Page 4 of 6 · complaints 151–200 of 299

2015 GMC Terrain complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Visibility/Wiper
Filed Feb 1, 2021125,000 milesKY

WHILE DRIVING ON THE INTERSTATE, THE DRIVER'S SIDE WIPER STOPPED WORKING DURING A HEAVY RAINSTORM. THE PASSENGER SIDE WORKS PERFECTLY. I SAW WHERE THE 2013 MODELS HAVE A RECALL FOR THIS SAME ISSUE.

Engine
Filed Jan 25, 2021124,079 milesIA

I HAD A BRAND NEW MOTOR PUT IN MY CAR AT 73547 MILES AND NOW AT 124079 I AM HAVING THE SAME ISSUES. THEY TOLD ME THAT THEY WON'T PAY FOR IT BECAUSE THE 100,000 WARRANTY IS UP. THE NEW PARTS THAT I PUT IN MY CAR WILL HAVE A WARRANTY, BUT THE NEW MOTOR THAT I PUT IN MY CAR WENT UNDER THE OLD POWER TRAIN WARRANTY. CHECK ENGINE LIGHT CAME ON WHILE DRIVING TO DEALERSHIP TO GET AN OIL CHANGE AND I HAD IT TOWED RIGHT AWAY TO FM DEALER.

Visibility/Wiper
Filed Jan 5, 2021KY

DATE 12/31/20 7:25AM LEXINGTON KY I HAD JUST LEFT WORK AND WAS HEADING HOME NORTHBOUND ON I-75 TOWARD GEORGETOWN EXIT #125 DURING A HEAVY RAIN. I CAN NOT RECALL USING MY MAX WIPER INTERVAL SPEED BEFORE THIS INCIDENT. I WAS IN THE MIDDLE OF THREE LANES WITH A SPEED AROUND 50MPH AND MY WIPERS STOPPED WORKING! I WAS ABLE TO SLOWLY TRANSITION LANES TO PULL OVER ON THE SIDE OF THE INTERSTATE. ONCE THE RAIN SUBDUED SOME, I WAS ABLE TO EVALUATE THE ISSUE. I COULD HEAR THE MOTOR OPERATING BUT THE WIPERS WERE NOT MOVING. I COULD MANUALLY MOVE THE WIPERS FREELY WITH EASE; THEREFORE MOVED THEM DOWN FROM THE MIDDLE OF THE WINDSHIELD. I WAS VERY FORTUNATE THAT AN ACCIDENT DID NOT OCCUR! EXTREMELY TERRIFYING EXPERIENCE.

Visibility/Wiper
Filed Jan 2, 2021117,600 milesIL

WHILE DRIVING DOWN THE INTERSTATE, IT BEGINS TO RAIN, I ENABLE THE WHIPERS TO ASSIST WITH CLEARING THE WINDOW. THIS WORKS FOR A FEW MINUTES AND THEN ALL OF SUDDEN WHIPERS QUIT WORKING WHILE IN MOTION IN THE RAIN. THIS IS NOT GOOD AT ALL. THIS IS A MAJOR SAFETY ISSUE CAUSING AN IMPAIRMENT TO VISIBILITY

Visibility/Wiper
Filed Dec 19, 2020150,000 milesAR

WIPER HAVE QUIT WORKING. IT APPEARS TO BE A LINKAGE ISSUE. NOTICED WHEN IT STARTED RAINING AS WE WERE DRIVING HOME. WE WERE FAIRLY CLOSE TO HOME AND MADE IT HOME WITHOUT INCIDENT. IT APPEARS THAT THIS IS KNOWN ISSUE WITH THE TERRAIN

Electrical System
Filed Dec 14, 202097,811 milesOH

VEHICLE RANDOMLY SAYS SERVICE STABILITRACK AND TRACTION CONTROL. SERVICE ENGINE LIGHT, TRACTION CONTROL LIGHT COME ON. RPM GUAGE, SPEEDOMETER, DIGITAL SPEEDOMETER, TEMP GAUGE ALL WILL BOUNCE AND GO TO 0. VEHICLE STRUGGLES TO ACCELERATE WHILE THIS IS HAPPENING. WHEN IT KICKS BACK IN VEHICLE JOLTS. I CANNOT REPLICATE IT, DOES THIS RANDOMLY. HAS BEEN TO THE DEALER MULTIPLE TIMES AND THEY CANNOT REPLICATE THE PROBLEM OR DIAGNOSE IT. ALWAYS HAPPENS WHILE DRIVING

Electrical System
Filed Nov 29, 2020KY

INTELLILINK SYSTEM, ENTERTAINMENT CENTER, BACK UP CAMERA, USB CHARGING . ENTIRE SYSTEM FAILURE. BATTERY DRAINS WHEN PARKED FOR MORE THAN 2 DAYS.

Tires › Pressure Monitoring and Regulating Systems
Filed Nov 5, 202035,000 milesMA

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TIRE AIR PRESSURE DECREASED. THE LOW TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTRAL BUICK GMC OF NORWOOD (70 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062, (781) 473-0908) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SET OF VALVE STEMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 35,000.

Air Bags
Filed Sep 23, 202055,000 milesGA

THE SEAT BELT ALARM WAS GOING OFF IN THE FRONT PASSENGER SO BROUGHT TO DEALERSHIP AND WAS TOLD THE AIRBAG SENSOR WENT BAD AND NEEDED TO BE REPLACED. QUOTED $900 TO REPAIR AND NOT COVERED UNDER WARRANTY. IF THE SEAT BELT WAS BAD, THAT WOULD BE COVERED BUT NOT THE AIRBAG? I FEEL THIS IS A SAFETY RECALL AND SHOULD BE COVERED. IF THE AIRBAG DID NOT DEPLOY IN AN ACCIDENT, THAT WOULD BE A LAWSUIT.

Visibility/Wiper
Filed Sep 12, 202072,000 milesIL

DRIVING DOWN ROAD AT 60 MPH IN POURING RAIN. WIPERS CROSSED EACH OTHER THEN JUST STOPPED WORKING. ALMOST CAUSED ACCIDENT!!

Electrical System
Filed Aug 30, 202048,474 milesAR

VEHICLE WAS BEING DRIVEN ON RURAL STATE HIGHWAY CONTAINING HILLS AND CURVES TO GET SERVICED FOR LOW TIRES. ABOUT 20 MINUTES INTO DRIVE THE SEAT HEATER WAS TURNED ON. ABOUT 5 MINUTES LATER THE RADIO, SPEEDOMETER, TACHOMETER, FUEL, TEMPERATURE GAUGES AND TURN SIGNALS QUIT WORKING. A TOOL SYMBOL SHOWED UP ON THE OPTIONS SCREEN. DURING THE REST OF THE DRIVE THE RADIO WOULD COME ON INTERMITTENTLY. AT THE SERVICE CENTER A CODE SCANNER SHOWED NO CODES. THE VEHICLE BATTERY (NEW) WAS CHECKED AND CABLES WERE CHECKED FOR LOOSE CONNECTIONS AND CORROSION. THE ISSUE CONTINUED THROUGHOUT THE SERVICE. AFTER SERVICE THE VEHICLE WAS PARKED FOR SEVERAL HOURS. AT STARTUP FOR THE RETURN DRIVE THE ISSUE HAD SELF CORRECTED AND DID NOT RETURN.

Power Train
Filed Aug 29, 202050,000 milesNH

TRANSFER CASE FAILED WHILE DRIVING, ONLY 50,000 MILES ON VECHICLE

Air Bags
Filed Aug 27, 2020101,500 milesIN

I PURCHASED MY 2015 TERRAIN JUNE 30 2020. EVER SINCE I BOUGHT IT I KEEP GETTING A WARNING ON MY DASH BOARD FOR SERVICE AIRBAGS.. IT WILL COME ON AS SOON AS I TURN THE CAR ON.. IT DOESN'T HAPPEN EVERY TIME BUT AT LEAST ONCE A WEEK IF NOT MORE. I TOOK A PICTURE OF THE WARNING AND CALLED THE CAR,DEALERSHIP WWHERE I BOUGHT IT TOLD ME TO CONTACT GM THAT THIS WAS A SAFETY ISSUE WITH THE AIRBAG ALERT COMING ON.

Electronic Stability Control (esc)
Filed Aug 25, 2020AR

1. WHILE DRIVING, THE COLLISION ALERT WILL RANDOMLY GO OFF AND DECELERATE THE VEHICLE, EVEN IF THERE ARE NO OTHER VEHICLES AROUND. THIS HAS BEEN HAPPENING PERIODICALLY FOR THE LAST COUPLE YEARS, BUT IS GETTING WORSE AND MORE FREQUENT. IT FEELS LIKE IT SHIFTS TO NEUTRAL AND ENGAGES THE BRAKES. THIS HAS ALMOST CAUSED US TO BE HIT BY CARS BEHIND US ON THE INTERSTATE. 2. FOR THE LAST FEW YEARS THERE IS ABSOLUTELY NO WAY TO TELL THE MILAGE ON THE CAR IS. THAT SENSOR WENT OUT AND THE GMC MECHANIC THAT I HAD FIXING A DIFFERENT ISSUE WITH THE CAR STALLING RANDOMLY (WHICH I NOW DISCOVER IS A VERY COMMON OCCURRENCE WITH THIS VEHICLE, BUT NOT COVERED BY WARRANTY AS IT HAPPENS A FEW THOUSAND MILES AFTER FULL WARRANTY EXPIRES-THIS WAS 2017) THAT THIS IS A COMMON ISSUE WITH TERRAINS AND WAS NOT COVERED UNDER WARRANTY (SHOCKER). AND I'M NOT WILLING TO BUT THE HUNDREDS OF DOLLARS NECESSARY TO FIX THE PROBLEM.

Visibility/Wiper
Filed Aug 24, 2020SC

DRIVING IN POURING DOWN RAIN AND WIPERS JUST STOPPED! VERY SCARY AND THANKFUL WE WERE ABLE TO GET OFF THE ROAD TO GET A GAS STATION BUT I HAD ZERO VISIBILITY

Visibility/Wiper
Filed Aug 18, 2020117,245 milesAL

I WAS DRIVING DOWN THE HIGHWAY DOING ABOUT 65 WHEN I RAN INTO A BAD THUNDERSTORM WHEN THE WINDSHIELD WIPER SUDDENLY STOP WORKING THEY WAS ON HIGH SPEED, WHICH WAS VERY DANGEROUS BECAUSE IT WAS THE DRIVER SIDE WIPER. I HAD TO PULL OFF THE HIGHWAY UNTIL THE RAIN STOP!

Visibility/Wiper
Filed Aug 16, 202070,000 milesVA

USING THE ON RAMP TO A HIGHWAY, DURING VERY HEAVY RAIN WITH MY FRONT WIPERS IN HIGH MODE, THEY JUST STOPPED WORKING. IT WAS A VERY SCARY AND DANGEROUS SITUATION. I WAS TOLD BY A FRIEND THEY THINK IT'S THE ARM PIECE THAT MOVES THE WIPERS BACK AND FORTH THAT IS BROKE

Visibility/Wiper
Filed Aug 9, 202064,550 milesNJ

WAS DRIVING THERE WAS HIGH FOG AND MIST SUDDENLY WIPERS JUST STOP WORKING HAD TO PULL OVER AND WAIT IT OUT THEY ARE STILL NOT FUNCTIONING EVEN AFTER CAR WAS ON AND OFF

Service Brakes
Filed Aug 5, 202038,400 milesMS

I HAVE BEEN HAVING PROBLEMS WITH MY CAR SENSE I HAVE OWNED IT . FROM DAY ONE IT STARTED WITH MY WHEELS RUBBING AND SCRUBBING WHEN IN MOTION .I CALLED DEALERSHIP HAD REPAIRS DONE ON IT FOR THE FIRST 7 MONTHS .I REPORTED THE PROBLEM BACK THEN TO YOU ALL. THEN AFTER 3 YRS I STARTED TO FEEL SOME HESITATION WHEN SITTING OR TAKING OFF .THEN THE FORTH YEAR MY POWER STEERING LIGHT COMES ON HAD THAT FIXED NOW MY ENGINE LIGHT KEEPS COMING ON CAR STILL HAVING SOME HESITATION ON AND OFF . I PAID TO HAVE A DIAGNOSTIC TEST DONE ON IT BY THE PLACE THAT DOES MY OIL CHANGE AND WAS TOLD THAT MY CODES WHERE OFF AND THEY WERE RESET BUT 5 DAYS LATER MY ENGINE LIGHT IS BACK ON ,IRONICALLY RIGHT AFTER MY FIVE YEARS LIMITED WARRANTY IS OVER AND MY CAR ONLY HAVE 38,490 MILES TO THIS DAY AND IT IS NOT YET PAID FOR. THIS IS RIDICULOUS ,I HAVE SPENT THE LAST 5 PLUS YEARS OF DEALING WITH THIS NEW LEMON AND ALL I GET IS ANOTHER BILL ADD TO THE 528.02 A MONTH I HAVE TO PAY ALREADY. THIS CAR CAME HIGHLY RECOMMENDED BY THE SALES PERSON AND DEALERSHIP AND ALL I CAN SEE IS THAT THESE CARS ARE BEING PUSH ON HARD WORKING PEOPLE THAT JUST WANT SOMETHING RELIABLE AND ITS WRONG. THIS CAR IS FRUSTRATING AND STRESSING ME OUT ,I CANT RELY ON IT TO GET ME THROUGH 5 MORE YEARS I THOUGHT MORE OF THE GMC PRODUCT AND I CANT TAKE ANYMORE OF THIS TRYING TO MAKE THIS BAD SITUATION BETTER ON MY OWN. GMC NEEDS TO DO SOMETHING ABOUT THESE DEFECTIVE CARS PLEASE.

Visibility/Wiper
Filed Jul 30, 202084,000 milesOH

I WAS DRIVING MY 2015 GMC TERRAIN ON THE HIGHWAY AT A SPEED OF AROUND 65MPH DURING A HEAVY RAINSTORM. ALL OF A SUDDEN, MY WIPERS BECAME FROZEN AND STOPPED MOVING BACK AND FORTH. BECAUSE THE WIPERS WERE NOT MOVING ANYMORE, RAIN WATER ACCUMULATED VERY QUICKLY AND I LOST VISIBILITY. I HAD TO MOVE OVER MULTIPLE LANES WITH ALMOST ZERO VISIBILITY TO GET TO THE SHOULDER AND OUT OF TRAFFIC. I WAS EXTREMELY LUCKY I WAS NOT IN AN ACCIDENT.

Visibility/Wiper
Filed Jul 21, 202058,000 milesTX

THE FRONT WINDSHIELD WIPERS SUDDENLY STOPPED WORKING WHILE IN USE (MEDIUM SPEED SETTING) DURING A RAIN STORM. I WAS DRIVING ON THE FREEWAY WITH MY CHILDREN INSIDE THE VEHICLE AND HAD TO PULL OVER DUE TO LOSS OF VISIBILITY. RESTARTING THE VEHICLE DID NOT FIX THE ISSUE. THE WIPER MOTOR APPEARS TO HAVE COMPLETELY FAILED.

Visibility/Wiper
Filed Jul 13, 2020105,250 milesAL

DRIVING IN HEAVY RAIN ON JULY 12, THE WIPERS WERE ON HIGH SETTING AND QUIT WORKING. THE WIPERS WOULD NOT WORK ON ANY SETTING. THE REAR HATCH WIPER WORKS SO THE PROBLEM IS NOT WITH THE CONTROL. IT APPEARS THE WIPERS STRIPPED OR BROKE LOOSE IN THE MECHANISM THAT MOVES THE WIPERS BACK AND FORTH ON THE WINDSHIELD.

Unknown or Other
Filed Jul 10, 202072,000 milesDE

THE DRIVER SIDE WINDSHIELD WIPER BROKE OFF THE BEARINGS AND BECAME COMPLETELY UNFUNCTIONAL WHILE DRIVING IN A RAIN STORM. THE WIPERS WERE GOING AT MEDIUM SPEED.

Visibility/Wiper
Filed Jul 5, 202065,000 milesNY

IN MOTION DURING A THUNDERSTORM, THE WIPERS MALFUNCTIONED ALMOST CAUSING ME TO HAVE A CAR ACCIDENT ON THE FREEWAY. THIS HAPPENED LAST YEAR WHEN I WAS PREGNANT AND I HAD IT REPAIRED. THEN IT HAPPENED AGAIN A FEW DAYS AGO WITH MY BABY IN THE CAR, SAME SITUATION DURING A THUNDERSTORM. THIS IS VERY DANGEROUS AND I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS. YOU CAN HEAR THE WIPER MOTOR RUNNING BUT SOMETHING APPARENTLY HAS BEEN DISCONNECTED PREVENTING THEM FROM MOVING.

Visibility/Wiper
Filed Jun 30, 202078,000 milesMA

I WAS DRIVING ON THE HIGHWAY AND MY WINDSHIELD WIPERS STOPPED AND WON'T WORK. THIS HAPPENED WHEN I PUT THE WIPER SPEED ON HIGH.

Air BagsCrash1 injured
Filed Jun 29, 202053,000 milesNC

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY CRASHED INTO SECOND VEHICLE CAUSING SEVERE FRONT END DAMAGE. DURING THE CRASH THE AIR BAGS DID NOT DEPLOY ALTHOUGH THE INSTRUMENTAL PANEL MESSAGE HAD INDICATED THAT THE AIR BAGS HAD DEPLOYED. THE DRIVER SUSTAINED A BRUISED CHEST WHICH DID NOT REQUIRE MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

Electrical SystemCrash
Filed Jun 9, 202065,000 milesCT

I OWN A 2015 GMC TERRAIN. THE RADIO AND ALL OTHER FUNCTIONS RELATED TO THE TOUCH SCREEN HAVE FAILED RESULTING IN A BLACK SCREEN. THIS INCLUDES THE BACK UP CAMERA. THIS HAS ALSO CONTRIBUTED TO A MINOR ACCIDENT WHERE I BACK INTO A UTILITY POLE. GM STATES A NEW RADIO IS NECESSARY AT A COST OF $1287. THIS IS UNACCEPTABLE FOR A VITAL PART OF THE VEHICLES OPERATION. WHAT WILL IT TAKE FOR GM TO ADDRESS THIS ISSUE? SOMEONE BACKING OVER A CHILD IN A DRIVEWAY? *TR

Visibility/Wiper
Filed Jun 5, 202065,978 milesNJ

MY WINDSHIELD WIPERS STOPPED WORKING. WHILE DRIVING. IN THE RAIN. I JUST DROVE 20 MILES HOME HAVING TO PULL OVER WHEN I COULDN'T SEE ENOUGH OF THE ROAD, INCLUDING A 12 MILE TREK DOWN THE NJ TURNPIKE "DRIVING" BY FOLLOWING THE 2 WHITE LANE LINES IN FRONT OF ME. THIS IS AN EXTREMELY DANGEROUS DEFECT, AND A QUICK INTERNET SEARCH CONFIRMS THE NUMBER OF CONSUMERS HAVING EXPERIENCED THIS ISSUE CLEARLY INDICATES THIS IS NOT A RANDOM FLUKE, IT IS A DANGEROUS DEFECT. INTERNET SEARCH ALSO INDICATES CANADA FORCED GMC TO ISSUE A RECALL--WHY HASN'T THE NHTSA FORCED GMC TO RECALL IN THE USA??? EXACTLY HOW MANY PEOPLE ARE YOU WAITING FOR TO DIE BEFORE TAKING ACTION? WE ALL KNOW GM, THE BILLION DOLLAR CORPORATION THAT TAXPAYERS BAILED OUT, WILL NEVER REACH INTO ITS BOTTOM LINE TO PROTECT CONSUMERS. AND IS SPECIFICALLY WHY A FEDERAL AGENCY SUCH AS THE NHTSA EXISTS--TO PROTECT CITIZENS WHEN CORPORATIONS FAIL TO. THE NHTSA NEEDS TO ACT NOW AND FORCE GMC TO ISSUE A PUBLIC RECALL. PEOPLE ARE GOING TO DIE! *TR

Visibility/Wiper
Filed May 30, 202099,000 milesOH

WHILE DRIVING ON A CROWDED FREEWAY AT THE POSTED SPEED LIMIT THERE WAS AN IMMEDIATE AND UNEXPECTED TORRENTIAL DOWNPOUR. TRAFFIC SLOWED TO ABOUT 60 AND I PUT MY WIPERS ON HIGHEST SPEED. VISIBILITY WAS STILL TERRIBLE. AS I DROVE, THE WIPERS MADE A SUDDEN MOVE TO THE LEFT AND STOPPED. I COULD NOT SEE ANYTHING, BUT WAS STILL TRAVELING WITH A PACK OF TRAFFIC. I PULLED OVER TO THE SIDE OF THE FREEWAY, BUT DID NOT HAVE MUCH SPACE BETWEEN ME AND THE TRUCKS WHO WERE PASSING CLOSE TO ME, PROBABLY BECAUSE MY CAR COULDN'T BE SEEN BECAUSE OF THE HEAVY RAIN AND BECAUSE I WAS AT THE BOTTOM OF A HILL. I SAT THERE, HAVING THE CAR SHAKE AND MOVE WHILE BEING PASSED BY TRUCKS. WHEN THE RAIN SLOWED, I KNEW I NEEDED TO GET OUT OF THAT SPOT AND OFF THE FREEWAY. I DROVE A FEW MILES IN THE RAIN, WHILE HOLDING MY LEFT HAND OUT THE WINDOW AND MANUALLY MOVING THE WIPERS BACK AND FORTH FOR THE FEW INCHES THAT I COULD REACH. I PUT ON MY HAZARD LIGHTS AND TRAVELED VERY SLOWLY TO THE NEXT EXIT. AFTER THE VEHICLE WAS EXAMINED, IT WAS FOUND THAT THE WIPER ASSEMBLY HAD BROKEN APART. I CHECKED INTO THIS AND SEE THAT THERE HAVE BEEN OTHER COMPLAINTS OF THIS HAPPENING. I FEEL IT IS A VERY DANGEROUS SITUATION. THIS HAS HAPPENED TO PEOPLE NUMEROUS TIMES, EVEN AFTER REPAIRS OR REPLACEMENT. I CAN'T BEGIN TO DESCRIBE THE HELPLESS FEELING OF BEING IN A PACK OF TRAFFIC THAT IS TRAVELING AT A HIGH SPEED AND NOT BEING ABLE TO EVEN SEE THE FRONT OF MY OWN CAR. THIS COULD HAVE HAD A TERRIBLE OUTCOME. *TR

Visibility/Wiper
Filed May 22, 202069,000 milesMS

WINDSHIELD WIPER LINKAGE CAME LOSE IN A HARD RAIN ON I-55 CAUSING A NEAR ACCIDENT. STOPPED AT THE NEXT AUTO PARTS STORE (AUTO ZONE) AND BOUGHT THE PART AND REPLACED IT ON THE SPOT. *TR

Visibility/Wiper
Filed May 18, 202069,000 milesMN

ON MAY 17TH, 2020 I WAS DRIVING DOWN THE HIGHWAY GOING 60+ MILES PER HOUR AND MY WINDSHIELD WIPERS WERE ON AS IT WAS RAINING OUTSIDE WHEN THEN JUST STOPPED WORKING. THE WIPER BLADES STAYED UP IN THE VERTICAL POSITION AND RAIN WAS BUILDING ON MY WINDSHIELD. LUCKILY I WAS ABLE TO PULL OVER AND DID NOT CRASH MY VEHICLE. I WAS ABLE TO EASILY PUSH THE BLADES DOWN HOWEVER COULD NOT DRIVE AGAIN UNTIL THE RAIN SUBSIDED AS THE WIPERS WOULD NOT TURN BACK ON. WHEN I RETURNED HOME I CHECKED THE FUSE FOR THE FRONT WIPER BLADES AND IT WAS IN TACT AND WAS NOT BLOWN. IN READING ABOUT WHAT THE ISSUE COULD BE WITH THE VEHICLE IT APPEARS THAT THIS IS A VERY COMMON OCCURRENCE IN THIS VEHICLE WITH IT BEING AN ISSUE WITH THE WINDSHIELD WIPER LINKAGE SYSTEM NEEDING TO BE REPLACED. THIS WAS VERY SCARY AND DANGEROUS, THANKFULLY IT WAS ONLY ME IN THE CAR BUT HAD I HAD AN ACCIDENT, IT COULD HAVE SERIOUSLY HURT OTHERS IN A CAR. I DO NOT UNDERSTAND HOW THIS HAS NOT BEEN A RECALL FOR THIS VEHICLE WHEN IT CLEARLY COULD KILL SOMEONE. *TR

Visibility/Wiper
Filed Apr 20, 202066,070 milesAL

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING 60-70 MPH IN THE RAIN, THE FRONT WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO ROYAL BUICK GMC (3010 COLUMBIANA RD A, BIRMINGHAM, AL 35216) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD WIPER LINKAGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 66,070. THE VIN WAS NOT AVAILABLE.

Visibility/Wiper
Filed Apr 18, 2020112,450 milesDE

WHILE RUNNING ERRANDS IN LIGHT RAIN FOR MY ELDERLY PARENTS (82 AND 86), THE WINDSHIELD WIPERS STOPPED WORKING. SINCE THEY HALTED IN A VERTICAL POSITION, ONE BLADE INTERFERED WITH DRIVER VISIBILITY. BEING A FEW MILES FROM THE FOLK'S HOME, THE VEHICLE WAS DRIVEN THERE. THIS WOULD HAVE BEEN HAZARDOUS IF THE RAIN WAS HEAVIER. THE FUSE AFFECTING THE FRONT WIPERS WAS NOT 'BLOWN' OR DAMAGED. EVEN WITH A NEW REPLACEMENT FUSE, THE MOTOR ACTIVATED BUT THE WIPER ARMS REMAINED STILL. SINCE I LIVE OVER 3 HOURS AWAY, I VERIFIED NO RAIN WAS PREDICTED FOR THE RETURN TRAVEL DAY DUE TO SAFETY CONCERNS.

Engine
Filed Mar 9, 202046,000 milesFL

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED. THE CONTACT PULLED OVER TO THE SIDE OF ROADWAY. THE CONTACT OPENED THE HOOD TO INSPECT THE VEHICLE. THE CONTACT BECAME AWARE THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT ADDED THE NECESSARY AMOUNT OF OIL AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER DRIVING FOR APPROXIMATELY 1,000 MILES WITH THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOMNIN CADILLAC LOCATED AT (1075 SE 6TH AVE #2, HOMESTEAD, FL 33034) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT SEVERAL UNSTATED PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

Engine
Filed Mar 4, 2020OH

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO A LACK OF OIL IN THE ENGINE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, 2 QUARTS OF OIL HAD BEEN ADDED TO THE ENGINE A DAY EARLIER. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Feb 28, 2020700 milesWV

I PURCHASED A 2015 GMC TERRAIN FROM DEALER ON12/18/2014. AT APPROXIMATELY 700 MILES, CAR WOULD NOT START. DID NOTHING, NO GRINDING, CLICKING JUST WOULD NOT START. HAD LIGHTS, RADIO, FAN ON HEATER. CALL THORNHILL AND CAR WAS TOWED THERE, THEY COULD NOT FIND THE ISSUE. APPROXIMATELY 2 WEEKS LATER, ANOTHER COLD SPELL AND CAR DID THE SAME. WAS TOWED TO THORNHILL AND WAS THERE FOR SEVERAL DAYS. WOULD NOT START FOR THEM EITHER, SAID THEY COULD NOT FIND THE PROBLEM. FAST FORWARD TO TODAY AND CAR IS STILL DOING THE SAME. WHEN TEMPERATURE GETS TO 10 OR BELOW, WILL NOT START.

Visibility/Wiper
Filed Feb 13, 202056,000 milesOH

FOR THE SECOND TIME THE WINDSHIELD WIPER LINKAGE HAS BROKEN LEAVING THE WINDSHIELD WIPERS INOPERABLE AND THE VEHICLE UNABLE TO DRIVE IN ANY SORT OF ADVERSE CONDITIONS. ALONG WITH MISSED WORK AND REPAIR PARTS IT HAS ALREADY COST ME NEARLY A THOUSAND DOLLARS.

Engine
Filed Feb 7, 202073,000 milesAZ

I HAVE A SERIOUS PROBLEM WITH MY CAR THE DEALERSHIP TO ME MY COIL IGNITION HAS A CRACK IN IT AND THE IS A LOT CARBON BUILD UP. I JUST BOUGHT THE CAR IN APRIL OF 2019 & I WAS TOLD BY CAR-FAX THE CAR HAD A 165 POINT INPECTION DONE ON IT

Visibility/Wiper
Filed Feb 5, 202048,000 milesOH

WHILE DRIVING THE WINDSHIELD WIPERS STOP WORKING. THIS IS VERY DANGEROUS AT NIGHT DURING PERIODS OF INTENSE RAINFALL. THIS HAS HAPPENED ON TWO OCCASIONS. ONCE AT NIGHT DURING HEAVY RAINFALL WITH THE WIPERS AT A HIGH CONTINUOUS SETTING ON A TOWNSHIP ROAD WITH NO LINES. ON THE OTHER OCCASION I WAS DRIVING ON A DIVIDED HIGHWAY DURING DAYTIMEWITH LIGHT RAINFALL WITH THE WIPERS ON THE INTERMITTENT SETTING. THIS IS A DESIGN PROBLEM IN WHICH A PLASTIC GROMMET DEFORMS ALLOWING IT TO FALL FROM A STEEL BALL WHICH IS PART OF THE LINK WHICH CONNECTS THE WINDSHIELD WIPER MOTOR TO THE 'TRANSMISSION' THAT POWERS BOTH WIPERS.

Engine
Filed Jan 16, 2020NJ

THE MANIFOLD AND THE CATALYTIC CONVERTER IS CRACKED AND EMITTING HAZARDOUS CARBON MONOXIDE INSIDE THE CABIN OF THE CAR. FOR CLOSE TO 2 MONTHS MY HUSBAND HAS BEEN DRIVING THE CAR LIKE THIS AND WE HAVE TAKEN IT TO 2 MECHANICS AND FINALLY FOUND THE CRACKS. MY HUSBAND HAS BEEN GETTING SICK FROM THE CARBON MONOXIDE. IT IS A BLESSING HE IS STILL ALIVE. ACCORDING TO ONLINE GOOGLE SEARCHES THIS IS A WELL KNOWN ISSUE IN THIS VEHICLE. THE SMELL IS STRONG ESPECIALLY WHEN HE USES THE REMOTE STARTER AND WHEN THE CAR IS IN MOTION AND STATIONARY.

Service Brakes
Filed Jan 8, 202048,000 milesMA

STEERING TO THE LEFT, BUT NOT ALWAYS, THERE IS A SQUEALING NOISE. CONTINUES TO SQUEAL DRIVING STRAIGHT AND THEN STOPS. IT IS INTERMITTENT SO WHEN BROUGHT TO MY MECHANIC, HE COULDN'T RESOLVE. CHARGED ME NOTHING. DIDN'T DO IT FOR A DAY AND THEN I RECEIVED A NOTIFICATION FROM ONSTAR THAT THERE WAS AN ISSUE WITH MY ABS SYSTEM AND A SECOND NOTIFICATION THAT STABILITRAK SYSTEM HAD AN ISSUE. IT IS VERY LOUD AT TIMES. I ALSO HAVE A SQUEALING NOISE COMING FROM THE STEERING WHEEL AND THAT IS INTERMITTENT ALSO.

Service Brakes
Filed Jan 8, 202048,000 milesMA

SQUEALING SOUND, MOSTLY AFTER TAKING A LEFT TURN, AS IF IT WERE COMING FROM LEFT REAR TIRE AND ALSO A SOUND COMING FROM STEERING WHEEL. NOTIFIED BY ONSTAR I MAY HAVE AN ISSUE WITH BOTH ABS SYSTEM OR STABILITRAK SYSTEM. SOUND IS INTERMITTENT SO WHEN I BROUGHT TO MY MECHANIC IT DID NOT MAKE THE SOUND SO HE COULD NOT DIAGNOSE WHERE IT WAS COMING FROM- NO CHARGE. ONE DAY LATER IT STARTED AGAIN. IT SOUNDS SCARY AND I HOPE NOTHING HAPPENS IF IT IS THE BRAKE SYSTEM. THIS IS WHY I SENT THIS COMPLAINT IN. THIS IS SECOND OF TWO COMPLAINTS BECAUSE IN THE FIRST, I FORGOT TO MENTION WHERE THE NOISE SOUNDED LIKE IT WAS COMING FROM.

Service Brakes
Filed Jan 6, 202094,000 milesCT

ISSUE # 1-THE WIPER BLADES STOPPED WORKING DURING A RAIN STORM AND WERE STUCK MIDWAY ON THE WINDSHIELD RIGHT IN MY SITE LINE WHILE ON O LONG 9 HOUR TRIP. I CHECKED THE ENGINE COMPARTMENT AREA AFTER STOPPING THE VEHICLE IN A SAFE AREA. THE TURNED ON THE WIPER CONTROL INSIDE THE CAR AND COULD HEAR THE MOTOR BUT NO VIPER MOVEMENT OCCURRED. THE CONTROL UNIT FOR THE WIPERS SEEMED TO BE INACCESSIBLE AS THERE IS A LARGE SEALED HOUSING OVER THE AREA COVERING THE WIPER MOTOR SO I WAS UNABLE TO ACCESS OR TRY TO REPAIR MYSELF. I WAITED OUT THE STORM AND RESEARCHED TO FIND THAT THE 2013 MODEL TERRAIN HAD A RECALL FOR THIS EXACT ISSUE IN THE UNITED STATES AND THAT MY MODEL YEAR CAR OF 2015 HAS HAD THE SAME RECALL IN CANADA ONLY EVEN THOUGH THERE ARE SEVERAL HUNDRED REPORTED CASES IN THE US PER CONSUMER REPORTS. MY HOPE IS A RECALL FOR FULL REPAIR OF THE ISSUE WILL OCCUR IMMEDIATELY IN THE US AS THIS IS A MAJOR SAFETY ISSUE THAT COULD RESULT IN SERIOUS INJURY OR EVEN DEATH SHOULD THIS DEFECT NOT BE RECALLED FOR REPAIR. ISSUE #2- THE FRONT BRAKES ON MY 2015 TERRAIN WILL LIE HAVE TO REPLACED FOR THE 3RD TIME IN A 4 MONTH PERIOD. THE BREAKS SHAKE AND SHIMMY THE FRONT END OF THE VEHICLE WHEN THEY ARE APPLIED CAUSING INEFFECTIVE BREAKING. BOTH THE BREAK PADS AND ROTORS WERE REPLACED TWICE AND THE LEFT FROM WHEEL BEARING HAS ALSO BEEN REPLACED WITH THE 2ND WHEEL BEARING NEEDING REPLACEMENT IN THE VERY NEAR FUTURE. THESES REPAIRS ALONE HAVE COST ME $1300. THE AUTO SHOP DID COVER THE 2ND BRAKE AND

Visibility/Wiper
Filed Dec 17, 201934,000 milesSC

WHILE DRIVING DOWN I-20W GOING 65 MPH, IN A THUNDERSTORM AND HEAVY RAIN, MY WINDSHIELD WIPERS JUST STOP. THEY WOULD NOT COME BACK ON, THEY WERE LITERALLY JUST FROZEN ACROSS MY WINDSHIELD. I HAD TO PULL OFF THE ROAD ON A VERY BUSY INTERSTATE DURING MORNING RUSH HOUR AND AVOID CARS WHICH I COULD BARELY SEE. THIS WAS EXTREMELY TERRIFYING AND MADE ME SO VERY ANXIOUS. I ALMOST WRECKED TWICE SIMPLY BECAUSE I COULD NOT SEE. THIS IS SO DANGEROUS!!!!!!! AND I SEE THAT THERE ARE MANY OTHERS WHO HAVE EXPERIENCED THE SAME THING. THERE IS A RECALL IN CANADA FOR THE 2015 GMC TERRAIN FOR THIS EXACT PROBLEM, BUT NOT IN THE USA ..... W H Y ????? GMC MUST DO SOMETHING NOW BEFORE PEOPLE ARE INJURED OR KILLED!!

Structure › BodyCrash
Filed Dec 17, 201960,000 milesCO

WHILE PULLING INTO A PARKING SPOT VERY SLOW THE VEHICLE ACCELERATED AND DAMAGED CAR IN FRONT THERE ARE TRACTION MARKS SHOWING THE SUDDEN ACCELERATION. THE CAR WOULD NOT STOP UNTIL THE IGNITION WAS TURNED OFF. BECAUSE THE CARS IN FRONT WERE HIT I PLACED THE CAR IN PARK AFTER THE IGNITION WAS TURNED OFF.

Engine
Filed Dec 11, 2019109,008 milesWI

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE THE CONTACT WAS CHECKING THE VEHICLE'S OIL LEVEL IN HIS DRIVEWAY, THE OIL PRESSURE SHOT UP FROM THE ENGINE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO LYNCH GM SUPERSTORE (2300 BROWNS LAKE DR, BURLINGTON, WI 53105, (262) 763-7500) IN MAY OF 2019 WHERE IT WAS DIAGNOSED THAT THE ENGINE GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE WAS CURRENTLY RECURRING. THE DEALER WAS NOT CONTACTED AGAIN. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,008.

Visibility/Wiper
Filed Dec 10, 201988,000 milesTX

MY HUSBAND WAS DRIVING HOME ON THE FREEWAY AT APPROXIMATELY 55 MPH FROM DOWNTOWN HOUSTON IN POURING RAIN. AT THE 610/225 JUNCTION THE FRONT WIPERS STOPPED WORKING. HE CHECKED THE FUSE AND THEN CHECKED THE WIPER MOTOR, WHICH HE COULD HEAR WORKING. UPON RESEARCHING HE FOUND THAT THERE IS A KNOWN ISSUE WITH THE PLASTIC BUSHINGS BREAKING ON THE WINDSHIELD WIPER TRANSMISSION. UNFORTUNATELY YOU CAN'T REPLACE JUST THE BUSHINGS, THE WHOLE ASSEMBLY HAS TO BE REPLACED.THE PART IS $86.00 + TAX IF YOU ARE ABLE TO DO IT YOURSELF, OTHERWISE IT WILL BE OVER $300.00 AT THE DEALER.WE FEEL VERY BLESSED THAT IT WAS MY HUSBAND DRIVING AND NOT OUR DAUGHTER AS THIS WOULD PROBABLY BE A VERY DIFFERENT POST. I AM CURIOUS AS TO HOW MANY OF THE VEHICLE WRECKS IN BAD WEATHER INVOLVING GM VEHICLES WHERE SOMEONE WAS KILLED OR SERIOUSLY INJURED MAY HAVE BEEN BECAUSE THE WIPERS SUDDENLY STOPPED WORKING. GM US NEEDS TO GET ON THE BALL AND FOLLOW CANADA'S LEAD IN ISSUING A RECALL BEFORE SOMEONE GETS HURT OR WORSE KILLED.

Structure › Body
Filed Dec 6, 201940,000 milesTX

THERE IS WATER LEAKING (POSSIBLY FROM THE AIR CONDITIONER) ONTO THE FLOORBOARD OF THE FRONT PASSENGER SIDE. THIS HAS CAUSED MOLD TO FORM AND GROW IN THE CARPETING. IT IS CONSTANT AND IS GETTING WORSE.

Electrical System
Filed Dec 1, 2019TN

MY SCREEN WENT TOTALLY BLACK, I HAVE NO RADIO NO BACK UP CAMERAS. TOOK IT TO DEALER AND THEY THOUGHT IT WAS SCREEN. THE REPLACED THE SCREEN AND THE RADIO STILL WANT COME ON NOR THE BACK UP CAMERA. THE DEALERSHIP SAID IT IS THE RADIO AND THEY ARE GOING TO CHARGE ME $2000.00 TO FIX IT. MY CAR IS A 2015 GMC TERRAIN DENALI WITH 43,000 MILES ON IT. IT HAS TO BE A FACTORY DEFECT FOR IT TO HAPPEN. MY CAR HAS NEVER HAD TO HAVE ANYTHING DONE TO IT EXCEPT OIL CHANGES. PLEASE HELP ME I CAN'T AFFORD THIS KIND OF MONEY. WHEN I STARTED IT ONE MORNING THAT'S WHEN THE SCREEN WAS BLACK WITH NO RADIO OR BACK UP CAMERAS.

Fuel/Propulsion System
Filed Nov 18, 2019102,000 milesGA

MY VEHICLE BEGAN TO SPUTTER AND STALLED AS I DECELERATED AND APPROACHED AN INTERSECTION WITHOUT ANY WARNING. I STOPPED AND RESTARTED THE CAR AND THE ENGINE LIGHT CAME ON. I WAS WITHIN A MILE OF DEALERSHIP, CALLED THEM AND TOOK IT IN. THEY ESTIMATE $1,200 FOR REPAIR. I SEARCHED KNOWN ISSUES WITH THIS MAKE AND MODEL AND I AM NOT ALONE WITH THIS PROBLEM. I AM CONCERNED THAT THIS MAY HAPPEN AGAIN WHICH COULD BE VERY DANGEROUS. I DO NOT SEE ANY RECALLS BUT THERE ARE NUMEROUS ISSUES STATING THIS SAME ISSUE ON A SIMPLE SEARCH OF NONE ISSUES FOR THIS SUV.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 GMC Terrain → · Every Terrain year → · How the figures are calculated →