Car Problem DataNHTSA records

2002 GMC W-Series

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the steering › hydraulic power assist system. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Steering › Hydraulic Power Assist System1
000

1 safety recall

Part 573 reports
Equipment13V259000
Filed Jun 19, 20131,774 vehiclesIsuzu Manufacturing Services Of America

Defect. Isuzu Manufacturing Services of America, Inc. (Isuzu) is recalling certain model year 2001-2013 Isuzu N-Series; model year 2001-2010 Chevrolet and GMC W-Series; model year 2001-2004 Isuzu FRR and model year 2001-2004 Chevrolet and GMC WT5500 trucks. The affected vehicles are equipped with an optional oil pan heater (RPO code IG3). Debris may collect at the contact point of the heater plug and the extension cord. This may cause overheating of the extension cord.

Risk. Overheating of the extension cord could melt the oil pan heater plug and/or block heater plug, resulting in an increased risk of fire.

Remedy. Isuzu will notify owners and dealers will inspect the trucks. The extension cord and damaged components will be replaced, free of charge. The recall began on August 30, 2013. Owners may contact Isuzu at 1-866-441-9638.

What owners reported

Newest filings
Steering › Hydraulic Power Assist System
Filed Jul 9, 2002CA

WHILE DRIVING LOSS THE ABILITY TO STEER AND BRAKE. *AK CONSUMER STATES THAT THE STEERING GEAR BOX HAD PREVIOUSLY BEEN REPLACED DUE TO A LOSS OF POWER STEERING WHEN BRAKING, HOWEVER AFTER REPLACEMENT, CONSUMER LOST ALL POWER BRAKING AND STEERING, STEERING GEAR BOX WAS REPLACED AGAIN AND AFTER A FEW MILES CONSUMER RETURNED TO DEALER WHO FOUND THE STEERING BOX LEAKING OIL, THE LOSS OF POWER STEERING HAS NOT YET BEEN RESOLVED. *SLC

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20100100Routine
20090100Routine
20080100Routine
20070100Routine
20060100Routine
20050100Routine
20041100Routine
20030100Routine
2002 — this page1100Routine
20010100Routine

Compare every W-Series year →

Other GMC models

All GMC models →
Sierra 1500 8,819Acadia 5,544Yukon 4,958Sierra 3,907Terrain 3,103Jimmy 2,670Envoy 2,459Yukon XL 2,389Sierra 2500 1,814Suburban 1,772

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 19, 2013. Source: NHTSA Office of Defects Investigation.