Owners filed 1 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer › lpg systems. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Equipment › Recreational Vehicle/Trailer › Lpg Systems
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3 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer22V591000
Filed Aug 8, 20225,446 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Risk. An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy. Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Lines and Fittings22V432000
Filed Jun 17, 202212,285 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Risk. A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy. Dealers will inspect and replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 29, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.67.
Equipment › Other › Labels22V199000
Filed Mar 29, 202226 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021-2022 North Trail trailers. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label, is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk. An overloaded vehicle can increase the risk of a crash.
Remedy. Dealers will send replacement certification labels to owners, free of charge. Owner notification letters were mailed May 4, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
What owners reported
Newest filings
Equipment › Recreational Vehicle/Trailer › Lpg Systems
Filed Apr 27, 2022CO
The contact owns a 2022 NASH Northwood Fifth Wheel RV. The contact stated that while attempting to use the propane over he became aware that the regulator had malfunctioned and was inoperable. The RV was taken to the local dealer but was diagnosed with no failure found however, the regulator was replaced. The manufacturer was notified of the failure. There was no failure mileage.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 8, 2022. Source: NHTSA Office of Defects Investigation.