2019 Honda CR-V complaints

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The fuel pump allegedly is on recall, but other issues are underlying that Honda is aware of but won't go public. My emergency braking system alerts but there is no car in front of me. The pump stalls the car to where it won't go above 20mph, and the car does not shift gears when it stalls. Honda has no answer my car has been down since 06/2023 it is a one car family, I have wasted and depleted mu funds on a rental car and Honda has no answer for me. My safety was at risk as the car stall and slowed down mid speed on the highway. All the lights appeared on the dashboard.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that vehicle failed to start as needed. The contact stated that several attempts were needed to start the vehicle. The contact stated that there were several unknown warning lights illuminated. The contact stated that the failure was intermittent but had become more frequent. The failure mileage was approximately 75,000. Parts distribution disconnect.

When I entered my license plate info (State: MS Plate: [XXX] ) on NHTSA the recall notice I received from Honda is alerted on this site, however, when I entered VIN just a moment ago to file a complaint against the manufacturer dealership failure to assist me, the recall does not pull with this complaint. After months of trying to get the right person to help schedule my recall service, I finally received a call back from Kyle at the dealership, Patty Peck Honda, Ridgeland, MS who stated the fuel pumps are on a national back order may get some in next fall (was not sure). He also told me Honda would send out another letter once the parts are available (the original recall notice only mentioned limited supply for customers experiencing issues and did not reference ANYTHING about another notice!). I explained to Kyle that I am having issues expressed with this safety recall who said there is no wait list because it would be impossible to track. I would have to just keep checking back. The perception is Honda is making it impossible to get this resolved. I want this on record should I am involved in a deadly accident because Honda chooses cost savings over my life. I bought this car new from same dealership and also service it with them. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Need to add the 2nd recall notice from Honda dated 5/2024 to my open complaint number 11607308 submitted 8/8/24 1:41PM that supports my claim. See attached

While coming home from a restaurant, all kinds of warnings were displayed on the screen. Then as I got in front of my house, my brakes and transmission locked up preventing the car from moving. I had it towed to the Honda dealer and after inspection I was told the wires in the harness leading to the rear view mirror were loose and caused the electrical system in my vehicle to malfunction. I had no idea why this happened as neither my wife or I ever touched those wires. I was told the repair would cost $3,650 and would not be covered by the extended warranty I had purchased when I bought the car new. I did go ahead and authorize the repair, but was not happy about it. The service advisor said this had happened before on other Honda vehicles. This is a major safety defect that could cause accidents.

See attached document for complaint

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The contact also stated while driving at an undisclosed speed the steering wheel became difficult to turn. There was no warning light illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact stated while driving approximately 30 MPH, several unknown warning lights illuminated. The contact stated that the vehicle started losing motive power. The contact was able to drive into a parking lot where the vehicle stalled. The contact was unable to restart the vehicle and the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced; however, parts were not available. The vehicle was not repaired. The contact was informed by the dealer of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was 47,097.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, there was a clicking sound coming from the starter; however, the vehicle failed to start. The failure was intermittent. The dealer was contacted and informed the contact that parts might not be available for the recall repair until September 2024. The manufacturer was not made aware of the issue. The failure mileage was 32,000. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact stated while driving at various speeds, the vehicle slightly hesitated to accelerate. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 58,000. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 50 MPH, an alarm started beeping with an unknown warning light illuminated before the vehicle stalled. The vehicle was coasted to the side of the road and the dealer was contacted and informed of the failure. The vehicle was restarted and driven with the hazard lights flashing. The vehicle was taken to the dealer, but the cause of the failure was not determined. The dealer informed the contact that parts might be available August 2024. The manufacturer was made aware of the failure. The failure mileage was 30,000. Parts distribution disconnect.

[XXX] Saturday at [XXX] while driving at about 50 MPH onto [XXX] toward [XXX] , My Honda CRV 2019 suddenly stalled, all alarms setup, beeping on the dashboard, while I was puzzling what was happening, the car behind us almost slammed into our car, narrowly missed by sudden turned to my left hand side. We hit the Emergency Light immediately, then pull over to the side, and immediately called my favorite Honda Mall of Georgia Dealership (HMGD), Buford, GA the lady was very nice after she heard the incident, gave us the name and mentioned to contact Service Manager directly first thing on Monday, also scheduled us to checkup on 7/24/2024 . Me and my wife called the office again on Monday 7/22/2024 11:15 AM, to reiterate the dangerous incident which occurred two days ago. However, Service Manager was away from the office, after a few minutes, the Assistant Manager responded immediately, recommended us to bring in to have a thorough Checkup. Also we stated that we have been calling the office regarding the FUEL INJECTION PUMP RECALL (since 12/28/2023 regarding Engine Fuel Injection Pump Replacement), for more than 5 times according to our record. The responses were no parts available until August 3X, then delayed till September 2X, recently said till this fall 2024. Having said that, if the incident happened again, while our whole family, my daughter and two grandchildren all on our favorite HONDA SUV, if a semi-truck was behind us on [XXX] that day, a crash accident would have be

First noticed minor sticky steering issues about a year ago (July 2023) Took to mechanic for diagnosis (August 2023); no codes detected Steering became more difficult as months passed by Took to mechanic again for diagnosis (January 2024); no codes detected Checked into open recalls (January 2024); none found Did research on similar issues; Found NHTSA listed numerous complaints about 'sticky steering' leading to Honda bulletin (23-037) for Honda Civic gearbox NHTSA and Honda expand investigation into 'sticky steering' issues to include Honda CR-V and Acura Integra as more consumer complaints are received About two months ago (May 2024), started noticing/hearing a grinding noise coming from behind the steering wheel every time wheel is turned (even slightly) Steering now sticky daily when driving above 30 mph Recently, almost got into an accident when wheel got stuck when turning July 23, 2024; Took to Ed Napleton Dealership in Oak Lawn to get diagnosed based on research Diagnosis: 99 Power Steering EPS Gears Assembly

The rack and pinion in a 2019 CRV with 52K miles is already broken

This is about NHTSA Recall Number 23V-858. So far nothing had happened to my car, but I don't understand why Honda is being allowed to drag its heels in fixing this problem. They should not be allowed to build new cars until this very important safety problem is remedied. I am afraid to use my car for any trips since I may be stranded at any time or even get into an accident. NHTSA should be pressuring Honda to fix this problem in a timelier manner. So far I have received two letters about the problem and no date as to when my car can be fixed.

When driving, the Steering feels like it “sticks” in one position. The problem has been ongoing for about a year and has gotten worse. My vehicle now has 28,294 miles on it but is out of warranty due to time. I had it to the dealership today and was told the part to fix it is the steering rack and is already on back order and cannot predict when it can be repaired at a cost of 3500.00-4000.00. I was told by the service department tech that it is safe to drive, but I don’t think it is as it creates more effort to steer.

The turn signals rapidly flicker on & off when the CRV is parked, engine off and continued off for hours. The turn signals flicker intermittently all night every night. I informed American Honda and Headquarter Honda in Clermont, FL the symptoms exactly mirrored the symptoms of a known questionable Body Control Module that is used throughout their product line up and involved in a huge existing recall. I have a video I would like to share of the flickering lights.

There is a recall issued for my vehicle. I have experienced the exact symptoms described as part of the recall notice. I had a check engine light. Initially they said it was the battery and replaced it, however, a month later again was the same problem. They had an area of diagnosis where it said fuel injection replacement. I was charged 3k. I spoke to them and asked why is it that I had to replace my battery within 1 month, thats very odd. Why is not the recall issue that is the problem and why do they not fix that for me? Why is it that the recall issue is not causing my issues or secondairly causing my issues and everything is being addressed but the recall? I called company. They said they cant get any information from the dealership because of their systems being down—in 2024, lies. Systems can be down but eventually they can be fixed. They asked me to go to a different dealership. I have gone to a different dealership. I was told that the company is not reimbursing people despite having these issues of starting vehciles and check engine signs. These companies need to be held accountable. If a recall is issued, and when a customer is having issues, they cant just blame it one the batter or other parts and act like the recall is not the issue.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

We pulled into a restraunt on 7/7/24 and as we were parking the car my wife started to put on the brakes. The car accelerated and ran over the curb in front of the car. There was no damage to the car that I could see. She has been driving this car since 2019 with no problem. I thought maybe she stepped on the gas instead but she said no. There were no floor mats on top of the gas pedal so it must be something with the car. I read on the internet of other people having the same problem. I hope we can get this repaired ASAP.

The contact owns a 2019 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel felt stiff while attempting to make a turn and the contact started to lose control of the vehicle. There was no warning light illuminated. The contact heard a loud creaking sound coming from the steering wheel while attempting to make a turn. The vehicle was taken to be diagnosed and the contact was informed that the power steering assist needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 55,000.

Brakes engaged on their own while going 50 mph.

I was driving on [XXX] in Danvers and they grooved the highway for resurfacing. I was doing the speed limit 65mph. When I hit the lip of the road where it returned to normal I heard a sound like something hit my cars glass. I got home and inspected my vehicle and saw no chips or dents. The next night at 5pm I was getting in my car and noticed my moonroof was cracked and damaged. I didn't see anything fly at me . I'm lead to believe when I hit the 2 inch lip my cars body twisted and popped that moonroof. I keep the slider closed or the glass would have rained down on me . I hear they don't use the proper glass on them. The new one says tempered. Just thought I'd share with you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My sister was driving on a highway going about 65 mph, and the rear cv axle suddenly snapped. A Honda dealership inspected the vehicle; they determined the root cause to be the rear differential engine loosing power, causing strain on the rear axle. There were no warning that the differential engine lost power.

Emergency breaking for no reason. Car shuts down and stalls. Flashing Emission system problem, brake systems problem, brake hold systems problem, Power steering systems problem, vehicle stability assist problem, Hill start assist problem, adaptive cruise control problem, Collision mitigation System problem, Road departure mitigation system, problem. This is continuing to happen after the recall was supposed to be fixed. My car is unsafe to drive.

The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that several unknown messages were displayed. Additionally, the brake warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the O-Ring Seal needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); which the vehicle had previously been repaired under. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 34,140.

I was driving the Honda CRV down a main road. There was no traffic in front of me. I was traveling at a rate of 45 or so miles an hour. Without warning, the emergency breaking system activated briefly. There was nothing in front of the vehicle that should’ve caused the system to deploy. This is the only time I have experienced this issue. Fortunately, there were no cars behind me traveling at a close distance. The brake deployed only briefly but it caused the tires to screech. I was able to maintain control of the vehicle.

The vehicle stopped automatically while driving. The automated braking applied even though there was no vehicle in front. This is scary as it might lead to a fatal incident on highway or when the vehicle on back is close. I reported the incident to American Honda and was expecting to receive courtesy free inspection and repairs needed. But they said as the vehicle is outside of warranty period, I will have to bear the cost of inspection and repair if required which is very disappointing. I believe it's related to ABS malfunction. I researched online and found similar issues reported by others. This is a very concerning as the vehicle came into full stop while driving all of a sudden even though there was no vehicle in front. This incident happened today. My vehicle has around 45k mileage as of today.

Steering binds when making slight steering corrections.

The steering sticks and gets stuck. I have to turn the wheel so hard at times, the vehicle wants to veer into the other lane. I could hit another car or drive off the road. Occurs at high or low speed. I have taken the vehicle to the Honda dealership and they confirmed "electronic steering rack assembly internal malfunction. The dealership Honda of Sarasota Florida indicated this is very common problem. The issue is so common the part is on nationwide back order from Honda. The vehicle is unsafe to drive and the repair estimate is $3826. No ETA on parts.

The steering wheel is not turning smoothly when slightly. Steering sticking when slightly turning side to side. Sonda service suggests replacing EPS Rack assembly. $3100

Eight months ago while returning home from a road trip my steering began acting strange. Seemed sticky. Not smooth. I disengaged the cruise control but the problem was still there. After returning home it was not as noticeable unless I drove a minimum of 10-15 minutes. . Then I began hearing a clicking sound coming from the steering wheel and when driving on an interstate for about 20 minutes the effort to keep the steering wheel from sticking to the left or right becomes very tiring. A constant battle. The problem is getting worse and more pronounced. I disengaged the Lane Departure Feature but it didn’t improve anything. I’ve recently taken the vehicle to the Honda Dealer and I now have to replace the Steering Rack at a cost of $3500 before tax and front end alignment. I am waiting for a steering rack to become available as there is a nationwide shortage at this time. My dealership is familiar with this problem as they get daily complaints of this issue. I will not be driving this vehicle on my planned summer vacation until it’s fixed. I don’t feel it’s safe. The effort to overcome the stickiness in the steering wheel becomes very exhausting. I can’t imagine driving several hundred miles in this condition. Frankly, I’m not certain it’s even safe to drive any distance as I worry it may one day Lock Up.

*This car was parked in the driveway 2 days without being driven before the following incident* ALSO- there are recalls for this make and model. Honda always said that the recalls do not include my car. Recalls should be expanded to include mine since the car is un drivable at the Honda service center. WHAT HAPPENED: Alarm went off on car in driveway. Horn constantly going off. Smoke came out around steering wheel and inside the vehicle filled with smoke. All lights came on dash. Gears were locked up and had to manually put in neutral to get on tow truck. Car is at Honda dealership in cumming GA. Said I needed steering wheel cable, srs unit, safety restraints unit, & brake boosters. They put parts on. Did same thing to them as it did in my driveway. Horn & smoke & all!! Now they say it needs steering wheel & the harness is on back order until August 28! and that my vin # is NOT on the recall but I believe it should be. This car could have caused a fire and was parked beside my house. My family and I were at risk and almost called police and fire department. Newborn baby, & other family members inside the home. Family members disconnected the battery because horn was so loud. All these repairs are headed towards $9000 & this is insane. This is my only vehicle. I must have transportation!

For about the last 6 months, we have experienced the "sticky steering" during every drive. I did not realize other Honda CRVs have been having the same issue, although it appears most reported model years have been newer than our 2019 model. There have been no "check engine" or warning lights on the dash. We have had a few experiences of the CRV being difficult to maintain within the lane while driving, although luckily no accidents at this time. We took our CRV to the Honda dealer who was able to experience the steering issue of our CRV, and acknowledged the current solution is to replace the steering gearbox assembly, which was quoted at $3500 (labor included), and the gearbox assembly is on national backorder with no estimated time of being available. To make the situation worse, the dealership requires a full payment upfront of the cost for the part ($2500). This steering gearbox issue is a huge safety concern, and without an estimated time of remedy, our confidence in Honda at this point in time is not the highest.

My car is having sticking steering and creaky noise when it turns. I googled this online. They have over 500,000 cars with the same issue. I went to get it checked out they want me to pay $3400 to get this fixed. I believe this is a major safety issue. Steering sticks at high speed very scary. The parts are on backorder, which leads me to believe there’s multiple cars having same issue. what I read into this is that Honda is more worried about the profit versus the safety of their consumers and their loyal consumers. that is over 500,000 cars with the same issue. Honda should be fixing these for charge. I have an injured in this car. It is the only one I have to drive. Before they fix it. I think they should fix it for free because it’s obviously a defect and 100,000 cars and therefore their liability to protect their customers. When you call her number, they talk about safety. They don’t give a dam about safety they only care about making a profit.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that occasionally the vehicle failed to immediately start as needed. The cause of the failure was not determined, and the vehicle was not repaired. The failure mileage was 28,000. Parts distribution disconnect.

I was driving from Los Angeles to Las Vegas on [XXX] with moderate traffic, going approximately 70 mph. I was traveling in the #1 (left most) lane. I had been using Adaptive Cruise Control (ACC) for several hours without any problems. ACC started behaving differently: instead of automatically applying the brakes when the vehicle in front slowed down, I had to press the break peddle manually. This happed twice before the car suddenly, unexpectedly, applied full braking force. I had to take emergency action to avoid being hit by the vehicle behind me and quickly move onto the left shoulder. My vehicle completed its stop on the shoulder. A message flashed on the instrument panel (I believe it was related to the brakes), I was too busy getting off the road to read it. After the vehicle stopped, the brakes released, and I was again able to drive. I turned off ACC and re-entered the freeway (with some difficulty, as traffic was moving very fast). We continued our journey to our destination without cruise control activated. There were no further problems. I took my vehicle into the dealer when I returned from our trip. They inspected it and checked for codes. There were no codes. They did a short test drive and had no problems. The said vehicle needed software updates and did them. Updated EBB, EVPS, and updated ACC/CMBS and PGM F/I software. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The steering rack is malfunctioning, causing the steering wheel to have notchy feel and a clicking sound. Problem has been reproduced by independent service center. No warning lamps.

Dash showed Emission system problem had P219F code dealer wants to replace all fuel injectors said can cause car to go into limp mode

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was making an abnormal sound while idling. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My car’s brakes fully engaged suddenly and without warning. There was no obstacle of any kind in front of my vehicle. I was traveling approximately 10 miles an hour when the phantom braking occurred.

Multiple times while driving on a highway with no other cars in front of me, the BRAKE light flashes. Yesterday, without warning and no other car in front of me, the automatic brake system engaged and brought my vehicle to a complete stop. I was almost hit from behind by another car.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Warning lights: adaptive cruise control fault. Lane departure fault collision avoidance fault and emissions check engine. Diagnosed fix: fuel injectors malfunctioning. This making the emissions light come on making all the other warning lights to go off. Fixed at a local Honda dealer. Not really a fix less then 24 hours later the same warning lights came back on however now a huge loss of power and loud engine noise when stepping on throttle. Just dropped off at dealer again to be diagnosed again.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

While driving about 30 mph on a street with no other vehicles nearby, the braking system suddenly stopped violently and started flashing brake on the dashboard. there were no cars nor nothing in the way that would of caused the vehicle to brake. This caused injury to my neck and shoulders.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.