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2012 Honda Odyssey complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Structure › Body
Filed Sep 28, 2020MA

THE DRIVER'S SIDE REAR SLIDING DOOR CABLE SNAPPED AND BROKE. NOW THE DOOR ISN'T WORKING. NOT SURE HOW IT HAPPENED I WENT TO OPERATE THE DOOR AND IT WOULDN'T WORK. AFTER INSPECTION I SAW THE BROKEN CABLE.

Fuel/Propulsion System
Filed Aug 21, 202048,300 milesGA

SHUTTER / JUDDER LOW SPEED. CAN CAUSE HESITATION FOR GETTING OUT OF ANOTHER VEHICLE'S WAY IN TRAFFIC AT LIW SPEED.

Structure › Body
Filed Aug 7, 202050,000 milesCA

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT SHE HAD EXPERIENCED AN INTERMITTENT DRIVER SIDE SLIDING DOOR FAILURE. THE CONTACT STATED THAT UPON PULLING THE DRIVER SIDE SLINGING DOOR HANDLE, THE DOOR WOULD NOT SLIDE BACK AS NEEDED. THE CONTACT TOOK THE VEHICLE TO HONDA OF ESCONDIDO (1700 AUTO PARK WAY N, ESCONDIDO, CA 92029) WHERE THEY FAILED TO DUPLICATE THE FAILURE. THE DEALER WAS ABLE TO REPLACE ALL THE CABLE WIRES IN THE DEFECTIVE DOOR HOWEVER, THE FAILURE PERSISTED. THE CONTACT BROUGHT THE VEHICLE BACK TO THE DEALER TEN MONTHS LATER WHERE THEY PERFORMED A LATCH ADJUSTMENT ON THE DEFECTIVE DOOR; DESPITE THE REPAIR, THE FAILURE STILL PERSISTED. SINCE THE LAST REPAIR, THE FAILURE BECAME MORE FREQUENT AND THE DEALER HAD RECENTLY SUGGESTED THAT THE CABLES BE REPLACED YET AGAIN. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Structure › Body
Filed Jul 29, 2020TN

I SCANNED MY VEHICLE WITH A FOXWELL 624ELITE AND FOUND THE FOLLOWING: 1. ANTI LOCK BRAKE TRACTION VEHICLE (FAULT I2) ABS/TCS/VSA 2. BATTERY VOLTAGE HIGH 62_1 PERMANENT DTC 3. BATTERY VOLTAGE LOW61_1 PERMANENT DTC 4. BODE ELECTRICAL INTEGRATED CONTROL SYSTEM (FAULT I1) 5. REAR COMMUNICATION FAILURE PERMANENT DTC B2965

Seats
Filed Jul 13, 2020TN

IN TWO DIFFERENT OCCATIONS, WHILE DRIVING THE VEHICLE IN A MOTION THE DRIVER SIDE SEAT SUDDENLY GO DOWN AND THE MOUNT PLASTIC COVER GET DISASSEMBLE. IT IS A SECURITY PROBLEM. IT CAN CAUSE AN ACCIDENT DUE TO MECHANICAL PROBLEM WITH THE SEAT. IT IS A SAFETY RISK.

Visibility › Windshield
Filed Jul 7, 202040,000 milesIL

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WINDSHIELD WAS CRACKED AT THE TOP OF THE WINDSHIELD. THE CONTACT STATED THAT AN UNKNOWN DEALER WAS CONTACTED HOWEVER, REFERRED THE CONTACT TO A THIRD PARTY TO GET THE WINDSHIELD REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Structure › Body
Filed Jun 23, 2020136,000 milesKY

THE DRIVER SIDE REAR DOOR HAS CAME OFF THE TRACK TWICE CAUSING THE DOOR TO HANG FROM THE TOP ROLLER AND FALL OFF THE TRACK CAUSING SEVERE BODY DAMAGE. IT HAS BEEN REPLACED THREE MONTHS AGO AND TODAY JUNE 23, 2020, IT FELL OFF AGAIN. ALMOST INJURING MY 7 YEAR OLD STEP-SON. THE MECHANIC THAT I SPOKE TO INITIALLY SAID THIS WAS A KNOWN PROBLEM. *TR

Electrical SystemFire
Filed Apr 29, 2020128,438 milesIL

VAN CAUGHT FIRE WHILE DRIVING

Seats
Filed Feb 27, 202056,000 milesOH

PURCHASED 2012 HONDA ODYSSEY WITH 49K MILES, LOOKED LIKE NEW INSIDE AND OUT, DEALERSHIP PREPPED VEHICLE, INCLUDING NEW TIRES, A FEW MINOR REPAIRS WERE NEEDED, REQUESTED EVERYTHING BE GONE OVER, VEHICLE SAFETY WAS A PRIORITY. I GAVE THEM AN ADDITIONAL MONTH TO ORDER PARTS AND TO TAKE THEIR TIME TO MAKE SURE ALL WAS COMPLETED PROPERLY. DISCOVERED THE NEW ALL SEASON TIRES WERE REALLY DEDICATED MICHELIN WINTER TIRES AS I AM DRIVING ALL SUMMER, HIGHWAY INTERSTATE. THEY DIDN'T REPLACE THE CORRODED, LEAKING TPMS SENOR/VALVE STEMS, THEY LEFT THE ORIGINAL ONES IN. WHILE ON AN OUT OF STATE TRIP, THE PRESSURE WARNING LIGHT CAME ON. ALSO DISCOVERED THE(2) SAFETY LATCH RECALLS FROM HONDA WERE STILL OPEN AS I AM DRIVING MY KIDS AND OTHER STUDENTS IN OUR VAN. THE DEALERSHIP SALESMAN ENSURED ME ALL WOULD BE TAKEN CARE OF AS HE HAD CHILDREN HIMSELF. HE WAS SENDING THE VEHICLE TO A HONDA DEALERSHIP FOR THE KEY CYLINDER REPLACEMENT. TURNS OUT THE VEHICLE HAD 3 OPEN RECALLS. NON REPAIRED AND THEY ASSURED ME THEY HAD BEEN FIXED. THEY MARKETED THE VAN AS A LOCAL TRADE IN, LATER TO FIND OUT THE DEALERSHIP PURCHASED THE VAN AT AN OUT OF STATE AUCTION. I HAD TO PUT NEW ALL SEASON TIRES ON AND REPLACED THE LEAKING TPMS UNITS, THEY REFUSED TO ACKNOWLEDGE THE ISSUES AS I HAD REPAIRS COMPLETED AT A HONDA DEALERSHIP AND SUBARU REIMBURSED ME FOR THE SMALL REPAIRS, BUT REFUSED TO ACKNOWLEDGE THE TIRES OR TPMS UNITS, DISMISSING ADDITIONAL QUESTIONS. THERE IS NO LOVE OR SAFETY AT THIS SUBARU DEALERSHIP . ALL

Engine
Filed Feb 17, 2020100 milesVA

CYLINDER NUMBER 3 HAS MISFIRED MULTIPLE TIMES IN LAST 14,000 MILES. SPARK PLUG 3 HAD A LOT OF CARBON. WE CHANGED ALL SPARK PLUGS AND THE PC VALVE IN JULY 2018. IT MISFIRED FEW TIMES IN 2019 BUT THEN WORKED OK AFTER RESTARTING TILL FEB 2020. IT MISFIRED MULTIPLE TIMES AND WE NOW CHANGED ALL SPARK PLUGS AGAIN AND IGNITION COIL OF CYLINDER 3

Engine
Filed Feb 12, 202075,000 milesNY

THE CHECK ENGINE LIGHT STARTED TO BLINK AND THE VSA CAME ON AS WELL. THIS HAPPENED AFTER I PULLED INTO OUR DRIVEWAY THANK GOODNESS BECAUSE THE ENGINE STARTED TO SHAKE THE CAR. WE TOOK THE VAN IN OUR LOCAL DEALERSHIP AND IT HAD A P0302 CODE. ENGINE MISFIRE. THIS WAS CAUSED BY OIL GETTING INTO THE SPARK PLUG. PISTON AND RING JOB WAS RECOMMENDED. THE 2012 HONDA HAD A TSB 11-033 FOR THIS ISSUE. WE ARE BEING DENIED OUR CLAIM. I AM INCLUDING A PICTURE OF OUR SPARK PLUG THAT SHOWS WHERE THERE WAS A LOT OF OIL WHEN IT WAS FIRED UPON ALONG WITH TALKS I HAVE HAD WITH HONDA.

Seats1 injured
Filed Jan 15, 202050,000 milesAL

WHILE DRIVING ON A CITY STREET, A CAR PULLED OUT IN FRONT OF ME SO I HAD TO QUICKLY HIT MY BREAKS TO AVOID A CAR ACCIDENT WITH THE OTHER CAR BUT IN THE PROCESS THE 2ND ROW PASSENGER SEAT THAT IS DIRECTLY BEHIND THE DRIVER SEAT AUTOMATICALLY FLIPPED DOWN THEN FLEW FORWARD RAMMING THE BACK OF MY SEAT AND MY BACK VERY HARD. LUCKILY MY SON WAS SITTING ON THE OPPOSITE SIDE OF THE VAN AND WAS NOT SITTING IN THAT SEAT. BUT THE SEAT KEPT SLAMMING BACK AND FORTH INTO MY BACK UNTIL I COULD SAFELY PULL OVER TO LATCH THE SEAT BACK INTO PLACE. I HAVE TRIED CALLING MY LOCAL HONDA DEALERSHIP TO SEE ABOUT HAVING MY SEATS CHECKED OUT BECAUSE I'VE BEEN SCARED TO DRIVE MY VEHICLE AFTER THE INCIDENT BUT THEY TOLD ME THEY CANNOT HELP ME. ONLY TO FIND OUT THAT THERE IS NOT JUST ONE BUT TWO RECALLS ON THE 2ND PASSENGER ROW OF MY HONDA ODYSSEY. SO I CALLED THE DEALERSHIP BACK WITH THE NEW INFORMATION ON THE RECALLS, BUT I WAS TOLD THEY DO NOT HAVE THE PARTS TO FIX THE ISSUES WITH MY SEATS. I DO NOT KNOW WHAT TO DO NOW. THIS IS MY ONLY VEHICLE BUT MY LOWER BACK HAS BEEN HURTING EVER SINCE THE INCIDENT HAPPENED BUT IM WORRIED IF I KEEP DRIVING THE VEHICLE AND THE SEAT SHOULD UNLOCK AGAIN THEN IT COULD SERIOUSLY INJURE ME/MY BACK EVEN MORE OR WORSE CAUSE ME TO WRECK.

Service BrakesCrash
Filed Jan 8, 2020105,000 milesKY

MY WIFE'S 2012 ODYSSEY TOURING WAS PARKED ON THE RAMP TO OUR GARAGE, WITH THE EMERGENCY BRAKE ON. I RELEASED THE BRAKE AND APPLIED SLIGHT PRESSURE TO THE ACCELERATOR WITH THE CAR IN REVERSE GEAR: IT LURCHED BACKWARD AND THE BRAKE COULD NOT STOP IT, THOUGH A NEIGHBOR'S GARAGE DID. WHEN I DROVE IT FORWARD TO PARK IT THE CAR SPED FORWARD THIRTY FEET OR SO BEFORE IT OBEYED THE BRAKE. THE GARAGE WILL NEED A NEW DOOR -- AT LEAST -- BUT THE CAR SUFFERED MINOR DAMAGE, EXCEPT THAT THE TAILLIGHTS WILL NOT GO OFF.

Steering
Filed Dec 1, 201960,000 milesFL

HONDA ODYSSEY CREAKING NOISE WHEN TURNING THE STEERING WHEEL.

Steering
Filed Nov 11, 201968,000 milesNY

WHEN TURNING LEFT OR RIGHT THERES A NOISE COMING FROM THE STEERING COLUMN. IT ONLY HAPPENS AT SLOW SPEEDS. IT FEELS LIKE SOMETHING IS GOING TO FALL OFF.

Air BagsCrash
Filed Oct 22, 201988,800 milesMS

WAS TRAVELING ROUGHLY 70 MPH ON HWY 45 JUST OUTSIDE OF BUCKATUNNA, MS WHEN 2 DEER WERE SEEN ON THE MEDIAN OF THE HWY A SHORT DISTANCE AWAY. AS SOON AS THEY WERE SEEN, THE DEER SAW OUR HEADLIGHTS AND JUMPED INTO OUR LANE OF TRAVEL HITTING THE DRIVERS FRONT CORNER DAMAGING THE BUMPER, GRILL, HEADLIGHT, AND LEFT FRONT PANEL. WHAT'S CONCERNING IS EVEN THOUGH THE IMPACT WAS ON THE DRIVER SIDE AND 99% OF DAMAGE TO DRIVERS SIDE, ONLY THE FRONT PASSENGER'S AIRBAG DEPLOYED, NOT THE DRIVER SIDE.

Structure › Body › Door1 injured
Filed Sep 23, 201972,000 milesPA

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE THE CONTACT'S HAND WAS IN THE MIDDLE OF THE TRACK OF THE REAR SLIDING DOOR, THE DOOR CLOSED ON HER HAND. THE CONTACT WAS INJURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.*DT FROM THE CONTACT'S WIFE MY NAME IS MARY JO WELZ, NUMBER XXX XXX XXXX. I AM THE WIFE OF THE CONTACT. I WAS IN THE BACK SEAT ATTEMPTING TO PULL THE SEAT BELT FORWARD AROUND ME WHEN THE DOOR WAS CLOSING AND CLOSED ON MY HAND. THERE WAS NO SENSOR THAT OPENED THE DOOR AND MY FINGERS WERE PINCHED IN THE DOOR WHEN MY HUSBAND IMMEDIATELY OPENED THE DOOR, AS I WAS YELLING IN PAIN. MY FINGERS WERE SWOLLEN FOR A FEW DAYS, AND THEY WERE SORE FOR ABOUT A MONTH. THEY SEEM OK BUT IF I HAVE ANY FURTHER PAIN OR STIFFNESS, I WILL SEE A DOCTOR. OUR CONCERN WAS, IF THERE WAS A CHILD OR PET, THEY COULD EASILY GET THEIR DIGITS CAUGHT IN THE TRACK WHILE THE DOOR IS CLOSING IF THERE IS NO SAFETY SENSOR INSTALLED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Fuel/Propulsion System
Filed Sep 22, 2019131,063 milesCA

MY VIN DOES NOT APPEAR FOR A PISTON RING RECALL ON 2011-2013 HONDA ODYSSEYS. SPECIFICALLY, THE PISTON RINGS IN CERTAIN CYLINDERS ROTATE AND ALIGN, LEADING TO ENGINE OIL CONSUMPTION AND SPARK PLUG FOULING. I WOULD LIKE MY VIN ADDED TO THIS RECALL.

Air BagsCrash
Filed Jul 1, 2019215,000 milesMD

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED WHILE LEAVING A PARKING PLACE, ANOTHER VEHICLE IMPACTED THE FRONTAL DRIVER SIDE TIRE. THE CONTACT STATED THE FRONT PASSENGER AIR BAG DID DEPLOY, BUT THE THE FRONT DRIVER AIR BAG DID NOT DEPLOY. THE CONTACT STATED NO ONE SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 215,000.

Electrical System
Filed Jun 6, 2019MO

WHEN STATIONARY, THE VAN'S POWER SLIDING DOORS WERE STRUGGLING TO CLOSE; IT WOULD FREQUENTLY START, AND THEN POP BACK OPEN. WE TOOK IT TO THE HONDA DEALERSHIP, WHO SAID THEY COULDN'T FIND ANY PROBLEMS EXCEPT THAT THE TRACKS WERE DIRTY, BUT OFFERED NO SUGGESTIONS ON HOW TO FIX THIS (ALSO WE COULD SEE NO DEBRIS TO VALIDATE THIS CLAIM). WE CONTINUED TO USE DOORS WITH DIFFICULTY UNTIL THERE WAS A LOUD POP ON THE DRIVER'S SIDE, AND SUDDENLY A CABLE WAS HANGING OUT. MOTOR COULD STILL BE HEARD, BUT WOULD NO LONGER OPERATE DOOR WITH BUTTONS, SO WE CLOSED IT MANUALLY FOR SEVERAL MONTHS. ONE DAY WHILE OPENING OR CLOSING MANUALLY, THE WHOLE DOOR CAME OFF OF THE TRACK AND COULD NOT GET IT BACK ON OURSELVES. WE HAD TO HAVE SOMEONE RIDE IN THE BACK, HOLDING THE DOOR CLOSED ENOUGH TO GET TO A SHOP, WHERE THEY PUT IT BACK ON THE TRACK FOR $400. THIS DID NOT RESTORE IT TO MOTORIZED FUNCTIONING, BUT ALLOWED US TO USE IT MANUALLY, THOUGH A SIGNIFICANT AMOUNT OF EXTERIOR DAMAGE TO OUR VEHICLE WAS CAUSED IN THE PROCESS OF PUTTING IT BACK INTO PLACE. WE CONTINUED TO USE THE DOOR MANUALLY UNTIL WE COULD AFFORD TO HAVE THE MOTOR REPLACED ON THE BROKEN DOOR. WITHIN 24 HOURS OF REPLACEMENT, THE INITIAL ISSUES REAPPEARED ON THAT DOOR, AND THE PASSENGER SLIDING DOOR IS ALSO HAVING FREQUENT DIFFICULTIES. THEY NOW BOTH STRUGGLE WITH BOTH OPENING AND CLOSING. WE RECENTLY HAD TO LEAVE THE VEHICLE STANDING OPEN IN A PARKING LOT WHILE WE WENT INTO A BUSINESS AFTER TRYING HALF A DOZEN TIMES TO USE THE POWER CL

Electrical System
Filed Jun 3, 2019130,000 milesMD

I WAS DRIVING/EXITING A PARKING GARAGE ONTO A STREET INTO TRAFFIC. SUDDENLY, THE PANEL LIGHTS AND AND CABIN LIGHTS STARTED FLASHING AND THE RADIO AND AC CUT OFF, AND IMMEDIATELY AFTER, THE CAR CUT OFF AND I COASTED, THROUGH CARS MOVING AT SPEED, TO THE SIDE OF THE ROAD. THE CAR WAS IN MOTION ON A CITY STREET. AT THE HONDA DEALERSHIP THEY TOOK A FEW DAYS TO CONTACT ME, THEN TOLD ME I NEED TO PAY $800 FOR A BATTERY CABLE BEFORE THEY DIAGNOSE ANY ISSUES WITH THE ALTERNATOR.

Steering
Filed May 19, 201989,000 milesKY

POPPING IN THE STEERING COLUMN WHEN TURNING WHEEL BACK; MORE COMON AT LOWER SPEEDS.

Electrical System
Filed Apr 25, 2019100,000 milesFL

THIS VEHICLE HAD ISSUE ON ELECTRICAL SYSTEM. THIS VEHICLE IS ABOUT 100K MILES AND HAD BEEN CHANING 3 BATTERIES AND IT MEAN THAT 4HT BATERRY INSTALLED ON THIS VEHICLE. LUCAS HONDA DEALER CHANGED THREE TIMES PLUS ORIGINAL BATTERY. AS PER SPOKEN TO LUCAS HONDA CUSTOMER SERVICE FOR THE BATTERY PROBLEM. CUSTOMER SAID; "THERE IS NORMAL". I DID NOT BRING THIS VEHICLE FOR THIRD TIMES BECAUSE I THINK I WILL HEAR SAME AS IT "NORMAL". I HAVE YOUNG KID AND I HOPE THIS VEHICLE WILL NOT BREAK DOWN ON INTERSTATE OR MOUNTAIN, OR MIDDLE OF TRAFFIC. I WOULD LIKE YOUR ADVICE SO THE ISSUE SHOULD BE FIX.

Service Brakes
Filed Mar 18, 201945,000 milesVA

I HAVE HAD TO REPLACE THE BRAKES ON MY 2012 HONDA ODYSSEY MULTIPLE TIMES. THE BRAKES VIBRATE EXCESSIVELY WHEN THE BRAKES ARE APPLIED AT NORMAL HIGHWAY SPEEDS. THIS OCCURS FREQUENTLY WHEN I AM DRIVING DOWN LONG HILLS OR MOUNTAINS. THE VEHICLE IS HARD TO CONTROL AND THE VEHICLE'S STEERING WHEEL SHAKES EXCESSIVELY AND IS HARD FOR MY WIFE TO CONTROL. I THOUGHT I MAY HAVE HAD A UNIQUE PROBLEM BUT HAVE READ THAT MANY OTHER HAVE THE SAME PROBLEM. IN FACT HNDA HAS STATE THAT THE DISC DESIGN DOES NOT ALLOW FOR THE HEAT FROM BRAKING TO DISSIPATE THUS WARPING THE DISC. HONDA CONSIDERED IT AS MAINTENANCE ISSUE AND PART OF THE BRAKING SYSTEM, BUT THAT IS NOT TRUE. REQUEST ASSISTNACE IN MAKING THIS A RECALL ISSUE FOR THIS CRITICAL SAFETY ISSUE!

Fuel/Propulsion System
Filed Mar 13, 201977,000 milesIL

WHEN AT A STOP WITH FOOT ON THE BRAKE, THE ENGINE STARTS REVVING. THE TACH WENT UP TO 6000 RPM AND CAR TRIED TO PUSH FORWARD ON CITY STREETS. THIS HAPPENED AT LEAST 8 TIMES IN FEB/MARCH 2019. ON MARCH 9, I CALLED THE DEALER, BRILLIANCE HONDA OF CRYSTAL LAKE. THEY SAID I COULD COME IN MONDAY 3/11. THEY TEST DROVE THE VEHICLE AND SAID THEY COULDN'T FIND AN ISSUE. I TOLD THEM THAT APPARENTLY THEY WOULDN'T FIX A PROBLEM UNTIL AN ACCIDENT HURTS OR KILLS ME OR A PASSENGER OR CAR HIT BY MY OUT OF CONTROL CAR. INTERNET SHOWS CARS HAVING OUT OF CONTROL ACCELERATION ISSUES IN THE PAST. CAN YOUR AGENCY INTERCEDE FOR ME?

Fuel/Propulsion System
Filed Feb 3, 20191 milesFL

HAD TO HAVE CAR TOWED THREE TIMES DUE TO VAN WANTING TO ACCELERATE WHILE FOOT OFF THE GAS WHILE STOPPED. ONLY SHUTTING THE VAN OFF KEPT THE VAN FROM REVVING UNCONTROLLABLY. WE HAVE BEEN VERY FORTUNATE NOT TO HAVE BEEN IN A MAJOR ACCIDENT. EACH TIME AMERICA HONDA SAID THERE WERE NO ISSUES FOUND, OR THAT ISSUE HAS BEEN FIXED. EVEN WHEN WE TOOK IT BACK AND TOLD THEM IT DIDN'T FEEL LIKE IT WAS RUNNING THE SAME, THEY SAID NO ISSUES FOUND. THIS VEHICLE WAS STATIONARY, ONLY BECAUSE MY WIFE WAS QUICK ENOUGH TO ADDRESS THE CAR WANTING TO LURCH FORWARD. THIS HAPPENED ON COUNTY, AND CITY ROADS. WE FEEL THAT THIS VERY MAJOR PROBLEM, IS BEING MINIMIZED BY HONDA. THIS ISSUE STARTED WITH LESS THAN 46,000 MILES, AND VERY FEW MILES IN BETWEEN EACH FLARE UP. WE HAVE JUST BEEN TOLD IT WAS FIXED AGAIN, AND ARE SCARED TO IMAGINE WHERE MY WIFE WILL BE THE NEXT TIME THIS HAPPENS. THANK YOU SO MUCH FOR PROVIDING THIS AVENUE TO STATE THE VERY SERIOUS PROBLEM,WITH WHAT WE CONSIDER OUR NEW VEHICLE. PLEASE RESPOND TO THIS COMPLAINT, SO THAT WE KNOW THAT IT HAS BEEN HEARD.

Service Brakes
Filed Feb 3, 201968,300 milesAZ

WHEN BRAKING AT HIGH SPEEDS OR GOING DOWN HILL GET VIBRATION THROUGH STEERING WHEEL MAKING IT HARD TO CONTROL VEHICLE, LITERALLY SHAKES WHOLE CAR

Electrical System
Filed Jan 22, 201970,000 milesPA

DRIVER-SIDE AND PASSENGER-SIDE DOORS ELECTRIC POWERED DOOR CABLE SNAPPED WHILE DOORS WERE OPENING TRAPPING OCCUPANTS IN THE BACKSEAT. DOORS COULD NOT OPEN FULLY TO ALLOW EGRESS OUT OF THE VEHICLE. UNABLE TO OPEN DOORS MANUALLY DO TO WIRE STUCK IN PULLEY SYSTEM. VEHICLE WAS STATIONARY.

EngineFire
Filed Jan 10, 201970,000 milesFL

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED IN THE DRIVEWAY, A LOUD EXPLOSION WAS HEARD FROM THE ENGINE COMPARTMENT. MOMENTS LATER, THE ENGINE CAUGHT FIRE. THE ORANGE COUNTY FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE AND PROVIDED PHONE NUMBER 321-313-0541 IN LIEU OF A REPORT NUMBER. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Seat Belts
Filed Jan 8, 201976,000 milesNY

SATURDAY, OCTOBER 6, 2018, WE WERE OUR GRANDCHILDREN TO THE ZOO TRAVELING FROM THEIR HOME . WE WERE USING THEIR FAMILY'S 2012 HONDA ODYSSEY. THE SIX YEAR OLD WAS ON A BOOSTER SEAT IN THE THIRD ROW OF SEATS. I HAD HELPED THE THREE YOUNGEST OUT OF THEIR SEATS AND GOTTEN THEM OUT OF THE CAR WHEN THE 6 YEAR OLD CALLED OUT THAT HE WAS STUCK IN HIS SEATBELT. IT WAS TWISTED AROUND HIM AND I COULDN'T SEEM TO FIND THE RELEASE BUTTON. WHEN I ASKED HIM HOW IT HAD GOTTEN THAT WAY, HE SAID HE LAID DOWN WHILE WEARING IT. HE SAID IT HURT AND SEEMED VERY TIGHT. MY HUSBAND LIFTED THE BACK DOOR THINKING HE COULD GET SOME SLACK FROM ABOVE. INSTEAD, THE UNTHINKABLE HAPPENED AND IT BECAME TIGHTER THAN EVER. WE HAD NO TIME TO ANALYZE THE BELT ANY LONGER; THAT WAS CLEAR. IF HE STAYED THAT WAY FOR LONGER THAN A FEW MINUTES, HE WOULD HAVE DEFINITELY HAD ORGAN DAMAGE DUE TO LACK OF BLOOD SUPPLY. I PUT THE FINGERS OF MY HAND BETWEEN THE METAL PART OF THE BELT AND HIS BODY WHILE MY HUSBAND SPRINTED TO THE ZOO OFFICE. WE WERE FORTUNATE THAT THE TRAPPED GRANDSON REMAINED CALM AND DIDN'T THRASH AROUND OR THE OUTCOME WOULD DEFINITELY HAVE BEEN A WORSE ONE. MY HUSBAND SPRINTED BACK WITH TWO PAIRS OF SCISSORS. THE BELT WAS TOO TIGHT AT THE WAIST TO GIVE ME ANY ROOM TO WORK WITH THE SCISSORS. THEN MY HUSBAND CUT THE SEATBELT FROM ABOVE JUST BELOW WHERE THE BELT ENTERED THE CEILING AND OUR GRANDSON WAS SUDDENLY FREED.

Steering
Filed Oct 5, 201836,000 milesIL

CLUNKING SOUND WHEN TURNING. SOMETHING APPEARS TO BE LOOSE.

Structure › Body
Filed Aug 23, 201870,000 milesAL

PURCHASE BRAND NEW HONDA ODYSSEY IN 2012. PAINT FAILURE BECAME VISIBLE IN JULY 2017. VEHICLE HAS NEVER BEEN WRECKED NOR ABUSED. CLAIMANT MADE ATTEMPTS TO GO THROUGH PROTOCOL AT HONDA CONSUMER CHANNELS. RECEIVED EVALUATION FROM REPUTABLE BODY SHOP USED BY MY LOCAL HONDA. THE PAINT PEALING IS AN ADHESION PROBLEM OCCURING AT MANUFACTURING. HONDA HAS ONLY RECOGNIZED THE PROBLEM IN 25 NORTHERN STATES (BACK DOOR ONLY, DARK COLORS). I LIVE IN THE SOUTH. IRONICALLY, THIS HONDA IS PRODUCED IN LINCOLN, AL. HONDA REFUSES TO ACKNOWLEDGE THEIR ERROR NOR DO THEY RESPECT NHTSA. VEHICLE USED DAILY IN TRANSPORT OF MY FAMILY. PAINT PEELING TO BASE COAT ROOF AND BACK PANEL. PICS ATTACHED. CUTTING CORNERS ON PAINT WORK IS UNACCEPTABLE TO THIS CLAIMANT. HONDA OPERATES IN INTERSTATE COMMERCE AND HAS A DUTY AND A CONTRACT WITH CITIZENS THAT PURCHASE THEIR PRODUCTS.

Structure › Body › Door
Filed Aug 17, 2018140,000 milesIL

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED, THE PASSENGER SIDE ELECTRONIC SLIDING DOOR WOULD NOT CLOSE AND REMAINED IN THE OPEN POSITION. THE DOOR ALSO COULD NOT BE CLOSED MANUALLY. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (NAPLETON HONDA, 17220 TORRENCE AVE, LANCING, IL 60438), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.

Engine
Filed Aug 11, 201851,000 milesIL

FREQUENT CHECK ENGINE SIGN COMING ON, MECHANIC SAID EXCESSIVE OIL CONSUMPTION, OIL BURING OFF, ALTHOUGH HONDA HAS REACHED A SETTLEMENT WITH OWNERS OF ODYSSEY FROM 2008-2013 REGARDING THIS ISSUE, WHEN I CALLED WITH THE COMPLAINT THEY ARE SAYING MY 2012 ODYSSEY IS NOT ON THE LIST OF CARS WITH THIS PROBLEM. BUT MY CAR IS HAVING THE SAME PROBLEM AS OTHER OWNERS WERE HAVING.

Service Brakes
Filed Aug 11, 201810,000 milesMI

HAVE VIBRATION UP THRU STEERING COLUMN. PROBLEM ORIGINALLY BECAME NOTICEABLE INSIDE OF 10,000 MILES. BY 36,000 MILES SHAKING WAS SEVERE WHEN BRAKING HARD AT HIGH SPEED ESPECIALLY GOING DOWNHILL, BUT ALSO NOTICEABLE, AT LOWER IN CITY DRIVING SPEEDS, WHEN BRAKING AND AFTER THE BRAKES HAVE BEEN USED AND HEATED UP. AT 36,773 MILES THE DEALER TURNED THE ROTORS WHICH ELIMINATED THE VIBRATION FOR A TIME. BUT MUCH LIKE THE CONDITION WHEN THE CAR WAS NEW, THE VIBRATION, OVER TIME AND USE, HAS RETURNED AND IS ONCE AGAIN SEVERE. THIS IS CAUSED BY FAULTY DESIGN OF THE BRAKE ROTORS WHICH WHEN HEATED UP FROM USE WARP CAUSING UNEVEN WEAR OF THE BRAKE PADS WHICH OVER TIME CAUSES THE VIBRATION WHEN BRAKING. HONDA COVERED HALF THE COST FOR THE REPAIR AT 36,773 MILES. DOUBT THEY'LL DO ANYTHING THIS TIME WHEN I TAKE THE CAR IN AGAIN FOR REPAIR AT 73,000 MILES. OWNERS SHOULD NOT GET STUCK WITH COSTLY REPAIRS DUE TO FAULTY DESIGN AND/OR MANUFACTURING. THIS IS A PROBLEM THAT HAS BEEN PREVALENT OF OTHER MODEL YEAR ODYSSEYS AND PILOTS.

Service Brakes
Filed Aug 3, 201898,793 milesCA

THE ORIGINAL FACTORY FRONT BRAKE ROTORS IN THIS VEHICLE (AND ALL OTHERS OF THE SAME MODEL YEAR) DO NOT COOL ADEQUATELY UNDER NORMAL USE, WHICH CAN CAUSE THE VEHICLE TO VIBRATE DRAMATICALLY WHEN BRAKING. TWO SEPARATE DEALERS CLAIM THAT IS IS "NOT A SAFETY HAZARD," BUT THE VIBRATION WAS SO BAD THAT NORMAL DRIVERS OF THIS VEHICLE FEARED FOR LOSS OF CONTROL AND/OR POSSIBLE DAMAGE TO THE BRAKE SYSTEM. A REDESIGNED BRAKE ROTOR IS AVAILABLE FROM THE MANUFACTURER, ALTHOUGH, IN SPITE OF THE OBVIOUS CORRECTION OF A PRIOR DESIGN DEFECT, THE NEW ROTORS ARE NOT COVERED BY ANY WARRANTY PROVISION FOR REPLACEMENT. WE HAVE REPLACED THE FRONT ROTORS AND BRAKE PADS AT A COST OF $755.18. IN THE OPINION OF THIS WRITER, EVERY ODYSSEY OWNER FOR THIS MODEL YEAR OUGHT TO DO THE SAME. GENERAL ONLINE CONSENSUS ON THIS ISSUE APPEARS TO COVER OTHER MODEL YEARS AS WELL AND SUPPORTS THIS DIAGNOSIS AND ITS RESOLUTION IN THIS MANNER. PHOTOS INCLUDE BOTH OLD AND NEW BRAKE ROTORS. THE REDESIGNED ROTORS HAVE VENTS AROUND A MUCH LARGER HUB, UNLIKE THE ORIGINAL ONES.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 30, 201858,000 milesIL

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO VIBRATE WHILE THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (BOB LINDSAY HONDA, 900 W PIONEER PKWY, PEORIA, IL 61615) WHERE IT WAS DIAGNOSED THAT THE ROTORS WERE WARPED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE. **TR *TR

Structure › Body
Filed Jul 10, 201875,000 milesNY

I WAS GOING TO PACK THE CAR (STATIONARY IN MY DRIVEWAY) ON SAT JULY 7TH FOR A FAMILY REUNION WHEN I PRESSED THE PASSENGER SIDE SLIDING DOOR BUTTON ON MY KEY FOB. WHILE WALKING TO MY 2012 HONDA ODYSSEY I HEARD THE NOISE OF THE DOOR OPENING BUT THE DOOR REMAINED SHUT. WHILE NEXT TO THE CAR AND WITHOUT TOUCHING THE HANDLE I HIT THE PASSENGER SIDE SLIDING DOOR BUTTON AGAIN, AND AGAIN JUST THE NOISE OF THE DOOR OPENING/CLOSING COULD BE HEARD BUT THE ACTUAL DOOR REMAINED SHUT. I LOOKED UP INTO THE TRACK AND DIDN'T SEE THE CABLE, LOOKING CLOSER AT THE CAR I NOTICED THAT THE CABLE WAS ACTUALLY DANGLING DOWN THE EDGE OF THE SLIDING DOOR. THE CABLE HAD SNAPPED OFF. THE VEHICLE IS CURRENTLY AT DELLA HONDA IN PLATTSBURGH, NY BEING WORKED ON.

Structure › Body
Filed Jul 10, 201860,000 milesNY

MY 2012 HONDA ODYSSEY WAS STATIONARY IN MY 2 CAR GARAGE THE MORNING OF JAN 10TH 2018. I WAS WITH MY 3 TODDLERS, GETTING READY TO PACK THEM UP IN THE VAN WHEN I PRESSED THE DRIVERS SIDE SLIDING DOOR BUTTON ON MY KEY FOB. IMMEDIATELY AFTER I PRESSED THE BUTTON I HEARD A LOUD POP NOISE AND SCRATCHING. I HELD MY KIDS BACK AND CALLED FOR MY WIFE TO BRING THEM INSIDE. IN THE TIME I TURNED TO GET THE KIDS OUT OF THE GARAGE THE SLIDING DOOR HAD SCRATCHED THE SIDE DOOR PANEL AND THEN THE DOOR POPPED OFF THE CAR AND HIT MY GARAGE WALL, IT WAS HANGING AT A 45 DEGREE ANGLE. THE ONLY THING THAT WAS HOLDING THE DOOR FROM FALLING COMPLETELY FALLING OFF THE VEHICLE COMPLETELY WAS THE MIDDLE CABLE AND THE BOTTOM ROLLER.

Visibility/Wiper
Filed Jun 8, 201846,000 milesAL

THE WINDOW MOLDING/TRIM IN OUR VAN HAS STARTED DETERIORATING ON BOTH SIDES OF THE WINDOWS. IT IS HIGHLY UNUSALLY FOR THIS TO HAPPEN, DESPITE THE AGE OF THE VEHICIAL. PLEASE CHECK THE PHOTOS.

Power Train
Filed May 14, 2018106,000 milesNV

GOT THE P3400 AND/OR THE P3497 ERROR CODES AFTER ENGINE AND FOUND MY OIL WAS AT ALMOST NOTHING. OIL LIGHT NEVER WENT ON. HAVE ALSO HAD TO CHANGE MY SPARK PLUGS TWICE IN TWO YEARS. I AM SO GLAD MY CAR DID NOT SEIZE UP ON ME. HAD TO ADD 3 QUARTS OF OIL AND GOT MY OIL CHANGED TWO MONTHS AGO.

Electrical System
Filed May 2, 201875,150 milesMN

IN A STORE PARKING LOT, THE MINIVAN WAS SHUT OFF AND PARKED, MY HUSBAND TOOK THE KEYS AND LOCKED ME IN THE MINIVAN, NOT KNOWING I WOULD HAVE NO WAY OUT OF THE MINIVAN. I WAITED IN THE MINIVAN PERHAPS 10 MINUTES. THEN, I TRIED TO LEAVE THROUGH THE PASSENGER DOOR. THE DOOR WOULD NOT UNLOCK, BOTH MANUALLY MOVING THE UNLOCK SWITCH NOR HITTING THE UNLOCK BUTTON. INSTEAD THE CAR ALARM WENT OFF. I THEN TRIED TO LOWER THE POWER WINDOW ON THE PASSENGER DOOR, BUT IT DID NOT WORK. I THEN TRIED TO EXIT THE DRIVER DOOR. IT WAS LOCKED. THE MANUAL SWITCH AND AUTOMATIC DOOR UNLOCK BUTTON WOULD NOT WORK. I TRIED TO OPEN THE DRIVER WINDOW THROUGH THE POWER CONTROL BUTTON AND IT DID NOT OPEN. I TRIED TO OPEN THE POWER SUNROOF. IT DID NOT OPEN. I HIT THE OPEN TRUNK BUTTON, IT DID NOT OPEN. I TRIED THE SIDE SLIDING DOORS AND THEY DID NOT UNLOCK. I MADE SURE THE CHILD SAFETY LOCK WAS OFF AND RETRIED ALL OF THE AFOREMENTIONED ITEMS AND NOTHING UNLOCKED. I WAS TRAPPED IN MY MINIVAN ON A WARM DAY. I WAS SWEATING. I CHECKED THE OWNERS MANUAL AND TRIED EVERYTHING IN IT, BUT NONE OF IT WORKED. THE MINIVAN CAR ALARM REMAINED ON FOR A FEW MINUTES AND NO ONE WOULD HELP WALKING BY, PROBABLY BECAUSE OF THE CAR ALARM. AFTER ANOTHER FEW MINUTES, SOMEONE CAME TO THE MINIVAN AND I ASKED THEM FOR HELP AS BEST I COULD. THEY GAVE A DESCRIPTION OF MY MINIVAN/PLATE TO THE NEARBY STORE AND THEY FOUND MY HUSBAND OVER THE STORE INTERCOM. HE CAME OUT AND UNLOCKED ME WITH THE KEYS. I WAS TRAPPED IN THE MINIVAN FOR AROUND

Seats
Filed Apr 23, 2018145,588 milesNC

PASSENGER SIDE REAR SEAT IS EJECTING FROM THE FLOOR BOARD AND IS RECLINING ON IT'S OWN WHEN BREAKING OR GOING FORWARD. BOTH ON CITY & HIGHWAY. IT HAPPENED FIRST ON THE HIGHWAY GOING 65 AND MY HUSBAND HAD TO SUDDENLY BRAKE BECAUSE ANOTHER CAR CUT HIM OFF AND OUR 8 YR OLD SON WAS SITTING IN THE SEAT AND SUDDENLY WENT FORWARD AND SIDEWAYS AND THE SEAT RECLINED AND WOULD NOT STAY IN POSITION. THE SEAT CAME OFF THE FLOOR BOARD BRACKETS WHICH ARE SHOWN IN THE PHOTOS . ALSO IN ONE PHOTO YOU WILL SEE THE SPACE BETWEEN THE SEAT AND THE SMALLER SEAT IN THE MIDDLE HOW FAR IT CAME OFF THE BRACKETS.

Tires
Filed Apr 21, 2018NY

PURCHASED A WHOLE SET OF MICHELIN PRIMACY MXV4 TIRES ON 10/13/2016, WITH ODOMETER 54993. DURING THE SERVICE ON 04/18/2018, WITH ODOMETER 79700, I WAS INFORMED TWO FRONT TIRES MEASURE BELOW 2/32NDS OF AN INCH, AND THE TIRES NEED TO BE REPLACED.

Service Brakes
Filed Apr 17, 201873,000 milesCA

THE ROTORS WRAP FROM OVERHEATING RESULTING IN SEVERE VIBRATION TO THE VEHICLE. THIS OCCURS ESPECIALLY WHEN BRAKING DURING INCLINES.THE VEHICLE BECOMES DIFFICULT TO BRAKE & CONTROL DUE TO SEVERE VIBRATION OF THE FRONT WHEELS.THE PROBLEM REOCCURS A SHORT TIME AFTER RESURFACING THE ROTORS. HONDA HAS ISSUED NEW REPLACEMENT VENTILATED ROTORS BUT HAS NOT ISSUED A RECALL FOR FREE REPLACEMENT OF THE ORIGINAL FRONT ROTORS.

Engine
Filed Mar 11, 201862,000 milesFL

SECOND REPORT OF SAME. HONDA LOOKED AT PROBLEM BUT CLAIMED CANT FIX WITHOUT COMPUTER REPORT. ENGINE ACCELERATED DANGEROUSLY WHILE IDLING FIVE TIMES AFTER EACH TURN OFF IN A PHARMACY DRIVE IN LINE. HAPPENED MARCH 9,, 9:30 AM 7TH SERIOUS INCIDENT TRYING TO FILM BUT HAVE NOT YET SUCCEEDED DUE TO PANIC AND PROXIMITY OF CAMERA WHICH WIFE ALWAYS MOVES. CAR WAS STATIONARY.

Electrical System
Filed Feb 20, 201813,000 milesNJ

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUSSEX HONDA AT (973) 579-3500 (LOCATED AT 57 HAMPTON HOUSE RD, NEWTON, NJ 07860) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO PHILLIPSBURG EASTON HONDA (400 COUNTY ROAD 519, PHILLIPSBURG, NJ 08865) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE VEHICLE WAS NOT BEING DRIVEN ENOUGH. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED A SECOND TIME; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS PROVIDED CASE NUMBER: 06703538. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

Seats
Filed Feb 3, 201855,000 milesFL

THE BACK SEAT INVOLUNTARILY MOVES FORWARD WHILE DRIVING.

Electrical System
Filed Jan 31, 201880,000 milesIN

DRIVER'S SIDE HEATED SEAT NO LONGER FUNCTIONS. ONLINE FORUMS SUGGEST THAT IT IS A CONTINUITY ISSUE IN THE SEAT. THE HEATING WIRE HAS BROKEN SOMEWHERE NO LONGER CREATING A CLOSED CIRCUIT. LOCAL HONDA DEALER ACKNOWLEDGES THE ISSUE BUT WANTS TO CHARGE $600+ TO FIX.

Structure › Body1 injured
Filed Jan 16, 201867,200 milesUT

THE PASSENGER SLIDING DOOR GOT DETACHED, THE DEALER INDICATED THAT THE MIDDLE ROLLER BROKE BUT THE DOOR SHOULD HAVE NOT DETACHED FROM THE CAR. I WAS NOT EXPECTING A HEAVY DOOR TO FALL OFF AND I INJURED MY BACK A LITTLE. THIS IS THE WAY THINGS HAPPENED. AROUND 4:40 PM, THE SIDE SLIDING DOOR DID NOT CLOSED CORRECTLY, STOPPED IN THE MIDDLE AND OPEN AGAIN. TRIED FOR ABOUT 1/2 HOUR BUT COULD NOT CLOSE THE DOOR. -5:20 PM, MY WIFE AND I DECIDED TO DRIVE WITH THE DOOR HALF OPEN TO OUR HOME AND DROP THE KIDS -5:40 PM WE REMOVED THE CAR SEATS TO TAKE THE CAR TO THE DEALERSHIP. -6:15 PM ARRIVED A THE DEALERSHIP BUT SERVICE DEPARTMENT WAS CLOSED. THEY RECOMMENDED TO TRY TO CLOSE IT MANUALLY. 7:00 PM GOT BACK HOME AND ATTEMPTED TO CLOSE THE DOOR, THE DOOR FELL ON ME. FOLLOWING DAY AT 8:30 AM, TOOK CAR TO DEALERSHIP, WHILE MOVING THE DOOR FELL OFF AGAIN, I ATTACHED IT AND USED PASSENGER SEAT BELT TO HOLD IT. 9:00 AM ARRIVED AT DEALERSHIP. 12:56 PM DEALERSHIP CALLED TO INDICATE THE MIDDLE ROLLER BROKE. I ASKED IF THE DOOR SHOULD HAVE FALL OF AND SERVICE AGENT SAID IT SHOULD HAVE NOT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Honda Odyssey → · Every Odyssey year → · How the figures are calculated →