Page 5 of 5 · complaints 201–243 of 243

2016 Honda HR-V complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Engine
Filed Sep 16, 20181,012,100 milesTX

HONDA REFUSED TO HONOR MY WARRANTY AT 99000 TO GET MY TRANSMISSION FIXED AND IT BROKE DOWN AT 100,000 AND 121 MILES.

Power Train
Filed May 22, 201882,000 milesOR

THE CAR HAS JUST PASSED THE 80 000 MILES MARK, AS I USE THE CAR TO TRAVEL BETWEEN PORTLAND AND SAN FRANCISCO. I MISSED 60 000 MILES SERVICE AND INSTEAD HAD IT DONE AT THE 80 000 MILES MARK. TWO WEEKS AFTER THE SERVICE THE TRANSMISSION HAS FALLEN APART.

Service Brakes
Filed Mar 6, 201846,000 milesMS

WHILE DRIVING 80 MPH WITH THE CRUISE SET I NOTICED THE VEHICLE START TO HEAVILY ACCELERATE. I IMMEDIATELY TURNED THE CRUISE OFF AND APPLIED THE BRAKE. THE BRAKE DID NO STOP THE CAR FROM ACCELERATING. I MANAGED TO SLOW DOWN ENOUGH TO SHUT THE VEHICLE OFF. ALL DASH BOARD LIGHTS CAME ON. I STARTED THE CAR UP AGAIN AND IT STARTED JERKING AS IF THE BRAKE AND GAS WERE BEING PRESSED AT THE SAME TIME. THE CAR WAS TOWED VIA HONDA CARE.

Service Brakes
Filed Feb 21, 20186,780 milesPA

FOOT BRAKE BECOMES FROZEN SOLID AT START UP. UNABLE TO START CAR. I WAS TOLD TO PRESS VERY HARD AND SHOULD BE ABLE TO START CAR. HAVE NOT ALWAYS BEEN ABLE TOO. THIS HAS HAPPENED ABOUT 9 TIMES OVER THE COURSE OF 2 YEARS. (NEW ISSUE) 2 DAYS AGO I HAD ISSUES TRYING TO START THE CAR UP(THOUGHT IT MIGHT BE BATTERY RELATED) ALL THESE WARNING LIGHTS CAME ON (BRAKE, TIRE PRESSURE, ENGINE LIGHT (TOTAL OF 6 LIGHTS) I WAS ABLE TO DRIVE SO I WENT DIRECTLY TO DEALER. I WAS TOLD I HAD RODENT DAMAGE AND THE COST WAS $424. I STILL HAVE NOT PICKED THE CAR UP AS INSURANCE NEEDS TO SEE REPAIRS. I LEARNED THAT HONDA IS NOW INVOLVED W A LAWSUIT DUE TO THE CHANGE FROM PLASTIC WIRE COATING TO SOY BASED PRODUCT WHICH IS DRAWING RODENTS TO FEAST ON WIRING. I CONTACTED CORPORATE AND WAS TOLD THEY WOULD NOT PAY FOR THIS UNDER WARRANTY. I.M STILL PAYING OFF A HEFTY LOAN (2 YEARS LEFT) AND I HAVE NO GUARANTEE THIS WILL NOT HAPPEN AGAIN. WHAT A NIGHTMARE. SEEMS TO ME IF COMPANY CREATED THIS ISSUE THEY NEED TO COME UP WITH SOLUTION TO ASSIST CUSTOMERS BECAUSE THIS IS A FINANCIAL NIGHTMARE AS WELL AS A SAFETY NIGHTMARE. HOW DO YOU KNOW YOUR WIRES ARE PARTIALLY EATEN OR IN THE PROCESS OF BEING EATEN WHILE YOU ARE DRIVING. YOU DONT!

Fuel/Propulsion System
Filed Feb 7, 20189,809 milesNV

AT 9808/9809 MILES MY CAR DEVELOPED WHAT I THOUGHT WAS A FUEL LEAK. IN CLOSE QUARTERS LIKE MY GARAGE IT IS POWERFUL AND DANGEROUS IN MY GARAGE DUE TO A PILOT LIGHT FOR THE WATER HEATER. ( EXPLOSION DANGER). THE CAR WAS PRESSURE TESTED AND WORKER SUGGESTED IT WAS AN ADDITIVE TO LAS VEGAS FUEL. MY CAR WAS SHOWING 3 BARS FILLED IN THE FUEL TANK. I FILLED THE TANK AND THE SMELL STOPPED. 2 WEEKS LATER THE SMELL IS BACK. TANK HAS BEEN FILLED AND YET THIS TIME THE SMELL HAS PERSISTED. APPARENTLY IT MAKES NO DIFFERENCE AT THIS POINT WHAT THE FUEL LEVEL IS NOR THE TEMPERATURE OUTSIDE. I ONLY SMELL THIS WHEN I AM PARKED IN CLOSE QUARTERS. THERE ARE NO OTHER SOURCES OF FUEL IN THE GARAGE. AT THIS TIME (FEBRUARY 7, 2018)I DO NOT SMELL THIS ODOR INSIDE THE CAR.

Suspension
Filed Jan 30, 201824,000 milesIL

ON SEPTEMBER 16, 2017, WHILE DRIVING, WE DISCOVERED A NOISE FROM THE REAR OF THE VEHICLE THAT SOUNDED LIKE A LOOSE SHOCK OR STRUT. WE BROUGHT OUR CAR IN TO THE DEALERSHIP AND AFTER SEVERAL HOURS OF INSPECTION, IT WAS DETERMINED THAT THE SHOCK WENT BAD. SO THE DEALERSHIP REPLACED THE SHOCK. ON APPROXIMATELY JANUARY 7, THE SAME SOUND HAS RETURNED AND WE CONTACTED THE DEALERSHIP. THE DEALERSHIP INFORMED US THAT HONDA HAS ISSUED A RECALL ON THE SHOCKS FOR 2015 AND 2016 MODELS. I HAVE CONDUCTED A SEARCH FOR THIS RECALL ON (HTTP://M.OWNERS.HONDA.COM/MAINTENANCE/RECALLS) BASED ON MY VIN AND IT INDICATES THERE ARE NO RECALLS. I AM CURRENTLY REQUESTING THE PAPERWORK FROM THE DEALERSHIP TO INDICATE THAT HONDA HAS IN FACT ISSUED A RECALL FOR THIS ISSUE. THE OTHER CONCERN I HAVE A THIS POINT IS THAT MY CAR IS AT APPROXIMATELY 24,000 MILES AND I DO NOT WANT TO BE OUT OF WARRANTY BEFORE THIS PROBLEM IS ADDRESSED.

Suspension
Filed Jan 29, 201815,837 milesNC

AT 15,837 MILES OF NORMAL DRIVING AND WITHOUT EXCESSIVE LOADS; THE RIGHT REAR STRUT ON OUR NEW VEHICLE BROKE. IT MADE A CLUNKING SOUND IN THE RIGHT REAR OF THE CAR. WHEN ORDERING THE NEW STRUT, THE DEALER TOLD US THAT THEY WERE BACKORDERED FROM SO MANY REPLACEMENT REQUESTS.

Unknown or Other
Filed Dec 1, 201753,000 milesMD

AIR CONDITIONER, I HAVE HAD MY BRAND NEW 2016 HONDA HR-V SINCE FEBRUARY 2016, I USED MY AC FOR 2 SEASONS A TOTAL OF 6 MONTHS AND THIS SUMMER IT BARELY GOT COLD, WHEN I TOOK IT TO THE DEALER THEY SAID IT ISN'T UNDER WARRANTY ANYMORE AND IT NEEDS TO BE CHARGED SO WHEN I GOT HOME I CALLED AMERICAN HONDA THEY TOLD ME SINCE IT'S NOT UNDER WARRANTY ANYMORE THAT I WOULD HAVE TO PAY TO HAVE IT CHARGED. SO I ASKED THEM WHAT DOES IT ONLY LAST 6 MONTHS BEFORE IT NEEDS TO BE CHARGED THEY TOLD ME THEY DIDN'T HAVE A TIME LIMIT ON HOW LONG IT WOULD STAY CHARGED. I HAVE SEEN WHERE MANY OTHER PEOPLE ON LINE ARE HAVING THE SAME ISSUES WITH THIS CAR.

Electrical System
Filed Sep 14, 201719,359 milesFL

2016 HR-V I BOUGHT IN NOV 2015: 19,359 MILES WHEN THE CAR DIDN'T START, AAA STARTED MY CAR, TESTED THE BATTERY AND STATED IT WAS GOOD. DROVE IT TO HONDA DEALER, THEY RAN A "MULTI-POINT INSPECTION" AND FOUND NOTHING WRONG. A EMPLOYEE, OF HONDA, TOLD ME IT'S HAPPENED WITH A CR-V ALSO.

Service Brakes
Filed Jul 8, 20173,700 milesMO

NOTICEABLE CLUNKING NOISE DURING BRAKING OVER BUMP(S)

Suspension
Filed Jun 2, 2017CA

BOTHERING NOISE FROM THE RIGHT REAR SIDE OF MY HRV I SUSPECTED THAT IT A STRUT PROBLEM. UNDER WARRANTY ONLY 11,000 MILES.

Exterior Lighting
Filed May 11, 201740,000 milesME

TAIL LIGHTS FILLING WITH WATER, NO BULBS HAVE EVER BEEN REPLACED. BAD SEAL?

Electrical System
Filed Apr 28, 201717,000 milesCA

TO CANCEL A TIRE INFLATION WARNING AT APPROX. 17,000 MILES,I POPPED THE HOOD OF THE VEHICLE TO ACCESS THE NEGATIVE BATTERY CABLE WITH THE INTENTION OF DISCONNECTING +RECONNECTING TO CLEAR WARNING.INSTEAD I FOUND BOTH NEG.+POS. CABLES UNSECURED TO BOTH BATTERY POSTS.I CONTACTED AMERICAN HONDA TO REPORT THIS DEFECT,REQUEST A BATTERY REPLACEMENT,ELECTRICAL SYSTEM TEST+ERROR CODE RETRIEVAL.THIS EXTREMELY DANGEROUS SITUATION MAY HAVE PERMANENTLY DAMAGED THE VEHICLE+DESPITE MY NUMEROUS CALLS TO HONDA,I'VE YET TO RECEIVE A RESPONSE.THIS IS A BUILD, SALES+SERVICE PROBLEM THAT SHOULD NOT EXIST ON ANY NEW VEHICLE SOLD.SYMPTOMS PRIOR TO DISCOVERY=DIMMING HEADLAMPS@IDLE,POOR TRANSMISSION+ENGINE RESPONSE,REDUCED MILEAGE+INTERMITTENT BURNING SMELL.I WAS FORTUNATE MY VEHICLE NEVER DIED IN TRAFFIC OR CAUGHT FIRE.MY CASE NUMBER WITH HONDA=05755540.AGAIN, MY CONCERN IS THAT THE FACTORY IN MEXICO,THE SELLING DEALER IN TEMECULA AND THE FIRST SERVICING DEAER IN ANAHEIM(@10,000 SERVICE)NEVER VERIFIED THAT THE BATTERY CABLES WERE PROPERLY SECURED FOR SAFE OPERATION.MY MECHANICAL SERVICE EXPERIENCE+DUMB LUCK SHOULD NOT BE A SUBSTITUTE FOR HONDA'S FAILURE ON MULTIPLE LEVELS.SHORT OF "I'M VERY SORRY" FROM THE PERSON TAKING MY INITIAL COMPLAINT,HONDA HAS DONE NOTHING TO CORRECT THE DESCRIBED PROBLEM.

Air Bags
Filed Apr 17, 20175,300 milesNY

MY AIR BAG LIGHT IS ON. HONDA TOLD ME THE WIRING TO MY AIR BAG SENSOR IS NOT WORKING. PROBLEM WAS DISCOVERED AFTER I BROUGHT IN MY CAR FOR AN OIL CHANGE.

Service Brakes
Filed Mar 27, 20175,100 milesCA

WHILE DRIVING ON A COSTA MESA STREET AT 30 MILES PER HOUR, THE CAR BRAKES CAME ON HARD WITHOUT ME TOUCHING THE BRAKE PEDALS. ALSO A VOICE FROM THE SPEAKER SYSTEM CAME ON AND SAID: BRAKES ARE SET. THE PROBLEM LASTED FOR ABOUT 3 TO 4 SECONDS AND THEN THE BRAKES WERE RELEASED BY THEMSELVES. I WAS VERY LUCKY THAT I WAS DRIVING ON THE STREET WITH VERY LITTLE TRAFFIC AT THAT TIME. IF I HAD BEEN DRIVING ON THE FREEWAY AT FREEWAY SPEED, THE CONSEQUENCES COULD HAVE BEEN DISASTROUS, I COULD HAVE BEEN SERIOUSLY INJURED AND I COULD HAVE INJURED OTHERS. I PROCEEDED TO TAKE THE CAR IMMEDIATELY TO HONDA COSTA MESA TO HAVE THEM FIND THE DEFECT AND CORRECT IT. AFTER HONDA COSTA MESA REPAIR FACILITIES KEPT MY CAR FOR THREE DAYS, THEY CALLED ME TO INDICATE THAT THEY HAVE FOUND NOTHING WRONG WITH MY HYDRAULIC BRAKES AND THEY DID NOT THINK THE BRAKES COULD DO A HARD BRAKE ALL BY THEMSELVES.. I ASKED THE PERSON WHO CALLED ME IF THEY HAD CHECKED THE ELECTRIC PARKING BRAKE FOR POSSIBLE MALFUNCTION. THE PERSON ON THE LINE SOUNDED SURPRISED AT MY QUESTION AND SAID, NO WE DID NOT CHECK THAT, BUT WE CANNOT FIND ANYTHING WRONG WITH YOUR CAR, YOU CAN COME AND PICK IT UP. IT APPEARS THAT HONDA HAS ELIMINATED 100% THE POSSIBILITY OF THE ELECTRIC PARKING BRAKE MALFUNCTIONS AND GENERATES THE VOICE SYSTEM TO COME ON THE SPEAKERS WITH A STATEMENT: THE BRAKE IS SET.

Structure › BodyCrash
Filed Mar 26, 20171,000 milesTX

WHILE DRIVING MY HONDA HR-V 2016 VEHICLE AT 70 MPH ON US-175 IN KAUFMAN, TEXAS, THE VEHICLE SUDDENLY SPAN OUT OF CONTROL AND TURNED COUNTERCLOCKWISE 360 DEGREES FOR TWO FULL ROTATIONS UNTIL BEING STOPPED BY SLAMMING INTO THE GUARDRAIL. THE VEHICLE WAS EQUIPPED BY HONDA WITH MICHELIN PRIMACY MXV4 (DOT B33F 01VX 2116) P215/55 R17 94V TIRES. THE RIGHT REAR TIRE HAD EXPLODED DESPITE HAVING BEEN MEASURED TO BE AT NORMAL PRESSURE JUST ONE DAY EARLIER. THE LEFT FRONT RIM AND THE RIGHT REAR TIRE WERE BADLY DAMAGED.

Visibility/Wiper
Filed Mar 26, 20175,850 milesCA

I WAS DRIVING ABOUT 65MPH ON THE FREEWAY AT ABOUT 4:00PM ON MONDAY, FEBRUARY 27, 2017 WHEN THE MOONROOF SUDDENLY EXPLODED. THE GLASS BLEW OUTWARD AND A LARGE CHUNK FLEW BACK INTO TRAFFIC BEHIND. NO OBJECT STRUCK THE GLASS.

Unknown or Other
Filed Feb 26, 201745 milesFL

THIS IS A SAFETY ISSUE FOR THE DRIVER AND OCCUPANTS. WHEN UNLOCKING THE DRIVERS DOOR FROM THE INSIDE ALL OTHER DOORS AUTOMATICALLY OPEN ALLOWING SOMEONE TO JUMP INTO THE CAR OR SOMEONE SMALL OR OLD TO JUMP OUT NO MATTER WHERE YOU ARE PARKED.

EngineFire
Filed Feb 25, 2017300 milesAL

MY WIFE AND I PURCHASED A NEW 2016 HONDA HRV ON OCT.15.2016 FROM TOWNSEND HONDA IN TUSCALOOSA, ALABAMA. THE CAR SPONTANEOUSLY CAUGHT ON FIRE WHILE SITTING ON A CONCRETE SLAB IN OUR DRIVEWAY ON DEC.24.2016 (ODOMETER APPROXIMATELY 300 MILES). FIRE WAS IN THE ENGINE COMPARTMENT AND GOT SO HOT IT MELTED THE VINYL SIDING ON MY HOME (ABOUT 30 FEET AWAY). STILL LOOKS LIKE A NEW CAR EVERYWHERE REAR OF THE ENGINE, THE FRONT SEATS DID NOT EVEN BURN, HOWEVER, THE VEHICLE BURNED BEYOND RECOGNITION FORWARD OF THE PASSENGER COMPARTMENT. TUSCALOOSA FIRE DEPARTMENT GOT TO OUR HOME AND EXTINGUISHED THE FIRE IN ABOUT 10 MINUTES. THE FIRE WAS SO FAST SPREADING, BOTH FRONT TIRES EXPLODED IN THE FEW MINUTES WAITING FOR THE FIRE DEPARTMENT TO ARRIVE.

Unknown or Other
Filed Dec 22, 201612,500 milesNY

UNDER SLOW SPEED ABOUT 10 MPH CAR WAS MAKING A LEFT TURN IN BUFFALO,NY IN LATE NOVEMBER AND SLID ON ICE INTO A CURB(PASSENGER FRONT WHEEL) AND RECOVERED. 3 WEEKS PASSED NOTICED THAT THE AMBIENT TEMPERATURE IN CAR WAS READING ANYWHERE FROM 100 TO -40 DEGREES AND THEN THE DISPLAY WOULD DISAPPEAR. ALSO DEFROSTER WAS RUNNING INTERMITTENTLY. TOOK CAR IN FOR SERVICE, THEY SAID THAT TEMPERATURE SENSOR ATTACHED IN THE WHEEL AREA WAS DAMAGED ALONG WITH THE WIRES BEING CORRODED THAT WERE ATTACHED TO THE SENSOR. DEALER STATED THAT THIS COULD CAUSES A VARIETY OF PROBLEMS LATER LIKE THE DEFROSTER SHUTTING DOWN ALONG WITH ANY KIND OF CIRCULATION. THIS COULD BE DANGEROUS IN WINTER. ALSO, THEY NOTED THAT THIS WOULD NOT BE COVERED UNDER WARRANTY. SO, MIND YOU IF YOU SLID INTO TO ANYTHING, THIS WOULD HAPPEN AGAIN. I BELIEVE THAT THIS PART COULD HAVE BEEN PLACED IN A SAFER SPOT TO AVOID THIS KIND OF DAMAGE. WHY WOULD YOU MAKE THIS KIND OF PART SO VULNERABLE TO THE ENVIROMENT.

Electrical System
Filed Nov 17, 201611,400 milesFL

CHECK CHARGE SYSTEM LIGHT CAME ON. TOOK IT TO DEALER, COGGIN FT. PIERCE, THEY SAID IT WAS A FAULTY SENSOR BUT WAS SAFE TO DRIVE UNTIL NEW SENSOR CAME IN. DROVE IT AND WHOLE SYSTEM SHUT DOWN ON THE ROAD WHILE I WAS DRIVING. HAD IT TOWED TO DEALER. THEY REPLACED THE SENSOR AND TOLD ME THAT WAS THE ONLY PROBLEM. I CALLED HONDA USA TO SEE IF A BAD SENSOR COULD SHUT DOWN THE WHOLE CAR, OF IF IT WAS SOMETHING MORE. THEY GAVE ME A CASE NUMBER 05226970 AND SAID SOMEONE WOULD CALL BACK WITHIN 24 HOURS, 3 DAYS LATER I HAVEN'T RECEIVED A CALL BACK. AM VERY, VERY NERVOUS ABOUT DRIVING THE CAR. I TOLD THIS TO THE DEALER AND THEY SAID THEY DIDN'T BLAME ME!! NO RESOLUTION FROM COGGIN HONDA OF FT. PIERCE, NO RESOLUTION FROM HONDA CORPORATE OFFICE

Unknown or Other
Filed Nov 17, 20169,302 milesLA

DRIVING IN STORE PARKING LOT,SUN ROOF EXPLOTED EXPLOTED FROM INSIDE TO OUTSIDE UPWARD,HEARD A LOAD BOOM WHEN GLASS EXPLOTED,CAR WAS IN MOTION AT APPROXIATELY 5 MILES AN HOUR CAR WAS TURNING OFF HWY.444 IN QUICK STOP STORE IN MAURPAS LOUISIANA.

Exterior Lighting
Filed Nov 1, 201625,000 milesFL

OBSERVED HR-V PULLING INTO DRIVEWAY AT NIGHT. CAR COMPLETELY DARK. BRAKE LIGHTS WORK NORMALLY, DRL'S APPEARED TO BE ON. I ASSUMED DRIVER FORGOT TO TURN ON LIGHTS. TWO WEEKS LATER, DRIVER PULLED OVER BY POLICE AT NIGHT FOR NO PARKING LIGHTS. TROBLESHOOTING SHOWED NORMAL BRAKE LIGHTS, TURN SIGNALS, HAZARD FLASHERS, AND DASH LIGHTS DIM WHEN PARKING LIGHTS SELECTED. COULD NOT FIND ANY FUSE OR RELAY REFERENCED IN THE OWNERS MANUAL FOR THE PARKING LIGHTS. FOUND A SCHEMATIC ONLINE AND ISOLATED PROBLEM TO A "TAILLIGHT RELAY" BUT COULD NOT FIND THE RELAY REFERENCED IN THE OWNERS MANUAL, OR FIND LOCATION ONLINE. TOOK CAR TO DEALER FOR WARRANTY REPAIR. RELAY LOCATED IN HIDDEN COMPARTMENT UNDER BATTERY. SAFETY ISSUE - PARKING LIGHTS INOP- ONLY REPAIRABLE BY DEALER- NO REFERENCE IN OWNER'S MANUAL FOR HIDDEN TAILLIGHT RELAY - STOPPED BY POLICE AT NIGHT ON INTESTATE AND GIVEN VERBAL WARNING FOR SAFETY VIOLATION. REFERENCE SCHEMATIC PAGE 1, LEFT SIDE

Unknown or Other
Filed Oct 14, 20168,360 milesMN

FOR SPEEDS OVER 60 MPH, CAR VIOLENTLY VIBRATED. THE FIRST TIME I TOOK INTO DEALERSHIP THEY SAID NOTHING WAS WRONG WITH THE CAR. THE NEXT DAY, SAME THING HAPPENED AT SAME SPEED, SO I CALLED AND DEMANDED THEY PICK UP MY CAR AND BRING ME A RENTAL. LEARNED THE PROPELLER SHAFT HAD ONLY ONE BOLT HALF WAY HOLDING IT IN PLACE. ONLY TWO BOLTS OF 4 WERE EVER INSTALLED.

Seats
Filed Oct 9, 2016WA

I BOUGHT THIS CAR NEW, AND DISCOVERED THAT I CAN'T BE DRIVING IT, BECAUSE MY BACK AND MY HIP HURTS SO BAD, THAT I CAN ONLY USE THIS CAR IF MY TRIPS ARE NO LONGER THAN FEW MILES. ANYTHING FURTHER THAN THAT, I GET SO UNCOMFORTABLE THAT I CAN'T MOVE MY LEG FROM GAS TO BRAKES. IT IS DANGEROUS TO OPERATE THIS CAR. I HAVE NEVER HAD ANY HIP PROBLEMS AND NEVER HAD ANY PROBLEMS WITH CAR SEATS.

Seats
Filed Aug 29, 2016TX

THE TEST DRIVE WAS VERY SHORT AND I DID NOT REALIZE THERE WAS A PROBLEM UNTIL 2 DAYS AFTER I BOUGHT THE CAR. THERE IS A BIG HARD LUMP IN THE CENTER OF THE DRIVERS SEAT THAT CAUSES BAD PAIN. IT EVEN MAKES MY BACK HURT.

Tires › Pressure Monitoring and Regulating Systems
Filed Jul 21, 201629,500 milesCA

TL* THE CONTACT OWNS A 2016 HONDA HR-V. THE CONTACT STATED THAT THE TIRE PRESSURE LIGHT ILLUMINATED AND BOTH REAR TIRES DEFLATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,500.

Service BrakesCrash
Filed May 19, 201667 milesWV

IN MOTION. COULD NOT STOP AT 2 REDLIGHTS. TOOK IT TO MY GARAGE AND WOULD NOT STOP AGAIN, CAUSING ME TO CRASH THROUGH LAUNDRY ROOM WALL, DEMOLISHING WASHER, DRYER UTILITY SINK ETC.

Electrical System
Filed May 11, 201680 milesCA

I PURCHASED MY HR-V (EX-L WITH NAVIGATION) IN MAY 2015 AND HAVE HAD THIS PROBLEM SINCE THE FIRST WEEK OF DRIVING. I WAS TOLD BY HONDA SERVICE THAT MY HR-V NEEDS A SOFTWARE UPDATE, BUT THAT THERE IS NOT ONE AVAILABLE YET (IT HAS NOW BEEN 1 YEAR). WHEN I AM DRIVING, AT ANY GIVEN MOMENT, THE ENTIRE DISPLAY SCREEN GOES BLACK / SHUTS DOWN AND REBOOTS TO THE HONDA SCREEN. I HAVE NO NAVIGATION, RADIO, BLUETOOTH PHONE CONNECTION OR ANY DISPLAY WHATSOEVER. WHEN THE SCREEN COMES BACK ON, IT HAS REMEMBERED MY DESTINATION MOST TIMES AND ASKS IF I'D LIKE TO CONTINUE TO THE DESTINATION, BUT THIS IS VERY UNSETTLING TO SAY THE LEAST, ESPECIALLY WHEN I AM IN AN UNFAMILIAR AREA. ALSO, THE RADIO FREEZES UP AND WONT PLAY ANY SOUND - USING XM RADIO, IPOD, AM OR FM, NOTHING COMES OUT OF THE SPEAKERS UNTIL I "JAR" IT BY PUTTING A CD INTO THE SLOT, THEN I GET TO HEAR THE CD. THIS PROCESS OF THE RADIO FREEZE ENDS UP LOCKING UP MY IPOD AND LEAVES IT UNABLE TO RECONNECT UNTIL THE BATTERY COMPLETELY DIES AND I RECHARGE IT AND START OVER THE NEXT DAY. MY MAIN SAFETY CONCERN IS WHEN THE ENTIRE SCREEN SHUTS DOWN / REBOOTS WHILE I AM DRIVING AND THERE NOT BEING ANY AVAILABLE FIX FOR THIS AS FAR AS MY HONDA DEALER IS TELLING ME.

Air BagsCrash1 injured
Filed Apr 25, 20161,200 milesLA

TL* THE CONTACT OWNS A 2016 HONDA HR-V. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 48 MPH, THE CONTACT'S REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE DRIVER'S SIDE SEAT BELT FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HER CHEST AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 1,200. THE VIN WAS NOT AVAILABLE.

Wheels
Filed Feb 25, 2016682 milesIL

T.P.M.S. - LIGHT COMES ON REGULARLY, WITHOUT TIRES BEING AT INCORRECT PRESSURES. RANDOM OCCURRENCES SOMETIMES TIRES ARE LOW, SOMETIMES THEY ARE PERFECTLY SET. THIS IS A "SAFETY ISSUE" AND CONCERNS ME, AS THIS COULD CAUSE A WRECK. THE TIRE PRESSUE MONITORING SYSTEM IS FAULTY, HONDA REPAIR FACILITIES HAVE BEEN UNABLE TO CORRECT THE ISSUE. I HAVE REPEATEDLY TAKEN IT TO TWO (2) HONDA DEALERSHIPS' SERVICE DEPARTMENTS - ONE IN BRUNSWICK, GEORGIA (NALLEY HONDA), AND THE OTHER WAS IN LOVES PARK, ILLINOIS (NAPLETON HONDA). TECHNICIANS AND SERVICE MANAGERS IN BOTH PLACES HAVE STATED THAT HONDA "DOES NOT HAVE A FIX FOR THE ISSUE". I HAVE ADVISED AMERICAN DIVISION OF HONDA'S CORPORATE OFFICE IN CALIFORNIA CONCERNING THIS ISSUE. THIS IS AN ONGOING PROBLEM, WHEREIN HONDA STILL DOES NOT HAVE A FIX FOR THE PROBLEM. THEIR TPMS SYSTEM ON THE 2016 HONDA HR-V IS UNSAFE, UNRELIABLE AND WILL LEAD TO CRASHES. THUS FAR, I HAVE BEEN TOLD TO SIMPLY "PERFORM A RESET" IF THE DASHBOARD LIGHT IRRITATES ME...

Visibility/Wiper
Filed Feb 11, 20167,000 milesPA

THE WINDSHIELD WIPER FLUID PORT FREEZES AND DOESN'T ALLOW FLUID TO BE SQUIRTED ON THE WINDSHIELD. ALSO, THE WIPERS ARE TOO LOW ON THE WINDSHIELD TO GET DEFROSTED BY THE "DEFROST" MODE ON THE HEATER AND THEREFORE SKIP ON THE WINDSHIELD WHERE THERE IS ICE ON THE WIPERS. BOTH OF THESE ISSUES MAKE IT VERY DIFFICULT TO SEE. THIS HAPPENS WHILE IN MOTION AS WELL AS WHILE STATIONARY.

Air Bags1 injured
Filed Jan 29, 2016499 milesAL

DEC. 30, 2015 I PURCHASED A HONDA HR-V LX, ON JAN. 9, 2016 2:34 A.M. I WAS DRIVING HOME ON A CITY STREET AND SUDDENLY THE DRIVERS SIDE STEERING WHEEL AIRBAG DEPLOYED UNEXPECTEDLY CAUSING MY VIEW TO BE OBSTRUCTED, RESULTING IN THE AUTOMOBILE LEAVING THE ROAD CAUSING EXTENSIVE DAMAGE TO THE RIGHT SIDE FRONT & BACK WHEELS, TIRES, WHEEL ASSEMBLY AND UNDERCARRIAGE. A TRUCKER WITNESS THE EVENT AND IMMEDIATELY CALLED THE POLICE. HE STAYED WITH ME BECAUSE I QUICKLY GOT OUT OF THE CAR SINCE I THOUGHT IT WAS ON FIRE DUE TO A STRONG FIRE ODOR A SMOKE. I'VE NEVER EXPERIENCE ANYTHING LIKE THIS BEFORE UNTIL MY MOTHER ARRIVED. AT 2:50 A.M. 2- BIRMINGHAM POLICE OFFICERS SURVEYED THE CAR AND ISSUED AN INCIDENT REPORT FOR DAMAGE SINCE NO ACCIDENT TOOK PLACE, MEANING I DIDN'T HIT ANYONE OR ANYTHING AND NO BODY DAMAGE WAS SEEN, I WAS ABOUT 5-MINS FROM HOME. I WAS MORE SHAKEN UP THAT INJURED. MY NOSE WAS JUST SORE FOR SEVERAL DAYS AND DID NOT REQUIRE MEDICAL ATTENTION. SINCE MY NEW HONDA WAS NOT DRIVE-ABLE, THE AAA ROAD SERVICE WAS CALLED, THE TOWING SERVICE ARRIVED AT 4:10 A.M. AND I HAD IT TOWED BACKS TO TO THE DEALERSHIP WHERE I PURCHASED IT. THEY SAID THAT THIS WAS HIGHLY UNUSUAL, I MUST HAVE HIT A POT HOLE IN THE ROAD THAT CAUSED THE AIR BAG TO DEPLOY. THE ROAD IN QUESTIONED THAT I WAS ON IS A NEWLY PAVED ROAD, NO THE POT HOLE ASSUMPTION DIDN'T RING TRUE. THERE WAS THOUGHT A POTHOLE LEAVING THE DEALERSHIP DECEMBER 30, 2015 WHEN I PURCHASED THE CAR AND THE AIRBAG DID NOT DEPLOY THEN. I CONTAC

Power Train
Filed Jan 2, 2016WA

THE SEATS AND SEATING POSITION IN THE HR-V ARE VERY DANGEROUS. THE SEAT IS SO UNCOMFORTABLE AND DUE TO THIS, I AM SITTING SO CLOSE TO THE AWKWARDLY PLACED STEERING WHEEL THAT IN THE EVENT OF AN ACCIDENT, THE AIRBAG WOULD PROBABLY NOT PROTECT ME. THE CVT IN THE HR-V IS SO UNREFINED THAT WHEN I LIFT OFF THE GAS PEDAL A LITTLE, NOT ALL THE WAY, AT SPEEDS UNDER 40MPH, THE CAR ENGINE BRAKES SO SEVERELY THAT I HAVE TO USE MY LEFT FOOT TO PUT ON MY BRAKE LIGHTS IMMEDIATELY. I WAS WARNED BY A FELLOW COMMUTER THAT I'M AT RISK FOR BEING REAR ENDED. I'VE DRIVEN FOR 45+ YEARS AND NEVER HAD A VEHICLE SO BURDENSOME AND DIFFICULT TO CONTROL. TOTAL LOSS OF MONEY ON MY PART. HONDA SEEMS LIKE THEY DON'T CARE ABOUT THE BUYER. THEY MAKE SURE TO ONLY ALLOW 5 MINUTE TEST DRIVES. I DIDN'T NOTICE THESE PROBLEMS UNTIL ABOUT 10 DAYS AFTER PURCHASING THE VEHICLE.

Engine
Filed Nov 27, 20153,300 milesIL

I WAS STOPPED AT A STOP LIGHT ON A CITY STREET. THE CAR STARTED ACCELERATING ON ITS OWN EVEN THOUGH MY FOOT WAS ON THE BRAKE.

Air BagsCrash
Filed Nov 17, 2015800 milesMO

DRIVER 1 TRAVELING EASTBOUND IN THE BLVD AND GETS DISTRACTED AND COLLIDED TO PARKED VEHICLE 2. DRIVER 1 SWERVED THE WHEEL TO THE RIGHT TO CONTROL THE CAR BUT VEHICLE 1 OVERTURNED AND CAME TO REST.

Air Bags
Filed Oct 10, 2015TX

PEDAL BRAKE MAKES A "CLICK" SOUND WHEN IS PRESSED DRIVING AT OVER 35 MPH. HONDA SERVICE TECH AT LOCAL DEALER SAYS IS EXPECTED AS THE PEDALS HAS LINKS AND SWITCHES AFTER BRAKE PEDAL. LOUDER "CLICK" SOUNDS AT THE AREA OF GEAR SHAFT PLASTIC COVER IN PARKING POSITION WHEN CAR IS STATIONED AND BRAKE PEDAL IS PRESSED. HONDA SERVICE TECH. SAYS IS EXPECTED ONCE THIS MODEL HAS ELECTRONIC PARKING BRAKE WITH SWITCHES IN THAT AREA. AT FRONT OF THE PASSANGER SIDE IN THE DASHBOARD A VISIBLE LINE THAT RISES A STRUCTURE UNDER THE PLASTIC LINER IN A RECTANGULAR SHAPE WHIT A LINE CROSSIN FROM SIDE TO SIDE, INCREASING ITS APPEARENCE WITH THE HEAT BY SUNLIGHT EXPOSURE. HONDA SERVICE TECH. EXPLAINS IS EXPECTED IN ALL THIS MODELS ONCE THE AIR BAG WOULD DEPLOY THROUGH THAT APPARENT WINDOW WHEN IS PROPERLY TRIGGERED. REAR CAMERA IMAGES SCREEN SPORADICALLY BLURS AND TREMBLE WHEN IS DARK AND LOW OUSIDE ILLUMINATION IS PRESENT. IF WINDOW SWITCH IS DEPPRESSED AT THAT MOMENT EITHER UP OR DOWN AND KEEP EXTRA PRESSING WOULD SHOW IN THE CAMERA SCREEN A LOW AND HIGH DISCRETE ILLUMINATION, LIKE THAT SEEING IN A VOLTAGE VARIATION IN LIGHT BULBS. SINCE ALL SCANS,INSPECTIONS, AND COMPARISONS WITH ALIKE VEHICULES, DONE AT THE LOCAL DEALER SERVICE DEPARMENT, PASSED AS EXPECTED, IS MY PERSONAL CONCERN OF SAFETY AND QUALITY OF THE PRODUCT TO POST AND OR SHARE THIS INFORMATION FOR POSSIBLE SAFETY ISSUES THAT MAY ARISE RELATED TO THIS OBSERVATIONS.

Unknown or Other
Filed Oct 7, 2015CT

I'VE OWNED MY HONDA HR-V FOR A LITTLE OVER A WEEK NOW. I'VE TRIED NINE WAYS TO SUNDAY TO MAKE THE SEAT COMFORTABLE -- TO NO AVAIL. IT CAUSES UNBELIEVABLE PAIN IN MY NECK, SHOULDER AND JAW. IT CAUSES ME EXTREME PAIN. I ORDERED A NECK SUPPORT AND LUMBAR SUPPORT WHICH HAVE HELPED SLIGHTLY BUT NOT ENOUGH. I CONTACTED HONDA CORPORATE AND THEY SUGGESTED I BRING THE CAR TO THE DEALERSHIP WHERE I PURCHASED IT TO HAVE THE SEAT INSPECTED. THEY COULD FIND NOTHING WRONG. HONDA CORPORATE CALLED ME BACK AND IN THEIR MINDS THE ISSUE IS RESOLVED AS NOTHING CAN BE FOUND WRONG WITH THE SEAT. I'VE FOUND COUNTLESS FORUMS ONLINE FOR MANY HONDA MODELS COMPLAINING OF THE SAME ISSUES. WHAT CAN BE DONE ABOUT THIS? THERE'S OBVIOUSLY SOMETHING WRONG WITH THE SEAT CONFIGURATION. I HAVE AN APPOINTMENT AT THE DOCTOR TOMORROW.

Service Brakes
Filed Sep 23, 2015600 milesNY

TL* THE CONTACT OWNS A 2016 HONDA HR-V. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THERE WAS A DEEP LINE ON THE ROTORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 600.

Unknown or Other
Filed Sep 13, 2015400 milesPA

I AM CONCERNED THAT A SAFETY ISSUE EXISTS ON THE 2016 HONDA HRV EX-L NAVI THAT I RECENTLY PURCHASED. THE ISSUE IS ASSOCIATED WITH THE POWER ON/OFF BUTTON THAT IS STANDARD ON THE EX MODELS. SPECIFICALLY IF YOU ACTIVATE THE POWER OFF BUTTON WHILE THE VEHICLE IS IN DRIVE THE VEHICLE DOES NOT ACTUALLY SHUT DOWN AND WILL DRIFT FORWARD OR BACKWARD. IT IS VERY POSSIBLE THAT YOU COULD EXIT THE VEHICLE AND IT WOULD START DRIFT UNTIL IT EITHER HIT SOMETHING OR HUMAN INTERVENTION COULD BE TAKEN. IN ADDITION TO THE HONDA HRV, I HAVE A 2010 TOYOTA PRIUS. WHEN YOU ACTIVATE THE POWER OFF BUTTON WHILE THE PRIUS IS IN DRIVE, THE SYSTEM AUTOMATICALLY TRANSFERS THE VEHICLE TO PARK AND COMPLETELY ELIMINATES THE POSSIBILITY OF THE VEHICLE ACCIDENTALLY DRIFTING FORWARD OR BACKWARD. IT SHOULD BE NOTED THE 2016 HRV EX DOES ATTEMPT TO PROVIDE A WARNING THAT SOMETHING IS WRONG. WHEN YOU ATTEMPT TO USE THE POWER OFF BUTTON TO SHUT DOWN THE VEHICLE WHILE THE CAR IS IN THE DRIVE POSITION THE FOLLOWING OCCURS: - THE CAR SOUNDS LIKE IT IS SHUTTING DOWN AND THE DASH INSTRUMENTS GO BLANK. - IF THE DOOR IS OPENED, SEVERAL BEEPS ARE SOUNDED. - IN THE TRIP INDICATOR DISPLAY ON THE DASH, A "POWER IS ON" MESSAGE IS PRESENTED AND IMMEDIATELY FOLLOWED BY A "SHIFT TO PARK" MESSAGE. THESE MESSAGES ARE CONTINUALLY REPEATED. - THE CAR WILL START TO DRIFT UNTIL HUMAN INTERVENTION, IT STOPS ON ITS OWN OR IT HITS SOMETHING. THIS ISSUE HAS BEEN REPORTED TO HONDA AND MY INTERPRETATION OR THEIR RESPONSE IS AS FOLLOWS: - YOU

Seats
Filed Aug 24, 201570 milesTX

AFTER PURCHASING AND BEING ABLE TO DRIVE IT FOR AN EXTENDED PERIOD OF TIME, I NOTICED A PRESSURE POINT IN MY MID-BACK. IT GOT TO THE POINT WHERE IT WOULD TAKE AS LITTLE TIME AS MY 7 MINUTE COMMUTE TO CAUSE MY BACK TO GO NUMB. THIS NUMBNESS WOULD PERSIST FOR SEVERAL HOURS AFTER GETTING OUT OF THE VEHICLE. THIS WAS A PROBLEM WITH THE DRIVER SEAT AS WELL AS THE PASSENGER AND BACK SEATS. IT WAS RECOMMENDED TO ADJUST THE SEAT, BUT NO AMOUNT OF SEAT ADJUSTMENT WOULD ALLEVIATE THIS PROBLEM. ONE HONDA DEALER TOLD ME THAT THIS SEAT HAD NO LUMBAR SUPPORT AND I SHOULD INSTALL LEATHER OVER THE CLOTH OR TRADE FOR ANOTHER HONDA. I WAS TOLD THIS VEHICLE HAD ALREADY DEPRECIATED 30%. I KNEW I WAS ALREADY AT A LOSS SO I WASN'T GOING TO SINK ANY MORE MONEY INTO HONDA. I HAD TO TRADE MY CAR AFTER 1 MONTH OF OWNERSHIP.

Engine
Filed Aug 3, 20152,788 milesFL

AUTOMOBILE STALLED WITHOUT WARNING AT LOW SPEEDS, THIS LEAD TO NEAR COLLISION AT INTERSECTION AS THE CAR BECAME DISABLED IN THE MIDDLE OF THE ROAD, CAR REQUIRED MULTIPLE RESTARTS TO SAFELY GET IT INTO A AUTOMOBILE SERVICE STATION; HONDA ROAD SIDE ASSISTANCE DISPATCHED A TOW TRUCK AND VEHICLE WAS TAKEN TO LOCAL HONDA DEALERSHIP WHERE AFTER INSPECTION I WAS ADVISED THAT THE VEHICLE REQUIRED A NEW THROTTLE BODY

Visibility/Wiper
Filed Jul 23, 2015100 milesLA

WE HAD PURCHASED THE HR-V IN HUNTSVILLE, AL. DURING THE DRIVE BACK TO NEW ORLEANS AN OBJECT CAUSED A SMALL CRATER IN THE WINDSHIELD. LATER IN JUNE A CRACK FORMED ON THE UPPER, MIDDLE PART OF THE WINDSHIELD AND WAS NOT CONNECTED WITH THE ORIGINAL CRATER. THEN THIS PAST SATURDAY ANOTHER CRATER APPEARED IN THE WINDSHIELD AS WE WERE DRIVING ON A LOCAL ROAD AT 40 MPH. THIS CONCERNS ME BECAUSE THE WINDSHIELD ON THIS HR-V SEEMS TO BE QUITE FRAGILE. I HAVE BEEN DRIVING FOR 30+ YEARS NOW AND I'VE NEVER HAD AN ISSUE WITH ANY VEHICLE LIKE THIS ONE. THE WINDSHIELD WILL HAVE TO BE REPLACED BUT I AM WORRIED THAT THIS MIGHT INDICATE A FLAW IN THE HR-V'S WINDSHIELD WHICH SEEMS LIKE A SAFETY ISSUE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Honda HR-V → · Every HR-V year → · How the figures are calculated →