Page 5 of 10 · complaints 201–250 of 460

1997 Honda Accord complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Electrical System › Ignition › Switch
Filed Nov 1, 2002NJ

NHTSA# 02 V 120 000/IGNITION SWITCH: ISLAND HONDA, MANAHAWKIN, NJ WAS UNABLE TO HONOR RECALL. NOT ENOUGH PARTS AVAILABLE. PLEASE PROVIDE ANY FURTHER INFORMATION. MR

Suspension › Rear › Shock Absorber
Filed Oct 31, 2002AR

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE ABS SYSTEM ON HER VEHICLE WHICH IT HAS ALREADY BEEN REPLACED ONCE AND NOW SHE IS EXPIRIENCING THE SAME PROBLEM DEALER WAS CONTACTED AND HAS STATED THAT THE PROBLEM WAS ALREADY REPLACED THEREFORE THEY WON'T WORK ON THE VEHICLE AGAIN. TS

Air Bags
Filed Oct 31, 2002VA

SRS LIGHT CAME ON AND HAS STAYED ON. DEALER ADVISED THAT WARRANTY IS EXPIRED AND BRING IT IN TO HAVE THEM DIAGNOSE THE PROBLEM COST $75.00. MORE THAN LIKELY $500.00 - 600.00 TO CORRECT. I ADVISED THAT I READ AN ARTICLE WHERE IN MOST CASED THE BUSHINGS COUNLD BE CLEANED AND REPLACED AT A CHARGE OF $50.00 - 75.00. SERVICE CLERK CLAIMS NOT TO HAVE EVER HEARD THAT. I HAVE READ, ON YOUR WEB SITE, MANY COMPLAINTS OF THIS MALFUNCTION ON MANY HONDA'S. DT

Steering › Column Locking › Anti-theft Device
Filed Oct 23, 2002NJ

CONSUMER STATES THAT THE DEALER WANTS TO CHARGE THEM TO RECONNECT THE ALARM SYSTEM TO PERFORM THE RECALL ON THE VEHICLE. HONDA OF PRINCETON PRINCETON, NJ 609-683-0840 MR

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Oct 23, 2002WA

THE CONSUMER IS CONCERN BECAUSE THE LUG WRENCH JACK DOES NOT FIT THE AFTER MARKET RIM. THE DEALERSHIP IS AWARE OF THE PROBLEM. MR

Air Bags
Filed Oct 19, 2002KS

WHEN VEHICHLE STARTED THE SRS LIGHT DID NOT GO OFF. TOOK IT IN AND THEY RESET IT, BUT SAID THAT THERE WAS A DEFECT IN THE PART. LIGHT CAME BACK ONE DAY WHEN THE CAR WAS STARTED AFTER ABOUT TWO WEEKS. I HAVE A PROBLEM WITH HAVING TO PAY TO REPLACE A DEFECTIVE PART. THE DRIVERS MANUAL SAYS THAT THE AIR BAGS DO NOT NEED TO BE SERVICED UNTIL THE VEHICLE IS TEN YEARS OLD. DT

Electrical System › Ignition
Filed Oct 16, 2002NJ

CONSUMER STATES THAT VEHICLE WAS TAKEN IN FOR AN IGNITION KIT TO BE REPLACED FOR VEHICLE NOT CRANKING. CONSUMER STATES AFTER THE REPAIR CONSUMER STATES PROBLEM SEEMED TO HAVE GOTTEN WORSE. PLEASE PROVIDE ANY FURTHER INFORMATION. MR

Electrical System › Ignition › Switch
Filed Oct 15, 2002AZ

NHTSA RECALL CAMPAIGN 02V120000 IGNITION SWITCH; THE OWNER DOES NOT AGREE WITH THE PROCESS THAT HONDA MANUFACTURE HAS INSTRUCTED THE DEALERSHIP TO CHARGE THE OWNERS TO REMOVE WIRES FOR REMOTE ENTRY/ALARM SYSTEM. HE WANTED THE HONDA MANUFACTURE TO SEND HIM A LETTER STATING THIS PROCESS IS IN CONJUNCTION WITH THE RECALL. THE PHONE NUMBERS THAT WAS GIVEN TO HIM BY THE CORPORATION ARE EITHER NOT WORKING OR THEY WILL NOT TRANSFER HIM TO THE CONTACT PERSON WHICH HE SPOKE TO WHEN FIRST CALLED. PLEASE DESCRIBE DETAILS. MR

Engine and Engine Cooling › Engine
Filed Oct 4, 2002CA

THERE WAS AN OIL LEAK DUE TO AN ENGINE BLOCK CRACK. *YH

Air Bags
Filed Oct 3, 2002PA

CONSUMER STATES THAT THE AIR BAG SENSOR LIGHT REMAIN ON WHILE DRIVING. DEALER AND THE MANUFACTURER HAS BEEN NOTIFIED. NLM

Electrical System › Ignition › Switch
Filed Oct 3, 2002CA

NO PARTS AVAILABLE RECALL#02V120000IGNITION SWITCH. HONDA AUTO DRIVE SANTA ANA, CA 714-547-3555. NLM

Air Bags › Frontal › Sensor/Control Module
Filed Sep 27, 2002MO

CONSUMER STATES THAT THE AIR BAG INDICATOR LIGHT STAY ON WHILE DRIVING. DEALER AND THE MANUFACTURER HAS BEEN NOTIFIED . FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *MR

Air Bags
Filed Sep 27, 2002WA

THE SRS INDICATOR LIGHT APPEARS ON THE DASHBOARD. LIGHT STAYS ON UNTIL VEHICLE IS SHUT OFF. DEALERSHIP IS AWARE OF THE PROBLEM. *MR WHILE THE CONSUMER WAS DRIVING THE SRS LIGHT CAME ON DUE TO A FAULTY AIR BAG SYSTEM WHICH NEEDED TO BE REPAIRED. THE CONSUMER WANTED THE REPAIR COST TO BE COVERED BY EXTENDED WARRANTY, BUT THE DEALER DENIED REPAIR UNDER WARRANTY. *YH

Air Bags
Filed Sep 26, 2002TN

APPROXIMATELY ONE YEAR AFTER THE PURCHASE OF THE VEHICLE, THE SRS LIGHT ILLUMINATED. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP WHERE THE LIGHT WAS TURNED OFF AND ADJUSTED. THE LIGHT ILLUMINATED AGAIN BUT COULD NOT BE TURNED OFF AT THE DEALERSHIP. CONSUMER TOOK THE VEHICLE IN FOR A FULL INSPECTION AND WAS ADVISED THAT THE AIR BAG SYSTEM NEEDED REPLACED. CONSUMER FEELS IT IS NOT HER FINANCIAL RESPONSIBILITY. *JG

Air Bags
Filed Sep 26, 2002CA

THE SRS CONTROL UNIT HAD FAILED AND WAS REPLACED. *SCC

Electrical System › Ignition › Switch
Filed Sep 24, 2002FL

CONSUMER STATES THAT DELAER IS CHARGING FOR THE DISCONNECTING OF AN ALARM IN ORDER TO CORRECT RECALL.*JB

Electrical System › Ignition › Switch
Filed Sep 18, 2002MD

CONSUMER RECEIVED RECALL NOTICE 02V120000 FOR IGNITION SWITCH. TECHNICIAN LEFT LIVE WIRES HANGING FROM UNDERNEATH DASHBOARD.*AK

Electrical System › Ignition › Switch
Filed Sep 18, 2002TX

PRIOR TO THE RECALL THE IGNITION SWITCH FAILED CAUSING THE ENGINE TO COMPLETELY STOP. *YH

Electrical System › Ignition › Switch
Filed Sep 18, 2002WA

CONSUMER RECEIVED A RECALL NOTICE ON FAULTY IGNITION SWITCH. CONSUMER CONTACTED THE DEALER TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL SERVICE DONE, BUT THE DEALER TOLD HIM THAT HE WILL BE CHARGED FOR THE LABOR BECAUSE HIS VEHICLE HAD AN AFTERMARKET ALARM SYSTEM. *YH

Visibility › Power Window Devices and Controls
Filed Sep 16, 2002ME

WHEN PUSHING BUTTON TO OPEN OR CLOSE WINDOW, WINDOW GOES REALLY SLOW. TOOK VEHICLE TO DEALER, AND THEY STATED THEY WOULD CHANGE DRIVER'S SIDE SWITCH. LESS THAN TWO YEARS LATER, WINDOW WAS STARTING TO MOVE SLOWLY AGAIN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AKI

Electrical System › Ignition › Switch
Filed Sep 13, 2002OH

CONSUMER STATES THAT HONDA MANUFACTURER IS REFUSING TO DO ANY RECALL ON VEHICLE CAUSE VEHICLE WAS MADE IN CANADA, AND THE HONDA CANADA IS REFUSING TO DO ANY RECALL ON VEHCILE CAUSE VEHICLE IS NO LONGER IN CANADA. ALSO PER HONDA USA VEHICLE IS REGISTERED IN CANADA. NLM

Suspension › Front
Filed Sep 12, 2002TN

WHILE DRIVING FRONT END BECOMES ERRATIC WITH MOVEMENT FROM LEFT TO RIGHT, ALSO, VIBRATES IN THE FRONT END OF VEHICLE. TOOK VEHICLE TO DEALER. DEALER STATED STATED THAT PROBLEM WERE HANKOOK TIRES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Electrical System › Ignition › Switch
Filed Sep 12, 2002AR

DEALERSHIP IS REFUSING TO REMOVE ALARM SYSTEM TO DO RECALL O2V120000 REPAIRS ON IGNITION SYSTEM. AK

Electrical System › Ignition › Anti-theft › Control Module
Filed Sep 11, 2002MA

CONCERNING THE IGINITION SWITCH RECALL ON HONDA VEHICLES - WHY SHOULD CONSUMERS BE MADE TO PAY ALMOST ONE HUNDRED DOLLARS TO HAVE AN ALARM SYSTEM REWIRED FOR THE VEHICLE??? THE RECALL WAS NOT THE FAULT OF THE CONSUMER, AND HONDA DEALERSHIPS ARE CHARGING EXORBITANT PRICES TO HAVE THE ALARM SYSTEM REWIRED. EVEN IF THE ALARM IS NOT A HONDA PART, THE 1997 MODEL DID NOT COME WITH AN ALARM, SO OBVIOUSLY ONE HAD TO BE BOUGHT, AND IF THE HONDA HAS TO REMOVE THE WIRES BECAUSE OF THEIR RECALL, THEN THERE SHOULD BE NO REASON TO HAVE TO PAY SUCH HIGH FEES TO HAVE THOSE WIRES REPLACED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 9, 2002LA

INTERMITTENT STALLING. *AK

Air Bags
Filed Sep 6, 2002NJ

AIRBAG LIGHT WAS ON AT ALL TIME, DEALER REPLACED DRIVER'S AIRBAG.*AK *YH

Visibility › Sun/Moon Roof Assembly
Filed Sep 5, 2002NY

CONSUMER STATES THE VEHICLE LEAKS FROM THE SUNROOF WHEN RAINING. DEALER HAS BEEN NOTIFIED.*JB

Electrical System › Ignition › Switch
Filed Sep 3, 2002IL

CONSUMER TOOK VEHICLE TO DEALER FOR RECALL 02V120000 IGNITION SWITCH REPAIRS. DEALER ADVISED CONSUMER THAT SHE WOULD HAVE TO WAIT UNTIL CAR HAS 50000 MILES BEFORE THEY WOULD DO REPAIRS. *AK

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Aug 30, 2002MI

WHILE TRAVELING 70 MPH, OWNER WENT TO REACH FOR THE RADIO AND ACCIDENTALLY HIT GEAR SHIFT. LEVER MOVED AND WENT INTO NEUTRAL. MANUFACTURER STATED THAT THIS DESIGN FEATURE IS WITHIN SPECIFICATIONS. PLEASE DESCRIBE DETAILS. *AK

Vehicle Speed Control
Filed Aug 30, 2002SC

WHILE DRIVING AT 65 MPH CONSUMER HAD TO APPLY THE BRAKES TO SLOW DOWN, AND WHEN DOING SO, VEHICLE STARTED TO ACCELERATE AND NOT SLOW DOWN AT ALL. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO ANYTHING.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Aug 30, 2002SC

WHILE TRAVELING ABOUT 70MPH ON HIGHWAY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, AND HIT ANOTHER VEHICLE AND FLIPPED OVER. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Electrical System › Ignition › Switch
Filed Aug 29, 2002GA

NHTSA RECALL 02V120000 CONCERNING IGNITION SWITCH FAILURE. GWINNETTE PLACE HONDA, GA; PARTS ARE ON BACK ORDER, AND DEALERSHIP DOESN'T KNOW WHEN PARTS ARE COMING IN. DEALERSHIP TOLD CONSUMER TO GO TRY ANOTHER LOCATION, WITH LACK OF CONCERN FOR REFERRALS. PLEASE DESCRIBE DETAILS. *AK

Electrical System › Horn
Filed Aug 29, 2002CA

HORN STARTS BLOWING WHILE DRIVING, WITHOUT YOU TOUCHING THE HORN BUTTONS. THIS HAPPENS WITHOUT WARNING. THE DEALERS DOES NOT KNOW THE CAUSE. WHEN THE HORN STARTS BLOWING IT DEPROGRAMS THE ALARM AND KEYLESS ALARM REMOTES.*AK

Air Bags › Frontal
Filed Aug 27, 2002GA

WHILE DRIVING ON HIGHWAY AIR BAG LIGHT CAME ON WITHOUT WARNING. VEHICLE CHECKED BY DEALER, WHO ADVISED CONSUMER THAT AIRBAG IS INOPERATIVE AND NEEDS TO BE REPLACED. AIR BAG HAS NOT PREVIOUSLY DEPLOYED.*AK

Electrical System › Ignition › Switch
Filed Aug 22, 2002TX

DEALERSHIP IS REFUSING TO DO RECALL 02V12000 REPAIRS CONCERNING IGNITION SWITCH.AK

Electrical System › Ignition › Switch
Filed Aug 19, 2002NC

ERRATIC PERFORMANCE IS ACCURRING IN THIS VEHICLE WITH LIGHTS COMING ON WITHOUT SWITCH BEING ON. ALSO, OWNER NOTICES OTHER FAILURES. HE WAS TOLD THAT VEHICLE WAS NOT PART OF THE RECALL 02V120000 CONCERNING IGNITION SWITCH. PLEASE DESCRIBE DETAILS. *AK

Air Bags
Filed Aug 14, 2002TX

I TOOK MY VEHICLE IN TO THE DEALERSHIP TO HAVE THE SRS LIGHT CHECKED OUT. I WAS TOLD IT WAS A SYSTEM UNIT FAILURE. I WAS GIVEN A PRICE $852.63 TO GET THIS REPAIRED. BY GETTING THIS REPAIRED/REPLACED I WOULD HAVE A 1 YEAR WARRANTY; BUT NO GUARANTEE THAT IT WON'T HAPPEN AGAIN WITHIN OR AFTER A YEAR. AFTER RESEARCHING YOUR WEBSITE (NHTSA), I SAW A HUGE NUMBER OF COMPLAINTS ON THE SAME MATTER. I THEN DECIDED TO WAIT TO GET IT REPLACED; THIS IS TOO MUCH MONEY TO HAVE IT CONTINUALLY REPLACED. I WANTED TO KNOW IF HONDA WILL BE SENDING OUT A RECALL. OR IS THIS A LOST CAUSE.*AK

Electrical System › Ignition
Filed Aug 12, 2002NH

WHILE DRIVING THE ENGINE JUST QUITS.*AK

Air Bags
Filed Aug 8, 2002NJ

WHILE DRIVING AIR BAG LIGHT STAYS ON. DEALER NOTIFIED. *AK *YH

Air Bags › Frontal
Filed Aug 8, 2002NY

CONSUMER STATES SRS LIGHT CAME ON AS VEHICLE WAS STARTED AND STAYED ON, THE DEALERSHIP RESET THE SYSTEM. ANOTHER OCCASION, THE SRS LIGHT CAME ON UNDER THE SAME CONDITIONS. CONSUMER TOOK VEHICLE BACK TO DEALER AND WAS TOLD THERE WAS A DEFECT IN THE PART AND IT WOULD HAVE TO BE ORDERED. CONSUMER HAS DIFFICULTY ACCEPTING THE FACT THAT SHE IS RESPONSIBLE FOR A DEFECTIVE PART IN THE SRS SYSTEM. *TT

Air Bags
Filed Jul 31, 2002FL

WHEN STARTING VEHICLE SRS WARNING LIGHT CAME ON AND STAYED ON. DEALER SAYS A COMPUTER CHIP HAS TO BE REPLACED.*AK

Seat Belts › Front › Buckle AssemblyCrash
Filed Jul 23, 2002VA

VEHICLE WAS INVOLVED IN A COLLISION. UPON IMPACT, REAR LAP BELT UNBUCKLED WHERE AN UNOCCUPIED CHILD RESTRAINT WAS LOCATED. DEALER HAS BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Air Bags
Filed Jul 11, 2002IN

AFTER STARTING VEHICLE AIR BAG SENSOR LIGHT CAME ON AND STAYED ON. CONTACTED DEALER . HAD TO REPLACE AIR BAG SYSTEM.*AK

Air Bags
Filed Jul 8, 2002NH

THE AIRBAG CONTROL UNIT FAILED SPONTANEOUSLY (NO ACCIDENT OR TAMPERING) IN A VERY WELL MAINTAINED AND RELATIVELY NEW VEHICLE. FAILED CONTROL UNIT MEANS THE AIRBAG WON'T DEPLOY WHEN NEEDED. MY COMPLAINT CONCERNS HONDA'S PREDATORY PRICING FOR THIS COMPONENT - $580 FOR THE PART, MORE THAN $700 WITH DEALER INSTALLATION. THIS WOULD SEEM TO LEAD MOST OWNERS (POSSIBLY MYSELF INCLUDED) TO IGNORE A PROBLEM IN A CRITICAL SAFETY SYSTEM.*AK

Vehicle Speed Control
Filed Jun 28, 2002NY

WITH NO WARNING VEHICLE STARTED TO ACCELERATE. AND WAS HARD TO STOP. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 11, 2002KY

VEHICLE HAS STALLED 8 TIMES AT 30-65 MPH. DEALER WAS CONTACTED, SAID A RECALL WAS FORTHCOMING ON THIS ISSUE.*AK

Air Bags
Filed Jun 7, 2002TX

MECHANIC TOLD ME THAT THE SRS MODULE REPLACEMENT IS A "KNOWN PROBLEM" AND SHOULD BE RECALLED. *AK

Air Bags
Filed May 30, 2002OK

SUPPLEMENTAL RESTRAINT SYSTEM INDICATOR LIGHT ALWAYS GOES ON WHEN WE DRIVE THE CAR, WHICH MEANS THE SYSTEM HAS A PROBLEM AND WE WILL NOT BE ABLE TO BENEFIT FROM THE SRS IF THERE WERE A CRASH. THE MANUFACTURERTOLD OWNERS TO HAVE THE SRS CHECKED AFTER 10 YEARS OLD OF THE CAR. MY CAR IS ONLY 5 YEARS OLD AND HAS ONLY 42000 MILES ON IT. I GUESS THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THIS FAILURE.*AK

Suspension
Filed May 8, 2002AZ

VEHICLE WOULD PULL TO THE RIGHT WHILE DRIVING. VEHICLE BEEN TO DEALER ON FOUR OCCASIONS, AND PROBLEM REOCCURRING. *AK DEALER PERFORMED ALIGNMENT AND CONSUMER EVEN TRIED DIFFERENT TIRES, HOWEVER PROBLEM STILL EXIST. *TT

Electrical System › Ignition
Filed May 7, 2002NJ

WHILE DRIVING ON THE HIGHWAY THE CAR STALLED (NO POWER) WITHOUT WARNING. THIS OCCURRED SEVERAL TIMES BETWEEN THREE VISITS TO THE DEALERSHIP BEFORE BEING REPAIRED. I WAS INFORMED THAT MY IGNITION WAS BAD ON THE LAST VISIT (THE MECHANIC HAD TROUBLE STARTING THE CAR). NO PROBLEM EXCEPT THAT I NEVER HAD A PROBLEM STARTING THE CAR, EVEN AFTER HAVING TO START THE CAR AND MOVE IT AT THE DEALERSHIP ON THE DAY OF THE REPAIR. WHEN I INITIALLY DECLINED THE REPAIR SOLUTION (UNBELIEVABLE) I ASKED TO TALK TO THE MANAGER. THE MANAGER NEVER SPOKE TO ME BUT DID ADJUST THE PRICE DOWN BETTER THAN $50 AND MADE THE REPAIR WITHOUT MY CONSENT. I PAID RELUCTANTLY INFORMING THEM THAT IF THIS HAPPENED AGAIN THEY HAVE A SERIOUS PROBLEM ON THEIR HANDS. I THOUGHT ONLY TO USE THE INTERNET TO FIND IF THIS WAS A COMMON PROBLEM WITHOUT HAVING BEEN RECALLED. SOMEONE MAY HAVE LOST LOST THEIR LIFE OR WILL LOOSE THEIR LIFE. MY CAR HAS NOT STALLED SINCE BEING REPAIRED. MY LAST THREE CARS WERE HONDA ACCORDS. I DON'T THINK FUTURE PURCHASES WILL BE.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1997 Honda Accord → · Every Accord year → · How the figures are calculated →