Page 3 of 6 · complaints 101–150 of 297

2014 GMC Terrain complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Visibility/Wiper
Filed Sep 9, 2021NC

While driving on a major North Carolina highway at the posted speed limit of 65mph during a rain storm the windshield wipers stopped and froze in the middle of the windshield. The wipers would not operate at all and necessitated attempting to move from the middle lane to the berm with no visibility. This was a danger to other vehicles in the right lane and to the vehicle being driven. I pulled off the highway and waited until it stopped raining. Vehicle was then driven to the nearest exit and closest repair shop, which was a tire and repair shop. The manager said the vehicle has had recalls for the wiper motor and said to bring it to an authorized GMC dealer. This has not occurred to date as the weather is not clear. No other warnings, lights, or indicators occurred prior to the wiper motor failure.

Power Train
Filed Aug 29, 2021WI

On line it said that this vehicle was having problems with the timing chain which could break when driving causing damage to motor or worse yet loss of control. I had it to garage and they said the ticking noise is the timing chain. Is gmc recalling the vehicles for this?

Engine
Filed Aug 19, 2021MA

Around 76k miles the vehicle started to stall, the engine completely stopped while in drive. The vehicle was burning oil and had terrible gas milage prior to stalling incidents. The first time it stalled was at an intersection with a traffic light, when we went to slow down the engine completely shut down. My infant daughter was in the car with me and it was terrifying. We would have been hit had the light not been turning red. After that we recognized that it typically stalled after starting the car and attempting to accelerate. At times it happened when pulling out of a parking lot onto a busy street and I would loose engine power. This was extremely scary due to not being able to get out of the way of oncoming traffic. I had to put my flashers on and roll to the side of the road where I could restart the car. The engine ran really loud and rough when the issue first started and even after repairs the engine is still loud when first starting from cold. After time the issue persisted and I noticed that after the first start and stall if I revved the engined hard it did not stall a second or third time. Prior to that there were times the vehicle stalled 2-3 times after first start. The first time I took it to a garage (79k) there was a check engine light on and they diagnosed a sensor that needed to be changed. The problem persisted after the sensor was changed. I contacted another local garage who said there are known engine issues with this make and model and they wouldn't

Air BagsCrash
Filed Aug 18, 2021MO

The front passenger airbag activated but did not deploy during a front end crash. There was a puff of smoke and it smelled like the airbag deployed but it did not. The vehicle also showed “service air bag” on the information area of the dash display. The hazards came on and would not turn off as well.

Visibility/Wiper
Filed Aug 13, 2021IL

I was driving to physical therapy when a heavy downpour started. I had the wipers going full speed and still could barely see the road, when all of a sudden both wipers just stopped in the middle of the windshield and would not work. I could hear the motor still running and spinning, but the wipers wouldn’t move. I had it looked at and the wiper linkage arm had popped off and the ball joints and sockets are all worn out.

Engine
Filed Aug 11, 2021SC

THE ENGINE IS BURNING OIL. LOSING OIL QUICKLY AND NO LEAK. WIPER MOTOR SHOT. 90K MILES ON VEHICLE

Visibility/Wiper
Filed Jul 31, 2021ID

On 7/30/21 was driving on freeway going about 60mph in a heavy rainstorm when wiper blades suddenly stopped working in the middle of my windshield. Nearly crashed the car due to extremely poor visibility. This was a horrifying and dangerous safety issue. Had to pull over to side of the road out of traffic and wait for the rain to stop. I was in the middle of an 8 hour road trip and still had 4 hours of driving to go. Upon investigation when turning the blades on you can hear the motor working but no movement of the blades. Thankfully no one got hurt in this event. This happened shortly after hitting 100k miles.

Visibility/Wiper
Filed Jul 28, 2021IN

Driving and there was a thump and the right windshield wiper arm came to a stop in the middle of my windshield and would no longer work during a downpour.

Visibility/Wiper
Filed Jul 16, 2021NJ

On an extremely rainy day, the windshield wipers stopped working. My son was driving the car, and his safety was extremely compromised. He could not see out the windshield at all, and he was lucky that he was in a position to get to the side of the road without incident. If he were on a highway, it would have been extremely dangerous. This occurred on July 8th, 2021. There were no warnings that precipitated the problem. The wipers were working fine. We went to our mechanic who had to replace the entire windshield wiper mechanism due to corroded joints. We paid approximately $260. The mechanic said this is a very common problem with GM wipers. We did not keep the damaged part... we did not know that this was a safety issue with other model GMC Terrains until today. Clearly, it is a widespread problem, and there should be a recall, as this is extremely dangerous

Visibility/Wiper
Filed Jul 12, 2021NH

I was driving to work during a rain storm. I drove for about 25 minutes until I reached the highway. I merged onto the highway behind a tractor trailer. There was enough spray that I needed to put the wipers on high speed. After driving for a few minutes the wipers came down and stopped halfway. I was able to pull over on the shoulder and tried to determine what happen. I turned wipers off and on and could hear the wiper motor whirring. Motor worked but wipers did not engage. I got out of the vehicle and pushed the wipers down and they moved freely telling me they are not connected to the motor. This was very dangerous and scary! I am now in need of repairing this issue.

Engine
Filed Jul 9, 2021OH

For the last 6 months my vehicle has excessive oil consumption 1/4 to 1/2 quart of oil every week. When it starts up it sounds like a diesel engine. In 2019 it did the same using about a 1/2 quart every 3 weeks. We have kept an eye on it ever since as over time it has increased oil consumption and just recently found out this is a problem for many others as well. We have always kept the oil changed when due per mileage sticker and vehicle oil life indicator.

Visibility/Wiper
Filed Jul 4, 2021MD

While driving in a rainstorm, the wipers stopped working. This caused my visibility to suddenly become extremely compromised. A tractor trailer was in front of me and spraying water from the tires due to heavy rain as well. I had to pull over, under an over pass, and wait out the rain. This is extremely dangerous in of itself to be on the side of a major highway. I have since investigated and found the ball joint connection to the wiper arm corroded and broke off. The wiper motor still runs. This is identical to the 2013 GMC terrain issue.

Visibility/Wiper
Filed Jun 29, 2021MI

While driving in the rain, my windshield wipers just stopped working while in an upright position on the windshield. Not only could I not see due to the rain, the wipers were actually blocking my view as well. They now will not turn on at all.

Engine
Filed Jun 18, 2021IN

My GMC Terrain makes a clunking noise under the hood when I accelerate and go into a lower gear. Does it mostly going up hills but also even on flat road.

Fuel/Propulsion System
Filed Jun 18, 2021IN

I'm having issues with my GMC Terrain when I start it. It always starts but it's like it keeps trying to start or is having issues getting enough fuel to get it to idle normal. Sometimes it only lasts a second or two and other times I have to push the gas pedal to get it to idle normally.

Engine
Filed Jun 16, 2021140,000 milesIL

The contact owns a 2014 GMC Terrain. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator. The service engine warning light was illuminated. The contact had taken the vehicle to several independent mechanics and was informed that the catalytic converter needed to be replaced. The contact then took the vehicle to the dealer and it was confirmed that the catalytic converter was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

Visibility/Wiper
Filed Jun 13, 2021OH

My 2014 GMC TERRIAN WIPERS STOPPED WORKING. I CAN HEAR THE WIPER MOTOR RUNNING, BUTWIPERS NOT MOVING. THIS WAS VERY DANGEROUS AS I HAD TO MAKE AN EMERGENCY STOP DURING HEAVY RAIN WITH LIMITED VISIBILATY.

Engine
Filed May 27, 2021MA

Car is burning oil excessively and the timing chain is loose putting the vehicle is reduced power mode. The timing chain was replaced at 40,000 miles and now it needs to be replaced again and the car only has 87,000 miles. I bought it with 70,000 miles on it. Someone needs to do a recall on these engines

Engine
Filed May 12, 2021125,000 milesWY

THE TIMING CHAIN BROKE WHILE I WAS DRIVING.

Engine
Filed Apr 19, 2021107,000 milesIL

THE ENGINE IS BURNING OIL. LOSING OIL QUICKLY AND NO LEAK.

Engine
Filed Apr 14, 202156,000 milesOH

TIMING CHAIN ACTUATORS DIAGNOSED PROBLEM BY DEALER . CAR HESITATING, STALLING OUT WHILE DRIVING.

Engine
Filed Apr 12, 2021108,000 milesIL

DRIVING ONE DAY ON A BEGINNING WINTER MORNING CR HAD RAN PERFECTLY FINE AND UP-TO-DATE ON OIL CHANGES PREVIOUSLY OF SIX MONTHS OF BUYING IT THEN CAR STARTED TO AUTOMATICALLY SHUT ITSELF OFF EVERY TWO MINUTES WHEN DRIVING DOWN THE ROAD NOT KNOWING THAT THE FUEL FUMES ADMITTED FROM THE ENGINE DO NOT HAVE A LARGE ENOUGH OUTLET CAUSING MY MAIN OIL SEAL TO BURST AND BLOW MY INTAKE AND THERE IS NO GUARANTEE THAT THIS WILL NOT BE FIXED AFTER GETTING REPAIRED DUE TO NOT BEING ABLE TO MODIFY THE ORIGINAL DESIGN.

Engine
Filed Mar 29, 2021106,450 milesNM

WHILE DRIVING ON THE INTERSTATE IN BELOW FREEZING WEATHER THE LOW OIL PRESSURE LIGHT ILLUMINATED DIRECTING ME TO STOP THE VEHICLE IMMEDIATELY. AFTER WAITING 2 HOURS IN FREEZING TEMPERATURES I WAS ABLE TO GET VEHICLE TOWED TO A MECHANIC AND THE REAR MAIN OIL SEAL HAD BLOW OUT DUE TO A BLOCKED PCV VALVE. THIS IS A KNOW ISSUE UP TO 2013 GMC TERRAINS AND MINE IS 2014. PICTURES FROM THE SPECIAL COVERAGE BULLETIN 14882 LOOKS LIKE IDENTICAL PART STILL USED IN THE 2014.

Fuel/Propulsion System
Filed Mar 18, 2021110,000 milesMO

EARLIER THIS MONTH WHILE DRIVING, OUR GMC TERRAIN BEGAN SHUDDERING WHILE IN LINE AT A DRIVE-THROUGH. A FEW DAYS LATER WHILE DRIVING, IT DIED AT A STOPLIGHT, AND WHEN RESTARTED, IMMEDIATELY DISPLAYED A WARNING THAT THERE WAS REDUCED POWER DUE TO AN OIL ISSUE. WE WERE NOT DUE FOR AN OIL CHANGE. WE HAD THE VEHICLE TOWED TO A BODY SHOP WHO INFORMED US THAT IT WAS LEAKING OIL DRASTICALLY AND HAD A LEAK IN THE REAR MAIN SEAL. WE WERE TOLD IT WAS DUE TO THE COLD WEATHER AND THAT WE WERE THE THIRD GMC TERRAIN HE HAD SEEN IN 24 HOURS WITH THE SAME ISSUE. WE HAD TO TAKE IT TO A LARGER SHOP FOR THE REPAIR WORK, WHICH TOTALLED $2,407.33 TO REPAIR. THE SHOP SAID THE PCV SYSTEM FROZE AND CAUSED THE REAR MAIN SEAL TO BLOW OUT. THEY ALSO TOLD US THERE WERE MULTIPLE OTHER GMC TERRAINS WITH THE SAME ISSUE. I LATER LEARNED THAT GMC HAD TO ISSUE A SPECIAL COVERAGE ADJUSTMENT FOR THE EXACT SAME ISSUE FOR TERRAINS FROM 2010-2013. THIS WAS THE EXACT SAME ISSUE. THE SPECIAL COVERAGE NOTES THAT "GMC TERRAIN VEHICLE MAY EXPERIENCE A FROZEN PCV SYSTEM DURING COLD WEATHER OPERATION. THIS MAY INCREASE CRANKCASE PRESSURE LEADING TO A REAR SEAL OIL LEAK." THE PART NUMBER THEY REQUIRED TO BE REPLACED WAS THE SAME PART NUMBER WE HAD REPLACED.

Lane Departure › Blind Spot Detection
Filed Mar 4, 202180,000 milesIA

"SERVICE SIDE DETECTION SYSTEM" WARNING UPON STARTUP AND SPORADICALLY WHEN DRIVING AT NORMAL SPEEDS. THE BLIND SPOT MONITOR LIGHTS IN THE SIDE MIRRORS DO NOT FUNCTION ANYMORE. UPON STARTING THE VEHICLE, BOTH SIDES USED TO ILLUMINATE WHILE RUNNING THRU SYSTEMS CHECK. NOW ONLY THE DRIVER'S SIDE LIGHTS UP. TO CONFIRM, THE BLIND SPOT MONITORING DOES NOT WORK FOR EITHER SIDE OF THE VEHICLE NOW. THE SENSOR IS UNDERNEATH THE REAR BUMPER COVER, EXPOSED TO THE ELEMENTS. THERE ARE SEVERAL FORUMS MENTIONING THIS ON THE GMC TERRAIN DENALI MODEL ALONG WITH CADILLAC AND CHEVROLET MODELS THAT HAVE THE SENSOR IN THE SAME PHYSICAL LOCATION OF THE CAR. THE SENSOR IS EXPOSED TO RAIN, SNOW, DIRT, DUST, MUD. I HAVE CHECKED RECALLS ON THIS BUT IT DOESN'T APPEAR TO HAVE ANY OUT THERE DESPITE FORUM COMPLAINTS. THERE SEEMS TO HAVE BEEN "SERVICE BULLETINS" SENT OUT FOR CADILLAC AND CHEVROLET MODELS DUE TO CUSTOMERS COMPLAINING ABOUT THIS SAME ISSUE. THOSE HAVE BEEN REPLACED AT NO COST TO THE CONSUMER FROM WHAT I UNDERSTAND. AFTER DOING SOME RESEARCH, TYPICAL COST FOR THIS PIECE DIRECT FROM ONLINE SELLERS IS $250+. TO HAVE THE DEALER REPLACE, IT'S LOOKING AT A COST UPWARDS OF $750+. THE NUMBER OF TERRAIN DENALI (THE ONLY TERRAIN TRIM WITH THE SIDE BLIND ZONE ALERT) ARE RELATIVELY LOW COMPARED WITH THE QUANTITY OF THE CADILLAC AND CHEVROLET MODELS WITH THIS ISSUE. I'M WONDERING IF THIS IS POSSIBLY WHY THERE WERE NO "SERVICE BULLETINS" ON THE TERRAIN. THE TERRAIN HAS A HORRIBLE BLIND SPOT AND I UTILIZED

Engine
Filed Mar 3, 2021100,275 milesCT

WHILE DRIVING ON HIGHWAY AT APPROXIMATELY 70 MPH, ON LOW TEMPERATURE DAY (~10*F), SMOKE BEGAN EMITTING FROM BOTTOM OF VEHICLE WITH PUNGENT SMELL. THE VEHICLE WAS IMMEDIATELY PULLED OVER AND SHUT OFF. THERE WAS OIL COVERING THE ENTIRE UNDERCARRIAGE. THE OIL WAS PRESENT SUBSTANTIALLY ON THE EXHAUST SYSTEM, ALLOWING FOR POTENTIAL OF FIRE IF VEHICLE CONTINUED DRIVING. THE REAR MAIN SEAL WAS LEAKING AND REQUIRED TO BE TOWED HOME THEN TO DEALER AT LATER DATE FOR REPAIR. THE REPAIR AND ASSOCIATED REMEDIES FOLLOWED TSB 19-NA-021 BUT WERE NOT WARRANTIED AS THE VEHICLE'S VIN DID NOT FALL UNDER THE ASSOCIATED BULLETIN'S GUIDELINES. ALL REPAIRS AND REMEDIES WERE IDENTICAL TO PREVIOUS REPORTED FAILURES OF ABOVE LISTED BULLETIN.

Engine
Filed Mar 3, 2021106,000 milesKS

TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 60 MPH, WITHOUT WARNING, THE REAR MAIN SEAL FRACTURED CAUSING OIL TO LEAK FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT, A CERTIFIED MECHANIC, INSPECTED THE VEHICLE AND NOTICED THE OIL LEAKING FROM THE REAR MAIN SEAL. TOM DAVIS CHEVROLET BUICK (2831 N 16TH ST, PARSONS, KS 67357, (620) 860-0751) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

Engine
Filed Feb 23, 202190,000 milesIL

CAR IS EXPERIENCING OIL CONSUMPTION AT A HIGH RATE. I LOOKED INTO HIS AND I GUESS IS VERY COMMON. AND I GUESS GM WON'T DO ANYTHING ABOUT IT. WHAT DO I DO NOW? DO I JUNK IT AND TAKE A LOSS AS THE MOTOR IS NOW MAKING NOISE . THERE HAS GOT TO BE SOMETHING TO DO.

Engine
Filed Feb 23, 2021103,000 milesMO

LEFT MY HOUSE ON A VERY COLD MORNING (BELOW 10 DEGREES) AND WHILE I WAS DRIVING AND MY ENGINE STARTED MAKING A VERY LOUD CLATTERING NOISE. LOW POWER MESSAGE DISPLAYED ON THE DASH AND SEVERAL LIGHTS DISPLAYED. NOTHING PRIOR TO THE NOISE. IMMEDIATELY PULLED IN AND PARKED MY VEHICLE. I HAD THE CODES RAN, CHECKED THE OIL AND IT HAD NONE! THE VEHICLE WAS CHECKED OUT AND THE PCV VALVE FAILED/FROZE CAUSING COMBUSTION IN THE ENGINE AND BLEW OUT THE REAR MAIN SEAL. ACCORDING TO SERVICE BULLETIN 14882 THIS WAS AN ISSUE ON THE 2010-2013 GMC TERRAINS AND 2010-2014 CHEVROLET EQUINOX (WHICH IS BASICALLY THE SAME THING) A RECALL WAS ISSUED. MY VEHICLE IS A 2014 (WHO'S TO SAY WHEN THE ENGINE WAS NOT BUILT IN 2013?) AND IT DOESN'T APPEAR THE ISSUE WAS FIXED ON THE 2014S WHICH IS GOING TO COST ME APPROXIMATELY $3000 TO FIX. WHEN THE REAR MAIN SEAL BLEW (OR STARTED LEAKING) IT COATED THE WHOLE UNDERSIDE OF MY VEHICLE WHICH COULD HAVE CAUSE ME TO WRECK OR CATCH FIRE. I HAD TO HAVE MY VEHICLE TOWED SINCE I WAS SEVERAL MILES FROM HOME.

Visibility/Wiper
Filed Feb 16, 2021100,050 milesOH

I WAS DRIVING HOME IN THE RAIN/SLEET WHEN MY WIPERS JUST STOPPED WORKING. WAS VERY SCARY AS I WAS ON A HIGHWAY AND COULDN'T SEE OUT OF THE FRONT WINDSHIELD. I NEVER HAD A PROBLEM BEFORE THIS AND WIPERS JUST QUIT WORKING.

Visibility/Wiper
Filed Feb 16, 202170,000 milesKY

2014 GMC TERRIAN FRONT WINDSHIELD WIPERS STOPPED WORKING. CAN HEAR WINDSHIELD WIPER MOTOR RUNNING BUT BOTH THE PASSENGER AND DRIVER SIDE BLADE ARMS WILL NOT MOVE. THIS OCCURRED WHILE DRIVING THE CAR.

Engine
Filed Feb 12, 202164,644 milesOH

DURING COLD TEMPERATURES (14 DEGREES) MY PCV VALVE FAILED TO WORK WHILE SITTING AT A READ LIGHT WHILE I WAS DRIVING HOME FROM WORK ON A CITY STREET RESULTING IN MY REAR MAIN SEAL BLOWING. THIS WAS AN ISSUE ON THE 2010-2013 GMC TERRAINS AND OTHER GM VEHICLES AS NOTED IN THE SERVICE BULLETIN 14882. MY CAR IS A 2014 AND CLEARLY THE ISSUE HAS NOT BEEN RESOLVED WHICH HAS COST ME NEARLY $3000 IN REPAIRS. LUCKILY I WAS CLOSE TO HOME BUT THIS ISSUE COULD'VE LEFT ME STRANDED IN BELOW FREEZING TEMPERATURES. THIS ISSUE ALSO CAUSED OIL TO LEAK EVERYWHERE AND COULD'VE RESULTED IN A FIRE. MY CAR WAS SMOKING AND SMELLED AS THOUGH SOMETHING WAS BURNING.

Engine
Filed Feb 5, 202191,000 milesIL

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER ETTLESON BUICK GMC (6201 SOUTH LA GRANGE ROAD, HODGKINS, IL 60525, (708) 529-5871) WHERE IT WAS DIAGNOSED WITH NEEDING THE PVC VALVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000. *LN*JB

Engine
Filed Jan 18, 202180,000 milesMN

I BOUGHT IT IN JUNE 2020. USED EXCESSIVE OIL. I KEPT ADDING OIL. I THOUGHT IT WAS AN OIL LEAK AND TOOK IT IN TO FIRESTONE TO GET FIX. AS I WAS ALMOST THERE THE ENGINE LIGHT CAME ON AND WAS MAKING A LOUD NOISE UNDER THE HOOD. FIRST WARNING OF ANYTHING WAS WRONG, NO OTHER LIGHTS SHOWED ON DASH INDICATING A PROBLEM. I WAS DRIVING WHEN THIS HAPPENED. FIRESTONE SAID REALLY BAD OIL LEAK THAT DAMAGED TIMING CHAIN AND LOWER ENGINE. THEY SAID I NEED TO REPLACE THE ENGINE. WHY DIDN'T I GET ANY WARNING LIGHTS INDICATING THERE WAS A PROBLEM BEFORE MY ENGINE WAS DAMAGED DUE TO EXCESSIVE OIL USAGE. I SEE THIS SAME ISSUE HAS HAPPENED TO OTHER OWNERS WITH THIS VEHICLE. I WAS DRIVING ON THE HIGHWAY AND COULD HAVE BEEN IN AN ACCIDENT.

Electrical System
Filed Jan 7, 202175,000 milesIN

RADIO STSYEM WENT OUT, WIPED BLADE MOTOR DEFECTIVE, CAM SHAFT SENSORS WENT OUT DUE TO OIL CONSUMPTION, SENSOR ACTUATOR WENT OUT DUE TO OIL CONSUMPTION, CAR WOULD DIE WHILE DRIVING BECAUSE OF OIL CONSUMPTION/CAM SHAFT ERROR, ENGINE IS CONSUMING TO MUCH OIL-PER ENGINE OIL STUDY DONE BY MY DEALERSHIP.

Engine
Filed Jan 6, 2021107,298 milesKS

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE AND LOW OIL PRESSURE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THERE WAS A MESSAGE FLASHING ON THE INSTRUMENT PANEL WITH A MESSAGE TO TURN OFF THE VEHICLE. THE DRIVER PULLED OVER AND TURNED OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR MAIN SEAL WAS BLOWN DUE TO EXCESSIVE CRANKCASE PRESSURE. THERE WAS ALSO A MINIMAL AMOUNT OF OIL IN THE ENGINE. THE MECHANIC INFORMED THE CONTACT OF TSB: 14882 AND 19NA021. ROBERT BROGDEN BUICK GMC (1500 E. SANTA FE ST., OLATHE, KS 66061 (913)782-1500) WAS CONTACTED AND STATED THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS INFORMED TO TOW THE VEHICLE TO BE DIAGNOSED. THE VEHICLE WAS REPAIRED AT AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,298.

Engine
Filed Jan 4, 202184,000 milesWI

DRIVING FROM WORK CAR WAS WORKING FINE. CAME TO A STOP. CAR STARTED SOUNDING LIKE A DIESEL TRUCK. NEXT STOP CAR STOPPED ALL OF A SUDDEN. TOWED IT HOME THEN TO THE SHOP. MECHANIC ASKED ME WHEN I DID THE LAST OIL CHANGE. OIL CHANGE WAS DONE AT DEALERSHIP 8 WEEKS AGO. OIL HAD BURNED COMPLETELY AND CAUSED THE ENGINE TO FAIL. I NOW NEED TO REPLACE COMPLETELY. $5K ON A 6 YEAR OLD CAR WITH 84K MILES.

Visibility/Wiper
Filed Dec 15, 202091,000 milesMA

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS SUDDENLY BECAME INOPERABLE CAUSING A VISIBILITY HAZARD TO THE DRIVER. UPON INSPECTION, IT WAS DISCOVERED THAT THE WINDSHIELD WIPER MODULE HAD FAILED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.*DT

Visibility/Wiper
Filed Nov 15, 202073,000 milesFL

LITERALLY ALMOST DIED WITH MY SON IN THIS VEHICLE, AS WE WE'RE DRIVING BACK HOME ON THE INTERSTATE TRAFFIC WAS HEAVY FOR SUNDAY EVENING DUE TO THE AMOUNT OF RAIN THAT WAS FALLING. IN THE MIDDLE OF THIS DRIVE THE WIPERS STOPPED WORKING, THEY STOPPED IN THE UPWARD POSITIONS. WHICH ADDED TO THE DIFFICULTY OF VISIBILITY AS I PUT MY HAZARDS AND PLAY THAT WE WOULDN'T GET HIT OR THAT I WOULDN'T HIT ANYTHING. I WAS FINALLY ABLE TO PULL OVER AND FIDDLED WITH THE WIPERS TO TRY TO GET THEM TO WORK-AGAIN AND DIDN'T HAPPEN WE HAD TO STAY ON THE SIDE OF THE ROAD UNTIL THE RAIN SUBSIDED A BIT TO MAKE IT HOME IT WAS HORRIFYING. AS BEING IN FLORIDA IT RAINS A LOT AND HEAVY WE STILL HAD A LONG TRIP AHEAD OF US TO GET HOME. I DID REACH OUT TO SEVERAL REPAIR SHOPS AND THEY'RE TELLING THIS COMMON WITH THESE VEHICLE SURPRISED IT'S NOT A RECALL. ADDING INSULT TO INJURY THE REPAIR IS DEFINITELY COSTLY AS A SINGLE PARENT THIS IS BEYOND DIFFICULT DURING THESE COVID TIMES WITH NOT HAVING WORK. IF GMC IS AWARE OF THIS PROBLEM WHY HAVEN'T THEY DONE ANYTHING ABOUT IT ??? FOR EVERY GMC TERRAIN OWNER BE CAREFUL CHECK YOUR WIPERS ESPECIALLY IF YOU CHILDREN BECAUSE THIS IS THE KIND OF SCARE THAT YOU DON'T WANT TO HAVE. ALL I CAN HOPE FOR IS SHARING THIS EXPERIENCE WILL HELP OTHERS BECAUSE IT'S WHAT IS SINCERELY HORRIFYING. *TR

Engine
Filed Nov 4, 2020134,000 milesWI

. IN OCTOBER 2019 MY CAR NEEDED TO HAVE EXTENSIVE WORK DONE ON ITS TIMING CHAINS, VARIABLE VALVE TIMING SOLENOIDS, INTAKE VARIABLE ENGINE VARIABLE TIMING SOLENOID, VARIABLE VALVE TIMING SPROCKET, HEATED OXYGEN SENSOR, TIMING COVER GASKET SET, VALVE COVER GASKET SET, IRIDIUM SPARK PLUGS, WATER PUMP, ENGINE OIL FILTERS, SYNTHETIC DEXOS MOTOR OIL, COOLANT. THEN IN JULY 2020 THE TIMING CHAINS COLLAPSED ON ME WHILE I WAS ON MY WAY HOME FROM WORK. THE ENTIRE ENGINE HAD TO BE REPLACED. MY CAR WAS COMPLETELY TOTALED AFTER THE ENGINE COLLAPSED AND I WAS STUCK OWING 12000 DOLLARS ON A USELESS CAR.

Visibility/Wiper
Filed Oct 30, 202068,000 milesOH

I WAS DRIVING ON THE HIGHWAY I75 YESTERDAY OCTOBER 29TH 2020 DURING HEAVY RAIN THE WIPERS WERE ON AND WORKING, AS SOON AS I TURN THE WIPER SPEED TO A FASTER ROTATION ALL OF THE SUDDEN THE WIPERS JUST STOPPED WORKING AND WAS HARD TO SEE ANYTHING. THE NEXT MORNING I CHECKED ALL FUSES AND MOTOR, WHEN I TURN THE WIPER ON THE MOTOR STILL MADE NOISE. I TOOK THE WIPER ASSEMBLY APART AND GOT INTO THE WIPER LINKAGE AND SAW IT HAD CAME APART, I PUT IT BACK ON AND TURN ON THE WIPER AND IT CAME RIGHT OFF, LOOKS LIKE THE LINK AND BUSHING IS RUSTED AND NEEDS REPLACED. I DID SOME RESEARCH AND IT LOOKS LIKE IT'S A PRETTY COMMON WITH THE TERRAINS AND EQUINOX. THIS IS AN DANGEROUS ISSUE THAT GM NEEDS TO ADDRESS AND GET IT FIX FOR ITS CUSTOMERS.

Fuel/Propulsion System
Filed Oct 27, 202080,000 milesMD

OIL IS RELEASING OR LEAKING SOMEWHERE IS BACK FLASHING WHILE DRIVING AND BATTERY CHARGING SYSTEM SHUT DOWN. UNDERBELLY IS SATURATED WITH OIL. I WAS DRIVING ON MARYLAND INTERSTATE HIGHWAY 95 FROM HARFORD COUNTY TO BALTIMORE CITY, MARYLAND WHEN I LEFT THE INTERSTATE ONTO THE 6300 BLOCK OF EASTERN AVENUE WHERE I HAD TO PULL OVER AS THE VEHICLE SHUT DOWN. I HAD TO HAVE THE VEHICLE TOWED TO DAYS AUTO BODY AT BALTIMORE STREET AND CENTRAL AVENUE IN BALTIMORE CITY, MARYLAND FOR DIAGNOSTIC TESTS AND REPAIRS. VEHICLE WAS PLACED ON FRIDAY, OCTOBER 23, 2020

Engine
Filed Oct 15, 202056,000 milesOH

OWN 2014 GMC TERRAIN WITH 56K MILES ON IT, HAVE HAD THE CAR TWO YEARS AND HAVE HAD MULTIPLE ISSUES. FIRST INCIDENT, WAS DRIVING ON HIGHWAY IN RAIN WIPERS JUST SHIFT OFF. ALMOST WRECKED TRYING PULL OFF SIDE OF THE ROAD. COST $300 FOR NEW MOTOR. 2ND ISSUE HAD TO HAVE A SENSOR REPLACED BECAUSE CAR BURNED EXCESSIVE OIL IN BETWEEN OIL CHANGES, WITH NO INDICATION OF LOW OIL. FRIED THE SENSOR. 3RD ISSUE, A REPEAT OF THE 2ND CAR WOULD NOT PICK UP SPEED ON HIGHWAY, STABILTRAK LIGHT CAME ON, ENGINE LIGHT CAME ON, SPEEDOMETER STOPPED IMMEDIATELY, I CHECKED OIL. WASN'T BONE DRY. DROVE IT STRAIGHT HOME AND WAS IN EVEN WORSE CONDITION REVERSING INTO DRIVEWAY. THE OIL EXPLODED ALL OVER DRIVEWAY, HAD IT TOWED TO PRIVATE MECHANIC. NOW I HAVE TO PUT A WHOLE NEW ENGINE IN BECAUSE GM IS NEGLIGENT WITH ISSUING RECALLS. OIL WAS LEAKING FROM RINGS ALL THE WAY OUT TO THE EXHAUST. FAULTY OIL SYSTEM AND NO WARNING FRIED MY ENGINE. STILL OWE 15,000$ IN THE CAR. THIS SHOULDN'T EVER HAPPEN ON A CAR WITH SO LOW MILES AND PROPER UPKEEP. GLAD I'M STUCK WITH 15K ON A LOAN AND A CAR THAT ISN'T RELIABLE. VERY DISAPPOINTED. *TR

Engine
Filed Oct 13, 202045,000 milesNH

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN SHE STARTED TO HEAR AN ABNORMAL NOISE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE STATIONARY AT A TRAFFIC LIGHT, THE VEHICLE BEGAN TO STALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS NOT AVAILABLE.

Electronic Stability Control (esc)
Filed Oct 5, 2020149,000 milesOH

MY 2014 TERRAIN 2.4 ECO TECH IS USING EXCESSIVE OIL CONSUMPTION. I NOTICED THERE HAS BEEN A RECALL AND CLASS ACTION SUIT ABOUT THIS. THIS HAS ALSO CAUSED MY TIMING CHAIN TO NEED REPLACED. I WAS DRIVING TO WORK A COUPLE WEEKS AGO AND THE ENGINE ENTERING LOW POWER MODE NOTIFICATION CAME ON. ALONG WITH THE CHECK ENGINE LIGHT. AND THE STABILITY CONTROL LIGHT CAME ON.

Engine
Filed Oct 1, 202089,000 milesTN

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF ENGINE OIL. THE CONTACT STATED THAT OIL HAD TO BE ADDED BETWEEN OIL CHANGES. THE EMISSIONS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO TWIN CITY BUICK GMC (3046 ALCOA HWY, ALCOA, TN 37701(865) 970-2977) AND THE CAMSHAFT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE TIMING BELT MALFUNCTION AND THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC. THE TIMING BELT AND CAMSHAFT WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

Visibility/Wiper
Filed Sep 29, 202088,018 milesOH

WHEN I LEFT WORK YESTERDAY EVENING IT WAS DARK AND RAINING OUTSIDE, AND NATURALLY, I TURNED ON MY FRONT WINDSHIELD WIPERS. ABOUT FIVE MINUTES INTO MY DRIVE HOME, WHILE ON THE HIGHWAY, MY FRONT WINDSHIELD WIPERS STOPPED OPERATING. I COULD NOT SEE ANYTHING AHEAD OF ME, BECAUSE IT WAS RAINING PRETTY HARD AT THAT POINT AND IT WAS EXTREMELY DARK ON THE HIGHWAY. THE VEHICLES BEHIND ME WERE APPROACHING PRETTY FAST. I PUT MY HAZARD LIGHTS ON, AND CROSSED THREE LANES TO GET TO THE SIDE OF THE ROAD. I WAITED, APPROXIMATELY 15 MINUTES ON THE SIDE OF THE ROAD, FOR THE RAIN TO STOP, BUT IT NEVER DID. I WAS ABOUT 1/2 MILE AWAY FROM MY EXIT, SO I INCHED MY WAY THERE, WHILE DRIVING ON THE SIDE OF THE ROAD. I MADE IT TO A NEARBY GAS STATION AND WAITED AN HOUR FOR THE RAIN TO DIE DOWN. I DROVE BEHIND OTHER VEHICLES, USING THEIR REAR LIGHTS AS MY VISUAL GUIDE IN ORDER TO MAKE IT HOME. MY FRONT WINDSHIELD WIPERS NEVER TURNED BACK ON. IT WAS A HORRIBLE EXPERIENCE. LUCKILY THERE WERE NO FATALITIES AS A RESULT OF MY WINDSHIELD WIPERS MALFUNCTIONING.

Electrical System
Filed Sep 26, 2020NC

I WAS OUT OF TOWN AND HAD GONE TO THE STORE AND WHEN I GOT BACK IN MY VEHICLE AND IT WOULD NOT START. AFTER, LETTING IT SIT FOR 4 HOURS IT FINALLY CRANKED UP. THE BATTERY AND FUSES WERE FINE. NO LIGHTS CAME IN ON MY DASH AS A WARNING THAT SOMETHING WAS WRONG. THIS HAS HAPPENED TO ME BEFORE. A DIAGNOSTIC WAS RUN AND IT THROWED OUT NO CODES.

Visibility/Wiper
Filed Sep 17, 202080,000 milesGA

WHILE DRIVING ON I-75 S IN KENTUCKY DURING A TORRENTIAL DOWNPOUR MY WINDSHIELD WIPERS STOPPED IN FILED GOAL POSITION MAKING IT IMPOSSIBLE FOR ME TO SEE. I HAD TO CAREFULLY PULL OVER TO THE SIDE OF THE HIGHWAY. I TRIED REPLACING THE FUSE, TO NO AVAIL. I ATTEMPTED TO USE RAINEX TO IMPROVE VISIBILITY BUT THAT DIDN'T HELP MUCH. THE DEALERSHIP WANTS TO CHARGE $125 TO LOOK AT MY VEHICLE. I COULD'VE BEEN KILLED ON THE HIGHWAY .THIS SHOULD BE A RECALL DUE TO THIS RECURRING ISSUE WITH THIS MAKE AND MODEL

Engine
Filed Sep 10, 202071,000 milesOH

CAMSHAFT ACTUATOR MALFUNCTION CAUSING VECHILE TO SHUT DOWN -VERY UNSAFE. HAVE BEEN TOLD BY DEALER THIS HAPPENS TO ALL GMC TERRAINS AND ONCE FIXED IT WILL HAPPEN AGAIN - SHOULD NOT HAVE TO PAY FOR SOMETHING THAT IS YOUR PROBLEM.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 GMC Terrain → · Every Terrain year → · How the figures are calculated →