HEAD LIGHTS ON LOW BEAM ARE SET TO THE RIGHT AND CAN NOT BE MODIFIED OR CORRECTED BY THE DEALER. DURING RAINY/OVERCAST NIGHTS IT IS IMPOSSIBLE TO SEE CLEARLY TO THE FRONT AND TO THE LEFT OF THE VEHICLE. AT DUSK, EVEN THOUGH HEADLIGHT INDICATOR IS ON, IT APPEARS THE HEADLIGHTS ARE OFF. ON MOONLESS NIGHTS, IT IS EXTREMELY DIFFICULT TO SEE THE ROAD CLEARLY. IF A FIX ISN'T PROVIDED SOMEONE WILL BE KILLED.
2015 GMC Terrain complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
I HAVE A 2015 TERRIAN SLE. AROUND 57,000 MILES MY TERRIAN STARTED BURNING 2+ 2+QUARTS OF OIL IN BETWEEN OIL CHANGES WITH NO APPARENT REASON, I HAVE ALWAYS KEPT THE OIL CHANGED BEFORE IT GOT BELOW 7%, AFTER NOTICING THE OIL LEVELS DROPPING FAST I CHECKED IT EVERYDAY. THE ENGINE LIGHT CAME ON WITH MY LAST OIL CHANGE, 2 WEEKS AGO, SHOWING 2 BAD CAM SENSORS P0010 AND P0011. I WENT TO MY MECHANIC ONLY TO FIND OUT THAT THE 2.4 MOTORS HAVE BEEN LITTERED WITH OIL LEAKS, TIMING CHAIN PROBLEMS, CAM SENSOR ISSUE AND STALLING. I PAID GOOD MONEY FOR THIS CAR AND I AM NOT PLEASED WITH THE CONTINUING MOTOR PROBLEMS FROM GMC. IF THE SAME PROBLEM THAT OCCURRED ON EARLY MODELS IS STILL HAPPENING, WHY IS THERE NOT RECALL? I AM FRUSTRATED AS I HAVE ONLY ONE VEHICLE AND THE OUT OF POCKET COST IS RIDICULOUS, ESPECIALLY WHEN I'M BEING TOLD IT'S CHEAPER TO BUY A NEW CRATE MOTOR THAN FIX WHAT IS WRONG. I HAVE ALWAYS BEEN A FAN OF GMC UNTIL THIS. IT'S NO WONDER WHY EVERYONE HAS SWITCHED TO FOREIGN VEHICLES, THE ONES MADE IN THE US ARE SO CHEAPLY MADE AND PRICED 3 TIMES THERE VALUE.
CHECK ENGINE LIGHT CAME ON, TOOK VEHICLE TO THE DEALERSHIP THE SAME DAY. WAS TOLD THE TIMING CHAIN NEEDED TO BE REPLACED BECAUSE IT WAS STRETCHED. I'VE HAD THE SAME DRIVING HABITS (DISTANCE, DESTINATIONS, ETC) FOR ALL 4.5 YEARS THAT I'VE HAD THE TERRAIN. I'VE HAD ALL BUT 2 OIL CHANGES COMPLETED AT THE DEALERSHIP WHERE I PURCHASED MY CAR ORIGINALLY. I'VE CONSISTENTLY HAD MY OIL CHANGED EVERY TIME MY LIGHT COMES ON AND SAYS IT NEEDS TO BE DONE. I HAD MY OIL CHANGED 5 DAYS AGO, ON SCHEDULE AND TODAY MY ENGINE LIGHT COMES ON AND I'M QUOTED AT MINIMUM $2K FOR A TIMING CHAIN REPAIR. I CALLED ANOTHER GMC DEALERSHIP TO GET A QUOTE ON THE WORK AND WAS TOLD MORE THAN $3000 WOULD BE EXPECTED. EVERY MECHANIC I'VE TALKED WITH (AT EACH DEALERSHIP) SUGGESTED THIS IS A KNOWN ISSUE WITH GMC TERRAINS, EQUINOX'S, TRAVERSE'S.
I HAD JUST PURCHASED A WEEK AGO. 71,000 MILES ON IT. WAS DRIVING TO MEMPHIS TN AT NIGHT IN A RAINSTORM. THE WIPERS WERE SET TO HIGH AND ALL OF A SUDDEN STOPPED WORKING. I NARROWLY A AVOIDED A CRASH AND MADE IT TO THE NEXT EXIT. I HAVE READ SEVERAL OTHER COMPLAINTS AND SEE THAT CANADA ISSUED A RECALL FOR THIS!! PLEASE DO SOMETHING BEFORE SOMEONE GETS KILLED!!
STABILITRAK WARNING AND CHECK ENGINE LIGHT CAME ON. GAUGES WENT TO 0 AND THEN BOUNCED UP AND DOWN WHILE I WAS DRIVING. THE CAR REFUSED TO ACCELERATE OVER 40MPH. THIS TIME I WAS NOT ON THE HIGHWAY, BUT THIS HAS HAPPENED WHILE DRIVING ON AN INTERSTATE AS WELL. I HAVE PUT IN A COMPLAINT WITH GENERAL MOTORS AND THEY CALLED BACK ONCE BECAUSE I THOUGHT THE CAR GOT BAD DATA WHEN MY CC FOR ONSTAR WAS COMPROMISED. THEY HAVE NOT RETURNED MY CALLS SINCE. I HAVE TAKEN IT TO A CERTIFIED GM SHOP 4 TIMES AND THEY STILL CANNOT DIAGNOSE THE ISSUE. I AM TERRIFIED TO DRIVE THE VEHICLE NOW. THIS LAST TIME, I WAS ABLE TO RECORD THE GAUGES ACTING CRAZY AND HAVE ALSO SENT THAT TO GENERAL MOTORS.
THE AIR BAG SERVICE LIGHTS CAME ON 10/2019 WHILE IN MOTION. I NOTICE A RECALL FOR THIS VEHICLE ON THE NHTSA WEBSITE YET THE LOCAL GM DEALER WHERE I LIVE SAYS THAT THERE ISN'T ONE FOR MY VEHICLE ACCORDING TO THE VIN.
THE REAR HATCH WILL FULLY OPEN AND THEN FALLS PART WAY OR FULLY WITHOUT ANY CAUSE. IT HIT ME IN THE HEAD AND BACK AS I WAS NOT EXPECTING THE HATCH DOOR TO FALL. THIS WAS OBVIOUSLY WHILE THE CAR WAS PARKED IN A GARAGE.
WHILE DRIVING IN A RAINSTORM THE WINDSHIELD WIPERS SUDDENLY STOPPED WORKING, LEAVING ME VULNERABLE TO A POSSIBLE FATALITY AS I COULD NOT SEE. I HAD NO PREVIOUS INDICATION THAT THIS WAS ABOUT TO OCCUR. SERVICE DEALER STATED THAT THE TRANSMISSION INSIDE THE MOTOR OF THE WIPERS HAD FAILED. THE DEALER STATED IT WAS NORMAL WEAR AND TEAR. MY VEHICLE HAS UNDER 60,000 MILES AS OF THIS DATE, THEREFORE I DISAGREE WITH THE NORMAL WEAR AND TEAR REASONING. THE WINDSHIELD WIPERS ARE NOT USED DAILY AND AT EVERY START OF USAGE, UNLIKE A STARTER OR BRAKE USAGE, ETC.. THIS IS SOMETHING THAT SHOULD THROUGHOUT THE DURATION OF THE VEHICLE. NO WARRANTY ON SUCH PRODUCT AND NO RECALL. IT COST ME OVER $400 TO REPAIR. I CONTACTED GENERAL MOTORS AND THEY STATED THAT EVEN THOUGH THIS ISSUE HAD BEEN NOTED AND ONLY RECALLED IN CANADA, BUT NOT THE U.S. I REITERATED THAT THIS OCCURRENCE JUST NOW HAPPENED TO ME AND THIS IS VERY DANGEROUS AND A FATALITY CAN ENSUE. GENERAL MOTORS OFFERED ME NO RESOLUTION.
I WAS DRIVING ON HIGHWAY AT 60 MPH IN THE RAIN. WINDSHIELD WIPERS WERE ON MEDIUM SPEED SETTING. WINDSHIELD WIPERS SUDDENLY STOPPED MOVING AND WERE STUCK IN THE UPRIGHT POSITION. THIS CREATED A VISIBILITY HAZARD IN THE RAIN. WIPER MOTOR COULD STILL BE HEARD HOWEVER NO MOVEMENT AT ALL OF WIPERS. FURTHER INSPECTION LATER REVEALED BROKEN WIPER LINKAGE.
I OWN A 2015 GMC TERRAIN SLT AWD THAT I PURCHASED IN 2015 WITH 1000 MILES ON IT. WHILE I WAS TRAVELING BY MYSELF (SINGLE WOMAN) ON AN INTERSTATE HIGHWAY FREQUENTED BY SEMI-TRUCKS FROM ORLANDO, FL HEADED TO JACKSONVILLE, FL AT 9:30PM. AT ABOUT OVER AN HOUR AND A HALF OUT OF JACKSONVILLE, ON A DARK STRETCH OF THE HIGHWAY A TORRENTIAL DOWNPOUR, BEGAN COMMON FOR FLORIDA ESPECIALLY DURING HURRICANE SEASON. WINDSHIELD WIPERS STOPPED WORKING MID-WIPE STOPPED IN THE LEFT CORNER OF MY WINDSHIELD. I WAS SURROUNDED BY SEMITRUCKS BUT BY THE GRACE OF GOD, I WAS ABLE TO MAKE IT TO THE RIGHT SHOULDER. HOWEVER, I WAS EXTREMELY HESITANT BECAUSE, IT WAS DARK AND I COULD NOT SEE ANY OBSTRUCTIONS SUCH AS STALLED VEHICLES OR STALLED SEMI-TRUCKS OR ROAD HAZARDS UNLESS I WAS ON TOP OF OBJECT. INCIDENT OCCURRED ON SEPTEMBER 18, 2019.
2015 TERRAIN (DENALI) WIPER TRANSMISSION JOINT FAILURES (2) TIMES IN LESS THAN 6 MONTHS. WHILE DRIVING ON HIGHWAY DURING RAINY WEATHER; WIPERS STOP, DANGEROUSLY IMPAIRING VISIBILITY FAR FROM HOME.
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO VANDEVERE CHEVROLET (LOCATED AT 1490 VERNON ODOM BLVD, AKRON, OH 44320, (330) 800-0230) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TAKATA AIRBAG THE AIRBAG LIGHT HAS COME ON AND I SEE A PREVIOUS RECALL BUT NOW NONE THAT APPLY TO MY VEHICLE. CAN YOU ADVISE IF THIS IS SOMETHING THAT FALLS UNDER THE PRIOR RECALL?
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED THAT THE RADIO AND BACK-UP CAMERA DID NOT WORK. THE VEHICLE WAS TAKEN TO GREEN BUICK GMC (563-484-5147, LOCATED AT 3210 E KIMBERLY RD, DAVENPORT, IA 52807) WHERE IT WAS DIAGNOSED THAT THE RADIO UNIT NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE UNIT WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO HESITATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT EXCEED MORE THAN 20 MPH. THE CONTACT NOTICED OIL AND TRANSMISSION FLUID LEAKING FROM THE VEHICLE. THE CONTACT STATED THAT SHE RECEIVED A LETTER FROM THE MANUFACTURER REGARDING THE FAILURE. THE VEHICLE WAS TAKEN TO CASTLE BUICK GMC (LOCATED AT 7400 W CERMAK RD, NORTH RIVERSIDE, IL 60546, (708) 442-7474) WHERE IT WAS DIAGNOSED THAT MULTIPLE UNKNOWN REPAIRS WERE NEEDED ON THE ENGINE AND TRANSMISSION. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,412.
MY VEHICLE IS UNDER 60K MILES AND ONE DAY I WOKE UP WENT TO DRIVE IT MY ENGINE LIGHT CAME ON AND MY VEHICLE STARTED TO SPUTTER AND TRY TO DIE OUT WHILE DRIVING IN A SCHOOL ZONE GOING 20 MPH. THEN AFTER MAKING IT TO MY DESTINATION I PLACED THE VEHICLE IN REVERSE AND IT DIED OUT ON ME. I STARTED IT RIGHT BACK UP IT DIED AS SOON AS IT HIT REVERSE AGAIN. FINALLY I WAS ABLE TO START IT AND COAST BACKWARDS THEN PLACE IT IN DRIVE. I HAD RECENTLY GOTTEN GAS AND THOUGHT MAYBE SOMETHING WAS WRONG WITH THE GAS BUT IM SEEING THIS IS A PROBLEM FOR MORE PEOPLE THAN JUST ME. SO DISAPPOINTING BC IT IS A LEASE AND MY LEASE IS UP IN ONE MONTH SO NOW IM HELD LIABLE TO FIX A PROBLEM THAT I FEEL LIKE SHOULD BE A RECALL. I'VE ALWAYS STAYED UP ON MY OIL CHANGES, AND MAINTENANCE AND IM VERY DISAPPOINTED IN THE QUALITY OF THIS VEHICLE.
WIPER TRANSMISSION FAILED IN A RAIN STORM WITH 70000 MILES. SAME PROBLEM AS 2013 TERRAIN. REPLACED ALL 4 TIRES AT 65000 DO TO 2 TIRES LOSING AIR SINCE NEW, WHEN THEY WERE REPLACING VALVE STEMS TWO OF THEM FELL OUT DUE TO NOT INSTALLED RITE FROM FACTORY!!
WHILE DRIVING THRU A ROUND ABOUT GOING APPROXIMATELY 20 MPH IN TRAFFIC MY WIPER SUDDENLY STOP WITHOUT NOTICE. THIS WAS IN A HEAVY RAIN AND MY VISIBILITY WENT TO ZERO. I MANAGED TO SLOW AND PULL THE VEHICLE OVER AFTER NAVIGATING THE ROUNDABOUT. MY WIPER LINKAGE WAS CORRODED THE MOTOR WAS FUNCTIONAL AFTER INSPECTION
VEHICLE PURCHASE FROM COULTER CADILLAC TEMPE AZ - 9/1/2018. THIS PROBLEM HAS OCCURED 3 TIMES. DEALER ACKNOWLEDGES "WE PUT YOU IN A BAD CAR". PROBLEM: VEHICLE WHILE IN MOTION (STREET/INTERSECTION/HIGHWAY), WILL JUST "SHUT DOWN" AND MOVE IN "LIMP MODE" FASHION. THE ENGINE AND STABILITY LIGHTS WILL APPEAR ON THE DASHBOARD AND ON THE MOST RECENT EVENT, ALL THE GAUGES ON THE DASHBOARD SHUT DOWN. AFTER THE SHUT DOWN,1 & 2 GEARS ARE NO LONGER AVAILABLE. IN ORDER TO MOVE THE VEHICLE, THE VEHICLE NEEDS TO REACH A SPEED BETWEEN 20 / 30 MILES AN HOUR IN ORDER FOR THE 3RD GEAR TO ENGAGE. THE LAST TIME THIS SITUATION HAPPENED WAS ON THE FREEWAY @ 65 MPH. I WAS IN THE HOV LANE WITH MY 3.5 YEAR OLD GRANDSON AND MY WIFE. ALL THE TRAFFIC @ 4:45 PM ON THE NORTHBOUND LANE OF THE AZ 17 HIGHWAY CAME TO A STOP BECAUSE OF THE RIPPLING EFFECT THIS PROBLEM CAUSED. FORTUNATE FOR US, OTHER DRIVERS ALLOWED TO US TRAVERSE TO THE OFF RAMP. THE DEALER INDICATED THE PROBLEM WAS THE BATTERY THAT BROUGHT THE CAR TO A STOP AND "LIMP MODE". THERE WERE NO BATTERY WARNING LIGHTS VISIBLE ON THE DASHBOARD TELLING ME THE BATTERY WAS IN DANGER OF FAILING AS NOTED IN THE OWNER'S MANUAL. ALL 3 TIMES THIS HAS HAPPENED, THE DEALER HAS PROVIDED 3 DIFFERENT SOLUTIONS FOR THE SAME PROBLEM. I HAVE SEEN ON THIS WEB SITE NO LESS THAN 15 COMPLAINTS RAISING THIS PROBLEM TO THE NHTSA ATTENTION. SOMEONE IS GOING TO GET HURT BECAUSE OF THIS PROBLEM COULTER/GMC AND THE NHTSA NEED TO TAKE ACTION TO REMOVE/RESOLVE THIS PROBLEM. SEE AT
I WAS DRIVING ON RT 1 SOUTH IN A RAIN STORM AT NIGHT, DRIVING ABOUT 50 MPH, PUT THE WINDSHIELD WIPERS ON FULL AND THE WIPERS COMPLETELY STOPPED. I WAS ABLE TO GET THE VEHICLE INTO THE RIGHT LANE AND PULL INTO A GAS STATION. I WAS ABLE TO MOVE THE WIPERS BUT THE WIPERS WOULD NOT START WORKING. I COULD NOT DRIVE THE VEHICLE AS I COULD NOT SEE IN THE RAIN AND NEEDED TO HAVE ROADSIDE ASSISTANCE. AAA TOWED MY TERRAIN TO THE COLEMAN'S DEALERSHIP IN LAWRENCEVILLE, NJ AS AAA SAID IT WAS A SAFELY ISSUE SO THEY COULD NOT TOW TO A RESIDENTIAL ADDRESS. I DID SOME RESEARCH AND FOUND MANY OTHER 2015 TERRAIN OWNERS HAD THE SAME ISSUE (CANADA HAD A RECALL FOR THIS ISSUE). THIS IS A KNOWN ISSUE AND MANIFESTS DURING POOR DRIVING CONDITIONS (HEAVY RAIN & USUALLY ON A HIGHWAY). IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS HURT OR THERE IS A FATALITY DUE TO HAVING ZERO VISIBILITY ON A HIGHWAY IN THE RAIN.
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING 70 MPH, THE WINDSHIELD WIPERS FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED JOE LUNGHAMER CHEVROLET (475 SUMMIT DR, WATERFORD TWP, MI 48328, (248) 683-7100) AND WAS INFORMED THAT THE WIPER MOTOR NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. *BF *TR
I WAS DRIVING DOWN THE INTERSTATE AT NIGHT DURING A THUNDERSTORM WITH EXTREMLY LOW VISIBILITY WHEN, WITHOUT NOTICE, MY WINDSHIELD WIPERS ABRUPTLY STOPPED WORKING. THERE WERE NO PRIOR WARNINGS. I HAD TO INCH MY WAY TO SAFETY TO AVOID BEING HIT. THE WIPERS WILL NOT COME ON, BUT A HUMMING SOUND IS DETECTABLE. THE REPAIR SHOP SPECULATES THAT THE PROBLEM IS WITH THE MOTOR.
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING 45 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. ONCE THE RAIN DISSIPATED, THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS CONNECTED TO THE WIPERS WERE DISJOINTED. THE WIPERS WERE REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000.
POWER LIFT GATE WILL NOT OPEN. THE LIFT GATE WAS WORKING BUT WOULD NOT STAY IN THE UP POSITION. I HAD TO REPLACE THE LIFT GATE SUPPORT STRUT. AFTER REPLACING THE RIGHT STRUT THE GATE WOULD NOT OPEN USING THE KEY FOB, OR THE BOTTON INSIDE OF VEHICLE, NOR WILL IT LIFT WHEN USING THE BOTTON ON THE GATE.
WHILE DRIVING ON THE HIGHWAY I ALREADY HAD MY WINDSHIELD WIPERS GOING AND TURNED THEM UP HIGHER, THE WIPER WENT TOO FAR OVER MY WINDSHIELD AND GOT CAUGHT ON THE OTHER SIDE OF MY CAR. PUT IT BACK INTO PLACE BUT WASN'T MOVING. MULTIPLE HUNDREDS OF DOLLARS LATER THEY MOVE AGAIN. THEY WIPERS WERE PUT ON PROPERLY AND HAD BEEN FINE FOR MONTHS PRIOR ON THE LOWER SETTING, SO THIS HAS TO BE A MANUFACTURING ERROR, I HOPE IT DOESN'T HAPPEN AGAIN.
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 55 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SAFE LOCATION AND TOWED TO THE CONTACT'S RESIDENCE VIA ROADSIDE ASSISTANCE. THE CONTACT CALLED RAY SKILLMAN HOOSIER FORD AT (765-342-3673, LOCATED AT 333 ROBERT CURRY DR, MARTINSVILLE, IN 46151) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
BURNING EXCESSIVE AMOUNTS OF OIL.
I HAVE HAD MY TERRAIN FOR A LITTLE OVER TWO YEARS NOW IT ONLY HAS 71,000 MILES BEING A 2015 AND IT HAS STARTED TO STALL OUT ON ME. THE FIRST TIME IT HAPPENED I JUST GOT GAS AND THOUGHT MAYBE I DIDNT HAVE MY CAR IN PARK. NOT EVEN TWO WEEKS LATER IT HAPPENED AS I WAS PARKED AT THE GROCERY STORE AND WENT TO TAKE OFF, IT JUST STALLED ON ME! IT'S HAPPENING MORE FREQUENTLY AND EVEN JUST TURNED OFF ON ME AS I WAS DRIVING DOWN THE ROAD. MY CHECK ENGINE LIGHT IS NOT ON, WE HAVE EVEN PLACED LUCAS IN IT TO SEE IF THAT WOULD WORK.
DRIVING HOME AND WIPERS COMPLETELEY WENT OUT IN THE RAIN AND PULLED OVER TO AVOID ACCIDENT UNTIL IT STOPPED RAINING, WAS TERRIFIED THAT THIS CAN HAPPEN. THEY NEVER FIXED THIS PROBLEM IN EARLIER YEARS AND RECALLED THE TERRAIN IN CANADA BUT NOT USA.
TURNED ON WIPERS AND STOPPED IN AN UPWARD POSITION.
I WAS DRIVING IN A RAINSTORM WITH MY FAMILY ON A COUNTY ROAD AND OUR WINDSHIELD WIPERS SUDDENLY STOPPED WORKING AND FROZE. WITH THE DOWNPOUR, THERE WAS NO VISIBILITY TO CONTINUE DRIVING. I MANAGED TO PULL OVER TO THE SIDE OF THE ROAD, ALTHOUGH IT WAS NEARLY IMPOSSIBLE TO SEE THE ROAD. ONCOMING TRAFFIC MADE THE EXPERIENCE VERY STRESSFUL AND AN ACCIDENT COULD HAVE EASILY OCCURRED. WE WAITED UNTIL THE RAIN SUBSIDED AND MADE IT TO A CAR REPAIR PLACE. THEY SAID IT WAS MORE THAN LIKELY THE FAULTY WINDSHIELD WIPER LINKAGE THAT CAUSED IT TO MALFUNCTION. OUR CAR ENGINE WAS RUNNING FINE, BUT ONLY THE WINDSHIELD WIPERS WERE NOT WORKING. THIS INCIDENT AND THE POTENTIAL DANGER IT PLACED US WAS AS STRESSFUL AND CAUSED AS MUCH ANXIETY AS ACTUALLY HAVING AN ACCIDENT. HAD THE RAIN NOT STOPPED, WE WOULDN'T HAVE BEEN ABLE TO EVEN DRIVE BACK HOME.
I BOUGHT THIS VEHICLE IN NOV. 2018. TWO MONTHS LATER I STARTED HAVING PROBLEMS WITH THE STABILI TRAK. I HAVE HAD IT IN THE SHOP AT THE GMC DEALER TWICE. ALL CODES PASSED BECAUSE THE STABILI TRAK LIGHT TURNS OFF. BOTH RPM AND SPEEDOMETER NEEDLES GO UP AND DOWN REAL FAST. SOMETIMES THEY STAY AT 0 AND I START LOOSING POWER. IF I'M STOPPED, IT TAKES FOREVER FOR IT TO GAIN ANY SPEED. I TURN IT OFF AND RESTART IT ONLY FOR IT TO START ALL OVER AGAIN. I TURNED IT OFF ONCE AND TRIED TO RESET AND COMPLETELY DEAD. THIRD TIME IT STARTED. DASH LIGHTS GO FROM DIM TO BRIGHT AND BACK. THE DEALER SAID THEY CANT FIND THE CODES IF THE STABILI TRACK LIGHT ISN'T ON, YET THE CHECK ENGINE LIGHT STAYS ON. IT IS GETTING WORSE, ALMOST EVERY DAY. BUT THE STABILI TRAK LIGHT DOESN'T STAY ON LONG ENOUGH
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED THAT THE LIFTGATE LIFTED AND LOWERED ON ITS OWN. THE LIFTGATE STRUCK THE CONTACT'S SPOUSE AND THEN LIFTED AGAIN. THE CONTACT'S SPOUSE HAD TO HOLD THE LIFTGATE BEFORE IT STRUCK THEIR DAUGHTER. THE LIFTGATE EVENTUALLY CLOSED ON ITS OWN. THERE WERE NO INJURIES. THE CONTACT MADE AN APPOINTMENT NEXT WEEK WITH JOHNSON MOTORS (1891 BLINKER PKWY, DUBOIS, PA 15801, (877) 816-0659) TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 48,000. *DT
WIPER TRANSMISSION BUSHING FAILURE WHILE DRIVING IN RAINSTORM LEAVING ME WITH NO WIPERS. THIS APPEARS TO BE A COMMON PROBLEM THAT HAS BEEN RECALLED IN CANADA ONLY.
MY WIFE CALLED ME DURING A HEAVY RAINSTORM, THE WIPERS JUST STOPPED WORKING WHILE SHE WAS DRIVING HOME. SHE PULLED OVER INTO SOMEBODY'S DRIVEWAY. THE FUSE WAS FINE AND YOU COULD HEAR THE WIPER MOTOR RUNNING. I (CAREFULLY) DROVE HER CAR HOME, WITH HER IN FRONT OF ME DRIVING MY TRUCK, STOPPING OCCASIONALLY TO LET CARS PASS AND TO MANUALLY WIPE THE WINDSHIELD. TURNS OUT THE PLASTIC BUSHING HOLDING THE WIPER LINKAGE TOGETHER WAS WORN AND POPPED OUT OF PLACE. I BOUGHT A NEW WIPER TRANSMISSION ASSEMBLY AND INSTALLED IT THAT NIGHT.
THIS MORNING ON MY WAY TO WORK ON 95 NORTH BOUND AND MY WIPER BLADES STOPPED WORKING. I WAS DOING ABOUT 65-70 MPH AND IT WAS POURING RAIN OUT AND I COULD BARELY SEE IN FRONT OF ME. IT WAS DEFINITELY DANGEROUS FOR ME TO KEEP DRIVING BUT I HAD TO GET TO WORK SO I CONTINUED TO DRIVE FOR ANOTHER 25 MILES WITH LIMITED VISIBILITY. I HAVE DONE LITTLE RESEARCH SO FAR BUT I DO BELIEVE THERE IS A PROBLEM WITH THE LINKAGE IN THE WIPER BLADE ASSEMBLY. ANYWAYS THIS WAS VERY UNSAFE AND SHOULD BE RECTIFIED AND MADE KNOWN TO OTHER GMC TERRAIN OWNER BEFORE SOMEONE IS INJURED OR EVEN KILLED!
WHILE DRIVING 70 MPH ON AN INTERSTATE IN FLORDIA ON VACATION, IN A RAIN STORM OUR WIPERS QUIT WORKING... MY KIDS AND FAMILY WERE IN THE CAR. MY HUSBAND WAS DRIVING AND I HAD TO HANG OUT THE WINDOW TO STOP TRAFFIC FROM PASSING US SO WE COULD GET TO THE SHOULDER. WE THEN HAD TO WAIT FOR THE RAIN TO STOP SO WE COULD MAKE OUR WAY TO THE NEXT EXIT. WE GOT OFF THE EXIT AND MADE IT TO A GAS STATION AND A MECHANIC HAPPENED TO BE THERE AND HELPED US FIGURE IT OUT. WE THAN HAD TO DRIVE TO THE NEXT EXIT TO THE PARTS STORE TO GET THE PART AND FIX IT. THE BALL JOINT NO LONGER STAYS IN THE BUSHING ON THE ARM. TWO WEEKS LATER THE OTHER BUSHING DID THE SAME THING AND THEY STOPPED WORKING AGAIN.. CANADA HAS ISSUED A RECALL ALREADY ON THIS PART BACK IN 2016 & 2018... RECALL NUMBER 2016318 AND 2018137.. WHY WOULD CANADA ISSUE A RECALL BUT NOT THE UNITED STATES!!!! ABSURD!!!
THE CAR WAS TRAVELING APPROXIMATELY 70MPH ON I-77N IN OHIO DURING HEAVY RAIN. WITHOUT ANY WARNING, THE WIPER BLADES STOPPED WORKING AT ALL AND GOT STUCK IN A HYPER-EXTENDED "UP" POSITION. THIS CAUSED IMMEDIATE "BLINDNESS" TO THE ROAD. FORTUNATELY THE VEHICLE WAS ABLE TO BE DRIVEN SLOWLY TO THE SHOULDER, WHERE I GOT OUT AND INSPECTED THE WIPERS. I COULD PUSH THEM MANUALLY, BUT THERE WAS NO MOTORIZED CONTROL WHATSOEVER. UPON GETTING A TOW HOME BECAUSE THERE WAS NO WAY TO SAFELY DRIVE IN THE HEAVY RAIN WITH NO WIPERS (AN ORDEAL THAT TOOK UPWARDS OF FOUR HOURS), I FOUND THAT THE CHINTZY PLASTIC WIPER ARM LINKAGE BUSHINGS HAD WORN OUT AND COME OFF OF THE BEARING. THIS SEEMS TO BE A COMMON ISSUE AND HAS BEEN REPORTED BEFORE. THE BUSHING THAT LITERALLY DICTATES WHETHER YOU WILL SEE OR NOT WHILE DRIVING IN RAIN IS MADE OF A CHEAP PLASTIC THAT BROKE AFTER FOUR YEARS OF USE. FOUR YEARS. WE WERE TRAVELING AT 70MPH IN POURING RAIN ON A BUSY HIGHWAY. WE LOST ALL VISIBILITY IN AN INSTANT. WE COULD HAVE DIED. THIS NEEDS TO BE ADDRESSED.
THE PLASTIC BUSHINGS USED IN THE WIPER LINKAGE ASSEMBLY ARE POOR QUALITY AND REGULAR USE WEAKENS THEM OR THEY BECOME CORRODED. THE BUSHING CONNECTING THE WIPER TRANSMISSION TO THE REST OF LINKAGE ASSEMBLY DETACHED FROM ITSELF WHILE I WAS DRIVING DURING A SNOW STORM CAUSING MY WINDSHIELD WIPERS TO STOP WORKING COMPLETELY, LEAVING ME WITH NO VISIBILITY. THE CAR HAD TO STAY PARKED WHERE IT WAS UNTIL THE WEATHER CLEARED.
ON 02/19/19, WHILE TRAVELING ON THE PA TURNPIKE, I TURNED MY WINSHIELD WIPERS ON, ONLY TO HAVE THEM COME UP 3/4 OF THE WAY ON MY WINDHIELD AND STOP. SUBSEQUENTLY, MY WIPERS BECAME INOPERABLE. THANKFULLY, THERE WAS ONLY A SLIGHT RAIN, AND NOT CONTINUOUS RAIN OR SNOW FALLING AT THE TIME, OR THIS COULD HAVE RESULTED IN A SERIOUS CRASH. I HAD THE WIPER ASSEMBLY REPLACED SAME DATE, $259.678, FOR LABOR AND PARTS AT A GM DEALERSHIP. I WAS TOLD THIS WAS NOT A RECALL AT THIS TIME AND WAS NOT COVERED. MY 2015 GMC TERRAIN HAD APPROX. 75,000 MILES ON AT THE TIME OF THIS INCIDENT. THIS INCIDENT RESULTED FROM CORROSION TO THE WIPER ASSEMBLY, INVOLVING CORROSION TO A TRANSMISSION BALL JOINT, WHICH IS GM RECALL ON PREVIOUS MODEL YEARS, AND IS ALSO A CURRENT GM RECALL IN CANADA ONLY FOR THIS YEAR, HOWEVER, US MODELS ARE NOT. THE BALL JOINT SEPARATED DUE TO CORROSION AND CAUSES COMPLETE FAILURE TO THE WINDSHIELD WIPER SYSTEM. GM IS DRAGGING THEIR FEET ON MAKING THIS A US SAFETY RECALL AS CANADA HAS IT FOR THE 2010-2017 YEARS.
STARTED MARCH OF 2017 PROGRESSIVELY GETTING WORSE. SUV JERKS, GAUGES GO CRAZY, CHECK ENGINE LIGHT COMES ON, IF SLOW TO BELOW 20 MPH IT SPUTTERS AND WON'T ACCELERATE, IF I STOP COMPLETELY IT WON'T ACCELERATE. MULTIPLE TIMES THIS HAS HAPPENED ON THE INTERSTATE DURING RUSH HOUR TRAFFIC & AT BUSY INTERSECTIONS. IF I TURN CAR OFF AND BACK ON THE SYSTEM RESETS. THEN IT STARTS ALL OVER AGAIN. IT HAS BEEN IN AND OUT OF THE SHOP. PROBABLY 10-15 TIMES IN 2YEARS. THEY GET CODES, BUT THEN THESE GO AWAY BEFORE THEY CAN BE 'RUN'. I BROKE DOWN 1-1/2 WEEKS AGO IN BAY MINETTE & THE CAR WOULDNT START BACK UP. I WAS STRANDED OUT OF TOWN AND HAD TO RENT A CAR TO GET BACK HOME. THE DEALER THERE GOT 7 ERROR CODES THAT ALL CLEARED OUT. I HAVE FILED A COMPJAINT WITH GMC, BUT THEY ARE SLOW TO HANDLE THE PROBLEM & I CAN'T GET SUPERVISORS ON THE PHONE OR AT LEAST ONE WHO DOESN'T SEEM LIKE HE'S BEEN DRINKING.
SMELT SOMETHING BURNING WHILE DRIVING. CAR STARTED BUCKING AND JERKING. I PULLED INTO A PARKING LOT AND NOTICED A PUDDLE OF OIL LEAKING OUT UNDERNEATH MY CAR. NO CHECK ENGINE LIGHT OR ANY NOTIFICATION THAT ANYTHING WAS WRONG. HAD IT TOWED TO DEALERSHIP AND THEY TOLD ME PVC FROZE UP AND BLEW OUT REAR MAIN SEAL. THIS IS THE 2ND TIME THIS HAS HAPPENED TO US THIS YEAR. WE OWN ANOTHER GMC (2013 EQUINOX) AND THE EXACT SAME THING HAPPENED 2 WEEKS EARLIER WITH IT. FRUSTRATING THAT GMC IS AWARE OF THIS DEFECT WITH THEIR ENGINES AND NOT WILLING TO ISSUE A RECALL TO CORRECT IT. WE HAD TO PAY $2500 TO FIX THE EQUINOX. LUCKILY THE TERRAIN IS STILL UNDER FACTORY WARRANTY BUT WITH BOTH CARS WE WERE OUT OF A VEHICLE FOR SEVERAL DAYS. WILL IT HAPPEN AGAIN???
FOR THE FOURTH TIME MY WIPERS HAVE STOPPED WORKING. I HAVE HAD TO PULL OVER ON THE HIGHWAY IN A RAINSTORM. THE ARM BAR HAS POPPED OFF MULTIPLE TIMES. THE JOINTS THAT CLIP INTO THE WIPERS HAVE BEEN REPLACED AND I HAVE HAD THIS ISSUE EVERY 3 MONTHS FOR THE PAST YEAR. IT IS A SAFETY ISSUE.
TAKATA, INTAKE TIMING CAMSHAFT SENSOR, LOCKING UP, OR STOPPED WORKING. WAS IN MOTION, CITY STREETS AND BIG PROBLEM WHEN BACKING UP OR TURNING. STOPS IN TRAFFIC
DRIVING ON THE HIGHWAY VERY EARLY IN THE MORNING, SLEETING. TURNED THE WIPERS ON, THEY WENT UP AND STOPPED RIGHT IN THE MIDDLE OF THE WINDOW. I HAD TO GET OFF THE HIGHWAY AND WAS ABLE TO PUSH THE WIPERS DOWN TO OBTAIN VISIBILITY
WE HAVE A 2015 GMC TERRAIN THAT HAS 43000 MILES ON IT AND GOT IT IN MAY OF 2018. ON FRIDAY JANUARY 4TH MY WIFE WAS DRIVING OUR TERRAIN ON INTERSTATE 485 IN CHARLOTTE AT MORNING RUSH HOUR HEADED TO WORK. SHE WAS IN THE LEFT LANE ON THE HIGH TRAVELING ABOUT 65 MPH IN A STEADY DOWNPOUR WITH VEHICLES BESIDE HER. AT THAT TIME SHE HAD THE WINDSHIELD WIPERS GOING WHEN ALL THE SUDDEN WITH OUT WARNING THEY FROZE IN POSITION AND STOPPED WORKING. SHE WAS UNABLE TO WIPE THE WINDSHIELD MAKING IT ALMOST POSSIBLE TO SEE. LUCKILY SHE DID NOT HAVE ANY CARS BEHIND HER AND SHE WAS ABLE TO SLOW DOWN ENOUGH AND TURN ON THE 4 WAYS AND RIDE THE SHOULDER OF THE HIGHWAY TO COME TO A STOP. SHE THEN CALLED ME AND TOLD ME WHAT HAPPENED WHILE TALKING TO ME THE RAIN SUBSIDED ENOUGH THAT SHE WAS ABLE TO GET TO THE RIGHT LANE AND OFF TO THE EXIT ABOUT 2 MILES UP. SHE GOT OFF THERE AND WAS ABLE TO GET TO WORK. IT STOPPED RAINING THAT DAY AND WAS CLEAR AND I RESEARCHED ON WHT MAY HAVE HAPPENED OR ANY RECALLS. I CAME ACROSS STORIES OF THE WIPER BLADE FAILURE IN THE 2013 GMC TERRAIN 2014 AND 2015 ALL HAVING THE SAME ISSUE. GMC HAS RECALLED THE ISSUE ON THE 2013 IN THE UNITED STATES AND THE 2015 MODEL IN CANADA BUT NOT THE USA. I SCHEDULED AN APPOINTMENT WITH OUR GMC DEALERSHIP THAT MONDAY AND SCHEDULED AN APPOINTMENT ON THAT TUESDAY MORNING. WE DROPPED IT OFF AND THEY SAID THEY WOULD HAVE TO RUN A PROGNOSTIC TEST EVEN THOUGH I TOLD THEM WHAT WAS WRONG AND WHAT I WAS ALMOST POSITIVE WAS WRONG. LATER THAT DAY THE
AFTER COMING TO A STOP AND TRYING TO MOVE FORWARD THE VEHICLE STALLED THIS HAPPEN SEVERAL TIMES AND WOULD ALSO STALLED WHEN IN REVERSE. THERE IS ONLY 47000 MILES ON THE VEHICLE AND IS DRIVEN BOTH HIGHWAY AND CITY. VEHICLE WOULD ONLY STALLED AFTER COMING TO A STOP OR DRIVING UNDER 5 MPH. THE CHECK ENGINE LIGHT IS ON AND STAYS ON FOR A FEW DAYS THEN GOES AWAY. THIS HAS BEEN HAPPENING SINCE NOV 22, 2018.
2015 GMC TERRAIN WINDSHIELD WIPERS BECAME INOPERATIVE ON DECEMBER 31, 2018 WHILE DRIVING ON A CITY STREET DURING HEAVY RAIN. WIPERS WERE SET ON REGULAR SPEED WHEN THEY FAILED. UPON INSPECTION THE WIPER ARMS FEEL TOTALLY DISCONNECTED FROM THE WIPER MOTOR. *DT*JB
THE CAR KEEPS STALLING WHEN TRYING TO ACCELERATE IN REVERSE OR DRIVE AND THE CHECK ENGINE LIGHT IS ON. THIS IS PROBLEM AS I AM READING UP ON THIS SO I BELIEVE THERE IS SOME KIND OF RECALL THAT NEEDS TO HAPPEN. THIS IS [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
THE ENGINE LIGHT CAME ON AFTER AN 3 DAYS AFTER OIL CHANGE AND BEGIN TO CUT OFF WHEN I WOULD ACCELERATE. I TOOK IT TO CARMAX AND THEY SAID IT WAS A FAULTY SENSOR WHICH WAS COVERED BY THE POWERTRAIN WARRANTY. CARMAX SUGGESTED I TAKE THE CAR TO A GMC DEALER FOR REPAIR. I TOOK THE CAR TO THE GMC DEALER, THEY REPAIRED IT AND 1 1/2 WEEKS LATER THE ENGINE LIGHT CAME ON AND THE CAR WAS CUTTING OFF AGAIN. I WENT TO THE GMC DEALER A SECOND TIME AND THEY SAID, "THEY COULD NOT DUPLICATE MY CONCERNS, THERE WAS NO PROBLEM WITH THE CAR, THE ENGINE LIGHT IS NOT ON AND THE CAR WAS DRIVEN FOR 10 MINUTES WITHOUT ANY ISSUES". AFTER DRIVING THE CAR FOR 5 DAYS, THE ENGINE LIGHT IS ON AGAIN AND THE CAR IS STALLING. I HAVE TO ACCELERATE OVER 10 - 20 MILES FOR THE CAR TO STAY ON. I KNOW THAT SOMETHING IS WRONG, I HAVE BEEN AFRAID TO DRIVE BECAUSE WITH THE CAR CUTS OFF ON ME AND NO ONE HAS GIVEN A REASON AS TO WHY. I DO NOT WANT TO GET HIT FROM BEHIND. I DRIVE THE HIGHWAY WITH A SMALL CHILD DAILY. I AM CONCERN THAT THIS ISSUE IS NOT BEING TAKEN SERIOUSLY. SOMETHING IS WRONG WITH THE CAR!!!
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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