2020 Harley-Davidson Flhxse

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes1
000

1 safety recall

Part 573 reports
Exterior Lighting › Brake Lights22V781000
Filed Oct 18, 2022199,419 vehiclesHarley-Davidson Motor Company

Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2022 Trike and CVO Trike and 2020-2022 Touring and CVO Touring motorcycles. Please refer to Addendum A for specific vehicle model details. Due to a software error, the brake lights may illuminate without the rider applying the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. Unintended illumination of the brake lights may confuse other drivers, increasing the risk of a crash.

Remedy. Dealers will update the software on Touring and CVO Touring motorcycles. On Trike and CVO Trike motorcycles, a new pressure switch will also be installed. All repairs will be performed free of charge. Owner notification letters were mailed November 2, 2022. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0635.

What owners reported

Newest filings
Service Brakes
Filed Jul 13, 2023PA

The hill assist(vehicle hold control) feature in the rdrs system wont release the front wheel brake as it is supposed to on steeper inclines which is the entire purpose of the device. It works on shallow inclines but on steeper ones it wont release. Causes you to miss gaps in traffic to pull out and requires some machinations of hitting brake handle or pedal to finally go with the potential now of rolling back or dropping bike if on an angled hill while attempting to turn the system off. Dealer says it is working as advertised which is incorrect. Literally the front end of bike drops a few inches when trying to pull out when adding power and releasing the clutch without the brake ever releasing. This has happened to me at least 7 times with no acknowledgement from Harley Davidson dealers.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
20251000Routine
20240100Routine
20235200Routine
20221100Routine
20210100Routine
2020 — this page1100Routine
20191000Routine
20180100Routine
20176100Routine
20161000Routine
20151200Routine
20140100Routine
20103300Routine

Compare every Flhxse year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 18, 2022. Source: NHTSA Office of Defects Investigation.