NHTSA# 02 V 120 000/IGNITION SWITCH: ISLAND HONDA, MANAHAWKIN, NJ WAS UNABLE TO HONOR RECALL. NOT ENOUGH PARTS AVAILABLE. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
1997 Honda Accord complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE ABS SYSTEM ON HER VEHICLE WHICH IT HAS ALREADY BEEN REPLACED ONCE AND NOW SHE IS EXPIRIENCING THE SAME PROBLEM DEALER WAS CONTACTED AND HAS STATED THAT THE PROBLEM WAS ALREADY REPLACED THEREFORE THEY WON'T WORK ON THE VEHICLE AGAIN. TS
SRS LIGHT CAME ON AND HAS STAYED ON. DEALER ADVISED THAT WARRANTY IS EXPIRED AND BRING IT IN TO HAVE THEM DIAGNOSE THE PROBLEM COST $75.00. MORE THAN LIKELY $500.00 - 600.00 TO CORRECT. I ADVISED THAT I READ AN ARTICLE WHERE IN MOST CASED THE BUSHINGS COUNLD BE CLEANED AND REPLACED AT A CHARGE OF $50.00 - 75.00. SERVICE CLERK CLAIMS NOT TO HAVE EVER HEARD THAT. I HAVE READ, ON YOUR WEB SITE, MANY COMPLAINTS OF THIS MALFUNCTION ON MANY HONDA'S. DT
CONSUMER STATES THAT THE DEALER WANTS TO CHARGE THEM TO RECONNECT THE ALARM SYSTEM TO PERFORM THE RECALL ON THE VEHICLE. HONDA OF PRINCETON PRINCETON, NJ 609-683-0840 MR
THE CONSUMER IS CONCERN BECAUSE THE LUG WRENCH JACK DOES NOT FIT THE AFTER MARKET RIM. THE DEALERSHIP IS AWARE OF THE PROBLEM. MR
WHEN VEHICHLE STARTED THE SRS LIGHT DID NOT GO OFF. TOOK IT IN AND THEY RESET IT, BUT SAID THAT THERE WAS A DEFECT IN THE PART. LIGHT CAME BACK ONE DAY WHEN THE CAR WAS STARTED AFTER ABOUT TWO WEEKS. I HAVE A PROBLEM WITH HAVING TO PAY TO REPLACE A DEFECTIVE PART. THE DRIVERS MANUAL SAYS THAT THE AIR BAGS DO NOT NEED TO BE SERVICED UNTIL THE VEHICLE IS TEN YEARS OLD. DT
CONSUMER STATES THAT VEHICLE WAS TAKEN IN FOR AN IGNITION KIT TO BE REPLACED FOR VEHICLE NOT CRANKING. CONSUMER STATES AFTER THE REPAIR CONSUMER STATES PROBLEM SEEMED TO HAVE GOTTEN WORSE. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
NHTSA RECALL CAMPAIGN 02V120000 IGNITION SWITCH; THE OWNER DOES NOT AGREE WITH THE PROCESS THAT HONDA MANUFACTURE HAS INSTRUCTED THE DEALERSHIP TO CHARGE THE OWNERS TO REMOVE WIRES FOR REMOTE ENTRY/ALARM SYSTEM. HE WANTED THE HONDA MANUFACTURE TO SEND HIM A LETTER STATING THIS PROCESS IS IN CONJUNCTION WITH THE RECALL. THE PHONE NUMBERS THAT WAS GIVEN TO HIM BY THE CORPORATION ARE EITHER NOT WORKING OR THEY WILL NOT TRANSFER HIM TO THE CONTACT PERSON WHICH HE SPOKE TO WHEN FIRST CALLED. PLEASE DESCRIBE DETAILS. MR
THERE WAS AN OIL LEAK DUE TO AN ENGINE BLOCK CRACK. *YH
CONSUMER STATES THAT THE AIR BAG SENSOR LIGHT REMAIN ON WHILE DRIVING. DEALER AND THE MANUFACTURER HAS BEEN NOTIFIED. NLM
NO PARTS AVAILABLE RECALL#02V120000IGNITION SWITCH. HONDA AUTO DRIVE SANTA ANA, CA 714-547-3555. NLM
CONSUMER STATES THAT THE AIR BAG INDICATOR LIGHT STAY ON WHILE DRIVING. DEALER AND THE MANUFACTURER HAS BEEN NOTIFIED . FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *MR
THE SRS INDICATOR LIGHT APPEARS ON THE DASHBOARD. LIGHT STAYS ON UNTIL VEHICLE IS SHUT OFF. DEALERSHIP IS AWARE OF THE PROBLEM. *MR WHILE THE CONSUMER WAS DRIVING THE SRS LIGHT CAME ON DUE TO A FAULTY AIR BAG SYSTEM WHICH NEEDED TO BE REPAIRED. THE CONSUMER WANTED THE REPAIR COST TO BE COVERED BY EXTENDED WARRANTY, BUT THE DEALER DENIED REPAIR UNDER WARRANTY. *YH
APPROXIMATELY ONE YEAR AFTER THE PURCHASE OF THE VEHICLE, THE SRS LIGHT ILLUMINATED. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP WHERE THE LIGHT WAS TURNED OFF AND ADJUSTED. THE LIGHT ILLUMINATED AGAIN BUT COULD NOT BE TURNED OFF AT THE DEALERSHIP. CONSUMER TOOK THE VEHICLE IN FOR A FULL INSPECTION AND WAS ADVISED THAT THE AIR BAG SYSTEM NEEDED REPLACED. CONSUMER FEELS IT IS NOT HER FINANCIAL RESPONSIBILITY. *JG
THE SRS CONTROL UNIT HAD FAILED AND WAS REPLACED. *SCC
CONSUMER STATES THAT DELAER IS CHARGING FOR THE DISCONNECTING OF AN ALARM IN ORDER TO CORRECT RECALL.*JB
CONSUMER RECEIVED RECALL NOTICE 02V120000 FOR IGNITION SWITCH. TECHNICIAN LEFT LIVE WIRES HANGING FROM UNDERNEATH DASHBOARD.*AK
PRIOR TO THE RECALL THE IGNITION SWITCH FAILED CAUSING THE ENGINE TO COMPLETELY STOP. *YH
CONSUMER RECEIVED A RECALL NOTICE ON FAULTY IGNITION SWITCH. CONSUMER CONTACTED THE DEALER TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL SERVICE DONE, BUT THE DEALER TOLD HIM THAT HE WILL BE CHARGED FOR THE LABOR BECAUSE HIS VEHICLE HAD AN AFTERMARKET ALARM SYSTEM. *YH
WHEN PUSHING BUTTON TO OPEN OR CLOSE WINDOW, WINDOW GOES REALLY SLOW. TOOK VEHICLE TO DEALER, AND THEY STATED THEY WOULD CHANGE DRIVER'S SIDE SWITCH. LESS THAN TWO YEARS LATER, WINDOW WAS STARTING TO MOVE SLOWLY AGAIN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AKI
CONSUMER STATES THAT HONDA MANUFACTURER IS REFUSING TO DO ANY RECALL ON VEHICLE CAUSE VEHICLE WAS MADE IN CANADA, AND THE HONDA CANADA IS REFUSING TO DO ANY RECALL ON VEHCILE CAUSE VEHICLE IS NO LONGER IN CANADA. ALSO PER HONDA USA VEHICLE IS REGISTERED IN CANADA. NLM
WHILE DRIVING FRONT END BECOMES ERRATIC WITH MOVEMENT FROM LEFT TO RIGHT, ALSO, VIBRATES IN THE FRONT END OF VEHICLE. TOOK VEHICLE TO DEALER. DEALER STATED STATED THAT PROBLEM WERE HANKOOK TIRES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
DEALERSHIP IS REFUSING TO REMOVE ALARM SYSTEM TO DO RECALL O2V120000 REPAIRS ON IGNITION SYSTEM. AK
CONCERNING THE IGINITION SWITCH RECALL ON HONDA VEHICLES - WHY SHOULD CONSUMERS BE MADE TO PAY ALMOST ONE HUNDRED DOLLARS TO HAVE AN ALARM SYSTEM REWIRED FOR THE VEHICLE??? THE RECALL WAS NOT THE FAULT OF THE CONSUMER, AND HONDA DEALERSHIPS ARE CHARGING EXORBITANT PRICES TO HAVE THE ALARM SYSTEM REWIRED. EVEN IF THE ALARM IS NOT A HONDA PART, THE 1997 MODEL DID NOT COME WITH AN ALARM, SO OBVIOUSLY ONE HAD TO BE BOUGHT, AND IF THE HONDA HAS TO REMOVE THE WIRES BECAUSE OF THEIR RECALL, THEN THERE SHOULD BE NO REASON TO HAVE TO PAY SUCH HIGH FEES TO HAVE THOSE WIRES REPLACED.*AK
INTERMITTENT STALLING. *AK
AIRBAG LIGHT WAS ON AT ALL TIME, DEALER REPLACED DRIVER'S AIRBAG.*AK *YH
CONSUMER STATES THE VEHICLE LEAKS FROM THE SUNROOF WHEN RAINING. DEALER HAS BEEN NOTIFIED.*JB
CONSUMER TOOK VEHICLE TO DEALER FOR RECALL 02V120000 IGNITION SWITCH REPAIRS. DEALER ADVISED CONSUMER THAT SHE WOULD HAVE TO WAIT UNTIL CAR HAS 50000 MILES BEFORE THEY WOULD DO REPAIRS. *AK
WHILE TRAVELING 70 MPH, OWNER WENT TO REACH FOR THE RADIO AND ACCIDENTALLY HIT GEAR SHIFT. LEVER MOVED AND WENT INTO NEUTRAL. MANUFACTURER STATED THAT THIS DESIGN FEATURE IS WITHIN SPECIFICATIONS. PLEASE DESCRIBE DETAILS. *AK
WHILE DRIVING AT 65 MPH CONSUMER HAD TO APPLY THE BRAKES TO SLOW DOWN, AND WHEN DOING SO, VEHICLE STARTED TO ACCELERATE AND NOT SLOW DOWN AT ALL. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO ANYTHING.*AK
WHILE TRAVELING ABOUT 70MPH ON HIGHWAY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, AND HIT ANOTHER VEHICLE AND FLIPPED OVER. DEALERSHIP WAS AWARE OF PROBLEM.*AK
NHTSA RECALL 02V120000 CONCERNING IGNITION SWITCH FAILURE. GWINNETTE PLACE HONDA, GA; PARTS ARE ON BACK ORDER, AND DEALERSHIP DOESN'T KNOW WHEN PARTS ARE COMING IN. DEALERSHIP TOLD CONSUMER TO GO TRY ANOTHER LOCATION, WITH LACK OF CONCERN FOR REFERRALS. PLEASE DESCRIBE DETAILS. *AK
HORN STARTS BLOWING WHILE DRIVING, WITHOUT YOU TOUCHING THE HORN BUTTONS. THIS HAPPENS WITHOUT WARNING. THE DEALERS DOES NOT KNOW THE CAUSE. WHEN THE HORN STARTS BLOWING IT DEPROGRAMS THE ALARM AND KEYLESS ALARM REMOTES.*AK
WHILE DRIVING ON HIGHWAY AIR BAG LIGHT CAME ON WITHOUT WARNING. VEHICLE CHECKED BY DEALER, WHO ADVISED CONSUMER THAT AIRBAG IS INOPERATIVE AND NEEDS TO BE REPLACED. AIR BAG HAS NOT PREVIOUSLY DEPLOYED.*AK
DEALERSHIP IS REFUSING TO DO RECALL 02V12000 REPAIRS CONCERNING IGNITION SWITCH.AK
ERRATIC PERFORMANCE IS ACCURRING IN THIS VEHICLE WITH LIGHTS COMING ON WITHOUT SWITCH BEING ON. ALSO, OWNER NOTICES OTHER FAILURES. HE WAS TOLD THAT VEHICLE WAS NOT PART OF THE RECALL 02V120000 CONCERNING IGNITION SWITCH. PLEASE DESCRIBE DETAILS. *AK
I TOOK MY VEHICLE IN TO THE DEALERSHIP TO HAVE THE SRS LIGHT CHECKED OUT. I WAS TOLD IT WAS A SYSTEM UNIT FAILURE. I WAS GIVEN A PRICE $852.63 TO GET THIS REPAIRED. BY GETTING THIS REPAIRED/REPLACED I WOULD HAVE A 1 YEAR WARRANTY; BUT NO GUARANTEE THAT IT WON'T HAPPEN AGAIN WITHIN OR AFTER A YEAR. AFTER RESEARCHING YOUR WEBSITE (NHTSA), I SAW A HUGE NUMBER OF COMPLAINTS ON THE SAME MATTER. I THEN DECIDED TO WAIT TO GET IT REPLACED; THIS IS TOO MUCH MONEY TO HAVE IT CONTINUALLY REPLACED. I WANTED TO KNOW IF HONDA WILL BE SENDING OUT A RECALL. OR IS THIS A LOST CAUSE.*AK
WHILE DRIVING THE ENGINE JUST QUITS.*AK
WHILE DRIVING AIR BAG LIGHT STAYS ON. DEALER NOTIFIED. *AK *YH
CONSUMER STATES SRS LIGHT CAME ON AS VEHICLE WAS STARTED AND STAYED ON, THE DEALERSHIP RESET THE SYSTEM. ANOTHER OCCASION, THE SRS LIGHT CAME ON UNDER THE SAME CONDITIONS. CONSUMER TOOK VEHICLE BACK TO DEALER AND WAS TOLD THERE WAS A DEFECT IN THE PART AND IT WOULD HAVE TO BE ORDERED. CONSUMER HAS DIFFICULTY ACCEPTING THE FACT THAT SHE IS RESPONSIBLE FOR A DEFECTIVE PART IN THE SRS SYSTEM. *TT
WHEN STARTING VEHICLE SRS WARNING LIGHT CAME ON AND STAYED ON. DEALER SAYS A COMPUTER CHIP HAS TO BE REPLACED.*AK
VEHICLE WAS INVOLVED IN A COLLISION. UPON IMPACT, REAR LAP BELT UNBUCKLED WHERE AN UNOCCUPIED CHILD RESTRAINT WAS LOCATED. DEALER HAS BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
AFTER STARTING VEHICLE AIR BAG SENSOR LIGHT CAME ON AND STAYED ON. CONTACTED DEALER . HAD TO REPLACE AIR BAG SYSTEM.*AK
THE AIRBAG CONTROL UNIT FAILED SPONTANEOUSLY (NO ACCIDENT OR TAMPERING) IN A VERY WELL MAINTAINED AND RELATIVELY NEW VEHICLE. FAILED CONTROL UNIT MEANS THE AIRBAG WON'T DEPLOY WHEN NEEDED. MY COMPLAINT CONCERNS HONDA'S PREDATORY PRICING FOR THIS COMPONENT - $580 FOR THE PART, MORE THAN $700 WITH DEALER INSTALLATION. THIS WOULD SEEM TO LEAD MOST OWNERS (POSSIBLY MYSELF INCLUDED) TO IGNORE A PROBLEM IN A CRITICAL SAFETY SYSTEM.*AK
WITH NO WARNING VEHICLE STARTED TO ACCELERATE. AND WAS HARD TO STOP. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
VEHICLE HAS STALLED 8 TIMES AT 30-65 MPH. DEALER WAS CONTACTED, SAID A RECALL WAS FORTHCOMING ON THIS ISSUE.*AK
MECHANIC TOLD ME THAT THE SRS MODULE REPLACEMENT IS A "KNOWN PROBLEM" AND SHOULD BE RECALLED. *AK
SUPPLEMENTAL RESTRAINT SYSTEM INDICATOR LIGHT ALWAYS GOES ON WHEN WE DRIVE THE CAR, WHICH MEANS THE SYSTEM HAS A PROBLEM AND WE WILL NOT BE ABLE TO BENEFIT FROM THE SRS IF THERE WERE A CRASH. THE MANUFACTURERTOLD OWNERS TO HAVE THE SRS CHECKED AFTER 10 YEARS OLD OF THE CAR. MY CAR IS ONLY 5 YEARS OLD AND HAS ONLY 42000 MILES ON IT. I GUESS THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THIS FAILURE.*AK
VEHICLE WOULD PULL TO THE RIGHT WHILE DRIVING. VEHICLE BEEN TO DEALER ON FOUR OCCASIONS, AND PROBLEM REOCCURRING. *AK DEALER PERFORMED ALIGNMENT AND CONSUMER EVEN TRIED DIFFERENT TIRES, HOWEVER PROBLEM STILL EXIST. *TT
WHILE DRIVING ON THE HIGHWAY THE CAR STALLED (NO POWER) WITHOUT WARNING. THIS OCCURRED SEVERAL TIMES BETWEEN THREE VISITS TO THE DEALERSHIP BEFORE BEING REPAIRED. I WAS INFORMED THAT MY IGNITION WAS BAD ON THE LAST VISIT (THE MECHANIC HAD TROUBLE STARTING THE CAR). NO PROBLEM EXCEPT THAT I NEVER HAD A PROBLEM STARTING THE CAR, EVEN AFTER HAVING TO START THE CAR AND MOVE IT AT THE DEALERSHIP ON THE DAY OF THE REPAIR. WHEN I INITIALLY DECLINED THE REPAIR SOLUTION (UNBELIEVABLE) I ASKED TO TALK TO THE MANAGER. THE MANAGER NEVER SPOKE TO ME BUT DID ADJUST THE PRICE DOWN BETTER THAN $50 AND MADE THE REPAIR WITHOUT MY CONSENT. I PAID RELUCTANTLY INFORMING THEM THAT IF THIS HAPPENED AGAIN THEY HAVE A SERIOUS PROBLEM ON THEIR HANDS. I THOUGHT ONLY TO USE THE INTERNET TO FIND IF THIS WAS A COMMON PROBLEM WITHOUT HAVING BEEN RECALLED. SOMEONE MAY HAVE LOST LOST THEIR LIFE OR WILL LOOSE THEIR LIFE. MY CAR HAS NOT STALLED SINCE BEING REPAIRED. MY LAST THREE CARS WERE HONDA ACCORDS. I DON'T THINK FUTURE PURCHASES WILL BE.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Honda Accord → · Every Accord year → · How the figures are calculated →