2013 GMC Terrain complaints

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 35 MPH, THE WINDSHIELD WIPERS SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE WEATHER WAS BAD AT THE TIME OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY,WIPERS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING IN THE RAIN AND USING THE WINDSHIELD WIPERS, THE WIPERS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE WINDSHIELD WIPERS STALLED IN MID MOTION AND REMAINED IN THE MIDDLE OF THE WINDSHIELD. THE CONTACT HAD THE VEHICLE TOWED HOME. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY DRIVER'S SEAT FELL TO ITS LOWEST POSITION WHILE I WAS DRIVING. WHEN I GOT A CHANCE TOO PULL OVER AND INSPECT I FOUND THAT THE BOLT HAD FALLEN OUT. *TR

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

HAVE NOT BEEN NOTIFIED FOR REPLACEMENT OR RECALL

DRIVING ON THE EXPRESSWAY DURING A VERY HARD RAIN AND MY WIPERS STOPPED WORKING HAD TO QUICKLY PULL OVER BECAUSE I COULDN'T SEE FOUND OUT SHORTLY AFTERWARDS THERE'S A RECALL ON BALL JOINT ON WIPERS BUT SO FAR THERE IS NO FIX FOR THE PROBLEM IN THE MEANTIME I CAN ONLY DRIVE MY AUTOMOBILE WHEN ITS NOT RAINING OR SNOWING I DON'T WANT TO REPAIR ON MY OWN OUT OF POCKET AND WAIT FOREVER FOR A REIMBURSEMENT FROM GENERAL MOTORS I'M NOT SURE OF EXACT DATE THIS HAPPENED BUT ITS BEEN SEVERAL MONTHS THIS IS UNACCEPTABLE. *TR

TAKATA RECALL HI I JUST RECENTLY PURCHASED A 2013 GMC TERRAIN AT A DEALERSHIP SINCE NOVEMBER 15. THEY WERE TAKING CARE OF SOME BODY DAMAGE IT HAD. AND WHEN IT WAS DONE THEY SAID I CANT TAKE THE TERRAIN HOME BECAUSE IT HAS A RECALL AND THEY CANT GET ANY RPLATES FOR IT. HONESTLY I HAVNT EVEN TEST DRIVE IT. I DONT THINK ITS FAIR TO PURCHASE A CAR AND CANT TAKE IT HOME UNTILL GOD KNOWS WHEN. STILL TODAY THERES NO REMEDY. IS TJERE ANPTHER WAY I CAN DRIVE THIS CAR HOME AND BRING IT BACK WHEN REMEDY IS AVAILABLE LIKE EVERYONE WITH THAT SAME PROBLEM.

2013 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR WINDSHIELD WIPER MODULE RECALL REPAIRS. *SMD THE CONSUMER STATED PRIOR TO RECEIVING THE RECALL NOTICE, THE WINDSHIELD WIPERS STOPPED WORKING. THE CONSUMER STATED THE VEHICLE WAS A LEASE, AND HAS SINCE TURNED IT IN. *JB

THE HATCH BACK DOOR THAT LEFTS UP BY A TOUCH OF A BUTTON CAME CRASHING DOWN ON MY HEAD WHILE PUTTING IN THE GROCERIES. THE NEXT TIME IT CAME DOWN ON MY FINGERS. ALSO CAME DOWN ON MY DAUGHTERS BACK. ALL THE TIME WITHOUT WARNING. IT LEFTS UP JUST FINE BUT IT COMES CRASHING DOWN AT ANY TIME. I TOOK IT TO GMC DEALERSHIP AND THEY REPORTED THAT THE OIL WAS LIKING FROM THE LEFT SIDE TERRAIN LIFT GATE TAILGATE HATCH-ACTUATOR 23432304. PART NUMBER 23432304 FOR 2013 GMC TERRAIN. THIS COULD SERIOUSLY HURT SOMEONE. I HAVE TURN MINE TO OFF AND HAVE TO LIFT IT MANUALLY. NO FUN. IT'S HEAVY.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING ON HIGHWAY IN THE RAIN. WIPERS WERE ON MEDIUM SPEED AND THE WIPERS JUST STOPPED WORKING. *TR

I WAS DRIVING IN THE RAIN AND MY FRONT WINDSHIELD WIPERS WENT OUT. I HAD TO PULL OVER AND STOP TO AVOID HAVING AN ACCIDENT. I COULD HEAR THE MOTOR RUNNING BUT THEY WOULD NOT MOVE. I PARKED MY CAR, GOT A RIDE HOME AND WENT BACK AND PICKED IT UP WHEN IT STOPPED RAINING. THE NEXT DAY I TOOK IT TO THE SHOP AND DROPPED IT OFF FOR REPAIR. I WAS TOLD THAT IT WAS THE TRANSMISSION THAT WAS INOPERABLE, BUT THE WARRANTY WOULD NOT COVER THIS. I PAID $285.21 TO HAVE THIS REPAIRED ON 9/9/16. THE FOLLOWING DAY IN THE MAIL I RECEIVED A RECALL NOTICE FROM GMC STATING THAT THEIR WAS A RECALL ON MY WINDSHIELD WIPERS. I CALLED GMC AND EXPLAINED THAT I HAD JUST PAID TO HAVE THEM REPAIRED. I SPOKE TO JAYLEN AND SHE STATED THAT THE DEALERSHIP WAS AWARE OF THE RECALL AND SHOULD HAVE CALLED GMC FIRST AND SHE WOULD CHECK WITH THEM. SHE CALLED BACK IN ABOUT 3 DAYS STATING GMC DIDN'T EVENT HAVE THE PARTS TO REPAIR THE WIPER AND THEY WOULD LET ME KNOW IF I WOULD BE REIMBURSED BY THEM ONCE THEY RECEIVED THE PARTS. THAT WAS 2 MONTHS AGO AND I HAVE YET TO HEAR FROM ANYONE. MY VEHICLE WAS DROPPED OFF ON 9/2/16 AND NOT RETURNED TO ME UNTIL 9/9/16. I WAS GIVEN A RENTAL CAR THAT WAS COVERED UNDER MY WARRANTY DUE TO THE LENGTH OF TIME IT TOOK TO REPAIR.

THE VEHICLE WAS IN MOTION AT NIGHT ON HIGHWAY 95 IN A STORM WHEN BOTH THE WINDSHIELD WIPERS STOPPED WORKING, FROZEN IN AN UPWARD FASHION. THE WIPER ON THE DRIVERS SIDE WENT OFF THE WINDSHIELD ALL TOGETHER. I HAD TO THEN MOVE THE CAR OVER 3 LANES OF TRAFFIC, WHILE BEING UNABLE TO SEE, SAFELY TO THE BREAK DOWN LANE. THERE IS A RECALL ON THE WIPERS OF THIS VEHICLE THAT HAS NOT YET BEEN REMEDIED. RECALL #: 25302.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE WINDOW WIPERS HAVE STOPPED WORKING WHILE I WAS DRIVING ON THE HIGHWAY IN THE RAIN WITH MY FAMILY. I HAD A MECHANIC LOOK AT IT AND PUT THE BALL JOINT BACK IN THE SOCKET. THE FIX WORKED FOR A COUPLE OF WEEKS TILL IT HAPPENED AGAIN. I HAVE CONTACTED THE SERVICE CENTER AT THE DEALER AND WAS TOLD THERE WAS NO PERMANENT FIX FOR THIS RECALL. MY CONCERN IS THAT THIS MAY LEAD TO AN ACCIDENT IF DRIVING DURING A HEAVY STORM.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 40 MPH IN THE RAIN, ONE OF THE WINDSHIELD WIPERS DETACHED AND OBSCURED THE DRIVER'S VISION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING TO WORK ON HIGHWAY RT. 3 GOING APPROXIMATELY 52 MILES PER HOUR. IT WAS RAINING VERY HARD AND MY WINDSHIELD WIPERS JUST STOP WORKING. I ALMOST RAN INTO THE CAR IN FRONT OF ME, WHEN I PUT ON BRAKES MY VEHICLE SLIDE OFF OF THE ROAD. THE CAR BEHIND ME CUT IN FRONT OF THE VEHICLE IN THE NEXT LANE AND HE ALMOST CRASHED. THIS WAS REGARDING A RECALL OF THE WINDSHIELD WIPERS THAT GMC SENT ME EARLIER THIS MONTH. I CALLED THEM AND THEY STATED THAT IT IS NOT A COMPLETE RECALL AND THEY ARE NOT RESPONSIBLE FOR GETTING IT FIXED. I HAVE TO PAY OUT OF POCKET, IF I WANT MY VEHICLE REPAIRED.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHEN THE BRAKE PEDAL WAS DEPRESSED AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO RESPOND AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WITHOUT WARNING. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CURTAIN SIDE AIR BAGS DEPLOYED, HOWEVER THE DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,396.

LAST WEEK I WAS DRIVING HOME WHILE IT WAS RAINING AND BOTH MY FRONT WINDSHIELD WIPERS STOPPED WHILE I WAS DRIVING. I NEARLY HAD AN ACCIDENT AND I HAD TO ABRUPTLY PULL OVER. I TOOK MY CAR TO THE DEALERSHIP TWO SEPARATE TIMES, AFTER THIS OCCURRED, AND THEY INFORMED ME THAT GMC HAS NO REMEDY TO FIX THIS PROBLEM. I CONTACTED GMC DIRECTLY AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO EITHER BECAUSE THEY HAVEN'T IDENTIFIED HOW TO FIX IT. I RECEIVED A RECALL LETTER ALSO.

WINDSHIELD WIPERS STOPPED WORKING, CANNOT DRIVE IN THE RAIN. RECEIVED A LETTER ABOUT A RECALL. (CAMPAIGN ID 16V582) CALLED GMC'S HOME OFFICE AS WELL AS TWO DEALERSHIPS AND AM BEING TOLD BECAUSE THERE IS NO REMEDY FOR THE PROBLEM YET, I HAVE TO PAY OUT OF POCKET FOR THE REPAIRS TO BE DONE AND THEN WAIT TO BE REIMBURSED BY THE DEALER WHEN THE RECALL HAS BEEN REMEDIED, WHICH ONE DEALER SAID COULD TAKE YEARS. I AM A SINGLE GUY LIVING ON MY OWN AND MY INCOME IS VERY TIGHT FROM MONTH TO MONTH, AND I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR THIS REPAIR DUE TO FAULTY CRAFTSMANSHIP BY GMC. ALSO, I'M BEING LIED TO BY THESE DEALERS FOR THE REPAIR COST. THE GMC REP TOLD ME THAT A TEMPORARY FIX WOULD COST $70-$140, EVERY DEALER IS QUOTING ME $400+ AND I SIMPLY CANNOT AFFORD THAT, I FEEL THAT THIS IS ABSURD AND NEEDS TO BE REPAIRED WITH NO COST OUT OF MY POCKET.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 3 MPH AND MAKING A RIGHT TURN, THE CONTACT HEARD A LOUD METAL NOISE COMING FROM THE REAR PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 11/29/16*LJ

WE LIVE IN CALIFORNIA AND THE CARB FUEL PUMP NOZZLES ARE CUMBERSOME BEASTS. BUT THE NOZZLE POPS OUT OF THE FUEL FILLER WHEN PLACED ON AUTO-FILL AT 4 OUT OF 5 GAS STATIONS. IT'S DANGEROUS WHEN IT POPS OUT AND FALLS ON THE GROUND SOMETIMES PUMPING GAS ALL OVER. I TOOK THE TERRAIN TO THE DEALER AND OF COURCE THEY CAN'T FIND ANYTHING WRONG WITH IT. WHAT GIVES AND WHAT'S THE FIX?

THE WIPER TRANSMISSION DISENGAGED FROM THE WIPER MOTOR CAUSING THE WIPERS TO NOT FUNCTION. THIS HAPPENED WHILE DRIVING IN A RAIN STORM CAUSING LOSS OF VISIBILITY.

TL* THE CONTACT OWNED A 2013 GMC TERRAIN. WHILE DRIVING 10 MPH, THE VEHICLE REVERSED ON ITS OWN AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

WAS DRIVING DOWN HIGHWAY US19 AND COLLIDED WITH ANOTHER VEHICLE AT AT LEAST 40MPH AND AIRBAGS DID NOT DEPLOY

I HAVE A 2013 GMC TERRAIN. I BOUGHT IT USED IN 2014. IT HAD ONE PREVIOUS OWNER. WHEN I BOUGHT THIS CAR, I DIDN'T NOTICE THE ABNORMAL NOISE IT MAKES. WHILE THE CAR IS EITHER IN DRIVER OR REVERSE, IT MAKES A WEIRD TICKING NOISE COMING FROM UNDER THE FRONT HOOD. THE NOISE GOES AWAY IN PARK. HOWEVER, THE NOISE CAN ONLY BE HEARD WHEN THE CAR IDOLS AT A CERTAIN RPM. THE CAR MAKES A RATTLE LIKE SOUND WHEN THE RPMS ARE LOW, LIKE BETWEEN 500 TO 1500. FOR EXAMPLE: WHEN I'M CRUISING DOWN TOWN AT SPEEDS OF ABOUT 25-45MPH, I CAN HERE THE RATTLE SOUND. WHEN I BACK INTO MY GARAGE, THE NOISE CAN BE HEARD EVEN LOUDER BECAUSE THE GARAGE AMPLIFIES THE SOUND. WHEN I USE CRUISE CONTROL TO ACCELERATE, IT DOES NOT MAKE THIS NOISE. ONLY WHEN I PUT MY FOOT ON THE GAS PEDAL. WHEN I TAKE MY FOOD OFF THE GAS, OR SPEED UP, THE SOUND GOES AWAY. IT'S NOT A LOW OIL TICK SOUND. IT'S A LITTLE DIFFERENT, LIKE SOMETHING IS LOOSE AND RATTLING. THIS NOISE HAS ALWAYS BEEN THERE BUT IT TOOK ME A WHILE TO REALIZE IT.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED A FUEL ODOR. THE CONTACT ALSO NOTICED THAT THE FUEL GAUGE WAS LOWERING. THE CONTACT EXITED THE VEHICLE AND NOTICED A PUDDLE UNDERNEATH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 09/27/16*LJ *CN

7/18/16 WHILE DRIVING IN A DOWNPOUR TODAY ON A BUSY ROAD, THE WIPER LINKAGE BALL JOINT WHICH ATTACHES THE LINKAGE TO THE MOTOR FAILED. THIS MADE THE WIPERS STOP AND IMMEDIATELY ALL FORWARD VISIBILITY WAS OBSCURED. IT MADE IT VERY DIFFICULT TO FIND A PLACE TO PULL OFF WHILE SLOWING DOWN IN TRAFFIC. I WAS VERY LUCKY TO NOT HIT SOMEONE OR SOMETHING. THE PARTS STORES SELL AN ENTIRE NEW LINKAGE ASSEMBLY FOR AROUND $150. THE NYLON LINKAGE ASSEMBLY HANGS UPSIDE DOWN WHICH IS A VERY DANGEROUS FLAW IN THE GMC DESIGN AND SHOULD BE LOOKED INTO TO PREVENT TRAGEDY. RESPECTFULLY, LUCKY GUY

WIPER TRANSMISSION FAILED DURING RAIN STORM FOR NO APPARENT REASON.

STARTED RIGHT AFTER I PURCHASED THE VEHICLE IN JAN 2013 AND CONTINUES EVERY WINTER. WHEN OUTSIDE TEMPERATURE FALLS BELOW 40 DEGREE'S THE VEHICLE WINDSHIELD MAKES A CRACKING SOUND. I LIKE TO REFER TO IT AS MAKING "POPCORN" SAME SOUND. CONTINUES WHILE DRIVING UNTIL I HEAT UP CAR. I HAVE BROUGHT IT TO DEALER ATTENTION EVEN HAD IT IN SERVICE DEPARTMENT BUT THEY ARE UNABLE TO DUPLICATE SOUND. I HAVE VIDEO AND SENT TO GMC.

I WAS ABOUT TO SWITCH LANES ON HIGHWAY FROM ON RAMP TRAVELLING APRPOX 60 MPH AND ACCELERATING WHEN MY VEHICLE SUDDELING STOPPED ACCELERATING & SOMEONE PULLED UP ON MY SIDE TO INFORM ME I WAS LEAKING FUEL EVERYWHERE. I LOST NEARLY A FULL TANK OF GAS ON THE HIGHWAY. ONE OF THE MEN WHO STOPPED HAD WORKED ON GM VEHICLES IN THE PAST AND WAS ABLE TO CLIP SOMETHING TOGETHER TO SLOW THE LEAK. I DROVE TO THE DEALERSHIP AND THEY WERE NO HELP AND DIDN'T SEEM TO CARE ABOUT THE ISSUE OR HOW SERIOUS THIS WAS FOR A 2 YEAR OLD CAR WITH 37K MILES. I WAS TOLD I WAS OUT OF WARRANTY AND THEY WOULD NOT DO ANYTHING FOR ME AND WERE GOING TO CHARGE ME A $200 DIAGNOSTIC FEE. DISAPPOINTED BY THE POOR SERVICE I RECEIVED I TOOK THE CAR TO MY LOCAL MECHANIC WHO WORKS ON OUR OTHER VEHICLE. THEY WERE SHOCKED TO SEE A FUEL LINE ON A 2013 VEHICLE BREAK. THEY ORDERED THE REPLACEMENT FUEL LINE FROM GM AND I GOT MY CAR BACK ON 5 DAYS LATER. THE NEXT DAY I TOOK MY CAR OUT TO RUN ERRANDS AND WHEN RETURNING TO THE VEHICLE I NOTICED A STRONG SMELL OF GAS, UPON LOOKING UNDER THE CAR I NOTICED THAT THE FUEL LINE WAS STILL LEAKING AND FROM THE SAME PLACE! WE BROUGHT THE VEHICLE BACK TO THE SHOP AND THEY IMMEDIATELY GO IN TOUCH WITH GM WHO SENT OUT ANOTHER REPLACEMENT PART AND ALSO RECOMMENDED ALSO REPLACING THE METAL LINE AS THEY HAD BEEN SEEING SOME ISSUES WITH THIS LINE. UNDER THE RECOMMENDATION OF GM THE SHOP REPLACED BOTH LINES AND I GOT MY CAR BACK 3 DAYS LATER. THE PROBLEMS I HAVE EXPERIENCED ARE UNACCEPTABLE AN

GMC TERRAIN HESITATES IN SHIFTING BETWEEN GEARS. TACHOMETER SHOWS ENGINE SPEEDS UP BETWEEN SHIFTS, CAUSING A STALL/ LEARCH FORWARD BETWEEN SHIFTING HAPPENS MORE WHEN WARM THEN WHEN COLD. HAPPENS CONSISTENTLY AFTER TRANSMISSION IS WARMED UP.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE BACKUP CAMERA SCREEN FAILED TO OPERATE. WHILE DRIVING AT AN UNKNOWN SPEED, THE RADIO SCREEN POWERED OFF WITHOUT WARNING. AFTER SEVERAL MILES, THE SCREEN POWERED ON WITHOUT BEING PROMPTED. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 04/29/16*LJ

MY WIFE WAS DRIVING 65 MILES AN HOUR ON THE INTERSTATE IN THE POURING RAIN, AND HER WINDSHIELD WIPERS SUDDENLY STOPPPED WORKING, CAUSING AN IMMEDIATE AND TOTAL LOSS OF VISION. LUCKILY, SHE DID NOT WRECK, BUT THIS WAS A VERY DANGEROUS SITUATION THAT COULD HAVE ENDED VERY BADLY. I REMOVED THE TRIM COVERING THE WIPER MOTOR, AND FOUND THAT THE TRANSMISSION LINKAGE ARM THAT CONNECTS THE WIPERS TO THE MOTOR HAD BECOME DISCONNECTED. THE NYLON BUSHING THAT HOLDS IT IN PLACE WAS VERY BADLY WORN. THERE IS NO DIRECT REPLACEMENT BUSHING AVAILABLE, SO I REPLACED IT WITH A BUSHING THAT SORT-OF FIT. AS YOU CAN IMAGINE, THIS REPAIR ONLY LASTED ABOUT 2 MONTHS. THE SAME THING HAPPENED AGAIN TO MY WIFE TWO DAYS AGO. SHE WAS ON HER WAY TO WORK (IN THE POURING RAIN, NO LESS) WHEN THE LINKAGE ARM AGAIN DISCONNECTED. SHE WAS ON A NARROW BRIDGE ACROSS A RIVER THAT WAS UNDERGOING ROADWORK AT THE TIME IT HAPPENED. AGAIN, SHE WAS BADLY FRIGHTENED AND SHAKEN UP BY THE ORDEAL. LUCKILY, SHE WAS NOT INVOLVED IN A WRECK. THIS TIME, I ORDERED A NEW WIPER TRANSMISSION FOR HER CAR. IT CAME AT A COST OF $175, WITH A ONE WEEK WAIT FOR IT TO BE DELIVERED. IN THE MEANTIME, MY WIFE IS WITHOUT A RELIABLE CAR. I HAVE SEEN THIS COMPLAINT ENOUGH THAT I BELIEVE GMC SHOULD ISSUE A RECALL AND REIMBURSE REPAIR COSTS.

LESS THAN A MONTH AGO, WHILE DRIVING ON INTERSTATE 95 IN THE LEFT LANE DURING RUSH HOUR THE ENGINE BLEW ON A 2 YEAR OLD GMC TERRAIN. HOW THIS IS AT ALL POSSIBLE I HAVE NO CLUE, BUT LUCKILY ENOUGH I WAS ABLE TO SAFELY COAST OVER TO THE RIGHT SHOULDER AND AWAIT FOR A TOW TRUCK. BELOW IS THE BACKGROUND INFORMATION, AS WELL AS THE HEADACHE I HAVE HAD TO UNDERGO SINCE THIS HAPPENED. -1 MONTH PRIOR TO THE ENGINE BEING BLOWN I HAD TAKEN THE CAR IN FOR A 5,000 MILE CHECK-UP -NIGHT BEFORE THE INCIDENT THERE WAS A FLUTTERING NOISE HEARD FROM THE ENGINE, SO PLANNED ON TAKING TO SHEEHAN THE NEXT MORNING AT APPROXIMATELY 9:30 AM ON 3/17/2015 WAS DRIVING ON INTERSTATE 95 IN THE LEFT LANE DURING RUSH HOUR AND THE RPMS DROPPED TO ZERO -WITNESS SOMETHING THAT LOOKED LIKE OIL LEAKING FROM THE ENGINE WAS TOLD TO SHEEHAN BUICK GMC WHERE THEY LOOKED AT IT AND THE NEXT DAY REPORTED THAT THE ENGINE BLEW, A ROD TO THE PISTON SNAPPED AND TORE A HOLE THROUGH THE SIDE OF THE ENGINE -WAS TOLD BY SERVICE MANAGER THAT WHEN THE ENGINE WENT IT "GRENADE" INSIDE AND RESULTED IN LONGER TO FIX AND REPLACING MORE PARTS LIKE A MANIFOLD. -SINCE IT WAS FIXED I HAD NO OTHER CHOICE BUT TO TAKE THE CAR BACK I LEFT THE SHOP AND GOT ON INTERSTATE 95 FOR ABOUT 10 MILES WHEN I NOTICED THE CHECK-ENGINE LIGHT ON IMMEDIATELY RETURNED TO SHEEHAN AND TOOK THE LOANER BACK -WAS TOLD NOW HAD TO REPLACE THE FUEL INJECTORS -2 WEEKS AFTER THAT WEEK REPAID ENGINE LIGHT ON AGAIN FOR A WIRE HARNESS. *TR

WHEN THE GMC TERRAIN IS FIRST STARTED IN THE MORNINGS THE VEHICLE "MISSES" FOR ABOUT 5 SECONDS. IT SOUNDS LIKE THERE IS CONDENSATION IN THE FUEL LINE. AFTER ABOUT 5 SECONDS THE VEHICLE SMOOTHES OUT AND RUNS NORMAL. THIS HAPPENS ALMOST EACH AND EVERY MORNING. IT DOES NOT HAPPEN ANY OTHER TIME. *TR

I WAS REAR ENDED WHILE ATTEMPTING TO COME TO A STOP. THE IMPACT PUSHED ME INTO THE CAR IN FRONT OF ME. MY SEAT BELTS LOCKED AND THE AIR BAG LIGHT DEPLOYED. BUT THE AIR BAG DID NOT DEPLOY (JUST THE LIGHT). *TR

THE ELECTRICAL SYSTEM HAS FAILED TO WORK ON A NUMBER OF OCCASIONS. DURING THIS TIME, I HAVE HAD THE USER INTERFACE SCREEN FREEZE, NOT POWER OFF AND LOSE SERVICES DURING USAGE. THE ELECTRICAL PANEL ISSUES WILL LEAD TO FURTHER COMPLICATIONS MOVING FORWARD. *TR

AFTER BEING PARKED FOR 30 MINUTES. THE VEHICLE CAUGHT ON FIRE AT THE DRIVER SIDE TAILLIGHT. THE CAUSE OF THE FIRE DETERMINED BY THE POLICE AND FIRE DEPARTMENT WAS FAULTY ELECTRICAL WIRING. *TR

I HAD JUST PURCHASED THE 2013 GMC TERRAIN DENALI AND NOTICED THAT IT HAS A BOGGING SENSATION IN THE STEERING AT IDLE WHEN TURNING. IT FEELS LIKE THE STEERING IS GOING TO CUT OUT - ALMOST LIKE NOT FULLY ENGAGING THE CLUTCH ON A MANUAL TRANSMISSION WHEN THE ENGINE IS ABOUT TO DIE. VERY NOISY AND ANNOYING IN THE TIGHT PARKING GARAGE WHEN YOU HAVE TO TURN THE STEERING AT A STANDSTILL DURING IDLE. THERE IS A TICKING NOISE COMING FROM UNDER THE DASH THAT SOUNDS LIKE A CONSTRUCTION WORKER JACKHAMMERING ABOUT 1 BLOCK AWAY WITH THE WINDOWS UP. IT CAN ALSO BE DESCRIBED AS A HELICOPTER HOVERING OVERHEAD AT AROUND 200-300 FEET. YOU CAN ONLY HEAR IT FROM INSIDE THE CAB. I SHOULD HAVE NOTICED THIS DURING THE TEST DRIVE, EXCEPT THAT THE RADIO WAS ON AND THERE WERE NO TIGHT STEERING SITUATIONS. I WAS TOLD THAT BOTH OF THESE ITEMS ARE NORMAL BY THE GMC DEALER. BE SURE TO TEST OUT THESE TWO SCENARIOS WHEN TEST DRIVING. TOO LATE FOR ME, AND UNFORTUNATELY I HAVE TO LIVE WITH IT BUT WOULD RATHER NOT. *TR

WE BOUGHT MY DAUGHTER A BRAND NEW GMC TERRAIN. HER OLD GMC HAD OVER 200,000 MILES ON IT. SHE HAD A BLOWN OUT TIRE PRIOR TO THIS INCIDENT. SHE WAS NOT DRIVING FAST AND THERE WAS NOT REASON FOR THE TIRE TO BLOW OUT. SHE IS ON HER WAY HOME FROM A FRIENDS HOUSE AND GOES OVER A RAILROAD TRACK, NOT SPEEDING. ANOTHER TIRE BLOWS OUT. HAS TO GET CAR TOWED. THE TOW CAR TO GMN DEALERSHIP. DAYS IN SHOP AIRBAG ISSUES, TIRE HAD TO BE REPLACED. TAKES OVER 4 DAYS TO BE REPAIRED HAS TO GO BACK. OVER $1700.00 BILL. THIS IS SECOND TIME THIS HAS HAPPENED. *TR

FRONT END COLLISION, SECOND DRIVER WAS GOING 60MPH. DASHBOARD ON THE TERRAIN INDICATED THAT THE AIRBAGS WERE DEPLOYED, BUT THEY FAILED TO DEPLOY. *TR

I NOTICE MY CAR WAS JERKING A LITTLE SO I TOOK IT TO THE DEALER TO SEE WHAT THE PROBLEM WAS, THE SERVICE GUY TOLD ME I NEED MY AIR INDUCTION CLEAN (COST WILL BE OVER $200), THIS CLEANING HAS SOMETHING TO DO WITH MY TRANSMISSION. I HAVE ONLY HAD MY VEHICLE FOR A YEAR AND THE TRANSMISSION NEEDS CLEANING, REALLY. SHOULD THIS BE COVERED ON WARRANTY. A COUPLE OF DAYS LATER, I RECEIVED A LETTER IN THE MAIL STATING A RECALL ON VEHICLE WITH E85 FUEL SYSTEM, SO CALL THE NEAREST DEALER AND SEE IF MY VEHICLE IS COVER. MY QUESTION IS: DOES THE E85 HAVE ANYTHING TO DO THE AIR INDUCTION SYSTEM. *TR

I WAS DRIVING THE VEHICLE UNDER NORMAL CIRCUMSTANCES WHEN I TRIED TO ACCELERATE I FELT THE ENGINE HESITATE AND THEN COMPLETELY SHUT DOWN. MESSAGE ON MY DISPLAY SAID "ENGINE POWER REDUCED" AND I BASICALLY HAD A FEW SECONDS TO MERGE OVER TO THE RIGHT LANE AND GET OUT OF TRAFFIC. HAD THE VEHICLE TOWED TO LOCAL GMC DEALER. *TR

1. ON AUGUST 17, 2014 MY VIRTUALLY NEW 2013 GMC TERRAIN WITH LESS THAN ONLY A FEW THOUSAND MILES OF USE CRASHED DUE TO THE GENERAL MOTORS CORPORATION [GMC] GMC TERRAIN DEFECT IN DESIGN AND MANUFACTURING OF THIS VEHICLE AS CONFIRMED BY AN OFFICIAL GMC DEALER AS RECORDED HEREIN. THE DETAILS OF THIS INCIDENT ARE RECORDED BELOW AND REPRESENT ONLY A SMALL FRACTION OF MY MANY ATTEMPTS BY USPS MAIL, EMAIL AND TELEPHONE TO CONTACT GMC AND TO REGISTER MY COMPLAINT. GMC HAS NOT MADE ANY MEANINGFUL RESPONSE TO MY CONTACTS AND, IN POINT OF FACT AND IN TRUTH, GMC HAS ACTED TO INTIMIDATE, TERRORIZE AND BULLY ME! 2. DURING THE MORNING OF AUGUST 17, 2014 IN MY 2013 GMC TERRAIN WHILE TRAVELING SOUTH ON I-95 IN THE RIGHT LANE IN VIRGINIA, NEAR CHESTER, VIRGINIA, THE LEFT FRONT WHEEL SUDDENLY SEPARATED AND DETACHED FROM THIS VEHICLE CAUSING THE STEERING OF THE VEHICLE TO BECOME DISORDERED AND DEVIATE TO THE LEFT AND TO CRASH INTO THE CONCRETE BARRIER SEPARATING THE NORTH BOUND LANE OF I 95 FROM THE SOUTH BOUND LANE. MY DAMAGED VEHICLE WAS EVENTUALLY TOWED, AFTER SEVERAL HOURS, TO A GMC DEALERSHIP IN CHESTER, VIRGINIA AND THEN TO SECOND GMC DEALERSHIP IN CHESTER, VIRGINIA WHERE TEMPORARY REPAIRS WERE MADE AFTER MANY DELAYS AND LACK OF AVAILABILITY OF PARTS AND OTHER GMC GLITCHES. AFTER THE TEMPORARY REPAIRS WERE EFFECTED SIX DAYS LATER, AT 5:55 PM, MY VEHICLE WAS RETURNED TO ME. A COPY OF THE REPAIR FACILITY OF THE GMC DEALER: STROSNIDER CHEVROLET, INC., ATTESTING TO THESE FACTS, IS REPRINTED BE

THIS IS THE SECOND TIME IN A YEAR THAT THE SERVICE STABILITITRAK LIGHT HAS COME ON AND A MESSAGE TO DO THAT HAS COME UP ON THE INFORMATION SCREEN ON THE DASH. WHEN THIS HAPPENS THE ENGINE POWER IS IMMEDIATELY REDUCED. THEN YOU CANNOT TURN THIS OFF AS IT LOCKS THE CONTROLS FOR THIS FEATURE WHICH CAN NORMALLY BE TURNED ON AND OFF. I TOOK THE CAR IN THE FIRST TIME AND THERE WE'RE RELAY AND SENSOR ISSUES WHICH THEY FIXED. I AM WAITING FOR THE CALL AS TO WHAT IS GOING ON THIS TIME. IS THIS A SAFETY ISSUE FOR NOT JUST THIS VEHICLE BUT ANY VEHICLE TO HAVE A FEATURE THAT YOU CAN TURN ON AND OFF TO IMMEDIATELY CAUSE POWER LOSS? SHOULD YOU NOT BE ABLE TO TURN THIS FEATURE OFF TO AVOID CAUSING AN ACCIDENT AND POSSIBLY CAUSING SOMEONE TO BE INJURED OR KILLED? ESPECIALLY SINCE THIS IS A FEATURE YOU CAN TURN ON AND OFF ANYTIME YOU WANT WHEN IT IS WORKING CORRECTLY. I HAVE READ ON DIFFERENT WEB SITES THAT OTHERS HAVE HAD THIS SAME ISSUE. *TR

THE BACK HATCH DOES NOT HAVE A FEATURE TO REVERSE CLOSING IF SOMETHING (SAY, A CHILD) IS IN BETWEEN THE VEHICLE AND THE CLOSING DOOR. YOU HAVE TO PULL UP ON IT VERY HARD TO GET IT TO STOP CLOSING ON A CHILD AND OPEN BACK UP. IF A PARENT ISN'T THERE TO STOP IT, IT WILL DEFINITELY INJURE (POSSIBLE SEVERELY) A CHILD'S HEAD. *TR

WHILE DRIVING THE CRASH LIGHT AND SIGNAL CAME ON AND THE TRUCK SLOWED DOWN THIS HAPPEN ABOUT 6 TIMES SINCE I BOUGH THE TRUCK IN JULY 2013. *TR

THIS IS A LIFE THREATENING SITUATION. AT NIGHT THE TOP 3/4 OF MY WINDSHIELD GOES DARK. I CANNOT SEE ONCOMING CARS, ROAD LANES, OR SIDE LINES. THIS IS LIKE DRIVING THROUGH OVERLY TINTED WINDOWS....WHEN TURNING ON UNLIT ROADS CANNOT SEE A THING. I CANNOT DRIVE THIS CAR AFTER DARK..PRISONER OF THE CLOCK. MY DEALER TELLS ME THIS IS HIS FIFTH COMPLAINT RE THIS MATTER. HELP!!!! *TR