Page 5 of 7 · complaints 201–250 of 310

2014 Honda Odyssey complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Seats
Filed Sep 22, 201625,000 milesHI

THE SECOND ROW SEATS BOTH THE LEFT AND THE RIGHT SIDE DO NOT LOCK INTO PLACE WHEN YOU MOVE THE SEAT. YOU WOULD HAVE TO MANUALLY TOUCH THE BLACK BAR ON THE BOTTOM TO LOCK THE SEAT. MY CHILDREN SEVERAL TIMES HAVE HAD THE SEAT MOVE AND ALMOST CHOKE THEM WHEN WE COME TO A COMPLETE STOP. I HAVE COMPLAIN SEVERAL TIMES TO MY DEALERSHIP AND THEY HAVE TOLD ME THAT IT WAS A DEFECTIVE SPRING, HOWEVER WARRANTY WILL NOT CHANGE IT SINCE IT IS NOT BROKEN. THAT IS WEIRD SINCE IT IS NOT WORKING AS IT HAS BEEN INTENDED.

Service Brakes
Filed Aug 27, 201627,960 milesCT

AT 20,000 MILES, BRAKING FROM FREEWAY SPEEDS STARTED TO CAUSE SHUDDERING AND JERKING OF THE STEERING WHEEL. WE WERE ABLE TO LIVE WITH IT FOR A LITTLE WHILE, BUT FINALLY TOOK IT TO THE DEALERSHIP AT 27,960 MILES, AND WERE TOLD THE BRAKE ROTORS WERE WARPED. THE DEALER RESURFACED THE ROTORS WITHOUT OUR AUTHORIZATION AND SAID THEY WILL NOT REPLACE THEM, EVEN THOUGH THEY ARE CLEARLY DEFECTIVE (THEY SHOW CLEAR SIGNS OF HEAT DAMAGE). THIS IS A COMMON PROBLEM WITH THIS VEHICLE, AND HONDA HAS ALREADY DISCONTINUED THE OLD ROTOR, AND A NEW ROTOR IS AVAILABLE, PART # 45251-TK8-A02. YET, HONDA REFUSES TO REPLACE OUR DEFECTIVE ROTORS, MAKING OUR VEHICLE DANGEROUS AND UNSAFE TO DRIVE. REFINISHING THE ROTORS WILL ONLY TEMPORARILY FIX THE PROBLEM, BUT THEY WILL QUICKLY OVERHEAT AGAIN, AND HONDA OBVIOUSLY JUST HOPES THIS HAPPENS AFTER OUR WARRANTY EXPIRES. THIS IS A RELATIVELY NEW VEHICLE (2 YEARS), AND STILL UNDER WARRANTY. WE SHOULD NOT HAVE TO WORRY ABOUT THE MANUFACTURER REFUSING TO HONOR THEIR WARRANTY, AND THE SAFETY OF OUR BRAKING SYSTEM DUE TO DEFECTIVE PARTS.

Power Train
Filed Aug 12, 201630,000 milesVA

WE PURCHACED A BRAND NEW ELITE (2014) OUR FIRST ISSUE THE TRANSMISSION BUCKED AT LOW AND HIGH SPEEDS SO WE TOOK IT IN 2/2016. THEY STATED THAT IT REQUIRED A FRIMWARE UPDATE. NOW THE VAN VIBRATES BETWEEN AND 25-35 AND ALSO 60-65 MPH ALSO WHEN YOU ACCELERATE ITS NOW JERKY AND/OR UN-SMOOTH WITH SHIFTING. WE TOOK IN TO THE HONDA DEALERSHIP (8/16)TO FIX THIS NEW ISSUE NOW THE TECH REPORTS THAT THE FLUID IS BLACK. THE VAN ONLY HAS 38,000 MILES....HONDA SHOULD ISSUE A RECALL.

Electrical System
Filed Aug 11, 201647,231 milesAL

MY DOOR CAME AJAR WHILE DRIVING DOWN THE ROAD!!! WHEN THE DASH TEMPERATURE READS ABOVE 96 DEGREES, THE ELECTRONICS OF THE REAR-SLIDING DOORS WILL NOT OPERATE. THIS HAS OCCURRED SINCE THE VAN WAS 3.5 MONTH OLD. THE LOCAL SERVICE DEPT CANNOT RECREATE THE ISSUE, AND NO ERROR CODE DISPLAYS ON THE DASH. MY BABY HAS BEEN TRAPPED IN THE BACKSEAT, BECAUSE I CANNOT OPEN THE DOOR. DURING THE HOT TEMPS, THE DOOR WILL NOT OPEN MANUALLY. THE DOORS ARE COMPLETELY STUCK! ONCE I DRIVE AROUND AND THE VAN COOLS, THE ELECTRONICS/SLIDING DOORS OPERATE JUST FINE. THIS IS A HUGE SAFETY CONCERN. THIS OCCURS WHEN THE VAN IS PARKED, BECAUSE BEING STATIONARY IN THE SUN ALLOWS IT TO GET HOTTER. EVEN WITH IT'S ONLY 93 OUTSIDE, THE DASH MAY READ 101 AFTER SITTING IN THE PARKING LOT FOR A FEW HOURS. LAST WEEK, I TRIED TO OPEN IT AROUND 3PM. IT WOULD NOT BUDGE. THE DASH SHOWED ALL DOORS CLOSED WHEN I PULLED OUT OF THE PARKING LOT. FIVE MINUTES LATER, AS I WAS DRIVING DOWN THE INTERSTATE, AT 65 MPH, THE DOOR CAME AJAR! I HAD TO PULL OVER AND CLOSE IT. I HAVE READ MANY BLOGS WITH OTHER ODYSSEY OWNERS HAVING THE SAME ISSUE. I HAVE A RECENT VIDEO OF THE ISSUE, BUT THIS SITE DOES NOT ALLOW THAT FORMATTING.

Service Brakes
Filed Jul 21, 201620,000 milesMS

BRAKE ROTORS WARPED WITH VERY FEW (20K OR LESS) MILES. DEALER STATED IT WAS NOT COVERED UNDER WARRANTY. EVERY REPORT I FOUND ONLINE STATED THAT RESURFACED ROTORS ENDED UP WARPING AGAIN IN A SHORT AMOUNT OF TIME. I HAVE FOUND THAT HONDA HAS RECENTLY CHANGED OUT THE ROTORS THEY USE TO TRY AND COMBAT THIS PROBLEM, THOUGH, NEVER FORMALLY ISSUING A RECALL OR NOTICE TO EVERYONE THAT HAS BEEN HIT BY THIS ISSUE.

Service Brakes
Filed Jul 19, 201627,551 milesFL

THE BRAKES ON OUR 2014 ODYSSEY STARTED VIBRATING SLIGHTLY WHEN APPLIED AT 20,000 MILES. SLOWLY THE VIBRATION HAS INCREASED WITH TIME AND IS NOW VERY APPARENT AT 28K. OUR DEALER CLAIMS THAT THERE IS NO SERVICE BULLETEN ON THE ISSUE AND IT APPEARS THA THE BRAKE ROTORS ARE WARPED AND NEED TO BE RESURFACED. HOWEVER, WE ARE VERY CAUTIOUS DRIVERS AND HVE NEVER ENCOUNTERED THIS PROBLEM WITH ANY OF OUR NUMEROUS OTHER VEHICLES. ALSO, WHEN LOOKING FOR INFORMATION ON THE PROBLEM ON THE WEB, IT APPEARS THAT THIS HAS BEEN A LONGSTANDING ISSUE THAT HONDA APPEARS TO BE AVOIDING. AND SIMPLY PUT, TRUEING THE ROTORS WILL ONLY TEMPORARLY CORRECT THE PROBLEM AND HASTEN A REACURRANCE! TO SAY THE LEAST, THIS HAS BEEN A VERY DISAPPOINTING EXPERIENCE WITH OUR FIRST ODYSSEY!

Power Train
Filed Jul 18, 2016100 milesKY

SAME TRANSMISSION PROBLEMS AS MANY OTHER PEOPLE WITH THE CAR BUCKING WHEN SLOWLY ACCELERATING AFTER A STOP. ALSO ACCELERATING PROBLEMS WITH IT BEING JERKY AND/OR UN-SMOOTH. IT SOMETIMES JOLTS FORWARD AS WELL. WHEN VAN IS TAKEN OUT OF PART ON ANY INCLINE, THERE IS A LOUD "CLUNK" AS IT SHIFTS INTO REVERSE. PURCHASED THE VAN BRAND NEW IN JUNE 2014. VEHICLE NOW HAS LESS THAN 26,000 MILES ON IT.

Power Train
Filed Jul 2, 201616,500 milesPA

TRANSMISSION PROBLEMS WITH THE CAR BUCKING WHEN SLOWLY ACCELERATING AFTER A STOP. ALSO ACCELERATING PROBLEMS WITH IT BEING JERKY AND/OR UN-SMOOTH. IT SOMETIMES JOLTS FORWARD AS WELL. WE JUST PURCHASED THIS CAR USED FROM A DEALER LESS THAN 2 MONTHS AGO WITH 16,500 MILES ON IT.

Electrical System1 injured
Filed Jun 24, 201630,000 milesFL

WHILE MY SON WAS REACHING FOR SEATBELT HIS ARM/WRIST GOT STUCK IN DOOR AS IT WAS CLOSING. DOOR WOULD NOT MOVE AND JUST SANDWICHED HIS WRIST. WHETHER CAR WAS IN DRIVE OR PARK DOOR WOULD NOT OPEN OR CLOSE. FINALLY WE GOT HIS WRIST OUT AND DOOR CLOSED.

Power Train
Filed Jun 23, 201656,500 milesIN

TRANSMISSION HAS HARD JERK WHEN SHIFTING AT EVERY GEAR LEVEL (1ST TO 2ND, 2ND TO 3RD, ETC.) HONDA DEALER REPORTS THAT THE FLUID IS BLACK. IT ONLY HAS 57,000 MILES. I SEE MANY OTHER PEOPLE ONLINE COMPLAINING OF TRANSMISSION PROBLEMS ON THE 2014 ODYSSEY...HONDA SHOULD ISSUE A RECALL.

Power Train
Filed Jun 16, 201611,000 milesCA

WHILE I AM DRIVING THE HONDA ODYSSEY TODAY, EVERYTIME I WAS INCREASING THE SPEED FROM 0, IT WAS GIVING BIG JERK. I STOPPED AND AGAIN INCREASED THE SPEED, SAME PROBLEM. I TURNED IT OFF AND RESTARTED, THEN IT WAS FINE. SAME THING HAPPENED MANY TIMES IN PAST, BUT NEVER RECOGNIZED THE PATTERN.

Service Brakes
Filed May 27, 201610,000 milesPA

BRAKES STARTED VIBRATING FAIRLY VIOLENTLY WHEN DESCENDING HILLS AT 10,000 MILES. INFORMED THAT THE BRAKE ROTORS WERE WARPED AND NEEDED TO BE RESURFACED. THIS IS THE 3RD HONDA VEHICLE THAT WE HAVE HAD AND HAVE GOTTEN OVER 100,000 MILES ON PILOT AND CRV WITHOUT THIS HAPPENING. THEREFORE IT IS NOT DUE TO DRIVING HABITS.

Service Brakes
Filed May 10, 201624,000 milesIN

24,000 MILES ON OUR CAR AND IT IS ONLY 2 YEARS OLD AND WE WERE TOLD OUR FRONT ROTORS WERE WARPED AND NEEDED TO BE MACHINED. I HAD CALL THE SERVICE DEPT. WHEN WE WERE UNDER 20,000MILES AND WAS TOLD THE SQEAKY NOISE WAS FROM THE RAIN AND THE WATER GETTING ONTO THE BRAKE PADS... YA OK. $120 + LABOR + TAXES LATER AND I WAS TOLD IT WAS DUE TO MY DRIVING STYLE.. WHICH I DO NOT "RIDE THE BRAKES" NOR DO I "BREAK HARD" . WE HAVE NEVER HAD AN ISSUE LIKE THIS WITH ANY OTHER CAR. MY HUSBANDS CHEVY MALIBU HAS OVER 100,000 MILES ON IT AND THIS IS THE SECOND TIME WE HAVE HAD TO HAVE HIS BRAKES DONE. I AM VERY FRUSTRATED WITH THIS AND I THINK IT SHOULD BE UNDER WARRANTY OR SOME SORT OF RECALL ON THE ROTORS.

Exterior Lighting
Filed May 10, 2016FL

THE LOW BEAM HEADLIGHTS DISTANCE IS LIMITED BY A HORIZONTAL BLACKNESS. THIS IS NOT ENOUGH DISTANCE TO DRIVE SAFELY. LOW BEAM HEADLIGHT 55W (H11 HALAGON TYPE, SAME BULB USED FOR FOG LIGHTS ON THESE VEHICLES. . ACCORDING TO TRIPLE A THESE ARE NOT SAFE OVER 35 MPH ON A UNLIT HIGHWAY. I FIND THE HEADLIGHT TO BE VERY ANNOYING AND UNSAFE BY LIMITING THE DISTANCE VIEWED ON THE ROAD AHEAD.

Service Brakes
Filed May 9, 201641,000 milesCA

OUR 2014 HONDA ODYSSEY HAS 41,000 MILES ON IT AND WE HAVE HAD TO HAVE NEW BRAKES THREE TIMES AND ROTORS RESURFACED TWICE. WE JUST HAD TO HAVE A BENT AXLE REPLACED. THE NEW AXLE WAS ALSO BENT SO A THIRD ONE HAD TO BE INSTALLED.

Service Brakes
Filed May 8, 201610,000 milesMI

CAR VIBRATES AND SHAKES ON APPLICATION OF BRAKES. HAVE HAD TO HAVE BRAKE ROTORS REPAIRED OR REPLACED ON THREE DIFFERENT OCCASIONS STARTED AT 10,000 MILES. IT IS NOT COVERED UNDER WARRANTY

Seats
Filed May 5, 2016MI

THE 2009 RULE REQUIRING CHANGES IN HEAD RESTRAINTS (COMMONLY CALLED HEAD RESTS) HAS RESULTED IN A DESIGN FOUND ON MANY VEHICLES (THE HONDA ODYSSEY IS JUST ONE EXAMPLE) THAT INCREDIBLY UNCOMFORTABLE FOR MANY DRIVERS. IN YOUR ATTEMPT TO HELP KEEP PEOPLE SAFE YOU HAVE CREATED AN UNSAFE ENVIRONMENT. THE ANGLE OF THE HEAD RESTRAINT PUSHING MY WIFE'S HEAD DOWN AND FORWARD CAUSING PAIN AND PREVENTING HER FROM SEEING OUT THE WINDOW PROPERLY. THIS CREATES A SERIOUS DRIVING HAZARD AND ESSENTIALLY ELIMINATED ANY VEHICLE MADE SINCE 2010 (WE HAVE TRIED GM, CHRYSLER, HONDA, TOYOTA SO FAR). THIS COULD BE SOLVED BY ALLOWING THE DRIVING TO ADJUST THE ANGLE OF THE HEAD RESTRAINT - YOU KNOW, BY TREATING US ADULTS CAPABLE OF MAKING DECISIONS ON OUR OWN AND DETERMINING WHAT WORKS FOR US. I FIND THE HEAD RESTRAINT UNCOMFORTABLE BUT I CAN "LIVE WITH IT" AFTER ADJUSTING IT. THANKING FOR KEEPING US SAFE AND RUINING DRIVING FOR MY FAMILY. GREAT JOB! TRYING GOOGLING "UNCOMFORTABLE HEADRESTS IN NEW CARS" TO SEE HOW MANY PEOPLE HAVE A PROBLEM WITH THIS LAW.

Service Brakes
Filed Apr 6, 2016IL

30K MILES HAD TO HAVE MY ROTORS RESURFACED DUE TO WARPING. THIS IS MY WIFE'S CAR AND SHE DRIVES IT LIKE AN OLD LADY SO I KNOW IT'S NOT HER DRIVING STYLE. SEEMS LIKE THIS IS A COMMON COMPLAINT FOR THIS VEHICLE.

Power Train
Filed Mar 28, 2016100 milesTX

VERY ROUGH TRANSMISSION DOWN-SHIFT FROM 2ND TO 1ST WHEN SLOWING DOWN, BUT NOT COMING TO A COMPLETE STOP, AND THEN ACCELERATING. THIS CAN BE AVOIDED BY VERY SLOWLY PRESSING THE ACCELERATOR PEDAL ON ACCELERATION (VERY SLOW ACCELERATION). I TOLD THE DEALER ABOUT THIS PROBLEM AND WAS TOLD THIS IS NORMAL OPERATION. I DO NOT FEEL THIS TYPE OF OPERATION IS NORMAL. FURTHER, I SEE MANY OTHER SIMILAR COMPLAINTS ON THIS SITE. MILEAGE IS ABOUT 18,000, BUT THE PROBLEM HAS EXISTED SINCE THE VEHICLE WAS NEW (PURCHASED 10/30/14).

Vehicle Speed Control
Filed Mar 15, 201625,000 milesCA

TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. WHILE DRIVING 40 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 20 MPH AND WOULD NOT ACCELERATE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL WITH NO RESULTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A SENSOR REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

Visibility/Wiper
Filed Mar 9, 201620,000 milesOH

HEADLIGHTS WORK VERY POORLY. - DIFFICULT TO SEE THE ROAD WHEN DRIVING AT NIGHT. WHEN DRIVING AT NIGHT, IT IS DIFFICULT TO SEE THE ROAD WHEN USING THE LOW BEAMS. HIGH BEAMS HELP, BUT SWITCHING BACK AND FORTH WHEN IN TRAFFIC IS NOT A SAFE, OR LEGAL, OPTION. THE LOW BEAM PATTERN APPEARS TO BE SET TOO LOW, PARTICULARLY ON THE DRIVER SIDE, AND CAN NOT BE ADJUSTED. HEADLIGHTS ARE PROJECTOR LAMP STYLE, SO EVEN REPLACEMENT OF BULBS DO LITTLE TO CORRECT, AS THE PRIMARY ISSUE SEEMS TO BE A POOR DESIGN. THIS ISSUE HAS BEEN ONGOING SINCE PURCHASE OF NEW VEHICLE.

Vehicle Speed Control
Filed Mar 9, 201616,000 milesCA

MY HONDA ODYSSEY 2014 IS SHAKING A LOT WHEN SPEED IS ACCELERATED UP AROUND 20-25 MPH. THIS IISSUE HAPPENED THE FIRST TIME A FEW WEEKS AGO. TODAY, THIS ISSUE HAPPENS AGAIN. IT IS SCARY TO DRIVE BACK HOME FROM WORK TODAY. SINCE THIS ISSUE HAPPENS MULTIPLE TIMES, I THINK IT CAN BE A DEFECT, WHICH HONDA SHOULD ISSUE A RECALL.

Power Train
Filed Mar 2, 20161 milesUT

MY 2014 ODYSSEY HAVE THE TRANSMISSION CLUNK. WHEN SLOWING DOWN TO UNDER 20-30KM/H THEN LIFTING OFF THE BRAKE THEN APPLYING THE GAS THE TRANSMISSION CLUNKS/SHUDDERS LOUDLY AND YOU FEEL IT. I CAN REPRODUCE THIS 95% OF THE TIME. I WILL BE TAKING THIS INTO THE DEALER AND WILL UPDATE. BUT SEEING THAT THERE ARE NUMEROUS PEOPLE COMPLAINING OF THIS EXACT THING HONDA NEEDS TO ISSUE A RECALL.

Air BagsCrash
Filed Feb 29, 201630,000 milesCA

WE GOT HIT BY A DODGE RAM TRUCK WITH A TRAILER ON THE LEFT SIDE (DRIVER SIDE) AT AN INTERSECTION ("T"). WE WERE CROSSING THE INTERSECTION NORTHBOUND WHEN THE TRUCK CROSSING THE SAME INTERSECTION NORTHEAST BOUND ( TURNING LEFT AT INTERSECTION) DIRECTLY HIT THE LEFT SIDE OF OUR VAN PUSHING THE DRIVER SIDE DOOR IN AND CRUSHING THE DRIVER SIDE GLASS WINDOW. DESPITE THE IMPACT, SIDE AIR BAGS FAILED TO DEPLOY.

Service BrakesCrash
Filed Feb 14, 201623,000 milesWI

I WAS SLOWING DOWN TO PERFORM THREE-POINT TURN TO PARK IN GARAGE. SLOWLY (<5MPH) APPROACHING END OF FIRST ARC, I PRESSED THE BRAKES TO STOP. IT WAS SNOWING AND SLIPPERY, AND THERE WAS A SLIGHT SKID OF VEHICLE. I PRESSED HARDER ON BRAKES TO STOP, WHICH RESULTED IN REVVING OF THE ENGINE AND CRASH OF VEHICLE INTO WALL/GARAGE SUPPORT. I LOOKED DOWN TO CONFIRM MY FOOT WAS ONLY CONTACTING THE BRAKE PEDAL. I PLACED THE VEHICLE IN PARK TO COMPREHEND WHAT HAD JUST OCCURRED. I PLACED THE VEHICLE IN REVERSE TO COMPLETE 2ND ARC OF THREE-POINT TURN, AND COMPLETED PARKING IN THE GARAGE.

Unknown or Other
Filed Feb 1, 201638,783 milesTX

EXPLODING SUN ROOF. VEHICLE WAS IN MOTION ON EXPRESSWAY TRAVELING EAST. LOUD EXPLOSION HEARD OVER VEHICLE. AFTER PULLING OVER AN INSPECTION REVEALED THAT SUNROOF HAD SHATTERED, BUT DUE TO INTERIOR COVER CLOSED NO GLASS FELL INSIDE. VEHICLE WAS TAKEN INTO A REPAIR SHOP AFTER REPORTING INCIDENT TO INSURANCE COMPANY. REPAIR SHOP TECHNICIAN ADVISED THAT HE HAD RECENTLY ENCOUNTERED SAME SITUATION ON A 2015 HONDA ODYSSEY VAN WITH A DAMAGED SUN ROOF WHICH APPEARED TO HAVE JUST POPPED OFF. HAVE CONTACTED HONDA DEALERSHIP TO SEE IF THERE HAS BEEN A RECALL ON THIS ISSUE AND AM AWAITING A RESPONSE IF COVERED UNDER WARRANTY.

Structure › Body
Filed Jan 13, 201650,000 milesCA

PAINT ON FRONT ROOF NEAR THE SUNROOF IS PEELING OFF. WILL HONDA TAKE CARE OF THIS.

Unknown or Other
Filed Dec 31, 201516,000 milesOH

I WENT TO GET SOMETHING OUT OF MY MOM'S MINIVAN USING THE DOOR BEHIND THE DRIVER'S SEAT. THE DOOR WHEN FUNTIONING NORMALLY IS SUPPOSED TO OPEN FULLY WHEN THE HANDLE IS PULLED UPON. INSTEAD THE WHEN DOOR WAS HALFWAY OPEN, IT STARTED TO CLOSE. THE DOOR THEN TO HIT AND CRUSH MY ARM. THANKFULLY I WAS NOT INJURED. THE CAR WAS PARKED ON OUR CONCRETE DRIVEWAY AND WAS TURNED OFF.

Unknown or Other
Filed Dec 22, 201514,000 milesNJ

THE REARVIEW CAMERA OF MY HONDA ODYSSEY 2014 ETOURING MINIVAN BLACKS OUT INTERMITTENTLY WHEN I AM PARALLEL PARKING, WHICH INVOLVES SHIFTING GEARS QUICKLY IN AND OUT OF REVERSE AND DRIVE. ONCE THE SCREEN BLACKS OUT, IT SAYS BLACK UNLESS I RESTART THE ENGINE AND IT GETS STRESSFUL WHEN YOU ARE IN THE MIDDLE OF PARALLEL PARKING ON A BUSY STREET WITH CARS WAITING BEHIND YOU AND YOU CAN'T SEE THE REAR OF THE CAR. I PURCHASED A CAR WITH A REARVIEW CAMERA SPECIFICALLY ON PURPOSE DUE TO MY YOUNG CHILDREN IN ADDITIONAL TO LIVING ON A STREET WITH A K-1ST GRADE SCHOOL WHERE THERE IS A LOT OF TRAFFIC WITH YOUNG KIDS. THIS IS MY SECOND VEHICLE WITH THE EXACT SAME PROBLEM AND BOTH CARS DEMONSTRATED THE REARVIEW CAMERA BLACKOUT ON NUMEROUS OCCASIONS. THE HONDA AND MY LOCAL DEALER INSTRUCTED BY HONDA NOW REFUSES TO TAKE IN MY CAR TO REGISTER OR RESOLVE THE PROBLEM. THIS IS A SAFETY ISSUE WHERE A LARGE MINIVAN FAILS TO PROVIDE A FULLY RELIABLE AND FUNCTIONING REARVIEW CAMERA WHICH IS LEGALLY REQUIRED TO DO SO BY 2018 ANYWAYS. HONDA REFUSES TO ACKNOWLEDGE THE DEFECT OR FULLY SOLVE THIS RECURRENT PROBLEM ON MANY DIFFERENT DATES.

Power Train
Filed Dec 5, 201527,000 milesNV

WE BOUGHT A 2014 HONDA ODESSEY IT'S STARTED JERKING WHEN IT WAS 7500 MILES WHILE DRIVING IN SURFACE STREET IN HENDERSON, NV WE IMMEDIATELY TOOK IT TO THE DEALER HAVE IT FIXED THEY SAID THEY UPDATED THE SOFTWARE THEN STARTED JERKING AGAIN FOR THE 2ND TIME WHEN IT WAS 2700 MILES THAT ALMOST CAUSE US INTO AN ACCIDENT WHILE DRIVING TO LOS ANGELES. WE HAD IT TOWED ON 11/29/15 BY AAA FROM LA TO OC IN OUR HOTEL BECAUSE IT IS UNSAFE TO DRIVE WITH MY KIDS IN IT. THIS CAR IS DANGEROUS BECAUSE THE JERKS COMES AND GO EVERYTIME WE TAKE IT TO THE DEALER THEY KEEP SAYING IT NEEDS AN SOFTWARE UPDATE THEY KEPT OUR CAR AT THE DEALER FOR 2 DAYS THIS TIME THEY SAID NOTHING WRONG WITH IT THEY UPDATED THE SOFTWARE AGAIN. WE LIVED IN LAS VEGAS NOW WE ARE AFRAID TO MAKE A LONG TRIPS BECAUSE WE FEEL LIKE THIS CAR IS NOT SAFE ENOUGH FOR MY FAMILY. THEY CAN'T JUST KEEP UPDATING SOFTWARE ON THEIR TRANSMISSION EVERYTIME THE VAN JERKS. PLUS WE NEVER KNOW WHEN THE JERKS IS GOING TO START AND STOP ESPECIALLY WHEN YOU ARE FAR AWAY FROM HOME. THIS IS NOT RELIABLE AND UNSAFE. THE HONDA NEED TO DO SOMETHING ABOUT IT FOR THE SAFETY OF THE CONSUMERS.

Service Brakes
Filed Nov 4, 2015FL

AT 29,000 MILES, MARCH OF 2015, ROTORS HAD TO BE RE-SURFACED. AT THAT TIME MECHANIC STATED THEY WHERE HAVING A LOT OF PROBLEMS WITH ODYSSEY ROTORS AS THE ROTOR WAS TOO SMALL FOR THE WEIGHT OF THE ODYSSEY. MECHANIC AND SERIVE WRITER STATED THAT ALL IT TOOK TO WRAPP ROTORS WAS ONE SEMI-HARD STOP. DEALER RE-SURFACE ROTOR UNDER WARRANTY, BUT WOULD NOT REPLACE BRAKE PADS THAT HAD A GROOVE IN THEM FROM WRAPPED ROTOR. NOW AT 44,000 MILES, NOV.3, 2015, ROTORS ARE WRAPPED AGAIN AND NEED TO BE REPLACED. DEALER REFUSES TO DO ANYTHING ABOUT THIS PROBLEM. I BELIEVE THIS IS A SAFETY PROBLEM HONDA SHOULD TAKE CARE OF BY REPLACING ROTORS WITH A HEAVY DUTY ROTOR AND NEW BRAKE PADS.

Power Train
Filed Nov 3, 201512,500 milesCA

I LEASED MY 2014 ODYSSEY ON JUNE 2014. I'M COMPLAINING ABOUT ITS JERKING, THOSE LOUD CLUNK DURING SHIFT TO 1ST TO 2ND GEAR STARTED YESTERDAY EVENING WHEN I DROVE HOME WITH MY WIFE FROM AIRPORT IN STOP AND DRIVE TRAFFIC. THE CAR'S TRANSMISSION CONTINUED TO DO THIS EVERY TIME I TRIED TO ACCELERATE BETWEEN 10-20 MILES PER HOUR. IT CONTINUED TO JERK AND CLUNK FOR 10 MILES AS I DROVE ON THE FREEWAY. THIS IS DANGEROUS AND MADE OUR HEARTS BEAT AS IT FELT LIKE THE ENGINE WAS GOING TO FALL OUT. I TOOK THE CAR TO THE DEALER NEXT DAY MORNING AND THEY TOLD ME NOTHING WRONG WITH THE CAR AS NO DIAGNOSTIC CODES CAME UP. THEY CANNOT GET THE CAR TO DUPLICATE ISSUE NOW. I HAVE TO BRING THE CAR TO THEM AS SOON AS THE PROBLEM OCCUR. THEY ONLY DID SOFTWARE UPDATE FOR ME AT THAT TIME, HOPE IT WILL HELP. FOR ONE YEAR OLD 12000 MILEAGE CAR, I THINK THIS IS A SERIOUS PROBLEM. THE REASON I CHOSEN HONDA ODYSSEY WAS ITS SAFETY RATE. NOW I FELT UNSAFE IN THIS CAR, ESPECIALLY WITH MY TWO KIDS. I STARTED LOOKING ONLINE AND I SEE A LOT OF PEOPLE COMPLAINING ABOUT THIS ISSUE NOW! HOPING NHTSA HELP US PUSHING HONDA TO FIX THIS PROBLEM BEFORE TERRIBLE THINGS HAPPEN.

Service Brakes
Filed Oct 27, 201535,000 milesMD

AT ROUGHLY 35,000, I WAS TOLD THAT THE ROTORS WERE WARPED AND NEEDED RESURFACING. I'VE OWNED MULTIPLE CARS AND NEVER HAD A BRAKE ISSUE WITH SUCH LOW MILEAGE. CAR SHAKES EXCESSIVELY UPON BREAKING AND COULD CAUSE ACCIDENT - IT IS WORSE AT HIGHER SPEEDS. THIS SEEMS TO BE AN ISSUE IN MANY HONDAS AND WHICH COULD BE RESPONSIBLE FOR ACCIDENTS.

Unknown or Other
Filed Oct 20, 2015TX

TOO MUCH NOISE INSIDE CABIN.

Air Bags
Filed Sep 21, 201528,000 milesCA

OUR SON WAS DRIVING THE CAR WHEN THE SIDE AIRBAG DEPLOYED. HE WAS NOT IN A CAR ACCIDENT NOR DID HE HIT ANYTHING. THERE IS ABSOLUTELY NO DAMAGE TO THE OUTSIDE OF OUR 2014 HONDA MINIVAN. THANKFULLY, OUR SON KEPT CALM, PULLED THE CAR OVER AND CALLED US. NOW HONDA SAYS IT'S AN INSURANCE PROBLEM AND WILL NOT PAY TO FREELANCE THE AIRBAG AND OUR INSURANCE COMPANY SAYS IT'S A MECHANICAL PROBLEM AND HONDA SHOULD PAY.

Service Brakes
Filed Sep 3, 201538,000 milesNC

TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. WHILE DRIVING 30 MPH CHANGING FROM A PAVED TO AN UNPAVED LANE, THE BRAKE PEDAL SANK TO THE FLOOR AND THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE WAS SHIFTED INTO PARK AND TURNED OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.

Service Brakes
Filed Sep 1, 20156,000 milesDE

EXPERIENCED EXTREME SHAKING WHILE BRAKING AT HIGH SPEEDS. BROUGHT THE CAR INTO THE DEALERSHIP AND THEY SAID MY ROTORS ARE WARPED. I ASKED THEM WHY MY ROTORS WERE WARPED AT 6K MILES AND THEY DIDN'T REALLY SAY ANYTHING. THE PROBLEM CAME BACK ANOTHER TIME SIX MONTHS LATER AND AGAIN THEY TURNED THE ROTORS. IT JUST HAPPENED AGAIN AND THEY SAID MY ROTORS ARE TOO THIN TO TURN AND THEY NEED TO BE REPLACED AT 20K MILES. I COMPLAINED TO THE SERVICE MANAGER AND HE SAID THEY HAVE SEEN THREE OTHER CARS ALREADY OF THIS YEAR/MAKE WITH ROTOR NEEDING TO BE REPLACED AT LOW MILEAGE. THEY SAID THIS IS MORE NORMAL FOR A 60K MILE PLUS TYPE MAINTENANCE. HONDA HAS AGREED TO REPLACE THE ROTORS AND PADS FOR THE COST OF THE PARTS (FREE LABOR). HOWEVER I THOUGHT I SHOULD REPORT IT AS IT SEEMS TO BE A DEFECT AFFECTING MORE THAN JUST MY CAR.

Service Brakes
Filed Aug 24, 2015500 milesFL

WHEN DRIVING AT SPEEDS OVER 50 MILES AN HOUR AND BREAKING THE CAR SHUTTERES. THE PROBLEM CONTINUED TO GET WORSE AND THE CAR WOULD FEEL OUT OF CONTROL WHEN BRAKING AT OVER 50 MILES AN HOUR. THE FIRST FEW TIMES IT HAPPENED WAS IN WET WEATHER AND I ATTRIBUTED IT TO THAT. BUT THE PROBLEM CONTINUED AND THE FIRST ROTORS WERE REPLACED AT ABOUT 3000 MILES. SUBSEQUENTLY THE ROTORS WERE CHANGED 2 MORE TIMES AFTER THAT. THE FOURTH TIME WE REPORTED IT TO HONDA NATIONAL. WE WERE TOLD THAT THEY NEVER HEARD OF SUCH A PROBLEM AND THAT IT WAS BECAUSE IT WAS TOO HOT IN FLORIDA AND I BREAK TOO HARD DESPITE THE FACT THAT I'VE BEEN DRIVING FOR OVER 30 YEARS AND NEVER CAME ACROSS THIS PROBLEM. THEY ALSO TOLD US THAT THEY COULD NOT REPLACE THE VEHICLE BECAUSE THEY COULD NOT SELL OUR CURRENT VEHICLE BECAUSE IT WASN'T SAFE. SO BECAUSE OF CIRCUMSTANCES WE HAD TO PAY FEES LARGE FEES FOR ANOTHER CAR. HONDA REFUSES TO ADMIT THIS IS A PROBLEM . IF YOU RESEARCH ON THE WEB THERE WERE HUNDREDS EVEN THOUSANDS OF COMPLAINTS WITH PEOPLE GIVEN THE SAME ANSWER BY HONDA. I THINK THIS IS A REAL PROBLEM AND THE SHUTTERING GETS WORSE VERY QUICKLY AND CAN BE VERY DANGEROUS ON THE HIGHWAY AND SOMEBODY NEEDS TO LOOK INTO THIS PROBLEM.

Electrical System
Filed Aug 19, 20157,774 milesMD

TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT FLASHED CONSTANTLY. IN ADDITION, THE RPMS DECREASED, THERE WAS A LOUD NOISE COMING FROM THE VEHICLE, AND THERE WAS A DRASTIC REDUCTION OF SPEED. THE VEHICLE WAS ALSO SHAKING AND VIBRATING, WHICH CAUSED THE CONTACT TO BE UNABLE TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,774. MA 10/5 *CN

Service Brakes
Filed Aug 19, 201522,318 milesID

THE STEERING WHEEL WAS SHAKING WHEN BRAKING. THE FRONT DISKS ARE WARPED. DEALER COVERED THE REPAIRS UNDER WARRANTY (TURNED THE ROTORS). THIS IS NOT ACCEPTABLE HONDA.

Unknown or Other
Filed Aug 17, 201519,000 milesWI

DRIVING WEST ON I 80 AT 70 MPH. ALL OF A SUDDEN THERE WAS A LOUD GUNSHOT SOUND. MOVED THE SUNROOF SHADE AND SAW SHATTERED GLASS. THERE WAS NOTHING AROUND FOR A FLYING OBJECT. HAD TO STOP AT HONDA DEALER IN LINCOLN TO HAVE PLASTIC PUT ON TO PROTECT FROM RAIN. I CALLED INSURANCE WHEN HOME IN WISCONSIN AND HAD IT REPAIRED. THE SHAPE OF THE GLASS LOOKED AS IF IT EXPLODED FROM INSIDE TOWARD OUT. HAVE SINCE WATCHED NEWS ABOUT THIS PROBLEM ON ABC NEWS.

Air BagsCrash
Filed Aug 1, 2015NC

WHILE DRIVING IN A PARKING LOT GOING NO MORE THAN 10 MILES PER HOUR, I HIT A CONCRETE BLOCK WITH THE FRONT LEFT SIDE OF MY CAR IN FRONT OF THE WHEEL. IT WAS IN A BLIND SPOT. MY 9 YEAR OLD DAUGHTER, WHO WEIGHS 62 POUNDS, WAS SITTING IN THE PASSENGER SEAT ( WHICH WAS NOT ALL THE WAY FOWARD. THE SEAT WAS ABOUT HALF WAY BACK). BOTH OF OUR AIR BAGS DEPLOYED AND ONLY MY SEATBELT LOCKED. HER AIRBAG SHOULD NOT HAVE DEPLOYED AND HER SEATBELT SHOULD HAVE LOCKED.

Electrical System
Filed Jul 30, 2015150 milesMD

AT DIFFERENT TIMES SINCE THE PURCHASE OF THE VEHICLE IN AUGUST 2013 THE AUDIO SYSTEM IS COMPLETELY LOST. AFTER 1 1/2 YEARS OF DISCUSSING THIS WITH THE SERVICE DEPARTMENT OF THE LOCAL HONDA DEALERSHIP I WAS FINALLY INFORMED THAT HONDA HAS AN ISSUE WITH THE AUDIO SYSTEM AND PARING TO THE IPHONES. I SINCE HAVE DELETED MY PHONE FROM THE SYSTEM AND NO LONGER LEAVE THE BLUE TOOTH ON BUT STILL LOSE THE ENTIRE AUDIO SYSTEM FROM TIME TO TIME. THE CAR MUST BE TURNED OFF AND RESTARTED. ALSO AT TIMES THE FRONT COLLISION WARNING WILL GO OFF WHEN YOU HAVE NO ONE AROUND YOU. I BELIEVE IT IS ALL TIED TOGETHER. ALTHOUGH THIS IS NOT A SAFETY ISSUE I FEEL I HAVE NO WHERE ELSE TO TURN. AFTER CONTACT AMERICAN HONDA AND BEING ASSIGNED A CASE MANAGER ALL SHE COULD TELL ME WAS TO GET A DIFFERENT CELL PHONE. I HAVE BEEN TOLD THEY ARE WAITING FOR UPDATES BUT FIND IT IMPOSSIBLE THAT IT TAKES THIS LONG TO HAVE AN UPDATE BUILT. I KNOW I AM NOT THE ONLY CUSTOMER WITH THIS ISSUE AND FIND IT VERY FRUSTRATING THAT I HAVE BEEN FOR THE EXTRAS THAT I CAN'T EVEN USE. UPDATED 9/21/15 *LN.....UPDATED 10/01/15*BF *CN

Service Brakes, Hydraulic
Filed Jul 27, 201512,000 milesVA

THE STEERING WHEEL WAS SHAKING AT HIGHER SPEEDS WHEN BRAKING. DEALER SAID THAT THE FRONT DISKS ARE WARPED. DEALER COVERED THE REPAIRS UNDER WARRANTY (THEY TURNED THE ROTORS). ...UPDATED 11/02/15 *BF UPDATED 1/8/16 *JS THE CONSUMER STATED THE DEALER TURNED THE ROTORS. ALSO, THE DISCS WERE WARPED. THE CONSUMER BELIEVED THE CALIPERS WERE NOT LARGE ENOUGH TO SUPPORT THE VEHICLE, WHICH IN TURN CAUSED THE BRAKES TO HEAT UP DURING BRAKING AND WARP OVERTIME. UPDATED 04/07/16. *JB

Unknown or Other
Filed Jul 26, 201525,000 milesTX

WHILE DRIVING DOWN THE FREEWAY IN HOUSTON, TX ON A HOT SUMMER DAY THE SUNROOF EXPLODED OUTWARD. IT MADE A LOUD CRACK FOLLOWED BY SEVERAL SMALLER CRACKS. THE GLASS SHATTERED INTO LITTLE PIECES. FORTUNATELY THE SUNSCREEN COVER WAS CLOSED OR WE WOULD HAVE SUFFERED FACES FULL OF SHATTERED GLASS, THERE IS NO EVIDENCE OF ANY OTHER DAMAGE TO THE CAR SUCH AS A BRICK BEING THROWN AT IT.

Power Train
Filed Jul 22, 201512,000 milesMD

ON SEVERAL PREVIOUS OCCASIONS AND ON THIS DATE IN PARTICULAR EXPERIENCED A SERIOUS JERK THAT APPEARED TO BE TRANSMISSION RELATED WHEN STARTING BACK FROM A LOW MILE PER HOUR SLOW DOWN. AFTER THE JERKING BETWEEN GEARS IT SEEMED TO OPERATE MORE SMOOTHLY THE NEXT TIME. THIS INTERMITTENT PROBLEM IS CONCERNING AS THE VEHICLE HAS LESS THAN 15,000 MILE BUT THE WARRANTY IS ALMOST HALF OVER IN MONTHS. AM CONSIDERING PURSUIT OF A "LEMON" LAW CLAIM FOR THIS AND OTHER MORE MINOR ISSUES. WE TOLD THE DEALER OF THE INCIDENTS AND THEY SAID THAT THE NEXT TIME IT HAPPENS WE NEED TO GO TO A HONDA DEALER IMMEDIATELY AND NOT TURN OFF THE ENGINE TO SEE IF THE ERROR IS RECORDED IN THE ON BOARD DIAGNOSTIC SYSTEM. NOT A VERY CONVENIENT FIX.

Service Brakes
Filed Jul 15, 201535,000 milesGA

AT 10K MILES, WE HAD VIBRATION AND SPORADIC HUMMING NOISE FROM BRAKES.I TOOK THE VEHICLE TO HONDA LAST YEAR WITH ABOUT 12.5K MILES ON VEHICLE.THEY WERE UNABLE TO HEAR THE NOISE BUT THEY WANTED TO TURN THE ROTORS TO ADDRESS THE ISSUE AND SAID IT WENT OUT OF WARRANTY AT 12K MILES.WE WERE SHOCKED AS WE HAVE HAD NUMEROUS VEHICLES AND NEVER HAD TO SERVICE BRAKES THIS EARLY.AFTER SPEAKING WITH THE MANAGER THEY AGREED TO FIX IT UNDER WARRANTY AND SAID BECAUSE OF DRIVING HABITS SOMETIMES BRAKES JUST NEED TO BE REPLACED SOONER.THE NOISE CONTINUED, WE TOOK IT BACK AROUND 24K MILES.THEY COULDN'T HEAR THE NOISE BUT SHAVED REAR ROTORS TO SEE IF IT HELPED. NOW WE HAVE 35K MILES AND BACK AT THE SERVICE DEPARTMENT FOR VIBRATION AND NOISE.THIS TIME I TOOK A CLIP OF THE NOISE SO THEY COULD HEAR IT. THE SOLUTION WAS NEW PADS AND TURN THE ROTORS ON ALL AXELS AND IT WOULD BE ABOUT $400 SINCE ITS NOT UNDER WARRANTY.THEY SAID BRAKES WERE IN MECHANICALLY GOOD CONDITION AND THE PADS STILL HAD ABOUT 40% SO I COULD JUST LIVE WITH NOISE AND VIBRATION IF I DIDNT WANT TO DO THE BRAKE JOB.I SAID I THOUGHT THIS WAS RIDICULOUS BASED ON ITS MILEAGE AND WAS AGAIN TOLD BASICALLY ITS DEPENDENT ON DRIVING HABITS (ALTHOUGH I HAVE NEVER HAD THIS PROBLEM ON ANY OTHER CAR IVE OWNED).I SAID I THINK ITS A HONDA BRAKE DESIGN ISSUE IN THAT ROTORS AND PADS ARE NOT ROBUST ENOUGH FOR THE SIZE OF THE VEHICLE AS THERE ARE OTHER COMPLAINTS ON NHTSA AND ONLINE WITH THE SAME ISSUES.WE TALKED TO THE SERVICE MANAGER WHO AGREED THE

Service Brakes
Filed Jun 24, 201529,600 milesNC

THE CAR HAS BEEN SHAKING (STEERING WHEEL SPECIFICALLY) WHEN BRAKING. THIS HAS BEEN GOING ON FOR ABOUT 5000 MILES BUT I DIDN'T REALIZE IT WAS AN ISSUE. UPON REVIEW IT WAS FOUND FRONT BRAKE PADS ARE 80% AND BACK ARE 50% BUT FRONT ROTORS ARE WARPED. DEALER IS NOT COVERING AS 'UNDER WARRANTY' SAYING THAT WARPED ROTORS ARE DRIVER WEAR. EVERYTHING I'M READING ONLINE SAYS THAT THIS IS HAPPENING TO A LOT OF 2011-2014 ODYSSEYS AND THAT THERE ARE MIXED RESULTS ON DEALERS COVERING UNDER WARRANTY. I DO NOT DRIVE AGGRESSIVELY AND DO NOT DRIVE MOUNTAINS/HILLS. I'VE HAD 5 HONDA'S INCLUDING ONE OTHER ODYSSEY WE DROVE FOR 9 YEARS AND NEVER HAD THIS PROBLEM. I'M ALSO READING IT HAS BEEN SHOWN TO HAPPEN REPEATEDLY AT LOW MILEAGE RATES. I WILL ADD ANOTHER CLAIM IF THIS HAPPENS AGAIN.

Service Brakes
Filed Jun 9, 201524,220 milesMD

I TOOK THE VEHICLE TO HONDA DEALERSHIP FOR SERVICE BECAUSE OF A VIBRATION WHEN BRAKING. TECH FOUND ROTORS ARE WARPED. THIS IS THE SECOND SET OF ROTORS. THE FIRST SET WARPED AT 13,000 MILES AND WERE REPLACED UNDER WARRANTY. THE SECOND SET HAVE WARPED AT 11,000 MILES. DEALER SAID THAT THEY CAN TURN THE ROTORS BUT CANNOT REPLACE AGAIN UNDER WARRANTY UNLESS AMERICAN HONDA AUTHORIZES REPLACEMENT. I CONTACTED AMERICAN HONDA (AH) 1-800-999-1009 ON 5/29/15. RECEIVED VOICE MAIL MESSAGE FROM AH ON 6/1/15 THAT THEY WOULD CONTACT THE DEALER FOR INFORMATION. RECEIVED CALL FROM AH REP CHRISTOPHER (EXT. 117726), ON 6/9/15 STATING AH WOULD NOT REPLACE ROTORS BUT WOULD TURN AS COURTESY. I ASKED WHY NOT FULL REPLACEMENT AS 1ST SET OF BRAKES DEGRADED AT 13K MILES AND 2ND SET AT EVEN LOWER MILEAGE, 11K. REP SAYS MANY REASONS COULD HAVE CAUSED WEAR, WEATHER CONDITIONS, DRIVING STYLE, WEIGHT OF THE VEHICLE. I SAID THAT IF IT WAS WEIGHT OF VEHICLE THEN AH HAS FAULTY BRAKE DESIGN. THEN HE SAID THAT ACCORDING TO THE DEALERSHIP SERVICE DEPARTMENT IT WAS MY DRIVING STYLE. I SAID THAT BACKPEDDLING AND THAT THEY DON'T KNOW HOW I DRIVE. I THEN ASKED HIM FOR THE ESTIMATED LIFESPAN, IN MILES, OF THE BRAKES AND HE SAID THEY DON'T HAVE A LIFESPAN. I SAID THAT THERE HAS TO BE ONE, IS IT 15K OR 40K? HE REPEATED THAT THERE WAS NONE AVAILABLE. I ASKED HIM TO PUT THEIR (AH) CONCLUSION IN WRITING, USING THE ASSIGNED CASE NUMBER, N01-2015-05-29-01387. HE SAID AH WOULD NOT PROVIDE ANYTHING IN WRITING, BUT THAT THE DE

Seat Belts
Filed May 22, 20153,300 milesIN

OUR 2014 HONDA ODYSSEY EXL MINIVAN WAS CONVERTED WITH A BRAUN ABILITY HANDICAP ACCESSIBLE CONVERSION IN FEBRUARY OF 2014. WE HAD DRIVEN THE CONVERSION MINIVAN WITHOUT ANY PROBLEMS UNTIL APRIL 30, 2014. WE UTILIZE A POWER MOBILITY CHAIR IN THE FRONT PASSENGER SIDE OF THE VAN. WHEN THE SEAT BELT WAS RELEASED FOR THE FRONT PASSENGER IN THE POWER MOBILITY CHAIR, IT SOMEHOW BECAME ENTANGLED IN THE ARM OF THE POWER MOBILITY CHAIR. WE WERE UNAWARE THAT WHEN THE SHOULDER PART OF THE BELT IS PULLED ALL THE WAY OUT, IT CAUSES A SAFETY FEATURE TO ACTIVATE, AND THE BELT MUST FULLY RETRACT TO ALLOW THE PASSENGER TO MOVE ABOUT FREELY. APPARENTLY, THIS BELT WAS FULLY EXTENDED WHEN INITIALLY PLACED AROUND THE FRONT SEAT PASSENGER IN THE MOBILITY CHAIR. WHEN THE BELT WAS RELEASED, WE COULD NOT MOVE THE PASSENGER FORWARD DUE TO THE SAFETY FEATURE, AND WE COULD NOT MOVE THE POWER CHAIR BACKWARD DUE TO THE BELT ENTANGLED IN THE ARM OF THE POWER MOBILITY CHAIR. WE NEEDED TO HAVE THE BELT COME FURTHER OUT IN ORDER TO DETANGLE IT, HOWEVER, THE SAFETY FEATURE WOULD NOT ALLOW THAT, AND THERE IS CURRENTLY NO OVER-RIDE EMERGENCY RELEASE BUTTON FOR THE SAFETY FEATURE ONCE IT IS ENGAGED. THE PASSENGER WAS TRAPPED IN THE POWER MOBILITY CHAIR IN THE MINIVAN. WE WERE ALONE, OVER 60 MILES FROM HOME, AND STRANDED IN A PARKING LOT. WE WERE UNABLE TO DRIVE ANYWHERE, AS WE COULD NOT MOVE THE POWER MOBILITY CHAIR FORWARD ENOUGH TO LOCK IT IN WITH THE Q-STRAINT SYSTEM. FORTUNATELY, MANAGEMENT OF THE LOCAL HONDA DE

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Honda Odyssey → · Every Odyssey year → · How the figures are calculated →