Page 5 of 6 · complaints 201–250 of 297

2014 GMC Terrain complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Visibility/Wiper
Filed Jun 18, 201985,000 milesOH

WHILE DRIVING IN A HEAVY DOWNPOUR ON I-71 IN CLEVELAND, OHIO, MY WIPERS STOPPED SUDDENLY. I HAD TO PULL OVER ON THE SIDE OF THE FREEWAY FOR SEVERAL HOURS UNTIL THE RAIN STOPPED IN ORDER TO CONTINUE ON. THIS COULD HAVE RESULTED IN AN ACCIDENT AND SERIOUS INJURIES OR EVEN DEATH ESPECIALLY DUE TO THE LOCATION, RUSH HOUR TRAFFIC AND SPEED (60MPH). UP TO THIS POINT, I HAVE HAD ZERO ISSUES AND INDICATIONS THAT SOMETHING WAS WRONG. I WAS SHOOK TO THE CORE AND NOW HAVE TO PAY TO SEE WHAT EXACTLY WAS THE CAUSE BUT WANTED TO REPORT IT IMMEDIATELY DUE TO OTHER COMPLAINTS. THANK YOU.

Unknown or Other
Filed Jun 14, 201979,400 milesVA

MY WIFE WAS DRIVING DOWN THE ROAD IN A RAINSTORM ON JUNE 13, 2019 AND BOTH WIPERS SUDDENLY STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON FRIDAY, JUNE 14 AND WE WERE CHARGED $350 TO REPLACE THE WIPER TRANSMISSION AND THE DEALER TOLD US THAT THE VEHICLE WAS NOT PART OF A RECALL . I COULD HEAR THE MOTOR WORKING BUT THE WIPERS WERE NOT MOVING.

Visibility/Wiper
Filed Jun 13, 2019118,000 milesMI

I WAS DIVING DOWN GRATIOT STREET IN SAGINAW MICHIGAN, IT WAS RAINING HEAVILY AND MY WINDSHIELD WIPER DECIDED TO STOP WORKING COMPLETELY. I LOST ALL VISIBILITY AND HAD PULLED OVER IMMEDIATELY TO AVOID CAUSING AN ACCIDENT. WHILE SITTING IN MY CAR WAITING FOR THE RAIN TO STOP I REALIZE THAT MY WINDSHIELD WIPER MOTOR WAS STILL WORKING, BECAUSE I COULD HEAR IT MOVING BACK AND FORTH. BUT MY WIPERS WERE NOT. I HAVE READ THAT THERE IS A PROBLEM WITH SOME OF THE HARD WEAR AND A LOT OF PRIOR YEARS HAVE BEEN RECALLED. I'VE ALREADY HAD TO REPLACE THE ENGINE IN THIS CAR, NOW ONLY TO FIND OUT THAT THIS CAR WITH IT FAULTY EQUIPMENT CAN POTENTIALLY CAUSE ME MY LIFE... I WILL NOT RECOMMEND THIS VEHICLE TO ANYONE.

Visibility/Wiper
Filed Jun 11, 201980,000 milesVA

WHILE DRIVING ON THE HIGHWAY YESTERDAY IN HEAVY RAIN, MY WINDSHIELD WIPERS COMPLETELY STOPPED WORKING. I WAS IN THE PASSING LANE, BESIDE A SEMI, AND SUDDENLY I HAD ALMOST ZERO VISIBILITY!!! I MANAGED TO GET TO THE SIDE OF THE ROAD AND STOPPED, BUT NOT WITHOUT ALMOST CAUSING A WRECK THAT WOULD HAVE INVOLVED SEVERAL VEHICLES. WHILE SITTING THERE WAITING FOR IT TO QUIT RAINING, I BEGAN TO RESEARCH WHAT THE ISSUE COULD BE. I WAS BEYOND UPSET TO FIND OUT THAT THIS EXACT ISSUE HAS ALREADY BEEN REPORTED TO YOUR AGENCY MORE THAN 20 TIMES! FURTHER, THESE DEFECTIVE WIPER ASSEMBLIES HAVE ALREADY BEEN RECALLED IN CANADA BECAUSE THEY POSE A SERIOUS SAFETY ISSUE!!! IT IS ABSOLUTELY RIDICULOUS AND NEGLIGENT TO NOT ISSUE A RECALL FOR THIS ISSUE TO BE CORRECTED. I DEMAND AN EXPLANATION AS TO WHY IT'S APPARENTLY GOING TO TAKE SOMEONE ACTUALLY GETTING KILLED BECAUSE OF THIS NONSENSE BEFORE ANY ACTION IS TAKEN!?!?!?!

Visibility/Wiper
Filed Jun 11, 2019137,000 milesOH

I WAS DRIVING 70MPH ON HIGHWAY DURING RAIN STORM. THE WINDSHIELD WIPERS ALL OF A SUDDEN STOPPED WORKING. I WAS NEARLY IN AN ACCIDENT DUE TO NO VISIBILITY AND MADE IT TO THE BERM OF THE HIGHWAY. I HAD TO SIT THERE FOR OVER AN HOUR UNTIL THE STORM PASSED. TOOK TO DEALERSHIP NEXT DAY AND THEY SAID THE WIPER LINKAGE TRANSMISSION FAILED. I DID RESEARCH AND GM IS AWARE OF THIS ISSUE HOWEVER ONLY ISSUED RECALL ON 2013 MODELS IN THE US. GM CANADA HAS ISSUED RECALL ON MODEL YEARS THROUGH 2016. GM IS AWARE OF THIS ISSUE AND ARE PUTTING LIVES AT RISK. IT MAKES NO SENSE WHY THEY ISSUE A RECALL IN ONE COUNTRY AND NOT THE OTHER. SOMETHING NEEDS TO BE DONE ASAP.

Visibility/Wiper
Filed Jun 6, 201965,000 milesAR

I WAS DRIVING WHEN THE STORM HIT, MY WINDSHIELD WIPERS WERE WORKING AND JUST STOPPED. THEY HAVEN'T WORKED SINCE. I CAN HEAR THE MOTOR RUN WHEN I TURN THEM ON, BUT NO MOVEMENT OF THE WIPERS AT ALL.

Visibility/Wiper
Filed Jun 3, 201987,100 milesWI

THE WINDSHIELD WIPERS QUIT WORKING WHILE DRIVING DOWN THE HIGHWAY IN A RAIN STORM. WIPER TRANSMISSION FAILED. VEHICLE HAD TO BE ABANDONED OVERNIGHT DUE TO NOT BEING ABLE TO DRIVE IN THE RAIN.

Visibility/Wiper
Filed May 27, 201976,000 milesMI

WINDSHIELD WIPERS QUIT WHILE DRIVING 55 MPH ON EXPRESSWAY DURING HEAVY RAINSTORM. VERY LIMITED VISIBILITY TO GET OFF THE ROAD AND WAIT FOR RAIN TO STOP. AFTER GETTING TO A SERVICE SHOP I WAS TOLD THE WINDSHIELD WIPER TRANSMISSION HAD FAILED. ONE OF THE TRANSMISSION JOINTS HAD POPPED OPEN

Engine
Filed May 21, 2019123,000 milesOH

AROUND 90,000 MILES THE ENGINE BEGAN BURNING OIL. I HAD TO ADD OIL EVERY 2,000 MILES. AT 101,000 MILES RADIATOR FAILED. AT 123,000 MILES THE ENGINE COMPLETELY FAILED. THE MECHANICS AT GM DEALERSHIP COULD NOT EXPLAIN IT. THEY SAID IT APPEARED THAT THE ENGINE WAS BURNING OIL. I HAD TO SPEND $7,000 TO REPLACE ENGINE AND ADDITIONAL PARTS THAT WERE DAMAGED DUE TO THE ENGINE FAILURE. I HAVE SEEN MANY REPORTS ABOUT THE ENGINES FOR THIS MODEL AND YEAR BURNING OIL WITH NO ACTION OR RECALL FROM GM. ONCE MORE OWNERS HIT 100,000 MILES, I BELIEVE THAT THERE WILL BE MORE REPORTS OF THIS ENGINE ISSUE. HOPEFULLY GM WILL THEN RESPOND AND ISSUE A RECALL.

Engine
Filed May 20, 201935,000 milesIL

MY 2014 GMC TERRAIN HAS STALLED ON ME 11 TIMES. I CANNOT MAKE ANY RHYME OR REASON OUT OF IT. IT WILL STALL AFTER A 10 MILE DRIVE, IT WILL STALL AFTER A 2 MILES DRIVE. THE STALLS SEEM TO HAPPEN WHEN I AM COMING FROM A STOP, LIKE WHEN I STOP TO PUT MY CAR IN REVERSE TO BACK INTO MY GARAGE. OR WHEN I STOP AT A LIGHT OR STOP SIGN. EACH TIME THE CAR STARTS AGAIN, BUT RIDES REALLY ROUGHLY. AT STOP SIGNS AND STOP LIGHTS I FEEL THE CAR START TO TREMOR, SO I PUT THE CAR IN NEUTRAL AND CROSS MY FINGERS. I NEED TO KEEP MY FOOT ON THE GAS TO KEEP IT RUNNING. THIS IS JUST UNSAFE TO DRIVE A CAR LIKE THIS. THIS STARTED ABOUT 6 WEEKS AGO, AND NOW IT HAPPENED 3 TIMES THIS PAST WEEKEND.

Visibility/Wiper
Filed May 6, 201963,805 milesMI

I WAS DRIVING ON THE HIGHWAY IN THE RAIN USING MY WIPERS WHEN THEY STOPPED. THEY NO LONGER WORK. THEY DON'T MOVE AT ALL.

Air Bags
Filed Apr 30, 201999,000 milesOH

MY AIR BAG / SEAT BELT KEEP LIGHT KEEPS COMING ON . CODE B001B AIR BAG PASSENGER SEAT ANCHOR PRETENSION DEPLOYMENT LOOP. THIS IS DEFINITELY A SAFETY HAZARD THAT SHOULD HAVE A RECALL.

Visibility/Wiper
Filed Apr 20, 2019122,310 milesGA

I WAS DRIVING ON I-85 SOUTH AT ABOUT 55 MPH HEADED TO WORK ON APRIL 19, 2019 DURING A HEAVY RAIN STORM. I WAS DRIVING IN THE HOV PEACH LANE WHEN ALL OF A SUDDEN, MY WIPER BLADES STOPPED COMPLETELY IN AN UPRIGHT POSITION CAUSING COMPLETE BLINDNESS. I COULD NOT SEE ANY OF THE CARS IN FRONT OF ME AT ALL. SINCE I WAS DRIVING IN THE HOV PEACH LANE (LEFT LANE), I HAD NO SHOULDER TO PULL OVER. MY CAR WAS STILL PARTIALLY ON THE INTERSTATE CAUSING A TRAFFIC JAM AND PEOPLE HAD TO STOP TO GO AROUND ME. I HAD TO CALL THE HERO UNIT TO HELP ME GET TO THE RIGHT SIDE OF THE INTERSTATE. THE RAIN WAS SO HEAVY, I COULD NOT DRIVE THE VEHICLE. I HAD TO GET TOWED TO MY HOUSE. I NEVER MADE IT TO WORK. I NOW FIND OUT THIS IS AN ONGOING PROBLEM WITH THE WIPER UNIT AND MY SAFETY IS NOW COMPROMISED WHEN THERE ARE HEAVY RAINS. THIS WIPER UNIT SHOULD HAVE BEEN RECALLED YEARS AGO. AT THE VERY LEAST, PLEASE RECALL BEFORE SOMEONE IS KILLED OR HURT.

Engine
Filed Apr 10, 201995,000 milesIA

MY CAR IS BURNING OIL RAPIDLY. IT IS CAUSING ISSUES TO OUR CARS ENGINE. JUST HAD MY OIL CHANGED 1500 MILES AGO AND HAD TO DO IT AGAIN. ENGINE IS VERY LOUD AND MECHANIC SAYS MOTOR NEEDS WORK DONE TO IT AT A PRICE OF $1500.

Engine
Filed Apr 5, 201978,834 milesIL

EXCESSIVE OIL CONSUMPTION- 2014 GMC TERRAIN WITH 78,000 MILES IS 'CONSUMING' APPROXIMATELY 1.5-2 QUARTS OF OIL WITH 1500 MILES REMAINING BEFORE NEXT OIL CHANGE IS DUE. THIS HAS OCCURRED OVER THE PAST 3 OIL CHANGES AND SEEMS TO BE TIED INTO A 'TECHNICAL SERVICE BULLETIN' ISSUED TO THE GM DEALERSHIPS BY GENERAL MOTORS.

Engine
Filed Mar 19, 2019100,961 milesIN

I'VE TOOK IT TO CAR SHOP AND THEY SAID IT'S BURNING OIL. I HAVE TO GET OIL CHANGES EVERY 2500 MILES, AND IT'S LOW AFTER 2 WEEKS. I'VE CONSTANTLY ADDING OIL AND CHECK IT BETWEEN OIL CHANGES. THIS IS MY FIRST GMC AND I'M NOT TOO HAPPY ABOUT THIS ISSUE I'M HAVING. 104561 MILEAGE AND ENGINE LIGHT JUST CAME ON THIS WEEK. I'M VERY SCARE AND I CAN'T AFFORD ANOTHER ENGINE. IT'S TICKING LOUD AND MAKES NOISE WHEN I ACCELERATE. I ONLY WORK LESS THAN 5 MILES FROM HOME AND THIS IS JUST CRAZY.

Service Brakes
Filed Mar 3, 201985,000 milesTX

I WAS DRIVING MY 2014 GMC TERRAIN WITH APPROXIMATELY 85,000 MILES WHEN I NORMALLY PRESSED THE BRAKE PEDAL AND THE ANTILOCK BRAKES ACTIVATED UNEXPECTEDLY. MY DASHBOARD TOLD ME THE STABILITY TRACK NEEDED SERVICE. I BROUGHT THE VEHICLE TO GET REPAIRED AND THEY FOUND A SPEED SENSOR AND IT'S CONTACT ON THE HUB WERE BAD. COST TO REPLACE HUB APPROX $350

Engine
Filed Feb 28, 2019147,000 milesPA

VEHICLE HAD STALLED ONE MORNING IN VERY COLD WEATHER, RESTARTED AND OPERATED FINE WITHOUT ISSUES FOR A COUPLE OF WEEKS. A WEEK AGO THE ENGINE LIGHT CAME ON. DIDN'T DRIVE ANYWHERE THAT DAY. NEXT DAY TRIED TO TAKE IT TO MY PREFERRED SHOP BUT COULD ONLY TRAVEL A SHORT DISTANCE TO A LOCAL SHOP. DIAGNOSTICS SHOWED ISSUES WITH INTAKE CAMSHAFT POSITION, FUEL PRESSURE PERFORMANCE, IDLE SPEED LOW AND FUEL PRESSURE REGULATOR. HAD IT TOWED TO THE DEALER WHERE IT WAS PURCHASED, FURTHER INSPECTION SHOWED SEVERAL BROKEN ROCKER ARMS, BASICALLY ENGINE DAMAGE DUE TO TIMING CHAIN ISSUE AND/OR OIL CONSUMPTION ISSUE. VEHICLE HAS 147,000 MILES AND HAD VARIABLE VALVE TIMING SOLENOID REPLACED AT 99,000 MILES. HAD EVERY SCHEDULED OIL CHANGE NEVER EXCEEDING MANUFACTURER'S RECOMMENDATION OF 7,500 MILES BETWEEN OIL CHANGES. CAR IS BASICALLY DEAD WITH LITTLE VALUE AT THIS POINT. GENERAL MOTORS REFUSED TO ASSIST WITH THIS. *TR

Engine
Filed Feb 28, 2019102,000 milesIN

WAS DRIVING ON A STATE HIGHWAY. UPON TAKING OFF FROM A STOPLIGHT, A HARSH NOISE CAME FROM THE ENGINE, FOLLOWED BY A LOSS OF POWER AND OIL. CAR WAS TOWED TO A SHOP, WAS TOLD METAL SHAVINGS ARE IN THE PAN ANF THE ENGINE WOULD NEED REPLACING

Engine
Filed Feb 20, 201951,000 milesOH

MY CAR ENGINE LIGHT COMES ON AND THE CAR KEEPS CUTTING OFF WHEN I STOP OR WHEN I GET READY TO DRIVE. I TOOK MY CAR TO THE MECHANIC AND HE IS TELLING ME IS THE CAMSHAFT THAT THESE CARS HAVE ALOT OF COMPLAINTS FOR THIS. MY CAR HAS LESS THAN 52K MILES. I DON'T DRIVE MY CAR A LOT. THIS IS HORRIBLE THAT THIS IS HAPPENING SO SOON.

Visibility/Wiper
Filed Feb 7, 201969,612 milesMI

WE WERE DRIVING ON THE HIGHWAY AT 70 MPH IN A HEAVY RAIN. THE WINDSHIELD WIPERS STOPPED WORKING. WE HAD TO PULL OVER QUICKLY BUT DO TO VERY LOW VISIBILITY THIS WAS DIFFICULT. WE WAITED UNTIL THE RAIN STOPPED AND DROVE HOME. UPON INSPECTION WE DETERMINED THAT THE LINKAGE OF THE WINDSHIELD WIPER MOTOR MECHANISM HAD BROKEN.

Engine
Filed Feb 3, 2019109,000 milesTX

MY ENGINE LIGHT CAME ON AS I WAS DRIVING ON THE HIGHWAY. FELT LIKE THERE WAS SLIGHT EXHAUST SMELL LEAKING IN THE CABIN BECAUSE HAD A HEADACHE DRIVING HOME AND DRIVING TO DEALERSHIP. ALSO, NOTICED BLACK OIL OR WET SOOT INSIDE MY TAILPIPE AFTER I PARKED IT AND CHECKED IT. STANLEY CHEVROLET TOLD ME THAT IT WAS A BAD TIMING CHAIN BEATING AGAINST ENGINE CAUSING A GAS SMELL AND QUOTED ME OVER 2 GRAND TO REPAIR.

Visibility/Wiper
Filed Jan 21, 201978,000 milesTN

WHILE DRIVING HOME ON 1/19/2019 IN RAIN MY WIPERS QUIT WORKING.. COULD HEAR WIPER MOTOR STILL RUNNING BUT WIPER BLADES NOT MOVING. LUCKLY I WAS CLOSE TO HOME OR I COULD HAVE HAD A SERIOUS PROBLEM. I AM ASSUMING SOMETHING BROKE AS I HAVE NOT GOTTEN THEM REPAIRED YET. PLANNING ON GETTING WITH DEALER TO GET THEM FIXED...

Visibility/Wiper
Filed Jan 21, 201954,615 milesNY

IT HAPPENED AGAIN, IN A SNOW STORM MY WIPERS SUDDENLY QUIT WORKING. LAST TIME IT WAS THE BUSHING OR WHATEVER HAD POPPED OUT, I ASSUME IT'S THE SAME THIS TIME. I WAS ON MY WAY TO WORK IN BLIZZARD LIKE CONDITIONS, POOR HIS ABILITY AND DANGEROUS ROAD CONDITIONS.

Visibility/Wiper
Filed Jan 7, 201996,000 milesVA

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 55 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THE CONTACT CALLED RICK HENDRICK CHEVROLET BUICK GMC AT (804)-793-9305 (LOCATED AT 12050 W BROAD ST, RICHMOND, VA 23233) AND WAS INFORMED THAT THE WINDSHIELD WIPER LINKAGE WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

Visibility/Wiper
Filed Dec 29, 201888,000 milesPA

28 DEC 2018 MY WIFE WAS DRIVING HOME DURING RAIN STORM ON RT 80 WEST BOUND APX EXIT 12 NJ DRIVERS SIDE WIPER ASSEMBLY / LINKAGE FELL APART . VISIBILITY WAS ZERO, WAS ABLE TO PULL OFF OF HIGHWAY. LOCAL REPAIR STATION VERIFIED LINKAGE FAILED, WAS UNABLE TO REPAIR DUE TO LACK OF PARTS. WE CONTACTED DEALER AND HAVE SCHEDULED REPAIR FOR 31 DEC. HAVE REQUESTED THE DEALER REVIEW FAILURE AND SUBMIT REPORT OF FAILURE TO GMC AND NHTSA. SITUATION WAS EXTREMELY DANGEROUS, HAD NO PRIOR INDICATION OF PENDING FAILURE, RESEARCH AFTER THE FAILURE HAS INDICATED REPORTED INCREASED ISSUES OF THIS TYPE WITH THIS MY AS WELL AS OTHERS MY'S.

Unknown or Other
Filed Dec 7, 201842,000 milesMD

WHEN DRIVING THE VEHICLE SPORADICALLY JERKS. I'VE TAKEN IT TO GET FIXED AT WILLIAMS CHEVROLET 3 TIMES (1) IN FEB 2018, I WAS TOLD THE VEHICLE NEEDED TO BE FLUSHED, BOTH THE FLUSH AND 2 DAYS LATER THE TRUCK JERKED AGAIN, TOOK IT BACK AGAIN IN FEB 2018 THE MECHANIC RODE WITH ME IN THE VEHICLE AND HE FELT THE JERK, THIS TIME I WAS TOLD TO USE HIGH OCTANE GAS WELL I DO USE HIGH OCTANE GAS, LEFT AND THE CAR JERKED TOOK IT BACK A 3RD TIME P, MAR. 2018 AND WAS THEN TOLD THE VEHICLE HAD A SENSOR UPDATE, THEY CLAIMED THE UPDATE WAS DONE AND I WOULD HAVE NO MORE ISSUES. IT'S NOW DECEMBER 2018 AND THE VEHICLE IS STILL JERKING SPORADICALLY. THIS VEHICLE HERE LOCAL DRIVING ON THE STREETS AND WHEN TRAFFIC IS SLOW ON THE HIGHWAY WITH STOP AND GO TRAFFIC IT JERS AS WELL SPORADICALLY.

Power Train
Filed Nov 27, 201849,000 milesAZ

VEHICLE VIOLENTLY SHIFTS IN LOW SPEED GEAR SHIFTING OUT OF FIRST AND SECOND GEARS. THIS OCCURS IN BOTH WARM AND COLD TEMPERATURES. ALWAYS WHEN SHIFTING AT LOWER SPEEDS UNDER 20 MPH. THIS HAS BEEN A REPEATED ISSUE WITH THE VEHICLE.

Visibility/Wiper
Filed Nov 16, 201850,000 milesNY

WHILE DRIVING IN A SNOW STORM MY WIPERS SUDDENLY STOPPED WORKING. THEY ARE MOVEABLE BY HAND, BUT DO NOT ENGAGE AT ALL WHEN TURNED ON. IT SOUNDS LIKE MOTOR ENGAGES, BUT WIPERS DO NOT MOVE.

Electronic Stability Control (esc)
Filed Oct 27, 201810 milesNJ

STOPPED AT A LIGHT AND CAR JUST STALLED WITHOUT WARNING. PUT THE CAR ON PARK AND PUT MY BLINKERS ON. LOOKED AT DASHBOARD AND NO CHECK ENGINE LIGHT ON. TURNED CAR OFF AND ON THEN IT STARTED TO DRIVE BUT STALLED 4 MORE TIMES AFTER I CAME TO A FULL STOP AT A LIGHT. USED THE FIXD APP AND IT DETECTED 1 PROBLEM CODE P0011 INTAKE CAMSHAFT POSITION SENSOR AND THE TEST TURNED THE CHECK ENGINE LIGHT ON AND EXPLAINED THAT VARIABLE VALVE/CAMSHAFT TIMING IN THE INTERNAL COMBUSTION ENGINE CONTROL THE INTAKE AND EXHAUST GASES IN AND OUT OF THE GAS COMBUSTION CHAMBER. SENSOR SHOULD LAST AS LONG AS YOUR CAR BUT CAN BECOME DAMAGED DUE TO WEAR AND TEAR BUT MY CAR ONLY HAS 93000 HWY MILES AND IS ONLY 4 YRS OLD.

Visibility/Wiper
Filed Oct 19, 201868,000 milesIL

WINDSHIELD WIPERS STOPPED WORKING IN THE MIDDLE OF A RAINSTORM IN AN UPRIGHT POSITION. MAKING VISIBILITY VERY LOW. HAD TO PULL THE CAR OVER AND WAIT UNTIL THE RAIN STOPPED. MOTOR IS STILL MAKING NOISES BUT CASE SEEMS TO BE SIMILAR OR THE SAME AS THE RECALL ON THE 2013 GMC TERRAINS. POSSIBLE CORROSION OF THE LINKAGE. ACCIDENT WAS ALMOST CAUSED BECAUSE OF THIS INCIDENT.

Visibility/Wiper
Filed Sep 25, 201879,000 milesTX

WHILE DRIVING ON HWY 121 IN A HEAVY RAINSTORM MY WIPERS FROZE! THE RIGHT WIPER ARMS STOPPED AT 12 O CLOCK POSITION RIGHT IN FRONT OF MY VIEW WHILE THE LEFT ARM STOPPED OFF TO MY FAR LEFT AT APPROX 9 OCLOCK POSITION STICKING OUT PAST MY DRIVER SIDE MIRROR!!!I HAD TO PULL OVER TO SHOULDER AND MANUALLY PLACE ARMS IN FLAT (OFF) POSITION. I CALLED AAA TO TOW ME TO SAFETY. I CHECKED FUSES, THEY WERE FINE AND WIPER MOTOR ALSO RUNNING BUT ARMS WILL NOT MOVE FOR FRONT WIPERS AT ALL. REAR WIPER STILL FUNCTIONING.

Visibility/Wiper
Filed Sep 25, 201878,000 milesTX

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE THE CONTACT WAS DRIVING IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS SUDDENLY STOPPED WORKING, WHICH CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIPER BLADES FAILED, BUT THE WIPER MOTOR WAS STILL OPERABLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BRUCE LOWERY, 711 SOUTHWEST RT. 820, FORT WORTH, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000.

Engine and Engine Cooling › Exhaust System
Filed Aug 22, 201870,000 milesWV

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, THE WINDSHIELD WIPERS SUDDENLY STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE WINDSHIELD WIPER TRANSMISSION ASSEMBLY. ALSO, WHILE STARTING THE VEHICLE, A LOUD NOISE WAS PRESENT COMING FROM THE EXHAUST. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE EXHAUST MANIFOLD WAS CRACKED. THE EXHAUST MANIFOLD WAS REPLACED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.

Air Bags
Filed Jul 25, 201829,999 milesMS

I HAVE HAD MY VEHICLE SINCE NOVEMBER OF 2016. SHORTLY AFTER I BOUGHT IT THE CHECK AIRBAG LIGHT CAME ON. I TOOK IT TO THE DEAL SINCE IT WAS STILL UNDER WARRANTY. THEY REPLACED SOMETHING. THIS 'FIX' ONLY LASTED FOR A LITTLE WHILE. THE LIGHT COMES ON ALL THE TIME NOW. WHEN I TOOK IT BACK TO HAVE THEM LOOK AT IT THEY ARE GOING TO CHARGE ME A FEE SINCE IT IS PAST THE WARRANTY. IF THIS WOULD HAVE BEEN FIXED CORRECTLY THE FIRST TIME. I ALSO DON'T FEEL THAT THIS SHOULD BE MY RESPONSIBILITY TO FIX SINCE IT IS A SAFETY ISSUE.

Electronic Stability Control (esc)
Filed Jul 22, 2018WI

VEHICLE STOPS RUNNING WHILE DRIVING

Engine
Filed Jul 21, 2018MA

OIL CONSUMPTION TESTING BEGAN 6/12 A WEEK LATER CHECK ENGINE LIGHT CAME OUT. BROUGHT MY TERRAIN BACK TO GMC FOR THEM TO TELL ME THAT THE TIMING CHAIN NEEDS TO BE REPLACED DUE TO THE OIL CONSUMPTION PROBLEMS. HAVING SEVERAL PROBLEMS SINCE SUCH AS JERKING, AND STALLING THAT I DID EXPRESS TO GMC OVER THE PAST COUPLE WEEKS, WHICH IS DUE TO THE EXCESSIVE OIL CONSUMPTION. STILL WAITING TO HEAR FROM THE GMC TO GET MY SUV FIXED ALMOST 40 PLUS DAYS LATER

Engine
Filed Jul 2, 2018IA

2014 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE CONSUMER WAS ADVISED THE TIMING CHAIN WAS NOT REPAIRED TO GM'S STANDARD REGULATIONS. THE MANUFACTURER WAS NOTIFIED.*JS

Electrical System
Filed Jun 8, 201840,000 milesND

THE INFOTAINMENT SYSTEM (INCLUDING BACK UP CAMERA, AUDIO, NAVIGATION, TEMP DISPLAY, ETC.) FREEZES OR THE SCREEN GOES BLACK. YOU CAN NOT USE THE AUDIO CONTROLS AT ALL. YOU CAN STILL ADJUST CLIMATE CONTROLS, BUT CAN NOT SEE THE DISPLAY. THE BACK UP CAMERA HAS EVEN BEEN STUCK ON WHILE NO LONGER IN REVERSE AND DRIVING FORWARD. HAS HAPPENED SEVERAL DIFFERENT TIMES, NO INDICATION TO THE CAUSE.

Electrical System
Filed May 25, 201886,000 milesIL

MENU SCREEN IN MY 2014 GMC TERRAIN GO BLANK ABOUT 5 TIMES NOW AND I AM STARTING TO WONDER WHAT THE ISSUE IS. THERE ARE OTHER PEOPLE EXPERIENCING THE SAME PROBLEM AND IT IS NOT DUE TO THE BLUTOOTH OR GPS REDIRECTING. THIS ALSO MADE MY CAR COMPLETELY SHUT OFF AT A DRIVE THRU.

Visibility/Wiper
Filed May 16, 201894,000 milesOH

DRIVING IN RESIDENTIAL AREA WHILE HEAVY RAIN WAS PRESENT WIPERS STOPPED WORKING SUDDENLY AND STOPPED UP ON WINDSHIELD. I WAS UNABLE TO SEE AND HAD TO PULL OVER UNTIL RAIN CLEARED UP.

Electrical System › Wiring › Fuses and Circuit Breakers
Filed May 16, 201830,885 milesCA

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING 30 MPH, THE HORN FAILED TO WORK. THE DEALER (PENSKE CADILLAC OF SOUTH BAY, 18600 SOUTH HAWTHORNE BLVD, TORRANCE, CA 90504) DIAGNOSED THAT THE FUSE WAS BLOWN DUE TO A SHORT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,885.

Unknown or Other1 injured
Filed May 5, 2018110,000 milesPA

I HAVE A 2014 GMC TERRAIN SLT THAT WHEN THE LIFT GATE IS OPENED IT GOES ALL THE WAY OPEN, DROPS CLOSED ABOUT 1/4 OF THE WAY AND THEN OPENS FULLY AGAIN, THEN WITH POWER CLOSES-SLAMS SHUT. THE FIRST TIME IT HAPPENED 3 DAYS AGO, IT HIT ME IN THE HEAD AND KNOCKED ME TO THE GROUND. I CALLED DEALER WHERE I PURCHASED IT FROM AND THE TECK THERE SAID THERE WERE NO NOTED PROBLEMS OR RECALLS FOR THE "TERRAIN" MODELS AND I SHOULD COME IN AND JUST HAVE BOTH THE LEFT SIDE ACTUATOR AND THE RIGHT SIDE GAS STRUT REPLACED. THIS INITIALLY HAPPENED IN MY DRIVEWAY WITH THE CAR IN PARK AND ENGINE OFF. HAS ALSO HAPPENED WITH THE CAR IN MY DRIVEWAY WITH ENGINE RUNNING.

Electrical System
Filed May 4, 201834,169 milesLA

WHEN SHIFTING CAR FROM DRIVE TO PARK KEY WILL NOT TURN ALL THE WAY AND WILL NOT COME OUT IGNITION. HAVE TO DISCONNECT BATTERY FOR KEY TO COME OUT. IF LEAVE KEY IN IGNITION DASH BOARD LIGHTS STAYS ON AND BATTERY CHARGE WILL GO DOWN.

Service Brakes
Filed Apr 27, 201816,900 milesMA

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND THE ABS INDICATOR REMAINED ILLUMINATED. LANCE BUICK GMC IN MANSFIELD, MASSACHUSETTS WAS MADE AWARE OF THE FAILURE AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,900.

Visibility/Wiper
Filed Apr 17, 201859,932 milesMA

WHILE DRIVING VEHICLE IN HEAVY RAIN WIPERS STOPPED WORKING. SINCE RAIN WAS SO HEAVY IT WAS NOT SAFE TO DRIVE WITHOUT THE WIPERS. AFTER PULLING OVER TO SIDE OF ROAD THE VEHICLE WAS TOWED TO NEAREST DEALER WHERE THE WIPER MODULE WAS REPLACED DUE TO FAILURE.

Exterior Lighting
Filed Jan 23, 201842,678 milesVA

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLAMPS FAILED TO PROJECT FAR OR WIDE ENOUGH AHEAD TO DRIVE SAFELY. THE VEHICLE WAS TAKEN TO SHELOR MOTOR MILE (2257 ROANOKE ST, CHRISTIANSBURG, VA 24073, (540) 381-8417) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLAMPS PERFORMED AS INTENDED. THE HEADLAMP BULBS WERE REPLACED WITH BRIGHTER BULBS; HOWEVER, THE REPLACEMENT FAILED TO REMEDY THE ISSUE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 42,678.

Power Train
Filed Jan 22, 201885,000 milesKS

TAKATA RECALL WHEN DRIVING MY VEHICLE SAID OIL PRESSURE WAS LOW AND JUST SHUT OFF. LOST ALL OIL. MECHANIC SAID IT WAS AN ISSUE WITH THE PCV VALVE. THIS HAPPENED WHEN DRIVING AND HAPPENED FAST WITH NO WARNING.

Engine
Filed Jan 10, 201899,000 milesIL

PLUGGED PVC ORIFICE IN INTAKE MANIFOLD. PVC ORIFICE WAS PLUGGED DUE TO COLD WEATHER AND WAS FILLED WITH ICE AND OTHER SLUDGE. THIS CAUSED PRESSURE TO BUILD AND BLOW THE REAR CRANKSHAFT MAIN BEARING SEAL. THIS CAUSED THE VEHICLE TO LOSE ALL OIL AND SUBSEQUENTLY STALL. ENGINE STALL OCCURRED WHILE VEHICLE WAS BEING DRIVEN AND WITHOUT ANY WARNING.

Air Bags
Filed Nov 29, 2017AP

TL-CONTACT OWNS A 2014 GMC TERRAIN... INQUIRED ABOUT GENERAL RECALLS ON VEHICLE...CONTACT BOUGHT VEHICLE FROM USED CADILLAC DEALERSHIP...DEALERSHIP INFORMATION NOT COMING UP IN SYSTEM.. CONTACT STATED SHE BOUGHT VEHICLE USED IN CALIFORNIA.....AIRBAGS ARE TURNED OFF...CONTACT PAID FOR VEHICLE TO BE INSPECTED AFTER PURCHASE WAS TOLD AIRBAGS ARE TURNED OFF. CONTACT WAS GIVEN NUMBER TO FTC TO FILE COMPLAINT ABOUT DEALERSHIP... ... [XXX]...0 RECALLS ASSOCIATED WITH THIS VIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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