABLE THE SYSTEM BUT STILL GET THE WARNING FREQUENTLY

THE TIRE WAS FLAT. THE CAR IS DRIVEN VERY LITTLE AND THERE WERE NO NAILS OR CAUSE FOR THE FLAT ACCORDING TO TECHNICIAN. THE TIRE WAS SIMPLY DAMAGED. WE CALLED THE DEALER AND WERE ONLY TOLD THAT TIRE COULD NOT BE ORDERED BECAUSE THERE'S A REPORTED ISSUE WITH THE TIRES FOR OUR VEHICLE. CAR IS LESS THAN A YEAR OLD AND LOW MILEAGE. VEHICLE WAS STATIONARY FOR 4 DAYS WHEN WE NOTICED.

THE COLLISION AVOIDANCE BRAKING SYSTEM AND WARNING GOES OFF RANDOMLY WHEN THERE IS NO DANGER OR EVEN ANOTHER CAR PRESENT. THE WARNING OCCURS AND THE STEERING WHEEL WILL SHAKE AND ON A FEW OCCASIONS THE BRAKES WERE ACTUALLY APPLIED WHEN NO DANGER WAS PRESENT. I NOW DISABLE THE SYSTEM BY SHUTTING IT OFF UPON STARTING. IT IS A DANGEROUS CIRCUMSTANCE WHEN THE BRAKES GO OFF UN-COMMANDED. THIS HAS HAPPENED A NUMBER OF TIMES DURING THE ONE YEAR AND 3500 MILES I HAVE OWNED THE VEHICLE. I DID IDENTIFY ONE PARTICULAR LOCATION THIS WOULD OCCUR QUITE OFTEN. THE DEALER, UPON MY COMPLAINT, CLAIMED THE SYSTEM WAS OK. NORMAL. I WENT ON-LINE AND READ OF MANY PEOPLE COMPLAINING OF THIS SAME THING HAPPENING TO THEIR HONDA PASSPORT AND ONE REPORT STATED IT HAPPENED AT HIGHWAY SPEED AND THEY WERE HIT FROM BEHIND. I SUGGEST THIS SYSTEM BE REVIEWED OR PERMANENTLY BE DISABLED. I REPORTED BELOW THE LAST DATE I HAD THIS HAPPENED AND ROUGHLY THE MILEAGE ON THE VEHICLE I FIRST NOTICED IT.

I WENT TO THE STORE AND EVERYTHING WAS WORKING FINE. I NOTICED A CRACKLING SOUND WHILE TALKING ON BLUETOOTH. PARKED THE VEHICLE TO GO SHOPPING. ONCE I RETURNED THE INFOTAINMENT/INSTRUMENT CLUSTER COMPLETELY WENT DARK. INFOTAINMENT SCREEN NEVER POWERED ON. WAS UNABLE TO TURN SCREEN ON. TURNED VEHICLE ON AND OFF WITH NO SUCCESS. DROVE HOME WITH EVERYTHING COMPLETELY UNRESPONSIVE. INFOTAINMENT SYSTEM STARTED WORKING THE FOLLOWING DAY.

THIS PROBLEM HAS OCCURRED EVER SINCE WE BOUGHT THE PASSPORT IN MAY OF 2020 IT IS AN ONGOING PROBLEM AND HAS OCCURRED MANY TIMES. OCCASIONALLY, WHILE IN MOTION AND DRIVING 45-60 MPH ON A TWO LANE ROAD, PARTICULARLY ON A CURVE TO THE RIGHT (HAS OCCURRED ON STRAIGHT STRETCHES TOO) THE ANTI-COLLISION BRAKE SYSTEM WILL APPLY THE BRAKES AS A WARNING. THE SPEEDOMETER LIGHTS UP ORANGE WITH LARGE LETTERS TWICE IN A ROW (BRAKE! BRAKE!). AT THIS TIME I CAN FEEL THE BRAKES APPLIED LIGHTLY AND THE DEALERS SERVICE WRITER HAS CONFIRMED THAT THE BRAKE LIGHTS ALSO ACTIVATE. THIS HAPPENS VERY FREQUENTLY IN MY VEHICLE (AND ACCORDING TO MANY ON THE PASSPORT OWNERS FORUMS IT IS A COMMON PROBLEM). WITH ME IT WILL HAPPEN AT LEAST ONCE EVERY 75-100 MILES OR MORE FREQUENTLY. ON A TRIP IN JULY OF ABOUT 5000 MILES, THIS OCCURRED OVER A HUNDRED TIMES. I HAVE ONLY SEEN THIS SYSTEM OPERATE CORRECTLY TWICE, WITH CARS IN FRONT OF ME.....THE OTHER TIMES THE CAR IS IN THE ONCOMING LANE. ONCE, A CAR PASSED ME ON AN INTERSTATE (ME IN RIGHT LANE, HE IN LEFT, SAME DIRECTION) AND WHEN HE WAS ABOUT 20 FEET AHEAD OF ME THE WARNING ACTIVATED. I HAVE HAD THE CAR IN TWICE MENTIONING THIS PROBLEM AND THE TECHNICIAN HAS NOT BEEN ABLE TO RE-CREATE THE PROBLEM ON THEIR SHORT TEST DRIVE. THE CUSTOMER SERVICE AT HONDA USA SUGGESTED THEY CHECK THE AIMING OF THE WINDSHIELD CAMERA AND THE FRONT EMBLEM RADAR. I ASKED THEM TO CHECK THESE THE SECOND TIME I HAD IT IN THEY SAID THESE BOTH WERE AIMED PROPERLY AND THERE WAS NOTHING EL

WHILE VEHICLE IS IN MOTION I'VE EXPERIENCED ISSUES WITH COLLISION MITIGATION SYSTEM BRAKING THE VEHICLE WHEN A VEHICLE IS COMING TOWARD ME IN THE OPPOSITE LANE (ONCOMING TRAFFIC). THIS OCCURS WHILE I'M DRIVING THE VEHICLE. I'VE TAKEN TO THE DEALER AND THE ISSUE WAS NOT REPLICATED. IT DOES OCCUR INTERMITTENTLY. I'VE EXPERIENCED ISSUES WITH THE INFOTAINMENT SYSTEM TOO. THE ENTIRE SYSTEM FREEZES AND BECOMES INOPERABLE. IT DOES NOT CORRECT UNTIL VEHICLE IS PARKED, TURNED OFF, DRIVER DOOR OPENED, THEN VEHICLE RESTARTED. LASTLY, THE AUTO IDLE FEATURES CONSISTENTLY DOES NOT ENGAGE. I HAVE THE SYSTEM RANDOMLY ENGAGE WHEN I'M PARKING MY VEHICLE IN THE GARAGE. AGAIN, ALL OF THESE ISSUES HAVE BEEN REPORTED TO THE DEALER PROVIDING SERVICE AND REMAIN UNRESOLVED SINCE THEY CAN NOT BE DUPLICATED AT SERVICE APPOINTMENT.

SUNROOF SPONTANEOUSLY EXPLODED WITHOUT CAUSE. NOTHING HIT MY CAR AND NO OTHER VEHICLES WERE NEARBY, NOR WAS VEHICLE HIT WITH ANY FLYING DEBRIS WHILE DRIVING UP A HIGHWAY ENTRANCE RAMP, WITH MY SPEED INCREASING FROM 45-55MPH. I HEARD WIND NOISE AND THOUGHT PASSENGER WINDOW MIGHT BE DOWN SLIGHTLY SO I OPENED WINDOW ABOUT 2 INCHES AND CLOSED, THEN IMMEDIATELY AFTER I HEARD A LOUD CRASHING CRACK NOISE AND APPROXIMATELY 2-3 SECOND LATER A VERY LOUD EXPLOSION NOISE AND GLASS DEBRIS FLEW OFF THE BACK OF MY VEHICLE. I EXITED HIGHWAY AND PULLED OVER AND NOTED HUGE DIMPLE AND APPROX 1 FOOT HOLE IN GLASS AND COMPLETE CRACKING AND GLASS FRAGMENTS ON SLIDING INTERIOR COVER. THE CAR HAS ONLY 4500 MILES AND IS STORED IN A SECURE GARAGE. IT HAD BEEN OUT IN THE SUN FOR LESS THAN 10 MINUTES AND THE AMBIENT TEMPERATURE AT THE TIME WAS 68 AND SUNNY. I CALLED TO REPORT TO MY INSURANCE BUT THEN A FRIEND CHECKED INTERNET AND TOLD ME I SHOULD CALL MY DEALER. I DID AND THEY HAD ME BRING VEHICLE THERE AND TOLD ME THEY HAD NEVER HEARD OF THAT HAPPENING BEFORE. I FIND THIS SURPRISING SINCE THERE ARE LITERALLY HUNDREDS OF ISSUES REPORTED ONLINE.

THE COLLISION DETECTION SYSTEM FREQUENTLY LIGHTS UP THE FLASHING "BRAKE" NOTICE UNDER CONDITIONS THAT SHOULD NOT REQUIRE A BRAKING NOTIFICATION. IT IS TOO SENSITIVE AND I'M VERY CONCERNED IT WILL ACTIVATE THE BRAKES WHEN NOT NECESSARY AND CAUSE A REAR END COLLISION. THIS HAPPENS REGULARLY AND HAS OCCURRED NUMEROUS TIMES OVER THE YEAR WE'VE HAD VEHICLE. THE MOST NOTICEABLE IS WHEN WHEN GOING AROUND A CURVE AND A CAR IS IN THE OTHER LANE DIRECTLY IN FRONT OF YOU. SO FAR IT HAS NOT ACTIVATED THE BRAKES, BUT THERE SHOULD BE SOME AI BUILT INTO THE SYSTEM TO KNOW THAT YOU ARE GOING AROUND A CURVE BASED ON THE FACT THAT THE WHEELS ARE TURNED AND NOT BE AS SENSITIVE GOING AROUND A CURVE.

INFOTAINMENT SYSTEM FAILS, SCREEN GOES BLANK, BACKUP CAMERA AND SPEEDOMETER GOES BLANK. THIS HAS HAPPENED NUMEROUS TIMES, DEALER SUPPOSEDLY REPAIRED TWO WEEKS AGO BUT PROBLEMS PERSIST.

WHILE THE CAR IS IN MOTION THE SPEAKERS MAKE A LOUD CRACKLING AND POPPING NOISE. THE CAR AUDIO FAILS WITH AN ERROR MESSAGE THAT SAYS "RADIO UNAVAILABLE" OR "NETWORK COMMUNICATIONS LOST". THIS CAUSES ALL AUDIO TO QUIT WORKING, ALONG WITH THE BACK UP CAMERA, NAVIGATION AND BLUETOOTH. IN ADDITION, THE SPEEDOMETER FAILS AND GOES COMPLETELY BLANK WHILE DRIVING. SOMETIMES THE SYSTEM REBOOTS ITSELF AFTER STAYING DEAD FOR SEVERAL MINUTES. I HAVE TAKEN THE CAR TO THE HONDA DEALERSHIP TWICE. THEY TELL ME THEY SUBMIT VIDEOS TO THE TECH LINE OF THE PROBLEM OCCURING, BUT THEY DO NOT HAVE A SOLUTION FOR A FIX. PROBLEM STARTED WHEN VEHICLE HAD APPROXIMATELY 10,000 MILES. NOW VEHICLE HAS 32,000 MILES AND THE ISSUE HAS PROGRESSIVELY GOTTEN WORSE. THESE ISSUES OCCUR EVERY TIME THE CAR IS DRIVEN, WHICH IS MULTIPLE TIMES DAILY.

VEHICLE WILL INTERMITTENTLY ACTIVATE COLLISION MITIGATION BRAKING SYSTEM WITH NO TRAFFIC NOR OBJECTS NEARBY, CAUSING THE VEHICLE TO COME TO A NEAR STOP, OR FULL STOP. SPEED, WEATHER, AND DRIVING CONDITIONS VARY DURING FALSE ACTIVATION, BUT IT HAS ALSO HAPPENED AT HIGHWAY SPEED, NEARLY CAUSING A HIGH-SPEED REAR-END ACCIDENT. VEHICLE HAS TWICE BEEN TAKEN TO LOCAL DEALER AND SINCE THEY CLAIM THAT IT CANNOT BE EASILY RECREATED DUE TO INTERMITTENT CONDITION, THEN THEY CANNOT DIAGNOSE & REPAIR.

THE AUTOMATIC COLLISION BRAKING SYSTEM ACTIVATES ON THE HIGHWAY ON ITS OWN WITH NO TRAFFIC IN FRONT OF MY VEHICLE AND NO REASON TO APPLY THE BRAKES. IT FLASHES THE BRAKE WARNING AND THEN ABRUPTLY APPLIES THE BRAKES. THIS CAUSE VEHICLES BEHIND TO ABRUPTLY APPLY THEIR BRAKES. THIS IS GOING TO CAUSE COLLISION AND LOSS OF LIFE. MY WIFE BROUGHT THE VEHICLE TO THE HONDA DEALER WHO CLEANED THE SENSOR AND THE VEHICLE DID THE SAME THING ON THE DRIVE HOME. *TR

INFOTAINMENT SYSTEM FAILS, SOMETIMES REBOOTS. CRACKING AND POPPING PRECEDE IT USUALLY - SOUNDS AS IF IT'S COMING FROM SPEAKERS. THEN COMPLETE INFOTAINMENT LCD FAILS - GOES BLACK. THIS LEAVES THE *BACKUP CAMERA* NON-FUNCTIONAL. *TR

THE AUTOMATIC BRAKING SYSTEM ACTIVATED UNNECESSARILY WHILE DRIVING ON THE INTERSTATE. THE CRUISE CONTROL WAS SET TO 75 MPH. THERE WERE NO OBJECTS OR VEHICLES IN FRONT OF MY CAR DURING THE BRAKE ACTIVATION. WHILE CRUISING DOWN THE INTERSTATE, THE "BRAKE!" MESSAGE APPEARED AND THE VEHICLE AUTOMATICALLY APPLIED THE BRAKES. I NOTICED THAT THE VEHICLE SHOULDN'T BE BRAKING AND TO AVOID BEING REAR ENDED ON THE INTERSTATE, I PRESSED THE GAS PEDAL TO TRY TO DEACTIVATE THE SYSTEM. SINCE THE FIRST INCIDENT IT HAS ACTIVATED UNNECESSARILY AGAIN 3 TIMES. *TR

THE HONDA SENSING SYSTEM ALMOST CONSTANTLY THINKS THERE IS A VEHICLE COMING AT YOU WHEN THERE ISN'T ONE COMING AT YOU. IT WILL SHAKE THE STEERING WHEEL AND FLASH THE ORANGE BRAKE WARNING AT YOU. THE INFOTAINMENT SYSTEM ALSO STOPS WORKING ALMOST EVERY DRIVE AS WELL AND SAYS THERE IS NO INPUT FOR AUDIO. *TR

INFOTAINMENT SYSTEM MALFUNCTIONS CAUSING BACKUP CAMERA AND NAVIGATION SYSTEMS TO NOT FUNCTION AND SENDS LOUD CRACKLING NOISES THROUGH SPEAKERS. ALSO CAUSES INSTRUMENT PANEL TO FAIL FOR MINUTES AT A TIME. CONNECTIONS TO INFOTAINMENT AND DASHBOARD DISPLAYS FAIL WHILE IN MOTION AFTER MINOR BUMPS IN ROAD.

48 HOURS AFTER I PURCHASED MY 2019 HONDA PILOT THE TRANSMISSION BLEW. I WAS DRIVING ON THE HIGHWAY ON MY WAY TO A VACATION WITH MY CAR PACKED FOR THE WEEK AND I HEARD A BANG AS IF I HIT SOMETHING AND THEN IT SOUNDED AS IF SOMETHING WAS DRAGGING ON THE BOTTOM BUT NOTHING WAS THERE. I WAS EXTREMELY SCARED BECAUSE I WAS STUCK ALONE ON THE SIDE OF THE HIGHWAY BECAUSE THE TRANSMISSION BLEW ON MY BRAND NEW CAR WITH LESS THAT 100 MILES. MY VEHICLE HAD TO BE TOWED AWAY AND THEY HAD TO PLACE A BRAND NEW ENGINE. I WAS OFFERED NO COMPENSATION AND THEY REFUSED TO GIVE ME A NEW VEHICLE. *TR

COMPUTER SHUTS DOWN ON THE AUDIO SYSTEM. HAS BEEN TO THE DEALER 3 TIMES FOR REPAIR SOMETHING IS WRONG IN THE WIRING. WHILE DRIVING THESE LOUD NOISES COME FROM THE DASH THEN AFTER AWHILE IT SAYS AUDIO OFF. THEN NETWORK SHUTDOWN. *TR

WHEN SUV IS PARKED THE HATCHBACK CLOSES ON ITS OWN W/O THE KEYFOB OR BUTTON ON HATCH BEING PRESSED. THIS HAS HAPPENED ABOUT SIX TIMES. NOT ABLE TO REPLICATE.

MY COMPLAINT CONCERNS THE INFOTAINMENT SYSTEM. THE SOUND OUTPUT WILL CRACKLE, SKIP OUT OR SHUT DOWN ALTOGETHER. WHEN THIS HAPPENS, IT AFFECTS ALL OUTPUTS INCLUDING FM, SATELLITE, CARPLAY AND THE HANDS FREE. RESTARTING THE AUDIO SYSTEM DOES NOT WORK. WHEN FEASIBLE, SHUTTING OFF THE ENGINE WILL NOT RESET THE SYSTEM UNTIL THE DRIVER DOOR IS OPENED. THIS MAY OR MAY NOT FIX THE PROBLEM. THE MOST SEVERE PROBLEM OCCURS WHEN THE SPEEDOMETER INSTRUMENT PANEL GOES BLACK WHILE THE VEHICLE IS IN MOTION. THE INSTRUMENT PANEL GOING BLACK HAS ALWAYS OCCURRED WHILE ON THE HIGHWAY AT GREATER THAN 65MPH. THESE PROBLEMS HAVE ALWAYS HAPPENED WHEN THE VEHICLE IS IN MOTION. OCCASIONALLY IT MAY START CRACKLING AFTER HITTING A BUMP. OTHER TIMES, THERE IS NO IDENTIFIED CAUSE FOR THE DYSFUNCTION. THE ATTACHED PICTURES SHOW SOME OF THE ERROR CODES AND MESSAGES SEEN

WHILE DRIVING ON THE HIGHWAY MY PASSPORT, I SMELLED WHAT REMINDED ME OF ELECTRICAL WIRES SIZZLING IT WAS COMING FROM THE HONDA DISPLAY AUDIO UNIT .THE APPLE PLAY STOP WORKING AND I HAD NO AUDIO SOUND FROM THE RADIO OR OTHER APP. THE UNIT WAS UNRESPONSIVE AND REMAIN ON WITH THE ENGINE CUT OFF. THE DISPLAY WHILE NOT WORKING REMAIN ON FOR THREE DAY BEFORE TURNING OFF. THE UNIT RANDOMLY CONTINUE TO GO OUT AFTER THE SMELL OF BURNING WIRE. AND ERROR CODE BEGIN TO DISPLAY: 6382 APPEARED. THIS PROBLEM IS STILL OCCUR AND I HAD TO REPLACE MY I PHONE BECAUSE THE INSIDE OF THE PHONE WAS BURN. I DO WANT TO HAVE THE PASSPORT CAUSE HARM TO SOMEONE BEFORE CHECK THIS SAFE ISSUE OUT.

THE STEERING WHEEL IN MY 2019 HONDA PASSPORT MADE UNWANTED MOVEMENT OR MOTION WHEN PARKED OR STOPPED. I WAS ABLE TO CAPTURE THE PROBLEM WITH THE STEERING WHEEL ON A VIDEO CLIP AND PRESENTED TO THE DEALER AS AN EVIDENCE. ON THE FIRST VISIT I WAS NOTIFIED THERE WAS NOT ANY PROBLEM AND RECOMMENDED TO PERFORM A FOUR WHEEL ALIGNMENTS. ON THE SECOND VISIT THE TECHNICIAN DISCOVERED THE PROBLEM AND ESCALATED TO HONDA. HONDA STATED THAT THEY HAVE SEEN THIS PROBLEM WITH THE STEERING WHEEL AND IT WAS DIAGNOSED TO BE RELATED TO A DEFECT IN THE STEERING COLUMN. THE STEERING COLUMN WAS REMOVED AND REPLACED BUT A SECOND PROBLEM APPEARED WITH THE STEERING WHEEL ADJUSTMENT LEVER AND STEERING WHEEL BECAME TOO STIFF TO MOVE UP/DOWN. HONDA'S REPRESENTATIVE MADE A VISIT TO THE DEALER AND THE PROBLEM WAS DIAGNOSED TO BE A SECOND DEFECTIVE STEERING COLUMN. I BELIEVE THIS COULD BE A SAFETY CONCERN ALTHOUGH DEALER HAS STATED THAT IT IS NOT.

WHEN USING THE AUDIO SYSTEM (APPLEAIRPLAY, BLUETOOTH, SIRIUS OR FM RADIO), THE SPEAKERS AT SOME POINT WILL BEGIN CRACKLING AND MAKING POPPING NOISES, SIMILAR TO STATIC NOISES, WHICH CAUSES THE MUSIC TO INTERRUPT AND CUT OUT. EVEN WHEN YOU TURN THE AUDIO OFF, THE SPEAKERS CONTINUE TO MAKE THE CRACKLE AND POP SOUNDS. YOU HAVE TO TURN THE CAR OFF AND OPEN THE DOOR TO COMPLETELY CUT OFF THE AUDIO. IT HAPPENS RANDOMLY AND IS A COMPLETE DISTRACTION WHILE DRIVING. THE DISPLAY SCREEN ALSO CUTS IN AND OUT WHILE IN USE USING THE BACKUP CAMERA, MUSIC OR GOOGLE MAPS, ETC. AS WELL. THE CAR CAN BE IN MOTION OR PARKED, IT HAPPENS. THIS STARTED IN FEB 2020, 1 MONTH AFTER LEASING THE CAR AND APPROX 1000 MILES.

WHILE THE VEHICLE IS RUNNING AND DRIVING, THE INFOTAINMENT SYSTEM FAILS. THE FIRST EVENT IN THE SEQUENCE IS THAT THE AUDIO FROM ANY SOURCE (AM, FM, SATELLITE, IPHONE) WILL START TO CRACKLE AND INTERMITTENTLY CUT OUT. THEN THE INFOTAINMENT SCREEN IN THE CENTER OF DASHBOARD WILL GO DARK AND ALL SOUND WILL STOP. ADDITIONAL EVENTS INCLUDE THE DRIVER SCREEN (SPEEDOMETER, ETC.) BEHIND THE STEERING WHEEL GOING DARK. SOMETIMES THE MESSAGES 'NO AUDIO SOURCE' OR 'NETWORK CONNECTION LOST' ARE DISPLAYED ON THE SCREEN. OCCASIONALLY THE SYSTEM WILL TRY AND REBOOT AFTER 10-15 MINUTES, WITH THE SCREENS TURNING ON AGAIN FOR A SHORT PERIOD OF TIME (5-10 SECONDS) BEFORE GOING DARK AGAIN. THE ONLY WAY TO RECOVER TEMPORARILY IS TO PARK, TURN THE VEHICLE OFF, OPEN THE DRIVER'S DOOR (SHUTS OFF RETAINED ACCESSORY POWER) AND THEN RESTART THE VEHICLE. THIS SYSTEM FAILURE HAPPENS WITH AND WITHOUT AN IPHONE CONNECTED VIA GENUINE APPLE USB CABLE. NONE OF THE FOLLOWING HAVE RESOLVED THE PROBLEM: RESETTING THE INFOTAINMENT SYSTEM TO FACTORY SETTINGS; DISCONNECTING THE BATTERY CABLE UNDER THE HOOD; AND, TEMPORARILY REMOVING THE INFOTAINMENT POWER FUSE UNDER THE HOOD. CHECKING THE SYSTEM SETTINGS VIA THE INFOTAINMENT SYSTEM APPLICATION INDICATES THAT THE SYSTEM IS UP TO DATE AND NO UPDATES ARE AVAILABLE. THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS. THE HONDA DEALER SERVICE DEPARTMENT STATED THAT THEY NEVER HEARD OF THIS ISSUE, AND SUGGESTED THAT I FILM THE ISSUE WHEN IT OCCURS!

AS PER OTHER RECALLS OF THE 2019 HONDA PASSPORT WE ARE HAVING THE SAME SYMPTOMS. THE WINDSHIELD AREA ALONG BOTH A PILLARS ARE POPPING AND MAKING NOISE. THIS IS A PROBLEM WE HAVE BEEN HAVING, FINALLY LOOKING IT UP ON INTERNET WE FOUND THAT OTHER PASSPORTS OF THIS YEAR ARE BEING RECALLED FOR FAULTY WELD SPOTS. WE HAVE HAD THIS NOISE SITTING AT A RED LIGHT, AND CLEAR GOOD WEATHER CONDITIONS AND ALSO WHILE TRAVELING DOWN THE ROAD.

WHILE DRIVING ON THE FLORIDA TURNPIKE MY SUNROOF JUST EXPLODED AND WITH THE PANEL OPEN SHARDS OF GLASS DROPPED INTO THE INTERIOR OF THE CAR. WE WERE DRIVING AT NIGHT AND I COULDN'T TELL IF SOME OF THE GLASS FLEW BACK ON THE HIGHWAY. WITH TWO PASSENGERS IN THE CAR, LUCKILY NOBODY WAS INJURED.

WAS DRIVING 70MPH ON THE FREEWAY USING ADAPTIVE CRUISE CONTROL (ACC). NO CARS AHEAD OF ME, SEVERAL BEHIND. THE CAR ICON ON MY DASH (LIGHTS UP WHILE USING ACC) BEGAN FLASHING THEN MY PASSPORT (ON IT'S OWN) SLAMMED ON THE BREAKS, FORCING MY DAUGHTER AND I INTO OUR SEATBELTS HARD, AND FORCED THE CARS BEHIND TO SLAM ON THEIR BREAKS. THE BREAK WARNING THAT USUALLY FLASHES ON THE DASH WHEN THERE'S A REASON TO BREAK DIDN'T HAPPEN. IT WAS A CLOSE CALL BUT EVERYONE AVOIDED A COLLISION. IMMEDIATELY TOOK TO DEALERSHIP. THEY SAID THEY'D NEVER HEARD OF THAT HAPPENING BUT I GOOGLED IT AND THE ISSUE POPS UP SEVERAL TIMES IN ONLINE FORUMS AND THERE'S A CLASS ACTION LAWSUIT FROM 2017 CR-V'S FROM PROBLEMS WITH THE ACC. WAITING TO HEAR WHAT DEALERSHIP SAYS, BUT THE GUY SAID THEY'D JUST TAKE IT FOR A FEW TEST DRIVES AND SEE IF IT HAPPENS AGAIN. ABSOLUTELY DO NOT FEEL SAFE DRIVING VEHICLE NOW!

THE VEHICLE INFOTAINMENT SYSTEM LOCKS UP SPORADICALLY WHILE THE VEHICLE IS IN MOTION. AS A RESULT, THE BACKUP CAMERA IS INOPERABLE UNTIL A FUSE IS REMOVED FROM UNDER THE HOOD. THIS FIRST HAPPENED SHORTLY AFTER PURCHASING THE VEHICLE AND HAS HAPPENED OVER FIVE TIMES SINCE. THIS HAS NOT BEEN ADDRESSED BY THE LOCAL DEALER OR HONDA CORPORATION DESPITE MULTIPLE VISITS TO THE DEALER TO DETERMINE THE PROBLEM.

THE AUTOMATIC POWER LIFT GATE CAN NOT BE STOPPED WHEN IN THE PROCESS OF CLOSING. THE LIFT GATE ALMOST CLOSED ON MY CHILD'S ARM. MY CHILD REACHED BACK INTO THE CARGO AREA TO GET SOMETHING OUT AFTER I HAD ALREADY PRESSED THE POWER LIFT GATE BUTTON IN ORDER TO CLOSE IT. WHEN I REALIZED MY CHILD'S ARM WAS IN THE CARGO AREA, I ATTEMPTED TO USE MY HANDS TO PUSH THE LIFT GATE BACK OPEN AND IT WOULD NOT STOP. FORTUNATELY, MY CHILD GOT WAS ABLE TO GET HER ARM OUT FAST ENOUGH SO SHE WASN'T INJURED. THE LIFT GATE SHOULD NOT CONTINUE TO CLOSE ONCE IT ENCOUNTERS RESISTANCE.

I COPIED THIS FROM SOMEONE POSTING, SINCE IT IS EXACTLY THE PROBLEM I AM EXPERIENCING AND MORE. 'THE ENGINE WILL JUST REV HIGHER AND HIGHER OVER 4K REVS. I CANNOT EVEN DRIVE THE 25-MILE SPEED LIMIT WHEN THIS OCCURS. I HAVE CONFIRMED THAT THE TRANSMISSION SETTINGS ARE IN THE STANDARD DRIVE MODE DURING THESE EVENTS. I ALSO INFORMED THEM THAT THE AUTO HIGH BEAM FEATURE DOES NOT WORK PROPERLY.' THE REMOTE CONTROL CONNECT DOESN'T WORK. SIDE SENSORS WORK INTERMITENTLY. IT ACCELERATES WHEN RELEASING THE GAS PEDAL BUT THE SUV DOESN'T PICK UP SPEED. IT MAKES LOUD ACCELERATING NOISE AND SLOWS DOWN INSTEAD OF GOING FASTER. HEATER MAKES PITCHING NOISE. THESE HAPPENED CITY STREETS AND HIGHWAYS. IT'S NOT JUST ONE TIME OCCURANCE. MY CAR HAS ONLY 3100 MILES

WHILE DRIVING OVER SLIGHTLY ROUGH ROADS, THE RADIO SPEAKERS WILL MAKE A CRACKLING AND POPPING NOISE. SOMETIMES TO THE POINT OF COMPLETE MALFUNCTION WHERE THE SOUND WILL GO OFF COMPLETELY AND SHOW A MESSAGE OF NO AUDIO INPUT. THE ONLY WAY TO RESET THE AUDIO IS TO STOP THE VEHICLE, SHUT OFF THE IGNITION, AND OPEN THE DRIVERS DOOR TO END THE RETAINED ACCESSORY POWER FEATURE, THEN RESTART THE VEHICLE WHICH REBOOTS THE INFOTAINMENT SYSTEM. PROBLEM WAS REPORTED TO THE DEALER SERVICE DEPARTMENT WHO SAYS THEY CAN'T REPLICATE THE PROBLEM. THIS OCCURS WHILE USING ANY AUDIO INPUT SOURCES, INCLUDING THE MAPS FEATURE IN APPLE CARPLAY. IT'S VERY DISTRACTING AND THEREFORE A POTENTIALLY DANGEROUS PROBLEM WHILE DRIVING THE VEHICLE.