Page 5 of 5 · complaints 201–245 of 245

2012 Honda Odyssey complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Service Brakes
Filed Mar 21, 2014TX

FRONT DISC ROTORS AND BRAKE PADS CAUSE EXTREME SHAKING OF VEHICLE THAT THE DRIVER CAN DETECT THROUGH THE STEERING WHEEL. FIRST DETECTED IN ~EARLY 2013 AT LOW MILES (~20000-25000). TOOK TO DEALER AND THEY INSTRUCTED WE HAD WARPED ROTORS. THEY REFINISHED FOR FREE, BUT I SUSPECTED THAT THE ROTORS MUST BE BAD QUALITY AND ASKED TO REPLACE. THEY DID NOT AND SAID THE REFINISHING SHOULD WORK. IT TEMPORARILY WORKED (NOW AT ~38000 MILES AND STARTED SHAKING AGAIN AT ~30-35K). I HAVE DECIDED TO REPLACE WITH UPGRADED ROTORS AND PADS MYSELF AND NOT WORRY ABOUT LOW QUALITY ROTORS FROM HONDA (VERY DISAPPOINTED IN THIS PROBLEM GIVEN WE LOVED OUR OLDER 2008 MODEL AND THEY DIDN'T FIX PROPERLY, BUT OVERALL VERY HAPPY WITH VEHICLE). NOTICE SEVERAL COMPLAINTS ALL READY POSTED AND KNOW OTHERS THAT HAVE HAD BRAKE ISSUES WITH ODYSSEY THROUGH CHAT BOARDS. DON'T KNOW WHY HONDA IGNORES THE ISSUE WHEN ITS OBVIOUS THE ROTORS ARE POOR QUALITY. *TR

Vehicle Speed ControlCrash
Filed Mar 2, 201423,690 milesTX

I WAS TURNING RIGHT INTO A PARKING SPACE WITH FOOT ON BRAKE (THERE WAS NO NEED FOR ACCELERATION TO GET INTO THE PARKING SPOT)- WHEN SUDDENLY THE CAR SPED UP REALLY FAST ON ITS OWN (LIKE THE GAS PEDAL WAS BEING APPLIED- ONLY MY FOOT WAS ON THE BRAKE THE ENTIRE TIME). THE CAR WENT CRASHING INTO THE MEDIAN- CATCHING THE UNDERCARRIAGE CAUSING IT TO STOP. I IMMEDIATELY PUT THE CAR INTO PARK. THE FORCE AND SPEED IN WHICH IT REACHED IN SUCH A SHORT DISTANCE WAS STARTLING AND SCARY FOR EVERYONE IN THE CAR. IT WAS AS THOUGH I HAD NO CONTROL OF THE CAR! *TR

Service Brakes
Filed Jan 22, 201417,710 milesWA

VEHICLE SHUDDERED WHILE BRAKING AT 30-70 MPH ESPECIALLY WHEN GOING DOWNHILL, ALSO CAUSING STEERING WHEEL TO SHAKE BACK AND FORTH. TOOK VEHICLE TO THE DEALER TODAY AND THEY FOUND WARPED ROTORS WHICH SEEMS UNUSUAL IN THIS LOW MILEAGE VEHICLE. THE DEALER RESURFACED THE ROTORS AND RE-INSTALLED WITH NEW BRAKE PADS AT NO CHARGE. *TR

Service Brakes
Filed Jan 11, 201422,000 milesCA

AT HIGHWAY SPEEDS WHILE APPLYING THE BRAKES THE CAR HAS EXTREMELY BAD VIBRATION AND THE CAR HAS TROUBLE SLOWING DOWN. I FIRST NOTICED THIS WAS OCCURRING AT ABOUT 22000 MILES. WHEN THE BRAKES GOT WARM AND WHILE GOING HIGHWAY SPEEDS OR DRIVING DOWN HILL THE CAR WOULD VIBRATE SO BAD IT SHAKES THE STEERING WHEEL AND MY ARMS. I TOOK IT TO THE DEALER AND THEY SAID THE BREAKS WERE WARPED, BUT THAT IT WAS OK TO DRIVE. I DROVE THE CAR A LITTLE MORE BUT TOOK IT BACK TO THE DEALER TO LOOK AT AGAIN BECAUSE IT JUST DOESN'T FEEL SAFE. THEY RECOMMENDED NEW BRAKES AND ROTORS, THE BREAKS WERE ONLY HALF WAY WORN. AS WITH THE TIME BEFORE THEY SAID IT WAS MY DRIVING, BUT I DON'T DRIVE BAD, AND I WOULD HAVE TO PAY FOR IT. IF THIS WAS NORMAL WEAR I WOULD PAY, BUT I FEEL LIKE THIS IS A DEFECT AND NEEDS TO BE LOOKED INTO FURTHER. HONDA NEEDS TO CORRECT THIS DEFECT. *TR

Service BrakesCrash
Filed Nov 30, 201315,900 milesCA

AT AROUND 5:20PM ON 11/15/13, I WAS ON SANTOMAS EXPWY @ MONROE AND THE TRAFFIC LIGHT HAD JUST TURNED GREEN. VEHICLES HAD STARTED MOVING INCLUDING MINE. SUDDENLY ONE OF THE CARS AHEAD OF ME STOPPED SUDDENLY (NOT SURE WHY). THE CARD IN FRONT OF ME WAS SUCCESSFUL IN STOPPING. BUT, MY CAR (HONDA ODYSSEY TOURING 2012) DID NOT STOP. I APPLIED BRAKES, BUT THE BRAKES WERE NOT SUCCESSFUL IN MAKING THE CAR STOP. I DIDN'T HAVE ENOUGH TIME TO APPLY OTHER BRAKES. I TRIED TO TURN THE VEHICLE TO GET A WIDTH FOR STOPPING, BUT THE BRAKES STILL DID NOT WORK AND MY CAR HIT THE BACK OF THE CAR IN FRONT WHICH THEN CREATED A CHAIN REACTION TO TWO MORE CARS AHEAD. THERE WAS NO PASSENGER IN ANY OF THE CARS AFFECTED AND JUST THE DRIVER. *TR

Service Brakes
Filed Nov 5, 201322,200 milesNJ

I HAVE 22K MILES ON MY ODYSSEY. A FEW MONTHS AGO I STARTED FEELING SHAKING UPON BRAKING WITH STEERING WHEELS ALSO SHAKING BADLY. FINALLY TOOK IT TO THE DEALER WHO AFTER A DRIVE TEST SAID "FRONT BRAKE VIBRATION - RECOMMEND BRAKE PADS AND RESURFACE ROTORS". HOWEVER THE HONDA COURTESY INSPECTION REPORT SAYS 8MM LEFT IN BRAKE PADS WHICH IS MORE THAN 60% LIFE. I STRONGLY FEEL THIS IS TOO SOON FOR ROTORS OR BRAKE PAD REPLACEMENT AND SOMETHING OUGHT TO BE A MANUFACTURING DEFECT HERE WHICH SHOULD BE COVERED UNDER WARRANTY. *TR

Engine
Filed Nov 4, 201314,050 milesMI

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE DRIVING 78 MPH, THE CONTACT STATED THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ILLUMINATED, THEN POWERED OFF. THE CONTACT WAS ABLE TO GET THE VEHICLE SAFELY OFF OF THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE DEALER DID NOT SPECIFY WHAT COMPONENT FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 14,050.

Service Brakes
Filed Oct 24, 201320,000 milesMD

THIS IS THE SECOND HONDA ODYSSEY. THE FIRST WAS A 2005 THAT I OWNED FOR 7 YEARS AND DID NOT NEED THE ROTORS RESURFACED UNTIL THE VAN HAD 70000 MILES ON IT. I NOW OWN A 2012 AND WITH ONLY 20000 MILES ON IT THEY NEED TO BE RESURFACED. HONDA IS NOT COVERING STATING THAT IT IS DRIVING HABITS, HOWEVER I DRIVE THE SAME AS I DID WITH MY 2005 HONDA ODYSSEY. WHEN I GOOGLE A 2012 HONDA ODYSSEY THERE ARE SEVERAL OTHER INDIVIDUALS THAT ARE EXPERIENCING THE SAME ISSUE WITH THEIR 2012 ODYSSEY HAVING TO REPLACE THE ENTIRE BRAKING SYSTEM. IF THE BRAKING SYSTEM IS FAILING THAT IT IS OPENING HONDA UP FOR LAWSUITS, ESPECIALLY WHEN ENOUGH PEOPLE HAVE THE SAME ISSUE. HONDA USED TO BE A VERY DIFFERENT COMPANY. *TR

Unknown or OtherCrash
Filed Sep 22, 2013KS

OUR 2012 HONDA ODYSSEY TOURING ELITE VAN, PURCHASED BRAND NEW IN JUNE, 2012, EXPERIENCED A SUDDEN UNINTENDED ACCELERATION (SUA) EVENT ON JULY 27, 2013 AT APPROXIMATELY 3:53PM CST. I WAS MAKING A RIGHT TURN INTO A PARKING SPACE WITH THE BRAKES DEPRESSED. PART WAY INTO THE PARKING SPACE, MY VEHICLE'S ENGINE REVVED UP VERY LOUD AND SURGED FORWARD. I CONTINUED TO PRESS THE BRAKE AS THE VEHICLE CONTINUED TO MOVE FORWARD RAPIDLY AND DID NOT STOP UNTIL IT HIT A STORE FRONT WINDOW/WALL. THE STEERING ALSO BECAME UNRESPONSIVE. THE ENGINE STOPPED REVVING AND I SHUT OFF THE ENGINE WITH THE KEY. NO AIRBAGS DEPLOYED. MY SON WAS IN A MIDDLE ROW SEAT. VIDEO SECURITY SURVEILLANCE SHOWS THE BRAKE LIGHTS WERE ON DURING THE ENTIRE EVENT AND DETAILS THE UNRESPONSIVE STEERING. WE CONTACTED THE DEALERSHIP BY PHONE IMMEDIATELY WITH A FOLLOW UP LETTER AND WE CONTACTED HONDA AMERICA CORPORATE OFFICE BY CERTIFIED LETTER AND SENT A FAX INFORMING THEM OF THE EVENT, AS WELL AS REQUESTING EDR DATA BE RETRIEVED. IT IS NOW SEVEN WEEKS LATER AND HONDA HAS FAILED TO COLLECT OR REFUSES TO PROVIDE THE DATA. THE DEALERSHIP STATED A DISTRICT REP/MANAGER INSPECTED OUR VEHICLE AND PROVIDED ONLY AN ONE PAGE DEALER INVOICE STATING 'NO DEFECTS IN MATERIAL OR FACTORY WORKMANSHIP WERE FOUND.' THIS 'INSPECTION' TOOK 0.79 HOURS PER THE DEALER INVOICE. HONDA REFUSES TO PROVIDE DETAILS OF WHAT WAS INSPECTED OR CHECKED AND THE DEALERSHIP SAYS THEY ARE NOT RESPONSIBLE FOR PROVIDING THOSE DETAILS EVEN THOUGH INSPECTION TOOK PLA

Visibility/Wiper
Filed Sep 13, 201333,500 milesVA

AT APPROXIMATELY 7:30 PM ON THURSDAY, 09/12/2013, I WAS DRIVING WITH MY FAMILY ON ROUTE 288 IN CHESTERFIELD COUNTY, VIRGINIA, AT APPROXIMATELY 65 MPH. MY WIFE AND I HEARD GLASS BREAKING BUT WE WERE UNSURE OF THE SOURCE. WE HEARD IT AGAIN AND MY WIFE (PASSENGER SEAT) OPENED THE SUNROOF COVER AND OBSERVED SHATTERED GLASS. WHEN WE GOT HOME APPROXIMATELY 10 MINUTES LATER WE TOOK A PHOTO. WE DID NOT OBSERVE A ROCK OR FOREIGN OBJECT IN THE SHATTERED GLASS. THIS DAY WAS A HOT DAY AND AS THE SUN WAS GOING DOWN A COLD FRONT WITH THUNDERSTORMS DROPPED THE TEMPERATURE (BUT WAS NOT RAINING AT THE TIME OF THE INCIDENT). *TR

Steering
Filed Aug 23, 201322,703 milesIN

THERE IS A POPPING NOISE WHEN TURNING. TOOK IT TO THE DEALER FOR SERVICE AND THE FOLLOWING WAS REPORTED: "HEARD NOISE COMING FROM POWER STEERING" "COMPARED TO NEW UNIT AND HAD SAME NOISE" "NOISE IS FROM PRESSURE BEING PUT ON PUMP ON TIGHT TURNS. NO ISSUE WITH THE SYSTEM FOUND" "NO REPAIRS TO BE MADE AT THIS TIME". *TR

Electrical System
Filed Aug 22, 20134,192 milesCA

ONGOING ELECTRICAL PROBLEMS. POSSIBLE SHORT IN THE ELECTRICAL SYSTEM. MULTIPLE ONGOING PROBLEMS FROM: (1) WIFE HAS NEW PACEMAKER, SHE RECEIVED A SHOCK WHILE RESTING HER FEET/LEGS ON THE DASHBOARD (AUG. 2013), (2) DASHBOARD LIGHT(S) KEEP CHANGING IN BRIGHTNESS: WE HAVE TAKEN IT INTO THE DEALERSHIP SEVERAL TIMES, THE STAFF PLAYS DUMB, LOOKS AT US LIKE WE ARE DUMB, (3) DOCUMENTED WINDOW MALFUNCTION IN AUGUST 2012, DUE TO ELECTRICAL, (4) ELECTRICAL GADGETS SEEM TO WORK WHEN THEY WANT TO, (5) YESTERDAY (8/21/2013) HAD THE IPAD PLUGGED IN TO THE GLOVE BOX POWER, BUT THE IPAD INDICATED THAT IT WAS NOT CHARGING. CONCERN: HEALTH AND SAFETY. *TR

Electrical SystemFire
Filed Aug 12, 201312,606 milesGA

WIFE CAME HOME PARKED IN GARAGE 1.5 - 2.5 HOURS LATER OPENED GARAGE DOOR, GARAGE FILLED WITH SMOKE, FOUND HONDA ODYSSEY HAD SELF IGNITED AND SELF EXTINGUISHED ITSELF DUE TO LACK OF OXYGEN. INCIDENT AREA AT REAR CARGO LIGHT POSSIBLY EITHER REAR CARGO LIGHT OR REAR HATCH DOOR ONLY ELECTRICAL ITEMS IN THAT AREA THAT I AM AWARE OF - JUST A GUESS - FIRE DEPARTMENT CALLED TO SCENE TO WITNESS NOTE AND PROVIDE A REPORT. HAD A WINDOW BEEN CRACKED MOST LIKELY MY HOUSE WOULD HAVE BURNED DOWN. THIS WAS A VERY SCARY INCIDENT THAT DESERVES THE HIGHEST LEVEL OF FOLLOW UP. I WORK IN THE RISK MANAGEMENT / LOSS CONTROL AREA PROFESSIONALLY AND THIS HAS CERTAINLY SCARED ME. ANYTHING I CAN DO TO HELP I AM WILLING TO DO SO. *TR

Service Brakes
Filed Jul 22, 201311,000 milesPA

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WOULD SHAKE WHEN THE VEHICLE WOULD REACH HIGHWAY SPEEDS OR WHEN DEPRESSING THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND IT WAS DETERMINED THAT THE ROTORS NEEDED TO BE REPLACED. THE ROTORS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE STILL HAD NOT BEEN REPAIRED. THE DEALER STATED THAT THE FAILURE WAS OCCURRING BECAUSE OF THE WAY THE CONTACT WAS DRIVING THE VEHICLE AND IT WAS NOT A FAULT OF THE VEHICLE ITSELF. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 20,000. *TR

Air Bags
Filed Jun 13, 2013140,000 milesMA

THE SRS MODULE NEED TO BE REPLACED DEALER TOLD THAT IF NOT REPLACED ISSUE MAY OCCUR LIKE THE AIR BAG FIRING WITH OUT NOTICE OR NOT AT ALL WITHIN AND ACCIDENT. *TR

Service Brakes
Filed May 23, 201324,855 milesMI

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, SHE APPLIED THE BRAKES AND FELT A VIBRATION IN HER FOOT. THE VEHICLE DID NOT DECELERATE PROPERLY AND THERE WAS AN INCREASE IN STOPPING TIME. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FRONT ROTORS WOULD NEED TO BE RESURFACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 24,855.

Service Brakes
Filed May 16, 201322,000 milesCA

THE MINI VAN STARTED TO VIBRATE (THE STEERING WHEEL) WHEN I WAS BRAKING AT FREEWAY SPEEDS (65 MPH) AND DOWN HILL. I TOOK IT TO A DEALER FOR INSPECTION AND THEY TOLD ME THAT THE FRONT ROTORS WAS BAD. THE DEALER RECOMMEND THAT A BRAKE JOB WAS NEEDED. THE BRAKE PADS, ROTORS, AND ANY BRAKING MATTERS SHOULD NOT BE AN ISSUE UNTIL 50,000 MILES. I ASKED WHY THE ROTORS WENT BAD SO QUICKLY AND THE BOTH SPEAKING WITH THE DEALER AND THE CAR COMPANY, I WAS INFORMED THAT THE CAR IS "HEAVY". I NEVER TOWED ANYTHING OR HAD NO MORE THAN 6 AVERAGE PASSENGER IN MY CAR. IF THAT WAS THE CASE THE HONDA DID NOT ADEQUATELY PUT IN THE RIGHT SIZE ROTORS. FURTHER MORE, AS AN ENGINEER, I DO NOT UNDERSTAND WHAT A NEW BRAKE JOB WILL DO TO CORRECT THE ROTORS FROM BEING WARPED IF HONDA INSTALLED AN UNDER RATED ROTOR SIZE OR THICKNESS. NOT SURE IF THERE'S GOING TO BE A SAFETY ISSUE. *TR

Service Brakes
Filed May 12, 201318,559 milesCA

BRAKES VIBRATE AFTER A FEW STOPS OR WHEN THE WEATHER IS VERY HOT. MORE NOTICEABLE ON NORMAL FREEWAY DRIVING. *TR

Vehicle Speed Control
Filed May 7, 20131,159 milesFL

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS A DELAYED RESPONSE OF A FEW SECONDS. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS NUMEROUS TIMES. THE REPAIRS PERFORMED CONSISTED OF REPROGRAMMING THE COMPUTER SOFTWARE AND REPLACING THE TRANSMISSION FLUID. THE PROBLEM PERSISTED. THE DEALER WAS UNABLE TO REMEDY THE DEFECT. THE MANUFACTURER WAS NOTIFIED AND THEY PLANNED TO INVESTIGATE FURTHER. THE APPROXIMATE FAILURE MILEAGE WAS 1,159. UPDATED 06/18/13*LJ THE CONSUMER STATED THE DEALER OFFERED TO SWAP THE VEHICLE FOR ANOTHER FOR AN EXTRA $2,500. UPDATED 06/20/2013 *JS

Vehicle Speed Control
Filed Apr 22, 2013MI

2012 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED WHEN SHE SLOWED DOWN OR LET OFF THE GAS PEDAL, THE ENGINE ACTED AS THOUGH IT WAS GOING TO SHUT OFF, THEN ALL OF A SUDDEN IT WOULD LURCH FORWARD. IT ALSO HAPPENED WHEN LETTING OFF THE GAS TO TURN A CORNER, AND WHEN SHE ATTEMPTED TO ACCELERATE, IT FELT AS THOUGH THE VEHICLE WAS GOING TO STALL.

Service Brakes
Filed Apr 6, 201318,000 milesCA

THE VEHICLE SHAKES VIOLENTLY DURING HIGHWAY SPEED BRAKING WHEN GOING DOWNHILL. TOOK IT TO DEALER, AND THEY WERE ABLE TO VERIFY THE PROBLEM, BUT CLAIMED THAT THIS IS WEAR AND TEAR. THE BRAKES HAVE 8MM ON BOTH FRONT BRAKES. *TR

Visibility/Wiper
Filed Apr 4, 201311,610 milesNC

I WAS STANDING ON MY FRONT PORCH, VEHICLE PARKED IN THE DRIVEWAY, AND MY REAR HATCH WINDOW SHATTERED. THE WEATHER WAS DECENT, MID 60'S. SO IT WASN'T EXTREMELY COLD OR EXTREMELY HOT. I LIVE ON THE END OF A CUL-DE-SAC. NOTHING WAS AROUND IT, NOONE WAS AROUND, NOTHING HIT IT. IT JUST SHATTERED, BLEW GLASS BOTH INSIDE THE VAN AND OUTSIDE THE VAN. THANKFULLY NOONE WAS STANDING BEHIND IT WHEN IT HAPPENED. *TR

Vehicle Speed Control
Filed Mar 29, 20135,000 milesAL

THE SAME PROBLEM THAT OCCURRED IN DEC 2012 WHEN HONDA ISSUED A TRANSMISSION SOFTWARE UPDATE, BUT ONLY WORSE. I WAS DRIVING AT APPROX 18MPH AND THE TRANSMISSION LOCKED THEN SLIPPED CONTINUOUSLY. IT WAS WORSE WHEN I WAS ON A HILL CAUSING THE VAN TO JERK BACKWARDS. IT CONTINUED TO OCCUR AND WHEN ON A FLAT ROAD I ALMOST LOST CONTROL OF THE VEHICLE BECAUSE IT JERK SO HARD WHEN ACCELERATING TO 20MPH. I ENDED UP HAVING THE VAN TOWED TO THE DEALERSHIP WHO CAN'T DUPLICATE THE PROBLEM, HONDA SAID THEY ARE UNAWARE OF THE ISSUE. I AM AFRAID TO DRIVE THE VEHICLE AND IT ONLY HAS 5000 MILES ON IT. THIS IS MY 4TH HONDA MINIVAN IN 10 YEARS AND THIS IS NOT TYPICAL HANDLING FOR THE VEHICLE AND THE DEALERSHIP IS TRYING TO GET ME TO BELIEVE... [PLEASE TRY TO HELP SO NO ONE GETS INJURED IN THIS VEHICLE.... THANKS, *TR

Service Brakes
Filed Mar 7, 201318,000 milesCA

MY CAR STARTED TO VIBRATE A LITTLE DRIVING ON THE FREEWAY AND DOWN HILL AROUND 18,000 MILES. I DROVE IT AND FINALLY AT 22,000 MILES I TOOK IT TO A HONDA DEALER TO CHECK IT OUT. THE SERVICE ADVISOR TOLD ME THAT THE ROTORS WERE WARPED AND THAT I NEEDED A BRAKE JOB. I FEEL THAT THE ROTORS ARE EITHER NOT THE PROPER SIZE OR THICKNESS FOR THE CAR. I'VE CHECKED ON LINE AND MANY SAME CAR OWNERS ARE SEEING THE SAME PROBLEMS. I FEEL THAT THE WARRANTY THE SHOULD HONOR REPLACEMENT OR REPAIR IF THE ROTORS ARE WARPING SO QUICKLY. *TR

Power Train
Filed Mar 1, 2013200 milesDE

WHEN TRAVELING AT A LOW SPEED AND TRY TO ACCELERATE, THE VEHICLE DOES NOT RESPOND FOR 3 TO 5 SECONDS. VERY DANGEROUS WHEN TRYING TO MAKE A LEFT TURN OR GETTING ONTO HIGHWAY. *TR

Power Train › Automatic Transmission
Filed Feb 13, 201313 milesVA

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THERE WAS A THREE SECOND DELAY BEFORE THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER AND WHERE THE CONTACT WAS INFORMED THAT THE 2012 MODEL IS A SIX-GEAR VEHICLE AND THERE IS A DELAY BEFORE ACCELERATING SO THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE MILEAGE WAS 13 AND THE CURRENT MILEAGE WAS 8,400. THE CONSUMER WAS INFORMED THE VEHICLE HAS A 5 SPEED TRANSMISSION WITH GRADE LOGIC CONTROL AND THE NEW MODELS HAVE A SIX SPEED TRANSMISSION WHICH CORRECTED THE HESITATION ON ACCELERATION.

Structure
Filed Feb 4, 2013TX

WIND NOISE ACROSS THE WINDSHIELD IS SIGNIFICANT AND ALSO AIR LEAK ON DRIVER SIDE WINDOW; DEALER PUT IN NEW DOOR SEAL, BUT THIS DID NOT HELP. THEY SAID THEY KNOW OF THE COMPLAINTS AND HAD NO FIX FOR IT. IN DEC OF 2012, ONE YEAR AFTER I FIRST STARTED TO COMPLAIN, THEN CONTACTED CORPORATE HONDA DIRECTLY, THE DEALER WAS ABLE TO FIX MY AIR LEAK AT MY EAR. NOW I CAN HEAR ALL THE AIR NOISE AROUND THE WINDSHIELD AND SUN ROOF. THEY SAY THERE NO FIX FOR THIS. AT SPEEDS OF 40 MPH AND ABOVE IT IS AGGRAVATING. WE HAVE CONSISTENTLY COMPLAINED TO THE DEALER ABOUT THIS AT EVERY VISIT. THIS IS NOT A CAR TO BUY FOR ANYTHING BUT TO GET YOUR KIDS AROUND TOWN. *TR

Power Train
Filed Jan 6, 2013137 milesPA

I BOUGHT A BRAND NEW '12 ODYSSEY EXL-NAV (5-SPEED AUTOMATIC TRANSMISSION) AND FROM THE DAY I PICKED IT UP, I NOTICED A SHUDDERING WHEN THE TRANSMISSION WAS AT A SHIFT POINT, ESPECIALLY FROM 2ND TO 3RD AND 3RD TO 4TH. I AM SUBMITTING THIS COMPLAINT BECAUSE I SEE A REGISTERED COMPLIANT FOR ODYSSEY TOURING AND TOURING ELITE MODELS WITH 6-SPEED TRANSMISSIONS BUT NOT FOR THE EX OR EXLS WITH 5-SPEED TRANSMISSION [NHTSA REFERENCE #10046880;TSB REFERENCE #SB-12-064]; HOWEVER I HAVE THE SAME TRANSMISSION ISSUE. IT HAS BEEN IN THE SHOP AT A HONDA DEALER TWICE NOW TO RESOLVE ISSUE AND LAST TIME THEY MENTIONED THERE HAD BEEN A SERVICE BULLETIN ISSUED FOR THIS ISSUE AND THEY UPLOADED A NEW SOFTWARE CONTROL MODULE. HOWEVER, I STILL HAVE THE ISSUE AND AM CONCERNED THAT THIS IS A DESIGN-FLAW ISSUE THAT HONDA MAY NOT BE ABLE TO FIX. PLEASE EXPAND THE NHTSA ISSUE TO INCLUDE THE 5-SPEED TRANSMISSIONS AS WELL AND ADVISE IF THERE IS ANYTHING I CAN DO. ALSO, WITH THE BRAND NEW VEHICLE, THE REAR BRAKE ROTORS WERE WARPED AND PULSED WHEN BREAKING AND HAD TO BE RESURFACED WITHIN A MONTH OF DELIVERY. THAT ISSUE IS NOW RESOLVED. *TR

Electrical System › Instrument Cluster/Panel
Filed Nov 21, 2012NC

THE SPEEDOMETER AND OTHER INSTRUMENTS ON THE DASH BOARD ARE VERY EASY TO SEE AT NIGHT. HOWEVER, IN DAYLIGHT IT IS VERY DIFFICULT TO SEE THE SPEEDOMETER AND THE OTHER INSTRUMENTS, PARTICULARLY IF WEARING POLAROID SUNGLASSES. THE NUMBERS ON THE SPEEDOMETER ARE GREY ON GREY. THAT AND THE LED LIGHTING MAKES IT VERY DIFFICULT TO SEE HOW FAST THE VEHICLE IS GOING. IT IS A SAFETY PROBLEM BECAUSE MOTORISTS HAVE TO SPEND A SIGNIFICANT AMOUNT OF EXTRA TIME LOOKING AT THE SPEEDOMETER IN ORDER TO SEE HOW FAST THE VEHICLE IS GOING. WHILE THE MOTORISTS ARE LOOKING AT THE SPEEDOMETER, THEY CAN'T SEE THE ROAD AND THEY CAN'T SEE POTENTIAL TRAFFIC CONFLICTS. EARLIER MODELS OF HONDA ODYSSEY DID NOT HAVE THIS PROBLEM. HONDA KNOWS HOW TO MAKE THE DASHBOARD INSTRUMENTS CLEARLY VISIBLE IN DAYLIGHT. NO NEW TECHNOLOGY HAS TO BE DEVELOPED TO MITIGATE THIS SAFETY PROBLEM. *TR

Fuel/Propulsion System
Filed Oct 29, 20124,500 milesWI

WHEN PRESSING THE ACCELERATOR, THE VEHICLE HESITATES, THEN SURGES FORWARD AT A HIGH RATE OF SPEED. THIS HAPPENS QUITE OFTEN WITH NO PATTERN OR INDICATION. I QUESTIONED THE DEALER AND THEY SAID IT WAS DUE TO THE WIRELESS METHOD USED TO TRANSMIT THE SIGNAL FROM THE ACCELERATOR TO THE INJECTION SYSTEM. THEY SAID I WOULD HAVE TO LEARN TO LIVE WITH IT. *TR

Engine and Engine Cooling
Filed Oct 12, 20127,400 milesTX

A/C STOPPED BLOWING COLD AIR ALL OF A SUDDEN. TOOK CAR TO DEALER FOR DIAGNOSIS. DEALER STATED ROCK PUNCTURED THE CONDENSER, AND IS NOT COVERED UNDER WARRANTY. WE BELIEVE, AND THOUSANDS OF OTHERS, THAT THIS IS A MANUFACTURERS DEFECT AND FLAW IN DESIGN THAT DOES NOT ADEQUATELY PROTECT THIS COMPONENT, HENCE AMERICAN HONDA IS MAKING A TON OF MONEY OFF ITS CUSTOMERS FOR REPAIRS. CONTACTING AMERICAN HONDA FOR RESOLUTION IS USELESS, AS THEY ARE STANDING BEHIND A ROUTINE EXPLANATION OF THAT THEY ARE NOT LIABLE FOR THIS TYPE OF FAILURE, IN THEIR DESIGN. WE NEED HELP! *TR

Power Train
Filed Oct 6, 2012460 milesCA

WE BOUGHT THIS VEHICLE WITH MY AUNT[XXX] FOR OUR FAMILY, WE WERE BREAKING IT IN AROUND 400 PLUS MILES AND WE NOTICE THERE IS A VIBRATION WHEN THE VCM OR VARIABLE CYLINDER MANAGEMENT TURNS ON. SO WE TOOK IT A THE DEALERSHIP WE BOUGHT IT FROM WHICH IS NORM REEVES HONDA IN WEST COVINA CA. HUMMING VIBRATION NOISE WHEN THE VCM TURNS ON AT ANY SPEED. TO WHOM IT MAY CONCERN, SEPT 27 2012 ME AND MY AUNT JUST BOUGHT A BOUGHT BRAND NEW 2012 HONDA ODYSSEY EX SEPT 21,2012 WITH ONLY 33 MILES ON IT, WE NOTICE A VIBRATION IN THE ENGINE SO I TOOK IT TO NORM REEVES HONDA 1 888 637 7262 ON SEPT 27, 2012 WITH 622 MILES ON IT AND SPOKE TO [XXX] SERVICE ADVISOR I TOLD THEM THAT THERE IS A VIBRATIONS IN THE ENGINE, WIND NOISE, ALIGNMENT PROBLEM AND THE REAR SLIDING DOOR NOT BEING PUSHED. HE SEND A GUY TO MEET ME WHICH HE'S NAME IS[XXX] A SERVICE DIAGNOSTICS WHO COME WITH ME FOR A TEST DRIVE, SO WE WENT AND HE NOTICES THE VIBRATION, WIND NOISE AND THE SLIDING REAR DOOR NOT BEING PLUSH AND THE ALIGNMENT. [XXX] TOLD ME THAT THEY WILL HOOK UP THE COMPUTER SYSTEM OF HONDA TO SEE THE PROBLEM WITH THE VIBRATIONS WE HEAD BACK TO THE DEALER AND HE TOLD THE SERVICE ADVISOR ABOUT IT. SO I LEFT ODYSSEY WITH THEM THE WHOLE DAY, I GOT A CALL FROM [XXX] AROUND 4:30 ISH AND TOLD ME THEY FIXED THE REAR DOOR STRIKER, THE REAR SLIDING DOOR THE FIXED ALSO, ALIGNMENT IS NOW STRAIGHT AND THE TOP PART OF THE DOOR IS PLUSHED BUT THE LOWER DOOR IS NOT PLUSHED ANY MORE, THEY FIXED THE ALIGNMENT, THEY SAID THE WIND NOISE IS

Exterior Lighting
Filed Aug 15, 2012150 milesOH

I JUST BOUGHT A 2012 HONDA ODYSSEY. AT NIGHT YOU CAN NOT SEE VERY WELL WITH THE HEADLIGHTS. IT LEAVES BAD VISUALIZATION OF THE ROAD. IT IS LIKE A BLACK CURTAIN OVER YOUR WINDSHIELD IN DARK COUNTRY ROADS. I ALMOST WENT INTO A RAVINE. THANK GOODNESS I WAS GOING SLOW. I DO NOT TAKE THIS ROUTE MUCH. BUT WHEN GOING INTO VERY DARK AREAS. IT IS A COMPLETE BLACK OUT. I TOOK IT BACK TO MY DEALER IN MENTOR, OHIO. AT CLASSIC AND THE SERVICE MAN WAS VERY RUDE. AND LOOKED AT ME LIKE I WAS OUT OF MY MIND. I AM A NIGHT NURSE. DRIVE MY KIDS AROUND FOR FUNCTIONS. THIS REALLY SCARES ME. I SEE THERE ARE SEVERAL OTHER COMPLAINTS. THIS IS SUPPOSE TO BE A FAMILY VEHICLE. A SAFE VEHICLE. I SEE NOW WHY THEY NEED A GOOD CRASH RATING. IT COULD HAPPEN CAUSE OF THESE HEADLIGHTS. PLEASE HELP! *TR

Seat BeltsCrash1 injured
Filed Jul 26, 20122,400 milesGA

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A REAR-END COLLISION AND THE SEAT BELT FAILED TO RETRACT. AS A RESULT, THE DRIVER IMPACTED HER HEAD ON THE STEERING WHEEL. A POLICE REPORT WAS NOT FILED AND THE DRIVER SUSTAINED BRUISES AND A MINOR CONTUSION. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE SEAT BELT AND DETERMINED THAT THEY WERE OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,400.

Electrical System
Filed Apr 27, 2012500 milesWI

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY EXL. THE CONTACT WAS DRIVING 40 MPH WHEN THE INSTRUMENTAL PANEL WAS NOT SUFFICIENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 2,220. UPDATED 05/31/12*LJ

Air Bags › FrontalCrash
Filed Apr 5, 20127,758 milesGA

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HIT A DEER THAT WAS POSITIONED IN THE MIDDLE OF THE ROAD. THE FRONT DRIVER'S SIDE AIR BAG FAILED TO DEPLOY UPON IMPACT. DURING THE CRASH, THE FRONT PASSENGER'S SEAT BELT DID NOT RETRACT PROPERLY TO SECURE THE OCCUPANT. THERE WAS NO PERSONAL INJURY. THE FRONT DRIVER'S SIDE OF THE VEHICLE SUSTAINED SEVERE DAMAGES. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND REPAIRED. THE TECHNICIAN STATED THAT THE AIR BAG FAILURE WAS CONTRIBUTED TO THE WIRE CONNECTORS DISCONNECTING FROM THE AIR BAG SENSOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,758..UPDATED 04/19/12 *BF UPDATED 06/04/12

Electrical System
Filed Apr 2, 20128,000 milesTX

PULLING ONTO FREEWAY AND DASH LIGHTS FLASHED THEN MOTOR QUIT COMPLETELY. COASTED TO STOP ON SHOULDER WITH VERY LITTLE BRAKE POWER LEFT. VEHICLE WOULD NOT EVEN TURN ON - COMPLETE VEHICLE FAILURE. HAD IT TOWED ONCE AGAIN TO DEALER SAID A FAULTY OR SHORTED GROUND WIRE. HAVE NOT PICKED UP YET SO WILL DETERMINE IF FIXED. THIS IS THE SECOND MAJOR FAILURE WITH THIS VEHICLE. HONDA DEALER NOR CORPORATE CUSTOMER SERVICE SHOWS ANY CONCERN OR INTEREST IN OUR SITUATION. MY WIFE IS VERY AFRAID TO DRIVE OR DEPEND ON THIS CAR. *TR

Suspension
Filed Apr 2, 2012150 milesNY

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE TRAVELING 5- 10 MPH, THE CONTACT NOTICED AN ABNORMAL SOUND COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STRUTS WERE REPLACED BUT THE FAILURE WAS NOT CORRECTED. THE CURRENT AND THE FAILURE MILEAGES WERE 150.

Vehicle Speed Control
Filed Mar 13, 20126,000 milesKS

THE VEHICLE HESITATES AND OCCASIONALLY SURGES ON ACCELERATION. *TR

Engine and Engine Cooling
Filed Mar 2, 20123,000 milesTX

HESITATION OR STUTTER WHEN ATTEMPTING TO ACCELERATE. STARTED WITH MINIMAL PROBLEMS AT FIRST AND HAS BECOME PROGRESSIVELY WORSE. NOW HEAR CLICKING JERKING AND WILL NOT ACCELERATE AND EMISSION LIGHT GOES OFF AND ON. DEALER SAYS NOTHING WRONG THEY CAN FIND. *TR

Engine and Engine Cooling
Filed Jan 30, 20122 milesMD

OUR BRAND NEW 2012 HONDA ODYSSEY TOURING ELITE JUDDERS BETWEEN 25-40 MPH BETWEEN SHIFTS. THE JUDDER CAN BE ANYWHERE FROM MILD AND VERY TRANSIENT TO ROUGH BUCKING THAT LASTS FOR OVER 2 SECONDS BEFORE IT SMOOTHS OUT. UNDER MILD OR HEAVY ACCELERATION, I HAVE NOT NOT NOTICED THE JUDDER. IT SEEMS TO ONLY HAPPEN UNDER MODERATE ACCELERATION. IT ALSO SEEMS TO OCCUR MORE VIOLENTLY WHILE GOING UPHILL. IT HAPPENS AT LEAST 90% OF THE TIME DURING THE SHIFT BETWEEN 2ND AND 3RD GEARS UNDER MODERATE (TYPICAL) ACCELERATION. THIS JUDDER RESULTS IN A LOSS OF EXPECTED ACCELERATION AND DECREASED CONTROL OF THE VEHICLE. WHILE RESEARCHING THIS PROBLEM, IT BECAME OBVIOUS THAT I AM NOT THE ONLY PERSON EXPERIENCING THIS ISSUE AND FEEL THAT HONDA MUST RECALL THESE VEHICLES TO PERMANENTLY REPAIR THE UNDERLYING ISSUE. THIS ISSUE AFFECTS MORE THAN JUST THE 2012 MODEL YEAR. *TT

Power Train
Filed Jan 25, 2012500 milesPA

2012 HONDA ODYSSEY HAS A SHUTTERING AT VARIOUS SPEEDS. THIS SEEMS MOST PREVALENT AROUND 40+ MILES PER HOUR, HOWEVER, IT CAN HAPPEN AT VARYING SPEEDS. I HAVE SET AN APPOINTMENT WITH HONDA DEALER (LEHIGH VALLEY HONDA FOR TUESDAY, JANUARY 31. I WAS INFORMED BY THE SERVICE CONSULTANT THAT THIS IS A KNOWN ISSUE, BUT THAT THERE IS NO FIX FOR THIS AT THIS TIME. I FILED A COMPLAINT WITH HONDA MOTOR CORPORATION REGARDING THIS ISSUE. THIS VAN IS APPROXIMATELY TWO WEEKS OLD AND EXPERIENCING THIS SHUTTERING PROBLEM. YOU CAN FEEL THE VIBRATIONS IN THE STEERING WHEEL AND IN THE DRIVERS SEAT. ADDITIONALLY, YOU CAN HEAR IT AS LONG AS YOU ARE IN A QUIET ENVIRONMENT. PLEASE INVESTIGATE AS OTHER CONSUMERS SEEM TO BE EXPERIENCING THIS SAME ISSUE REGARDING MODEL YEARS 2011 & 2012. THANK YOU. *TR

Power Train
Filed Dec 6, 2011500 milesFL

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE TRANSMISSION WOULD EMIT A SHUTTERING SOUND WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 500.

Exterior Lighting
Filed Nov 14, 2011100 milesCA

BRAND NEW VEHICLE, NEW MODEL YEAR, COULD BE ONE OF FIRST. HEADLIGHTS ARE AS BRIGHT AS THE SUN. ANY BUMP OR INCLINE PUTS HEADLIGHTS INTO ONCOMING DRIVER EYES. MAJORITY FLASH ME THAT MY HIGH BEAMS ARE ON. THEY ARE NOT. HONDA SAYS ALL PERFECT. I CANNOT LOOK INTO LIGHT - IT IS SUN-LIKE. MY HEADLIGHTS COME UP INTO ONCOMING EYES CONSTANTLY - HONDA SAYS AIMED PERFECTLY. I ASSERT THAT THIS IS SIMPLY HIGHLY DANGEROUS; HONDA WILL DO NOTHING FOR ME. ALL IS PERFECT, THEY SAY. EVEN IF I DON'T CAUSE SOMEONE ELSE'S ACCIDENT, THE QUANTITY OF PEOPLE FLASHING ME APPEARS TO BE EVIDENCE OF SPREADING ANGER, BECAUSE I CAN DO NOTHING. MY SUN-LIKE LIGHTS 'FLASH' THEM AGAIN AND AGAIN. PITY THE POOR DRIVER IN FRONT OF ME, IN MY LANE. MY BULBS ARE HALOGEN, NOT THE 'HIGH INTENSITY DISCHARGE' TYPE. *TR

Exterior Lighting
Filed Oct 18, 2011380 milesFL

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THE HEADLIGHTS DO NOT PROJECT FAR ENOUGH FOR HIM TO SEE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADJUSTED THE HEADLIGHTS BUT THE CONTACT STATED IT DID NOT MAKE A DIFFERENCE. THE DEALER ALSO INFORMED HIM THAT WAS CAUSED BY THE DESIGN OF THE VEHICLE AND OFFERED NO OTHER ASSISTANCE. THE MANUFACTURER STATED THEY WOULD GIVE HIM A RETURN CALL WITHIN THE NEXT TWO DAYS. THE FAILURE MILEAGE WAS 380.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Honda Odyssey → · Every Odyssey year → · How the figures are calculated →