Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 North Trail and Mallard recreational trailers. The refrigerator roof vents were not routed properly during production.
Risk. An improperly routed vent may allow the refrigerator to overheat, increasing the risk of a fire. Further, exhaust gas trapped inside the vehicle can cause carbon monoxide poisoning, increasing the risk of injury or death.
Remedy. Dealers will inspect the roof vent, and repair the vent sleeve connection if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Filed Jun 17, 20212,486 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard, Wilderness, Trail Runner and 2020-2021 North Trail trailers. The LP gas lines may not have been tightened properly on the outside cooktops, which could result in a gas leak.
Risk. A gas leak can increase the risk of a fire.
Remedy. Dealers will inspect and tighten the LP gas lines, and test the propane system for leaks, free of charge. Owner notification letters were mailed August 10, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Filed Jun 4, 202122,326 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy. Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Suspension › Multiple Axle21V009000
Filed Jan 14, 202176 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard M180BH recreational trailers. These units had incorrect axle, rims, and tires installed during production.
Risk. The incorrect axles, rims, and tires can cause the trailer to be overloaded, increasing the risk of a crash.
Remedy. Heartland will notify owners, and dealers will replace the axle, rims, tires and the spare tire, free of charge. The recall began January 28, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Equipment20V486000
Filed Aug 18, 2020204 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard travel trailers. The liquid propane (LP) hose and connector may contact the suspension shackle.
Risk. Contact with the shackle can cause premature failure of the LP hose, increasing the risk of a fire in the presence of an ignition source.
Remedy. Heartland will notify owners, and dealers will relocate the hose to prevent the LP hose/connector from being able to make contact with the shackle. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
What owners reported
Newest filings
Suspension
Filed May 22, 2024AZ
Frame has broken in 2 locations at spring attachment bracket.
Suspension
Filed Feb 25, 2024NY
Frame broke where leaf spring is attached to trailer.
Power Train › Axle Assembly
Filed Aug 10, 2021CA
2021 HEARTLAND MALLARD. CONSUMER WRITES IN REAFRDS TO AXLE SAFETY RECALL. THE CONSUMER STATED THE LOWER METAL SIDING SEPARATED FROM THE TRAILER AND BEGAN SCRAPING THE TIRES. THE CONSUMER BELIEVED THIS WAS CAUSED BY THE LARGER TIRES RECOMMENDED BY THE RECALL NOTICE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ALONG WITH THE TRAILER'S DELAMINATING. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONSUMER REFERENCED RECALL 21V-009.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 22, 2021. Source: NHTSA Office of Defects Investigation.