TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2011 Honda CR-V complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TL* THE CONTACT OWNS A 2011 HONDA CR-V. WHILE DRIVING 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT RECENTLY RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 500.
AT TIMES WHEN I LIGHTLY APPLY THE BRAKES, IT FEELS LIKE IT IS TRYING TO ACCELERATE INSTEAD OF SLOW DOWN. IT DOES THIS FOR A FEW SECONDS. IT'S KIND OF LIKE A QUICK REV OF THE ENGINE. ALSO WHEN I LIGHTLY APPLY BRAKES, I FEEL A SMALL CLUNK OR A QUICK GRIP. THEN IT LETS LOOSE. IT FEELS LIKE IT IS COMING FROM THE REAR RIGHT SIDE. IT HAPPENS AT VARIOUS TIMES.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND WAS UNABLE TO RECEIVE THE PART FOR THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE DEALER INDICATED THAT THE PARTS MAY NOT BE AVAILABLE UNTIL MID JULY 2016. THE MANUFACTURER INDICATED IN THE INTERIM NOTIFICATION THAT THE PARTS MAY BECOME AVAILABLE MID SUMMER 2016. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 40,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. WHILE STOPPED AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BRUISED SPLEEN AND BACK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS UNAVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE EXPECTED DATE FOR THE PART AVAILABILITY WAS THE SUMMER OF 2016. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 HONDA CR-V. IN COLD WEATHER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE DIAGNOSIS WAS THE SAME, BUT THE DEALER REFUSED TO PROVIDE A REPLACEMENT BATTERY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT PROVIDED.
I WAS DRIVING MY 2011 HONDA CR-V LAST NIGHT AND WAS SLOWING TO TAKE AN EXIT OFF OF A FREEWAY. IT FELT AS THOUGH THE BRAKES WERE FAILING AS I WAS HAVING TO STEP ON THEM REALLY HARD TO SLOW DOWN. AS I APPROACHED THE STOPLIGHT AT THE END OF THE EXIT RAMP, I FELT AS THOUGH I WAS NOT GOING TO STOP. I PUT THE CR-V IN NEUTRAL AND HEARD THE ENGINE REV REALLY HARD AND SAW THE TACHOMETER READING JUMP OVER TO 5000 RPM. WITHIN SECONDS, THE ENGINE SLOWED BACK DOWN TO IDLE SPEED AND I MANAGED TO DRIVE THE LAST MILE TO MY HOME WITHOUT INCIDENT.
IN LATE AUGUST I PULLED INTO MY CHURCH PARKING LOT AS I DO EVERY SUNDAY. MY RIGHT FOOT WAS ON THE BREAK PEDAL AND I WAS GOING ABOUT 5 MPH WHEN THE CAR SUDDENLY ACCELERATED. WHILE I PRESSED DOWN HARD ON THE BRAKE PEDAL, THE VEHICLE SHOT PAST THE PARKING SPACE HITTING A TREE. THE CAR BARELY MISSED A PARISHIONER WALKING ON THE SIDEWALK. THE DRIVER SIDE WINDOW AND SIDE OF THE CAR WERE SMASHED. THE CAR WAS TOWED TO A HONDA COLLISION REPAIR SHOP. AMERICAN HONDA CAME OUT AND INSPECTED THE VEHICLE AND TOLD ME THEY COULD NOT REPRODUCE THE UNEXPECTED ACCELERATION AND THAT WHAT HAPPENED TO ME "IS NOT KNOWN TO BE A PROBLEM WITH THIS VEHICLE." THE DAMAGE WAS $5885. I WAS VERY UPSET BECAUSE I LOVED THE CRV, BUT KNEW I COULD NOT CHANCE A REPEAT PERFORMANCE. THIS MEANT TRADING IT IN AT A SIGNIFICANT FINANCIAL LOSS TO MY FAMILY. WE GOT NOWHERE TRYING TO GET AMERICAN HONDA TO REDUCE THE FINANCIAL BURDEN.
AT 125,000 MILES MY TRANSMISSION WENT OUT. $3,600 FOR A NEW TRANSMISSION??? THAT IS WAY ABOVE OTHER MODEL SUV I HAVE SEEN. THERE ARE SIX VERSIONS FOR THIS ONE MODEL OF SUV, THAT IS CRAZY. NOT TO MENTION TO REMOVE IT ADDS A OT OF COST VS FORD OR CHEVY ( THIS IS THE WORD OF THE REPAIR SHOP)
ORIGINAL OWNER NOTED MISSING LUGNUT ON REAR DRIVER SIDE WHEEL-STUD WAS BROKEN OFF DURING ROUTINE TIRE CHECK. UNKNOWN WHEN THIS FELL OFF. TOOK IN FOR SERVICE. MECHANIC NOTED THAT THREE ADDITIONAL WHEEL STUDS ON DIFFERENT WHEELS SNAPPED WITH MINIMAL TORQUE WHILE ROTATING TIRES. AUTO WITH 40,000 MILES, TIRES ARE AFTERMARKET, WHEEL RIM OEM. WHEELS LAST CHANGED (WITH NEW TIRE PURCHASE) ABOUT 15 MO PRIOR TO THIS EVENT.
WAS AT VERY LOW SPEED AND ATTEMPTING TO PARK MY CAR IN A MALL PARKING SPOT. AS I TRIED TO SLOW DOWN FURTHER AND PARK THE CAR AND TURNING INTO THE SPOT, THE CAR ACCELERATED EVEN THOUGH I APPLIED MAXIMUM PRESSURE TO THE BRAKES. THE CAR CONTINUED TO ACCELERATE AND I SIDE SWIPED ONE CAR ON MY LEFT AND RAMMED THE CAR IN FRONT OF MY SPACE---MY CAR CONTINUED TO ACCELERATE. THE CAR FINALLY STOPPED BECAUSE OF THE IMPACT TO THE OTHER VEHICLE AND I FINALLY COULD TURN THE CAR OFF AS IT WAS STILL RUNNING. THIS IS THE SECOND TIME THIS HAS HAPPENED. BOTH INSTANCES WERE VERY SIMILAR AS I WAS PARKING THE CAR IN A SPACE AT LOW SPEED. THE FIRST INSTANCE WAS VERY MINOR (OCCURRED IN MAR 2013) BUT THIS INSTANCE IS VERY MAJOR--SERIOUS DAMAGE TO MY CAR AND THE OTHER CARS--I WAS LUCKY I DID NOT GET HURT IN EITHER CASE--SOMETHING IS WRONG WITH THIS CAR AND MAYBE 2011 CR-VS.
WE PURCHASED A HONDA CERTIFIED VEHICLE IN JAN 2015. AFTER 4,000 MILES THE OIL LIGHT FLASHED ON PERIODICALLY. WE CHECKED THE OIL AND THE DIPSTICK WAS DRY. I ADDED TWO QUARTS OF OIL, IT STILL SHOWED ONLY HALF ON THE DIP STICK AND WE TOOK IT TO HONDA. THEY CHARGED US FOR AN OIL CHANGE AND SAID THEY NEEDED TO DO A CONSUMPTION TEST. AFTER TWO 1,000 MILES CONSUMPTION CHECKS, IT WAS BURNING A QUART OF OIL IN EACH CHECK. THE LAST CHECK, WE TOOK A PICTURE OF THE DIPSTICK AFTER SITTING OVERNIGHT BEFORE WE TOOK IT TO HONDA. IT WAS A QUART LOW AND THE SERVICE DEPARTMENT TOLD US THAT IT WAS BARELY LOW. THEY LIED TO US. THEY ALSO TOLD US THIS IS NORMAL CONSUMPTION. WE CALLED HONDA DIRECTLY AND CAN'T SEEM TO GET ANYONE TO LISTEN TO US.
FRONT PASSENGER SIDE DOOR CANNOT BE LOCKED USING THE KEY FOB OR THE CENTRAL LOCK BUTTON ON THE DRIVER'S SIDE. THE ONLY WAY TO LOCK/UNLOCK IT IS TO DO IT MANUALLY. THE TRUNK CANNOT BE UNLOCKED IF THE FRONT PASSENGER SIDE DOOR IS LOCKED. TRUNK CAN ONLY BE UNLOCKED WHEN THE FRONT PASSENGER SIDE DOOR IS UNLOCKED.
DRIVERS SIDE DOOR LOCK ACTUATORS FAILING INCONSISTENTLY AND RANDOMLY. SOMETIMES VEHICLE CANNOT BE LOCKED OR UNLOCKED. WHEN DRIVERS SIDE REAR ACTUATOR FAILS THE TRUNK ALSO FAILS TO OPEN.
DOOR LOCK ACTUATOR PROBLEM: DRIVERS REAR DOOR LOCK IS IN OPEN MODE TO LOCK AND UNLOCK. HONDA DEALER TESTED AND THEN REPLACED DOOR LOCK ACTUATOR. DUE TO THE SAME ACTUATOR PROBLEM HONDA SETTLED A CLASS ACTION LAW SUIT FOR CLASS VEHICLES (2007-2008 HONDA CR-VS AND CERTAIN 2009 HONDA CR-VS) ON SEPTEMBER 19, 2014, BY AND BETWEEN AMERICAN HONDA MOTOR CO., INC. (HONDA) AND PLAINTIFFS IN DAVITT V. HONDA NORTH AMERICA, INC., CASE NO. 13-381 (D.N.J.) (THE LITIGATION). (HTTP://SETTLEMENT-CLAIMS.COM/DOORLOCK/INDEX.ASPX).
DOOR LOCK ACTUATOR FAILED: KEY FOB WOULD ONLY LOCK/UNLOCK DRIVERS DOOR. MANUAL KEY LOCK/UNLOCK ON OUTSIDE DRIVERS DOOR WOULD ONLY LOCK/UNLOCK DRIVERS DOOR. ATTEMPTED TO LOCK/UNLOCK ALL DOORS USING BUTTON ON INSIDE DRIVERS DOOR: COULD ONLY LOCK/UNLOCK DRIVERS DOOR--NO AFFECT ON OTHER DOORS. TODAY, HONDA DEALER TESTED AND THEN REPLACED DOOR LOCK ACTUATOR: PROBLEM PERSISTED UNALTERED. THEN MORE DIAGNOSTICS SHOWED: "DIAGNOSED TO FIND THE UNLOCK RELAY INSIDE THE MICU IS NOT PROVIDING POWER TO UNLOCK THE REMAINING DOORS. THE NOISY DRIVER FRONT ACTUATOR, OR ANY OF THE OTHER 3 MAY HAVE CAUSED THE ISSUE IN THE RELAY. ORDERD THE UNDER HOOD FUSE RELAY BOX AND CUSTOMER WILL RETURN."
THIS VEHICLE DOES NOT APPEAR TO BE ON THE RECALL LIST, HOWEVER THE OWNER'S LITERATURE INDICATES IT HAS TAKATA AIRBAGS. ARE THE DEALER'S REQUIRED TO REPLACE THE AIRBAGS EVEN IF THEY ARE NOT ON THE RECALL LIST?
TL* THE CONTACT OWNS A 2011 HONDA CR-V. WHILE DRIVING 40 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT AND REAR OF THE VEHICLE. AS A RESULT, THE TIRES WERE RENDERED UNUSABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS TAKEN TO JENSEN TIRES AND THE TIRES WERE REPLACED WITH A DIFFERENT BRAND OF TIRES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
SIDE CURTAIN AIRBAG INDICATOR LIGHT "ON" FOR NO APPARENT REASON. TURNED OFF THE NEXT DAY, BUT TURNED "ON" AGAIN THE FOLLOWING DAY AND HAS REMAINED ON SINCE THIS DAY. I AM AT A LOST FOR THE REASON AND CAN ONLY ATTRIBUTE IT TO HOT WEATHER.
OUR 2011 HONDA CRV IS USING 1.4QTS OF OIL PER 1,325 MILES. WE HAVE HAD IT TO THE DEALER 3-4 TIMES CHECKING FOR LEAKS AND CRACKS AND FOUND NOTHING AND STATED THAT THIS WITHIN NORMAL HONDA RANGES IN OIL CONSUMPTION. THE DEALER FINALLY DID AN OIL CONSUMPTION TEST ON THE VEHICLE AND ASKED HONDA CORPORATE IF THEY WOULD COVER THE REPAIRS TO REPLACE THE PISTONS AND RINGS UNDER THE 8 YEAR, 100,000 MILE EXTENEDED WARRANTY THAT HONDA HAS PURPOSED AS A "FIX." CORPORATE DENIED THE DEALER'S REQUEST TO FIX THE REPAIR UNDER THE WARRANTY. I CALLED CORPORATE MYSELF AND THE CASE MANAGER TOOK THE INFORMATION DOWN, BUT WAS DENIED AGAIN BY THE SAME EXECUTIVE THAT TALKED TO THE DEALER WITH THE SAME RESPONSE. I QUESTIONED THE "WARRANTY" AND STATED THAT IF IT WAS A TRUE WARRANTY, THEY WOULD CORRECT THE PROBLEM. MY GUESS IS THAT THEY DON'T HAVE A FIX FOR THIS ISSUE AND THEY CHOSE THE ROUTE OF IGNORING THE PROBLEM. THIS IS UNACCEPTABLE FOR A 4 YEAR OLD VEHICLE TO KEEP ADDING OIL AT THE OWNER'S EXPENSE AND JUST PLAIN FRUSTRATING!
THE CAR WAS SITTING ON A HILL, AND I TURNED THE KEY IN THE ON POSITION. I THEN TURNED THE KEY TO START, AND THE ENGINE DID NOT TURN OVER, AND THE CAB LOST ALL POWER. SO I TOOK IT TO AUTO ZONE, AND THEY SAID THAT NOTHING WAS WRONG WITH IT. *TR
DRIVER DOOR LOCK STOPPED WORKING AND COULD ONLY BE OPERATED MANUALLY. ALL OTHER DOOR LOCKS WORK FINE WITH THE POWER LOCK BUTTON AND KEY FOB. THIS HAS BEEN AN ISSUE WI PREVIOUS YEARS OF THEIRS SAME MAKE AND MODEL. *TR
TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE HEATING CORE FAILED TO WORK, THERE WAS AIR BLOWING UNDER THE DASHBOARD, THERE WAS A BURNING ODOR, AND A FILM WAS PRESENT ON THE WINDOWS THAT IMPACTED THE CONTACTS VISIBILITY EACH TIME THE VENT CONTROLS WERE USED. THE CONTACT STATED THAT THE ANTI-FREEZE WAS ENTERING THE CABIN AND THE VAPORS CAUSED THE CONTACT TO HAVE TO OPEN THE WINDOWS WHEN THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,300.
TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN PERFORMED AN OIL CONSUMPTION TEST AND DIAGNOSED THAT THE PISTONS RINGS AND V-TEC ACTUATOR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 66,000.
DRIVERS SEAT BELT ( LAP PORTION ) FRAYING ON THE EDGE, AND THE DRIVERS SEAT BACK FABRIC HAS A 1-1/2 INCH TEAR (SEPARATION ). *TR
ON DECEMBER 13TH AT APPROXIMATELY NOON I WAS STOPPED AT A TRAFFIC LIGHT IN MANSFIELD, MA BEHIND THE WHEEL OF MY 2011 HONDA CRV( WITH A LITTLE OVER 66, 000 MILES), HEADING WEST ON ROUTE 106 AT THE INTERSECTION WITH ROUTE 140, IN THE LEFT LANE. WITH MY FOOT SQUARELY ON THE BRAKE PEDAL, THE CAR BEGAN TO SLOWLY MOVE FORWARD. IT FELT LIKE I WAS BEING PUSHED FROM BEHIND. I IMMEDIATELY PUT THE GEAR SHIFT IN NEUTRAL AND THE ENGINE REVVED UP TO RED LINE AT WHICH POINT I SHUT THE CAR OFF. I SAT THERE FOR A MINUTE AND DECIDE TO TURN THE CAR BACK ON TO SEE IF THE ENGINE WAS STILL REVVING. IT WAS NOT, SO I CAREFULLY DROVE HOME WITH ON HAND ON THE GEAR SHIFT. THE CAR WAS SUBSEQUENTLY INSPECTED BY PRIME HONDA AND HONDA MOTOR CO (CASE NO. [XXX]) AND NO DEFECTS WERE FOUND. AT MY REQUEST ,THEY INSTALLED A NEW COMPUTER CHIP CHARGING ME THEIR COST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
LEFT REAR CALIPER PIN STUCK RESULTING IN CATASTROPHIC FAILURE OF PADS AND BRAKE DRUM. DEALER UNABLE TO EXPLAIN HOW OR WHY AND UPON COMPLETION OF REPAIR STATED A NEW PIN WAS NOT NEEDED.
THERE IS AN "AIR BAG" WARNING LIGHT ON IN THIS VEHICLE. WHEN HOOKED UP TO COMPUTER IT READS "AIR BAG INFLATER" PROBLEM. OLDER MODELS OF HONDA'S HAVE HAD RECALL NOTICES FOR THIS PROBLEM. I CALLED BILLION HONDA IN IOWA CITY, IA AND THEY RESPONDED "NO RECALL" ON THIS VEHICLE AND "NOT COVERED UNDER WARRANTY" AND WERE RUDE ON THE PHONE. WARRANT STATES 15 YEARS OR 150K MILE WARRANTY ON "SAFETY RESTRAINTS". WITH PAST HISTORY AND WARRANTY COVERAGE I WOULD THINK THEY WOULD CORRECT THIS PROBLEM BEFORE THE LIABILITY BECOMES GREATER. *TR
IN MAY, 2014, THE RIGHT REAR POWER WINDOW QUIT WORKING AND WOULD NOT GO BACK UP AFTER HAVING IT COMPLETELY DOWN. I TOGGLED THE WINDOW SWITCH A FEW TIMES AND THE WINDOW EVENTUALLY WENT BACK UP, SO I THOUGHT IT WAS JUST A GLITCH. WE LIVE IN ARIZONA WHERE THE SUMMERTIME IS VERY HOT, SO THE WINDOW WAS NEVER USED AGAIN DUE TO AIR CONDITIONING. THE WINDOW WAS USED RECENTLY BECAUSE THE WEATHER HAS COOLED DOWN FROM THE SUMMER HEAT. THIS TIME, TOGGLING THE SWITCH DID NOT WORK AND THE WINDOW STAYED IN THE DOWN POSITION COMPLETELY. I TOOK THE HONDA CR-V TO A LOCAL HONDA DEALERSHIP WHICH DIAGNOSED THE ISSUE AS A FAULTY MASTER POWER WINDOW SWITCH. I'VE RESEARCHED AND DISCOVERED THERE HAVE BEEN NUMEROUS ISSUES WITH FAULTY MASTER POWER WINDOW SWITCHES ON SEVERAL DIFFERENT HONDA MODELS. THERE ARE SEVERAL RECALLS AFFECTING JUST UNDER ONE MILLION AUTOMOBILES MANUFACTURED AND THERE IS A POTENTIAL FIRE HAZARD ACCORDING TO HONDA. THE COMPANY'S RECALL STATEMENT SAYS, "WATER, RAIN, OR OTHER LIQUID MAY ENTER THE DRIVER'S WINDOW AND REACH THE MASTER POWER WINDOW SWITCH, RESULTING IN IMPAIRED FUNCTION OF THE SWITCH...SWITCH IS DAMAGED AS A RESULT OF THE LIQUID INTRUSION, IT MAY RESULT IN FAILURE OF THE SWITCH AND OVERHEATING...AN OVERHEATING SWITCH MAY CAUSE SMOKE, MELTING OR, POTENTIALLY, FIRE." THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION OPENED AN INVESTIGATION INTO A FIRE HAZARD WITH THE MASTER POWER SWITCH ON THE HONDA CR-VS. ALSO, [XXX], A HONDA SPOKESMAN, SAID ONE PERSON DIED IN SOUTH AFR
WE PULLED OUR HONDA CRV 2011 INTO A PARKING LOT AT BONEFISH GRILL IN CANTON OHIO ON NOVEMBER 30, 2014. MY MOTHER WAS PULLING INTO A PARKING SPOT AND THE ACCELERATOR MOVED TO THE FLOOR AND THE CAR COULD NOT BE STOPPED BY SLAMMING ON THE BRAKES. WE ENDED UP RUNNING INTO A CAR PARKED IN FRONT OF US THEN A CAR TO THE LEFT OF US AND THEN THE CAR WAS FINALLY STOPPED WHEN WE RAN INTO THE SIDE OF ANOTHER CAR PARKED IN THE LOT WHERE IT FINALLY CAME TO REST. THE AIR BAGS DID NOT DEPLOY, AND WE WERE NOT INJURED. WE WERE VERY SCARED AND THERE WAS SUBSTANTIAL DAMAGE TO THE 3 OTHER CARS AS WELL AS OUR OWN. WE HAVE READ ONLINE THE STORIES OF OTHERS THAT HAD VERY SIMILAR SITUATIONS WITH THIS PARTICULAR MAKE AND MODEL VEHICLE. WE DO NOT PLAN ON EVER GETTING IN THIS VEHICLE AGAIN AND WILL NOT TRUST ANY VEHICLE THAT HONDA BUILDS AS WELL. THIS INCIDENT LUCKILY HAPPENED IN A PARKING LOT. IF WE WOULD HAVE BEEN IN AN INTERSECTION WE OR SOMEONE ELSE WOULD LIKELY HAVE BEEN KILLED. THIS VEHICLE NEEDS TO BE RECALLED AND CUSTOMERS SHOULD BE COMPENSATED FOR THE NEGLIGENCE ON THE PART OF THE COMPANY. IT LOOKS LIKE FROM THE STORIES THAT WE HAVE READ THAT HONDA IS CLAIMING NO RESPONSIBILITY FOR THIS ISSUE AND BLAMING IT ON DRIVER ERROR. THIS IS NOT ACCEPTABLE AND HONDA NEEDS TO OWN UP TO THEIR INCOMPETENCE AND DISHONESTY. *TR
I WAS PARKING MY CAR AND WHILE APPLYING BRAKE, THE CAR ACCELERATED VERY FAST AND FORTUNATELY THERE WERE HEDGES WHICH STOPPED THE CAR. THIS IS SCARY AND WE STOPPED DRIVING THIS CAR FOR NOW UNTIL WE FIX THIS PROBLEM. *TR
ON 15 NOVEMBER 2014 AT 9:09PM MY CHECK ENGINE LIGHT CAME ON, I HAVE A GARMIN GPS HOOKED INTO MY COMPUTER AND THIS UNIT CAN READ THE DIAGNOSTIC CODES. THE CODE FOR THIS CHECK ENGINE LIGHT OCCURRENCE WAS A (P2422). THE PROBLEM I HAVE WITH THIS IS THAT THIS CAR IS 3.5 YEARS OLD AND HAS 91K MILES ON IT AND THIS IS THE 6TH (YES SIXTH) TIME FOR THIS FAILURE. THIS CODE HAS TO DO WITH THE EMISSIONS/FUEL SYSTEM. THE CAR HAS BEEN TO 2 DIFFERENT DEALERSHIPS TO BE RESOLVED AND IS STILL NOT RESOLVED. I AM AGAIN TAKING IT TO THE DEALERSHIP FOR THIS OCCURRENCE BUT AM RUNNING OUT OF WARRANTY AND PATIENCE. THIS CAR HAS ALSO BEEN THROUGH 4 BATTERIES, A WATER PUMP, FUEL PUMP AND ALL POWER STEERING COMPONENTS REPLACED. THE MESSAGE ASSOCIATED WITH CODE P2422 IS "EVAPORATIVE EMISSION SYSTEM VENT VALVE STUCK CLOSED". IS THERE ANYONE ELSE OUT THERE FIGHTING THESE ISSUES THAT CAN GIVE ME ANY INSIGHT?? *TR
PULLED INTO TURNING LANE OFF HIGHWAY. IN PREPARING TO TURN, I PRESSED ON THE BRAKES BUT INSTEAD OF SLOWING DOWN, THE CAR ACCELERATED. PRESSED BRAKE TO FLOOR BUT FELT NO RESISTANCE (SOFT BRAKE). PRESSED EMERGENCY BRAKE TO THE FLOOR AND THREW CAR INTO NEUTRAL. LUCKILY I WAS GOING SLOW ENOUGH AND THERE WERE NO OTHER CARS COMING SO I WAS ABLE TO MAKE THE TURN EVEN THOUGH BRAKES WERE NOT WORKING. I TURNED THE WHEEL QUICKLY ONTO A STRAIGHT AWAY AND RELEASED THE EMERGENCY BRAKE. I PRESSED THE BRAKES AND THEY WORKED FINE. SECOND TIME THIS HAS HAPPENED WHERE CAR ACCELERATED INSTEAD OF STOPPING. *TR
TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY AND SURGED FORWARD. THE CONTACT SHIFTED INTO NEUTRAL AND APPLIED FORCE TO THE BRAKE PEDAL IN ORDER TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,500.
AT 2 YEARS, AFTER 19,000 MILES OF NORMAL SUBURBAN DRIVING, LOUD GRATING AND CLUNKING NOISES AND REPETITIVE VIBRATIONS CAME FROM THE BRAKES WHEN DRIVING AT A LOW SPEED [3-5 MPH] AND BECAME LOUDER WHEN BRAKES APPLIED. DEALER SAID ROTORS SEVERELY RUSTED AND HAD TO BE REPLACED [OEM] FOR $1,000. SAID RESURFACING COULD NOT BE DONE DUE TO SEVERITY OF RUST. 30 DAYS LATER SAME THING HAPPENED. AGAIN ALL FOUR BRAKE ROTORS WERE REPLACED [OEM]. NOW 12 MONTHS LATER AGAIN HAVE RUSTY BRAKE ROTORS WITH HARSH GRATING AND CLUNKING NOISES. CAR IS ROUTINELY PARKED IN LARGE GARAGE IN HIGH-RISE APARTMENT BUILDING MORE THAN 99% OF NIGHTS. THIS MAKES THREE FULL SETS OF FOUR ROTORS AFTER 19,000 MILES. DEALER ASKS IF I PARK IN DAMP LOCATION, BUT THE SECOND FLOOR GARAGE IS NEVER DAMP AND NOT NEAR WINDOW. DEALER SAYS HE HAS NO IDEA; MAYBE CHINESE USE BOGUS MATERIALS. BUT THESE ARE HONDA OEM. BRAKE ROTORS SHOULD CERTAINLY LAST MORE THAN 19,000 MILES [FIRST EPISODE] AND THREE FULL SETS SHOULD LAST MORE THAN 28,000 MILES AND 38 MONTHS. BRAKE ROTORS THAT RUST SO QUICKLY WHEN NOT ABUSED AND ARE SO DAMAGED THAT RESURFACING IS NOT EVEN POSSIBLE MUST SURELY BE CONSIDERED A SIGNIFICANT SAFETY ISSUE. IF THE ROTORS BECOME THIS THIN THIS FAST, THE BRAKES MAY VERY WELL FRACTURE DURING EMERGENCY BRAKING. *TR
SAID HONDA CR-V PURCHASED 05/22/14 AT PORT CHARLOTTE HONDA AND WAS TRADED IN ABOUT 2 HOURS PRIOR TO PURCHASE.OUR 2007 LINCOLN TOWN CAR WAS SUPPOSEDLY SOLD PRIOR TO OUR ARRIVAL AT DEALERSHIP. WE WANTED TO DRIVE OUR LINCOLN BACK HOME & LEAVE THE HONDA FOR SAFETY INSPECTION AND DETAILING PER OUR AGREEMENT WITH SALES PERSON (MIKE HOMER) AND FINANCE MANAGER (ERIC DANE). THEY INSISTED WE DRIVE THE HONDA HOME AND RETURN FOR THE SERVICES THE NEXT WEEK AS PROMISED. THE FRONT TIRES WERE VERY BALD BEING THE ORIGINAL TIRES THAT CAME ON IT IN 2011. WE INSISTED THAT AT THE LEAST THE FRONT AND REAR TIRES BE ROTATED SO THE BETTER (NOT EXACTLY TRUE) WERE ON THE FRONT SINCE IT WAS A FRONT WHEEL DRIVE VEHICLE. UPON RETURNING FOR SERVICE I TOLD MIKE AND ERIC I WASN'T AT ALL HAPPY WITH THE CONDITION OF THE 2 TIRES ON THE FRONT, IT WAS A REAL SAFETY ISSUE. THEY ASSURED ME THE TIRES MET THE SPECS AND WERE SAFE THE SERVICE DEPARTMENT SAID THE TIRE SPECS WERE BETWEEN 2/32TH AND 4/32TH. THIS ISN'T A TRUE STATEMENT & I WAS TOLD BY THE GENERAL SALES MANAGER THEY COULDN'T SPEND ANY ADDITIONAL ON THE VEHICLE. BEING THE FIRST HONDA WE HAVE EVER PURCHASED IT WAS A MAJOR DECISION SWITCHING FROM FORD (WHICH WE HAVE NEVER HAD A PROBLEM WITH THE VEHICLES OR THE SERVICE DEPARTMENT). ERIC SAID WE WOULD BE REAL HAPPY WITH THE HONDA CR-V WHICH WE ARE EXCEPT FOR THE SAFETY ISSUE WITH THE TIRES. I'VE MADE NUMEROUS CALLS BUT THE DEALERSHIP STILL REFUSES TO REPLACE THE TIRES WITHOUT CHARGING US FOR THEM. I REFUSE TO PA
WIFE HAD PURSE IN THE CAR AND THE DOORS LOCKED ON THEIR OWN. THIS LOCKED HER OUT OF THE VEHICLE. THIS HAS OCCURRED A NUMBER OF TIMES SINCE. *JS
I CALLED IN A CLAIM/COMPLAINT AROUND JUNE 8 2012 FOR PREMATURE WEAR FOR CONTINENTAL 225/65R17-102T TIRES EQUIPPED ON 2011 HONDA CR-V TO CONTINENTAL &HONDA. CONTINENTAL ADVERTISES TIRES ARE WARRANTED FOR 65,000 MILES OR 6 YEARS. IT BECAME NECESSARY TO REPLACE ALL 4 TIRES 0608/2012 AT 31,463 MILES OR LESS THAN HALF THE EXPECTED LIFE OF THE TIRE BECAUSE THE TIRES CAUSE MY VEHICLE TO FAIL INSPECTION. THE VEHICLE AND TIRES CONSISTENTLY WERE SERVICED BY ACCREDITED HONDA DEALER & TIRE PRESSURE MAINTAINED.BOTH HONDA AND CONTINENTAL REFUSED TO HONOR THE WARRANTY. *TR
PASSENGER DOOR AND REAR HATCH DOOR WOULD NOT UNLOCK. DEALER REPLACED FRONT DOOR LATCH ASSEMBLY. COST: LATCH ASSEMBLY: $69.72: LABOR: $340.00; SHOP SUPPLIES: $25.00: TOTAL COST: $438.42. *TR
I FILED A CLAIM/COMPLAINT APRIL 6, 2014 FOR PREMATURE WEAR FOR CONTINENTAL 225/65R17-102T TIRES EQUIPPED ON 2011 HONDA CR-V TO CONTINENTAL &HONDA. CONTINENTAL ADVERTISES TIRES ARE WARRANTED FOR 65,000 MILES OR 6 YEARS. IT BECAME NECESSARY TO REPLACE ALL 4 TIRES 3/19/14 AT 31,013 MILES OR LESS THAN HALF THE EXPECTED LIFE OF THE TIRE. THE VEHICLE AND TIRES CONSISTENTLY WERE SERVICED BY ACCREDITED HONDA DEALER & TIRE PRESSURE MAINTAINED. ADDITIONALLY, ON APRIL 6, 2012 THE RIGHT REAR TIRE WENT FLAT WITH NO CAUSE PROVIDED AND REPLACED AT A COST OF $193.00. I HAVE RECEIVED NO COMPENSATION FOR THAT TIRE. SUBSEQUENTLY, ON 4/22/14 HONDA REPRESENTATIVE [XXX] RESPONDED TO MY LETTER OF 4/6/14. HE REFERRED ME TO CONTINENTAL TIRE & DENIED ANY COMPENSATION FROM HONDA. ON 4/23/14, ?[XXX]? WITH CONTINENTAL TIRES CALLED TO CONFIRM THEY ?NEVER GUARANTEE OR WARRANT MILEAGE ON TIRES?. SHE SPECIFICALLY DIRECTED ME TO ADJUSTMENT POLICY, #3. "TREAD WEAROUT UP TO A PREDETERMINED MILEAGE IS NOT COVERED UNDER THIS POLICY."SHE, TOO, REFUSED ANY ADJUSTMENT OR RESOLUTION TO THE PREMATURE TIRE WEAR. ADDITIONALLY, SHE WOULD NOT CONSIDER THE TIRE REPLACED 4/6/12 BECAUSE THE DEALER DID NOT FILE A CLAIM. HONDA CORPORATION UNILATERALLY CONTRACTS WITH CONTINENTAL TO PROVIDE THE 225/65R17-102T TIRES FOR THEIR CR-V PRODUCT. THE CUSTOMER CANNOT SUBSTITUTE THE BRAND OF TIRES. HONDA CONTINUES TO EQUIP CR-V MODELS WITH CONTINENTAL 225/65R17-102T TIRES EVEN THOUGH THEY HAVE BEEN ON NOTICE OF POOR TREAD PERFORMANCE FOR
WITHIN THE LAST MONTH, MY 2011 CRV HAS HAD A RECURRING ISSUE WITH THE DOOR LOCK. WHEN I HIT THE UNLOCK BUTTON, THE DRIVER'S DOOR REMAINS LOCKED AND WILL ONLY TURN MANUALLY. LIKEWISE, IT WILL ONLY LOCK MANUALLY. THE OTHER DAY I COULDN'T OPEN MY TRUNK BECAUSE OF THE LOCKING ISSUE. BECAUSE OF THE UNLOCKING, THE SENSORS AFFECTED MY DOME LIGHT AND MY BATTERY DIED AFTER 3 YEARS. I HAVE READ THAT THIS IS A COMMON PROBLEM, BUT NO RECALLS YET. IT DOESN'T MAKE SENSE. *JS
TL* THE CONTACT OWNS A 2011 HONDA CRV. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED ABRUPTLY AND CAUSED THE VEHICLE TO SPIN THREE TIMES BEFORE CRASHING INTO THE MEDIAN. THE VEHICLE WAS TOWED INTO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BATTERY NEEDED TO BE RECHARGED. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 30,000.
ON SUNDAY MARCH 30 I WAS COMING OUT OF THE GROCERY STORE AND I WENT TO MY CAR TO PUT MY THINGS AWAY BUT WHEN I TRIED TO OPEN MY CAR WITH MY KEY FOB IT WOULD OPEN SO I KEPT TRYING FOR A FEW MINUTES UNTIL I DECIDED TO USE THE ACTUAL KEY ITSELF TO UNLOCK AND EVEN THEN IT ONLY OPEN ONE DOOR. ALSO WHEN I TRIED TO OPEN THE LOCKS MANUALLY WITH THE BUTTONS IN THE INSIDE THAT DIDN'T WORK EITHER. LATER THAT DAY I TRIED OPENING ALL THE DOORS WITH MY KEY BUT BY THE TIME I GET TO THE NEXT ONE IT LOCKS BY ITSELF. *TR
I PURCHASED MY 2011 HONDA CRV BRAND NEW FROM OUR LOCAL HONDA DEALERSHIP. I HAVE BEEN HAPPY WITH IT UNTIL LAST MONTH. I BEGAN TO NOTICE THAT WHENEVER I CAME TO A STOP OR SLOWED DOWN BELOW 10 MPH AND THEN ACCELERATED, MY DOORS WOULD MAKE THE LOCKING SOUND EVEN THOUGH THEY WERE ALREADY LOCKED. IT HAPPENS REPEATEDLY AS I SLOW DOWN/STOP AND THEN ACCELERATE. THEN TODAY (3/4/2014) THE PROBLEM ESCALATED. I CAME OUT OF THE GROCERY STORE AND COULDN'T UNLOCK THE CARGO DOOR WITH MY KEY FOB. I NOTICED THAT THE LEFT PASSENGER DOOR DIDN'T UNLOCK AS WELL. I PRESSED THE BUTTON A FEW MORE TIMES AND THEY WOULDN'T UNLOCK. THE DRIVER DOOR, FRONT PASSENGER AND RIGHT REAR PASSENGER DOORS DID UNLOCK. SO THEN I PRESSED THE UNLOCK BUTTON ON THE DRIVER DOOR ARMREST BUT THE CARGO DOOR AND THE LEFT PASSENGER DOOR STILL DIDN'T UNLOCK. I HAD TO PUT MY GROCERIES IN THROUGH THE RIGHT REAR PASSENGER DOOR SINCE THE CARGO DOOR DOESN'T HAVE A WAY TO OPEN MANUALLY FROM THE INSIDE, NOR MANUALLY WITH A KEY FROM THE OUTSIDE. IF THIS PROBLEM GETS WORSE, THIS CAN POSE A VERY SERIOUS SAFETY PROBLEM. WHAT IF THERE'S AN EMERGENCY AND YOUR CAR DOESN'T UNLOCK? I JUST DID SOME RESEARCH ON THE PROBLEM TO SEE IF IT WAS SOMETHING SIMPLE THAT COULD BE FIXED. A QUICK ONLINE SEARCH BROUGHT MY ATTENTION TO COUNTLESS COMPLAINTS OF DOOR LOCK FAILURES ON CRV'S. SEEMS THIS IS AN ISSUE THAT'S BEEN GOING ON FOR YEARS (AT LEAST 2007-2011). I WAS SHOCKED TO FIND OUT HONDA HASN'T ISSUED A RECALL. THIS IS A WIDESPREAD AND SERIOUS PROBLEM! I
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Honda CR-V → · Every CR-V year → · How the figures are calculated →