Owners filed 3 complaints about this vehicle with federal regulators, most often about the equipment. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Fuel/Propulsion System
1
0
0
0
Equipment
1
0
0
0
Electronic Stability Control (esc)
1
0
0
0
3 safety recalls
Part 573 reports
Equipment › Electrical19V315000
Filed Apr 18, 20191,082 vehiclesHonda (american Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2017-2018 Clarity Fuel Cell vehicles. Internal components may corrode and cause the water pump to fail.
Risk. A failure of the water pump can cause the vehicle to stall, increasing the risk of crash.
Remedy. Honda will notify owners, and dealers will replace the water pump, free of charge. The recall began June 10, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is L4N.
Hybrid Propulsion System18V921000
Filed Dec 20, 20181,082 vehiclesHonda (american Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2017-2018 Clarity Fuel Cell vehicles previously repaired under recall 18V-068. The previous software remedy may have been incomplete. As a result, the fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle to have a partial or complete loss of power.
Risk. A loss of power can increase the risk of a crash.
Remedy. Honda has notified owners, and dealers will update the FC-ECU software, free of charge. The recall began February 14, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A3O.
Electrical System › Software18V068000
Filed Jan 25, 2018471 vehiclesHonda (american Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2017 Clarity Fuel Cell vehicles. The fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle to have reduced, or a complete loss of, power.
Risk. A loss of power can increase the risk of a crash.
Remedy. Honda will notify owners, and dealers will install a software update, free of charge. The recall began February 28, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R0L.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Nov 12, 201910,000 milesCA
TL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DUBLIN HONDA (877-418-8323, LOCATED AT 6300 DUBLIN BLVD, DUBLIN, CA 94568), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE A HYDROGEN VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE DUBLIN DEALER TO SHIP THE VEHICLE TO AN UNKNOWN DEALER IN LOS ANGELES, CA WHERE THE HYDROGEN FUEL TANK WAS REPLACED. THE VEHICLE WAS REPAIRED AND RETURNED TO THE CONTACT. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V315000 (EQUIPMENT). THE VEHICLE WAS TAKEN TO THE SAME DUBLIN HONDA DEALER WHERE THE WATER PUMP WAS REPLACED. LATER, WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK POWER SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL STACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Equipment
Filed Sep 24, 2019CA
TL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V315000 (EQUIPMENT) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. KEN HARVEY'S DUBLIN HONDA (6300 DUBLIN BLVD, DUBLIN, CA 94568) CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electronic Stability Control (esc)
Filed Feb 22, 20181,400 milesCA
THE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 18, 2019. Source: NHTSA Office of Defects Investigation.