2019 Honda HR-V complaints

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, and it was confirmed that the parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and informed the contact that the parts were available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V85800 (Fuel System, Gasoline ) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after the initial startup, the vehicle would hesitate before driving, and when accelerating at various speeds the vehicle would display the same hesitation before accelerating. No warning lights illuminated. The dealer was contacted and confirmed that parts were not available in their district as a whole due to the manufacturer not providing any. The manufacturer was made aware of the failure. The failure mileage was 42,000. Parts distribution disconnect.

The contact owns a 2019 Honda HR-V. The contact stated that while driving at an undisclosed speed, the engine hesitated and sputtered. The dealer was made aware of the failure, however the contact was informed that the parts were not available until August 2025. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure however was unable to confirm when the part was to become available. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that when attempting to start the vehicle, the contact would have to make several attempts before succeeding in starting. No warning lights illuminated. The dealer was contacted and confirmed that the parts were not available for all dealers in the area. The manufacturer was not made aware of the issue. The failure mileage was 55,000. Parts distribution disconnect.

The contact owns a 2019 Honda HR-V. The contact stated that while operating the vehicle, the instrument cluster malfunctioned and displayed a blank screen. During the failure, the driver was unable to view the fuel gauge and speedometer. The contact stated that the failure was intermittent and had occurred immediately after starting the vehicle and while driving. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 45,000.

The Honda Sensing camera in my Honda 2019 HRV malfunctioned while driving and no longer gives me the safety features of Honda Sensing. The camera does not hold a long life span it seems and Honda is not willing to help with the replacement. I think it is unfair and unsafe to allow customers to operate and use a car where the safety features will just out of nowhere disengage risking my life and my families life. The vehicle was brought into the dealership and the cost for replacement is incredibly large.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I received several recall notices for the fuel pump impeller. I understand that there are no parts available to fix the vehicles’s faulty issue. However, all notices indicate a safety risk of crash or injury. I just received another notice and I can see that this recall was first reported in December of 2023. I feel that I am at risk, based on the information provided on the recall notices. Is there a limitation on the amount of time that it takes The dealership to make the necessary repairs? One year seems excessive, when a safety issue has been identified.

Faulty front camera sensor resulted in all ADAS systems to not work. (Auto braking, auto high beams, lane keeping, adaptive cruise control). Forums have shown that this is an issue across platforms of the HRV, and happens at different mileage of vehicle. Mine happened at around 70k miles. Repair is $1800-$2500.

I have had an issue with my 2019 Honda HRV Sport. Black display on the odometer/fuel/oil gauge at start up, then went to gibberish then to display as normal once the car warmed up. Sometimes it would flash or not come back at all. I live in the Northeast and it started when temperatures started getting cooler. This is the first year. Dealer (Keeler Honda) says they have heard of this and wanted to charge me $1800 to replace it. They said they’ve heard of it happening in the HRV and the Fit. It’s dangerous when you can’t see how much gas you have. Also wondering if accurate mileage is being calculated.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

I was told about a recall on my car back in May. I was told the part would be available in the Fall. I just called and the fuel pump part is still not available with no date in sight. My car is definitely feeling the affects. Not sure why this part is taking forever to come in. Recalls are serious.

Vehicle fuel gauge intermittently operates to the point where the fuel gauge goes completely blank, the issue worsens with the onset of cold weather. Dealer will not repair as a defect and estimated a 1500.00 repair price. This condition can become especially dangerous when operator unable to ascertain fuel level, especially on high speed roadways where vehicle can become disabled due to low fuel levels and vulnerable to being struck by other vehicles. A web based search reveals this is a common customer complaint for this vehicle.

Electrical component that controls that stereo and dashboard are going out, almost $2000 to replace this. It controls what indicates the quantity of gas and any safety related information, such as the check engine light, to me as the driver. Without this, I could put people at risk by completely losing gas, since I can’t even track my milage either, as well as possibly causing a safety risk to myself and my family if the car has any safety issues going on, as I wouldn’t know until I took it to the shop.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where the warning light was cleared. The vehicle was not diagnosed or repaired. A second dealer, Paragon Honda (57-02 Northern Blvd, Woodside, NY 11377) was contacted and confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 9,954. Parts distribution disconnect.

A recall was issued in 2023 for a problem with the fuel pump which can cause a serious accident in the event of a failure. I've received two notices for the recall, however the dealer where I purchased the vehicle has not yet been able to obtain the parts from the manufacturer. I'm very concerned because of the potential consequences of failure of the fuel pump and would like to have the recall remedied as soon as possible.

Gas gauge and mileage odometer lighted area blink Amon and off and sometimes go out completely for any length of time. Seems more so in colder temperatures

Steering. Risk of crashing. Lundgrens Honda of Greenfield, MA. Lundgrens diagnosed and replaced. Steering started creaking in May 2024 slowly got worse to a popping. Took to Lundgrens, they diagnosed and replaced. $1925.44. Diagnosed steering gear assembly worn out at coupler connecting to inner shaft and steering gear box replaced.

The instrument cluster is glitching and it does not display the amount of fuel in the tank, the mileage/odometer reading that is necessary to know when we are low on fuel. The digital display is blank and people that have same issue state that the soldering done on the cluster was manufactured improperly causing the display to short out.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact's daughter owns a 2019 Honda HR-V. The contact stated that while his daughter was driving 35 MPH, the vehicle shut off unintendedly, and occasionally the vehicle failed to start. Several unknown warning lights were illuminated. The vehicle was towed to the owner's residence. The contact stated that the failure was related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and referred the owner to the dealer for a diagnostic test. The failure mileage was approximately 69,000.

Speedometer, fuel gauge, mileages, Temperature, not showing up on the dashboard! It’s dark when the car it start up! Just dark screen on the odometer side. It’s start blinkering when you drive for while. It’s happened to the las 3 years and getting worse this year. It’s happened every morning and fewer times in the evening.

Driving and car suddenly will stop completely then accelerate. Has happened many times. Most recently last Sunday while passing a slowing car that was making a right hand turn into a driveway.

8/9/24 was the first time we noticed the gas/mileage gauge disappearing. It would do this almost everyday for no apparent reason leaving the driver (usually my teenage daughters) not knowing how much gas they had left. This particular disappearance happens on a regular basis which is quite concerning not knowing how much gas you have left. Also on 8/23/24 a light came on that said check fuel cap along with the yellow check engine light, yellow parking brake and flashing park symbol. These lights stayed on minus the fuel cap light for about 3 weeks. They have disappeared with now with only the issue of the disappearing fuel/mileage gauge remaining an off/on issue (but as stated above usually on a daily basis.) We replaced the fuels cap in case there was an issue and also took it to a Honda dealership on 9/27/24. They didn't check diagnostics as the other icons had turned off, but the gas gauge was still missing. They said it wouldn't show codes since the icons were missing. I also called the Honda corporation regarding this safety issue as there are multiple reports of this happening to others on several Honda forums with Honda HRV ranging from 2016-2020. It usually happens in this manner with the fuel gauge disappearing first then other icons coming off/on.

The contact owns a 2019 Honda HR-V. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 24V384000 (Back Over Prevention); however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda HR-V. The contact stated while driving 75 MPH, there was an abnormal gunshot sound coming from the vehicle. There was no warning light illuminated. The contact stated that shards of glass fell onto the dashboard from the sunroof. The contact pulled over and upon inspection of the vehicle discovered a hole in the middle of the sunroof. The contact used tape to secure the sunroof on both sides and continued normal driving without further issues. The vehicle was eventually taken to a dealer where the contact was informed that the vehicle was not covered under warranty and the contact was given an estimate for the replacement of the sunroof glass. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

HISTORY: Honda service bulletin 21-025 // NHTSA recall 21V-215 // Safety Recall received May 2021. Fuel pump was replaced June 2021 at Beaverton Honda. EVENT: [XXX]; HR-V, without warning stopped while traveling [XXX] (mp 55), southbound in passing lane. Resulted in full stop in fast lane. Required transport "tow" to Medford, OR. Honda dealer. Cost us lodging and meals for a week while waiting warranty repair. FUEL PUMP WAS FAULTY and WAS REPLACED again! Had to rent a car to return home. Now arranging Auto Transport to return Honda HR-V home in Beaverton, OR. VERY, VERY dangerous for disabled American Vietnam veteran and his wife! Took many hours for screaming, cussing, crying, and PTSD to abate. And then there was the wifey's reaction.......... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Honda HR-V. The contact stated while driving approximately 60 MPH, the instrument panel was flashing on and off and the vehicle stalled. The contact stated that the steering wheel was difficult to turn. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the alternator and battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The contact researched online and related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 29,000.

Car doesn’t seem to accelerate normally or seems to lack proper acceleration. Also the brakes feel funny when braking.

After driving for about an hour, then making a brief (10min) stop at the store, car would crank but not start. After allowing car to cool for ~2 hours, car started fine. Seems to be a fuel pump issue. concerned with future loss of power. car is 5 years old with ~50k miles

The multi-information display screen in the instrument cluster continues to malfunction constantly. The screen will either flicker and go in and out or not display entirely. The screen outage can last long periods of time, sometimes weeks before displaying properly again. The following important information can not be retrieved including the odometer, fuel gauge, Engine oil life, and clock among others. The issue began in 2022 (two years into the vehicle's life) and has been a constant issue to the present time. The dealership admitted this was a common problem in certain Honda vehicles but didn't offer a fix other than replacing the entire instrument cluster with no guarantee that the problem would return.

The car does not have pickup when attempting to accelerate. Driver must drop the gear down to try and force acceleration. Vehicle was taken to dealership and dealer wanted to charge to diagnose the problem. When it was stated that symptoms mimic those outlined in recall, dealer stated they still need to diagnose to see if the repair is needed. After checking dealer claims debris was blocking the pedal and the problem is not related to recall. However, the pedal was clear of any debris and still drives with loss of power when trying to accelerate.

Vehicle gives false brake alert with no obstacle ahead causing car to suddenly brake. This happens multiple times and regularly.

The gauge cluster display will go in and out. There is apparently a faulty solder joint that gets affected in cold weather and until the car is warmed up the gauge cluster stays blank. I was informed that I need a new one at the cost of $1800+ for a 2019 HRV with 24000 miles. It seems very wrong that this part has failed.

The road assist / warning systems on dashboard malfunctioned, suddenly turning on and off, all at once. This caused A safety risk, by a startling distraction while driving, and worrisome stress while the car was at rest. The the problem was reproduced or confirmed by a dealer service rep who stated the car was unsafe to drive. They witnessed all warning lights, messages flashing on and off. This malfunction occurred, June 19-20, 2024. In retrospect, the break warning light would flash on for no reason and slightly break, or engine would stall or lose velocity while driving. The car is currently being serviced by the dealership. Their assessment is the front camera needs replaced. This car is under the warranty for mileage (not driven much during the pandemic), but due to the year, it is outside of warrenty. Obviously, the cause is not wear and tear, but a faulty camera. This is concerning, given the safety issue , should this be cause for a recall and repairs, including replacement part and services, the responsibility of the Honda company and not the car owner/driver.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the check engine warning light illuminated. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

My car is flood. I was told that a filter became clogged and was causing flooding in the car. Honda said that they cannot cover the repairs dispute me paying for full services. This issue wasn’t caused by any external factors and they agreed with. I have seen that many other ppl have complained about the same thing

Odometer/fuel gauge goes black and shows nothing on it. Has caused risk because I can not see how much gas I have and have to wait till the gas light turns on. It does it when it gets below 70 degrees Fahrenheit. I am unable to see my mileage, the temperature, level of gas I have, the time, etc. It will go back on when it is warmer out but will not when it gets cooler.

Dash guage cluster randomly stops working or appears as scrabble. Includes fuel level, odometer, Trip meter, and all extraneous vehicle info. Could result in running out of gas at speed since no info is available. This is very unsafe and I am traveling to Florida as I type this.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, the engine seized. In addition, the check engine warning light illuminated. The contact stated that two days prior to the failure, his wife noticed that the vehicle was hesitating when the accelerator pedal was depressed. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed. The battery was replaced but the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000. Parts distribution disconnect.

A dash light indicator came on in my car. The image was not in any of the materials that came with the car. At that time the LCD information on the dash flickered and went out. I cannot see how much gas I have, when I need an oil change, odometers etc. I also seem to have decreased power when I attempt to accelerate . I am also aware of 2 recalls that came out in 2021 and 2023. I had the code read and it indicated an "Evaporative System Leak Detection". As of 5/14/2024 I had 15,828 miles on the car, in about 5 years so it should not be failing. I recently got a new job and am required to commute 50 miles each way. I am so terrified because I have tried the 2 nearest dealers in my area (Union Park Honda in Wilm. DE and Honda of Springfield PA). I have received zero consideration. I have had my car scheduled to go in and I HAVE to call them as I need a loaner. I NEVER move up on the list and then I am treated like I did not show up (I call the day before). When I was young I had anxiety and could not drive. I worked and pushed myself to be able to drive again and I have been for years. These issues are starting to make me more fearful and anxious. I actually asked the CS rep "Jade" where the car was manufactured ( Japan, Korea?) and if I should DRIVE MY CAR TO JAPAN for service. Her exact words were "That is up to you". Unbelievable.

I recently had my car repaired for the recall and a brake job (replacing pads and resurfacing rotors). A couple of days later, I was driving on the highway at about 60mph. Suddenly, the check engine light, parking brake light, brake light, and brake system light all went on. Additionally, the car was flashing neutral, drive, and parking gears while I was in park and driving. I started to slow down and realized that as my speed got slower, each new low speed became the highest speed I could go - pressing the gas with my foot did not increase the speed. As such, I drove to a nearby garage where the lights were reset. No mechanical issues were found with the car, nor was there a warning. I then called the dealership that had performed the service (DCH Paramus Honda in New Jersey) and I was informed that it was unlikely they would be able to diagnose any issues as the lights had been reset so the car was driveable. It seemed very dangerous that these issues could happen at any time. The brake system was put in maintenance mode during my brake job, so I suspect this was a computer issue rather than a mechanical problem.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

When pushing on the gas pedal, the vehicle often pushes forward aggressively and shifts very hard. Other times it does nothing when pushing on the gas and several seconds later there is throttling and intermittent shaking back and forth. It does not happen all the time, but happens quite often. I fear the vehicle could propel forward when I am driving and hit someone or something or it could slow suddenly with lack of gas putting other drivers in harm's way. I know there is a similar recall on fuel pumps with this vehicles and my vehicle is within the years and types so I do not understand why my vehicle has not been recalled. No warning lights come on and I cannot have someone look at it without having to pay a large fee. I had an appointment in the past, but it does not do it al the time and they tell me they can't help me if it doesn't do it all the time. Thank you.