2013 Heartland Bighorn

Routine

Owners filed 8 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Tires4
000
Wheels3
000
Electrical System1
000

2 safety recalls

Part 573 reports
Equipment › Other › Labels15V482000
Filed Jul 30, 20151,680 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Remedy. Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Equipment13V181000
Filed May 7, 2013890 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.

Risk. If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Remedy. Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

What owners reported

Newest filings
Tires
Filed Jan 8, 201615,000 milesNY

TL* THE CONTACT OWNS A 2013 HEARTLAND BIGHORN EQUIPPED WITH POWER KING TIRES, TIRE LINE: TOWMAX, TIRE SIZE: 215/80/R16, AND DOT NUMBER: 83B5GPB. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR DRIVER'S SIDE TIRE EXPLODED WHICH CAUSED DAMAGE TO THE PROPANE FUEL LINE AND BRAKE LINE. IN ADDITION, AS A RESULT THE FLOORING ABOVE THE DEFECTIVE TIRE WAS SEVERELY DAMAGED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE DAMAGED TIRE WAS REPLACED WITH A SPARE. THE CONTACT PLANNED TO REPLACE THE FOUR TIRES ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 15,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Oct 22, 201514,000 milesNY

TL* THE CONTACT OWNS A 2013 HEARTLAND BIG HORN EQUIPPED WITH A FRIGIDAIRE, MODEL NUMBER: CFMV152CLBA MICROWAVE AND SERIAL NUMBER: KG25001782. THE CONTACT STATED THAT THE MICROWAVE INDEPENDENTLY ACTIVATED. THE VEHICLE AND MICROWAVE WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V128000 (EQUIPMENT), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 14,000.

Tires
Filed Aug 2, 20152,000 milesTN

2013 HEARTLAND 3610 RE 5TH WHEEL RV. OEM TIRES. POWER KING TOW MAX ST235/80R16 STR TIRES. CHECKED TIRE PRESSURES WITH TIRE GAUGE BEFORE TRIP. ALL AT 80 PSI COLD. INSTALLED TPS SENSORS AND CHECKED MONITOR. WORKING. 6 MILES INTO TRIP AFTER PULLING OUT FROM A RED LIGHT AT AROUND 20 MPH THE REAR LEFT AXLE TIRE BLEW OUT THROWING PLASTIC TRIM PIECES ACROSS THE ROAD. TOP OF THREAD BLEW APART. REPLACED WITH SPARE TIRE. WENT ABOUT 23 MORE MILE AND RIGHT AFTER CHECKING TIRE PRESSURE MONITOR, FOR PRESSURE AND TEMP. BOTH OK. THE RIGHT FRONT AXLE TIRE BLEW OUT WHILE DRIVING 55 MPH, THROWING FENDER TRIM PIECES ACROSS THE ROAD. FOUND RIGHT SIDE REAR AXLE TIRE WITH PIECES OF THE TIRE BELT STRAINS STARTING TO COME THREW THREAD PART OF THE TIRE. DIDN'T BLOW OUT YET. HAD ALL FOUR TIRES REPLACED. KEPT ALL TIRES. NOW HAVE REPLACED THE SPARE. BOTH SIDES OF CAMPER WHEEL FENDER AREAS DAMAGE.

Wheels
Filed Oct 26, 20142,000 milesNJ

TRAVELING APPROXIMATELY 60 MPH ON ROUTE 78 WEST JUST OUTSIDE OF ALLENTOWN PENNSYLVANIA, THE LEFT REAR TIRE -POWER KING TOWMAX ST 235/80 R 16 LOAD RANGE (E) ON OUR HEARTLAND BIGHORN 3185 (2013) SUSTAINED A BLOWOUT CAUSING SEVERE DAMAGE TO THE LEFT REAR END OF OUR 5TH WHEEL TRAILER INCLUDING BUT NOT LIMITED TO COSMETIC DAMAGE (FENDERS ETC) REAR AXL DAMAGE, BRAKE DAMAGE, HYDRAULIC LINES, BRAKE LINES, UNDERCARRIAGE DAMAGE ETC. THANKFULLY ALL PASSENGERS WERE UNHARMED AND NO OTHER VEHICLES WERE INVOLVED WITH THIS INCIDENT. FURTHER INSPECTION OF THE TIRE SUGGESTS EITHER TREAD SEPARATION OR A SIDE WALL BLOWOUT THAT LEAD TO THE TREAD SEPARATION. THE TREAD DID NOT TEAR OFF OF THE TIRE ALLOWING THE SEPARATED TREAD TO CAUSE THE EXTENSIVE DAMAGE AS PREVIOUSLY STATED. THE TRAILER WAS NOT OVERLOADED AND HAD WEIGHT EVENLY DISTRIBUTED. TIRES WERE METICULOUSLY KEPT, AND PRESSURE WAS AT SUGGESTED 80 PSI. *TR

Tires
Filed Jun 15, 20142,000 milesTX

PURCHASED MY HEARTLAND BIGHORN 3670RL 5TH WHEEL NEW IN JANUARY 2013. THE RV CAME STANDARD WITH POWER KING TOWMAX STR TIRES, ST235/80R16 LR "E". MY FIRST BLOWOUT OCCURRED IN MAY 2014 WITH FEWER THAN 2000 MILES ON THE TIRES. LUCKILY NO DAMAGE TO THE TRAILER. SENT THE TIRE TO THE DISTRIBUTOR WHO CLAIMED THAT IT WAS A ROAD HAZARD ISSUE AND WOULD NOT WARRANTY THE TIRE. I KNOW I HADN'T HIT ANYTHING IN THE ROAD TO HAVE CAUSED THE PROBLEM. THEN TWO WEEKS AGO WE WERE RETURNING FROM A TRIP TO THE TEXAS HILL COUNTRY BACK TO THE HOUSTON AREA WHEN THE SECOND BLOWOUT OCCURRED. BECAUSE I WAS ON A MAJOR FREEWAY (I-10) I LIMPED ALONG TO THE NEXT EXIT WHERE I WAS ABLE TO CHANGE THE TIRE. AGAIN, NO SIGNIFICANT DAMAGE TO THE RV. AFTER STOPPING FOR ABOUT 45 MINUTES THE NEXT BLOWOUT OCCURRED. AGAIN I HAD TO LIMP OFF THE FREEWAY COMPLETELY RUINING THE ALUMINUM RIM. LUCKILY I HAD CARRIED TWO SPARES AND WAS ABLE TO CHANGE IT AS WELL BEFORE HEADING INTO HOUSTON. I STOPPED AT THE FIRST TIRE STORE I FOUND AND REPLACED ALL THE TOWMAX TIRES WITH CARLISE TRAILER TIRES AND MADE IT HOME. THE LAST BLOWOUT COMPLETELY SEPARATED THE TREAD AND BROKE SEVERAL BRAKE WIRES AND SLIGHTLY DAMAGED THE FIBERGLASS FENDER COVER ON THE RV. NO MAJOR DAMAGE TO THE RV OTHER THAN THE ALUMINUM RIM. ALL OF THE TOWMAX TIRES ARE DOT 83B5 MANUFACTURED IN (1012) AND (1112). I'VE ALWAYS BEEN VERY CAREFUL TO CHECK THE AIR PRESSURE ON ALL MY TIRES BEFORE LEAVING OR RETURNING FROM THE TRIP. I MAINTAIN 80 PSI ON ALL TIRES PER THE LOAD RATI

Wheels
Filed May 4, 20143,900 milesWI

BOUGHT THIS CAMPER IN JANUARY OF 2013 FROM CAMPING WORLD OF CALERA ALABAMA ON WAY TO FLORIDA .WENT ON THEN BACK TO WISCONSIN. CAME TO FLORIDA AGAIN AND NOW ON WAY HOME AN HOUR IN TO TRIP THE TIRE BEGINS TO FAIL! LOOKS LIKE INNER CORDS FAILING. FORTUNATELY MY SON WAS FOLLOWING AND WARNED ME OF WHAT HE COULD SEE HAPPENING.CALLED SALES PEOPLE BUT WERE LEFT HANGING, CAN'T BELIEVE THESE TIRES DON'T LAST MORE THAN 4000 MILES AND NO ONE TAKES RESPONSIBILITY, SOMEONE COULD GET KILLED . *TR

Wheels
Filed Dec 22, 20136,500 milesNV

WE PURCHASED OUR 5TH WHEEL NOV 4, 2012 - EXPERIENCED OUR FIRST TIRE BUBBLE 12/10/2013; SECOND TIRE BUBBLE 12/19/2013. WE HAD BEEN ADVISED BY SEVERAL BIGHORN OWNERS THAT THEY REPLACED THEIR "CHINA" TIRES PRIOR TO HITTING THE ROAD, BUT CASUAL INSPECTION ON MY PART INDICATED THAT THE POWER KING TIRES INSTALLED WERE SUFFICIENT FOR THE APPLICATION - I WAS INCORRECT. THERE ARE NUMEROUS POSTS ONLINE THAT THESE TIRE MFG MISREPRESENT THEIR TIRE'S ADEQUACY. THE TIRE DEALER THAT REPLACED MY TIRES ( THEY ARE A DEALER AND INSTALL POWER KING ON SMALLER RIGS ) CONFIRM THAT THESE TIRES ARE OVERSTATING THEIR ABILITY TO CARRY THE RATED LOAD. FORTUNATELY OUR BUBBLES APPEARED ON THE EXTERIOR WALLS- WE DISCOVERED BOTH PRIOR TO DEPARTURES. APPARENTLY OTHER OWNERS HAVE NOT BEEN SO LUCKY AND HAVE SUFFERED MAJOR DAMAGE TO THEIR RIGS. *TR

Tires
Filed Jul 22, 2013200 milesFL

ON HIGHWAY RETURNING FROM CAMPING TRIP ABOUT 400 MILES ONE WAY TRIP. TIRES OVERHEATED VERY BADLY-FELT SOFT-AND SMELLED LIKE RUBBER BURNING. CHECKING DIFFERENT SOURCES ON-LINE REVEALED THAT TOMAX TIRES ON HEARTLAND RVS ARE A KNOW PROBLEM. MY GOOD FRIEND HAS A 2012 THAT THREE OF THE FOUR TIRES CAME APART ON THE ROAD AND CAUSED MAJOR DAMAGE TO HIS RV. HE HAD TO BUY 4 NEW TIRES WHILE SITTING BESIDE I-95. I ASKED HEARTLAND TO CHECK MINE. THEY SENT ME TO TIRE KINGDOM (WHO SELLS THE TIRE) OF COURSE THEY SAID BECAUSE NOTHING HAD HAPPENED YET THEY COULD DO NOTHING. I AM VERY CONCERNED. IT HAS TO FAIL ON THE HIGHWAY AND PUT ME AND FAMILY IN SERIOUS DANGER BEFORE ANYTHING CAN BE DONE. AS I HAVE SAID THE FORUMS ON BOTH HEARTLAND AND OTHER RV SITES HAVE NUMEROUS EXAMPLES OF THIS TIRE FAILING IN A DRAMATIC FASHION. I AM SUBMITTING THIS TO GO ON RECORD THAT WHEN THESE TIRES GO IT WAS RECORDED AND A KNOWN ISSUE. I JUST GOT BACK FROM ANOTHER TRIP OF ABOUT 500 MILES AND THE TIRES AGAIN GOT VERY HOT. I WAS NOT EVEN CLOSE TO MY GROSS WEIGHT AND I NEVER WENT OVER 65 MPH. *TR

8 of 8 complaints, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
20270100Routine
20260100Routine
20240100Routine
20232300Routine
20220200Routine
20211010Routine
20181000Routine
20170100Routine
20162200Routine
20157310Routine
20145300Routine
2013 — this page8200Routine
20120100Routine
20111310Routine
20103100Routine
20093000Routine
20081110Routine
20078200Routine
20063100Routine
20052100Routine

Compare every Bighorn year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 30, 2015. Source: NHTSA Office of Defects Investigation.