Owners filed 3 complaints about this vehicle with federal regulators, most often about the fuel system, diesel. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Fuel/Propulsion System
1
0
0
0
Fuel System, Diesel
1
0
0
0
Electrical System
1
0
0
0
3 safety recalls
Part 573 reports
Fuel System, Gasoline › Storage › Tank Assembly15V704000
Filed Oct 26, 201513,671 vehiclesIsuzu Manufacturing Services Of America
Defect. Isuzu Manufacturing Services of America (Isuzu) is recalling certain model year 2006-2008 Isuzu NPR and NPR-HD and Chevrolet W3500 and W4500 trucks manufactured March 16, 2005, to August 13, 2008 and 2006-2008 GMC W3500 and W4500 trucks manufactured July 18, 2005, to August 13, 2008. The affected vehicles have a fuel tank that may corrode and leak fuel.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Isuzu will notify owners, and dealers will replace the fuel tank, free of charge. Isuzu issued an interim notification to owners on December 18, 2015. The recall began on April 8, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Engine and Engine Cooling10V636000
Filed Dec 15, 20102,992 vehiclesIsuzu Manufacturing Services Of America
Defect. ISUZU IS RECALLING CERTAIN MODEL YEAR 2006-2007 ISUZU NPR, NQR, NRR, GMC W3500, W4500, W5500, AND CHEVROLET W3500, W4500, AND W5500 VEHICLES. THE OIL PIPE BOLTS WERE NOT TIGHTENED PROPERLY DURING THE VEHICLE PRODUCTION PROCESS. IF NOT ADEQUATELY TIGHTENED, THE BOLT MAY LOOSEN AFTER PROLONGED VEHICLE OPERATION, WHICH CAN RESULT IN OIL SEEPAGE OR LEAKAGE FROM THE PACKING SEALS. IN GENERAL, AS OIL IS LOST, THE OIL WARNING LAMP WILL ILLUMINATE, AND THERE MAY BE ABNORMAL ENGINE NOISE AND LOSS OF OIL CAN CAUSE ENGINE SEIZURE.
Risk. IF THE ENGINE SEIZES WHILE THE VEHICLE IS BEING DRIVEN, THE VEHICLE MAY EXPERIENCE SUDDEN DECELERATION LEADING TO AN INCREASED RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE PACKING SEALS WITH NEW ONES AND THE BOLT WILL BE TIGHTENED WITH A SPECIFIED TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727.
Fuel System, Diesel08V251000
Filed Jun 5, 200816,859 vehiclesIsuzu Manufacturing Services Of America
Defect. ISUZU IS RECALLING 16,859 MY 2006-2007 ISUZU NPR, NQR, NRR, GMC W3500, W4500, W5500 AND CHEVROLET W3500, W4500, W5500 TRUCKS EQUIPPED WITH DIESEL ENGINES. DIESEL FUEL MAY SEEP OR LEAK FROM THE FUEL PIPE AT THE UPPER OR LOWER FUEL PORT ON THE DIESEL FUEL SUPPLY PUMP.
Risk. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy. DEALERS WILL INSPECT THE VEHICLES AND IF NO SEEPAGE OR LEAKAGE IS DETECTED, THE FUEL PIPE FITTINGS WILL BE TIGHTENED. IF SEEPAGE OR LEAKAGE IS DETECTED, THE FUEL SUPPLY PUMP WILL BE REPLACED WITH A NEW ONE. THE RECALL WILL BEGIN ON JUNE 30, 2008. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727, GMC AT 1-866-996-9463, OR CHEVROLET AT 1-800-630-2438..
What owners reported
Newest filings
Fuel/Propulsion System
Filed Mar 22, 2015170,000 milesCO
HELLO I HAVE HAD SEVERAL RECURRING ISSUES WITH MY FUEL PUMP SYSTEM. I HAVE HAD ONE ACTUAL FUEL LINE BREAK IN HALF AND POUR DIESEL OUT WHILE I WAS DRIVING DOWN THE ROAD. ALSO THE FUEL PUMP ON THE VEHICLE HAS COME A LOOSE FROM THE ENGINE TWICE BREAKING THE FOUR LUG NUTS THAT HOLD THE FUEL PUMP TO THE ENGINE, WHICH ALSO CAUSED FUEL TO LEAK. *TR
Electrical System
Filed Dec 31, 2013CA
TRUCK IS WARMING UP VERY EASY AND THE ALARM IS TURNING ON AFTER DRIVE COUPLE MILES. *TR
Fuel System, Diesel
Filed Oct 24, 2011155,000 milesNC
TL* THE CONTACT OWNS A 2006 GENERAL MOTOR COMPANY W4500. THE CONTACT WAS DRIVING WHEN THE VEHICLE STALLED, AND THE CONTACT NOTICED THERE WAS DIESEL FUEL LEAKING. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC AND WHO CONFIRMED THAT THE FUEL PUMP FAILED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THE VIN DID NOT QUALIFY FOR NHTSA RECALL CAMPAIGN ID NUMBER :08V251000(FUEL SYSTEM, DIESEL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 155,000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 26, 2015. Source: NHTSA Office of Defects Investigation.