2023 Harley-Davidson Flhcs

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Suspension3
000

2 safety recalls

Part 573 reports
Suspension › Rear › Shock Absorber25V375000
Filed Jun 6, 202582,117 vehiclesHarley-Davidson Motor Company

Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2024 Softail motorcycles. The mounting tab on the rear shock pre-load adjuster may break, allowing the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.

Risk. A sudden loss of tire pressure increases the risk of a crash.

Remedy. Dealers will install a new bracket, free of charge. Owner notification letters are expected to be mailed June 16, 2025. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0188. Some of the vehicles included in this recall were previously repaired under recall 23V591, and will need to have the new remedy completed.

Suspension › Rear › Shock Absorber23V591000
Filed Aug 22, 202365,224 vehiclesHarley-Davidson Motor Company

Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2019 FLDE, 2018-2021 FLHC, 2018-2023 FLHCS, 2018 and 2023 FLHCS ANV, 2020-2023 FXLRS, 2022-2023 FXLRST, and 2022 FXRST Softail motorcycles. A fastener securing the rear shock absorber may break and allow the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.

Risk. A loss of tire pressure can lead to a loss of vehicle control, increasing the risk of a crash.

Remedy. Dealers will replace the shock absorber fastener, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0181.

What owners reported

Newest filings
Suspension
Filed Jul 18, 2025FL

The contact owns a 2023 Harley-Davidson FLHCS. The contact received notification of NHTSA Campaign Number: 25V375000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Suspension
Filed Jul 9, 2025NH

The contact owns a 2023 Harley-Davidson FLHCS. The contact received notification of NHTSA Campaign Number: 25V375000 (Suspension); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Suspension
Filed Jul 9, 2025AZ

The contact owns a 2023 Harley Davidson FLHCS. The contact received notification of NHTSA Campaign Number: 25V375000 (SUSPENSION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2019
YearComplaintsRecallsFiresDeathsAssessment
20241100Routine
2023 — this page3200Routine
20221200Routine
20210200Routine
20203200Routine
20195200Routine
20181200Routine

Compare every Flhcs year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 6, 2025. Source: NHTSA Office of Defects Investigation.