Vehicle is advertised at "36-40mpg" (36 highway, 40mpg city). I am averaging (AT BEST) 25mpg. I reported the issue to Honda Corporate and they advised I take it in to a dealer. I took the vehicle into the dealer I purchased the car from and was told "we drove it around for a few minutes and everything is fine with it." The dealer advised there was "no problem" and "nothing they could do.
2021 Honda CR-V Hybrid complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2021 record →
The car detected an forward collision in error and began to brake. Emergency warning came on with beeping. No object was in front of the vehicle. Was traveling approx 40 mph on city streets.
Driving my car in traffic there was a steel plate horizontally on the road painted orange. My car saw it as a potential collision and suddenly automatically applied full brakes and flashed collision warning on dash board. I almost was rear ended. Luckily I was only going 25mph. I called dealership and talked to service manager Jake. He advised that this is possible in normal operation. There is a disclaimer about this occurring in the owner’s manual. He also said there is no history of warning indicators so there is nothing to check to see if normal operations.
On 9/2/2021 as I was turning left and pulling into a parking space, the vehicle suddenly accelerated without warning and without me touching the accelerator. I was able to stop the vehicle with the brake pedal and didn't hit anything. Thankfully, there was no car on my left side because the acceleration drove the car into the adjacent parking space before I could stop it. If a car had been parked there, I would have hit it. There were - and are - no warning lights. My husband called the Honda dealer were we bought the car asking for an urgent appointment to have the car inspected, but they did not call him back as he asked. The problem has not been reproduced or inspected yet. It is available for inspection should you wish to do so.
Nothing has happened yet. I want it on record that the implementation of this feature is dangerous. On P.497 of the 2021 CR-V Hybrid's Owner's Manual is the following warning: "Exiting a vehicle that has been stopped while the ACC with Low Speed FOllow system is operating can result in the vehicle moving withoug operator control. A vehicle that moves without operator control can cause a crash, resulting in serious injury or death. Never exit a vehicle when the vehicle is stopped by ACC with Low Speed Follow." The way this feature is implemented, the following scenario is possible: I'm driving in heavy traffic that stops for a long time. I absent-mindedly forget that the CR-V is still in ACC mode and get out of the car to see if I can see what is causing the delay. While away from the car, traffic starts to move, and before I can get back in it, the CR-V drives away. Were there a child in the car or an adult who didn't drive, there could easily be multiple deaths caused by a driverless vehicle speeding up to the current ACC setting (which could be a freeway-appropriate speed). Just off-hand I can think of multiple ways to prevent such a scenario, each of which takes advantage of existing systems: The ACC could--and should--automatically disengage and the transmission go into Park 1) when a door is opened; 2) when the driver's weight leaves the seat; 3) when the driver's seatbelt is unfastened. It should not be possible for a vehicle to drive away without a driver, and this pos
TL* THE CONTACT'S WIFE OWNS A 2021 HONDA CR-V. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE LOW BATTERY VOLTAGE WARNING LIGHT AND THE CHECK ENGINE WARNING LIGHT WERE ILLUMINATED. SHORTLY AFTERWARDS, THE VEHICLE ENTERED LIMP MODE WHICH RESULTED IN THE SPEED REDUCING TO 40 MPH. THE VEHICLE WAS RESTARTED AND THE FUNCTIONALITY RETURNED. THE VEHICLE WAS TAKEN TO COCONUT POINT HONDA (22240 S. TAMIAMI TRAIL, ESTERO, FL 33928, (239) 356-8864) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2021 Honda CR-V Hybrid → · Every CR-V Hybrid year → · How the figures are calculated →