Owners filed 5 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires
2
0
0
0
Visibility › Rearview Mirrors/Devices › Exterior
1
0
0
0
Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
1
0
0
0
Service Brakes, Hydraulic
1
0
0
0
1 safety recall
Part 573 reports
Equipment › Other › Labels05V151000
Filed Apr 14, 2005167,628 vehiclesHarley-Davidson Motor Company
Defect. CERTAIN SOFTAIL MOTORCYCLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, 'CERTIFICATION.' THE VIN/CERTIFICATION LABEL CONTAINS INCORRECT TIRE SIZE AND INFLATION PRESSURES FOR THE FRONT WHEEL. THE LABEL STATES THE TIRE SIZE IS MT90B21 AND THE INFLATION PRESSURE AS 30 PSI, WHEREAS THE CORRECT TIRE SIZE IS MT90B16, AND THE CORRECT INFLATION PRESSURE IS 36 PSI.
Risk. THE CERTIFICATION LABEL IS INCORRECT GIVING IMPROPER INFORMATION.
Remedy. HARLEY- DAVIDSON WILL MAIL INSTRUCTIONS ALONG WITH CORRECTED FEDERAL CERTIFICATION LABEL. IF AN OWNER SO DESIRES, A DEALER CAN INSTALL THE LABEL FOR THEM. THE RECALL BEGAN ON JUNE 6, 2005. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.
What owners reported
Newest filings
Tires
Filed Apr 18, 2012NY
METZELER ME880 MOTORCYCLE TIRE IS DELAMINATING. BIG CHUNK OF TREAD PULLING AWAY FROM TIRE BELT. TIRE MUST BE REPLACED AFTER 1SEASON ABOUT 8000 MILES.. *JS
Tires
Filed Jun 11, 201118,400 milesMA
METEZLER MARATHON 880 TIRE BLOW OUT.WAS DRIVING DOWN HIGHWAY AT 65 MPH AND THE SIDE OF MY REAR TIRE WENT OUT,CAUSING ME TO ALMOST CRASH,THANK GOD THERE WAS NO CORNER! 150/80B16 WWW METEZLER MARATHON. TIRE PRESSURE ALWAYS CHECKED AS I AM A MOTORCYCLE CRASH SURVIVOR! READ ON LINE OTHER PEOPLE HAVING SAME TROUBLE WITH TIRES STAMPED PRODUCT OF BRAZIL,WHICH MINE ARE.HAVENT SEEN DEALER TO SEE IF HE WILL REFUND ME YET? ALSO HAVE METEZLER TIRE ON FRONT FROM BRAZIL! I DON'T TRUST IT. 250.00 A PIECE.THESE TIRES HAVE ABOUT 350 MILES ON THEM!!!. PLEASE HELP BEFORE SOMEONE GETS KILLED. I HAVE TIRE NOT A SCRATCH,NAIL CUT ANYWHERE,JUST THE SIDE BLEW OUT. *TR
Service Brakes, Hydraulic
Filed Jul 29, 200917,168 milesNY
BRAKE FAILURE DUE TO LINING COMING OFF BACKING PLATE. I WAS DRIVING ALONG, WENT TO STOP AT A LIGHT, APPLY BRAKES AND PEDAL WENT TO FLOOR. I REPLACED THE REAR BRAKES WHERE THE LINING HAD CAME OFF. ONE WEEK LATER THE SAME THING HAPPENED TO THE FRONT BRAKES BUT THAT HAPPENED WHILE BACKING OUT OF THE GARAGE. IN THE CASE OF THE FRONT BRAKES, I STILL HAVE BOTH LINING AND BACKING PLATE. THE VEHICLE ONLY HAD 17K MILES AND HAD PLENTY OF LINING LIFE LEFT (HAD JUST PASS A STATE INSPECTION) JUST SEEMS ODD AND EVERYONE I TALK WITH SAYS MANUFACTURE DEFECT. *TR
Visibility › Rearview Mirrors/Devices › Exterior
Filed Oct 23, 20062,900 milesAZ
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ON NORMAL ROAD CONDITIONS, THE SUN LIGHT AFFECTED THE MIRRORS REFLECTION. INSTEAD OF VIEWING AN IMAGE REFLECTION, THE CONTACT SAW THE INTERNAL STRUCTURE OF THE MIRROR. THE CONTACT CHECKED THE MIRROR WITH A FLASH LIGHT AND THE MIRROR PRESENTED THE SAME PROBLEM. THE MANUFACTURER WAS CONTACTED, A COMPLAINT WAS TAKEN, AND ALERTED THE DEALERSHIP ORDERED A NEW MIRROR. THE CONTACT RECEIVED THE NEW MIRROR BUT THE RESULTS WERE EVEN WORST AND ALSO NOTICED THAT THE MANUFACTURED YEAR 2005 WAS THE SAME AS THE ORIGINAL MIRROR OF THE MOTORCYCLE. THE CONTACT EXPRESSED CONCERN ABOUT THIS SAFETY PROBLEM AND AVOIDED DRIVING AT NIGHT. THE MANUFACTURER CONSIDERED THE REPLACEMENT ORDER AS A FAVOR, NOT AS A SAFETY PROBLEM AND NEVER PROVIDED THE MIRROR MANUFACTURER NAME. THE MIRRORS IN QUESTIONS WERE NOT ORIGINAL PARTS. UPDATED 10/23/06. *JB
Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Sep 28, 2005IN
DT: THE CONTACT STATED FRONT CALIPER FELL OFF OF THE MOTORCYCLE THE FIRST DAY HE PURCHASED IT. THE DEALER DID NOT THINK IT WAS A PROBLEM. THE MECHANIC TORQUED IT DOWN TO THE PROPER SPECIFICATIONS. THIS HAPPENED ON 3-25-05. THE CONTACT RECEIVED A LETTER FROM THE DMV TELLING HIM THE PSI ON THE TIRES WAS WRONG. THE DEALER LEFT THE TIRE PRESSURE THE WAY IT WAS.*AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 14, 2005. Source: NHTSA Office of Defects Investigation.