Page 18 of 23 · complaints 851–900 of 1,107

2019 Honda CR-V complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Unknown or Other
Filed Feb 22, 202114,747 milesFL

I PURCHASE THE CAR ON SEPTEMBER 2018. THE CAR HAS A LITTLE THAN 15K MILES. STARTED TO GET THIS BRAKE SYSTEM ERROR

Electrical System
Filed Feb 21, 20218,500 milesAR

THE BATTERY HAS FAILED MULTIPILE TIME IN THE FIRST 18 MONTHS OF OWNERSHIP. THE FIRST INSTANCE AT THE 4 MONTH MARK WITH ABOUT 1000 MILES ON THE CAR. THEN APROX. 6 MONTHS LATER AND AGAIN 6 MONTHS AFTER THE SECOND INSTANCE. THE DEALER CANNOT IDENTIFY THE PROBLEM, AFTER THE FIRST TIME THEY REPLACED THE BATTERY. THE SECOND TIME THEY SAID THEY DID A "HARD RESET" OF THE ECM. THE THIRD TIME , I DON'T KNOW YET AS THEY STILL HAVE THE CAR. THE CAR IS 18 MONTHS OLD AND HAS APROX. 8,500 MILES ON IT.

Electrical System
Filed Feb 20, 202117,500 milesAK

I AM HAVING AN ISSUE WITH AUTOMATIC HIGH BEAM'IT STAYS ON WITH ON COMING TRAFFIC OR WHEN FOLLOWING BEHIND THE VEHICLE, IT BASICALLY DOES NOT TURN OFF WHEN IT SHOULD. SOMETIMES, IT WOULD NOT TURN ON WHEN IT SHOULD. I HAVE IT ALL ON VIDEO, BUT THE DEALER STATES SINCE THEY CAN'T DUPLICATE IT, THEY CAN'T FIX IT EVEN WHEN SHOWN THE VIDEO OF THE ISSUE. IT IS ILLEGAL TO DRIVE WITH HIGH BEAM ON WITH ON COMING TRAFFIC (ALTHOUGH I CAN TURN THE FEATURE OFF), IT IS STILL VERY FRUSTRATING THAT THEY REFUSE TO ADDRESS THE SAFETY ISSUE DUE TO THE INTERMITTENT NATURE OF THE PROBLEM.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Feb 17, 20216,000 milesCA

I WAS DRIVING ON THE FREEWAY AT 60 MPH. TRAFFIC WAS FLOWING. SUDDENLY, WITH NOTHING IN FRONT OF ME, THE CAR APPLIES THE BREAK AND I CAME DOWN IMMEDIATELY TO 30 MPH. IT WAS TERRIFYING AND LUCKILY NO ONE SLAMMED INTO ME.

Structure › Body
Filed Feb 13, 20218,000 milesAL

WINDSHIELD WIPER SYSTEM DOES NOT WORK WHEN IT RAINS AND IN THE MORNING WHEN DEW IS PRESENT ON WINDSHIELD GLASS. DOOR DOES NOT LOCK OFTEN. LIFTGATE DOES NOT OPEN OFTEN. REVERSE CAMERA DOES NOT WORK AFTER RAIN FOR APPROXIMATELY 24 HOURS.

Engine
Filed Feb 13, 20216,000 milesOH

THIS IS A REPRODUCIBLE SOFTWARE GLITCH THAT CAN BE CONSISTENTLY TRIGGERED BY BRINGING THE CAR TO A STOP ON A SLIPPERY SURFACE, AND THEN FLOORING THE GAS PEDAL TO SPIN THE WHEELS WITH THE TRANSMISSION IN 'D'. AFTER THE WHEELS HAVE SPUN, THE TRANSMISSION SHIFTS ERRATICALLY WHILE DRIVING UNTIL THE CAR IS RESTARTED

Unknown or Other
Filed Feb 9, 202110,500 milesFL

WHILE DRIVING 45 MPH ON A DIVIDED ROAD WITH NO CARS IN FRONT OF ME FOR AT LEAST 1/2 MILE AND NO CARS TO THE SIDE OR TURNING, MY CAR BRAKES TO ALMOST A STOP AND THE BRAKE ASSIST LIGHT WENT ON. IF THERE HAD BEEN ANYONE BEHIND ME I WOULD HAVE BEEN HIT FROM BEHIND. THE BRAKING WAS SUDDEN ENOUGH THAT EVERYTHING FLEW OFF THE PASSENGER SEAT INTO THE FLOOR. TOOK IT TO THE DEALERSHIP WHERE I WAS TOLD A SHADOW OR A BAG CAN SET IT OFF AND THERE WAS NOTHING THEY COULD DO TO HELP BECAUSE IT WASN'T BROKEN AND ALTHOUGH SOME HONDA'S ALLOWED YOU TO TURN OFF THAT FEATURE, THE HONDA CRV DOES NOT ALLOW YOU TO DISABLE BRAKE ASSIST FUNCTION PERMANENTLY. YOU CAN TURN IT OFF EVERY TIME YOU START THE CAR BUT IF YOU FORGET TO TURN IT OFF A BAG BLOWING IN THE STREET CAN BRING YOU TO A SUDDEN STOP.

Electrical System
Filed Jan 31, 20217,000 milesNY

LEASED CRV-9/30/2019--FROM THE DAY I PICKED IT UP IT HAS HAD COMPUTER ISSUES, THEY HAD TO GIVE ME A LOANER..MULTIPLE LIGHTS CAME ON DASH. ALSO SEVERAL TIMES I HAVE COME OUT TO CAR & WINDOWS & SUNROOF OPENED. 6MO AGO 6/2/2020 CAR BACK AT DEALER FOR A WEEK..COMPUTER ISSUES AGAIN, ALL WARNING LIGHTS ON AND PARKING BRAKE SET ON ITS OWN..FOR THE 2ND TIME THEY REPLACED A VSA MODULATOR ALSO CAME OUT TO CAR AFTER WORK 10 DEGREES OUTSIDE..WINDOWS & SUNROOF OPENED. THIS CAR ONLY HAS 8,000 MILES ON IT & WHEN NOT AT WK ITS IN THE GARAGE. IVE HAD SEVERAL HONDAS & VERY UNHAPPY WITH THIS LEASE DUE TO 20 MORE PAYMENTS & UNABLE TO GET OUT OF THE LEASE. WHEN DRIVING 6/2020 I WAS MOVING AT 50 MPH ..CAR SHOOK & ALL WARNING LIGHTS CAME ON..TOOK A WEEK TO GET APPOINTMENT AT DEALER & LIGHTS DID NOT GO OFF DASHBOARD

Engine
Filed Jan 16, 20214,669 milesTX

I HAVE PURCHASED HONDA CRV 2019 0N 02/18/2019. INITIALLY THE CAR PERFORMANCE WAS AWESOME. MY FIRST VISIT AT FIRST TEXAS HONDA ON 10/04/2019, TO FIX TYRE PUNCHER. WHEN PRIMARY TECHNICIAN REMINDED ME ABOUT SECURITY RECALLS THEN I ASKED TO FIX ALL THE 3 RECALLS (1. 2019 CR-V FI-ECU SELF SHUTDOWN SOFTWARE PRODUCT UPDATE, 2.2019 CR-V STEERING WHEEL CONTROLS & SRS SUB-WIRE SATEFY RECALL, 3. 2019 CR-V INCORRECT OWNER'S GUIDE NON-COMPLIANCE RECALL) SECOND VISIT AT THE SAME DEALER ON 10/17/2019 TO EXPLAIN ALL THE ISSUES I WAS FACING AFTER SECURITY RECALLS. THE REPORTED ISSUES ARE HIGH ENGINE NOISE, SLUGGISH ACCELERATION, STEERING WHEEL TIGHT AND BRAKE PEDAL FEELS VERY LOW WHILE APPLYING BRAKE. HONDA DEALERS DID NOT ACCEPT THE MAIN ISSUE WHILE IS HIGH ENGINE NOISE AND SLUGGISH ACCELERATION. THEY SIMPLY DENY SAYING NO ALERTS SHOWING ON THE DASHBOARD. RAISED SUPPORT CASES (GIVEN BELOW) WITH AMERICAN HONDA AND I FEEL I DID NOT GET RIGHT SUPPORT BECAUSE AMERICAN HONDA SAYS WE VALUE OUR CUSTOMERS BUT THEY SAY OUR AUTHORIZED DEALER SHOULD CHECK AND CONFIRM ON THE CAR ISSUE. BUT DEALERS NOT AGREE TO THE ISSUES, SIMPLY DENYING THE ISSUES. AMERICAN HONDA SUPPORT CASE NUMBERS: 1) 09952327 DURING OCT 2019. 2) 10214175 DURING FEB 2020. 3) 202888213 DURING DECEMBER 2020 BUT THE ISSUES WERE NOT RESOLVED. AS A THIRD PARTY REVIEW, I APPROACHED FIRESTONE, AUSTIN FOR INSPECTION THEY DID A TEST RIDE AND CONFIRMED WITH A REPORT ON THE ISSUES SLUGGISH ACCELERATION AND STEERING HARDNESS. BUT AMERICAN HONDA

Unknown or Other
Filed Jan 6, 20219,500 milesPA

RADAR OBSTRUCTED - WARNING INDICATORS CAME ON WITH JUST SNOW FLURRIES THAT OBSTRUCTED THE RADAR. APPEARS TO BE SIMILAR TO THE 2017 ISSUE FIXED WITH SOFTWARE UPDATE 17-064. REPORTED TO JONES HONDA IN LANCASTER PA BUT THEY SAID THERE IS NO KNOWN FIX. TOTALLY UNACCEPTABLE SPEND $35K FOR SAFETY FEATURES THAT DO NOT WORK.

Electrical System
Filed Dec 30, 2020VA

ON AUGUST 28 I WENT TO START MY CAR AND IT WOULD NOT TURN ON. I CALLED THE DEALERSHIP AND THEY JUMPED IT AND THE CAR STARTED. THEY TESTED THE BATTERY AND IT WAS FINE BUT CHANGED IT ANYWAY. ON DECEMBER 23 IT WOULD NOT START AND HAD TO BE JUMPED. THIS HAPPENED AGAIN ON DECEMBER 26 AND 27. THE CAR IS CURRENTLY AT THE DEALERSHIP. THEY HAVE SAID NOTHING IS WRONG WITH THE BATTERY OR THE CAR EVEN THOUGH THIS HAS HAPPENED TO MULTIPLE 2019 CR-VS.

Seat Belts
Filed Dec 15, 2020TX

TL* THE CONTACT OWNS A 2019 HONDA CR-V. CONTACT STATED THAT THE REAR PASSENGER'S MIDDLE SEAT BELT BUCKLE CLIP FAILED. THE CONTACT STATED THAT THE BUCKLE WAS INSTALLED IN THE REVERSE POSITION. THE CONTACT'S GRAND CHILD'S CAR SEAT CAR SEAT WAS LOCATED IN THE MIDDLE REAR SEAT WHERE THE DEFECTIVE CLIP AND BUCKLE WAS INSTALLED. THE CONTACT USED THE MIDDLE PASSENGER SEAT BELT AND CLIPPED IT INTO THE RIGHT REAR PASSENGER'S SEAT BUCKLE. THE CONTACT TOOK THE VEHICLE TO GILLMAN HONDA SAN BENITO (1801 INDUSTRIAL WAY, SAN BENITO, TX 78586, (956) 361-3700) AND WAS INFORMED BY THE MECHANIC THAT SEAT BELT FAILURE COULD NOT BE CORRECTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.*DT*JB

Service BrakesCrash1 injured
Filed Dec 14, 202045,000 milesVA

I PURCHASED A HONDA CRV FROM HAGERSTOWN HONDA ON 3/16/2019. I LOVE MY CRV. HOWEVER, I'VE BEEN HAVING SERIOUS PROBLEMS WITH MY CAR. THE HONDA COLLISION MITIGATION BRAKING SYSTEM IS CAUSING MY CAR TO JUST STOP WHILE DRIVING, USUALLY GOING 70 MILES AN HOUR OR MORE, DOWN TO ZERO WITHOUT WARNING. THE CMBS THINKS THERE IS SOMETHING I'M GOING TO HIT, HOWEVER THERE ARE NO CARS OR OBJECTS IN FRONT OF ME. THIS HAS HAPPENED TO ME ABOUT 5 TIMES NOW. I HAVE HAD MY CAR BACK TO THE DEALERSHIP TO SEE IF HAGERSTOWN HONDA CAN FIX THE PROBLEM. I HAVE MEET WITH BOB BARNES (SERVICE MANAGER) AND TALKED SEVERAL TIMES ON THE TELEPHONE ABOUT THE ISSUE, THE TECHNICIAN (NICK SHIFLER) READJUSTED THE RADAR, AND A HONDA SENSING INTERVIEW SHEET THAT WAS SENT INTO HONDA USA. IT HAPPENED AGAIN JUST LAST WEEK, WHERE I CAUSED A THREE-CAR ACCIDENT ON EAST BOUND ROUTE 66. I WAS THE ONLY ONE THAT WAS INJURED IN THE ACCIDENT AS FAR AS I KNOW RIGHT NOW, HOWEVER THE OTHER DRIVERS HAD SIGNIFICANT CAR DAMAGE. THIS CAR IS NOT SAFE. SOMEONE IS GOING TO GET KILLED. THE VA STATE TROOPER AT THE SCENE OF THE ACCIDENT TOLD ME NOT TO DRIVE THE CAR BECAUSE IT WAS UNSAFE, AND I AGREE. I CONTACTED BOB BARNES SERVICE MANAGER FROM HAGERSTOWN HONDA AGAIN LAST WEEK, AND HE SAID HE CAN'T HELP ME BECAUSE THEY COULDN'T REPRODUCE THE PROBLEM AND TO CONTACT HONDA USA. MY CAR IS UNSAFE TO DRIVE, BECAUSE YOU NEVER KNOW WHEN THE CMBS SYSTEM IS GOING TO ENGAGE, WITHOUT WARNING. THIS HAS ALL HAPPENED ON HIGHWAY DRIVING.

Electrical System
Filed Dec 4, 202018,500 milesNY

THE FIRST THIS HAPPEN WAS WHEN I PARK AND I TURN OFF THE CAR BUT THE DASHBOARD WAS STILL ON AND THEN APPEARS MOST OF THE SIGNALS ON AND SOME WEIRD CODE ON THE DASHBOARD AND IS BEEN FOR MONTHS LIKE THAT AND ALSO LIKE 2 MONTHS AGO START AS I WAS DRIVING ALL OF A SUDDEN SEEMS THE CAR REDUCE THE SPEED AND I PRESS THE GAS AND DOESN'T DO ANYTHING

Electrical System
Filed Nov 28, 2020VA

OUR 2019 HONDA CRV WAS PURCHASED IN DECEMBER OF 2019. THE BATTERY HAD DIED 3 TIMES AND HAD TO BE RECHARGED BY THE DEALER. THE HONDA DEALER REFUSED TO REPLACE THE BATTERY AND COULD TELL US WHY THE BATTERY KEEPS DYING. THE CAR IS DRIVEN EVERY DAY AND THE LIGHTS ARE ALWAYS TURNED OFF AUTOMATICALLY AT NIGHT AFTER DRIVING. PLEASE INVESTIGATE THE PROBLEM AS WE HAVE FOUND OUT ON THE INTERNET THAT OTHER PEOPLE ARE HAVING THE SAME PROBLEM WITH THEIR 2019 HONDA CRV.

Unknown or Other
Filed Nov 25, 202010,400 milesTX

IN MY NEIGHBORHOOD, I WAS TURNING RIGHT WITH FOOT ON BRAKE AND CAR BEGAN TO ACCELERATE ON A CITY STREET. WAS GOING 5 MILES PER HOUR AND SPEED WENT UP. EASED OFF BRAKE AND BRAKED AGAIN AND IT SLOWED. WENT HOME SLOWLY WHICH WAS A BLOCK AWAY

Electrical System
Filed Nov 21, 202019,338 milesMN

MILAGE AT SERVICE 19,338. TPMS ALERT CAME ON. CHECK AIR IN ALL TIRES, REAR TIRE HAD METAL IN THE INNER SIDEWALL. REPLACED ONE TIRE AND BALANCED. RETURNING HOME MILAGE 19,388. TPMS ALERT CAME ON AFTER HARD RESET BY DEALER. RETURNED TO DEALER. MILAGE 19,424 INFORMED BY SERVICE MANAGER ALL FOUR TIRES NEEDED TO BE REPLACED TO CORRECT COMPUTER TPMS. REALLY, COMPUTER CAN'T CALCULATE TIRE TREAD RESET ON ONE OR TWO TIRES? HAD TO RETURN TO DEALER AFTER TPMS LIGHT CAME ON DRIVING HOME. RETURNED TO DEALER. MILAGE 19454. HARD RESET AGAIN BY DEALER. I'VE NEVER SEEN THIS ON THE INTERNET FOR 2019 HONDA CRV ALL WHEEL DRIVE. ANY HELP WITH THIS SAFETY ISSUE FOR TPMS?

Unknown or Other
Filed Nov 5, 202013,000 milesIL

THE CAR WOULDN'T START UNTIL I MESSED WITH IT A LOT. I'VE READ IT'S A BATTERY DRAIN AND SOFTWARE UPDATE ISSUE ON MESSAGE BOARDS- SEVERAL PEOPLE COMPLAINED ABOUT IT. I'VE ONLY HAD MY 2019 HONDA CRV SINCE SEPTEMBER 2019.

Engine
Filed Nov 2, 2020LA

VEHICLE KEEPS GAINING OIL LEVEL FROM BURNED FUEL EVEN THOUGH THE DEALER INSTALLED THE SOFTWARE UPDATE. I LIVE IN THE SOUTH SO THE COLD WEATHER IS NOT THE ISSUE. I AM AN INDUSTRIAL MECHANIC FOR 47 YEARS AND DO MY OWN MAINTENANCE SO I KNOW WHAT THE CORRECT LEVEL IS. THE DEALER SAYS THERE IS NO FIX BUT DILUTED FUEL LEADS TO DAMAGE AND IF SEVERE, CAN CAUSE ENGINE FAILURE AND ACCIDENT. THE IMAGE POSTED IS ABOUT 7K MILES ON OIL CHANGE AND THE LEVEL IS ABOVE THE LEVEL MARKER PAD. THE SECOND ISSUE IS THE ELECTRONIC DISPLAY FAILS TO FUNCTION WHICH ALLOWS ACCESS TO VEHICLE INFORMATION AND CONTROL ACCESS. THE DEALER REPLACED THE UNIT BUT THIS ISSUE GOES BACK TO 2016 AND SO FAR, DO NOT KNOW IF THE REPLACEMENT WILL SOLVE THE ISSUE SINCE IT WAS REPLACED WITH A REMANUFACTURED PART, NOT NEW. THE DEALER REPLACED THE UNIT REALLY NOT TELLING HONDA THE TRUTH ABOUT THE FAILURE TYPE, THEY SAID IT WAS SOUND SYSTEM ISSUE WHEN THEY KNEW FOR A FACT THERE WAS NONE AS I GAVE THEM A VIDEO AND A LETTER DESCRIBING THE ISSUE. ONE PART IS 1000 DOLLARS AND THE OTHER 1800 DOLLARS, A STIFF COST WHEN WARRANTY RUNS OUT. THEIR FIX IS AN EXTENDED WARRANTY AT A COUPLE OF HUNDRED A MONTH. A WIN WIN FOR THEM AND A LOSS TO THE CONSUMER. THE FAILURE WAS SPORATIC AND HAPPENED DRIVING OR PARKED. THE FAILURE DATE IS JUST FOR THE ELECTRONIC PART BUT OIL ISSUE HAS BEEN FROM THE BEGINNING.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Oct 6, 202014,000 milesTN

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT ON TWO SEPARATE OCCASIONS WHILE DRIVING OVER A RAILROAD TRACK AT A SLOW SPEED, THE VEHICLE ABRUPTLY STOPPED WITH THE COLLISION MITIGATION BRAKING SYSTEM ACTIVATED. THE VEHICLE RETURNED TO NORMAL OPERATION AFTERWARDS. THE CONTACT TOOK THE VEHICLE TO MUSIC CITY HONDA (88 BELINDA PKWY, MT. JULIET, TN 37122) WHERE SHE WAS INFORMED THAT THE COLLISION MITIGATION BRAKING SYSTEM COULD BE DEACTIVATED EACH TIME THE VEHICLE WAS STARTED TO PREVENT THE FAILURE FROM REOCCURRING. THE CONTACT STATED THAT THE SAFETY FEATURE NEEDED TO BE AMENDED AS IT MAY CAUSE AN ACCIDENT DUE TO THE SUDDEN AND INCORRECT ACTIVATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF*JB

Seat Belts
Filed Oct 1, 2020CO

VERY UNSAFE SEATBELT CONFIGURATION. THE 2019 HONDA CRV IS ADVERTISED AS A FIVE PASSENGER VEHICLE. WITH THE CONFIGURATION OF THE SEATBELTS IN THE BACKSEAT THE SEATBELTS HAVE TO CROSSOVER EACH OTHER TO SEAT FIVE PEOPLE. WHAT I MEAN BY CROSSOVER EACH OTHER IS THE THE ACTUAL BUCKLE YOU SNAP THE SEATBELT INTO ARE REVERSED SO IN ORDER TO USE THE MIDDLE OR FIFTH SEAT BELT IT HAS TO CROSSOVER OR UNDER ONE OF THE OTHER SEATBELTS INTO TO TO SECURE THEM. I SPOKE TO THE HONDA DEALERSHIP ABOUT THE PROBLEM AND THEY SAID THE CAR WAS DESIGNED THAT WAS AND THERE WAS NOTHING TO CORRECT. ESSENTIALLY IT IS A FOUR PASSENGER CAR UNLESS YOU WANT TO RISK BUCKLING PEOPLE IN WHAT APPEARS TO BE AN UNSAFE WAY.

Electrical System › 12v/24v/48v Battery
Filed Sep 23, 20208,900 milesFL

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT THE BATTERY BECAME DRAINED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TOWED TO BRAMAN HONDA OF PALM BEACH LOCATED AT 5200 LAKE WORTH RD, GREENACRES, FL 33463, WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED AFTER TWO WEEKS AND A ROAD SIDE ASSISTANCE WAS CALLED AND RECHARGED THE BATTERY. THE CONTACT WAS INFORMED BY THE ROADSIDE SERVICE TECHNICIAN THAT IF THE VEHICLE WAS NOT DRIVEN UP TO 20 MILES PER DAY, THE BATTERY WOULD BE DRAINED. THE TECHNICIAN STATED THAT THE FAILURE WAS COMMON WITH THE MAKE AND MODEL AND THAT THE DEALER WOULD NOT DISCLOSE THAT INFORMATION. THE CONTACT CALLED THE SAME DEALER WHO CONFIRMED THE INFORMATION AND TOLD THE CONTACT TO BUY A JUMPER CABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,900.

Visibility › Sun/Moon Roof Assembly
Filed Sep 16, 20208,500 milesAZ

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED WHILE DRIVING 65 MPH, THE SUN ROOF SHATTERED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO BELL HONDA LOCATED AT 701 W. BELL RD, PHOENIX, AZ 85023, (602) 490-8877 WHERE THE REPAIR WAS STILL PENDING. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.

Fuel/Propulsion System
Filed Sep 10, 20202,800 milesFL

STRONG GAS SMELL IN CABIN AND OUTSIDE,NEAR FRONT OF CAR WHEN WE STOPPED CAR. TOOK TO PORT CHARLOTTE HONDA. THEY SAID RODENT ATE THROGH GAS LINE. I HAVE THE PART THAT THEY REMOVED,IT WAS NOT THROUGH IT. I SAW SOME SIMIALAR PROBLEMS ON LINE WITH THIS EXACT CAR THEY CHARGED 615.44 FOR NOTHING.I AM 68Y/O I NEED

Seats
Filed Sep 5, 2020FL

THE SEATS IN OUR VEHICLE HAVE A BAD RUBBERY SMELL WHICH PASSES ONTO OUR CLOTHING. ITS BECOMING MORE AND MORE BOTHERSOME BECAUSE THE SMELL WILL LINGER ON OUR CLOTHES UNTIL THEY ARE WASHED.

Electrical System
Filed Sep 3, 20202,675 milesCA

CAR IDLING, OUTSIDE AIR TEMPERATURE NOT REGISTERING. DEALER FOUND "CODES B1227 OPEN IN THE OUTSIDE AIR TEMPERATURE SENSOR, C0051-54 STEERING ANGLE SENSOR LEARNING INCOMPLETE, OTHER AREAS HARNESSES DAMAGED INSULATION AND TUBING, ...". ENTIRE MAIN ELECTRICAL HARNESS HAD TO BE REPLACED. IF I HAD BEEN ON THE ROAD, COULD A SAFETY FEATURE HAVE BEEN COMPROMISED? PROBLEM ATTRIBUTED TO RODENT DAMAGE, YET CAR WAS PARKED IN THE SAME PLACE AS A 2013 HONDA ACCORD, WHICH I TRADED IN TO GET THE SUBJECT VEHICLE, FOR SIX YEARS. THIS NEW VEHICLE IS 11 MONTHS OLD AND HAS 2695 MILES ON IT. THE DEALER DID NOT CONSIDER THIS AS A DESIGN DEFECT.

Structure › Body
Filed Aug 27, 202023,000 milesCT

LINEAR PAINT CHIP

Unknown or Other
Filed Aug 26, 202031,900 milesVA

WHILE DRIVING ON A HIGHWAY AT ABOUT 55 MPH (CRUISE CONTROL SET) WITH NO VEHICLES AHEAD, THE ACCIDENT MITIGATION SYSTEM ACTIVATED CAUSING THE VEHICLE TO AGGRESSIVELY BRAKE ON ITS OWN.

Service Brakes
Filed Aug 24, 202013,000 milesOH

THREE INCIDENTS (ALL RANDOM) TRAVELLING ON TWO LANE HIGHWAY IN SUBURBAN AREA, THE CMBS SYSTEM AUTOMATICALLY STOPPED THE VEHICLE. THERE WERE NO OTHER VEHICLES, ANIMALS, OTHER OBSTRUCTIONS, OR CROSS INTERSECTIONS AROUND. THE WEATHER WAS A CLEAR, SUNNY DAY. THE THREE INCIDENTS WERE DURING MAY, JUNE, AND JULY, 2020. (SPECIFIC DATES AREN'T AVAILABLE). THE VEHICLE WAS TRAVELLING APPROXIMATELY 35 TO 40 MILES PER HOUR. I TOOK THE VEHICLE TO GREAT LAKES WEST HONDA - ELYRIA, OH 44035 (FROM WHOM THE VEHICLE WAS PURCHASED). SERVICE MANAGER AND TECHNICIAN TOOK THE VEHICLE OUT FOR TESTING. EVERYTHING WAS OPERATING TO HONDA SPECIFICATIONS.

Service Brakes
Filed Aug 20, 20201,030 milesKY

WHILE ACCELERATING THROUGH AN UNOBSTRUCTED CITY STREET INTERSECTION FROM A RED LIGHT THAT HAD JUST TURNED GREEN, THE VEHICLE'S COLLISION MITIGATION SYSTEM -- WITHOUT WARNING -- ACTIVATED AND FORCEFULLY APPLIED THE BRAKES FOR NO APPARENT REASON. THE SYSTEM BROUGHT THE VEHICLE TO A COMPLETE HARD STOP IN THE MIDDLE OF THE INTERSECTION AND I WAS NEARLY REAR-ENDED BY THE VEHICLE BEHIND ME. THERE WASN'T ANY VEHICLE IN FRONT OF MY CAR AND NO REASON FOR THE SYSTEM TO ACTIVATE. I COULD NOT OVERRIDE THE SYSTEM ONCE IT ACTIVATED. I ESTIMATE MY VEHICLE'S SPEED AT APPROXIMATELY 15 MPH WHEN THE SYSTEM ACTIVATED. I UNDERSTAND THERE ARE REPORTED PROBLEMS AND LAWSUITS ABOUT THIS ISSUE WITH HONDA'S COLLISION MITIGATION SYSTEM.

Electrical System
Filed Aug 15, 202028,230 milesAZ

AT 28,230 MILES THE CAR BEGAN HAVING DIFFICULTY TURNING THE ENGINE OVER DURING START-UP. THE DASH LIGHTS FLICKER, THE BRAKE PEDAL KICKS BACK AT THE DRIVER, AND IT STRUGGLES TO START, TAKING 3-4 TURNS BEFORE THE ENGINE STARTS. THIS HAPPENS WHEN THE CAR IS PARKED, AND IS IN THE OFF POSITION. ANYWHERE FROM A COLD START. SUBSEQUENT (IMMEDIATE) TURN OFFS AND TURN ONE ARE EASIER.

Electrical System
Filed Aug 7, 202012,000 milesWI

ON JULY 25, 2020, WHEN DRIVING DOWN THE INTERSTATE, USING GOOGLE MAPS GPS FOR DIRECTION ON APPLE CARPLAY, THE DISPLAY ALL OF A SUDDEN STARTED BEEPING AND FLASHING DIFFERENT SCREENS. THE SCREEN BRIGHTNESS CHANGED AS WELL AS THE DISPLAY. NOTHING WAS BEING TOUCHED. THIS WENT ON FOR AT LEAST 4 MINUTES UNTIL WE HAD TO PULL OVER AND SHUT THE CAR OFF IN ORDER TO STOP THE BEEPING AND SCREEN FLASHING. THE PASSENGER HAS A VIDEO OF THE SCREEN FLASHING/BEEPING AND PROOF THAT NO BUTTONS WERE BEING TOUCHED THAT WE CAN SHARE. IT WAS EXTREMELY DISTRACTING AND WAS VERY DANGEROUS. I BELIEVE THIS INCIDENT ALSO RE-SET THE LANE KEEP ASSIST AND AUTOMATIC CRUISE CONTROL NOTIFICATION SETTINGS. ON WEDNESDAY, AUGUST 7, 2020, THE INCIDENT OCCURRED AGAIN DRIVING ON A DIFFERENT INTERSTATE WHEN USING APPLE CARPLAY FOR GOOGLE MAPS GPS. THE BRIGHTNESS INDICATOR FLASHES, THE SCREEN CHANGES BRIGHTNESS, AND CHANGES SCREENS WITHOUT PROMPTING. THERE IS NO WAY TO STOP IT UNLESS THE CAR IS PULLED OVER AND TURNED OFF.

Electronic Stability Control (esc)
Filed Jul 28, 20206,821 milesFL

I HAVE 2019 CRV AND I RECENTLY BROUGHT TO DEALERSHIPS FOR RADAR SENSOR REPLACEMENT DUE TO INTERMITTENT. ABOUT A MONTH LATER NOW IT PICKS UP SIGNALS OR OBJECTS THEN AUTOMATICALLY BRAKES EVEN WITH NOTHING IN FRONT OF THE CAR (IE. NO OBSTACLES IN FRONT OF THE CAR OR OBJECTS). A PERSON BEHIND ME HONKED THE HORN AND ABOUT TO HITTING ME FROM BEHIND. I JUST TALKED TO HONDA DEALERSHIPS AND THEY HAVE NO IDEA HOW TO CORRECT THE PROBLEM. THIS HAS OCCURRED ABOUT 3 OR MORE TIMES NOW.

Service Brakes
Filed Jul 28, 202019,200 milesMI

MY 2019 HONDA CR-V TOURING MODEL HAD SUDDEN UNINTENDED BRAKING. THERE WERE NO CARS OR OBSTRUCTIONS AROUND. IT WAS AT NOON ON A SUNNY DAY. MY DEALER SAID THE CAR WAS WORKING OK AND GAVE ME A PAGE TELLING ME NOT TO USE THE ADAPTIVE CRUISE CONTROL IN TOWN. I CALLED HONDA CORP AND ASKED FOR A BUY BACK. THIS RESULTED IN A TEST DRIVE AND A STATEMENT THAT THE CAR WAS WORKING AS DESIGNED AND THERE IS NOTHING ELSE TO DO. THEY DID TELL ME THAT THEY FOUND A CODE IN THE COLLISION MITIGATION SYSTEM DATA RECORD THAT SHOWED THE INCIDENT. IT SHOWED THAT ON 6/24/2020 THE CAR BRAKED BY ITSELF FROM 42 MPH TO 11 MPH IN 3 SECONDS. I STATED THAT THIS IS NOT "WORKING AS DESIGNED." THEY TOLD ME IT IS WORKING TO DESIGN AND THAT NOTHING EXISTS WHICH CAN BE FIXED TO PREVENT THIS PROBLEM. THEY POINTED TO A PAGE IN THE MANUAL THAT SAID DO NOT USE IT IN TOWN. I TOLD THEM THAT THE HONDA AD CALLS IT A "SLOW FOLLOW" SYSTEM AND THE SALESMEN WHO SOLD ME THE CAR TOOK A LOT OT TIME TO TELL ME HOW WONDERFUL THIS SYSTEM IS IN TOWN. HE HAD ME DEMONSTRATE IT IN CITY TRAFFIC. PLEASE NOTE I FILED A COMPLAINT BEFORE, BUT I WANT TO UPDATE WITH THE FACT THAT THE COLLISION MITIGATION SYSTEM HAD A RECORD OF THE INCIDENT AS WELL AS HONDA'S INSISTENCE THAT THE CAR WAS WORKING AS DESIGNED. ALSO A FLAT REFUSAL OF A BUYBACK.

Service Brakes
Filed Jul 20, 20203,000 milesIN

THE AUTOMATIC BRAKES HAVE ENGAGED THREE SEPARATE TIMES, ALL WHILE DRIVING ON THE HIGHWAY 60 MPH MINIMUM, EACH TIME IN THE RIGHT LANE. EACH TIME, NO CARS WERE PRESENT, I DIDN'T VEER OFF THE ROAD AND THERE WAS NOTHING TO TRIGGER THE AUTOMATIC BRAKING SYSTEM. HONDA MECHANIC TOLD ME A BUG MUST HAVE BEEN SMASHED ON THE SENSOR AND THAT CAUSED THE BRAKING. I FIND THIS HARD TO BELIEVE GIVEN THIS HAS HAPPENED THREE TIMES IN THE LAST SIX MONTHS, INCLUDING DURING COLD WEATHER.

Service Brakes
Filed Jul 9, 20203,000 milesVA

MY FAMILY EXPERIENCED MULTIPLE EPISODES OF SUDDEN UNINTENDED ACCELERATION WITH A NEW CAR PURCHASED ON 01/31/2020. THE CURRENT MILEAGE OF THE CAR IN JULY 2020 IS ABOUT 3,000. WE EXPERIENCED ABOUT 7 EPISODES IN MAY AND JUNE. ON ONE DAY, THIS HAPPENED 3 TIMES. MOST OF TIMES THIS HAPPENED WHEN I WAS SLOWING DOWN TO A STOP SIGN. ON ONE OCCASION, THIS HAPPENED AFTER I HAD THE CAR COMPLETELY STOPPED AT A RED LIGHT. IN ALL CASES I KNOW MY FOOT WAS ON THE BRAKE PEDAL. OUR CAR HAS WEATHER MATS, AND IT IS NOT INTERFERING WITH THE OPERATION OF BRAKE OR ACCELERATION PEDALS. IN ALL THESE EVENTS MY WIFE WAS IN THE PASSENGER SEAT AND KNEW I DID NOT PUT MY FOOT ON THE ACCELERATION PEDAL. WE HAD THE SAME ISSUE WITH TOYOTA 2004 SIENNA AND 2011 CAMRY IN THE PAST. THIS IS A WELL-KNOWN ISSUE WITH MODERN CARS. BUT NO CAR MANUFACTURER ADMITS THAT THE ISSUE EVEN EXISTS PROBABLY BECAUSE IT MAY REQUIRE A MAJOR DESIGN CHANGE ' THROTTLE BY WIRE, BRAKE BY WIRE, ETC. - TO RESOLVE THE ISSUE. I BELIEVE THE CAUSE OF THIS ISSUE IS THE FAILURE OF COMPUTER SOFTWARE USED TO CONTROL ALL COMPONENTS. I BELIEVE THE CAR MANUFACTURERS SHOULD INCLUDE A SAFETY IN THE SOFTWARE PROGRAMMING TO LOCK THE ACCELERATION WHEN BRAKE IS ENGAGED.

Electrical System
Filed Jul 8, 2020VA

I HAVE HAD THIS CAR 4 MONTHS AND WE BOUGHT IT NEW. TWICE THE INFOTAINMENT SYSTEM HAS GONE CRAZY AS WE WERE DRIVING. IT BEGAN TO FLICKER AND PANEL KEPT FLASHING LINES AND FORMAT WORDING WHILE MAKING BEEPING NOISES. ALSO 3 TIMES THE AUTOMATIC BRAKING SYSTEM HAS TRIED TO STOP THE CAR FOR NO REASON, ONE NEARLY CAUSING THE CAR BEHIND US TO REAR END US.

Unknown or Other
Filed Jul 7, 2020500 milesMD

WHEN AUTO IS ON A HILL FACING DOWNWARD AND THEN IS PUT INTO REVERSE TO BACK INTO A PARKING SPACE, THE CAR MOVES FORWARD. THERE IS NO "HOLD ON A HILL" PROTECTION. THIS IS HORRIBLE AFTER THE CAR IS IN A PARKING SPACE & YOU REVERSE TO STRAIGHTEN UP AND IT HIT THE CAR IN FRONT OF YOU!!!

Electrical System › 12v/24v/48v Battery
Filed Jul 7, 20206,000 milesCA

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT AN HOUR AFTER PARKING THE VEHICLE, THE BATTERY WAS DRAINED. THE CONTACT STATED THAT THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS JUMP-STARTED. THE VEHICLE WAS TAKEN TO THURSTON HONDA LOCATED AT 2900 N STATE ST, UKIAH, CA 95482, THE FAILURE WAS DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 6,000.*DT*JB

Electrical System
Filed Jul 6, 20208,774 milesVA

THE SUNROOF AND ALL THE WINDOWS OPENED ON THEIR OWN DURING THE NIGHT. THIS IS THE THIRD TIME THIS HAS OCCURRED, LUCKILY THE VEHICLE WAS PARKED IN THE GARAGE EACH TIME. I BLEW IT OFF THE FIRST TWO TIMES THINKING I MUST HAVE HIT SOMETHING ON THE REMOTE, BUT I SEE THIS HAS HAPPENED TO SOMEONE ELSE. I HAVE A SILICONE COVER OVER THE REMOTE NOW SO I DON'T THINK I AM CAUSING THIS. I ALWAYS CLOSE ALL THE WINDOWS AND TURN OFF ALL ACCESSORIES BEFORE TURNING OFF THE VEHICLE SO THIS GETS EASILY NOTICED. THIS COULD BE A REAL PROBLEM IF IT HAPPENED OUTDOORS WITH INCLEMENT WEATHER OR IF PACKAGES WERE LEFT IN AN OTHERWISE LOCKED VEHICLE.

Electrical System
Filed Jul 3, 202012,166 milesVT

WINDOWS AND SUN ROOF OPEN BY THEMSELVES. THIS HAS HAPPENED 3-4 TIMES OVER THE LAST 6 MONTHS. IF IT HAPPENS IN THE GARAGE IS ONE THING, BUT IF THE VEHICLE IS OUTSIDE DURING A RAIN STORM OR IN A PARKING LOT SOMEWHERE UNATTENDED THIS OCCURRENCE COULD RESULT IN DAMAGE OR THEFT. THIS HAPPENS AT NIGHT WHEN VEHICLE IS UNATTENDED PARKED. *TR

Service Brakes
Filed Jun 27, 202021,025 milesAR

WHEN I GOT IN MY CAR AT WALMART AND STARTED THE ENGINE ALL THE SUDDEN THE BRAKE SYSTEM WARNINGS COME ON THE DASH AND ALSO I COULD NIGHT SHIFT THE GEARS. I WAS NOT ABLE TO MOVE THE CAR AT ALL AND HAD TO CALL A WRECKER TO COME TOW THE CAR TO THE DEALER. THE DEALER TOLD ME THEY HAD NO IDEA WHAT WAS WRONG FOR MOST OF THE DAY. THEY THEN CALLED ME AND ASKED ME DID I NORMALLY HANG MY HANDICAP PLACARD ON THE REARVIEW MIRROR. I SAID YES THAT'S WHERE WE NORMALLY HANG OUT AND REMOVE IT BEFORE WE DRIVE IT EVERY TIME. THEY TOLD ME THAT THE HANDICAP PLACARD HAD DAMAGED THE CABLE ON THE BACK OF THE MIRROR AND HAD CAUSED THE BRAKE SYSTEM TO COMPLETELY FAIL AND THAT IT WAS NOT A WARRANTY PROBLEM. I HAD TO PAY $922 TO GET THE CAR FIXED. THE WIRING HARNESS IN THE ROOF OF THE CAR HAD TO BE REPLACED. WE WERE NOT EVEN AWARE THAT CABLE WAS BEHIND THE MIRROR. THE PROBLEM COULD'VE HAPPENED AT ANY POINT WHILE I WAS DRIVING THE CAR AND I WOULD HAVE LOST ALL THE BRAKING SYSTEM FOR THE CAR IF IT HAD HAPPENED WHILE DRIVING. I BELIEVE THIS IS AN ISSUE THAT NEEDS TO BE TAKEN UP WITH HONDA AND OTHER CAR MAKERS AND HAVE A RECALL TO FIX THE PROBLEM SO THE HANDICAP PLACARD WILL NOT DESTROY THE CABLE. *TR

Engine
Filed Jun 25, 202012,500 milesTN

WE WERE DRIVING ON A STRAIGHT SECTION OF ROAD AT 80MPH ON I-24 E WHEN THE ENGINE LIGHT CAME ON AND WE LOST POWER TO THE WHEELS BUT THE ENGINE WAS STILL RUNNING. THERE WAS NO JERKING MOTION OR ANY SIGN OF TROUBLE WHEN THIS HAPPENED. WE HAD TO COAST IN HEAVY TRAFFIC WITH SEMI-TRUCKS ALL AROUND US TO GET TO THE RIGHT HAND SHOULDER FOR A SAFE PLACE. HONDA'S REPLY TO THE DEALER WAS TO CHANGE THE OIL OUT IF THERE WAS GAS IN THE OIL. THERE WAS GAS IN THE OIL WHEN THE DEALER CHECKED SO THEY REPLACED THE OIL. NO OTHER FIX WAS SUGGESTED BY HONDA TO THE DEALER EVEN THOUGH THIS PROBLEM WAS SUPPOSED TO BE FIXED FOR THE 2019 MODELS AS IT HAD INITIATED FIELD REPAIRS FOR THE 2017 & 2018 MODELS. THE FIX WAS SUPPOSED TO BE IMPLEMENTED AT THE ASSEMBLY PLANTS BEFORE THE 2019 MODELS WERE SOLD. *TR

Service Brakes
Filed Jun 24, 202019,070 milesMI

UNINTENDED BRAKING AT 45 MPH. FULL LOCK UP WITH NO CAUSE. RELEASED AT 10 MPH. CLEAR 4-LANE STREET, NO CURVES, NO DEBRIS, NO CARS NEARBY NO SHADOWS. I WAS IN THE LEFT LANE. DEALER TOLD ME NOT TO USE THE ADAPTIVE CRUISE CONTROL IN THE CITY. (THAT IS WHAT SOLD ME ON THE CAR). *TR

Structure › Body › Hood › Hinge and Attachments
Filed Jun 22, 20203 milesOH

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT ON FOUR OCCASIONS, THE HOOD LATCH DETACHED FROM THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT THE SAFETY LATCH WAS USED TO PREVENT THE HOOD FROM UNINTENDEDLY OPENING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO WINTER HAVEN HONDA LOCATED AT 6395 CYPRESS GARDEN BLVD, WINTER HAVEN, FL 33884, (863)508-2400, EXT.212, WHERE THE HOOD LATCH WAS REATTACHED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3. *BF

Air BagsCrash
Filed Jun 18, 202013,800 milesMN

I HIT A LARGE DEER ON THE INTERSTATE HIGHWAY AT A SPEED OF 60 TO 65 MPH. THERE WAS CONSIDERABLE DAMAGE TO THE FRONT OF THE CAR. I HAVE PICTURES. THE AIRBAGS DID NOT DEPLOY. THERE WERE 2 PEOPLE IN THE CAR, NO ONE WAS HURT. *TR

Electrical System
Filed Jun 10, 202030,000 milesAR

WE HAVE HAD THE CAR A YEAR AND 4 MONTHS AND WE BOUGHT IT NEW. TWICE THE INFOTAINMENT SYSTEM HAS AS GONE HAYWIRE AS WE WERE DRIVING. IT BEGAN TO FLICKER AND THE BRIGHTNESS CONTROL KEPT FLASHING AND MAKING BEEPING NOISES. ALSO 4 TIMES THE AUTOMATIC BRAKING SYSTEM HAS TRIED TO STOP THE CAR FOR NO REASON. *TR

Visibility › Sun/Moon Roof Assembly
Filed Jun 8, 20202,350 milesFL

MY SUNROOF EXPLODED. *TR

Engine
Filed Jun 4, 20203,900 milesIL

GASOLINE IN OIL (OIL DILUTION). *TR

Power TrainCrash
Filed Jun 1, 20204,700 milesWI

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT WHILE IN A CARWASH PORT IN NEUTRAL, THE GAUGE SHIFTED IN REVERSE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A POLE. NO AIRBAG DEPLOYED. NO INJURIES WERE SUSTAINED. NO POLICE REPORT WAS FILED. NO MEDICAL ATTENTION CONTACTED. NO DEALER WAS CONTACTED. NO MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE DAMAGES WERE MADE TO THE REAR DRIVER SIDE HATCH. THE FAILURE MILEAGE WAS APPROXIMATELY 4,700.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2019 Honda CR-V → · Every CR-V year → · How the figures are calculated →