WHILE GOING 70MPH FELT LIKE TIRE HAD A BLOWOUT. AFTER STOPPING AND CHECKED THE TIRE, NOTICED THAT CHUNKS OF TIRE WAS IN BUMPER. MIDDLE OF TIRE TREAD WAS GONE. NO TREAD LEFT ON REAR TIRE. FIRESTONE, FR680, P185/65R14, DOT W27J. *AK
1997 Honda Civic complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
I REPORTED THE FRONT FLOOR MATS PROBLEMS WITH MOTORCARS ON 12/28/99 AND WAS TOLD BY THE SERVICE TECH THAT THE MATS WERE NOT ORIGNAL HONDA MATS. I WROTE TO TROY OHIO, CUSTOMER RELATIONS CONCERNING THE VEHICLES FRONT FLOOR MATS AND INFORMED THEM THAT THEY WERE THE ONE THAT CAME WITH THE LEASE VEHICLE WHEN I ENTERED INTO THE LEASE AGREEMENT ON 10/09/99. WHY WOULD A VEHICLE BE "CERTIFIED" AND LEASED AS SAFE WHEN THE DRIVERS' MAT SLIDES UNDER THE ACCELARATOR AND CAN CAUSE THE DRIVER NOT TO BE ABLE TO ACCELARATE AND BREAK PROPERLY? THE NUMBERS ON THE FLOOR MATS ARE 4647-228 18816 GB-2 97/98 AND THE CARPET MATS ARE THE SAME COLOR AND GRADE OF CARPET AS THE INTERIOR CARPET IN THE VEHICLE. HONDA'S SERVICE DEPARTMENT SAID THAT I WOULD HAVE TO ORDER MATS. IF THE MATS ARE NOT HONDA ORIGINALS, WHY DIDN'T THE DEALER WHO "CERTIFIED" THE VEHICLE INSTALL A POSITIVE FLOOR MAT RETENTION SYSTEM CONSISTING OF A GROMMET IN THE FLOOR MAT AND A PIN BRACKET IN THE AUTO FOR SAFETY? MY LAST COMMENTS ARE QUESTIONS: IN CHECKING THE VIN NUMBER HAS THIS VEHICLE BEEN SERVICED FOR THE 3 RECALL ALERTS? NHTSA CAMPAIGN NUMBER 991002000 - FUEL:THROTTLE LINKAGES AND CONTROL. NHTSA CAMPAIGN NUMBER 99E015000 EQUIP/OTHER PIECES AND NHTSA CAMPAIGN NUMBER 97V193000 INTERIOR SYSTEMS/PASSIVE RESTRAINT/AIR BAG PASSENGER? I WAS IN POSSESSION OF THIS VEHICLE 03/26/00 AND HAVE NOT RECEIVED A RECALL ALERT ON FUEL/THROTTLE LINKAGES AND CONTROL. *AK
I WAS DRIVING ON THE HIGHWAY AT A SPEED RANGING BETWEEN 75-80 MPH WHEN I HEARD A LOUD SOUND FROM THE BACK END OF MY CAR. IT STARTED TO PULL SO I TRIED TO CAREFULLY MOVE FROM THE LEFT LANE OF THE HIGHWAY TO THE EMERGENCY LANE AT THE RIGHT WHEN MY CAR DID A 360 AND AFTER NARROWLY AVOIDING A HEAD ON COLLISION WITH A SEMI, ENDED UP IN THE DITCH ON THE LEFT SIDE OF THE ROAD. THE TREAD HAD SEPARATED FROM THE TIRE AND DAMAGED THE FRAME AS WELL AS PAINT ON THE BACK BUMPER OF MY CAR. I WAS ABLE TO GET ASSISTANCE TO THE NEAREST FIRESTONE DEALER, WHO FOUND UPON INSPECTION THAT THE TREAD ON MY REMAINING TIRES WAS LIFTING AS WELL AND ASSUMED THAT ONE MORE WOULD COMPLETELY SEPARATE BEFORE I DROVE THE REMAINING 50 MILES BACK TO PHOENIX. MY CAR HAS BEEN PROPERLY MAINTAINED AND TIRES WERE ROTATED AT APPROPRIATE INTERVALS. THE TREAD WAS NOT WORN AND SHOULDN'T HAVE SEPARATED WITH THAT LEVEL OF USE. IT WAS ABSOLUTELY TERRIFYING AND I CAN'T BELIEVE THAT THESE TIRES WEREN'T ON THE RECALL LIST!*AK (DOT NUMBER: W27J)
WHILE TRAVELING AT APPROXIMATELY 25 MPH, ANOTHER VEHICLE PULLED OUT IN FRONT OF CONSUMERS VEHICLE RESULTING IN A FRONT END CRASH. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. *NOTE: 2 INJURIES WERE RELATED TO THIS INCIDENT, MUSCLES PULLED.*AK *JB
REAR WHEELS ARE TURNED INWARD, CAUSING TIRES TO WEAR OUT ON INSIDE. *AK
AIR BAGS DID NOT DEPLOY DURING AUTO COLLISON, INJURIES TO CONSUMERS. *JB
THROTTLE CABLE STICKS AT LOW SPEEDS - WHEN PRESSED, IT "SNAPS LOSE" GOING TO 1/2 THROTTLE, JERKING CAR FORWARD, SNAPPING NECKS OF DRIVER AND PASSENGERS. IS A SEVERE SAFETY PROBLEM - COULD CAUSE AN ACCIDENT BY SLAMMING VEHICLE INTO BACK OF LEAD VEHICLE. REF: CAMPAIGN ID 99I002000. HONDA DEALER SAYS THIS IS NOT A WARRANTY OR PRODUCT IMPROVEMENT CAMPAIGN ITEM.*AK
VEHICLE WOULD NOT START IN NOVEMBER OF 2000. DEALERSHIP TESTED BATTERY TO SEE IF THIS WAS CAUSE. MECHANIC REPLACED BATTERY, AND VEHICLE STILL WOULD NOT START. MECHANICS THEN REPLACED ENTIRE ALTERNATOR, AND THIS CORRECTED DEFECT. THERE WAS APPROXIMATELY 28,000 MILES ON ALTERNATOR WHEN THIS OCCURRED. *AK RUN CHANNEL AND REGULATOR FOR THE POWER WINDOW WAS REPLACED. HOOD RELEASE SNAPPED OFF WHEN CONSUMER PULLED IT. CONSUMER IS REQUESTING PARTIAL REIMBURSEMENT FOR THE REPAIRMENT OF THE ALTERNATOR. *SLC
SRS LIGHT STAYS ILLUMINATED WHILE VEHICLE IS IN MOTION. DEALER HAS ATTEMPTED TO CORRECT PROBLEM; HOWEVER, TWO WEEKS LATER PROBLEM REOCCURRED.*AK
CONSUMER WAS IN A HEAD ON COLLISON WITH ANOTHER VEHICLE AND AIR BAGS DID NOT DEPLOY CAUSING INJURIES (ATTORNEY FOR CLIENT). *JB
ERRATIC OPERATION OF AIR BAG DEPOYMENT WHEN VEHICLE BUMPED A CURVE (HARD ENOUGH TO BEND THE FRONT RIM). PASSENGER'S SIDE DEPOYED PROPERLY, BUT DRIVER'S SIDE CAME OUT AND JUST HUNG DOWN STEERING WHEEL. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
SRS LIGHT STAYS ON. DEALER SAYS BAD CONTROLLER FOR AIRBAG SYSTEM AND IS NOT COVERED BY ANY TYPE OF WARRANTY, ESTIMATE TO REPAIR $350. THIS IS A SAFETY COMPONENENT OF THE VEHICLE. LIKE A SEATBELT IT SHOULD WORK AS LONG AS THE CAR RUNS. *AK
WHEN CRUISE CONTROL IS SET IT SPEEDS UP TO SPEED BEFORE ENGAGING. CRUISE CONTROL ON THIS MODEL IS SUPPOSE TO WORK THIS WAY. *AK CONSUMER STATES THAT THE VEHICLE'S SPEED DROPS VERY QUICKLY BETWEEN FIVE AND SEVEN MPH CAUSING THE DISTANCE BETWEEN HER VEHICLE AND THE ONE BEHIND TO BE VERY CLOSE, DEALER STATES THERE IS NOTHING THAT CAN BE DONE. *SLC
PE00 020; CONSUME RWAS TRAVELING ABOUT 70MPH ON HIGHWAY AND HEARD A NOISE. SHE WAS ABLE TO PULL OVER TO SHOULDERS AND NOTICED THAT REAR DRIVERSIDE TIRE TREAD HAD SEPARATED FROM VEHICLE. FIRESTONE TIRE, 18565R14. THERE WERE NO INJURIES TO REPORT. *AK
AFTER GETTING 4 INCHES OF WATER IN THE TRUNK OF MY CAR AND 2 INCHES AT FRONT, I TOOK THE CAR TO THE DEALER. THE DEALER REPORTED THAT THE SEALS WERE "OLD" AND THEY NEEDED TO CHANGE THEM. FOR THE REAR ONES THEY CHARGED ME $128 TO GET THEM REPLACE. THEN THEY WANTED TO CHARGE ME AROUND $800 TO REPLACE THE FRONT ONES. I COMPLAINT AND ASKED THEM TO CONTACT THE REGIONAL SERVICE MANAGER OF HONDA TO HAVE HONDA COVER THE REPAIR SINCE IT WAS SUCH A WEIRD SITUATION. SEALS DON'T GET OLD IN A 4 YEAR OLD CAR. *AK
SRS LIGHTS STAYS ON. CJ
WHILE TRAVELING 45MPH CONSUMER BROADSIDED ANOTHER VEHICLE, AND NEITHER AIRBAG DEPLOYED. *AK
AIRBAG LIGHT IS ON AND WON'T GO OFF. THIS MEANS THAT AIRBAG WON'T DEPLOY. TOOK TO VEHICLE DEALER, AND THEY SAID THERE WOULD BE A CHARGE. CONSUEMR FEELS THIS IS A SAFETY ISSUE AND SHOULD NOT HAVE TO PAY. *AK
SRS LIGHT STAYS ON INDICATING A DEFECT WITHIN AIRBAG SYSTEM EVEN THOUGH IT IS NEVER BEEN USED OR DEPLOYED, POSSIBLY CAUSED BY COMPUTER WHICH COULD RESULT IN INOPERATIVE AIRBAGS. *AK *SLC
AIR BAG WARNING LIGHT APPEARED ON THE DASHBOARD, DEALER SAID THE AIR BAG SYSTEM CONTROL UNIT WAS DEFECTIVE AND WOULD NOT SAFELY DEPLOY IN CAS OF AN ACCIDENT.
WHILE DRIVING 35MPH ANOTHER VEHICLE FAILED TO YIELD WHILE MAKING A RIGHT TURN. HONDA "T" BONED OTHER VEHICLE. UPON IMPACT WITH VEHICLE, NEITHER AIR BAG DEPLOYED. DRIVER HIT STEERING WHEEL. MINOR INJURY, BUT EMERGENCY ROOM TREATMENT. *AK
INTERMITTENTLY VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY WHEN ACCELERATOR WAS APPLIED. DEALER HAS BEEN NOTIFIED. *AK
WINDOWS ON BOTH SIDES CONTINUE TO GET OFF TRACK AND WILL NOT GO UP OR DOWN. *AK
AIRBAG LIGHT STAYS ILLUMINATED WHILE VEHICLE IS IN MOTION. DEALER HAS INSPECTED VEHICLE. *AK
DRIVER'S SIDE WINDOW KEPT JUMPING OFF THE TRACK INTERMITTENTLY. VEHICLE BEEN TO DEALER'S SHOP ON THREE OCCASIONS, AND PROBLEM STILL REOCCURRING. CURRENTLY INFORMED THAT TRACK NEEDED REPLACEMENT DUE TO WEAR. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
ENGINE CRANKSHAFT/PULLEY SNAPPED, CAUSING DAMAGES TO ENGINE. *AK THE MANUFACTURER AND THE DEALER AGREED TO REPLACE THE ENGINE BLOCK AT THEIR EXPENSE. *YH
WHILE DRIVING ABOUT 70 MPH TREAD SEPARATED FROM TIRE, DAMAGING BUMPER. DOT W27JMNB, ORIGINAL EQUIPMENT ON HONDA, CIVIC, 1997.*AK *SLC
THE SRS CAME ON AND WILL NOT GO OFF. I CONTACTED HONDA USA AND THEY SAID THAT SINCE IT WAS OUT OF WARRENTY IT WAS AT THE DEALERS DISCREATION IF THIS WOULD BE COVERED. I THEN RECEIVED A CALL FROM MY LOCAL HONDA DEALER AND THEY STATED THAT I WOULD HAVE TO PAY FOR THE LABOR TO FIND THE PROBLEM AND THEN THEY WOULD DECIDED IF THEY WOULD COVER THE REST UNDER WARRENTY. I FEEL THAT SINCE IT SO CLOSE TO THE WARRENTY PERIOD AND SOMETHING THAT SHOULD NEVER FAIL IT SHOULD BE COVERED UNDER THE WARRENTY JUST LIKE THE SEAT BELTS ARE.*AK
SIDEWALL OF TIRE BLEWOUT WHEN TRAVELLING APPROXIMATELY 60 MPH. NO EVIDENCE OF PUNCTURE OR OTHER TIRE DISTRESS.*AK (DOT NUMBER: W27J MNB TIRESIZE: P185/65R14)
CONSUMER HAD TO HAVE THE SRS MODULE REPLACED & IT WASA NOT COVERED UNDER WARRANTY. LIGHT STAYED ON CONSTANTLY.SRS MODULE WAS A CONTROLLER THAT ALLOWED THE AIRBAG TO DEPLOY.*AK
FOR LAST 1-1/2 YEARS (AT MILEAGE ABOUT 30000) STEERING WHEEL BCOMES TIGHT AND GIVES CLICK NOISE ONLY WHEN CODL TEMP ABOUT 30. AFTER DRIVING SAY 1/2 HOUR AND AS THE TEMP RISES STEERING RETURNS TO NORMAL. ULTIMATELY RISKY TO DRIVE, STEERING ASSEMBLY WAS REPLACED ON 10/12/2000 FOR THE COST OF ABOUT S1000.00. PER THE HONDA DEALERSHIP SUCH FAILURES OCCURS AROUND 100,000 MILEAGE OR MORE. AMERICAN HONDA CONSUMER DEPT DOES NOT TAKE RESPONSIBILITY FOR THIS MANUFACTURING DEFECT.
FIRESTONE FR680 TIRES P185 65 R14 EXPERIENCED TREAD WEAR. *SLC
THE AIRBAG DEPLOYED WITHOUT ANY ACCIDENT OR ACTIVITY, I REPORTED IT TO HONDA AND THEY SAID IT WAS NOT THERE FAULT, PLEASE LET US KNOW IF WE HAVE ANY RECOURSE IN THIS SITUATION, THANKS
ALL OF THE TIRE TREAD DOWN TO THE STEEL BELT PEELED OFF OF THE TIRE WHILE DRIVING DOWN US ROUTE 4 IN LAKELAND ,FLORIDA. THERE WAS NO SIGN OR WARNING OF THE TIRE BEING IN TROUBLE. I BARELY WAS ABLE TO KEEP CONTROL OF THE CAR. (DOT NUMBER: W2EPVAA TIRESIZE: P175/70R14)
SRS CONTROL UNIT FAILED. *SLC
WHEN CAR COMES TO STOP SIGN OR LIGHT, IN IDEL/DRIVE, ENGINE SURGES. CAR HAS TO BE PUT IN NEUTRAL TO STOP SURGING. WHEN SHIFTED BACK TO DRIVE, CAR LEAPS FORWARD. GRACE HONDA HAS BEEN ASKED REPEATED OVER THE PAST TWO YEARS TO INVESTIGATE AND REPAIR. THEY RESPOND BY SAYING THEY CANNOT DEMONSTRATE CONDITION ON TEST DRIVE AND HAVE NEVER HEARD OF IT (STRANGE, AS YOU HAVE REPORTS ON YOUR COMPLAINTS SITE). THEY ARE DISMISSIVE OF MY CONCERNS THAT THIS IS AN UNSAFE DRIVING CONDITION. I AM CURRENTLY IN CORRESPONDENCE ABOUT THIS WITH A CUSTOMER SERVICE REP. IN TORRANCE.*AK
VEHICLE WAS AT A STOP LIGHT WHEN ANOTHER VEHICLE REARENDED IT AFTER TRAVELING 40MPH & PUSHED IT INTO ANOTHER. UPON IMPACT, DRIVER'S AIR BAG FAILED TO DEPLOY. NO EMERGENCY TREATMENT. HAS POLICE REPORT. *AK
CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND TIRE HIT A ROCK , AND BOTH AIRBAGS DEPLOYED. DRIVER SUFFERED A BURN ON THE LEFT ARM. HE HAS CONTACTED A HONDA DEALERSHIP. *AK
PASSENGER'S SIDE DOOR CANNOT MANUALLY OR BY USING THE ELECTRONIC DOOR LOCKS TO BE OPENED. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND THEY WANTED TO REPLACED EVERYTHING.*AK THE DEALER HAS FIXED THE DOOR. *YH
CONSUMER WAS INVOLVED IN A 30 MPH FRONTAL COLLISION IN WHICH DRIVER'S OR PASSENGER AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. *AK
1) FRONT BRAKE DISCS WARPED AFTER ONLY 34,000 MILES. SHUDDERING FELT UPON BRAKING. CAREFUL DRIVER DID NOT ABUSE BRAKES, AND THE CAR IS EQUIPPED WITH ALLOY WHEELS ALLOWING PLENTY OF COOLING AIRFLOW TO BRAKE DISCS. BRAKE DISCS ARE OF POOR QUALITY AND WARP T
FRONT PASSENGER'S SEAT BELT BUCKLE WOULD NOT STAY LATCHED, LEAVING OCCUPANT WITHOUT ANY RESTRAINT IF INVOLVED IN A VEHICLE CRASH. DEALER WAS NOT CONTACTED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
I WAS DRIVING SOUTH ON I95 AT HIGHWAY SPEED AND TUNED OFF AT EXIT 74 WENT NORTH AT 35 MILES PER HOUR AND TIRE SIDEWALL BLEW OUT AFTER DRIVING ABOUT A MILE AND A HALF. NO DAMAGE TO CAR. CHANGED TIRE MYSELF. NATIONAL TIRE CO 252 FLANDERS ROAD, NIANTIC, CONNECTICUT. WAS TWO MILES SOUTH ON SAME ROADD( DOT NUMBER: W27J, MNB TIRE SIZE: FR 680,185 )
TREAD SEPARATED FROM BODY OF TIRE( DOT NUMBER: W27J TIRE SIZE: P185/65R14 )
FAILED INSPECTION @ 21,000 MILES BALD TREADS UNSAFE- SUPPOSE TO BE A 50,000 MILE TIRE( DOT NUMBER: TIRE SIZE: 1856514 )
WHILE DRIVING ON FL I-95 NEAR BOCA RATON, TREAD ON LEFT FRONT TIRE SEPARATED FROM TIRE DOWN TO THE CASING. FIRESTONE REFUSES TO REIMBURSE FOR A NEW TIRE BECAUSE IT IS NOT ON THE DESIGNATED RECALL. WHEN THE HONDA DEALER SERVICE DEPARTMENT CHECKED THE OTHER 3 TIRES THEY WERE ALL SHOWING SIGNS OF IMPENDING TREAD SEPARATION.( DOT NUMBER: 200 TIRE SIZE: P185/65-R1 )
CONSUMERS VEHICLE IS INVOLVED IN PRODUCT IMPROVEMENT CAMPAIGN 99I-002 TO REPLACE THE THROTTLE CABLE WHICH CAUSES THE ACCELERATOR PEDAL TO FEEL ROUGH, WHEN CONSUMER CONTACTED DEALER FOR REPAIR HE WAS DENIED SERVICES. NLM
WHEN PULLING INTO A PARKING SPACE THE CAR CONTINUED TO ACCELERATE DESPITE THE FACT THAT THE BRAKES WERE APPLIED. THE CAR CONTINUED TO ACCELERATE OVER THE CURB. THE CAR CONTINUED ACCELERATING HITTING A FENCE AND A TREE BEFORE RETURNING TO THE PARKING LOT. THE VEHICLE STOPPED ONLY WHEN EMERGENCY BRAKE WAS ENGAGED. DURING THE INCIDENT ALL SYSTEMS IN THE CAR APPEARED TO BE INEFFECTIVE INCLUDING BRAKING SYSTEMS. THE BEST ANALOGY IS TO THAT OF AN AMUSEMENT PARK RIDE. THERE WERE NO MECHANICAL DEFECTS FOUND WITH THE CAR AFTERWARDS. THE CAR WAS RECALLED PREVIOUSLY FOR FLOOR MAT/ACCELERATOR PROBLEMS AND WAS FIXED ACCORDING TO HONDA'S SPECIFICATIONS. THIS ACCIDENT OCCURED WELL AFTER THESE ALTERATIONS WERE MADE.*AK
DEALER DIDNOT DISCLOSE ACCIDENT DAMAGE PRIOR TO SAIL MAY HAVE CAUSED AIR BAG FAILURE BY IMPROPER REPAIR FROM MAJOR ACCDENT BEFORE MY PURCHASE
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Honda Civic → · Every Civic year → · How the figures are calculated →