2020 Honda CR-V complaints

The contact owns a 2020 Honda CR-V. The contact stated that while driving at various highway speeds, the vehicle intermittently downshifted without warning. The contact stated that on one occasion, he lost control of the vehicle as the vehicle drifted into another lane, which activated the lane assist warning feature. The contact took the vehicle to a dealer where he was informed that there were no recalls on the vehicle; the mechanic also could not diagnose or duplicate the failure. The dealer recommended that the contact disengage the STOP/START feature each time he started the vehicle. The manufacturer was notified of the failure and referred him to the NHTSA hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 23,000.

Several months ago, I was driving on the interstate with cruise control on. I passed a disabled vehicle parked on the shoulder of the highway. My car started to brake like crazy on its own when I passed this vehicle. Fortunately there were no other vehicles next to me or behind me or I could have had a very serious wreck. Last weekend, I was driving in town and already slowing down on my own for a vehicle in front of me. I was barely touching the brakes but the automatic braking slammed on the brakes for no apparent reason and almost caused the car behind me to rear end my vehicle.

1. Feb 1st. Vehicle stopped on a major highway while I was in fast lane at 70 mph. 2. I could have died. And most certainly would have caused a major accident if myself and others not been keeping proper distance. 3. No. I'm out of warranty. 4. No. 5. Most of the sensors flashed all random before vehicle stopped. I mean the warning sensors like tpms, mitigation, emergency braking system.

The check engine light on my 2020 Honda CRV illuminated on 1/24/2023 7am. The dealer inspected the vehicle on 1/26/2023 and found that a TSB 02-081 applied. The issue is that radio interference in the environment can trigger a fault in the evap syatem which then triggers the check engine light to come on. Seeing a check engine light on is scary and distracting. The owners manual states to drive the vehicle as little as possible and to have the vehicled serviced by a honda dealer ASAP. The vehicle is out of warranty and we had to pay over $330 to have the vehicle fixed. The fix entails ADDING a wiring harness. ADDING any part to remedy a problem means that the vehicle has a design defect/flaw that Honda should pay for. Not the customer.

1) BATTERY SYSTEM 2) IF YOU THINK BEING ABANDONED IN A DARK PARKING LOT FOR 2-3 HRS IS A SAFETY RISK - THE ANSWER IS YES! 3) NO - BUT ITS THE THIRD TIME IT HAPPENED RESULTING IN 2-3 WAITES IN PARKING LOTS AT NITE! . 4) YES. DEALERSHIP IN NAPLES, FL.. 5) NO, NO, NO.

Driving highway speed (65mph). Glass sunroof shattered for no reason. Nothing appears to have hit the sunroof, no debris on road and no trucks or other cars. Researching on web, it appears other people are also experiencing the same issue.

Driving on I-275 freeway along with my friend to Airport. Both Lane Keep Assistant and Adaptive Cruise Control were ON. I kept cruising at 65 miles/hour and drove about 7 miles with no issues. My vehicle slowed down by detecting a vehicle ahead of me driving in 55 m/h. As the next line was free, I moved to the left line and my vehicle started accelerating to 65 m/h. It had not detected a stopped vehicle ahead of me. I expected the ACC OR CMBS features to detect and slow down my car but no alert was received. Also Automatic Emergency Breaking system not slowed down or stopped my vehicle. I applied hard breaks but the vehicle hit the stopped vehicle and both airbags deployed. Lucky that we are safe and no injuries to us but car was totaled. Progressive Auto Policy: [XXX], Police Incident Number: [XXX], Ticket Number: [XXX], Honda complaint number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The "passenger airbag off" light often stays on when the car is in motion and I am sitting properly in the passenger seat with the seatbelt buckled. I have tried adjusting the seat (which often doesn't work), or the light will stay on again the next time I get in even though the seat position hasn't changed. The dealer where we bought the vehicle says "nothing can be done" by them. This has happened in two rental vehicles as well (one was a CRV). I am over 65, female and weigh 95-105 lbs.

When I first purchased the vehicle (brand new in 2020), the condensation in the tail lights occurred but the Honda dealer replaced it since it was under warranty. It’s still happening and it’s even more severe now risking the brake and turn lights burning out. The same Honda dealer now refuses to replace them despite the tail lights still being under the 3 year 36,000 mile warranty.

In March/April 2020 I was driving at 65 miles per hour on a rural highway. The only vehicles on the road were my car, the pickup in front of me and the pickup behind me. Since the highway was so quiet, I decided to try Adaptive Cruise Control (ACC). I set it for 65 miles per hour (the speed limit). We had been driving for about 15 minutes, each car maintaining the same speed and distance. The pickup in front of me turned on his turn signal for a right turn and entered the right turn lane. As my car approached the pickup, in the turn lane, the automatic braking system activated. I lunged forward, the seat belt activated, braking warning was displayed on screen and there was an audible alarm. I managed to take control of the vehicle and to accelerate. I was afraid the vehicle behind me would collide with me. I turned off ACC and tried to regain my composure. When the pickup moved into the right hand lane, there was nothing in front of me as far as the eye could see; just open highway. I will never use ACC again. Yesterday, December 19, I was driving on a side street. I had just exited a school zone, speed limit 15, and my speed was now approximately 22, no vehicles in front of me just some cars parked at the curb ahead to my right. There was an audible tone and the word BRAKE displayed on the screen. The brakes did not activate.

The auto brake feature engaged on the beltway by itself and caused the car to come to a complete stop while cars behind us were forced to swerve out of the way to avoid a serious accident. My wife is afraid to keep driving the car and we are now figuring out a way to get rid of it. Reported to local dealer but did not get any response.

Phantom Braking Incident. As I was driving at approximately 35 mph, the vehicle applied brakes for no apparent reason. Luckily, the vehicle traveling behind me didn't crash into the rear of my vehicle but had this happened when traveling at higher speeds, there would have been a serious accident. This has happened numerous times since owning the vehicle, but only the 2nd time I've reported it here.

When driving at high speed on the highway, I have had instances of both FCW and/or AEB activating when there was no vehicle in front of me. This tends to happen without known cause and while I take the same route every day on my commute, the issue does not always occur. When FCW initiates with a large flashing BRAKE warning on the dash and loud beeping while at highway speeds, I am startled and second guess myself that I am not seeing something I am about to impact with. This creates confusion and can lead to making a maneuver or my braking in error which can cause a crash. This issue has occured numerous times and in speaking with other owners of the same vehicle, they have witnessed the same issue. I have also had AEB initiate at least twice while at highway speeds when there was no vehicle in front of me. This is the most frightening and dangerous issue that I've experienced in any vehicle I have driven. As with the above issue with FCW, there seems to be no way to reproduce the issue and it happens at random. While at highway speeds after receiving the FCW BRAKE warning, my vehicle instantaneously began emergency braking with no vehicle in front of me. This issue is unacceptable and can cause a serious crash on the highway. I speculate that these issues both may be caused by overhead highway signs or bridges but does not seem to occur in error consistently, even when driving the same route. I worry that these issues will cause myself or my family to be seriously injured d

I was driving and the automatic emergency breaking activated without warning. I was driving 40 miles per hour with no car near me and the car abruptly stopped without warning. This is the second time this has happened with a similar situation occurring

Automatic braking system engaging when no cars or objects are present. Has happened while on highway at relatively high speeds and on regular neighborhood streets.

August 13, I started my car and there was a loud noise. Then a alert on my dash, that there was a problem with my air bags. I could not get appointment with the Honda dealer until August 30. They determined that parts were defective. SRS Unit and weight sensor needs to be replaced. They ordered the parts but they are not available. So I am driving my newer Honda because I have no other car but they said if there was a wreck, the air bags would not function. Real disgusting that about that time, I got an email that they were getting in 17 NEW Honda CRV. If they can produce new ones, they have the parts I need to stay safe. They need to take care of this immediately! Winter will be here soon. Chances of accidents increase.

I have noticed multiple times that when i exit from highway it will suddenly deaccelerate. I wasn't following any cars on those days and luckily no car behind me those times.

Too frequently the car automatically hard brakes & flashes "BRAKE" on the dash with no collision imminent but has almost caused accidents in doing so. This has happened turning slowly thru a busy intersection, driving moderate speed straight on a dappled sunlit road with no car around, driving in light traffic on a multi-lane highway at higher speeds. I have had the local Honda techs look at it last year and all they could do is ask if I want the sensitivity turned down. What good is the system if one thwarts what it is supposed to actually do?? Also there is no way to clean the front cameras which might have debris causing this. As it is happening more frequently, perhaps a debris collection is precisely the issue. Honda needs to take ownership of this faulty system & fix it!

The contact owns a 2020 Honda CR-V. The contact stated that the fuel pump would remain activated after turning the vehicle off. The contact indicated that the failure was intermittent with a humming sound coming from the vehicle during the failure. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 30,000.

Driving north toward Lebanon, Ohio on Route 48. One passenger and one dog in backseat. No one in front passenger seat. Car beeped and alerted to BRAKE then suddenly braked very hard with no cars around or in front.

1. The vehicle will inadvertently and without warning, apply the brakes (phantom braking). 2. The Lane keeping assist will not follow the road, especially when the road curves. The vehicle will sometimes not negotiate the required turn to stay in the lane.

The contact owns a 2020 Honda CR-V. The contact stated while driving 20 MPH, the Collision Mitigation Braking system engaged and the vehicle stopped abruptly. There were no other vehicles or objects nearby. The contact depressed the accelerator pedal and resumed normal driving. The contact stated that the failure reoccurred on four different occasions. The dealer was notified of the failure and an appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000.

Sunroof window spontaneously exploded while driving. I was the only vehicle on the road when the window exploded. Happened at approximately 630am. Have searched but no recalls on this issue, only a class action lawsuit.

VEHICLE HEADLIGHTS -LOW BEAM OR HIGH BEAM ARE INADIQUATE AND DANGERIOUS. AN AUTOMOTIVE TECH CONFIRMED THE OEM HEADLIGHTS FAIL SAFE DRIVING AT NIGHT EVEN ON LIGHTED CITY STREETS. THE PLASTIC HEADLIGHT ASSMS DO NOT ALLOW LIGHT TO SAFELY SHOW THRU. EVEN AFTER NEW LED BULBS INSTALLED THE ASSEMBLYS DEFUSE LIGHTING. MY WIFE AND I NO LONGER CAN SAFELY DRIVE AT NIGHT WITH THIS VEHICLE. THIS SAFETY PROBLEM HAS BEEN REPORTED TO THE SELLING DEALER, TO NO AVAIL! MY SON HAS DRIVEN THIS VEHICLE AT NIGHT - AND WAS ALSO TERRIFIED. THE TECHNICIAN WHO INSTALLED "LED HEAD LIGHT BULBS" CONFIRMED THAT OUR 2020 HONDA CRV OUTER "REFLECTOR ASSEMBLYS ARE AT FAULT ! AND THIS IS A DANGEROUS VEHICLE TO DRIVE AT NIGHT.

My moonroof glass randomly shattered while driving on the highway. There was no sign of rocks or other debris that might have been the cause.

The contact owns a 2020 Honda CR-V. The contact stated his wife noticed an unknown warning light was illuminated on the instrument panel. The vehicle's oil was changed by a mechanic. On another occasion, the vehicle would not start. The vehicle was taken to the dealer for diagnosis and they stated that the vehicle needed a new engine. The vehicle was not repaired. The manufacturer was contacted and they stated that they would contact him back. The failure mileage was 14,700.

I was in an accident this morning on the freeway where they are doing road construction. The lanes are VERY narrow due to cement wall placed for construction. The vehicle in front of me slammed on their brakes suddenly so when i did the Automatic brakes kicked in on my car surpassing the level of my own braking and took over. The car came to a compelete stop. IT was terrifying because i didnt have control to keep moving to try and get out of the way from the semi driving behind me. I moved over as much as i could even with a cement wall so close. I ended up getting rear ended by the Semi. This automatic braking system is DANGEROUS. With the car taking over my brakes lost me time to try and get out of the way even more which ccould have possibly prevented the accident from happening.

The passenger side airbag sensor is not working properly. There is a light that goes on and says "passenger airbag off" when a passenger under 65lbs is in the seat. The passenger side airbag in this car is being deactivated when there are passengers that weight 95-150lbs sitting in the seat. The passengers are always buckled and the car is driving forward between 10-65 mph. I filed a complaint with Honda and have brought it to 2 different dealerships. One dealership replaced the sensors but the issue continues to occur. I was told by Simon from Honda Corporation that I needed to bring it in when the problem was occurring, so I did. That dealership weighed several people on a scale and in the passenger seat with a computer hooked up to the car. The weight the seat was sensing was off by about 40lbs. The sensors was "recalibrated". After they were "recalibrated" the weight was still off by 20-30lbs when we weighed a person by scale and then compared it to the weight that the seat was sensing. I was told that there was nothing else they can do, that it was a 2 sensor system and that is the "best they can do". The dealership reported back to Honda that the system was "working without issues" despite it still being significantly off after calibration. I requested a regional engineer to examine my car and was denied by Simon. I requested to speak with a supervisor and was denied by Simon. I have multiple videos showing this malfunction and the discrepancies in weight. I offered to

When I was driving my vehicle on 7-21-22 at approximately 4:20pm my emergency breaking system was flashing and breaking on it's own. There was nothing in front of my vehicle at the time. Later at approximately 4:25pm a woman hit my passenger side after running a red light. My passenger side airbag did not deploy. However, about 5-10 seconds after impact my steering wheel airbag deployed and hit me in the left side of my face. The delayed reaction has caused lacerations on my face, burns on my hand, bruising and loss of part of my tooth. I am also suffering from head issues and pain in my chest from this delayed airbag deployment. Vehicle had to be towed away to a garage and is not drivable.

The contact owns a 2020 Honda CR-V. The contact stated while her husband was driving 5 mph, the brakes were depressed by mitigation braking system. The contact stated no warning light was illuminated. The driver was depressing the accelerator pedal but failed to accelerate causing the vehicle behind him to rear end their vehicle. The contact stated no one was injured nor sought medical attention. A police report was not filed. The contact towed the vehicle to the local dealer but they were unable to duplicate the failure. The vehicle was not repaired and the driver deactivated the forward collision on the vehicle. The vehicle was towed to a collision shop and had the rear bumper replaced. The manufacturer has been informed of the failure. The failure mileage was 6,028.

I just leased my crv 2020 on May of 2019 and after a week or 2 I had my car battery die on me. Jump started it and took it to Honda and they said they will change the battery. After 2 weeks it happened again and they changed it again. Around March of this year 2022 it happened again and they changed it again. And today it won’t start again. Since it’s 4th of July weekend I have to take it to them Tuesday.

At 41,000 miles, my 2020 Honda CR-V door lock actuator on the driver’s side rear door quit working. When I would come to a stop at a stop sign/light, it would attempt to engage and make clicking sounds. I attempted to manually lock the door and use the key fob with no luck. The door lock absolutely would not lock. I have small children in the backseat so this had to be fixed ASAP. The dealer confirmed and I had to cover all costs.

On 5 separate occasions the CRV has automatically braked HARD while driving down the highway. On none of the occasions has another vehicle or obstacle warranted this automatic braking. We were about rear-ended while on the interstate driving 70 when the car automatically braked. I am including the latest automatic braking incident in this report.

The contact owns a 2020 Honda CR-V. The contact stated while driving 35 MPH, the vehicle unexpectedly came to a complete stop. There was no warning light illuminated. The contact was able to drive the vehicle home safely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 26,000.

While driving the vehicle on an interstate, the dashboard and infotainment system screens both went completely dark. Pulled the vehicle off the highway; shutting it off and restarting it did not resolve the issue. After using the steering wheel controls and screen brightness rotary control on the dashboard the displays eventually came back on. So far this is a one-time occurrence; however, a friend with the same year and model (2020 CR-V Ex) just experienced a similar problem. In his case the dashboard display continued to work but the infotainment system went dark. I took the vehicle in to a local Honda dealer. They were unable to find any issues with the vehicle displays and said there are no active recalls. Note that a similar problem resulted in a recall for 2017-2019 Honda CR-Vs. Apparently the 2020s have the same or similar issue which to date Honda has not addressed.

235/55/p19 tire blew ou,t and split on edge of tread at 65 miles an hour about all way around between tire tread and sidewall

Car brakes on its own when no vehicle in front of or around my vehicle.

The contact owns a 2020 Honda CR-V. The contact stated while driving approximately 30 MPH with the cruise control engaged, the vehicle began to brake suddenly. The contact deactivated the cruise control and the vehicle began to function normally. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 8,000.

My car has been braking on its own the last 5 months. Today it braked for no reason. There was no car in front of us or to either side of us. There was nothing in front of us either. It braked super hard and there was someone behind us who luckily slammed on their brakes and didn’t hit us. It gave me and my kids whiplash. Other times it will brake on its own if there’s a shadow from a bridge or something. Again when it does that there are no cars in front or next to us or even remotely close to us. This is beginning to be a frequent thing happening once or more a week. It’s super dangerous and I don’t feel safe with it braking for no reason.

The contact's mother owned a 2020 Honda CR-V. The contact stated that while her mother was driving at under 10 MPH, the accelerator pedal was stuck and the brake pedal failed to stop the vehicle while depressed. The vehicle went over an embankment and crashed into a house, then came to a complete stop after crashing into several trees. The air bags were deployed upon impact. There were no injuries to the residents inside of the house. The contact's mother suffered soreness in her right leg, but no medical attention was received. No police report was filed. The vehicle was towed to a body shop and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000.

In September of 2020 I purchased a brand new 2020 Honda CR-V Touring with 235/55R19 CrossContact LX Sport M+S tires. On April 3, 2022 I was on a trip away (several hundred miles) from home when my 17 year old daughter (who drives the CR-V) contacted me about one tire that was low on air. She sent me a photo. I informed her to put air in the tire to see if it continued to leak and I would fix it when I got home. Taking initiative, she asked me if she could fix it while I was away. I gave her inspection instructions. She carefully inspected the tire and found no outside defects such as screw/nail/puncture foreign material. Since the leak was very slow, she filled the tire with air and safely drove the car to Firestone Tire at 395 Eisenhower Dr, Hanover, PA 17331. Once she got there the tire technician attempted to find the leak. He was unable to find any outside defect or leak and continued by removing the tire from the rim. I then got a phone call from my daughter who had the technician on speakerphone. He described the issue to me as a tire manufacturing defect that he has never seen before. My daughter then texted me photos of the issue. The defect is easily seen on the inside molded lines in the sidewall. It is where the bead rolls into the sidewall. In the molded lines there are areas where the lines are interrupted/missing and with what appears to be several small holes in the rubber. Firestone could not advise how to proceed. The tire was remounted. The technician put a

I was attempting to park in front of a medical professional building with my foot on the brake slowly rolling between the parking lines when the car experienced sudden unintended acceleration. Although I realized the car was accelerating and lurching forward, the brake was not stopping the vehicle. The car jumped the parking curb and crashed into the building causing damage to both the exterior and interior wall of the doctor's waiting room. While neither myself, my passenger, nor any patients in the waiting room were injured, someone could have been. The air bags did not deploy, and the Collision Mitigation system did not engage preventing the collision. Damage to the vehicle consisted of mostly front bumper and grill damage. When I called the local Honda dealership service department asking if I should have them evaluate the car before having body work completed, I was told that the dealership does not accept damaged cars until the body work has been completed. Consequently, I had the car towed to a body shop even though it was technically drivable. I did not feel safe driving the vehicle fearing it would suddenly accelerate again. I reported the incident to the Honda corporate office and a case was opened. I was again told that damage to the car had to be repaired by the body shop before the car would be evaluated by Honda. When the body shop completed the repairs, I had the car towed to the local Honda dealership for evaluation. I specifically requested that the Event Dat

While driving the Automatic Braking System engaged even though there was nobody in front of me. The first time was on a freeway, it suddenly engaged even though there wasn’t a vehicle anywhere close to the front of my vehicle. This could have been bad and I could have been hit from behind if a driver behind me wasn’t paying attention and my vehicle stopped all of a sudden without warning. The second time it happened I was driving on a city road. My lane was empty ahead of me. The system automatically engaged and stopped my vehicle. I noticed the vehicle behind me had to stop quickly because of this. I have not had this checked by Honda yet. I did see that Honda has recalled other year model vehicles for having the same issues. If my vehicle is having the same problems then I would hope Honda would inspect it at no charge. There were no warning lights or advanced warnings that this was going to occur. I feel it is very dangerous because the vehicle just stops all of a sudden and as the driver you are jerked forward. The first occurrence was not very long ago, within the last month. The latest incident was 3/5/22.

What component or system failed or malfunctioned, and is it available for inspection upon request? Infotainment display. Yes it is available for inspection. How was your safety or the safety of others put at risk? The display periodically freezes in rear camera view when the vehicle is moving forward. It also freezes in other views and crashes. Has the problem been reproduced or confirmed by a dealer or independent service center? No, dealer could not reproduce. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

I have a 2020 Honda CR-V that is having a Phantom Braking issue. It has happened several times, 3 of which were while on the expressway and a tractor trailer was behind me. The CR-V warning system would flash "BRAKE" and then stop suddenly, there was nothing in front of me, nothing to either side of me. When I took it to the dealership, the technician could not replicate the issue and said 'it was a common issue with all vehicles' and recommended that I 'just turn it off, I did so on my vehicle.' After seeing the news I now know that I am not the only one with this issue. I purchased this vehicle from the dealer in June 2020, and this began in September 2021.

On multiple occasions during highway or other driving, the automatic emergency braking has engaged causing the car to either slow quickly or attempt to come to a stop which required immediate intervention to avoid potentially being rear ended. Driving was occurring during daylight hours and not in traffic.

Windshield has a significant refraction causing issues with visibility at night. Light passing through windshield is variably refracted depending on eye level and viewing angle. Issue has existed since car delivered. Vehicle was taken to dealer and advised of this several times with no fix attempted to date. Will continue to seek remediation from manufacturer and will consider lemon law if not resolved. This is becoming a common issue with more windshields as there are no real standards for windshield light refraction.

On several separate occasions our Honda 2020 CRV has applied braking in circumstances where it should not have. On one occasion the vehicle ahead was maintaining the same speed and distance and our car applied brakes although the vehicle ahead was more car lengths ahead than 1 per 10 MPH. On other occasions there were no vehicles ahead or beside, while we were traveling at highway speeds on open highway and the car abruptly applied brakes. In each instance the braking stopped after a short jerk. In other words, it behaved as if the driver had lightly tapped the brakes, although that was not the case.

My car has applied the automatic emergency braking 4 times with no emergency needed as no other cars were around. All events included shadows from either a highway sign or a group of trees and occurred throughout the summer/fall of 2021.

Almost 2 weeks ago I was driving on the Florida Turnpike (about 77mph) and suddenly the gas quit on the car. It slower down to about 50mph as I kept trying to give it gas but to no avail. Meanwhile I was lucky enough to be able to steer it into the right lane. This seemed to last a long time but in. truth it was probably only about 5 - 7 seconds. Then suddenly the gas came back on. This happened two more times during the same trip but these were shorter in duration amounting to a big hiccup on the gas. It has never happened to me again. I took it to the Honda dealer. They said they took it out for a spin and couldn't replicate it and had no idea what was wrong. Now I rarely drive on roads that are high speed so perhaps that is why it has not happened again. I see that you are investigating a similar issue for CRV's that are 2018 -19 but mine is 2020. It sounds as though it's the same problem. Luckily I was never in an accident with the car so the police and insurance was never involved.