Owners filed 3 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Wheels
1
0
0
0
Service Brakes, Hydraulic
1
0
0
0
Equipment › Recreational Vehicle/Trailer
1
0
0
0
5 safety recalls
Part 573 reports
Service Brakes, Hydraulic12V366000
Filed Jul 30, 2012443 vehiclesGulf Stream Coach, Inc.
Defect. Gulf Stream Coach, Inc. (GSC) is recall certain model year 2006 through 2008 Crescendo, Sun Voyager, Independence, Bounty Hunters, and Yellowstone Class A diesel pusher motor homes built on Freightliner Custom Chassis (FCCC) from March 18, 2005, through December 2009. These motorhomes chassis are equipped with Bosch hydraulic disc brakes which, when exposed to long periods of time of non-driving, may experience diametrical brake caliper piston growth and reduced piston to bore clearance potentially leading to brake drag and overheating resulting in reduced brake performance.
Risk. Reduced brake performance increases the risk of a crash.
Remedy. FCCC will notify owners, and dealers will repair the vehicles, free of charge. An interim letter was mailed by DTNA on August 6, 2012. Owners may contact GSC at 1-800-289-8787 or Daimler Trucks/FCCC at 1-800-547-0712.
Equipment › Recreational Vehicle/Trailer10V584000
Filed Nov 22, 20101,328 vehiclesGulf Stream Coach, Inc.
Defect. GULF STREAM IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk. THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy. GULF STREAM IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON MARCH 23, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR GULF STREAM AT 1-574-773-7761.
Service Brakes, Hydraulic09V245000
Filed Jul 1, 200915 vehiclesGulf Stream Coach, Inc.
Defect. GULF STREAM IS RECALLING 15 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG.
Risk. THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY AND OWNER NOTIFICATION FOR THIS CAMPAIGN PLEASE SEE 09V-110. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731
Equipment › Recreational Vehicle/Trailer08V411000
Filed Aug 15, 200826,847 vehiclesGulf Stream Coach, Inc.
Defect. GULF STREAM IS RECALLING 26,847 MY 2003-2006 RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy. GULF STREAM IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR GULF STREAM AT 1-574-773-7761.
Steering07V522000
Filed Nov 8, 2007139 vehiclesGulf Stream Coach, Inc.
Defect. CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS MAY HAVE BEEN EQUIPPED WITH INCORRECT STEERING INTERMEDIATE SHAFTS. THE SPLINE CAN STRIP WHILE THE STEERING WHEEL IS BEING TURNED.
Risk. THIS STEERING CONDITION COULD RESULT IN A LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Remedy. WORKHORSE IS CONDUCTING THIS RECALL (PLEASE SEE 06V148). THEY WILL INSPECT AND, IF NECESSARY, REPLACE THE STEERING INTERMEDIATE SHAFT FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 1-877-294-6773 OR GULF STREAM AT 1-574-773-7761.
What owners reported
Newest filings
Wheels
Filed Jun 16, 20144,125 milesCA
I AM LOOKING TO BE ON FILE WITH THIS COMPLAINT WE HAVE 235/80R/22.5 MICHELIN TIRES WITH ONLY FORTY ONE HUNDRED MILES ON THEM(6 TIRES) THEY SEEM TO BE PERFECT BUT FROM WHAT I AM READING EVEN THE ONES THAT LOOK PERFECT LIKE NEW BLOW OUT.NOW IT;S NOT THE MONEY $4000.00 TO REPLACE .IT IS THE FEAR OF WHEN AND IF THEY DO.WHAT IS OUR DOT WAITING FOR ? THIS IS A PROBLEM THAT SHOULD HAVE NOT BEEN OVER LOOKED.FROM WHAT I READ MICHELIN TIRE CORP JUST JERKS PEOPLE ON THIS MATTER. AND IT SEEMS AS IF YOU DON'T KEEP UP WITH REAL PROBLEMS UNLESS IT BITES YOUR ASS.WELL FOR THOSE WHO ARE DRIVING AROUND WITH THESE TIRES, MICHELIN AND YOU WILL HAVE TO DEAL WITH IT WHEN IT COMES TO SOMEONE GETTING KILLED BECAUSE OF YOU ALLOWING THEM TO GET AWAY WITH THIS SHORTCUT THEY TOOK TO MAKE THESE TIRES I GUESS IT'S THE LIFE FOR PROFIT SYSTEM .. SHAME ON WHO? *TR
Service Brakes, Hydraulic
Filed Dec 17, 20097,930 milesFL
PURCHASED A GULFSTREAM CLASS A MOTOR HOME WITH A WORKHORSE CHASSIS. DROVE FROM DEALERSHIP TO HOME ( 85 MILES) ABS LIGHT CAME ON.CALLED DEALER THEY SAID LOOK FOR FUSE OR HIT BRAKES AT ABOUT 50 MPH. NEVER FOUND FUSE, TOOK MH TO STORAGE LOT FOR ABOUT 3 WEEKS THEN PICKED UP FOR SHIP TO GULF SHORES AL. ABS LIGHT WAS NOT ON INITIALLY BUT CAME ON DURING TRIP AFTER LEAVING INTERSTATE AND HEADING SOUTH THROUGH A SERIES OF STOP LIGHTS. AT 4TH LIGHT THE COACH WENT ABOUT 10 FT INTO INTERSECTION. PEOPLE IN TRUCK NEXT TO ME WERE WAVING AND HOLLERED "SOMETHING IS SMOKING". TWO LIGHTS LATER A BRAKE FAILURE NOTICE CAME ON AND THE BRAKE PEDAL WENT TO THE FLOOR. HAND TO USE EMERGENCY BRAKE TO STOP THE COACH. LIMPED ABOUT ONE MILE TO CAMPGROUND WHILE USING THE EMERGENCY BAKE AND PARKED THE COACH. THIS WAS THANKSGIVING EVE. THE CAMPER OWNER NEXT TO ME CAME OVER AND STATED HE HEARD US TALKING ABOUT THE PROBLEM. ASKED IF WE HAD A WORKHORSE CHASSIS? ADVISED HIM WE DID, HE SAID WELCOME TO THE CLUB. ABOUT 40,000 OF THESE ARE UNDER GOVERNMENT RECALL. THIS OWNER GAVE US NAMES AND PHONE NUMBERS, WE ENDED UP CALLING WORKHORSE AND HAVING THE COACH TOWED TO THEIR AUTHORIZED SERVICE CENTER. THEY REPLACED ALL 4 CALIPERS, PLUS BRAKE PADS,SENSORS,SEALS,PADS, AND MACHINED ROTORS. AFTER THIS FIX,DROVE THE COACH HOME ABOUT 55 MILES, AND HAD SOME SMELL, BUT NO LIGHTS CAME ON. MH WAS AT OUR HOUSE FOR ABOUT 5 DAYS THEN WHEN STARTING IT TO TAKE IT TO STORAGE THE ABS LIGHT CAME ON AGAIN. BY THE TIME I GOT TO THE STORAG
Equipment › Recreational Vehicle/Trailer
Filed Jul 12, 200631 milesAZ
DT*: THE CONTACT STATED THAT THERE IS WOOD AND SHEETS OF PLASTIC UNDER THE FLOOR OF THE VEHICLE WHICH SHOULD BE STEEL. THIS WAS CONSIDERED A SAFETY ISSUE BECAUSE FLAMMABLE MATERIALS WERE USED TO CLOSE THE HOT TAIL PIPES, MUFFLER AND GAS TANK. THE SERVICE DEALER DETERMINED THIS WAS THE WAY THE VEHICLE WAS DESIGN. THE MODEL OF THE RECREATIONAL VEHICLE IS SUN VOYAGER. UPDATED 7/31/2006 - THE CONSUMER IS RELUCTANT TO USE THE MOTORHOME BECAUSE OF FIRE HAZARD. *NM THE MOTOR HOME HAD A MAJOR HYDRAULIC LEAK. A NEW POWER GEAR HYDRAULIC PUMP WAS INSTALLED. THE FRONT DASH AIR WAS NOT COOLING ADEQUATELY. UPDATED 08/03/06. *JB UPDATED 8/14/2006 - THE LP GAS FURNACE COMPARTMENT ON THE INTERIOR OF THE COACH WHERE THE GAS FURNACE COMBUSTION CHAMBER IS LOOSELY LINED WITH NON FITTING PIECES OF DRYWALL. ELECTRICAL 110 VOLT LINE AND HEAVY COACH AMP LINE WAS EXPOSED AND LOOSELY PLACED UNDER THE COACHES WOOD FLOOR. THE PLACEMENT OF THE ELECTRICAL BREAKERS, FUSES, ALL MAIN ELECTRICAL LINE JUNCTION LOCATION ALONG WITH CONVERTER BOX WERE PLACED UNDER THE REAR BEDROOM BED. *NM UPDATED 08/14/06. 8JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 30, 2012. Source: NHTSA Office of Defects Investigation.