2018 Heartland Mallard

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Trailer Hitches	1		0	0	0
Suspension	1		0	0	0

1 safety recall

Part 573 reports

Equipment › Recreational Vehicle/Trailer › Lpg Systems21V428000

Filed Jun 4, 202122,326 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Risk. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy. Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

What owners reported

Newest filings

Trailer Hitches

Filed Aug 23, 2022MI

They trailer hitch that I have used with this travel trailer has begun to fail. The head tilt spacers are beginning to elongate and will reach failure with continued use. The manufacturer indicated that this would be caused by overloading or a sharp turn, but neither of those events have happened. Luckily I caught the dialing part when I did, if the spacers would have failed the entire hitch could have failed. An internet search indicates that this premature failure is a known and common problem.

Suspension

Filed Aug 11, 2022900 milesID

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2019

Year	Complaints	Recalls	Fires	Assessment
2024	0	1	0	Routine
2023	1	2	1	Routine
2022	0	1	0	Routine
2021	3	5	0	Routine
2020	0	2	0	Routine
2019	6	2	1	Routine
2018 — this page	2	1	0	Routine
2017	4	3	2	Routine
2016	0	1	0	Routine

Compare every Mallard year →

Other Heartland models

All Heartland models →

Cyclone 65 Bighorn 47 Sundance 19 Big Country 15 Road Warrior 11 Landmark 10 Elkridge 9 Trail Runner 8 Pioneer 7 North Trail 7

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 4, 2021. Source: NHTSA Office of Defects Investigation.