No owner complaints are on file for this vehicle. It has been recalled 9 times.
9 safety recalls
Part 573 reports
Equipment Adaptive/Mobility15V748000
Filed Nov 12, 20151,442 vehiclesGoshen Coach
Defect. Goshen Coach (Goshen) is recalling certain modle year 2006-2015 Pacer, Pacer LS, Pacer LTD, GCII, Impulse, Connection, Commander, G-Force, G-Force Access, G-Force LTD, Sentinel, Sentinel UC, and Mainstream Low Floor buses manufactured January 1, 2006, to October 19, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy. Goshen will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on November 23, 2015. Owners may contact Goshen customer service at 1-574-970-6300, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Equipment › Appliance › Air Conditioner15V328000
Filed May 29, 20155 vehiclesGoshen Coach
Defect. Goshen Coach (Goshen) is recalling certain model year 2006-2015 GCII vehicles manufactured January 1, 2006, through February 28, 2015 on GM chassis. The affected vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing the compressor, a power distribution terminal strip may not have been properly reconnected.
Risk. If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.
Remedy. Goshen will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. The recall began in June 2015. Owners may contact Goshen customer service at 1-574-206-7004 or Trans/Air at 1-800-673-2446.
Equipment Adaptive/Mobility14V637000
Filed Oct 10, 20141,330 vehiclesGoshen Coach
Defect. Goshen Coach (Goshen) is recalling certain model year 2011-2012 G-Force, 2006-2007 Sentry, and 2006-2014 GCII, Pacer, and Sentinel buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Goshen will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on December 8, 2014. Owners may contact Goshen customer service at 1-574-206-7004 or Ricon customer service at 1-800-322-2884.
Equipment › Electrical13V410000
Filed Sep 9, 2013709 vehiclesGoshen Coach
Defect. Goshen Coach is recalling certain model year 2009 and 2010 GC II, Pacer II, Sentinel, G-Force, and Wolverine buses manufactured from August 3, 2009, through May 24, 2010, equipped with A&M Systems door headers containing model 3230 circuit boards. Voltage spikes may damage electrical components and electrical circuits, causing the circuit board to develop high resistance.
Risk. High resistance may cause the board to overheat, increasing the risk of a fire.
Remedy. Goshen Coach will notify owners, and dealers will inspect the door header and replace any defective circuit board, free of charge. The safety recall began during October 2013. Owners may contact Goshen Coach at 1-574-970-6300.
Equipment13V008000
Filed Jan 14, 2013342 vehiclesGoshen Coach
Defect. Goshen Coach is recalling certain buses as follows: GC II, model years 2006-2012; GCII-550, model years 2007-2009; G-Force, model years 2011-2012; Pacer, model years 2006-2012; Pacer LS, model years 2008, 2010, and 2013; Pacer LTD, model year 2012; and Sentinel, model year 2011. The buses are equipped with a Ricon manufactured wheelchair lift which has an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
Risk. The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
Remedy. Goshen Coach is working with Ricon to notify owners. Ricon will provide a supplemental cover kit with instructions, free of charge. Owners may contact Goshen Coach at 1-574-970-6300 or Ricon at 1-818-267-3000.
Equipment Adaptive/Mobility12V199000
Filed May 3, 20122,802 vehiclesGoshen Coach
Defect. GOSHEN IS RECALLING CERTAIN MODEL YEAR 2007-2011 TRANSIT BUSES EQUIPPED WITH BRAUN CENTURY-2 AND VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.
Risk. A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIRS OCCUPANT COULD FALL AND SUSTAIN INJURY.
Remedy. GOSHEN WILL NOTIFY OWNERS, AND REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN DURING MAY 2012. OWNERS MAY CONTACT GOSHEN AT 1-574-970-6300.
Equipment › Appliance › Air Conditioner11V123000
Filed Feb 21, 20112,017 vehiclesGoshen Coach
Defect. GOSHEN COACH IS RECALLING CERTAIN MODEL YEAR 2006-2011 BUSES EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.
Risk. IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND MAY BE ACCOMPANIED BY FLAME, SMOKE AND POTENTIAL FIRE.
Remedy. GOSHEN COACH WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT CARRIER'S HOTLINE AT 1-800-793-4741.
Equipment Adaptive/Mobility10V120000
Filed Mar 25, 2010125 vehiclesGoshen Coach
Defect. GOSHEN COACH HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2008-2010 BUSES MANUFACTURED BETWEEN SEPTEMBER 2007 AND FEBRUARY 2010, EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS, DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION. IF THE "UP" SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING. THE CONTINUED UPWARD TRAVEL MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Risk. WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Remedy. GOSHEN COACH WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS PLEASE SEE RICON'S DEFECT REPORT 09E-061. RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION. THE SAFETY RECALL BEGAN ON APRIL 5, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 1-800-322-2884, EMAILING AT [email protected].
Equipment Adaptive/Mobility10V116000
Filed Mar 24, 2010529 vehiclesGoshen Coach
Defect. GOSHEN COACH HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2008-2010 PACER LS, PACER LTD, PACER II, GCII, AND SENTINEL BUSES FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.
Risk. THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Remedy. GOSHEN COACH IS WORKING WITH RICON AND RICON WILL BE HANDLING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE RECALL BEGAN APRIL 9, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT1-800-322-2884 OR BY EMAIL AT [email protected].
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 12, 2015. Source: NHTSA Office of Defects Investigation.