2006 Heartland Landmark

Defect. HEARTLAND RV IS RECALLING 6,002 MY 2005-2008 BIG COUNTRY, LANDMARK, BIG HORN, CYCLONE, RAZOR, SUNDANCE, AND TRAIL RUNNER FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy. HEARTLAND RV IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR HEARTLAND RV AT 1-574-262-8030.

TL*THE CONTACT OWNS A 2006 HEARTLAND LANDMARK RV. THE VEHICLE HAS POLARIS LOAD BOSS TIRES, SIZE 235/85/R16. ON OCTOBER 12, 2008, WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD NOISE. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE DETACHED FROM THE WHEEL. HE REPLACED THE TIRE WITH THE SPARE. THE FAILURE MILEAGE WAS 1,500. UPDATED 11/12/08 *BF UPDATED 11/13/08. *JB

TL*THE CONTACT OWNS A 2009 (NA) HEARTLAND LANDMARK TRAILER. WHEN THE CONTACT TOOK THE TRAILER TO A MECHANIC TO HAVE A BIKE RACK WELDED ON, HE WAS INFORMED THAT THE REAR SPRINGS HAD COLLAPSED. IN ADDITION, THE ROCKER ASSEMBLY ATTACHMENT WAS TOUCHING THE GAS LINE ON THE FRAME OF THE TRAILER. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE TRAILER HAS NOT YET BEEN USED BY THE CONTACT. THE FAILURE MILEAGE WAS NOT APPLICABLE.

ENROUTE TO DISNEY WORLD ON 10/27/07 ON I-95 HAD BLOWOUT OF TRAIL AMERICA TIRES ON PASSENGER REAR OF TRAVEL TRAILER. DID MAJOR DAMAGE TO TRAILER. BOUGHT REPLACEMENT SPARE IN ORLANDO. ON RETURN TRIP ON 11/3/07 HAD SECOND BLOWOUT. PASSENGER SIDE FRONT TIRE OF TRAVEL TRAILER. TRAIL AMERICA TIRES IMPORTED BY JCA CORPORATION. DID ADDITIONAL MAJOR DAMAGE TO TRAILER. OVER $4,000.00 TOTAL DAMAGE TO TRAILER. HAD TO PURCHASE REPLACEMENT TIRES IN JACKSONVILLE, FL TO GET HOME AT COST IN EXCESS OF $1,400.00. NOTIFIED JCA CORPORATION. RETURNED ALL FIVE TIRES TO THEM FOR TESTING. THEY REQUESTED COST OF TIRES AND COST OF DAMAGE TO TRAILER. SUPPLIED TO THEM. THEY NOW REFUSE TO EVEN COMMUNICATE WITH ME AND HAVE, AFTER 4 SPECIFIC REQUESTS REFUSED TO RETURN MY TIRES. NUMEROUS OTHERS THAT HAVE HAD TRAIL AMERICA TIRES IMPORTED BY JCA CORPORATION HAVE HAD PROBLEMS. THERE IS DEFINITELY A DEFECT IN THESE TIRES AND I AM OF THE OPINION THAT SINCE TRAIL AMERICA TIRES WERE NOT LISTED IN YOUR LIST OF TIRES AND THEY HAD NO DOT NUMBER STAMPED ON THEM THAT THEY WERE ILLEGAL. *TR

I HAVE A 2006 LANDMARK 5TH WHEEL RV MADE BY HEARTLAND IN INDIANA. A WATER LEAK WAS FOUND UNDER THE UNIT JUST BEHIND THE BACK WHEELS. AFTER TAKING IT TO A REPAIR SHOP WHERE IT WAS PURCHASED, THE WATER TANK FELL OUT WITH THE SUPPORT LANDING ON THE REAR AXLE. THIS OCCURRED WHEN THE RV WAS MOVED FROM THE PARKING AREA TO THE SERVICE SHOP AREA. THE SHOP HAD ANOTHER 2005 LANDMARK THAT HAD THE SAME PROBLEM - WATER TANK SUPPORT LAYING ON THE REAR AXLE. THEY FOUND THE WELDS ON WERE JUST SPOT WELDS AND NOT ADEQUATE TO SUPPORT THE WATER TANKS. MY WIFE MET ANOTHER COUPLE IN TOWN THAT HAD A 2006 LANDMARK AND HAD THE WATER TANK SUPPORT FAIL AND WAS LAYING ON THE REAR AXLE. THIS OCCURRED WHILE THEY WERE DRIVING THIS SUMMER. I DON'T KNOW ABOUT THE OTHER TWO, BUT OUR WATER TANK WAS NEVER FILLED ABOVE HALF FULL AT ANY TIME SINCE WE PURCHASED IT. THIS IS 3 IN THE CITY OF TUCSON ALONE THAT I KNOW OF. THIS TYPE OF THING SHOULD BE COVERED BY A RECALL SINCE IT IS CERTAINLY A HAZARD ON THE HIGHWAYS. THE COMPANY DOES NOT STAND BEHIND ITS RVS SINCE THE 1 YEAR WARRANTY HAS EXPIRED. HEARTLAND IS NOT ON THE LIST OF MANUFACTURER'S SO I'M USING ANOTHER. *TR