2020 Honda CR-V complaints

While travelling home from Champaign, IL on [XXX] towards Springfield, IL, we had been on the road for approximately an hour, when there was a loud metallic bang & I lost all steering control. The CR-V violently jerked to the right and exited the interstate at approximately 70mph (I was on cruise control), travelled down an embankment hitting several trees and came to a stop in trees on the edge of a farm pond. All airbags deployed, and per the Tow company, the engine and transaxles departed the vehicle and were found a short distance in front of the vehicle. The car stayed upright and continued straight after departing the roadway. what component failed & is it available for inspection - steering, exact component unknown. unknown if available for inspection, vehicle released to state farm 1/29 how was safety put at risk - caused severe crash with serious injuries. total loss of control could have been fatal if traffic was heavier has the problem reproduced - no has the vehicle been inspected by manufacturer, police, insurance etc - unknown, vehicle was released to state farm 1/29 were there any warning lamps or symptoms? - no INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Honda CR-V. The contact stated while driving at various speeds, the vehicle lost motive power, decelerated, and entered LIMP Mode. During the failure, the check engine, ABS, and Emissions warning lights were illuminated. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The contact stated that the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 51,000. The contact stated he has to pay $70 and says what?

The component(s) may be electrical in nature for fuel pumps don't produce electricity. On 1/9/2024 after the car been locked and off for a few hours noticed something running at the rear of the car. The fuel pump was running. Got the car fob, started and cut off. No fuel pump was running after shutdown. My father was with me, it's his car. For safety sakes, premature failure of the fuel pump or engine will cause a stall, and while driving, potentially cause a crash. (Big picture), This car line in general has major fuel pump failures, and downstream, motor failure (fuel intrusion, known fact). If a fuel injector had a problem (leak by), motor failure. These known problems may originate at the starting switch, computer, or other in-between components. Called this into Vicksburg Miss. Cannon Honda dealership 1/10/24. It was said there was at least one more with the same problem, fuel pump running after shutdown, killing the battery or running it down. This car was bought at this dealership a year and half ago. No one has looked at the car, but if contacted, may by agreement, look at the car if a loaner can be acquired.

When accelerating, the vehicle tends to lose power

The contact owns a 2020 Honda CR-V. The contact stated that while driving 10 MPH and coming to a stop, the steering wheel became loose. The vehicle was taken to an independent mechanic to be diagnosed; however, no cause for the failure was found. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacture was not contacted. The failure mileage was 17,000.

When I am in adaptive cruise control mode, and I am in the left lane and a large vehicle like a semi-truck or a pickup truck pulling a large trailer is in the right lane passes me, from time to time it will engage the braking system even though there is nothing in front of my vehicle. Recently it has also been happening if I am in the right lane and vehicle exits the highway on an off ramp. I have been lucky to date that no vehicle was behind me when the braking system engaged, or there would have been an accident. This issue has been occurring ever since I bought the 2020 CRV new and have brought it to the attention of the dealer several times, and they say they could not find an issue. My last scheduled maintenance appointment they recommended recalibrating the system, and the issue is still there.

Driving about 35mph. Nearest vehicle ahead of me (semi trailer) was about a block ahead. My brake alert came on. I did not brake because there was no need to. Then the car applied the brakes automatically. No accident as no one was behind me. This occurred first week of Dec 2023. There was a prior incident about a month ago where the car ahead of me was about a car and a half length ahead. Brake alert came on, then Went off. I didn’t brake and really didn’t think too much of it. But after reading online, others having issues I thought it needs to be reported.

The break pedal felt stiff and I had hard time coming to a stop. That was going on for a few days until the car was dropped off for service. The reason was a break booster failure. We were told that it never happens. Even though the car only had about 15K miles we were out of warranty so had to pay $2400 to get it fixed. We filed a claim with Honda but were denied in reimbursement. Honda had break booster recalls in multiple models but not this one. However, there's no reason for the break booster failure other than a manufacturer's defect.

My rear fuel pump failed suddenly when we were driving in highway. No warning at all. We just completed our vehicle inspections by the Honda dealer 3 days prior. We also had them do oil change, replace brake and transmission fluid. It cost us about $2000 for towing and repairs. We found that there is a recall on other crv made the same year. How can I get my repairs reimbursed?

235/60R18 service bulletin 20-081 October 8 2020 after only 16000 miles and a trip to the dealership I advised that the wear and tear of every tire was different and need attention. I ask why the difference between the wear they suggested check the vehicle for problems with the suspension, nothing was found. I ask for replacement under warranty I even showed the service bulletin from honda mentioned at the top of this page , they ask me to contact the tire manufacturer witch I did, the manufacturer told me since I didn't purchase the tires directly from them warranty was denied, I went back to the manufacturer honda file a case which they denied because they didn't think my case fits the service bulletin from them. At the end I make the expense to replace the tires , what makes a huge difference in the handling of the vehicle. Case# 13736110 with honda

One year after I bought my new 2020 Honda crv the Torque Converter seal leaked and the oil seal was replaced. I had only 4670 miles on it. In August of this yr 2023 my battery died in the middle of no where and had to wait for AAA in 103 temp for 45 minutes. Today October 20th,2023 my car stalled in the middle of a 4 lane busy intersection. The car was towed to the dealership and the fuel pump was replaced at only 14,400 miles! this vin has had no recalls but im so disappointed since I bought a Honda for its reliability. I have a disabled 81 yr old husband and this has been more than stressful. My warranty expires this Dec 2023 and im afraid I bought a lemon. [XXXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Honda CR-V. The contact stated that while his wife was driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the air bag sensors. The vehicle was repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 19V383000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 45,000.

Driving down the highway and heard a loud “boom”. Thought it was a tire blowout, but realized that the sunroof exploded. I did not hit anything. The temperature was approximately 70 degrees. Was the car the day before and did not notice any damage to the sunroof. Luckily the cover was closed so no glass fell inside the vehicle compartment. Reading of multiple occasion of this occurring to Honda vehicles.

My dashboard continues to show the message, “Low Tire Pressure.” Even after air has been filled in the tire. I ran a diagnostic today and the report is pulling up anti-lock brakes issues. The sensor is not stating this on the dashboard.

Driving on the freeway with my foot on the accelerator, the car lost power even thought the engine was running. The engine light came on as a static light - it was not blinking. I pulled off the freeway, put the car in park, and shut the engine off. When I restarted the car the engine light was off and I was able to accelerate again. After the first incident, I took it to a Honda dealer who replaced the fuel injectors. This did not solve the problem as it happened on the drive back from the dealers when I was again driving on a freeway with my foot on the accelerator and I lost all power, the engine was still running and the engine light came on. I pulled off the freeway, put the car in park, and turned off the engine. The car is now at the second dealer to determine the cause. My car only has 46000 miles on it and there should not be these types of uses with the low mileage.

On Sep 19, 2023 at about 6:10pm I got into my car at the CVS parking lot to drive home. As I reared back to get out of my parking spot, I heard a loud sound as if I had hit something on the passenger side and I returned my car to the initial spot to get out of the car and check what had happened. When I put the car into parking and tried to stop the engine, the car refused to stop. My foot was on the break, I was trying to turn off the engine but the car accelerated, went forward, then backwards, and kept going back and forth in all directions without me being able to control it. At the end it headed on the road when finally another car hit my car and this caused the car to stop. When the car stopped, it was still on Park and I was then able to turn it off. This happened in the evening. In the morning when I was going to work, as I entered my garage I tried to turn off the radio because there was no reception but I was not able to turn off the radio or to lower the volume. At that time I did not think it was an issue but in retrospect, I think the two incidents might be connected. At the end of July 2023 (about a month and a half before the accident) I started getting multiple warning signals on the dashboard and then I took my car to Honda Dealership who fixed the electronics for $850 and the car was returned to me. I have a police report # 2023-09190211 with witnesses for the accident on 9/19/2023 and the Honda Dealership should have detailed records from their work because

The contact owns a 2020 Honda CR-V. The contact stated while driving 60 MPH, the contact heard an explosive sound coming from the vehicle without incident. The contact pulled over to inspect the vehicle but discovered no damage; however, upon resuming driving, she heard rushing wind coming from the panoramic sunroof. Upon pulling back the sunroof cover, the contact discovered a significant-sized hole in the sunroof. An unknown dealer and the manufacturer were notified of the failure and the contact was informed that the repair was not covered under warranty. The vehicle was not inspected or repaired. The failure mileage was approximately 28,000.

Brakes lock up intermittently when trying to start the car. Happened once when I was sitting in traffic.

BREAKS STOPPED WORKING AND ALL WARNING LIGHTS CAME ON ON THE DASHBOARD. RAN OFF THE ROAD AND RAN OVER A SIGN CAUSING DAMAGE TO Rf QUARTERPANEL. THE LEALER SIAD THAT MY HABNDICAP PLACKART HAD CUT THROUGH THE WIRING IN THE REAR VIEW MIRROR, SHORTING OUT THE SYSTEM. THIS SHOULD BE A RECALL TO FIX THE PROBLEM. THE PLACKARD WAS BEIG HUNG AS INTENDED. PLACKARDAS ARE HARD PLASTIC AND COULD CUT THROUGH INSULATION.

I purchased my Honda CR-V new from a dealer in 2020. It seemed to work fine, but earlier this year strange things started to happen with the electrical systems. The Remote starter would not work, the door locks and various lights would act strangely. The initial three -year warranty was up, but I had purchased an additional 4-year warranty extension. I took it to the dealer for repair and they said it needed a new Body Management System, which was on back order. several weeks later, I had that replaced, but they said they also had to replace the door locks, so I had to come back and have them do that too. On Sep. 1, I needed something from the car, but the fob wouldn't open the door and I had to use the manual key. I made a service appointment for Sep. 5, however on Sep. 3 I tried to use the car and found that it is totally dead. No electrical or electronic systems are working at all. From what I have read, I am concerned that this is an electrical problem that has been exhibited in many other CR-Vs as well.

Oil Dultion issue. There are class action lawsuits on this. How is this not being addressed.

On multiple occasions, the car initiated the automated emergency braking, bringing the car to a full and sudden stop in the middle of traffic, despite there being no obstacle, and without first giving a forward collision warning. This easily could have resulted in a catastrophic crash, or at the very least whiplash, at higher speeds. I can provide dashcam footage of one of these events.

Had my car inspected on Aug 5 everything was good and as I was driving down the road on Monday Aug 7 that afternoon and my airbag system (SRS) problem light came on we called the dealership on Tuesday morning and they said that we could drop it off and leave it on Wednesday and they would look at it when they got to it. So they called on Thursday and said it was u3000-49 internal failure of srs system also said found to be communication issue with the seat sensor which is made onto the frame and said the seat will have to be replaced If isn’t replaced and if I was to get in. Wreck the air bag or seat belt could not work properly and could result in someone getting hurt.

On June 23, 2023, had all the dashboards' lights came on and rough running Mechanicville. Honda say it high-pressure fuel pump replaced it for 1800 dollars. Then on July 23, 2023, all dashboards' lights came on again then they say it's the fuel injectors need to be replaced at 1900 dollars. All this while driving at highway speed someone is going to get killed because the car has fuel problems

My car, a 2020 Honda CR-V EX 1.5T AWD, was totaled in a fatal accident on a rainy night on an interstate highway. It spun on the highway a couple of turns, hit the highway barrier at all of its corners and sides, caused the airbags to all came out, and eventually deadly stopped in the middle of the highway on a rainy night. My wife and I were in our undrivable vehicle, watching countless coming vehicles approaching us rapidly. We were just waiting in the dead car unmovable, just as in a coffin for our fate to come but can do nothing. Thank GOD who made someone call 911. Thanks to the emergency rescue team. The ambulance sent us to a nearby local hospital. We bought the vehicle, the 2020 Honda CR-V EX 1.5T AWD, as new, and we realized there could be a problem at a very earlier time. It has a serious problem with its AWD control system. The rear wheels are always engaged in all road conditions, as it is displayed on the instrument panel. This causes the two symptoms of the car, (1) the MPG (miles-per-gallon) is extremely lower than the standard 34 MPG on the highway. It is only 23 to 25 MPG because it always consumes about 32 to 36 gallons of gasoline on a trip of 810 miles distance (85% on interstate highways). (2) the rear tires are worn out extremely fast. It wore 86% of the usage range at 22,000 miles usage, which is about 2 to 3 times quicker than tires on other cars on average. We visited the Honda dealer in Troy, Michigan for the tire problems on May 9, 2022, which is ab

My wife and family left Evans, Georgia, on 06-Apr-2023 for their first cruise that departed from Miami, Florida. As they traveled down the interstate on 07-Apr-2023, the cruise date, the vehicle's right brake came off. My daughter steered the CR-V to safety without causing a major accident on a major Interstate Highway. They contacted the local Honda, Brickell Honda, 690 S. W. 8th Street, Miami, Florida, who dispatched a tow truck. The Service Representative was [XXX]. She asked whether the brakes had been worked on before; they had never since purchased the CR-V. Also, she confirmed that the damage was not due to road debris. Brickell Honda repaired the CR-V for $1151.31. The communication with Brickell Honda was good while the CR-V was in the shop. However, when we tried to reach out to the Service Advisor after the repairs were completed, it differed from Honda's standards. She failed to respond to our calls, voicemail, and text message. On 23 Apr 2023, I decided to have my local Honda, Gerald Jones Honda, 4022 Washington Road, Martinez, GA, review the work completed by Brickell Honda. They did not know why the brakes would have came-off, but they noticed the right rear brake line tangled up and the bolt left loose. These were things that Brickell Honda left undone, putting my family at risk! According to Gerald Jones Honda, fixing those things would cost an additional $175.00. We paid $201.25 for Gerald Jones Honda Diagnostic. “INFORMATION Redacted PURSUANT TO THE FREEDOM

Hi - Thanks for your attention. I am reporting an issue that have been affected many Honda CR-V owners' safety: All Warnings Lights On Dash like Christmas tree, while driving slowly on private driveway on [XXX]. No particular reasons we could figure out: Only about 21,000 miles and < 3 years; no blocking of the sensors, good battery, no wire issue by eye inspection. Following some online suggestions, rebooted in Accessory Mode, not working; reconnected/disconnected battery, worked. However, it has been reported this issue will come back again in a short period, in an unexpected way, which poses significant safety issue. There are many online discussions, but Honda has not provided a solution for these severely defective vehicles, which surely has caused severe accidents and caused panic during HIGHWAY drive. Hope you could take some actions to protect the drivers' lives. HUGE Thanks. [XXX] One of the reported accidents (please search "huge accident" in the webpage): [XXX] One online discussion (first reported years ago but no action/response from Honda): [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car parked in driveway running, in park. Went inside for less than 5 sec, came out and car rolling backwards out of driveway, 15 month old inside. Car went across two yards, struck 3 trees and lamppost coming to stop in woods/creek. Car was in PARK when entered car and checked by bystander. By the grace of God child was not hurt. Hanover County deputies, EMS responded. Report #23-101783. Car is at West Broad Collision

My wife driving it all light come on. Take it to shop high-pressure fuel intake had low pressure. Tool cost a lot for an independent shop. Had to tow it to the dealer to be fixed. At dealer found high-pressure fuel pump was bad 1300 dollars to fix. No way a 2020 Honda with 78,000 miles

Vehicle activated emergency braking system for no apparent reason. If a vehicle would have been behind us, it may have collided with us. The brake released at around 10 mph.

Five separate times when starting the car the brakes shake and a message shows up on the dashboard "Brake System" - "Brake System Problem" - "Electric Parking Brake Problem". The car had less than 25,000 miles when I first saw this message. I am not an expert but seems like an electrical problem.

I was driving 55 mph on north long lake road approaching the north long lake/west long lake intersection. A car was in the turn lane and almost turned to Lake Ann. Another car was approaching going east. The automatic braking suddenly came on for no reason Almost stopping the car in the middle of the road. The CRV slowed very quickly from 55 mph to 5 mph for no reason. Then it went off and I was able to speed back up. this is the second time the braking system has stopped the car for no reason. Luckily there was no one behind me. this is the second complaint I have filed to NHSTA for the same reason

While driving on the highway at 65 mph I heard what I describe as a very loud popping noise on the top of my car. I looked in my rearview mirror to see chunks of black falling behind my car. I immediately put my four ways on and made my way over to the shoulder of the road; this was during rush hour traffic. I had to wait until I could safely exit my car to see what had happened and I discovered my sun roof had shattered for no reason. Nothing had hit it, nothing bounced on the road in front of me and hit my roof, nothing had flown off of any vehicles near me.

Drivers side seat belt failure during accident. Noted by police and EMT

My seat belt has come undone many times in the last few months while I am driving. I reached out to the local dealership that repairs my car and inquired about it, they hadn't heard of a recall. 2-3 months later there has been a recall issued on my year and model of my car for this issue. I brought it in on May 24 to get it repaired and was told they couldn't repair it because there wasn't an actual recall on my car. Well later that day it has happened twice where my seatbelt came undone while I was driving.

Brake intermittently does not push down making it impossible to start the car. I have to open the door and close it then the brake will go down. Also, one time I was stopped while driving trying to get out in traffic and the brake came up and was hard as a rock. I quickly opened the door and closed it and the brake went back down. I have had it at the dealership about this 3 times. The third time the service department Forman had it happen to him but he said he didn’t know why. Nothing was done.

Airbag SRS system warning light. Dealership confirmed airbag inflator on driver side was faulty and airbags would not deploy if driver was in an accident.

The contact owns a 2020 Honda CR-V. The contact stated while driving at approximately 35 MPH, the vehicle independently stopped. The contact stated that the brake pedal had not been depressed. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE22003 (Forward Collision Avoidance). The failure mileage was approximately 39,000.

AT A 4 WAY STOP INTERSECTION, WHEN IT WAS MY TURN, I DROVE THROUGH THE INTERSECTION AND SUDDENLY THE AUTOMATIC BRAKING SYSTEM STOPPED THE CAR IN THE MIDDLE OF THE INTERSECTION BUT THERE WAS NOT ANYTHING i WAS GOING TO COLLIDE WITH. THE "BRAKE" WARNING CAME ON BUT AS SOON AS I STOPPED VERY ABRUPTLY, IT WENT OFF AND I WAS ABLE TO DRIVE AWAY. i AM TERRIFIED THAT THE CRV WILL BRAKE AGAIN WITHOUT WARNING AND A CAR WILL HIT ME.

On November 9, 2022, I was making a left turn while I had a green light. A car coming from the left did not stop at the red light he had and t-boned my car on the driver side. My airbags deployed as they should. However, when I came to, I smelled smoke which was coming from the airbags. I touched my forehead and realized that something had cut my face. However, no glass from my car (windows, mirrors) was broken. I have no idea where the piece of glass came from but suspect it came from one of the airbags that deployed. While this was a small piece of glass (simply noted as an abrasion by the ER), I was not severely injured by it (however, I do have a scar from the incision). But I think this is worth investigating in case there is glass in other vehicle airbags that could more seriously injure someone. The vehicle was totaled by the insurance company and was sold at auction. I am sure it could be tracked down if necessary. Because the car was totaled, it is not able to be tested. The vehicle was inspected by Honda for repair estimates only. There were no warning notices or other symptoms of the problem prior to the accident air bag deployment which shot a small piece of glass and other debris into my face and the vehicle. The debris shot into the vehicle consists or small pieces of paper or fabric.

The contact stated that his granddaughter owned a 2020 Honda CR-V. The contact stated that while his granddaughter was driving approximately 40 MPH, the automatic braking system activated on the instrument panel and the vehicle stopped immediately after the failure. The driver had to wait several minutes before being able to continue driving. The failure recurred twice. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000. The dealer adjusted the cameras and sensors. The repairs were made at the owners expense.

Whenever it snows, the radar placement on the front grill of the vehicle gets covered in snow/ice, etc. and all advanced safety features are shut off while driving. This has been reported to Honda before over the last 2 years to no avail. This is a safety hazard and also very dangerous while driving in inclement weather.

The steering is sticking intermittently durning slight right turns. it takes a little effort to straighten out the wheel in those instances. This happens in only right hand maneuvers. unfounded by the dealer.

0n 03/29/2023 i took my car to the dealer for service ( 3rd time ) because my car has only 19000 miles on it . to my surprise the service manager told me that 2 of my tires where in need of attention because there where to close when the tires need to be replace. i ask what is the cause of the uneven wear of the tires ( 5/32,6/32,4/32,4/32) he said didn't know the cause.futher research on my side i find there is a service bulletin from honda ( bulletin 20-081)date from october 8 2020 . with paper in hand i went back to the dealer ,they refuse have any knowledge in regards to the service bulletin. for that reason they wont be able to help. on my search from help i contact HONDA headquarters they asignate a case number and require a mechanical report from the dealer , in which they didn't find any problems with the car , from that came to the conclusion that the tires where the problem , talk to the tire manufacture , what they told me that HONDA need to file a report for them to warranty the tires , so far HONDA deny any warranty on tires

The contact owns a 2020 Honda CR-V. The contact stated while driving 40 MPH, the collision mitigation braking system (CMBS) engaged inadvertently while there were no vehicles or objects nearby the vehicle. There was no warning light illuminated. The contact stated that the failure reoccurred several times while driving. The vehicle was taken to the dealer, who informed the contact that they could not duplicate the failure as there was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

Phantom Braking incident. This has changed continually happened since I took delivery of the vehicle. The brakes are autonomously applied for no apparent reason.

Headlight assembly fogging from excess water entry reduces visibility of daytime running lights.

The contact owns a 2020 Honda CR-V. The contact stated while at a complete stop, another vehicle going at high speeds crashed into the front end of the passenger's side of the vehicle, and the driver's side air bag deployed abnormally. The air bag exploded and propelled a chemical powder that burned the contact's right hand, throat, chest, and caused the contact ears to ring. Additionally, there was smoke inside the vehicle. A police report was filed. The contact was able to exit the vehicle. The contact was transported to the hospital with the assistance of the emergency units. The contact was still receiving medical assistance. The vehicle was towed to a an auto repair body shop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 18,000.

The contact owns a 2020 Honda CR-V. The contact stated that he buckled the car seat in the rear middle seat of the vehicle, and while attempting to buckle the driver’s side rear seat belt, the seat belt failed to buckle. The vehicle was taken to the dealer and the dealer stated that the seat belt had malfunctioned; however, no additional assistance was provided. The contact was referred to the manufacturer for assistance. The manufacturer was contacted but offered no assistance. The approximate failure mileage was 8,000.

The car brakes have a delay to engage. My vehicle rolled forward 5 feet when brakes disengaged. The brake pedal makes a clunking sound after foot is removed. There is a slight delay between brake release and clunking sound. They stick and car slides forward.