2019 Grand Design Imagine

Routine

Owners filed 6 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes2
000
Unknown or Other1
000
Equipment › Recreational Vehicle/Trailer › Lpg Systems1
000
Equipment1
000
Electrical System1
000

3 safety recalls

Part 573 reports
Equipment › Recreational Vehicle/Trailer › Lpg Systems21V393000
Filed May 26, 202155,508 vehiclesGrand Design Rv, Llc

Defect. Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.

Risk. Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.

Remedy. Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.

Suspension › Rear › Axle › Non-powered Axle Assembly18V823000
Filed Nov 20, 2018119 vehiclesGrand Design Rv, Llc

Defect. Grand Design RV, LLC (Grand Design) is recalling certain 2019 Grand Design Imagine recreational trailers, built on D28H, D35, D40 or D44 trailer axles. The inner hub bearings may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Risk. If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Remedy. Grand Design will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began December 12, 2018. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910018.

Suspension › Rear › Axle › Non-powered Axle Assembly18V658000
Filed Sep 24, 2018997 vehiclesGrand Design Rv, Llc

Defect. Grand Design RV, LLC (Grand Design) is recalling certain 2019 Grand Design Reflection, Imagine and Transcend travel trailers. These axles may be missing inner bearings on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Risk. If the bearings prematurely wear, it can cause the hub to overheat and smoke, increasing the risk of a fire.

Remedy. Grand Design will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 22, 2018. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910015.

What owners reported

Newest filings
Equipment › Recreational Vehicle/Trailer › Lpg Systems
Filed Sep 26, 2022AR

2019 GRAND DESIGN IMAGINE. CONSUMER WRITES IN REGARD TO WINN-TEC REGULATOR SAFETY RECALL.

Electrical System
Filed May 16, 2022TX

120 volt AC cable was installed in contact with absorption refrigerator coils. Vibration would eventually lead to short, arcing, and potentially fire, particularly if arcing caused breach of the refrigerator cooling unit containing hydrogen and ammonia . Pictures uploaded show the cable in contact with the refrigerator coils and the excess length of cable as installed. This problem is identical to that covered by Part 573 Safety Recall Report 22V-038, but my trailer was not included in the affected vehicles list. I believe my vehicle and others like it should be included.

Equipment
Filed Aug 19, 2021GA

The contact owns a 2019 Grand Design Imagine. The contact received notification of NHTSA Campaign Number: 21V393000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Northgate RV Center (442 Candy Ln, Ringgold, GA 30736, (706) 935-8883) was contacted and informed the contact that no parts were available for the recall repair. The contact had not experienced a failure. The manufacturer was notified of the failure and informed the contact that the parts were not available. Parts distribution disconnect.

Unknown or Other
Filed Jul 28, 2021IN

The 2019 Grand Design Imagine Travel Trailer is built of a Lippert chassis, this chassis combined with the commonly used Equal-i-zer sway control hitch is resulting in the trailer safety chains being damaged, which may cause serious damage, injury or death if the trailer becomes separated from the tow vehicle hitch. These chains are also linked to the trailer's emergency braking system. Grand Design should recall and cover the movement of the safety chain's attachment point further back on the trailer frame, to avoid safety chain failure due to damage that occurs when turning and pinching the chains. My small RV dealer in Indiana (Evans & Sons, Petersburg, IN) has seen four of five of these issues in addition to my trailer in the past year. They have reported this to Grand Design, as have I, but Grand Design is not covering the move of the safety chains attachment point further back on the trailer frame. In addition to my trailer and those my dealership have seen, there are several other photos of the same issue online. https://www.mygrandrv.com/forum/showthread.php/36086-Repositioning-safety-chains

Service Brakes
Filed Jun 15, 2021CA

Brake linings which are available for inspection. The brake lining defects likely caused THREE tire blowouts due to excessive heat from the disintegrating brake linings, also a degradation of stopping performance. Upon performing annual wheel bearing service and brake inspection I found all four brake assemblies with brake lining partially disintegrated and in one case completely missing from the metal backing. This is NOT normal wear and tear but the breaking off of the lining from the metal backing plate. Nobody has inspected the linings but I have notified the RV trailer manufacturer, Grand Design and the manufacturer of the brake linings, Dexter Axle Co. I had THREE tire blowouts, one in September 2020 and two more recently causing significant damage to the RV travel trailer not to mention the p

Service Brakes
Filed Aug 28, 20195,000 milesNM

TL* THE CONTACT OWNS A 2019 GRAND DESIGN IMAGINE TRAILER. THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE WHEEL BEARING WAS SEPARATING FROM THE AXLE. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO USED A TORCH TO REMOVE THE NUT FROM THE AXLE TO ACCESS THE WHEEL BEARING. THE MECHANIC ALSO HAD TO USE A GRINDER TO GRIND THE AXLE AND THE BRAKE PADS HAD TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE TRAILER WAS WELL ENOUGH TO DRIVE HOME; HOWEVER, THE ENTIRE AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD REIMBURSE THE CONTACT FOR THE TRAILER REPAIRS. THE CONTACT ALSO INFORMED THE MANUFACTURER THAT THE AXLE NEEDED TO BE REPLACED, BUT THEY REFUSED TO COMPENSATE HIM FOR THAT PARTICULAR REPAIR. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V823000 (SUSPENSION); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT CONTACTED. THE AXLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

6 of 6 complaints, reproduced as filed.

Across model years

Worst on record: 2021
YearComplaintsRecallsFiresDeathsAssessment
20270100Routine
20260100Routine
20245010Routine
20234200Routine
202212300Routine
202118310Routine
202012200Routine
2019 — this page6300Routine
20188400Routine
20171500Routine
20161200Routine

Compare every Imagine year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 26, 2021. Source: NHTSA Office of Defects Investigation.