No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Equipment › Other › Labels22V199000
Filed Mar 29, 202226 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021-2022 North Trail trailers. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label, is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk. An overloaded vehicle can increase the risk of a crash.
Remedy. Dealers will send replacement certification labels to owners, free of charge. Owner notification letters were mailed May 4, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 North Trail and Mallard recreational trailers. The refrigerator roof vents were not routed properly during production.
Risk. An improperly routed vent may allow the refrigerator to overheat, increasing the risk of a fire. Further, exhaust gas trapped inside the vehicle can cause carbon monoxide poisoning, increasing the risk of injury or death.
Remedy. Dealers will inspect the roof vent, and repair the vent sleeve connection if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Filed Jun 17, 20212,486 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard, Wilderness, Trail Runner and 2020-2021 North Trail trailers. The LP gas lines may not have been tightened properly on the outside cooktops, which could result in a gas leak.
Risk. A gas leak can increase the risk of a fire.
Remedy. Dealers will inspect and tighten the LP gas lines, and test the propane system for leaks, free of charge. Owner notification letters were mailed August 10, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Filed Jun 4, 202122,326 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy. Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 29, 2022. Source: NHTSA Office of Defects Investigation.