Page 2 of 2 · complaints 51–60 of 60

2010 Honda Accord Crosstour complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

EngineCrash2 injured
Filed Nov 21, 201246,900 milesTN

DRIVER ENTERED PARKING GARAGE, STOPPED, RECEIVED PARKING TICKET, ARM RAISED ON PARKING ENTRANCE MACHINE, DRIVER REMOVED FOOT FROM BRAKE, CAR BEGAN TO ACCELERATE. SPEED CONTINUOUSLY INCREASED. DRIVER PRESSED BRAKES TWICE - NO RESPONSE FROM BRAKES. DRIVER SWERVED RIGHT TO AVOID CAR ON LEFT. CAR JUMPED 5 INCH CURVE, KNOCKED OVER FREE STANDING METAL SIGN. CAR CONTINUED TO ACCELERATE. DRIVER SAW WALL AT LEFT AND AIMED CAR AT WALL, INTENTIONALLY. DRIVER BELIEVED THAT CRASHING CAR WAS THE ONLY WAY TO STOP THE CAR. DRIVER AIMED AT AND HIT WALL "HEAD ON". AIR BAGS DEPLOYED. CAR JUDGED TOTAL LOSS. DRIVER SUFFERED DAMAGED RIGHT KNEE (BROKEN TIBIA PLATEAU, TORN CARTILAGE, DAMAGED LOWER FEMUR), BROKEN NOSE, BROKEN EYE SOCKET.. PASSENGER SUFFERED BROKEN LEFT HAND AND BRUISED RIBS. EMERGENCY MEDIAL TEAM TOOK DRIVER/PASSENGERS TO HOSPITAL; RELEASED AFTER 11 HOURS. TOTAL TIME OF CAR ACCELERATION INCIDENT DESCRIBED HERE - 4 TO 5 SECONDS. IMPACT SPEED ESTIMATED BETWEEN 30 AND 50 MPH. *TR

Service Brakes
Filed Sep 30, 20124,896 milesMA

FLOORBOARD/VIBRATION SHAKE AT 22MPH AND 72MPH. BRAKE PULSATION - DEALER TURNED ROTORS, REPLACED ROTORS, AND STILL HAVE BRAKE PULSATION. WE HAVE HAD NUMEROUS PROBLEMS WITH OUR HONDA CROSSTOUR - NORMAL ACCELERATION AT 22MPH GAS PEDAL, BRAKE, FLOORBOARDS SHAKE. WHEN CRUISING AT 72MPH OR GOING DOWN SLIGHT DECLINE ENTIRE CAR SHAKES. BRAKES WERE PULSATING AT 4896 MILES, 10K MILES, 18K MILES, AND STILL ARE NOT CORRECT AT 20K MILES. WHAT DEALER HAS DONE SO FAR - JUL 2011 - TURNED ROTORS, ROAD FORCE BALANCED TIRES/WHEELS - NO IMPROVEMENTS WITH VIBRATION AT 22 AND 72 MPH - DEALER WANTED TO WAIT FOR DONOR PARTS TO REPLACE DRIVE SHAFT ASSEMBLY (WE WAITED 4 MONTHS) - HONDA TSB DRIVE SHAFT ASSEMBLY 29 OCT 2011 - COMPLAINED ABOUT VIBRATION AT 22 AND 72MPH AGAIN, AND BRAKE PULSATION, DEALER REPLACE FRONT AXLES - NO IMPROVEMENTS - AND REPLACED FRONT ROTORS. 18 JUL 2012 - COMPLAINED ABOUT VIBRATION AT 22 AND 72 MPH, AND BRAKE PULSATION AGAIN - DEALER REPLACED ROTORS - DEALER BALANCED TIRES AND WHEELS AGAIN. AUGUST/SEPTEMBER 2012 - HONDA REGIONAL REP CAME IN - ROAD FORCE BALANCE TIRES AGAIN -SWAPPED OUT FRONT TIRES AND RIMS, SHUTDOWN VCM, SWAPPED OUT COMPUTER NO IMPROVEMENTS - VIBRATION/SHUDDER STILL PRESENT AT 22MPH AND 72MPH- BRAKES STILL PULSATING 24 SEPT 2012 - NATIONAL HONDA REP CAME IN CHECKED VALVE TOLERANCES - CYLINDER 5 VALVES TIGHT CAUSING MISFIRES - DIDN'T IMPROVE VIBRATION/SHUDDER REPLACED AXLES AGAIN, REPLACED TORQUE CONVERTER ENGINE VIBRATION IS BETTER AT 22MPH BUT WORSE AT 72 MPH

Service Brakes, Hydraulic
Filed Mar 23, 201216,000 milesMI

APPLIED BRAKES ON FREEWAY AT 70 MPH TO EXIT RAMP,STEERING WHEEL STARTED TO VIBRATE . MY 2010 HONDA CROSSTOUR HAS APPROX. 16000 MILES. VEHICLE IS UNSTABLE WHEN THIS OCCURS. *TR

Suspension
Filed Dec 12, 20119,153 milesWV

TL* THE CONTACT OWNS A 2010 HONDA ACCORD CROSS TOUR. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT EXPERIENCED SEVERE VIBRATION IN THE STEERING WHEEL, INCLUDING THE FRONT DRIVER AND PASSENGER SEATS. IN ADDITION, THE BRAKE PEDAL WOULD PULSATE UPON ENGAGING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE VIBRATION WAS A CHARACTERISTIC OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,153. UPDATED 01/13/12*LJ

Power Train › Driveline
Filed Mar 14, 20117,200 milesMI

VEHICLE EXHIBITS A WHINING NOISE AT 50 55 MPH. IT SOUNDS LIKE A GEAR NOISE FROM THE TRANSMISSION OR REAR AXLE. MY VEHICLE HAS 7000 MILES ON IT NOW AND THE NOISE HAS BEEN ALWAYS THERE SINCE THE VEHICLE WAS NEW. THE PROBLEM IS GETTING WORSE AND I AM CONCERNED THE NOISE EXHIBITS A POTENTIAL FAILURE RESULTING IN A VEHICLE ACCIDENT. *TR

Vehicle Speed ControlCrash
Filed Feb 11, 20117,000 milesWI

HAD A PROBLEM WITH VEHICLE SPEED CONTROL WHEN GETTING OFF FREE WAY ON OFF RAMP , TRYED TO STOP USING BRAKE BUTT CAR WAS SILL ACCELERATING . HAD TO APPLY BRAKES VERY HARD TO SLOW CAR DOWN GOT CLOSE TO END OF RAMP HAD TO PUT CAR IN NEURTAL AND THEN SAW THE TACK JUMP UP 6000 RPM AND BACK DOWN TO 700 RPM ALSO AT SAME TIME WHITE SMOKE WAS COMING OUT ALL SIDES OF CAR. SMOKE COULD HAVE BEEN FROM BRAKES OR HIGH RPMS ON ENG. CRUISE CONTROL WAS OFF. TOOK CAR TO DEALER THEY FOUND NO PROBLEM.

Visibility › Rear Window Wiper/WasherCrash
Filed Jan 14, 20114,000 milesMI

VEHICLE VISIBILITY FOR THE REAR OF THE VEHICLE IS INADEQUATE. CAN NOT BACK UP SAFELY WITH THE CONFIDENCE THAT ALL IS CLEAR BEHIND THE VEHICLE. *TR

Structure1 injured
Filed Nov 30, 20103,504 milesAR

ON SUNDAY, NOVEMBER 28, 2010, UPON OPENING THE TRUNK, THE REAR CARGO AREA COVER DROPPED DOWN AND HIT MY FOREHEAD LEAVING A LARGE BRUISED LUMP. TODAY IS TUESDAY, NOVEMBER 30, 2010 AND I STILL HAVE PAIN AND HEADACHES. THE COVER WAS COMPLETELY UNHOOKED WITH NOTHING HOLDING IT SAFELY IN PLACE. THERE IS NO LOCKING MECHANISM FOR THE REAR CARGO AREA COVER. IT APPEARS THAT THE SIDE HOOKS BECAME UNHOOKED (PRESSURE FIT ONLY) AND THE "MOUNTING PINS' ARE AS THE FLETCHER HONDA SERVICE MANAGER SAID, ONLY FOR GUIDANCE AND ALIGNMENT. NOT TO PROVIDE SUPPORT OR KEEP THE REAR CARGO AREA COVER IN PLACE. THERE IS NOTHING TO PREVENT THE REAR AREA CARGO COVER TO NOT FALL OUT AND DOWN. AND WHEN EXPLAINING TO FLETCHER HONDA'S SERVICE MANAGER ON MONDAY, NOVEMBER 29, 2010 THE PROBLEM AND UNHOOKING ONLY ONE SIDE HOOK, THE COVER FELL DOWN ON THAT SIDE FIRST, THEN THE OTHER SIDE HOOK UNHOOKED AND THE ENTIRE COVER RELL DOWN. THE SERVICE MANAGER SAYS HE HAS NO ABILITY TO CHANGE DESIGNS, HOWEVER, HE SAID HE WILL PASS THIS INFORMATION ONTO HIS HONDA REP. I WAS GIVEN A 1-800 NUMBER TO CALL. TODAY, NOVEMBER 30, I CALLED AND THIS INFORMATION IS TO BE GIVEN TO A HONDA CASE MANAGER WITHIN 1-2 BUSINESS DAYS. ALSO - PREVIOUS COMPLAINT WAS FILED -- 10368291. I PROVIDED THE WRONG VIN AS I WAS LOOKING AT OUR BUICK'S INSURANCE CARD, NOT THE HONDA CROSSTOUR. CORRECT VIN IS SUPPLIED WITH THIS REVISED COMPLAINT. *TR

Visibility › Sun/Moon Roof Assembly
Filed Nov 18, 20108,000 milesTX

TL*THE CONTACT OWNS A 2010 HONDA ACCORD CROSSTOUR. WHILE DRIVING 70 MPH THE SUNROOF EXPLODED AND SHATTERED CAUSING GLASS TO HIT OTHER DRIVERS. THE CONTACT STATED THAT THE FAILURE WAS CAUSED BY PRESSURE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT SOMETHING HIT THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 8,000.

Service Brakes, Hydraulic
Filed Oct 22, 20101,000 milesUT

MY NEW 2010 HONDA ACCORD CROSSTOUR HAS THE SAME BRAKE PROBLEM AS THE RECALLED 2007 ODYSSEY. AFTER STOPPING IF YOU RELEASE THE BRAKE PEDAL AND THAN LIGHTLY APPLY PRESSURE TO STOP THE CAR FROM ROLLING FORWARD THE PEDAL BECOMES SPONGY AND STARTS TO GO DOWN TOWARDS THE FLOOR. IT GOES DOWN ABOUT 2 INCHES LOWER THAN A FIRST APPLICATION. I HAVE HAD THIS REPORTED TO THE DEALER 3 TIMES AND THEY SAY THEIR IS NO CURRANT FIX. PROBLEM HAS CONTINUED SINCE IT WAS BRAND NEW. I TRADED MY 07 ODYSSEY IN FOR THIS SAME PROBLEM. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Honda Accord Crosstour → · Every Accord Crosstour year → · How the figures are calculated →