Page 3 of 12 · complaints 101–150 of 554

2011 Honda CR-V complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electrical System
Filed Mar 26, 2021178,000 milesFL

IT APPEARS HONDA HAS A KNOWN DEFECT CONCERNING THE DRIVER DOOR LOCKING AND UNLOCKING MECHANISM AND THEY CHOOSE TO MAKE THE CONSUMER RESPONSIBLE FOR THE COST OF REPAIR AND IF DAMAGE CAUSED BY THEIR EFFORTS TO REPAIR THE CUSTOMER'S RESPONSIBILITY.THANKFULLY THE 1,800 QUOTE TO REPLACE THE DOOR PANEL WAS AVOIDED; HOWEVER, I WAS CHARGED $839.74 (391.15 PARTS AND 360 FOR LABOR AT DUVAL HONDA). THE DRIVER DOOR WOULD NOT UNLOCK, WHICH EFFECTED THE TRUNK INABILITY TO OPEN AND I HAD TO GET IN AND OUT BY LEAVING THE PASSENGER SIDE UNLOCKED AND MANUALLY UNLOCKING THE PASSENGER SIDE TO GET IN AND OUT OF THE 2011 CRV-EX. IF I WASN'T FLEXIBLE I WOULD HAVE BEEN TRAPPED IN MY OWN CAR, WHICH IS A SAFETY ISSUE. IT IS DISAPPOINTING OF HONDA'S LACK OF ACCOUNTABILITY.

Electrical System
Filed Mar 23, 2021130,000 milesFL

I'M LEAVING TARGET A BASKET FULL OF GROCERIES AROUND 7 PM MARCH 13-2021, USING MY KEY THROB AND KEY HOLE ON THE DOOR I WAS UNSUCCESSFUL UNLOCKING THE DOOR OR TRUNK. I MANAGED TO UNLOCK THE PASSENGER DOOR TO GET OVER TO THE DRIVER SIDE DOOR TO MANUALLY TRY TO OPEN THE DOOR AND THE LOCK DID NOT MOVE. I SCHEDULED AN APPOINTMENT 3-23-2019 THE DEALERSHIP I PURCHASED THE CRV AND THEY DID NOT SEEM TO BE AWARE OF MY DOOR ISSUE BEING COMMON AND I WAS NEVER INFORMED DURING ANY OF MY SERVICE APPOINTMENTS WITH THEM. I SPOKE WITH NEAL THE SERVICE DEPT DIRECTOR AND WAS TOLD THE WARRANTY FOR MY CAR ENDED IN 2017 SO I AM RESPONSIBLE FOR MY REPAIRS. MY SERVICE ADVISOR CHARGES $60 FOR DIAGNOSIS, THEN CALLS BACK AND SAYS THE COST JUST WENT UP TO $150 BECAUSE THEY WERE HAVING A HARD TIME OPENING THE DOOR, THEN STATES THEY WILL HAVE TO KEEP MY CAR ANOTHER DAY AND THAT I WOULD BE RESPONSIBLE FOR REPAIRS OF A NEW DOOR PANEL IF THEY DAMAGE IT IN THEIR EFFORT TO OPEN THE DOOR AND THAT THE COST WOULD BE $1,800. I NEED MY TRANSPORTATION, MY CAR IS PAID IN FULL, I'M UNDERSTANDING WHY THEY CHOSE NOT TO REVEAL OR BE DUMBFOUNDED WHEN I MENTIONED ACCORDING TO THE LAWSUIT IT WAS TO REPAIR THE DOORS RATHER YOU WERE EXPERIENCING THE PROBLEM OR NOT. IT'S THEIR PRODUCT BUT THEY DON'T WANT ACCOUNTABILITY FOR A KNOWN ISSUE. I DROVE HOME WITH MY WINDOWS DOWN IN CASE I NEEDED TO CLIMB OUT THE WINDOW. I WAS HAVING AN ANXIETY ATTACK AFRAID I WOULD BE TRAPPED IN MY CAR INSIDE OR OUTSIDE. NEAL SAYS IT WASN'T A SAFETY IS

Engine
Filed Feb 10, 2021185,000 milesVA

I WAS DRIVING THE VEHICLE ON MY TOWN'S STREETS AROUND 35 MPH AS USUAL WHEN MY VEHICLE'S CHECK ENGINE LIGHT STARTED FLASHING AND I WAS UNABLE TO ACCELERATE PAST 20 MPH. I IMMEDIATELY TOOK THE VEHICLE TO THE AUTOZONE IN TOWN AND THEY STATED IT WAS AN ENGINE MISFIRE. THE VEHICLE WAS TAKEN TO THE NEAREST CAR REPAIR SHOP AS A HONDA DEALERSHIP WAS OVER 25 MILES AWAY AND I WAS TOLD THAT IT WAS AN ENGINE MISFIRE IN CYLINDER 1. THEY ARE STILL TRYING TO FIND OUT WHAT CAUSED THE MISFIRE. WHY WAS CRV'S NOT INCLUDED UNDER THE CLASS LAWSUIT WITH HONDA?

Service Brakes
Filed Dec 28, 202070,000 milesPA

WHILE DRIVING, THE AIR CONDITIONER UNIT QUIT. AT 70K MILES, THE AIR CONDITIONER PULLEY, BELT, MOTOR HAD TO BE REPLACED

Engine
Filed Nov 26, 202074,745 milesFL

POOR ACCELERATION AND PICKUP WHEN APPLYING GAS. WORSE IN HOTTER WEATHER. THERE IS A HONDA SERVICE BULLETIN FOR THUS PROBLEM ON SAME YEAR VEHICLE FOR COMPUTER FIRMWARE UPDATE TO FIX THE PROBLEM, 10-077 TSB, BUT MY LOCAL HONDA DEALER REFUSES TO DO IT. SAYS MY VIN DOESN'T FALL INTO IT, EVEN KNOW THE SYMPTOMS ARE EXACTLY WHAT IT FIXES. FRUSTRATED. NO PICKUP IS REALLY DANGEROUS WHEN TRYING TO GET ON INTERSTATE AND IT IS MY DAUGHTER'S CAR.

Latches/Locks/Linkages › Doors › Latch
Filed Nov 12, 2020147,000 milesOH

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE AND LOCKING THE DOORS AND WALKING AWAY, THE SECURITY ALARM INADVERTENTLY ACTIVATED. THE CONTACT WAS UNABLE TO LOCK THE VEHICLE WITHOUT THE ALARM BEING ACTIVATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER HONDA OF MANSFIELD WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

Unknown or Other
Filed Sep 23, 2020120,000 milesHI

2011 HONDA CRV. THE DOOR LOCK ACTUATOR STOPPED WORKING. I WAS NOT ABLE TO OPEN THE DOORS IN MANUAL WITH KEY OR WIRELESSLY ( REMOTE). THIS IS ALSO A KNOWN PROBLEM WITH OTHER CRV MODEL YEARS AND A LEGAL CASE WAS WON IN FAVOR OF CONSUMERS OF CERTAIN MODEL YEARS TO HAVE IT REPAIRED BY HONDA FREE OF CHARGE.

Unknown or Other
Filed Sep 14, 2020108,000 milesPA

NO HEAT WHEN VEHICLE IS OPERATIONAL (STATIONARY AND IN MOTION) AND HEATING CONTROLS ARE ENGAGED. THOUGHT AT FIRST IT WAS THE AUTHORIZED OPERATOR HAVING AN ISSUE WITH IT ON 8/15/2020, BUT WHEN THE OWNER TRIED IT ON 9/8/2020, PROBLEM WAS CONFIRMED.

Unknown or Other
Filed Jul 9, 2020130,000 milesMI

AIR CONDITIONER WENT OUT. SEEMS COMMON FOR THESE CRV MODELS

Structure › Body
Filed Jun 17, 202045,000 milesMA

EXCESSIVE CORROSION TO THE REAR FRAME AS I LIVE IN MA WITH HIGH SALT USAGE STATE. IN CANADA, TRANSPORT CANADA (EQUIVALENT TO US NHTSA) HAS ALREADY OPENED RECALL BULLETIN 20190250 AS DUE TO THIS EXCESSIVE REAR FRAME CORROSION COULD LEAD TO FRAME STIFFENER PERFORATION AND, IN EXTREME CASES, CAUSE THE REAR-TRAILING ARM TO SEPARATE FROM THE VEHICLE'S FRAME STRUCTURE. A SEPARATED REAR-TRAILING ARM MAY CAUSE THE VEHICLE TO BE DIFFICULT TO CONTROL, INCREASING THE RISK OF A CRASH. *TR

Engine
Filed Jun 17, 202038,512 milesMA

INTERSTATE HIGHWAY DRIVING AT HIGHWAY SPEED 70MPH UP AN INCLINE OR HILLY AREA WOULD CAUSE THE 2011 CRV ENGINE TO HESITATE ACCELERATING, CAUSING A HIGH RPM REV BUT NO SPEED INCREASE, I.E. THE ENGINE WOULD STRUGGLE TO KEEP THE SAME SPEED REQUIRING THE DRIVER TO DRIVE AT LOWER SPEEDS LIKE 60MPH TO AVOID THE EXCESSIVE RPM. THIS POTENTIALLY IS A DANGER TO OTHER VEHICLES ON THE HIGHWAY INTERSTATE. HONDA IS ALREADY AWARE OF THIS AND HAS ISSUED A TECHNICAL SERVICE BULLETIN #10-077 FOR DEALERS TO UPDATE THE PCM PGM-FI SOFTWARE TO THE LATEST VERSION. HOWEVER GIVEN 2011 VEHICLES ARE NO LONGER IN WARRANTY, THE OWNER IS OFTEN FORCED TO PAY DEALERS 1 FULL HOUR OF DIAGNOSTICS FEE INSTEAD OF THE 0.3 HOUR FLAT RATE LABOR OUTLINED IN HONDA'S TSB FOR IN-WARRANTY VEHICLES. *TR

Latches/Locks/Linkages
Filed Jun 10, 2020133,000 milesVA

I HAVE A CRV THAT I PURCHASED NEW IN 2011. DURING THE WARRANTY PERIOD AND SEVERAL YEARS AFTER THAT I HAD ALL THE MAINTENANCE WORK DONE AT THE DEALERSHIP. RECENTLY I HAD TWO DOORS THAT I CANNOT OPEN WITH THE REMOTE OR KEY, THE PASSENGER SIDE REAR DOOR AND THE HATCH BACK DOOR. HONDA WANTS TO CHARGE ME OVER $800 TO SOLVE THE PROBLEM. WHAT IF ALL DOORS LOCK UP AND I CANNOT GET INTO MY CAR; WILL I HAVE TO PAY OVER $3000 TO GET INTO MY CAR? EVEN IF HAD EXTENDED INSURANCE WITH 3RD PARTIES, THIS IS NOT COVERED, I CHECKED. ISN'T THIS ON HONDA? *TR

Service Brakes
Filed May 28, 2020175,000 milesTX

I HIT BRAKES HARD DUE TO A HOLE IN THE HIGHWAY THAT WAS HARD TO SEE. THE BRAKES LOCKED DOWN AND THE CAR VIOLENTLY WENT SIDE TO SIDE AND BECAME DIFFICULT TO STEER-ALMOST IMPOSSIBLE. I FINALLY GOT IT TO GO RIGHT TO THE SHOULDER AND ONTO GRASSY AREA AND GOT IT TO STOP. AT THE TIME WAS TRAVELING ABOUT 55 MPH-THE POSTED LIMIT. *TR

Air Bags
Filed May 21, 2020CA

I VISITED THE LOCAL DEALERSHIP FOR THE RECALL WORK. THEY DID NOT COMPLETE THE RECALL WORK. *TR

Engine
Filed Mar 11, 2020129,000 milesNY

THE VEHICLE HAS BEEN RUNNING ROUGH IN THE HIGHWAY AND ROUGH WHEN IDLING. WE HAVE CHOSEN TO KEEP IT BECAUSE WE HAVE TRUST IN HONDA'S RELIABILITY. FIVE DAYS AGO, THE CAR WAS RUNNING AND THE WHOLE FAMILY WAS IN IT. ALL OF A SUDDEN, ITS ENGINE SOUNDED LIKE 'JUNK' WHICH NEVER HAPPENED BEFORE. WE WERE ALL NERVOUS AND CONFUSED AND WE WERE ABOUT 20 MILES AWAY FROM HOME. OUR SAFETY IN THE CAR WAS UNCERTAIN AND THE ROADS GOING HOME HAD VARYING SPEEDS BETWEEN 30 TO 65 MI/HR. WE KNOW TODAY THAT THE ENGINE HAS SEVERE PROBLEM DUE TO HIGH OIL CONSUMPTION WHICH IS EXTREMELY DISAPPOINTING.

Air BagsCrash
Filed Jan 31, 2020197,000 milesTN

THE DAUGHTER WAS DRIVING THE 2011 HONDA CR-V WHEN HER VEHICLE WAS PUSHED INTO ANOTHER CAR.THE DAUGHTER EXPERIENCED BACK STRAINS AND WHIP LASH. THE VEHICLE WAS TOWED TO THE HOME ADDRESS. A POLICE REPORT WAS FILED. NO OTHER PASSENGERS WERE IN THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CRASH OCCURRED OCTOBER 23, 2019.

Air BagsCrash
Filed Jan 22, 202090,000 milesAL

DURING A FAIRLY LOW SPEED COLLISION (~25 - 30 MPH) THE AIRBAGS DEPLOYED. HOWEVER, THEY DID NOT FULLY INFLATE. CAR WAS A TOTAL LOSS AND TITLE WAS TRANSFERRED TO THE INSURANCE COMPANY.

Unknown or Other
Filed Dec 6, 201983,000 milesWI

MY CAR LOCKED FROM THE INSIDE SO I COULD NOT GET OUT OF THE DRIVERS SIDE OF THE CAR. I HAD TO CRAWL THROUGH AND EXIT THE PASSENGER SIDE. THEN AFTER LOCKING FROM THE OUTSIDE, I COULD NOT UNLOCK MY CAR AGAIN ON ANY DOOR TO GET BACK IN. I HAD MY CHILD IN THE CAR AND HAD I LOCKED THE DOORS AFTER I GOT OUT BEFORE GETTING HIM OUT, I WOULD NOT HAVE BEEN ABLE TO GET TO HIM.

Air Bags
Filed Oct 23, 201990,000 milesTN

1. AIR BAGS SHOULD HAVE BEEN CHANGED @ THE SAME TIME! WHEN TAKATA'S DANGEROUS AIRBAGS WERE DISCOVERED THEY BITH SHOULD HAVE BEEN REMOVED & REPLACED IMMEDIATELY! INSTEAD MY FAMILY HAS BEEN @ RISK FOR FAR TOO LONG! I BOUGHT MY HONDA CRV EX-L BRAND NEW! I'VE BEEN DRIVING IN A DEATH TRAP EVER SINCE! WHY WAS HONDA NOT REQUIRED TO CHANGE BOTH AIRBAGS? 2. I'VE READ MULTIPLE COMPLAINTS ON THE AC COMPRESSOR/CLUTCH'S THAT HONDA HAS KNOWN (FOR 10 YEARS) WERE DANGEROUSLY PLACED, CREATE MALFUNCTION OF COSTLY AC SYSTEMS, (CHILDREN DIE IN HOT CARS FAR TOO OFTEN) FROM HEAT STROKES, ETC. AS POSTED ON YOUR WEBSITE! THE AC/COMPRESSORS PICK UP HAZARDOUS MATERIALS/WASTE THAT IS THEN PUSHED THROUGHOUT THE AC UNIT! AIRPORT HONDA HAS HAD KNOWLEDGE BEFORE MY WARRANTY EXPIRED OF THIS PROBLEM IN CRV'S. THEY DID NOT DISCLOSE THIS COSTLY ISSUE, NEGLECTED TO FIX IT, & IT DID MALFUNCTION. I PAID FOR COSTLY REPAIRS, & I PAID HONDA FOR A PLATINUM VEHICLE WARRANTY! I'M CONCERNED THAT NHTSA HAS NOT HELD HONDA RESPONSIBLE FOR THIS STATING IT'S NOT SAFETY ISSUE WHEN IT VERY CLEARLY IS! AS A NURSE & PARENT I PUT MY CHILD IN A CARSEAT WHICH AUTOMATICALLY INCREASES HIS TEMPERATURE. THEN YOU ADD AC ISSUES IN TN RECORD HEAT & HUMIDITY (WHICH ALSO AFFECTS THE AIRBAGS) & IT'S A DEADLY COMBINATION! THIS IS A SERIOUS ISSUE,& IT IS NHTSA'S RESPONSIBILITY TO HOLD HONDA ACCOUNTABLE FOR THEIR CHOICES NOT INFORM THEIR CUSTOMERS & CONTINUE PUTTING THEM IN DANGER. TN IS KNOWN FOR BRUTAL HEAT, HUMIDITY, ASTHMA, & ALLERGENS! THIS

Service BrakesCrash1 injured
Filed Sep 18, 201920,000 milesNY

TL* THE CONTACT OWNED A 2011 HONDA CR-V. WHILE STOPPED AT A STOP LIGHT TO MAKE A LEFT TURN, THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 20 MPH WHILE THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO A NEARBY FENCE AND CAME TO A STOP IN A CLUSTER OF BUSHES. THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SPRAINED HER RIGHT HAND AND RECEIVED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, A CASE WAS NOT OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Engine
Filed Jul 18, 201955,000 milesHI

COMPRESSOR NOT WORKING FOR AIR CONDITIONING .

Unknown or Other
Filed Jul 12, 2019WI

MY AIR CONDITIONING WENT OUT. HONDA PLACE SAID IT NEEDS A COMPRESSOR, CLUTCH AND COIL AND IT COST 1800.00. I'VE LOOKED ONLINE AND THIS IS HAPPENING TO HUNDREDS OF HONDA CRVS. WHAT IS THE HONDA COMPANY DOING FOR THIS ISSUE? THERE IS NO WAY WE HAVE 1800.00 TO FIX AN ISSUE THAT SHOULD NOT HAPPEN. WE BOUGHT THIS VEHICLE BRAND NEW AND HAVE HAD IT TAKEN CARE OF BY A HONDA DEALER. PLEASE LET ME KNOW HOW YOU CAN HELP GET THIS REPAIRED.

Unknown or Other
Filed Jul 11, 201970,000 milesNJ

THE A/C COMPRESSOR AND CONDENSOR HAS KNOWN DEFECTS AND SHOULD BE REPLACE MY HONDA.

Unknown or Other
Filed Jul 11, 2019100,000 milesOH

MY AIR CONDITIONING BLOWS HOT AIR MOST OF THE TIME..I'VE HAD IT LOOKED AT TWICE. FOR SOME REASON THEY CANNOT FIGURE OUT THE PROBLEM..WHEN I LOOK IT UP THERE HAS BEEN MORE THAN 500 COMPLAINTS ABOUT THE SAME THING..THIS SOUNDS LIKE A ON GOING PROBLEM THAT NEEDS ADDRESSED. WHEN YOU PAY 23000.00 THOUSAND DOLLARS AN MORE FOR A VEHICLE YOU WOULD EXPECT IT TO WORK PROPERLY.

Engine
Filed Jul 8, 201989,000 milesMD

TL* THE CONTACT OWNS A 2011 HONDA CR-V. WHILE DRIVING APPROXIMATELY 15 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CHECKED THE OIL AND DISCOVERED THAT THERE WAS NONE IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO HERITAGE HONDA BELAIR (1800 BELAIR RD, SUITE A, FALLSTON, MD 21047, (410) 343-5644) WHERE IT WAS DIAGNOSED THAT THE PISTON RINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS UNKNOWN.

Service Brakes
Filed Jul 7, 201957,000 milesCA

WHEN BRAKING FOR A STOP LIGHT, THE ENGINE SUDDENLY ACCELERATED. EVENTUALLY, IT STOPPED. THIS HAS HAPPENED MULTIPLE TIME INTERMITTENTLY.

Seat Belts
Filed Jun 25, 2019103,000 milesMN

I AM GETTING A SEAT BELT CODE 27-10 AND 28-10 WHICH I AM TOLD COULD AFFECT THE AIR BAGS GOING OFF.

Air Bags
Filed Jun 5, 2019PA

2011 HONDA CR-V EXL. CONSUMER WRITES IN REGARD TO VEHICLE AIRBAG FAILING TO DEPLOY CAUSING INJURIES. *AS *JS

Electrical System
Filed Feb 28, 2019164,000 milesSC

INTERMITTEN NOISES FROM THE RIGHT REAR LOCK MOTOR/WINDOW WHILE DRIVING.

Engine
Filed Feb 2, 201982,000 milesMI

TAMARA RECALL MY CAR HAS STARTED BURNING OIL AT ABOUT 82,000 MILES. I AM PUTTING A QUART IN ABOUT EVERY 1500 MILES. IT SEAMS LIKE IT IS GRADUALLY BURNING MORE OIL I JUST HAD TO ADD 2 QUARTS AND THIS IS THE SECOND TIME ADDING BETWEEN ITS LAST OILS CHANGE. I HAVE OIL CHANGED AT DEALERSHIP EVERY 4-5 THOUSAND MILES. I HAVE SEEN THIS IS A PROBLEM WITH THIS YEAR CARS BUT MINE HAS NOT FALLEN UNDER ANY RECALLS I AM WONDERING WHY? THIS CAR IS IN MICHIGAN I WARM THE ENGINE UP BEFORE DRIVING. I HAVE HAD THE CAR IN AND LOOKED AT IT IS NOT LEAKING OIL IT IS BURNING IT.

Unknown or Other
Filed Jan 22, 2019NJ

PASSENGER SIDE DOESN'T OPEN FROM THE INSIDE OR OUTSIDE.

Air Bags
Filed Nov 20, 2018MI

TAKATA RECALL-RECEIVED NOTICE OF RECALL AND CALLED TO SCHEDULE AN APPOINTMENT TODAY 11/20/18 AND FIRST AVAILABLE APPOINTMENT WAS 1/22/19.

Air Bags
Filed Nov 15, 2018MD

APPOINTMENT TO REPAIR MY VEHICLE FOR RECALL AIRBAG INFLATOR.

Air Bags
Filed Oct 23, 2018CA

I HAD BOTH AIRBAG INFLATORS REPLACED. HOWEVER I RECENTLY RECEIVED A NOTIFICATION FROM DEALER SAYING THE PASSENGER BAG NEEDED DOING. I THOUGHT THIS WAS WEIRD, AND CHECKED THE HONDA RECALL SITE, AND IT SAYS "NOTHING NEEDS REPLACING". HOWEVER, TODAY I DOUBLED CHECK WITH THE DEALER, AND THEY SAID THERE WAS A "BULLETIN" ASSOCIATED WITH A POTENTIAL FAULTY INSTALLATION. I HAVE NO IDEA NOW IF THIS IS DEALER [XXX] OR A LEGIT SAFETY CONCERN. PLEASE MAKE SURE HONDA KNOWS ABOUT THIS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Unknown or Other
Filed Oct 19, 2018145,000 milesNY

VEHICLE SHUDDERS AND RPM JUMPS ERRACTICALLY AT APPROXIMATELY 25MPH AND 42MPH

Air Bags
Filed Aug 27, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ADVANTAGE HONDA (1260 NORTHERN BLVD, MANHASSET, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air BagsCrash
Filed Aug 6, 201888,000 milesIL

VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH A 2015 DODGE RAM 1500. THE HONDA CRV COLLIDED WITH THE BACK OF THE PARKED DODGE RAM GOING ABOUT 35 MILES AN HOUR. DRIVER BRAKED HARD 15 TO 20 FEET BEFORE IMPACT. AFTER IMPACT THE CAR SMELLED LIKE GUN POWDER BUT THE AIRBAGS DID NOT GO OFF. THE ACCIDENT OCCURRED ON A FOUR-LANE ROAD, 127TH AND HOMAN IN BLUE ISLAND ILLINOIS.

Air Bags
Filed Jun 10, 201847,025 milesCA

TAKATA RECALL: IN JULY 2016 MY WIFE AND I RECEIVED A RECALL NOTICE FOR THE TAKATA AIR BAG ON OUR 2011 HONDA CR-V VEHICLE. THE AIR BAG WAS ALLEGEDLY REPLACED AT THAT TIME, BUT THE AIR BAG WARNING LIGHT HAS COME ON SEVERAL TIMES SINCE THEN (AS I WRITE THIS NOTE IN JUNE 2018). I CAN DOCUMENT SEVERAL ADDITIONAL TIMES SINCE THE ORIGINAL RECALL REPAIR WAS PERFORMED THAT THE AIR BAG LIGHT HAS COME ON, WITH THE HONDA DEALERSHIP GIVING VARIOUS EXPLANATIONS, WHILE NOT SOLVING THE PROBLEM. IF YOU INCLUDE THE ORIGINAL RECALL NOTICE, I HAVE 10 SERVICE REPAIR RECORDS OVER 2 YEARS SHOWING THE SRS LIGHT COMING ON BECAUSE OF A PROBLEM OR DEFECT. MY WIFE DRIVES THE CAR PRIMARILY, TAKING OUR SON TO AND FROM SCHOOL AND OTHER ACTIVITIES. SHE NO LONGER FEELS SAFE DRIVING THIS CAR AND WE NOW DO NOT TRUST THE LOCAL HONDA DEALERSHIP, WHICH HAS PROVIDED OFTEN-CHANGING ANSWERS OR EXPLANATIONS FOR THE AIR BAG WARNING LIGHT ISSUE. WE HOPE YOU CAN HELP US.

Steering
Filed Jun 1, 201891,653 milesNY

UPON TAKING THIS VEHICLE IN FOR ITS 90,000 MILE MAINTENANCE SERVICE, THE HONDA CERTIFIED MECHANICS INFORMED US THAT THE POWER STEERING RACK WAS LEAKING FLUID AND WOULD NOT PASS NEW YORK STATE SAFETY INSPECTION. THE EXACT MILEAGE OF THE CAR WAS AT 91653. WE HAD TO REPLACE THE RACK SYSTEM AT A COST TO US OF OVER $1,000.00. THIS SYSTEM FAILURE SHOULD NOT HAVE OCCURRED AT THIS STAGE OF THE CAR'S LIFE. I WOULD LIKE AN INVESTIGATION INITIATED TO SEE IF A RECALL IS WARRANTED. SOME ONLINE RESEARCH HAS SHOWN ME THAT OTHER 2011 CRV OWNERS HAVE EXPERIENCED THIS EXACT SAME PROBLEM.

Steering
Filed May 22, 2018MD

VERY EARLY FAILURE OF POWER STEERING RACK AND PINION. THE DEALER/HONDA DID NOT PROVIDE A BETTER MECHANISM TO IDENTIFY THE ISSUE. I THINK HONDA POWER STEERING IS A VERY DEFECTIVE PART THAT THEY ARE SELLING TO CUSTOMERS AND CHARGING HEFTY DOLLARS $1750 TO REPAIR AT THE CUSTOMER'S EXPENSE.

Steering
Filed Apr 22, 201865,000 milesME

WITHIN 30 DAYS FROM BUYING MY CAR FROM A DEALER IT STARTED MAKING A SOUND LIKE IT WAS GOING OVER A REALLY LOUD RUMBLE STRIP AND IT SHAKES THE STEERING WHEEL AND CAN BE FELT IN THE PASSENGER SEAT. I BOUGHT THIS CAR IN SEPTEMBER 2017 AND TO DATE 4/22/2018 I HAVE HAD IT BACK TO THE DEALER 6 TIMES WITH THE SAME ISSUE. I HAVE BEEN TOLD IT IS JUST TRYING TO SHIFT BETWEEN GEARS OR THERE IS NOTHING WRONG WITH IT. IT DOSE NOT DO IT ALL THE TIME SO I DONT KNOW IT THEY HAVE HEARD IT OR NOT THEY HAVE ONLY LET ME GO ON ONE TEST DRIVE WITH THEM. THE ONLY WAY TO MAKE IT STOP IS TO SPEED UP OR SLOW DOWN. THIS ISNT SAFE AT ALL. IT WILL HAPPEN ON ALL ROAD SURFACES SO IT'S NOT JUST THE TYPE OF ROAD I AM DRIVING ON.

Seat Belts
Filed Apr 21, 201897,000 milesOR

1. WITH AND W/O SNOW TIRES, NO MATTER THE WEATHER OR ROAD CONDITIONS: STRONG HOT RUBBER BURNING SMELL BY BACK RIGHT WHEEL. D/T NO BAFFLE NEAR MUFFLER. THIS HAPPENS WITH SHORT TRIPS, FREE WAY OR CITY TRIPS 2. AT ONE TIME WOULD NOT SHIFT DOWN ON HILLS. OR WOULD ENGINE WOULD NEARLY DIE GOING UP HILLS WITH AC RADIO ON, AND LATTERLY CHUGGED UP HILL THIS IS RELATED TO THE GEAR NOT SHIFTING. THIS IS A TERRIBLE FEELING GOING UP HILL WITH NOTHING BUT TWO PASSENGERS AND NO LOAD 3. SEATS MEMORY FOAM FAILS AND FLATTENS OUT , NEARLY 96000 MILES 4. SEAT BELTS FRAY IN TIME, 5. SEAT BELTS WON'T RETRACT WELL , ESPECIALLY ON DRIVERS SIDE 6. TIRES ROUTINELY HAVE OUTSIDE WEAR, EVEN WITH ROTATION THROUGH DISCOUNT TIRE WHERE THEY CROSS ROTATE. THEY ARE BETTER THAN DEALER 7. DOME LIGHT IN FRONT FAILED 8. TACHOMETER RUNS HIGH LIKE 3-4000 RPM THIS HAS HAPPENED SINCE PURCHASE JAN 29, 2011, BUT I WILL PUT TODAYS DATE BELOW RE LAST QUESTION ABOUT MILEAGE ON VEHICLE I WILL PUT TODAYS MILEAGE EVEN THOUGH HAPPENED THROUGH OUT OWNERSHIP

Engine
Filed Apr 19, 201896,000 milesNC

TL* THE CONTACT OWNS A 2011 HONDA CR-V. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. WHILE IN TRAFFIC, THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE CONTACT WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. IN ADDITION, WHILE AT A STOP LIGHT AND ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO FLOW HONDA (2600 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 785-3380) WHERE A DIAGNOSTIC TESTING WAS COMPLETED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Air Bags
Filed Apr 13, 2018GA

TAKATA RECALL I AM VERY CONCERNED THAT MY DAUGHTER DRIVES THIS CAR AND THE AIRBAGS, IF DEPLOYED, COULD DISPERSE SHARP METAL POSSIBLY CAUSING FATALITIES. SHE IS IN SEATTLE, WA AT THIS TIME. IS THERE A DEALERSHIP THERE THAT WOULD REPLACE THE AIR BAGS AT NO CHARGE?

Electrical System
Filed Apr 8, 201860,000 milesIL

DOOR LOCK ACUATOR. DOORS LOCK AND UNLOCK RAPIDLY WHILE DRIVING DOWN THE ROAD.

Unknown or Other
Filed Mar 31, 201873,000 milesNY

THE A/C HAS WORKED FINE UNTIL NOW. ITS SPRING 2018, AND I HAVE TRIED THE A/C A FEW TIMES, AND I DONT HEAR THE COMPRESSOR TURN ON AND ITS BLOWING WARM/HOT AIR. I'VE READ ONLINE THIS IS A COMMON ISSUE IN CR-V'S. THERE NEEDS TO BE A RECALL!!

EngineFire
Filed Mar 28, 201899,900 milesTX

ON MARCH 11, 2018 I BACKED INTO MY DRIVEWAY, TURNED OFF THE ENGINE AND PARKED NEXT TO MY PORCH. BEFORE GOING INTO THE HOUSE, MY GRANDSON TOLD ME TO LOOK AT THE CAR WHICH WAS SMOKING UNDER THE HOOD. WITHIN SECONDS THE SMOKE TURNED DARK GRAY. THE FIRE DEPARTMENT ARRIVED IN 3 MINUTES. I COULD SEE FIRE UNDERNEATH THE ENGINE ON THE BOTTOM AT THE DRIVEWAY. THE FRONT DOOR WINDOWS WERE BUSTED TO PUT OUT THE FIRE ON THE DASHBOARD, TOO.

Vehicle Speed Control
Filed Mar 26, 201865,840 milesAZ

HONDA CRV 2011 UNWANTED ACCELERATION ON MARCH 22 2018 AS I WAS COMING TO A STOP SIGN WENT FLYING IN TO TRAFFIC GOT LUCKY NOTHING COMING. AGAIN ON SAT 24 WHEN I STARTED MY CRV IN PARK KEPT PUSHING BRAKE THEN GAS AT SLOWED DOWN SO I COULD ,BUT STILL HIGH IDLE.

Unknown or Other
Filed Mar 1, 201887,000 milesNY

PARKED CAR IN PARKING LOT AND CAME BACK AFTER A COUPLE OF HOURS AND NOTICED ALL CAR DOORS WERE NOT UNLOCKING EITHER AUTOMATICALLY OR MANUALLY. AFTER, COUPLE OF HOURS OF CONTINUOUSLY TRYING TO GET IT UNLOCKED I GAVE UP AND LEFT MY CAR IN THE PARKING LOT AND IS STILL PRESENT THERE. I GAVE A CALL TO HONDA DEALER AND THEY REFUSED TO REPAIR MY VEHICLE WITHOUT INSPECTING IT. I BOUGHT THE VEHICLE EARLY DECEMBER 2016 AND WAS TOLD I WILL BE UNDER WARRANTY FOR 36 MONTHS OR 100,000 MILES IN THE AMOUNT $2500. AFTER, ARGUING WITH THE DEALER THEY TOLD ME I AM NOT COVERED AND SHOULD CONTACT 3RD PART WARRANTY COMPANY DIRECTLY AND TOLD ME IT EXPIRED 11 MONTH AFTER DATE OF PURCHASE WHICH WAS NOT STATED TO ME WHEN BUYING THE VEHICLE. I FEEL THIS IS A SIGNIFICANT SAFETY ISSUE BECAUSE GOD FORBID IF I WAS IN A ACCIDENT AND THIS ISSUE OCCURRED WHO WOULD HELP ME GET OUT OR IF I LEFT MY KIDS IN THE CAR.

Engine
Filed Jan 24, 201884,000 milesNE

I HAVE A HONDA CR-V 2011. IN OCTOBER OF 2016 I TOOK MY CAR TO THE DEALERSHIP BECAUSE THE OIL LIGHT HAD COME ON. THEY TOLD ME MY CAR WAS 4 1/2 QUARTS LOW. THEY TOLD ME TO COME BACK AFTER A BIT AND HAVE THEM CHECK THE OIL AGAIN. WHEN I TOOK IT BACK THEY TOLD ME MY CAR WAS USING OIL WITH NO LEAKS. THEY HAVE TWO OPTIONS TO REBUILD EXISTING MOTOR WITH NEW PISTONS AND RINGS OR A REBUILT MOTOR. I HAVE TALKED WITH MIKE WHO IS A REP FROM HONDA. HE HAS TOLD ME THAT I AM OUT OF WARRANTY AND THAT THERE ARE NO RECALLS FOR MY VIN NUMBER. I CAME ACROSS A RECALL FROM AN ARTICLE IN CONSUMER REPORTS BACK IN 2015. THIS ARTICLE DESCRIBES EXACTLY WHAT MY CAR IS DOING AND SAYS HONDA IS EXTENDING THE WARRANTY FOR EIGHT YEARS OR 125,000 MILES FROM THE ORIGINAL PURCHASE. I BOUGHT MY CAR BRAND NEW IN NOVEMBER OF 2011. IT HAS 85,000 MILES ON IT. THIS ARTICLE ALSO SITES HONDA SERVICE BULLETIN 12-089 FOR CR-VS (12-087 FOR ACCORD).

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Honda CR-V → · Every CR-V year → · How the figures are calculated →