2019 Harley-Davidson Flhcs

Routine

Owners filed 5 complaints about this vehicle with federal regulators, most often about the electrical system › instrument cluster/panel. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System › Instrument Cluster/Panel2
000
Power Train1
000
Fuel/Propulsion System1
000
Electrical System1
000

2 safety recalls

Part 573 reports
Suspension › Rear › Shock Absorber25V375000
Filed Jun 6, 202582,117 vehiclesHarley-Davidson Motor Company

Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2024 Softail motorcycles. The mounting tab on the rear shock pre-load adjuster may break, allowing the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.

Risk. A sudden loss of tire pressure increases the risk of a crash.

Remedy. Dealers will install a new bracket, free of charge. Owner notification letters are expected to be mailed June 16, 2025. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0188. Some of the vehicles included in this recall were previously repaired under recall 23V591, and will need to have the new remedy completed.

Suspension › Rear › Shock Absorber23V591000
Filed Aug 22, 202365,224 vehiclesHarley-Davidson Motor Company

Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2019 FLDE, 2018-2021 FLHC, 2018-2023 FLHCS, 2018 and 2023 FLHCS ANV, 2020-2023 FXLRS, 2022-2023 FXLRST, and 2022 FXRST Softail motorcycles. A fastener securing the rear shock absorber may break and allow the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.

Risk. A loss of tire pressure can lead to a loss of vehicle control, increasing the risk of a crash.

Remedy. Dealers will replace the shock absorber fastener, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0181.

What owners reported

Newest filings
Electrical System › Instrument Cluster/Panel
Filed Mar 13, 20251,000 milesFL

The contact owns a 2019 Harley Davidson FLHCS. The contact stated that while riding at various speeds during the day, the instrument cluster was significantly foggy and unreadable. The motorcycle was taken to the dealer, where the instrument cluster was replaced twice under warranty; however, the failure persisted. The motorcycle was taken back to the dealer, where the contact was charged a fee for the repair. The motorcycle was not repaired due to the cost. The contact stated that the dealer had informed him that it was a known failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,000.

Electrical System
Filed Mar 23, 2023RI

I own a 2019 Harley Davidson FLHCS motorcycle which experiences a problem that occurs in the design of the analog speedometer/digital tach. Condensation repeatedly forms in the lower portion of the display that prevents the driver from being able to read RPM, fuel gauge, current gear in use and time. Attempting to read these values while operating the motorcycle puts both the driver and rider in great danger as loss of control of the motorcycle is possible. This issue has occurred so often over the years in all models of this design, as reported by many Harley Davidson bike owners, that the manufacturer finally redesigned a unit to be used in UP TO 2017 model years, but not newer models. According to my local Harley Davidson dealership service department and a local Harley mechanic, this is a known problem that has the Motor Company has not resolved. I consider this a very serious design flaw that can cause the driver to take their eyes off the road, something inherently dangerous for a motorcyclist to do, especially in these times of distracted drivers. I hope you can bring Harley Davidson Motor Company to accelerate their redesign of this component and have affected models recalled.

Electrical System › Instrument Cluster/Panel
Filed Sep 9, 202117,000 milesFL

The contact owns a 2019 Harley Davidson FLHCS Heritage Classic Motorcycle. The contact stated that the speedometer was fogging up during the daytime. The fuel gauge, RPM, transmission gear, and mileage were obstructed. The motorcycle was taken to the local dealer to be diagnosed. The contact was informed that the speedometer needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 17,000.

Power Train
Filed Jul 9, 201925 milesNY

SAFETY CONDITION EXISTS WHEREAS WHEN SHIFTING INTO 1ST GEAR FROM NEUTRAL, INTERMITTENTLY, THE TRANSMISSION DOES NOT ENGAGE UNLESS MULTIPLE ATTEMPTS ARE MADE. THIS HAS CAUSED ME TO ALMOST DROP THE BIKE, MULTIPLE TIMES, DURING ATTEMPTING TO START OFF AFTER SHIFTING INTO FIRST. THIS HAS ALSO CAUSED A CLOSE CALL DURING A SITUATION WHERE I NEEDED TO MOVE QUICKLY TO AVOID AN ONCOMING VEHICLE AND COULDN'T ACCELERATE WHEN SHIFTING INTO FIRST. THIS ISSUE OCCURS MULTIPLE TIMES DURING EACH RIDE AND SHOULD BE SERIOUSLY INVESTIGATED BEFORE SOMEONE GETS SERIOUSLY INJURED OR WORSE.

Fuel/Propulsion System
Filed Jun 1, 20195 milesNY

BOUGHT A NEW 2019 HD HERRITAGE CLASSIC 114 (FACTORY ORDER) FROM THE DEALER WITH 5 MILES ON THE ODOMETER. THE FUEL GAUGE DISPLAYS 5/8 FULL WITH A FULL TANK OF GAS, AND DOES NOT REGISTER LESS THAN 3/8 WHEN EMPTY. THE BIKE CURRENTLY HAS OVER 750 MILES. THE INACCURATE FUEL GAUGE READING IS THE SAME IN MOTION, OR WHEN STATIONARY. THIS IS A SAFETY RISK BECAUSE THERE IS NO "RESERVE TANK" ON THIS FUEL INJECTED BIKE, AND I RISK THE POSSIBILITY OF RUNNING OUT OF FUEL WHILE DRIVING.

5 of 5 complaints, reproduced as filed.

Across model years

Worst on record: 2019
YearComplaintsRecallsFiresDeathsAssessment
20241100Routine
20233200Routine
20221200Routine
20210200Routine
20203200Routine
2019 — this page5200Routine
20181200Routine

Compare every Flhcs year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 6, 2025. Source: NHTSA Office of Defects Investigation.