2011 Honda CR-V complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ....UPDATED 08/08/16 *BF UPDATED 09/08/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/16/16*LJ UPDATED 09/21/16.*JB

EXCESSIVE OIL CONSUMPTION. CHECK ENGINE LIGHT CAME ON AND VEHICLE REQUIRED 2 QUARTS OF ENGINE OIL. VEHICLE ONLY HAS 62,000 MILES ON IT. HONDA CLAIMS THAT 1 QUART PER 1,000 MILES IS NORMAL OIL CONSUMPTION!

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

THE ENGINE LIGHT IS ALWAYS ON I BROUGHT TO THEM AND IT AND THEY RETURN IT TO ME ITS STILL ON I DONT KNOW WHATS WRONG. NO MY AC I ALSO BLOWING HOT AIR INSTEAD OF COLD MANY COMPLAINS BUT THEY DONT DO ANYTHING WE NEED HELP.AIR BAG I CALLED THEY SAID THEY WILL CALL BUT NOBODY CALLED FIR RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V601000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: I RECEIVED A RECALL NOTICE FOR THE AIRBAG INFLATORS IN MARCH 2016. I CONTACTED CAUSEWAY HONDA AND WAS GIVEN A RENTAL CAR TO DRIVE UNTIL THE PART WAS TO BE AVAILABLE. IT HAS NOW BEEN 2 MONTHS AND I AM UNABLE TO GET ANY RESPONSE FROM CAUSEWAY IE. WHEN THAT PART MIGHT BE EXPECT. ALSO - THE RENTAL AGREEMENT WAS FOR 2 MONTHS SO NOW I AM BACK DRIVING THE HONDA. ALL RENTAL DOCUMENTS ARE AVAILABLE WITH DATES ON REQUEST.

2011 HONDA CR-V. CONSUMER WRITES IN REGARDS TO NO RENTAL VEHICLE AVAILABLE TO CONSUMER OR REPLACEMENT PARTS AVAILABLE TO REPAIRS RECALL 16V-061. *SMD

2011 HONDA CR-V. CONSUMER WRITES IN REGARDS TO DEALERSHIP LACK OF COMMUNICATION TO OFFER CONSUMER A LOANER VEHICLE UNTIL DEFECTIVE AIRBAG REPLACEMENT PARTS BECOME AVAILABLE. *SMD

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS FULLY STOPPED WITH MY FOOT ON THE BRAKE AT AN INTERSECTION. MY ENGINE ACCELERATED AND THE CAR BUCKED. I PUSHED MY FOOT HARDER ON THE BRAKE TO KEEP FROM ENTERING THE INTERSECTION.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED TO HAVE THE CONTACT PURCHASE A NEW VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY 2011 HONDA CR-V IS PART OF THE TAKATA AIRBAG INFLATOR RECALL. I RECEIVED A NOTICE FROM HONDA AT THE END OF MARCH 2016. IT IS NOW MAY 21, 2016. I HAVE REQUESTED THAT AMERICAN HONDA MOTOR CO. INC. AND RAY LAKS HONDA IN ORCHARD PARK NY (THE DEALERSHIP WHERE I PURCHASED THE CAR) FIX THE DEFECT. THEY HAVE NOT.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY HONDA CR-V DRIVER SIDE DOOR STARTED LOCKING AND UNLOCKING THE DOORS ABOUT 2 - 3YRS AGO. FINALLY THE DRIVER SIDE LOCK STOP WORKING. WILLET HONDA FOUND THE LOCK ACTUATOR TO BE BAD AND REPLACED THE ITEM FOR $313.68. I REPORTED THIS INFORMATION TO AMERICAN HONDA CASE 04691393 & 03969708.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2011 HONDA CR-V. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG DEFECT RECALL NOTICE. *SMD

I HAVE 20,901 MILES ON THE BRIDGESTONE TIRES THAT CAME WITH MY VEHICLE WHEN I BOUGHT IT NEW IN 2011. I HAVE BEEN TOLD BY THE DEALERSHIP WHEN I TAKE IT IN FOR SERVICING THAT MY TIRES ARE NEED REPLACING. I WAS CONSIDERING REPLACING THEM, BUT I HAVE READ THAT THE PREMATURE TIRE WEAR WILL HAPPEN AGAIN AFTER REPLACING. IT IS MY UNDERSTANDING THAT THIS IS A KNOWN PROBLEM WITH THE CR-V.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/27/16*LJ UPDATED 08/01/16.*JB

2011 HONDA CR-V. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DEFECTIVE AIRBAG RECALL NOTICE. *SMD

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2011 HONDA CR-V. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER AIRBAG INFLATOR RECALL NOTICE. CONSUMER REQUESTS ALTERNATIVE VEHICLE UNTIL RECALL IS COMPLETE. *SMD

2011 HONDA CR-V. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD THE CONSUMER REFERENCED RECALL # 16V061000. *JB

2011 HONDA CR-V. CONSUMER WRITES IN REGARDS TO DRIVER AIRBAG RECALL AND THAT FRONT PASSENGER AND SIDE AIRBAGS SHOULD ALSO BE INCLUDED IN THE RECALL NOTICE. *SMD

TAKATA RECALL, I RECEIVED A LETTER FROM AMERICAN HONDA ABOUT A SAFETY RECALL RELATED TO THE AIRBAG OF MY HONDA CRV 2011. THIS CAR WAS IN THE STATE OF RI WHERE MY DAUGHTER WAS GOING TO COLLEGE SO THE CLOSEST HONDA DEALER HAD THE CAR TOWED TO THERE CLOSEST LOCATION AND GAVE ME AN SMALLER CAR WITH THE EXCUSE THAT I WAS GOING TO RECEIVE A CAR WITH SIMILAR CARGO SPACE THAN THE CRV AS SOON AS WE HAVE TO MOVE OUR DAUGHTER OUT OF ONCE SHE FINISHED HER SEMESTER AND ALSO THAT THE CAR WAS GOING TO BE TOWED TO NH WHEN WE MOVE TO NH BUT NOW THEIR CUSTOMER SERVICE DEPARTMENT IS DENYING THAT THEY MADE SUCH PROMISES AND ASKING US TO COVER THE TOWING BACK TO NH AND BORROW OTHERS PEOPLES CAR TO MOVE OUT OF RI. IN FEWER WORDS THEY ARE RUNNING AWAY FROM THEIR RESPONSIBILITY AND LYING TO THEIR CUSTOMERS. NOW I AM IN NH AND THEY ARE HOLDING THE CAR AGAINST MY WILL UNLESS I PAY THE TOWING MYSELF. NOW I HAVE 30 DAYS TO REGISTER MY CAR IN NH BUT THANKS TO AMERICAN HONDA I WON'T BE ABLE TO DO SO.I UNDERSTAND THAT ACCIDENTS AND FATALITIES ARE MORE IMPORTANT THAN MY CASE BUT AMERICAN HONDA SHOULD NOT TAKE ADVANTAGE OF THE GRAVITY OF OTHER CASES TO ABUSE AND LIE TO THEIR CUSTOMERS.

TAKATA RECALL: PARTS NOT AVAILABLE FOR HANDICAP VEHICLE, RENTAL NOT AVAILABLE TO ASSIST WITH HANDICAP ASSISTANCE, NEED SUV TYPE VEHICLE TO ALLOW ENTRY. REQUIRE PARTS FOR RECALL TO BE EXPEDITED TO: ROLLING HILLS AUTO PLAZA, 1607 N. BELT HWY., ST. JOSEPH, MO 64508(WWW.ROLLINGHILLSAUTOPLAZA.COM)

BACK IN OCTOBER 2015, MY HUSBAND WAS DRIVING ME TO THE AIRPORT AT 5 AM. AS WE APPROACHED TO TURN ONTO THE HIGHWAY, THE POWER STEERING DIED AND THE ELECTRICAL SYSTEM TURNED OFF. WE WERE STUCK IN THE MIDDLE OF A DANGEROUS INTERSECTION WITH NO WAY TO FIX THE CAR. WE COULD NOT SHIFT THE CAR INTO NEUTRAL TO PUSH IT OFF THE ROAD. THE POLICE CAME AND SOME GOOD SAMARITANS. SOMEONE FOUND A WAY TO MANUALLY POP SOMETHING OFF TO FORCE THE CAR TO SHIFT AND THAT'S HOW WE GOT THE VEHICLE OFF THE ROAD. I HAD MY 3 YEAR OLD SON WITH ME AT THE TIME TOO. IT WAS AN INCREDIBLY DANGEROUS SITUATION. WHILE I WAS AWAY, THE MECHANIC SHOP LOOKED AT MY CAR AND SAID IT WAS THE COMPUTER. THEY SAID IT WAS LIKE A 2K FIX. WE HAD IT TOWED TO THE MILLENIUM HONDA BECAUSE THAT'S THE DEALERSHIP OF PURCHASE. MILLENIUM HONDA FIXED IT AND SAID IT WAS THE IGNITION FUSE. NOW IT'S APRIL AND OUT OF NORMAL USE (MY CAR IS 2011 AND ONLY 54K MILE), THE CAR WON'T START. IT WAS FULLY FUNCTIONING THE NIGHT BEFORE AND NOTHING WAS LEFT ON. STATIONARY IN THE DRIVEWAY, IT WOULD NOT START. IT'S NOT THE BATTERY BECAUSE THAT WAS CHANGED IN MARCH. NO SOUND WHEN YOU TURN THE KEY. NOTHING WAS LEFT ON. TODAY, WAITING FOR DEALERSHIP TO COME TO A CONCLUSIVE RESOLUTION TO THE SITUATION. THIS HAS SHAKEN MY BELIEF IN THE RELIABILITY OF MY CAR. WHETHER IT'S A COMPUTER PROBLEM OR WHATEVER, IT IS PUTTING MY FAMILY AND I IN DANGER IF IT DOES NOT FUNCTION PROPERLY. POWER STEERING OR ELECTRICAL FAILURE IS NOT OK. IT COULD HAVE HAPPENED ON THE ROAD.

TAKATA RECALL - MY CAR WAS ADDED TO THE RECALL LIST IN FEBRUARY 2016 AND I WAS NOTIFIED BY MAIL IN MARCH. I ONLY HEARD THROUGH ANOTHER CUSTOMER IN APRIL THAT IF I CONTACT HONDA, A RENTAL WILL BE PROVIDED BECAUSE THE PARTS ARE NOT AVAILABLE UNTIL "PROBABLY" LATE SUMMER 2016. HONDA DID NOT NOTIFY ME THAT A RENTAL CAR COULD BE PROVIDED BUT RELY ON THE CUSTOMER TO CALL THEM. THIS DEFECT COULD CAUSE INJURY OR DEATH TO THE DRIVER OR PASSENGERS OF OUR CAR. I HAVE CALLED 8 DEALERSHIPS IN THE NYC AREA MULTIPLE TIMES THIS WEEK. 2/8 SAID THEY COULD HELP ME RENT A CAR, BUT ONLY UP TO $35/DAY AND THE DIFFERENCE/ INSURANCE AND STORAGE FOR MY DEFECTIVE VEHICLE IS MY FINANCIAL RESPONSIBILITY. ALTHOUGH THE HONDA WEBSITE CLAIMS TO PROVIDE RENTALS AT NO CHARGE. HONDA IS PROVIDING FALSE INFORMATION IN THEIR RECALL CAMPAIGN, AND I CAN NOT AFFORD A RENTAL CAR IN MY AREA BECAUSE OF THE DIFFERENCE IN PRICE AND LIMITED AVAILABILITY. HONDA IS FAILING TO PROVIDE A SAFE CAR FOR ME TO DRIVE MY TODDLER TO DAYCARE IN EVERY DAY. I'M SCARED TO DRIVE MY CAR BUT HAVE NO CHOICE FOR AT LEAST THE NEXT THREE MONTHS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE REPAIR. THE DEALER DID NOT ASSIST SINCE THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/27/16*LJ UPDATED 08/01/16.*JB

I RECEIVED A SAFETY NOTICE FOR AN AIR BAG RECALL 3/22/2016. THE RECALL STATED THAT THE AIR BAG COULD KILL ME IF DEPLOYED AND THAT THE PARTS WILL NOT BE AVAILABLE UNTIL THE END OF SUMMER 2016. I IMMEDIATELY CALLED HONDA AND THEY TOLD ME TO CONTACT MY DEALER, SO I DID. I HAVE BEEN IN CONTACT TRYING TO GET A RENTAL FROM MY DEALER FOR TWO WEEKS, THEY KEEP TELLING ME THEY HAVE NO CARS AVAILABLE. SO I CALLED HONDA BACK AND THEY TOLD ME I NEED TO BE CONTACTING MULTIPLE DEALERSHIPS IN MY AREA TO TRY TO GET A RENTAL. SO NOW IM IN CONTACT WITH ANOTHER DEALERSHIP WHO CANNOT PUT ME IN A SUBSTITUTE CAR. SO IN THE MEANTIME IM DRIVING AROUND IN A DEATHTRAP. I FEEL LIKE IVE RUN OUT OF OPTIONS. PLEASE HELP!! THANKS, CONCERNED DRIVER

TAKATE RECALL - I WANT TO MAKE YOU AWARE THAT THE HONDA CORPORATION HAS NOT EFFECTIVELY ENSURED THAT ITS INDEPENDENTLY OWNED/OPERATED DEALERSHIPS ARE ADDRESSING ALL AFFECTED DRIVERS OF THE RECALLED VEHICLES. DRIVERS WHO ARE UNDER THE AGE OF 18 ARE NOT ABLE TO RENT CARS FROM ENTERPRISE RENTAL SERVICES, WHICH IS BEING USED AS THE SOLE ALTERNATE TRANSPORTATION OPTION BY HENDRICK HONDA, WOODBRIDGE, VA. HENDRICK HONDA DOES NOT HAVE LOANER VEHICLES. THEREFORE, ANYONE UNDER THE AGE OF 18 WHO DRIVES ONE OF THE AFFECTED VEHICLES HAS NO OPTIONS TO GET ALTERNATE TRANSPORTATION. OBVIOUSLY, THERE ARE OTHER DEALERS IN THE NOVA AREA, BUT IN A CALL TO THREE DEALERS, THEY HAVE RUN OUT OF LOANER CARS. MY FAMILY IS AFFECTED BECAUSE MY DAUGHTER, AGE 17, CANNOT DRIVE THE OTHER FAMILY VEHICLE DUE TO HER SMALL SIZE AND THE LARGE SIZE OF THE OTHER FAMILY VEHICLE. IT WOULD SEEM TO ME THAT SINCE A 17 YEAR OLD WAS A PERSON WHO WAS KILLED IN THE AIRBAG INCIDENT THAT, IN PART, PROMPTED THIS AIRBAG RECALL, THAT THE HONDA CORPORATION AND ALL ITS INDEPENDENT DEALERS WOULD BE EXPECTED TO HAVE APPROPRIATE ALTERNATE TRANSPORTATION OPTIONS FOR ALL DRIVERS, NOT JUST THOSE OVER THE AGE OF 18. I HAVE FILED A SERVICE CLAIM WITH THE HONDA CORPORATION AND HAVE REQUESTED THAT THE SERVICE DIRECTOR FROM HENDRICK HONDA, FROM WHOM I PURCHASED THE VEHICLE, TO WHOM I WAS REFERRED TO GET THE ALTERNATE TRANSPORTATION, AND WITH WHOM I HAVE DONE BUSINESS FOR WELL OVER 5 YEARS, CALL ME TO DISCUSS THIS PROBLEM IN MORE DETAIL. HOW

TAKATA RECALL IN THE WAKE OF THE RECENT DEATH OF A TEEN IN TEXAS BECAUSE OF A FAULTY TAKATA AIRBAG, I WANTED TO TAKE THIS OPPORTUNITY TO INFORM YOU ABOUT MY EXPERIENCE WITH THE RECALL. I RECEIVED NUMEROUS NOTICES FROM HONDA INFORMING ME ABOUT TWO AIRBAGS THAT NEEDED TO BE REPLACED IN MY HONDA CRV. WITH THE FIRST NOTICE I CONTACTED MY LOCAL DEALERSHIP AND WAS TOLD IT WOULD BE TWO MONTHS PRIOR TO MY PASSENGER AIRBAG REPAIR. I FELT THAT WASN'T AN ISSUE SINCE MY WIFE HAD ANOTHER CAR AND I HARDLY HAD PASSENGERS IN THE VEHICLE. I RECENTLY RECEIVED NOTICE THAT MY DRIVER AIRBAG IS NOW IN NEED OF REPLACEMENT AND SINCE MOVING TO SAN DIEGO AFTER THE BIRTH OF MY DAUGHTER MY WIFE AND I NOW USE THE THE SAME CAR WITH MY DAUGHTER IN HER CAR SEAT. THIS RECENT NOTICE WAS DISCONCERTING SO I TOOK IT UPON MYSELF TO CALL AMERICAN HONDA MOTOR CO. DIRECTLY TO SECURE TEMPORARY ALTERNATIVE TRANSPORTATION PER THEIR RECALL NOTICE. THIS ISSUE WITH MY VEHICLE IS POTENTIALLY DEADLY AND WITH MY NEW DAUGHTER I DID NOT WANT TO TAKE ANY CHANCES ON HER SAFETY. AFTER SPEAKING WITH JESSICA ON 03/19/2016 AT 10:45AM I WAS GIVEN THE CASE ID# 04523834 AND TOLD I WOULD BE CONTACTED EARLY THE FOLLOWING WEEK TO HAVE SOMEONE DISCUSS MY OPTIONS. IT IS NOW ALMOST A MONTH LATER AND I HAVE RECEIVED NO CALL NOR ANY RESPONSE FROM MY MESSAGES.

TAKATA RECALL PARAGON HONDA DEALER IN QUEENS, NY, WHERE WE BOUGHT OUR CAR IS VERY 'UNRESPONSIVE' AND NOT VERY FORTHCOMING TO HELP US. MY WIFE AND I WENT AT 7 AM THIS MORNING TO THE SERVICE DEPT. AS INSTRUCTED. BUT LATER I REALIZED IT WAS AT A DIFFERENT PLACE. WHEN I SENT EMAIL SAYING SO TO RICK HE BLOCKED ME FROM SENDING MORE EMAILS.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

UN WANTED ACCELERATION AT LOW SPEEDS WHILE PARKING OR STOPPING ,CAR THRUST FORWARD WITHOUT FOOT BEING ON GAS PEDAL ,ESPECIALLY WHEN ATTEMPTING TO PARK ECT.OR PULLING INTO A PARKING SPACE AT LOW SPEED WITH FOOT ON BRAKE.THIS IS NOT A FLOOR MAT ISSUE AT ALL . HAS HAPPENED 5 0R 6 TIMES AT RANDOM. COMPLAINED AT DEALERSHIP,THEY STATED NO ONE ELSE HAS HAD THE PROBLEM REPORTED TO THEM . COULD EASLY RUN SOMEONE OVER OR CRASH INTO SOMETHING .HAPPENS VERY QUICK WITHOUT WARNING...

TAKATA RECALL HONDA REFUSES TO ASSIST ME WITH THIS RECALL. THEY HAVE NO LOANER FOR ME AT THE DEALERSHIP AND WOULDN'T "ALLOW" ME TO USE IT IF THEY DID BECAUSE I HAVE A PET AND THEY DON'T ALLOW PETS IN THEIR VEHICLES. THEY HAVE PAID FOR A RENTAL THAT ALSO DOES NOT ALLOW PETS AND REFUSE TO PAY FOR THE ASSOCIATED PET FEES WITH IT AND GET'S TERRIBLE GAS MILEAGE. THIS HAS IMPEDED MY ABILITY TO WORK AS I HAVE NO WAY TO BRING MY DOG ON JOBS WITH ME ANY LONGER AND CAN'T PAY FOR DAYCARE FOR HIM. ADDITIONALLY, HONDA REFUSES TO SUSPEND OFF MY CAR PAYMENTS TEMPORARILY, SO I'M PAYING FOR A VEHICLE I CAN'T DRIVE. HONDA HAS TOLD ME I NEED TO TAKE "PERSONAL RESPONSIBILITY" ON SEVERAL OCCASIONS. ME. I DO. THE CONSUMER WHO PURCHASED THEIR ROLLING DEATH MACHINE. I HAVE SPOKEN WITH AGENTS AT THE LOCAL DEALERSHIP AND AT HONDA'S CALL CENTER (AARON, SAHARA, WINONA). WINONA WAS BOLD ENOUGH TO TELL ME THAT THIS IS MY PROBLEM SINCE I ENCOUNTERED FINANCIAL DIFFICULTIES LAST YEAR AND EVEN INQUIRED TWICE AS TO WHY I WAS IN DEBT. THE AUDACITY HAS BEEN ASTOUNDING.

TAKATA RECALL HELLO, I JUST RECEIVED A REPLACEMENT VEHICLE WHILE HONDA WAITS TO FIGURE OUT HOW TO FIX THE INFLATORS. FORTUNATELY, I DID NOT GET TO TEST WHETHER MY VEHICLE WAS AFFECTED. HOWEVER, INSTEAD OF RECEIVING A REPLACEMENT SMALL-SIZE SUV, THEY GAVE ME A MID-SIZED SEDAN IN THE INTERIM. THIS IS A POOR TRADE, AND I WILL INCUR ADDITIONAL COSTS AS I HAVE TO MOVE. IS THERE ANYTHING THAT CAN BE DONE ABOUT IT? I FEEL RIPPED OFF SINCE I WAS APPARENTLY DRIVING A FRAG-GRENADE AROUND FOR THE LAST FEW YEARS.

TAKATA RECALL - I WAS PROVIDED A RENTAL CAR TO BE DRIVEN FOR 3 PLUS MONTHS UNTIL PART ARE AVAILABLE. THIS IS RIDICULOUS. I DO NOT WANT TO DRIVE SOMEONE ELSES CAR FOR 3 MONTHS OR MORE. I HAVE A CRV FOR ECONOMIC REASONS AND THE RENTAL IS A BIG GAS GUZZLER MINI VAN. I CAN'T PUT MY PETS IN OR I WILL BE CHARGED A $150 FEE WHEN THE RENTAL IS RETURNED SO I AM UNCERTAIN OF HOW I AM EXPECTED TO GET ANIMALS TO AN FROM THE VET OR BOARDING DURING OUR PLANNED VACATIONS AND WORK TRIPS. WHY IS THERE NOT A TRADE INCENTIVE OFFER TOWARD A UNIT WITHOUT THESE ISSUES. SEEMS IT WOULD BE A WIN! WIN! WIN! FOR THE CUSTOMERS DEALERSHIPS AND THE MANUFACTURER. MOVE INVENTORY, NEW CAR FOR THE CONSUMER, LESS RENTAL FEES TO THE MANUFACTURER AND PUT MORE HONDA'S ON THE ROAD. THIS WOULD BE GREAT FOR BRAND LOYALTY ALSO.

"TAKATA RECALL" I RECEIVED A RECALL LETTER FROM HONDA IN MARCH 2016 STATING THEY WOULD NOT HAVE THE PARTS FOR MY CAR UNTIL SUMMER 2016. I HAVE DECIDED NOT TO DRIVE MY VEHICLE AND HAVE GOTTEN A RENTAL FROM MY DEALER. THEY GAVE ME A FORD FOCUS WHICH I AM NOT HAPPY WITH. I HAD TO PUT MY NAME ON A LIST FOR A SUV. I FEEL THIS IS NOT BEING HANDLED IN A TIMELY MANNER BY THE HONDA CORPORATION. I ALSO DON'T TRUST EVEN DRIVING MY CAR AFTER THEY FIX IT. IS THERE ANY OTHER ACTION I CAN TAKE. I AM VERY CONCERNED ABOUT THIS BECAUSE I DRIVE MY GRANDCHILDREN IN THIS VEHICLE. ALSO IN THE MEANTIME WHILE MY VEHICLE SITS IN MY DRIVEWAY I STILL HAVE TO MAKE MY CAR PAYMENT AND PAY MY CAR INSURANCE FOR A VEHICLE THAT I CANNOT AND AM AFRAID TO DRIVE. I AM NOT SATISFIED WITH HONDA'S RESPONSE TO THIS. I DID GO TO THE DEALER AND MY NEXT STEP IS TO CALL HONDA ITSELF BUT DO YOU HAVE ANY SUGGESTIONS TO HELP ME. THANK YOU FOR YOUR HELP IN ADVANCE. SINCERELY [XXX] MY EMAIL ADDRESS IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL WE HAVE BEEN TOLD BY HONDA OUR CR-V IS UNSAFE TO DRIVE BUT HAVE NOT BEEN GIVEN A REPLACEMENT VEHICLE - DESPITE NUMEROUS ATTEMPTS TO ARRANGE FOR THIS AT THE LOCAL DEALER (SCHOMP HONDA, LITTLETON, CO). THE DEALER SAID THEY WOULD TRY TO ARRANGE FOR A SEDAN OF SOME TYPE HOWEVER THIS IS NOT ACCEPTABLE, AS WE MUST HAVE AN ALL-WHEEL DRIVE VEHICLE DUE TO THE NATURE OF MY WORK (I DRIVE FOR UBER AND LYFT). I OPENED A CASE WITH AMERICAN HONDA ON 3/25/16 BUT AS OF THIS MORNING (3/30), DESPITE BEING TOLD SOMEONE WOULD GET BACK WITH ME BY NO LATER THAN 3/28, OUR CASE HAS NOT EVEN BEEN ASSIGNED TO A CASE MANAGER. SO WE ARE FORCED TO DRIVE, AND MY PASSENGERS ARE FORCED TO RIDE IN, WHAT HONDA CALLS AN UNSAFE VEHICLE.

TAKATA RECALL. I AM IN RECEIPT OF A LETTER STATING MY DRIVER SIDE AIRBAG COULD KILL ME IF IT DEPLOYS, AND THE PARTS TO FIX IT ARE NOT AVAILABLE UNTIL SOMETIME THIS SUMMER. I DON'T WANT TO DRIVE AROUND IN A CAR WITH A DEFECT THAT COULD KILL ME. I TALKED WITH MY HONDA DEALER ABOUT A RENTAL CAR WHICH IS ONE OF THE OPTIONS NOTED IN THE FORM LETTER, BUT THEY CAN ONLY AUTHORIZE A SUB-COMPACT. I DRIVE AN SUV BECAUSE I OWN A NEWSPAPER AND HAVE TO BE ABLE TO HOLD 3,000 - 4,000 COPIES OF MY PAPER. A SUBCOMPACT CANNOT DO THAT, AND DRIVING ONE WOULD ADVERSELY AFFECT MY ABILITY TO CONDUCT BUSINESS AND MAKE A LIVING. I AM WRITING TO REQUEST AUTHORIZATION TO HAVE CROWN HONDA, 7671 US HWY 19 N, PINELLAS PARK, FL 33781, DEACTIVATE MY DRIVER SIDE AIRBAG UNTIL I AM NOTIFIED THE PARTS ARE AVAILABLE AND HONDA CAN FIX IT AND REACTIVATE IT.

HONDA DESCRIBES AIRBAG TO BE UNSAFE...COULD KILL OR INJURE DRIVER...A LOANER CR-V WILL BE PROVIDED, HOWEVER I WOULD HAVE TO PAY $250.00 UNPON RETURN OF THE CAR FOR "DETAIL" CLEANING. THIS IS BECAUSE I TRANSPORT A THERAPY DOG (THROUGH THERAPY DOGS INTERNATIONAL) TO FACILITIES IN THE BACK OF THE CAR. IF I OPT TO TAKE A RISK AND CONTINUE DRIVING THE CAR, MY CAR WILL BE ONE OF THE LAST TO BE REPAIRED, AS ALL INDIVIDUALS WITH LEASED CARS WILL BE GIVEN A PRIORITY. I FEEL THIS IS UNFAIR, AS I WAS NOT RESPONSIBLE FOR THE DEFECT IN THE AIRBAGS.

TAKATA RECALL - PLEASE SEE THE ATTACHED LETTER WHICH EXPLAINS MY PREDICAMENT RELATED TO THE ANNOUNCEMENT OF THE TAKATA RECALL FOR 2011 CR-VS. TODAY, HONDA CORPORATE'S RESPONSE TO MY PLEA WAS TO DISMISS ME WITH NO REASONABLE REMEDY. THEY ARE NOT WILLING TO HELP ME TRADE IN MY 2011 FOR A 2012 SO THAT I REPLACE MY BUSINESS DELIVERY. AT THIS POINT A RENTAL IS NOT EVEN AN OPTION - NEITHER HERTZ NOR ENTERPRISE (VERIFIED BY SCOTT JORDAN - GFM OF GREENWICH HONDA 203 622 0612) WILL RENT A CAR TO BE DRIVEN BY YOUNG DELIVERY DRIVERS. SO I AM STUCK WITH A 2011 CAR I CANNOT USE AND NO WAY TO REPLACE IT UNLESS I BUY ANOTHER CAR OUT OF MY OWN POCKET! THIS SEEMS THAT THE ENTITIES THAT CREATED THIS AWFUL SITUATION ARE NOT WILLING TO MAKE AMENDS. WHAT OTHER RECOURSE DO I HAVE? CAN YOU HELP ME?

AS INSTRUCTED IN THE RECALL LETTER I RECEIVED, I CALLED MY LOCAL DEALER. I SPOKE TO SAM IN THE SERVICE DEPARTMENT. I EXPLAINED MY CONCERN ABOUT THE AIR BAG RECALL LETTER AND TOLD HIM THAT I WAS FEARFUL OF DRIVING MY CAR AS THE LETTER STATED THAT I COULD DIE IF THE AIR BAGS DEPLOYED. HE ASSURED ME THAT I WOULD RECEIVE A CALL BACK TODAY. I DID NOT RECEIVE A CALL. WHEN I ATTEMPTED TO CALL AGAIN THEY WERE CLOSED. I AM VERY CONCERNED ABOUT DRIVING MY CAR AND WOULD LIKE TO KNOW WHAT MY NEXT STEP IS.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR WITH THE DEALER. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE BECAUSE THEY HAD NO DEFINITE DATE FROM THE MANUFACTURER. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE MANUFACTURER INDICATED IN THE INTERIM NOTIFICATION THAT THE PARTS MAY BECOME AVAILABLE MID SUMMER 2016. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.